Get ready for a revolution in retail banking in 2017.
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Transcript of Get ready for a revolution in retail banking in 2017.
Trend two
A targeted, personal service. Banks will start exploiting the Internet of Things to target services more precisely.”
Blockchain trials.“Retail banks will start catching up with investment banks when it comes to blockchain.”
By getting on board with Matthew Key’s trends, retail banks will ensure they’re reaching today’s tech-savvy customers and providing the service they expect to see.
Trend one
The one-stop cloud.“Managing cloud services from one place, on one network, will keep costs down and performance high.”
DIGITAL BANKING EXPERT, MATTHEW KEY’S TOP TRENDS FOR 2017
Trend three
Download our Youbiquity Finance report to find out more.
DIGITAL BANKING EXPERT, MATTHEW KEY’S TOP TRENDS FOR 2017
DIGITAL BANKING EXPERT, MATTHEW KEY’S TOP TRENDS FOR 2017
Get ready for a revolution in retail banking in 2017.
Retail banks have made huge strides in recent years, but there’s still more to be done with customer satisfaction. Customers want digital services, but three quarters have problems buying financial products online. For banking organisations that want to improve their customer experience, these three trends from Matthew Key, Head of Customer Innovation, Global Banking and Financial Markets, are vital. Connect with Matthew.