Get social engage everyone with exceptional experiences

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Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1

Transcript of Get social engage everyone with exceptional experiences

Page 1: Get social engage everyone with exceptional experiences

Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1

Page 2: Get social engage everyone with exceptional experiences

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Get Social: Engage Everyone

with Exceptional Experiences

Sabrina Baldoni

Sales Consultant

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In the middle between Social and Experience...

Is it better to listen to my favorite

band from my iPod or to go to the

live concert?

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The Best Live and Social Experience !!

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Customers Employees Partners

Are You Giving Your

the Best Online Experience?

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SOCIAL

INTUITIVE

INTERACTIVE

Remember the Experience Imperative

MAKE IT PERSONAL MAKE IT ENGAGING

ACCESSIBLE

RELEVANT

CUSTOMIZED

MAKE IT CONSISTENT

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DELIVERING

EXCEPTIONAL

CUSTOMER

EXPERIENCES

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66% OF SITE VISITORS THINK

SOCIAL LOGIN SHOULD BE

OFFERED ON WEBSITES*

Customers

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Social Networking Integration Facilitate Social Experience and Encourage Interaction

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Engage All Your Customers

Highlight relevant content to visitor based on

interests, past behavior

Up-sell or cross-sell to your customers (e.g. ‘You

might also like ..’)

Narrow content selection down to those options

that are the best fit for a given site visitor

Create premium content model

Offer discounts, promotions or other incentives

Conduct A/B testing on your offers and creative

Personalize the Site Visitor Experience with Targeting

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Engaging Your Customer Everywhere

Detect incoming devices and render device

optimized site

Supports custom mobile template

development

In-context editing & preview of website for

different device types

Leverage Sites targeting for mobile

Location-based services

Multi-channel Online Experiences

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DELIVERING

EXCEPTIONAL

BUSINESS

EXPERIENCES

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YOUR LOGO

Featured product On sale!

NEWS

Managing Content Across Corporate Sites

Empower Your Business

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Manage and monitor User-Generated Content

Empower Your Business

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Empower Your Business Extend Brand Reach at Minimal Cost

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80% OF FORTUNE 500 EXECUTIVES

SAY “COLLABORATION”

THROUGHOUT THE ENTERPRISE IS

THE KEY TO SUCCESS

Share & Collaborate is essential to success

Empower Your Business

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Enable emplyees and partners to collaborate

Empower Your Business

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How do you deliver Exceptional Experiences? Oracle WebCenter

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Oracle WebCenter Engage Your Customers. Empower Your Business.

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Engaging Customers, Employees & Partners

is Essential to Driving Business Value

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Join the WebCenter Community!

Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter LinkedIn: http://linkd.in/ORCL_Social

Are You Part of the Latest Conversations?

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