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Getting Business Value out of Agile Retrospectives

February 5, 2014, 11:00 AM  EST

Ben Linders Advies

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Ben LindersSenior ConsultantBen Linders AdviesBenLinders@gmail.com

Hosted by:

Jessica SnyderITMPIJessica_Snyder@compaid.com

Ben Linders Advies

15-04-15Webinar Sponsored by Computer Aid, Inc.

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About Presenter’s Firm

Ben Linders Advies deliver services for Software Development, IT and R&D organizations and professionals, to help them becoming more effective and efficient, and increase the business value that they deliver in their organization, and to their customers.

Ben Linders is co-author of the book:Getting Value out of Agile Retrospectives 

(http://www.benlinders.com/getting-value-out-of-agile-retrospectives/)

Ben Linders Advies

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Getting Business value out of Agile Retrospectives

Download slides at: http://www.benlinders.com/itmpi/

Ben Linders Advies

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Learning objectives

• prepare and facilitate agile retrospectives• create an environment conducive to such retrospectives• get more business value out of agile retrospectives

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Who is Ben Linders?

Agile & Lean

Quality & Defect Prevention

Process Improvement

Organizational Development

CMMI / People-CMM Assessor

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Agile Retrospectives

Practice used by teams to reflect on their way of working, and to continuously become better in what they do.

Focus upon• Team• Self steering• Collaboration• Value

What is an Agile Retrospectives

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Why Retrospectives?

To help teams to solve problems and improve themselves!

• Power to the Team• Less resistance to Change• Actions done by the Team• Becoming Agile and Lean

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Prime Directive

“Regardless of what we discover, we understand and truly believe that everyone did the best job they could, given what they knew at the time, their skills and abilities, the resources available, and the situation at hand.”

Norm Kerth http://www.retrospectives.com/

Create an Open Culturewhere team member Speak Upwith Respect for each otherto Learn and Improve

Soft Skills Matter

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Retrospective Exercises

• Asking questions• One-word retrospective• Root Cause Analysis• Timeline• Flow and Energy• Asking Why?• Strenghts (Solution Focused)• Perfection game• Action priorities• Retrospective of Retrospectives

Pocket Book on Agile Retrospectives

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Leading Retrospectives

Roles• Facilitator – Servant Leader• Coach – Support Change• Manager – Arrange for Change

All roles are neededPlay the gameAction is in the interaction

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Environment for Retrospectives

Adopting retrospectives is an organizational change where professionals adapt their way of working, their behavior.It won’t just happen, and if not properly supported it may take much time, or even fail.

• Purpose of Retrospectives• Capable Retrospective Facilitators• Do and Evaluate Retrospectives

Adopting Agile Retrospectives

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Purpose of Retrospectives

Help those involved to know why they should do retrospectives

• Teams have authority and responsibility on how to do their work • Discuss the need for continuous improvement• Celebrate and reward success• Empasize “why over how”

Sustainable Improvement through Agile Retrospectives

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Capable Retrospective Facilitators

Effective and Efficient Retrospectives:• Vital few improvement actions• Keep the invested time low

Facilitation by capable people:• Qualify and Authorize facilitators• Training: Purpose, techniques, skills• Mentoring & coaching • Share & discuss retrospective experiences Agile Improvement

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Do and Evaluate Retrospectives

• Prepare: Purposes and establishing capable facilitators• Start with retrospectives in your first iteration • Simple technique: asking questions or boat exercise

Evaluate the Retrospective, ask:• Is this useful? • Does it help to get a shared understanding how things are going?• Do the actions that come out of the meeting make sense? • Does meeting as a team to reflect feel good? 

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Business Value

Agile retrospectives help teams learn and improve, and increase their business value to their customers and the company

Getting more Business Value:• Expectations• Limit Actions• Toolbox of Retrospective Exercises• Follow up on Actions

Getting Business Value out of Agile Retrospectives

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Expectations for Retrospectives

• Collaboration & Teamwork• Development Process• Velocity / Productivity• Product Quality• Costs• Lead Time

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Limit the number of Actions

• Small Action • Change Frequently• Focus on Value• Stop Starting, Start Stopping• Kanban

Short Cycled Improvement

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Toolbox of Retrospective Exercises

• Teams are different• Needs vary in time• Deliver more value for Teams

You can plan a retrospective meeting, and think about the technique that you want to use, but be open to change it on the spot whenever needed.

Toolbox of Retrospective Techniques

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Follow up on Actions

• Make them Visible• Check status in the next Retrospective• Mentor & Coach teams on Continuous Improvement

Making Quality & Process Improvement VisisbleUncovering Better Ways to do Process ImprovementGolden Rules for Agile Process Improvement

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Retrospectives Book

Getting Value out of Agile RetrospectivesA Toolbox of Retrospective Exercises

By Luis Gonçalves & Ben Linders

Download from:• InfoQ• Leanpub

Mailinglist: eepurl.com/Mem7H

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Getting Business Value out of Agile Retrospectives

• prepare and facilitate agile retrospectives• create an environment• get more business value

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Questions?

benlinders@gmail.com@BenLinderswww.linkedin.com/in/benlinderswww.facebook.com/BenLindersAdvieswww.benlinders.com

Ben Linders Advies

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Ben LindersSenior ConsultantBen Linders AdviesBenLinders@gmail.com

Hosted by:

Jessica SnyderITMPIJessica_Snyder@compaid.com

Ben Linders Advies