Get social engage everyone with exceptional experiences
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Transcript of Get social engage everyone with exceptional experiences
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 1
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 2
Get Social: Engage Everyone
with Exceptional Experiences
Sabrina Baldoni
Sales Consultant
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 3
In the middle between Social and Experience...
Is it better to listen to my favorite
band from my iPod or to go to the
live concert?
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 4
The Best Live and Social Experience !!
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Customers Employees Partners
Are You Giving Your
the Best Online Experience?
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SOCIAL
INTUITIVE
INTERACTIVE
Remember the Experience Imperative
MAKE IT PERSONAL MAKE IT ENGAGING
ACCESSIBLE
RELEVANT
CUSTOMIZED
MAKE IT CONSISTENT
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DELIVERING
EXCEPTIONAL
CUSTOMER
EXPERIENCES
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66% OF SITE VISITORS THINK
SOCIAL LOGIN SHOULD BE
OFFERED ON WEBSITES*
Customers
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Social Networking Integration Facilitate Social Experience and Encourage Interaction
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Engage All Your Customers
Highlight relevant content to visitor based on
interests, past behavior
Up-sell or cross-sell to your customers (e.g. ‘You
might also like ..’)
Narrow content selection down to those options
that are the best fit for a given site visitor
Create premium content model
Offer discounts, promotions or other incentives
Conduct A/B testing on your offers and creative
Personalize the Site Visitor Experience with Targeting
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Engaging Your Customer Everywhere
Detect incoming devices and render device
optimized site
Supports custom mobile template
development
In-context editing & preview of website for
different device types
Leverage Sites targeting for mobile
Location-based services
Multi-channel Online Experiences
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DELIVERING
EXCEPTIONAL
BUSINESS
EXPERIENCES
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Menu Menu Menu Menu Menu Menu Menu
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YOUR LOGO
Featured product On sale!
NEWS
Managing Content Across Corporate Sites
Empower Your Business
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Manage and monitor User-Generated Content
Empower Your Business
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Empower Your Business Extend Brand Reach at Minimal Cost
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80% OF FORTUNE 500 EXECUTIVES
SAY “COLLABORATION”
THROUGHOUT THE ENTERPRISE IS
THE KEY TO SUCCESS
Share & Collaborate is essential to success
Empower Your Business
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Enable emplyees and partners to collaborate
Empower Your Business
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How do you deliver Exceptional Experiences? Oracle WebCenter
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Oracle WebCenter Engage Your Customers. Empower Your Business.
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Engaging Customers, Employees & Partners
is Essential to Driving Business Value
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Join the WebCenter Community!
Oracle WebCenter blog: http://blogs.oracle.com/webcenter Oracle WebCenter Homepage: http://oracle.com/webcenter Oracle WebCenter Newsletter: http://oracle.com/newsletters Twitter: http://twitter.com/oraclewebcenter Facebook: http://facebook.com/webcenter LinkedIn: http://linkd.in/ORCL_Social
Are You Part of the Latest Conversations?
Copyright © 2012, Oracle and/or its affiliates. All rights reserved. 22