Georgian Enforcement – A path of transformation from post-Soviet corrupt institution to a...
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Public Service Delivery of the Future –
Combating Corruption, Streamlining Performance
Nika Melia
September 24, 2011
Batumi, Georgia
Georgian Enforcement – a path of transformation
from post-Soviet corrupt institution to a modern,
well-functioning Enforcement Agency
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T O P I C C o n t e n t s
I •NBE before reforms
II • Reforms and their consequences
III
• Future prospects; Policy of permanent sophistication
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Before reforms
Small Budget
Old Offices
10 outdated computers
Underpaid Staff
Corrupted system
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Before reforms
enforcement in exchange for a bribe
Officer position
5 000 $ Head of Unit
25 000 $
artificially prolonging enforcement
Minister
internal division of bribes
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o public distrust
o emerging role of criminal interference
o cooperation of civilians with local
mafia institutions
o disguised enforcement
o bailiffs had private business interests
in each case
Results of fraudulent and corruptive practices
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After Reforms
• Set up as Legal Entity of Public Law under the supervision of Ministry of Justice of Georgia
2008 Reorganization
• Former Subsidies from state budget consisted of 3 million units of Georgian National Currency–Lari (Appx. 1.8 mln. USD)
• Now functions on self-financing basis; Annual budget compounds 32 million Lari (19,4 mln. USD)
Financing
Head
Dep. 1
Bureaus Bailiffs
Dep. 2
Admin.
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Independence as a Legal Entity of Public
Law resulted in raised responsibility that
made personnel to work harder and reap
the consequence of hard work
After reforms
• 8 local territorial subdivisions
of the bureau
• Enhanced communication between
regional divisions
Chief Enforcement Officer-
i.e. enforcement officer responsible for office work
Enforcement Officer-
i.e. Inspector, carries out duties through physically
searching for debtors and their property
Division of labor between bailiffs
Enhancement of Efficiency
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World widely approved method
Best way to attract buyers
Easy and flexible system
Participating in auction is possible from
every corner of the Earth
Free Legal & General Consulting
Call Center
System of Queue Management
Elements of Modern Services Implemented Service of Online Trade
Example of searching for the lot
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Tasks:
a) Give hand to bailiff during enforcement b) Maintain order during enforcement
procedures
c) Carry out evictions
Tasks:
a) Assess the
property for
forcible auction
V a r i o u s S e r v i c e s
Enforcement
Police
Enforcement Police
Tasks:
a) Sequestration of the property on
the basis of the application of
taxing institutions
Tax Office Service of Evaluators
Key feature to provide time & money efficient services
New Debtor
Registry
Enables every
individual to
check their future business partners
Introduced
IT Solutions
e-program
for
document
circulation
Program for Enforcement
Proceedings and payment
controls
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• Issuance and distribution of
booklets, triplets and various
printed information to travelers
Introduced PR
Mechanisms
Public Relations
Policy
Providing Informational
Advertisements
Direct relations with
TV & Radio
broadcasting
companies
O n g o i n g P r o j e c t s
Direct exchange of
information with
judicial institutions
through IT solutions
E-Justice Enforcement
without Court
Hearings (Time & Money Efficient
Service for Customers)
Widened evaluation
service
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C o r p o r a t e M o t t o
To strive, to seek, to find and not to yield...!
-Alfred Lord Tennyson
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Questions...