Get Ready for the First Billion Dollar Online Sales...

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Get Ready for the First Billion Dollar Online Sales Day.

Transcript of Get Ready for the First Billion Dollar Online Sales...

Page 1: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Get Ready for the First Billion Dollar Online Sales Day.

Page 2: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Presented by:

Seth Gardenswartz VP Business Development SpaBoom.com

Brigette Lemos-Norman Media Manager YG Laboratories

Page 3: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

• Reap the benefits of holiday online sales.

• Be a gift solution with hassle-free online Gift Certificates.

• Create a social marketing blitz.

• Fuel promotions with social media for maximum reach.

• Unique Selling Proposition, stand out this holiday.

• Is Your Website Ready?

Key Webinar Takeaways:

Page 4: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

• comScore reported $29.1 billion U.S. retail e-commerce spending for Nov-Dec holiday season.

• Online sales up 4 percent vs. a year ago.• Growth surpasses forecasts and first $900

million spending day on record.

Online Sales 2009

Page 5: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Take Advantage2009 season featured distinct periods of

strong spending growth.• Thanksgiving-Black Friday timeframe. • Final shopping week leading up to

Christmas.– Build social marketing campaigns around

simple, last-minute and INSTANT gift solutions.

Page 6: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

900 M Online Spending Day

Page 7: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Power of Last Minute

Page 8: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Be a Gift Solutions Expert• Instant gift certificates.

– Instant gift solutions, last minute and easy.– No shipping costs or shipping constraints.

• Create effective retail/online promotions.• Use social media to reach beyond existing

social network.• Help consumers shop where they want.

Page 9: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Gifts Matter• 1/3 of most spa’s revenue is

gift certificates• Selling online can add 25%

to total GC sales (9% increase in total sales)

• 25% come from more than 100 miles away

• 50% of sales within 48 hours of an event

Page 10: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Gift Certificate Holders Become Clients

• 25% percent of first time visits come from gift certificates.

• Special promotions for first time clients.

• Introduces your spa to potential new clients.

• Creates traffic for retail.

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Local Search 1.0

Page 12: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Local Search 2.0

Page 13: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Allow Clients to Share

Page 14: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Spread Social Influence Online

Page 15: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

• Drive new sales.• Create up-sell

opportunities.• Good social media

promotions.

Effective Online Promotions: Packages

MicroCurrent by Bio-Therapeutics®

30 minutes $50.00+

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60 minutes $95-$165

45 minutes $70-$145

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Think SyncSpas need continuity across all channels.• Physical Spa Location.• Product packages.• Promotional offers.• Email Marketing.• Social Media • Website

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Effective Online Promotions

Specials• Everyone loves a

BOGO! Buy-one-get-one

• Create a VIP program

• % off discounts on products or services

FREE! with Gift

Certificate

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Social Marketing Blitz

• In-store advertising.• Events/Promotions.• Product

• Packages/specials

• Social Media.• Email marketing.• Gift Certificates.

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Social Media Events Encourage SharingReferral Codes - exclusive specials to readers

o one-time deals, limited offers, request retweets

Page 21: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Effective Email Promotions

Two types of campaigns•Informational/Relational

emails – long term• frequency / type

•Promotional/Transactional emails – short term

• frequency / type

Page 22: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Integrate and Plan

Page 23: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Stand Out This Holiday• Successful spas use websites to

communicate their point of difference. • Why do you stand out?• Website is a place to:

– Engage and connect.– Make lives easier:

• Provide valuable Information.• In-spa promotional offers.• Gift Solution Experts.

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Great relationships are built on conversations• Each interaction fits along a social continuum.• Understanding value of connections and

managing relationships fuels social media.• Events/in-spa promotions disseminated via

social media travel to new social networks.• Monetize with social referrals.

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Conversations Happening Now…..

Page 26: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

About Your Spa and SalonDecide how you want to be part of conversation.

Page 27: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Getting Started with SpaBoom• Basic SpaBoom account

Instant Gift Certificates Online Directory Basic E-mail Marketing

Online Marketing Instant Gift Certificates New or updated website Integrated Social Media, Web and Email

Marketing No contracts setup from $99

Page 28: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

Exclusive Offers• SpaBoom -- $200 off new custom website• $50 off Integrated marketing suite• $25 off Instant Gift Certificate Sign Up• Offer valid until August 27, 2010• Use promo code YGLAB• www.spaboom.com/signup• [email protected] • 800.940.0458

Page 29: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

To Contact YG Labs

Call 800.999.4569

or [email protected]

To Contact spaboom

Call 800.940.0458

or email [email protected]

Page 30: Get Ready for the First Billion Dollar Online Sales Day.s3.amazonaws.com/webinar.boomtime/BillionDollarDayWebinar.pdf · • comScore reported $29.1 billion U.S. retail e-commerce

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