Get more BI Value with Avanade and Microsoft SQL Server 2012
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Transcript of Get more BI Value with Avanade and Microsoft SQL Server 2012
© 2012 Avanade Inc. All Rights Reserved.The Avanade name and logo are registered trademarks in the US and other countries.Confidential
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Accenture and Avanade
Know where you’re going with Microsoft BI
© 2012 Avanade Inc. All Rights Reserved.Confidential
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Agenda
• Who we are
• Business intelligence overview– Business landscape– Customer challenges– Big data
• What to watch for, where to act– BI value experience: agility – Industry insights: analytics – Cloud platform: BI as a service
• Our expertise
© 2012 Avanade Inc. All Rights Reserved.Confidential
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Business intelligence overview
4© 2012 Avanade Inc. All Rights Reserved.Confidential
“Working together, Accenture, Avanade and Microsoft deliver business solutions that enable companies to improve performance, increase strategic advantage, and create real business value. The great strength of this alliance comes from our unique combination of innovative technologies, deep expertise and a proven track record of success.” Steve Ballmer, CEO, Microsoft Corporation
Unique connections Integrated, innovative solutions that realize results
• Specialization on the Microsoft platform to deliver mission critical solutions and managed services
• Industry and cross-industry solutions
• Engineered assets, reference architectures, and delivery methods
• Provider of industry leading technology innovation, software products and services
• Comprehensive enterprise platform
• Superior price, performance• Commitment to research and
development• Deep product expertise and
capacity to put “skin in the game”
• Deep industry knowledge and business acumen
• Process, Strategy and Human Performance expertise
• Capacity to manage large transformational programs implementing complex information systems
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Perspectives on BI in the enterprise
CxO challenges
• One of the greatest gaps between CIOs’ capabilities today and their target is in effectively managing information.
• Regulatory and compliance changes has meant C-level executives need to rethink their approach to information management.
• 9 out of 10 executives of large US companies believe they need stronger information management capabilities to thrive and grow.
Business landscape
• In the US, managers say they miss information about 4 to 5 times a week (UK: 5-6 times per week).
• Managers feel only about 50% of the information they receive is valuable.
• Managers use the wrong information about once a week in the US (UK: one to two times a week).
• Information Workers spend 48% of their time searching for and analyzing information, costing organizations $28,000 per worker per year. 1
Daily issues
CEO• No single version of the truth• Inconsistent enterprise performance
metrics• Data is not consistent or actionableCFO• Not meeting profitability goals• Reports are stale, inaccurate
forecasting• Extreme focus on data gathering, rather
than analysisCIO• No single version of the truth• Legacy, poorly defined data
warehouses• Data explosion, nonintegrated new data
sourcesCMO• Multiple marketing vendors creates
complexity and overlap• Nonintegrated campaign analytics• Soaring marketing costs with new
frontiers
Sources: 1 IDC
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A new era for BI projectsDespite investments, businesses still don’t have better data for better decisions
• Old-style “waterfall” system development has not delivered on elusive promises– Inability to realize profit and competitive advantage
• Advent of big data brings a new dimension in complexity– Issues with poor quality and relevance
• BI is not yet consumer-driven– Outdated static reporting not delivered visually in context
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Big data driving bad decisions
Nearly half, 43%,of all companies are dissatisfied with their current tools to filter out irrelevant data.
of companies report they have made an inaccurate business decision as a result of bad or outdated data.
46%
Source: Avanade Global Survey: The Business Impact of Big Data November 2010
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Gartner recognized Microsoft as a leader in Business Intelligence Factors in Identifying Microsoft as the Leader in the 2011 Business Intelligence Magic Quadrant:• Self Service & Ad hoc functionality through intuitive and
familiar interfaces - to enable actionable data insights and discoveries
• Strong BI capabilities, with attractive packaging and pricing - that builds on existing investments
• Low Total cost of ownership with the ability to deploy to a wide range of users
• Ability to execute and meet client expectations • Dispelling the “Mid-Market” misnomer - Ability to handle larger
user bases and volumes of data (Enterprise Class)• Coordination of BI with Collaboration and Social Computing
capabilities• Microsoft has been executing a more coordinated and unified
BI strategy – creating integration across its business and product units – for a seamless information management platform
• Gartner expects that Microsoft will continue to grow its BI investments, leveraging the integration and product strength of Office and SQL Server, become a stronger competitor and, ultimately, a clear leader in the marketplace by 2012.
© 2012 Avanade Inc. All Rights Reserved.Confidential
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What to watch for, where to actBI value experience: agility Industry insights: analytics Cloud platform: BI as a service
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Convergence of social and technology trendsNow it’s possible to predict where your business is going
• Modern BI approach, analytics and BI in the cloud– Agility with a BI value experience: new processes lead to a different
implementation and user experience– Industry insights with predictive analytics: new capabilities drive industry-
specific business insights– BI as a service platform: utility-like cloud capabilities provide speed, scale,
flexibility, cost effectiveness, on-demand, elastic use
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BI value experienceFundamental shift toward user-oriented BI
= Adoption = ValueBI that is
• Fast• Flexible• Iterative• Adaptive• Interactive• Visually intuitive
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User-driven workplace is catalyst for change
Most organizations have deployed technology in a structured manner through formal deployments
Formal deployments will still be required, but enterprises should also incorporate a user-driven model
Traditional User-drivenIT evaluates new technologies and determines standard workplace environment
IT embarks on wide-scale deployment planning/refresh
Users provided with new workplace technology
Users embrace new devices/ services
Innovative business use cases envisioned
IT/business collaborate to pilot use case and manage risk
IT incorporates innovation into on-going deployments
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Change your BI resultsThink differently, act differently
• Provide tools and data for mash ups• Enable “consumer” style discovery and reporting• Change “rules” to allow “spreadsheet” BI
Enable the business differently
• Use techniques and tools to enable rapid and iterative discovery and evaluation
• Embrace highly visual presentation of data• Change roles of Business and IT
Design and build differently
• “Rules” allow for all types of BI including “spreadsheets”• Governance models balanced with usage risk profiling• Business creates content, IT engineers and manages data
Manage and govern differently
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Avanade consumer-driven approach drives new BI value
Faster adoption
Better insights
Higher valueBig data
New BI
Consumerization
Visualisation
Self-service
Cloud
Technology
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Results
Financial institution addresses risk management with BI solution that improves reporting processes
Business SituationThe financial institution needed to centralize, standardize and automate its regulatory reporting and data management process across all business divisions. To eliminate current process problems, the group embarked on a cross-group regulatory reporting compliance project called IRIS.
• A flexible data platform that meets current and known future regulatory reporting requirements for the countries in which our customer operates
• A solution that meets future demands in data while delivering valued data stores that are trusted by the business • Data profiling and data quality tools that support embedded data quality improvement initiatives • Remediation of technology and process issues that cause rework in the current regulatory reporting process
Major Australian Financial Institution
SolutionAvanade is providing the skills required for the analysis, design and delivery of the data model for the IRIS project. Our BI solution meets the business objectives including data quality, reduced process cycle time, ongoing cost reduction, operational risk management and flexibility to supply data to multiple Risk and Corporate Affairs applications.
16© 2012 Avanade Inc. All Rights Reserved.Confidential
Results
Business intelligence integration improves liquidity risk management and oversight
Business SituationOur customer needed to replace the existing Microsoft Access-based system used to manage its liquidity position in Australia and overseas. Business objectives required detailed design, build and installation of a new liquidity risk management system to consolidate existing processes and systems.
• More efficient management and oversight of the institution’s liquidity risk positions• Reduced operational risk addressing high levels of system instability and late delivery of key management
information • Improved customer service by helping call center staff reduce average call times through access to all relevant
customer information in a centralized location
Financial Institution
SolutionAvanade replaced the current Liquidity Risk and Asset Management systems with a single robust system for data management and reporting. Liquidity positions from the two data warehouses are extracted into a data mart on the Microsoft® BI technology stack and linked to a consolidated liquidity risk management system for a single data view. We developed the new liquidity system in Microsoft SQL Reporting Services, and reports are flexibly delivered via SharePoint Services.
© 2012 Avanade Inc. All Rights Reserved.Confidential
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What to watch for, where to actBI value experience: agility Industry insights: analytics Cloud platform: BI as a service
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Our integrated approach to analyticsHigh performance outcomes
© 2012 Accenture, Avanade. All Rights Reserved.
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Business value
Avanade Intelligent Warehousing gives you the agile, iterative approach to help you achieve tangible business results.
Speed time to value
• Focuses and aligns decision-makers around the key drivers of value
• Delivers an iterative implementation for minimal business disruption
• Empowers management to craft strategies that deliver quickly on long-term objectives
• Supports ongoing business value creation
Increase ROI
• Helps lower total cost of ownership and implementation risk with industry-standard hardware
• Applies an industry-specific approach for your business needs and potential growth areas
• Provides a deeper understanding of your organization, so you can effectively manage critical business functions
• Enables your organization to remain competitive with extensible data models
Boost performance
• Ensures that everyone in your organization can make informed decisions using the same data
• Effectively streamline operations using easily understood visuals of reliable, relevant information
• Increase customer satisfaction • Gain competitive advantage
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Accelerate speed to value with industry-specific solutions
Intelligent Warehousing for Banking
Intelligent Warehousing for Insurance
Intelligent Warehousing for Retail
Intelligent Warehousing for Healthcare
Intelligent Warehousing for Manufacturing
Intelligent Warehousing for Telecommunications
21© 2012 Avanade Inc. All Rights Reserved.Confidential
Diverse, global customer experience
Banking Insurance
RetailManufacturing Telecommunications
Healthcare
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What to watch for, where to actBI value experience: agility Industry insights: analytics Cloud platform: BI as a service
23© 2012 Avanade Inc. All Rights Reserved.Confidential
Get BI value today with cloud services
BI as a Service delivers:
• Faster time to market– Accelerate speed to insights value with
prebuilt, industry-specific content
• Lower cost than building infrastructure and skills in-house– Enhance mission-critical decision-making
across the enterprise
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Our BI as a Service on Microsoft BI platform is the bridge to valueWhat is the platform?• A subscription environment that provides analytics to clients on a pay-as-you-
go basis• Provides access to managerial scientist, operations team and support and
maintenance services • Enables clients to perform advanced analytics on data at a lower total cost of
ownership
Comparing cloud service to in-house implementation• Easier and quicker to implement• Less expensive as costs are spread across all subscribers• Provides broad capabilities by leveraging the latest Microsoft visualization
tools, including Power View, and Azure Data Market
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BI as a Service can deliver hosted analytics: APPS demo
Web Mobile Tablet
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Our expertise
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Our people are the differenceMicrosoft expertise
• 1st in certifications per employee of any Microsoft partner
• 1st in .NET developer certifications
• 1st in Dynamics CRM certifications
• 1st in Dynamics AX certifications
• 1st in SharePoint certifications
• 19 elite Microsoft Certified Architects
• Greatest number of certifications in:– Designing and Implementing Database Solutions with Microsoft
SQL Server– Designing and Implementing Business Intelligence Solutions with
Microsoft SQL Server– Application Development with Microsoft SharePoint technologies
• 24 Microsoft Gold Competencies, the most of any partner
Certifications
CompetenciesSource: Microsoft 2012.
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Working together to drive results
Driving Results
Reduced risk, implemented in 9 months
Improved business agility and insight
Improved budgeting speed and quality
Saves $175,000/year on maintenance
Reduced application support costsWorldwide Leader in Software,
Services and Solutions
34© 2012 Avanade Inc. All Rights Reserved.Confidential
Results
Energy management company plans for growth with integrated BI strategy using SQL Server 2012
Business SituationA utilities expense management company needed to re-platform its business as a result of mergers and acquisitions.
Our customer manages huge volumes of mission-critical data, all available on a secure extranet. Avanade strategized and implemented a leading-edge solution that has raised the value of the company’s services and improved customer satisfaction.
SolutionAvanade provided recommendations in a BI Strategy road map to develop an entirely new custom platform from database to user experience design, based on Microsoft SQL Server 2012 and SharePoint 2010. Our customer chose Avanade for our deep Microsoft expertise. With the Avanade BI Value Experience, we delivered an agile, interactive and cost-effective solution, making it among the first SQL 2012 implementations of its kind.
Utilities Expense Management Company
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Professional Services
Delivering across industries
Banking Distribution & Services
eLearningConsumer Goods Energy
Healthcare
Government
Insurance Retail
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New processes lead to a different implementation and user experience
Agility with a BI value experience
Industry insights with predictive analyticsNew capabilities drive industry-specific business insights
We can help you predict where you’re going
BI as a service platform
Utility-like cloud capabilities provide speed, scale, flexibility, cost effectiveness, on-demand, elastic use
Modern BI approach, analytics and BI in the cloud