Getting Clear on Why We're Here - Results Only

© Prosci Inc. All rights reserved.

Getting Clearon Why We’re Here

www.prosci.com | +1-970-203-9332

Tim Creasey, Chief Innovation [email protected] @timcreaseywww.linkedin.com/in/timcreasey/

Research | Methodology | Training | Advisory Services

June 17, 2016

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GettingClear

On Why We’re Here

Understanding(common, shared)

Alignment

Anchor(for decisions)

Platform(for integration

and collaboration)

For CM

Across disciplines

On initiatives

As a high-impactprofessional

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POLL: How big was the “real” Easter Bunny?

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POLL: How often do you experience a lack of alignment and common understanding?

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POLL: Words describing the consequences of not "getting clear"

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© Prosci Inc. All rights reserved. 6

Consequences of not “getting clear”A hot messAdded costAmbiguityAmbiguityAngerAngerAnxietyAnxietyAnxietyCaos do-overChaosChaosChaosChaosChaosChaosChaosChaosChaosChaos.ChurnCompeting effortsCompeting objectivesCompeting-priorityConflicting results/ metricsConflictsConfusionConfusionConfusionConfusionConfusionConfusionConfusion

ConfusionConfusionConfusionCost implicationsCostlydelayDelayDerailmentDesapointmentDifferent expectations for successDirectionDisasterDisengaementDisengagedDisengagementDisengagement of employeesDissatisfactionDistractionDistractionDrama!DreadDriftDuplicationDysfunctionalExhaustedFailed projectFailed strategyfailureFailureFailurefailureFearFear

FloatingfrictionFrustrationFrustrationFrustrationFrustrationFrustrationfrustrationFrustrationFrustrationFrustrationFrustrationFrustrationFrustrationfrustrationHard not smartIneffecriveInefficienciesInefficientLack of engagementLack of growthLack of movementLack of purposeLack of trustLeakyLoss of productivityLost productivityLow trustMadnessMisaligmnentMisalignmentMisalignmentMisalignment

MiscommunicationMistakesMistrustMisunderstandingmisunderstandingNear missNoiseOpportunityPissed off people.PoliticsPulling in opposite directionsREMFRepeating the same work multiple times.ResistanceResistance to initiativeRe-workScope creepStagnationStagnationStaticTrain wreckUghUncertaintyWasteWasteWasteWasteWaste of timewaste of timeWaster time


POLL: Write your TO/BY purpose statement for: change management

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TO/BY statements for “change management”• To: generate the business outcome• To: Minimize business disruption• Survive changing• To achieve business outsides and alleviate corporate suffering by raising human consciousness

• TO move the company forward• To deliver value (to customers, our business)

• TO: enable the organization to fully realize the benefits of the change.

• TO: enhance organizational effectiveness

• Align the organization under a common set of goals

• Engage impacted employees in embracing the transition

• TO move the organization forward• To create pull through the organization by engaging people at all levels

• To positively impact long term sustainable flexibility

• To Enable Growth• TO: Facilitate the process of moving from the old to the new behaviors to achieve business outcomes

• TO: make sense of the change impact• TO help leaders practively manage change

• To: engage the organization in a transformation

• To help lead others through times of uncertainty; by helping articulate a better shared future

• Encourage healthy attitudes• TO create acceptance, utilization and sustainment

• To: achieve business strategy

• To strengthen organizations by reducing the time of adoption

• By building shared understanding and drive towards the common goal

• To drive business results by enabling employees to successfully lead change

• To maximize value• To help the organization "get somewhere" by helping people "get it"

• TO achieve business outcomes• To create and sustain the ability to thrive in a constantly changing environment

• TO align the organization towards a common goal or vision

• To... solidify the business in the future• TO: achieve business results BY: creating capacity and driving the capability of our employees to change

• To create stickiness by making it relevant

• Increase success through attention to. The human requirements.

• TO move people through the phases of change BY informing and leading

• TO: drive relevant and achievable outcomes

• Purpose of CM, is to give direction to enable an improvements and effwcwncies.within a company

• TO achieve business results BY ensuring people are successful with change

• BY supporting and enabling associates.

• TO enable growth BY providing a compelling path

• To build shared responsibility and ownership for change and innovation to enhance our impact to our customers

• To keep workforce engaged during change ; by clearing the obstacles

• TO help people do what they do better; BY letting them focus on their strengths while we deliver ours, managing human change

• To move from state A to state By engaging and getting the buy in of those affected by the change

• TO achieve desired results BY helping people adopt new behaviors

• TO maximize the realization of benefits BY engaging and empowering impacted people to become capable of thriving in the changed environment.

• by engaging people• Optimize resources to Create new value

• BY: engaging the people and dealing with their issue to enable them to adopt the change.

• defining success and understanding how it measured

• TO accelerate the benefit realization of results BY leveraging all the resources available to us in a focused way.

• TO describe the purpose for the need to change BY using effective processes

• To support employees, maintain engagement and improve business outcomes by leading the organization through change

• To create value by coordinating all perspectives of change (tech, people, process, leadership etc.) in harmony

• by creating a culture of adaptability and organizational responsiveness

• TO help influence the people side of change BY enabling impacted employees to understand the benefits of the change and embrace it

• By: giving people the tools and information they need to make it happen

• BY aligning initiatives to the business strategic direction

• To accelerate business results• BY: Helping employees change their behavior in alignment with the org needs

• To: emotionally prepare our employees by: truly understanding their fears, pride, etc

• To enable organization to work differently and realize benefits by preparing the leaders

• By: reinventing a traditional organization to one that is adaptive, engaged, and flexible

• TO maximize the realization of benefits BY engaging and empowering people to become capable of thriving in the changed environment,

• To ensure our relevance and existence in an ever evolving world

• To enable us to continue to fulfill our purpose


POLL: Write your TO/BY purpose statement for: transformation

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TO/BY statements for “transformation”• To: change how we do things• To evolve the organization by bringing a new approach to the way we do business

• To improve• To change the operating model by enabling and automating different approaches, methodologies and tools

• To: stay relevant to customers by changing the way we do business.

• To create shareholder wealth• To move collectively as an organization to a pre defined desired state

• Efficiency• To change the way we work to create value for the organization

• TO exploit opportunities in the marketplace BY adopting new processes, technologies, and cultures.

• To create new value and growth• To move from one state to another by evaluating all aspects of the current state

• TO be nimble and relevant; BY adopting to changing business factors

• To: Make things much better• TO move from a point A to B• To help the business evolve to surpass customer needs by changing the way we operate

• TO: disrupt how we do do business• Let people embrace the change and change the way they do business in organization

• To adapt to new ways of thinking and working

• To better prepare us for the future by changing today

• To drastically or radically change the way we do business in order to stay relevant

• TO make fundamental shifts in order to suvive BY questioning everything.

• To build the agility needed to stay viable

• TO: change a business/operating model

• To do something better by doing it differently.

• To position the organization for future success by undertaking widescale change

• To make new behaviors sticky• TO: purposefully and permanently change a culture BY: engaging and working with people.

• By changing the way the firm operates for its customers

• Deliver business results by staying ahead of disruptors and forces of change

• To: change how the organization is viewed both internally and externally

• To move the company into a new direction by changing the way we do things.

• To:take an organization to a better future state; by: unlocking its potential

• TO: Lead the organization through multiple changes that help them reach their vision

• TO transform the way we do business BY enabling people to challenge the status quo and embrace new ways of working

• TO become an organization capable of staying relevant in the future; BY becoming an organization designed to prosper in a changing environment

• TO enable growth BY instilling governance and discipline

• To affect change by making it a mivement

• TO radically reshape what we do, how we do it, and who we are BY reimagining what's possible.

• To: evolve the organization into its future state by modernizing the way we do business

• To close the HUGE gap between what we are and what we need to become

• TO complete a necessary redesign of the way we do things BY implementation of best practices

• By making change crispy• To [stay in the Market place]• To build the business case for change by assessing, aligning and understanding desired future state

• To: Change how we think about what we do

• To radically shift an existing environment in response to opportunities or threats by grounding the change in personal breakthroughs.

• TO [take the existing and shift to a more desired state]

• To simplify and standardize by changing the way we work together.

• To enable organizations to thrive in an ever-changing environment by empowering individuals to drive the results

• To enable organization to compete in the ever changing marketplace by enabling continuous change capability

• TO achieve desired results BY enabling radical changes in what we do and how we do it

• Create a step-change in performance• To provide direction and leadership, to move to a forward and progressive company

• TO: become what the company needs to be; BY: planning and acting looking out and inside

• To revolutionize by questioning everything

• To shift the way we do business today By increasingthinking and doing

• To drive new results and transform individuals and teams by shifting mindsets, behaviors and acrionsand

• Improve the services we provide• To change the strategic direction of a business by engaging in multiple and large scaled changes in many aspects of your corporation

• by embracing new thinking and exploring new opportunities and challenging status quo

• BY: aligning and connecting multiple changes to org needs

• TO take the organization to a future desired and ultimately new state BY taking a holistic approach across change programs

• To lead an undiscovered journey by removing fear and obstacles


POLL: Write your TO/BY purpose statement for: benefit realization

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TO/BY statements for “benefit realization”• To achieve measurable results by qualitative and quantitative measures.

• Ensure individual support• To measure the success of change• What is benefit realization?• Ensure we gain the true value of any intervention

• Increase sustainability of changes• To achieve the unrealistic ambitions that were set forth without a true understanding of reality

• To validate the transformation by demonstrating the change has achieved the desired business results and driven the desired behavioral adaptations

• To: obtain the benefits of our plan• To: derive maximum value from an initiative; by: increasing adoption

• Create new value by disrupting the way things get done

• To achieve org business results by being focused on the right stuff

• To create work for others by spouting lingo

• To meet financial objectives by delivering new solutions and managincosts

• TO: measure success• TO: make the plan concrete; BY: implementing, measuring and reinforcing

• TO capture value BY implementation of best oractices

• by: identifying what we should be doing

• Job security• To achieve the goals and objectives of the change by

• TO: fully realize the benefits of the change BY: fully measuring the results over the period set forth to justify the project

• To have the win-win advantage by eliminating risks

• To show tangible results; by measuring against metrics

• TO capture the maximum business value available within the scope of a change initiative BY clarifying the intended outcomes and then relentlessly pursuing these

• TO extract and realize value by focusing on what matters.

• To deliver the business case• TO maximize outcomes of change initiatives BY managing "stuff"

• TO ensure investment decisions are effective BY defining and measuring agreed to benefits and value

• To drive value-added measurable change by executing on true drivers

• TO: Demonstrate the value of the change BY: Determining how to measure the biggest impacts

• TO ensure measurable return on investment, both financial and other BY disciplined metrics approach

• To drive sustainability of change by imbedding it into the culture

• To enable organizations to achieve financial, risk and experience expected results by enabling adoption of new ways to wrk


POLL: Which Frontiers are in you interested in exploring…

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Prosci SolutionDelivering organizational results by

catalyzing individual transitions

http://www.prosci.com | http://[email protected]

Build individual change competenciesApply change management on initiativesEmbed organizational change capability

http://[email protected]

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www.linkedin.com/in/timcreasey

Getting Clear on Why We're Here - Results Only

Business

Transcript of Getting Clear on Why We're Here - Results Only