Get Going Together: An Induction Tool for Health and ... · It was agreed that NHS Education for...

Get Going Together: An Induction Tool for Health and Social Care

Integrated Services

ContentsSection 1Introduction 3 1. Background 4 2. Developing an Induction Tool for Integrated Services 6 3. Themes for learning together 9Section 2 4. Self Assessment 11 5. Evaluating your learning during your induction to this integrated service. 17Section 3 6. Taking the next steps 18 7. Summary of learning requirements identified during exercises 32Section 4 8. Links and references 33 Appendix i - Professional Regulatory and Professional Bodies 35 Appendix ii - Induction Tool Evaluation 38

This induction tool belongs to:

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Introduction

The NHS in Scotland and Social Care Services are developing in partnership at significant pace. Delivering a high quality and deserved service to the Scottish population that requires access to Health and Social Care in the community. To achieve a high quality service, professionals must work in greater partnership and within models of integration, to ensure the services are able to be deployed in the best way, to ensure greatest effectiveness.

The professional workforce in Health and Social Care Services are working collaboratively with partners from other statutory agencies and voluntary and private organisations, to provide better outcomes for children and families, vulnerable adults, older people and individuals requiring support as they progress through the criminal justice system.

Health Boards and Local Authorities recognise that to improve the joint working performance of the professionals within the services, there is a requirement to develop structures to support joint working including joint funding of services, joint management and joint training. This tool intends to focus on the joint training arrangements and to augment the joint training activities, by developing opportunities for a shared learning within integrated services.This process would begin within the induction period for all new staff to an organisation including support staff and professionally qualified staff.

This tool recognises that induction is the foundation to the development of individuals and the organisation. All organisations have induction processes that support new employees. This tool maps a process that allows induction of staff to integrated services and should be conducted to allow this experience to be carried out together with interagency colleagues, enabling shared learning and experience, and supporting joint working in the near future.

It was agreed that NHS Education for Scotland (NES) and Scottish Social Services Council (SSSC) would develop an induction tool to support staff within the integrated services. The key outcome of this simple tool is to prepare the employee to provide the best quality of service within an integrated service. The tool would support this by allowing the employee to work through a number of activities and exercises assisting their adjustment and early development in their new place of employment.

This tool is not expected to be prescriptive. However, it is hoped it can be used as a template and reference point for new employees. Additionally, the format is such that the activities are allocated time to complete. This is not intended to inhibit learning, but more to support the planning of induction with dedicated time requirement.

1. Background

1. 1NHS Education for Scotland and the Scottish Social Services Council commissioned OLM consulting to carry out a scoping exercise entitled the Nature and Extent of Joint Training in Scotland. This report was submitted to the Joint Future Human Resources group and it highlighted a wealth of Joint Training programmes across all care groups/service users. However, there was evidence that this could be further developed. One particular area for potential development was in induction programmes for Integrated Services.

1. 2 Major Policy DriversRecent national policy has made significant strides towards improving and sustaining more integrated and partnership working arrangements between health and social care services. The Joint Future agenda crystallised the requirement for health and social care services to develop models and approaches of partnership working which would improve services to care groups/service users.

The momentum and vision of closer partnership working is captured in the most recent policies that effect health and social care in Delivering for Health 2005 and Changing Lives: The report of the 21st Century Social Work Review.

Both documents recognise the importance of building and developing a workforce that works in partnership to deliver quality and effective services to the population of Scotland.

1.3 Target audience for Induction ToolThis tool is aimed to be useful to a wide range of staff:• support staff and professionals working within integrated services for older people, mental health, children, adults with disability, adults with learning disability and integrated criminal justice services;• operational managers of integrated services;• Health and Social Care service managers;• Health and Social Care training providers and planners;• Integrated Service Users;• other Statutory, Voluntary and Private agencies working in partnership with integrated services.

This list is not exhaustive as it is hoped that this tool will increase understanding between all potential partners working with integrated services including other statutory, voluntary and private agencies.

1.4 Guidance on the use of the toolThe tool has been developed specifically to be flexible and adaptive for potentially all staff working within or closely with integrated services. The tool is an individual resource, with each staff member completing the activities within an agreed timescale.

Use of the tool will support the line manager to guide new staff towards key learning opportunities during this early stage of employment. Additionally, the tool will support managers in the planning and preparations of the personal development plans to support the continued professional development. Staff will receive an introduction to the tool at the commencement of employment. This will be reviewed by the staff member and line manager after approximately 3 months, with a final review at approximately 6 months.

There may be elements of the exercises that can be completed very early on and others that will require further investigation and planning. As people all learn at a different pace the time allocated to each exercise is only an estimate and this factor would be agreed and discussed with the staff member and line manager. Currently, the estimated dedicated time is 16 hours in total.

1.5 Professional values and principlesThere are professional values and principles that underpin the identity of each professional group and it is important that there is mutual understanding and respect for these values.

There is a wide variety of professionals and support staff working within an integrated service.

Many of these roles can be allocated to one on the following categories:

• Nursing;• Social Work;• Allied Health Professionals;• Medical staff.

Staff working in these roles require to be registered with a regulatory body to ensure public confidence and safety. Each of these professional groups must fulfil their professional codes of practice and meet requirements for ongoing professional development. Staff that need to be registered with a regulatory body will be familiar with the standards of practice required. Appendix 1 provides links to the different professional regulatory and professional bodies.

2. Developing an Induction Tool for Integrated Services2.1 IntroductionThis tool recognises that within partnership organisations there are specific induction requirements that may not be relevant to a joint induction programme. Furthermore, the induction will vary in terms of meeting requirements of the partnership organisations. This tool is designed to compliment the local arrangements. The focus will be on understanding, shared learning and reflecting on how the impact of the joint future agenda and other policies have on the day to day delivery of a high quality and effective service.

2.2 Current delivery of Joint TrainingWithin current integrated services there will undoubtedly be a wide variety of training available. This may be delivered in-house or from a commissioned training provider. Furthermore, the types of training can be delivered to a single discipline, multidisciplinary or in an interagency format dependant on the subject.

As the focus for this document is on the development of the benefits and principles of joint training across professional groups and organisations, suggested potential subjects and examples of this training may include:

• Single Shared Assessment Training;• team development and building sessions;• Carers Awareness Training;• Care Management Training;• Child Protection Training;• Domestic abuse awareness;• Adults with Incapacity (Scotland) Act 2000 Training;• The Mental Health (Care and Treatment) (Scotland) Act 2003 training;• Risk Assessment Training;• alcohol and drug addiction awareness;• information sharing training• management of long term conditions/people with complex needs.

Within the exercise section in Chapter 6 information can be gathered to indicate the training that is available and explore with line managers timescale and prioritisation of training programmes that require to be accessed.

2.3 Opportunities to develop togetherThe opportunities to develop together can be described as falling within a number of themes including:

• practitioners one to one sharing of knowledge and experience;• organisational in-house type training programmes;• topic specific training provided by commissioned organisations.

The diversity and blending of the differing professional staff within integrated services generates a host of potential training, learning and sharing experiences opportunities, which can be available to individuals and teams.

Many learning opportunities are formally arranged and targeted for a specific teams/groups. Training programmes and initiatives are developed to actively encourage the multi-professional approach within the workplace. This is evident in various Higher Education Institutes developing under and postgraduate programmes for health and social care professions to support integrated way of working.

The use of formal training programmes is not the only method of learning and sharing experience together. The activity section within this tool will allow professionals to identify the best ways for them to share experience and learning. Examples include the use of practitioner forums, regular information sharing sessions/tutorials, multidisciplinary dedicated learning sessions and day to day sharing of information and experience between professionals.

2.4 Models of inductionThis tool should compliment existing and evolving local induction programmes and frameworks which support induction into integrated services.

This section gives some examples of models of induction that are currently being used and reflect on the key values of joint induction and commencing the process of increasing the understanding of each others’ roles, defining areas of shared values and dedicating time and commitment to learning together.

The traditional approaches to induction remain extremely important. These models will often include topics which are mandatory for employees to attend. These may include:

• Health and Safety Policy and Practice for example Fire Safety, Move and Handling, Lone Working and Infection Control.• Corporate Policy for example Equality and Diversity, Freedom of Information, Communication Standards and Information technology.

There may also be specific disciplinary/professional programmes that you may be encouraged to attend. Furthermore, there are initiatives available for newly qualified health professionals by supporting learning with a range of web based activities; this is called Flying Start. The website for this is:www.flyingstart.scot.nhs.uk

For staff working within the social care sector the SSSC have developed an induction guidance for all providers of social care. The SSSC web address for more information is:www.sssc.uk.com

3. Themes for learning together3.1 Key OpportunitiesThis session is dedicated to searching out the key opportunities where learning together can have the greatest value. This Chapter will highlight core themes which will be relevant to all staff working within integrated services.

The exercises and activities within Chapter 6 are designed to reflect the following themes to allow staff to develop understanding and learning as part of their induction.

3.2 CommunicationUnderstanding communication methods, systems, processes and pathways is an extremely important part of the role for all staff to deliver effective quality care to service users. Within Chapter 6, exercises 3, 4, 5 and 6 will offer an opportunity for staff to explore the communication processes that they will be using. Within any multi agency working there are a number of different professionals working together, with staff coming together from different professional backgrounds and different working environments there may be incidents of different usage of terms, words or language.

3.3 Understanding and defining roles.In the early part of induction, staff will be orientated to their new working environment and developing an understanding of the role they will have within the integrated service. It will be important for staff to have the opportunity to relate their role to the others within the service. Exercise 5 within Chapter 6 will offer staff dedicated time to strengthen their understanding.

3.4 Working in partnership and across multi-agency boundariesThe climate of integrated working across multi-agency boundaries has been growing in response to national policy. The relationships and referral pathways that staff have access to is extensive. Exercises 1, 2, 5 and 6 within Chapter 6 will give new staff the opportunity to explore this at a very early stage of their employment.

3.5 Sharing experiencesOpportunities to share experience from peers and colleagues can be an important support to all staff. Exercise 7 within Chapter 6 gives this area some focus and allow staff during their induction process time to identify where they can share experience.

3.6 Developing awareness of all services and resourcesThe services and resources that integrated services will access are varied. For new staff it is important that there is understanding of what is available. The majority of teams will have access to a number of different directories and networks. Exercise

6 within Chapter 6 will allow new staff to orientate themselves to services and resources within that area for the care group they are working with.

3.7 Defining the capacity of the serviceIntegrated services have clear operational procedures. These will include areas such as referral and discharge protocols. Exercises 2 and 3 within Chapter 6 will allow you to consider the capacity of the service.

3.8 Supporting service improvementAll services are striving to develop and improve the standards and outcomes for service users. There will be many innovative ways in which services are being delivered to achieve improvement. Exercises 1 and 7 in Chapter 6 will allow staff to be aware of how outcomes and service improvement is being developed and assist them in identifying their role in this area.

3.9 Developing opportunities to share learning/ joint trainingThe development of joint training opportunities available to staff has grown significantly. The different partnerships across the country have developed varied and diverse opportunities for learning together. Exercises 4 and 7 within Chapter 6 will allow staff to identify the opportunities and methods available to them for joint learning.

3.10 Implementing safe and effective practiceStaff commencing employment will be eager to access up to date information, training and support to allow them to practice safely and effectively. Exercises 3, 4, 7 and 8 within Chapter 6 will allow staff the opportunity to identify the supportive methods which will assist them to deliver a safe and effective practice.

3.11 Understanding the systems of supervision, mentoring and leadershipSupervision, mentoring and leadership are of key importance to new members of staff within an integrated service. Exercise 8 within Chapter 6 will give staff an opportunity to clarify support systems available to them.

4. Self Assessment

This section is designed to allow individual staff members to review their current level of knowledge.This process should assist them in identifying learning/ knowledge priorities for the first few months.

These exercises are rated at 1, 2 and 3 with:

1 being for staff who require to update their knowledge at the first opportunity;2 being for staff who have a limited amount of knowledge and require to update;3 being for staff who are confident in their knowledge in this area and will keep themselves up to date with any developments.

Staff should complete each question by ticking their level of knowledge and make any comments or observations and importantly the learning actions that are required to complete to support their induction process. This information can be discussed with your line managers/ supervisor, team colleagues or mentor or any person that is supporting the induction programme.

Self Assessment Questionnaire

1 2 3

Comments

Learning Actions and Timescales

Question 1How would you rate your knowledge and experience of the care group/service users that this integrated service is working with?

1 2 3

Comments


Question 3What is your understanding of the communication processes and systems used within this integrated service?

Question 2How would you rate your knowledge of the history and services provided by this integrated service and the role that you have to support the services provided?

1 2 3

Comments


Question 5Rate your awareness of the services and resources that you have access to and able to refer to.

Question 4Rate your understanding of the multi-agency partners you will be working with.

1 2 3

Comments


1 2 3

Comments


Question 7How would you rate your knowledge of shared learning/joint training opportunities that are available to you during this induction process?

Question 6How would you rate your knowledge of all the different professional and other staff you will be working with in your new role?

1 2 3

Comments


1 2 3

Comments


Question 9What systems of supervision and mentoring are utilised within your new service?

Question 8Which people and networks will assist you to acquire knowledge and opportunities for sharing experiences?

1 2 3

Comments


1 2 3

Comments


Question 11What local/national policies do you require to access to support your role within this integrated service?

Question 10What areas of practice do you require to develop a greater awareness of in the early stages of your role?

1 2 3

Comments


1 2 3

Comments


5. Evaluating your learning during your induction to this integrated service.

Self assessment: Complete the self assessment score from the start of your induction process, input an interim self assessment and a final self assessment (complete between 3 to 6 months of employment). Record your score of 1, 2 or 3 for each question. This will allow you to give a quick comparison over the induction period.

Self assessment scores

1st Self Assessment score

Date :

Interim Self Assessment score

Date:

Final Self Assessment score

Date:

Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Comments/ notes

5.2 Exercises to support individual and shared learning This section is designed for staff to complete during their period of induction as agreed in discussions with the line manager. It is a resource staff can refer to on an ongoing basis and to discuss with the line manager, team members and colleagues.

Staff should be able to complete these exercises, individually or with others in some dedicated time during their induction period.

The questions are intended to be straight forward and be valuable for staff during their induction period and beyond.

6. Taking the next steps

Exercise One: Understanding the role of your integrated service

Guidance Notes: Exercise one is designed for you to consider what attracted you to applying for this position within this integrated service. You should also identify your expectations of the induction processes and key personal learning needs during this process.

Activity: Take some time to find out the history of the integrated service that you are now working within. Detail the key objectives of the service. Additionally, gather any performance data / information on how service is achieving the key objectives.

Reflection of your learning:

Areas where you require further learning:

Suggested time on activity: 2 hours

Exercise Two: Understanding your care group

Guidance Notes: This exercise will allow you to focus on the care group for which you will be providing a service. The objective is to have a strong understanding of the potential needs of the care group/service users and for you to identify issues that are important within the community in which that care group live.

Activity: You may or may not have extensive experience working with the care group that your integrated service delivers service. Take the time to consider the following.

• Have you access to a profile of the community that you will working with?• What ways does your integrated service involve service users to influence and work in partnership?• Reflect on any previous experience you have of working with this care group what are the skills you have developed to work within this area?




Exercise Three: How you fit into the organisation

Guidance Notes: This exercise is to allow you to develop your understanding of your new organisation. During the recruitment process you will have received information on the organisational structure.

Activity: Please take the time to find out where you function within the organisation and the key relationships that you require to establish to carry out your role.



Suggested time on activity: 1 hour

Exercise Four: Communication

Guidance Notes: This exercise will allow you to become familiar with key communication processes. This exercise is of particular importance to support your period of induction within this integrated service.

There will be a potential host of communication pathways and systems that you require to be familiar with. The activity can serve as your own personal checklist of the communication processes available to you.

Activity: Part 1Detail below the methods of communication you will be expected to use.

From this list identify the areas that you are strong and areas that you require to develop.

Part 2Identify the key people that you will be communicating with on a day to day basis and consider the methods of communication you will be using.

Part 3You will potentially be using a number of different information processes and systems.

Take some time to consider the different information process systems that you will be using, they may be included in the following list that you can consider and add to:

Telephone systems and procedures Electronic Service User Record Organisational intranet Internet Access Email Referrals to service

Screening processes Single Shared Assessment Specialist assessments Care planning record Care management/ review systems Case conferences Discharge from service procedures Outcome measurements Accessing available resources Referral procedures to other services Team meetings Supervision systems Freedom of information Accessing training Detail any other systems that you require to be aware of:............................................................................................................................................................................................................................................Part 4Consider part 3 of this exercise and identify the areas that you will require to develop your understanding or attend the training. Detail this below. You may wish to discuss this further with your line manager to allow you to prioritise and plan activity to support your learning in the area.




Exercise Five: Roles and relationships

Guidance Notes: We recognise that you will potentially work very closely with many professionals and by the nature of the service you work within less with other professionals.

Activity: Please use this exercise to identify the key professionals and organisations that you will be working with. Tick the relevant boxes.

Social Worker Occupational Therapist General Practitioner Speech and Language Therapist District Nurse Health Care Assistant Physiotherapist Learning Disability Specialist NursePodiatrist Dietician Community Psychiatric Nurse Home CareService Manager Consultant Part 2You may be working with many or only a few of these groups of staff. It is key that you have a very clear understanding of each of the staff roles you will be working with to maximise your ability deliver a quality and effective service to your care group. Take some time to identify the professionals/staff that you will be working closely with. List these in the space below and make comments on whether you require to develop a greater understanding of their role. List the professionals below:

Care Home Teams Voluntary Organisation Hospital Team Health Visitor Optometrist Practice Nurse Other specialist nurse Housing Services Professionals Police Rehabilitation TechnicianSupport Workers Administration Support StaffPrivate organisations Other specific services (specify)................................................

Part 3To support your understanding of the roles of the key people you will be working with discuss with your line manager the methods you can use to develop greater understanding of the different professionals/staff. This could include gathering information on different job descriptions or arranging one to one informal discussions.

Alternatively, you may wish to schedule job sharing during your induction period.

You can use the space allocated below to take notes and to reflect on this exercise.




Exercise Six: Services and resources

Guidance Notes: This exercise will allow you to orientate yourself to the spectrum of services and resources that you will access. By identifying this in detail at an early stage it will support your own role and the knowledge and potential relationships you will develop within this integrated service.

The services and resources available to your service may be extensive. Additionally, there may be particular criteria for you to be able to access this service or resource.

This section will theme the potential services and resource that you may have access to.

Activity:

Assessment:Contact details

Referral criteria and procedure:

Specialist assessment:Contact details


Care Management: Contact details


Home Care:Contact details


Day Services/ opportunities:Contact details


Therapy:Contact details


Information and advice:Contact details


Carer Support:Contact details


Housing Support:Contact details


Sheltered Housing:Contact details


Advocacy:Contact details


Respite Care:Contact details


Befriending:Contact details


Counselling:Contact details


Support Groups:Contact details


Leisure activities:Contact details


Supported training and employment:Contact details


Money advice:Contact details


Other type of service not covered ........................................................Contact details





Exercise Seven: Developing opportunities to share learning/joint training

Guidance Notes: This exercise will allow you to focus on the learning opportunities available to you in the early stages of your employment within this integrated services. This will assist you in the planning to attend joint training.

As part of your standard induction you will be required to attend mandatory training. This may include moving and handling, management of aggression and fire safety and infection control. However, for the purposes of this activity we will focus on the training that will support your knowledge and early development of within this integrated service.

It is important that you are aware of the type and appropriateness of training available to you. The training within your area may be wide and varied. Opportunities may be available in-house or delivered by commissioned training providers. Furthermore, there may be other methods within your service that will support your learning. This exercise will give you the opportunity to identify opportunities potentially available to you.

Activity: Take some time to identify the training opportunities that are available to you. The following session/ themes may be available. Tick the box if it is available and relevant to your practice. Single Shared Assessment Training Team development and building sessions Integrated induction sessions Carers Awareness Training Care Management Training Child Protection Training Adults with Incapacity (Scotland) Act 2000 Training The Mental Health (Scotland) Act 2003 training Risk Assessment Training Alcohol and drug awareness training Information sharing training Management of long term conditions/ people with complex needs Other sessions available include: ...........................................................................................................

For the training that is available identify the sessions that you consider key to support your role and early development within this integrated service. Discuss the programme with your line manager and agree on the training you require to attend.

Part 2As well as your Supervision arrangements there may be other ways that will support your learning as you embark in this integrated service. Take some time to see if any of the following opportunities are available.

Resource library Practice development contacts Good practice forums Group supervision Practitioner groups Intranet Information databases Informal team presentations Organisational/ service newsletters




Exercise Eight: Supervision, Mentorship and Leadership

Guidance Notes: This exercise will allow you to consider the type of Supervision, Mentorship and Leadership you can expect to receive as you commence your new role.It is worth being mindful that these terms my have slightly different meanings for different professionals. Additionally, there may be different methods in which these tasks are carried out.

Activity: Part 1 Take some time to consider each term and comment on what they mean to you as a new member of staff.

Supervision:

Mentorship:

Leadership:

Part 2Having identified your own perspective on Supervision, Mentorship and Leadership, take some time to identify the key people and methods by which these will be provided.



Suggested time on activity: 1 hour

Following the completion of each of the exercise transfer the required learning/ training that you have identified.

Exercise Actions Required By Whom Timescales

1

2

3

4

5

6

7

8

7. Summary of learning requirements identified during exercises

8. Links and references

LinksThe following websites may be useful.

• Adult literacy information. The big plus http://www.thebigplus.com• Agenda for change information http://www.paymodernisation.scot.nhs.uk• Care Commission and National Care Standards information http://www.carecommission.com• Flying Start NHS http://www.flyingstart.scot.nhs.uk• Information on Managing Long Term Conditions http://www.kingsfund.org.uk/health_topics/managing• Joint Future Unit http://www.scotland.gov.uk/topics/health/care/jointfuture• Joint Improvement Team http://www.jitscotland.org.uk• Knowledge and skills framework information http://www.e-ksfnow.org• Mental Welfare Commission for Scotland http://www.mwcscot.org.uk• National Training Framework for Care Management http://www.scotland.gov.uk/topics/health/care/jointfuture/framework• NHS Education for Scotland (NES) http://www.nes.scot.nhs.uk• NHS e-Library http://www.elib.scot.nhs.uk• NHS Quality Improvement Scotland http://www.nhshealthquality.org• NHSScotland Induction http://www.nhsscotlandinduction.org• Royal College of Nursing (RCN) http://www.rcn.org.uk• Scottish Social Services Council (SSSC) http://www.sssc.uk.com• Sector skills council information: Skills for Health http://www.skillsforhealth.org.uk Skills for Care and Development in Scotland http://www.sssc.uk.com• Social Work Inspection Agency http://www.swia.gov.uk

ReferencesScottish Executive Health Department (2005) Delivering for Health, Edinburgh, SEHD.

Scottish Executive (2006) Changing Lives: Report of the 21st Century Social Work Review, Edinburgh, Scottish Executive.

Space for other useful websites

Organisation Web Address Notes

Appendix i - Professional Regulatory and Professional Bodies

NursingTo practice as a qualified nurse or midwife in the UK you require to be registered with the Nursing and Midwifery Council NMC. More information can be accessed on the NMC website:http://www.nmc-uk.org

Allied Health ProfessionalsThe term Allied Health Professional (AHP) is the collective term used to describe a number of different professionals that provide many assessment and therapeutic interventions. AHPs require to be registered with the Health Professions Council. More information can be accessed on the HPC website: http://www.hpc-uk.org

Arts TherapistTo practice as an Arts Therapist you require to be registered with the Health Profession Council. More information on Arts Therapist can be accessed on the British Association of Art Therapist website: http://www.baat.org British Association of Drama Therapists website: http://www.badth.org.uk Association of Professional Music Therapist website:http://www.apmt.org

Many AHPs will also be members of a professional body. Each of the AHPs are listed below with a website link to the professional body.

Occupational Therapist (OT)To practice as an Occupational Therapist you require to be registered with the Health Professions Council. More information about Occupational Therapists can be accessed on the British Association/College of Occupational Therapists website: http://www.cot.org.uk/

DieticianTo practice as a Dietician you require to be registered with the Health Professions Council. More information about Dieticians can be accessed on The British Dietetic Association website:http://www.bda.uk.com/

PhysiotherapistTo practice as a Physiotherapist you require to be registered with the Health Professions Council. More information about Physiotherapists can be accessed on the Chartered Society of Physiotherapist website:http://www.csp.org.uk/

PodiatristTo practice as a Podiatrist you require to be registered with the Health Professions Council. More information about Podiatrists can be accessed on The Society of Chiropodists and Podiatrists website:http://www.feetforlife.org/

Speech and Language TherapistTo practice as a Speech and Language Therapist you require to be registered with the Health Professions Council. More information about Speech and Language Therapists can be accessed on The Royal College of Speech and Language Therapist website:http://www.rcslt.org/

RadiographersTo practice as a Radiographer you require to be registered with the Health Professions Council. More information about Radiographers can be accessed on The Society of Radiographers website:http://www.sor.org/

OrthoptistsTo practice as an Orthoptist you require to be registered with the Health Professions Council. More information about Orthoptists can be accessed on the British and Irish Orthoptic Society website:http://www.orthoptics.org.uk/

Prosthetist and OrthotistTo practice as a Prosthetist and Orthotist you require to be registered with the Health Professions Council. More information about Prosthetists and Orthotists can be accessed on the British Association of Prosthetists and Orthotists website: http://www.bapo.com/

Social Work To practice as a Social Worker you require to be registered with the Scottish Social Services Council (SSSC). The SSSC is responsible for registering care staff other than social workers. More information can be accessed on the website: http://www.sssc.uk.com/

Other ProfessionalsDoctorsTo practice as a Doctor you require to be registered with the General Medical Council (GMC). More information can be accessed on the GMC website:http://www.gmc-uk.org/

Pharmacist To practice as a Pharmacist you require to be registered with The Royal Pharmaceutical Society of Great Britain (RPSGB). More information can be accessed on the RPSGB website:http://www.rpsgb.org/

AudiologistInformation on Registered Audiologist can be accessed on the British Academy of Audiology website: http://www.baaudiology.org

Psychologist Information on Psychologist can be accessed on The British Psychologist Soci-ety website:http://www.bps.org.uk

Dentist To practice as a Dentist you require to be registered with the General Dental Council. More information can be accessed on the website: http://www.gda-uk.org

Appendix ii - Induction Tool Evaluation

To assist in the development of this type of approach to induction of staff to integrated services, your feedback would very much be appreciated. Please take some time to complete this evaluation form and return to:

AdministratorMental Health TeamNHS Education for Scotland22 Queen StreetEdinburghEH2 1JX

1 What is your job title?

Answer:

2 What type of service are you employed and to which care group do you provide service?

Answer:

3 Which of the following describes length of experience of working within health or social care? (please tick) New to the profession. Less than one year. One to five years. More than five years

4. Please comment on how you found the use of the tool? (please tick)

Very easy to use Easy to use Difficult to use Very difficult to use

Comments

5. How helpful was this tool in supporting your induction into this integrated service? (please tick)

Very helpful Helpful Limited help Not Helpful

Comments

6. Please give your views on the time allocation to each exercise? (please tick)

16 hours was too much time. 16 hours was enough time. 16 hours was insufficient time.

Comments

7. When using the tool how helpful was it in assisting in the identification of any knowledge/learning gaps that you have?

Very helpful Helpful Limited help Not helpful

Please specify any particular knowledge/ learning gaps that it identified.

8. When using the tool how helpful was it in assisting you in the identification of any learning opportunities?

Very helpful Helpful Limited help Not helpful

Please specify any particular learning opportunities that it identified

9. Are there any aspects of this tool you would like to be changed?

No Yes

If you answered yes to this question please make your suggestions.

Thank you

You can read and download this document from the NHS Education for Scotland website:

www.nes.scot.nhs.uk

AcknowledgementNHS Education for Scotland and the Scottish Social Services Council wish to

thank all people that have contributed to the preparation of this document.

Scottish Social Services Council Compass House 11 Riverside Drive Dundee DD1 4NY

NHS Education for Scotland22 Queen Street

EdinburghEH2 1JX

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