Gerard McCarthy Digital tools for evaluation
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Transcript of Gerard McCarthy Digital tools for evaluation
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Digital Tools for M&E & Citizen Engagement
Workshop: Tools, methods and case-studies
Gerard McCarthyDevelopment Futures, Sydney Nov 21st/22nd
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Purpose1. Survey the shift from one-way to
two-way communications flows
2. Outline key tools for NGOs in crowdsourcing and data collection
3. Assess implications for future of citizen engagement and governance reform
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The future of development/aid?
1) Data driven & impact focused
2) Focused on individual engagement and needs
3) Supporting improved governance
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Experience in the room- M&E specialists?- Program design?- Governance?- Service delivery (health, WASH
etc)- Disaster management- ICT specialists?- Other
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Digital M&E“tapping the talent of the
crowd” (Wired) using mobiles and social media
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What’s changed?
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Source: Mobile and Development Intelligence (http://www.mobiledevelopmentintelligence.com/)
92% pop. (87.3m sims)
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Source: Mobile and Development Intelligence (http://www.mobiledevelopmentintelligence.com/)
107% pop. (260m sims)
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Source: Mobile and Development Intelligence (http://www.mobiledevelopmentintelligence.com/)
50% pop.
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Source: Mobile and Development Intelligence (http://www.mobiledevelopmentintelligence.com/)
117% (41.9m sims)
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Source: Mobile and Development Intelligence (http://www.mobiledevelopmentintelligence.com/)
9% pop 2011… 2015: c.80%
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‘Leapfrogging’
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The core tools
• Mobile Phones• FrontlineSMS, GeoPoll,
Episurveyor/Magpi,Dimagi (CommCare)
• Maps• Ushahidi, OpenStreetMap, ArcGIS
• Social Media• Twitter, Facebook, Babuser
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Ushahidi: Kenya 2007/8
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Ushahidi: Kenya 2007/8
Ory Okolloh, Ushahidi: http://www.ted.com/talks/ory_okolloh_on_becoming_an_activist.html
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Crowd to Map
SMSSocial Media
Twitter, Facebook, Bambuser
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Map to ICC
SMSSocial Media
Twitter, Facebook, Bambuser
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No MAS FARC: 2008
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No MAS FARC: 2008
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No MAS FARCFARC and protests
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No MAS FARCFARC and protests
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Obama 2008/2012 campaigns
Local community organising: 1) Two-way digital communications2) Individual relationship building for
grassroots mobilisation.
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Obama 2012: Blue State Digital
•http://www.youtube.com/watch?v=flozf64bkvM
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Two WayHaiti 2010: Disaster
Response- Shortcode (4636) distributed through radio
networks. Support from Haitian diaspora (coordinated via Fb) in translation.
- Ushahidi came later, with assistance from Standby Taskforce. Local partners later able to
process data
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Crowd to Map
•SMS (via FrontlineSMS)
•Social Media • Twitter, Facebook, Bambuser
Crowd to Map
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Map to Emergency Teams
•SMS
•Social Media • Twitter, Facebook,
Bambuser
Map to Emergency Team
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Emergency Team to Crowd (sub-section)•SMS (via
FrontlineSMS)
•Social Media • Twitter, Facebook,
Bambuser
Emergency Team to Individuals/subgroups
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Haiti 2010 Earthquake
http://www.youtube.com/watch?v=e89Tqr75mMw
(30)
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Haiti: LessonCrowd > analyse > sub-crowd > action
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Recap: Digital M&EStrengths:-Rapid response-More reliable info than just elites-Operate in difficult contexts
Weaknesses:-Too much info/detail?
- Verification process can be complex
- Vulnerable to infrastructure failure
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The future of development/aid?
1) Data & impact focused
2) Focused on individual engagement and needs
3) Supporting improved governance
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1) Data and impact driven
Rapid assessments, data-based decision making.
Eg. Rapid assessments of rural health infrastructures and needs.
Tool: CommCare/Magpi
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2) Direct Individual Engagement
- Reduce intermediaries, lower overheads
Eg. Direct cash transfer for agricultural assistance in Kenya.
Tool: mPESA, FrontlineSMS, Salesforce
Q: Role in disaster response?
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3) Governance accountability/social
mobilisation- Info about weak service delivery and tools to lobby (political demand).
- Eg: Uganda’s infant mortality project- 14% improvement in mortality rates
- Tools: FrontlineSMS, Ushahidi, Innovation Labs (?)
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One-Way+: India- I Paid a Bribe
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PNG: Stop the Stealing
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Group task: Project Design- 20mins
1) Collect data & assess impact
2) Engage directly w/ individuals or households
3) Cultivate responsive governance
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Analytic & project questions1.Framing project: what question/outcome are you
trying to answer/achieve?
2.Theory of change/partners; Inside-Inside or Inside-Outside?
3.Use of tools and information flows; internal analysis (one-way) or public campaign/coordination (two-way).
4.Are you using the right technology for the right place at the right time? Use of ‘old’ media eg. radio and offline engagement (community consultations)?
5.Budget breakdown vs traditional approaches?
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Closing comments and questions
Gerard McCarthyDirector of Asia-Pacific Projects,
TechChange
Contact:[email protected]