George rossolatos building strong brands with structuralist rhetorical semiotics new bulgaria...

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George Rossolatos MSc, MBA, PhD //disruptiVesemiOtics// email: [email protected] http://uni-kassel.academia.edu/georgerossolatos Ref.ppt Date 1 Key branding concepts: Brand Equity (the pinnacle of branding) “A set of brand assets and liabilities linked to a brand, its name and symbol that add to or subtract from the value provided by a product or service to a firm and/or that firm's customers” (Aaker/AMA) “Customer-based brand equity occurs when the consumer has a high level of awareness and familiarity with the brand and holds some strong, favorable and unique brand associations in memory” (Keller) BRAND EQUITY THE ULTIMATE CHALLENGE OF BRANDING Building and maintaining strong brands through strong, unique, favorable brand associations in consumers’ minds. Nestle in 1988 paid 8 times the net assets worth of Rowntree for acquiring the brand 2

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George Rossolatos Building strong brands with structuralist rhetorical semiotics New Bulgaria University 19 9 2014 12th International Association for Semiotic Studies World Congress

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Page 1: George rossolatos building strong brands with structuralist rhetorical semiotics  new bulgaria university 19 9 2014

George Rossolatos MSc, MBA, PhD//disruptiVesemiOtics// email: [email protected]://uni-kassel.academia.edu/georgerossolatos

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Key branding concepts: Brand Equity (the pinnacle ofbranding)

“A set of brand assets and liabilities linked to a brand, its name andsymbol that add to or subtract from the value provided by a product orservice to a firm and/or that firm's customers” (Aaker/AMA)

“Customer-based brand equity occurs when the consumer has a highlevel of awareness and familiarity with the brand and holds somestrong, favorable and unique brand associations in memory” (Keller)

BRAND EQUITYTHE ULTIMATE CHALLENGE OF BRANDING

Building and maintaining strong brands throughstrong, unique, favorable brand associations in

consumers’ minds.Nestle in 1988 paid 8 times the net assets worth of Rowntree for acquiring

the brand

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George Rossolatos MSc, MBA, PhD//disruptiVesemiOtics// email: [email protected]://uni-kassel.academia.edu/georgerossolatos

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Why brand strength matters? A strong brand can drive sales growth by increasing the ability of a business to

attract new customers and to retain existing ones. A strong brand can increase margins by commanding a price premium over

competitors (Starbucks and Pringles). Brands with strong bonds to consumers create barriers for entry to competitors;

consumers will be reluctant to switch to new players, even when their products andservices are of equal or higher quality.

A strong brand can ease entrance into new categories. Consumers know what toexpect from a product with a brand name like GE or Samsung. They will recognizeand trust the brand name in a new context.

Suppliers are more willing to work with companies that have a strong brandreputation.

Companies with strong brands have the option to minimize investment costs andrisks when extending into new areas by licensing the brand to a third party andgetting royalties in return (The Gap).

A strong brand can protect against downturns. Brand loyalists are more likely tostay with them through tough times. The reputation of brands such as Coca-Cola andJohnson & Johnson’s Tylenol enabled them to recover quickly from adverse publicity.(Hollis) 3

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Major gaps in the marketing semiotic literature

• No coherent models available, focusing on brand equity, rather than branding in

general

• Structuralist semiotic perspectives have been largely employed for analyzing

descriptively (interpretively) ads, rather than focusing on ad texts as sources of brand

equity

• Binarism still dominant in a theoretical landscape that favors connectionist

approaches

• Lack of quantification of qualitative phenomena

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Major gaps in the marketing literature• Undue focus on the encoding stage of brand texts, rather than decoding.

• Adopting a brand textuality perspective in addressing and managing brand

associations.

• Adding rigor to the employment of semiotic perspectives in marketing research.

• Projecting brand equity in a category-specific context by mapping out a

category’s semic micro-universe, its expressive inventory and modes of

connectivity among expressive elements.

• Focusing on operations of semantic transformation and modes of connectivity,

rather than expressive elements, a significantly under-researched area

• with an emphasis on rhetorical relata

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Aims of the brand trajectory of signification

• An innovative structuralist rhetorical semiotic approach to brand equity

planning with view to addressing:

• How ad expressive elements may be selected

• How they may be transformed into components of a brand’s grammar at

the planes of expression and content

• How they may be transformed into brand associations

• How brand associations may be managed in an ongoing fashion as

outcomes of sustainable brand equity.

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Inter-disciplinary orientation• Marketing literature (branding, consumer-based brand equity, advertising

effectiveness)

• Structuralist (textual) semiotics

• Rhetorical semiotics

• Advertising rhetoric

• Film semiotics & Film theory

Conceptualframework

• Qualitative research

(Semiotic interpretative analysis)

• Content analysis

• Multivariate statistical analyses

Methodologicalframework

&Methods

of analysis

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Why structuralist semiotics?• Still a dominant school in the semiotic discipline, popular among both academics from

various backgrounds (e.g., cultural, literary, religious, film studies) and practitioners

(e.g., semiotic agencies).

• A dominant semiotic paradigm in various regions (France, Italy, Finland, Brazil).

• Key figures in the structuralist semiotic tradition (e.g., Jacques Fontanille, Francois

Rastier) continue advancing the discipline in line with developments in the wider field of

linguistics and other humanities/social science disciplines.

• Key figures in marketing semiotics (e.g., David Mick) stem from a structuralist tradition.

• Time-hallowed structuralist semiotic conceptual constructs, such as

isotopy, semes, redundancy, have been integral to semiotic rhetorical approaches

(e.g., Groupe μ).

AND WHATABOUT SEM?

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Structuralism vs. cognitivism

• The decline of structuralism coincided with the rise of cognitivism

(Rastier 2006)

• Shift of emphasis from structures of texts and natural languages to structures

of the mind.

• Similarities in epistemological orientation

• Quest for depth structures behind manifest phenomena.

• Reductionist (yet iterative and dynamic) frameworks that render complex

phenomena observable and manageable.

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Cognitivist psychology and research of brandmeaning in marketing To date, little research has focused on identifying the content of consumers'

mental models- the actual meaning of representations that are contained in themental model- despite repeated calls for such investigations (Bohman &Lindfors, 1998; Pieters et al., 1995; Walker, Celsi, & Olson, 1987).

The more typical academic approach emphasizes the structure ofmental models over their content (Olson & Reynolds, 1983).

Structure refers to how that content is organized in memory- for example, ahierarchical organization or an associative network. Content refers to theactual ideas or concepts represented by the mental model, that is, thepersonal meanings contained therein.

Most academic consumer researchers, perhaps following the orientationin psychology of postulating and testing more formal models of memorystructure, have largely ignored the meaning content of mental models.

This is strange because, fundamentally, one cannot dissociate structure fromcontent. The structure of such networks of representations is revealed onlythrough the content and the linkages identified between concepts.

Conversely, one cannot understand the content of mental models withoutmeasuring the connections between concepts (thus revealing structure)(Christensen & Olson 2002). 11

Structuralism vs. post-structuralism

• Was there really a turn from structuralism to post-structuralism?

• Fuzzy and highly abstract distinction that was contested fiercely by M.Frank

(in What is Neo-structuralism?)

• Structuralism is as diverse as post-structuralism, hence it is at best arbritrary

to draw a distinction en masse.

• Major differences among post-structuralist philosophers (e.g., Foucault and

Derrida).

• Attacks on structuralism concerned mostly with early figures (e.g., Saussure,

Levi-Strauss), rather than Greimas, not to mention Fontanille and Rastier.

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The pressing need for a theory of signification that allows forprojecting a brand knowledge structure at the encoding stage

• A web of associations must be foreseen and planned from the very first phase of

encoding a brand with values, as a reflection of its benefits stemming from

attributes with a long-term orientation, coupled with specific guidelines and a

rationale for carving these values in concrete advertising expressive elements.

• “It is important to incorporate from the start the higher levels of meaning that are

intended to attach to the brand in the longer term. The brand should not simply

acquire them, by accumulation or sedimentation; they should be planned from

the start and incorporated at birth” (Kapferer 2008: 56).

• Hence, there is a pressing need for focusing on how a brand equity

structure may be projected at the very encoding stage of ad texts.

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What is encoding?

Encoding “Encoding is the process of creating intended meaning in amessage” (Pickton and Broderick 2005).

The “construction of a message based on a given code” (Greimas and Courtés1979).

Encoding concerns the engrafting of an ad filmic text with expressive elementsand modes of configuration with view to generating and maintaining brandequity as an ensemble of brand associations and values that make up thebrand’s generative trajectory of signification in a given product category, whiletaking into account a competitive setting.

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The pressing need for a theory of signification that allows forprojecting a brand knowledge structure at the encoding stageFurther remarks on the state-of-the-art in the CBBE literature

• The two primary issues a structuralist semiotic approach of brand equity mustaddress• Delineation of the morphology of brand discourse• The syntax regulating its arrangement.

• In the CBBE model there is a preoccupation with the definition of elements, at theexpense of an account of their mode of connectivity, which is in marked contrast tothe fundamental tenet of structuralism, namely that signs are first and foremostrelational entities.

• The effective management of sources of brand equity presupposes a conceptualaccount of such modes of connectivity, which is the task of rhetorical semiotics.

• The rhetorical semiotic account of modes of connectivity among sources of brandequity concerns the maintenance of brand identity, which depends on twoconditionals, brand coherence and communicative consistency.

• Hence, superior brand associations from a brand textuality POV presupposes puttingin semiotic perspective issues of brand coherence and communicative consistency.

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Brand coherence and communicative consistency in focus

• Brand coherence concerns the mandate for maintaining the kernel ofa brand identity and a brand’s master narrative.

• Consistency concerns the maintenance of a minimum level ofinvariance in the communicative manifestation of a brand or theadvertising expressive elements employed throughout a brand’svariable advertising campaigns.

• What is lacking in the existing branding literature is an explicitconceptual framework and a methodology for maintaining coherenceand consistency that addresses not only expressive units, but, evenmore importantly, modes of connectivity.

• This is a key task of structuralist rhetorical semiotics.

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Three main determinants of brand associations(CBBE): Strength, uniqueness, favorability• Strength is a function of

• the quantity of processing of brand related associations• the nature or quality of that processing.

• Strength of association is further complicated by the personal relevance of theinformation (or the ad text, in semiotic terms) and the consistency with which thisinformation is presented over time, media pressure and a plethora of contextual andpersonality-related moderating factors.

•Uniqueness refers to the distinctiveness of brand associations, that is associations notshared with other brands.

• The major contribution and differentiating factor of the rhetorical semiotic POV:Uniqueness concerns merely attributes or (and even more importantly) modes ofconnectivity?

Only concerned with which associations are not shared withcompetitors OR (additionally) how uniquely associations recurdiachronically in a brand’s discourse?

Moreover, it concerns from a brand textuality POV the degreeof isotopic coherence of a brand’s discourse throughout time ina competitive setting

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The semiotic and psychoanalytic antecedents ofconnectionist associative modeling• “Semiosis, far from following tidy linear axes, may take place through networks”(Jensen 1995: 166).“Connectionism, being an important recent development in the fieldof cognitive science and psychology has reconstructed the interrelation between mentalrepresentation and behaviour” (Jensen 1995).• The connectionist rationale dates back to Quillian’s model Q, as recast by Eco, and isantedated by Porphyry’s trees (cf. Eco 1972, 1976; Eco and Paci 1983)

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The semiotic and psychoanalytic antecedents ofconnectionist associative modeling

• Freud presaged the use of associative networks as a way of interlinking the strata andthe dimensions of a brand knowledge structure.

• “Associative paths lead from one element of the dream to several dream thoughts andfrom one dream thought to several elements of the dream” (Freud 1900)

• The thought elements find their way through the manifest content elements or “radiatethrough them” (Freud 1900) “because they constitute nodal points upon which a greatnumber of the dream-thoughts converge and because they have several meanings inconnection with the interpretation of the dream” (Freud 1900)

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Rastier’s adaptation of a connectionist approach in the contextof the Differential Semantics perspective

• Rastier’s graphs connect aspects of the systemic levels of an interpretative trajectory.

•“In a conceptual graph, the boxes are called concepts, and the circles are calledconceptual relations” (Sowa et al. 1993).

•Their nodes represent actants and processes, while their links casual relations thatare articulated among them.

•Nodes are represented in rectangular shapes and links in circular ones, in line withSowa’s conceptual graphs.

•“The elements that make up this structure are the nodes (the terms), the links (therelations) and the direction of the links.•A node is generally labelled with one or more semes and a link is labelled with asemantic case” (Hebert 2011).

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Ad texts as sources of brand associations• Brand associations contain the meaning of the brand (Keller 1998)

• They are the heart and soul of the brand (Aaker 1996)

• Advertising, as a pervasive mode of semiosis (Mick, Burroughs, Hetzel, Brannen

2004) constitutes an indirect source of brand associations (Krishnan 1996), as

against a direct source (e.g., product usage)

• Advertising influences brand equity by impacting on consumers’ brand-related

memory structure (Edell and Moore 1993)

• Associations are receivers’ memories and fantasies evoked by advertising stimuli

(Praxmarer and Gierl 2009)

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The need for a coherent semiotic model of brandsignification• A semiotic model may yield a more comprehensive account of the

interrelationships amongst key categories of brand association(attributes, benefits and attitudes) and the advertising text as key source for theformation of such associations.• As it emphasizes how invariant content emerges synchronically and diachronically

through variable expressive structures.

• The challenge of brand equity semiotics• The maintenance of brand coherence and communicative consistency over time.

• Furnishing a planning platform for projecting and managing brand associations asoutcomes of multimodal ad expressive units over time against a competitive brandsetting.

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Aims of the brand generative trajectory ofsignification• Adapting Greimas’s original semiotic model to brand equity planning, while taking into

account conceptual and methodological advances in structuralist semiotics.

• Emphasizes structuralist operations as operations of semantic transformation• Accounting for the missing link about transitions amongst the

trajectory’s strata.

• Complementing structuralist operations with operations of rhetorical transformation.

• Updating morphology and syntax based on advances in visual and film semiotics• Incorporating issues of multimodality• from static to moving brand images (i.e., ad films)

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Aims of the brand generative trajectory ofsignification• Picking up from where Floch left the generative trajectory of signification

• But even Greimas did not apply it uniformly throughout his analyses of literary and cultural texts• The reading of Maupassant, his most complete interpretative endeavor, is not enacted against the

trajectory

• Issuing a call for a return to the generativist rationale of the trajectory, rather than resting at the level ofextrapolating semic attributes as effects of meaning of surface discursive structures (Floch)

• thus allowing for the projection of a brand equity structure at the very encoding stage of ad texts askey sources of equity with long-term orientation, in line with Kapferer’s demand

• Endorsing the complexity of structuralist semiotic syntactic operations of transformation that areresponsible for generating brand meaning across the levels of the trajectory

• while taking into account the limitation that was noted in Semprini’s brand identity system, viz., notaccounting for how the transition among the strata of a trajectory is effected

• Paving the way for a reformulation of the trajectory in connectionist terms, in line with advances in themarketing brand associations literature, as well as in Rastier’s Interpretive Semantics

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The development of Greimasian structuralistsemiotics• “Greimas’s research does not develop in obedience to a very logical order. His work first

belonged to lexicography (until 1966), then shifted to structural semantics and finally to thesemiotics of narrative and discursive structures” (Nef 1977)

• The key difference between structuralist semantics and structuralist semiotics• “Semantics differs from semiotics chiefly in its insistence on the description of meaning

in natural languages, as opposed to all sign systems” (Nef 1977).• Semiotics is more apt than semantics for addressing issues of multimodality

• Meaning emerges through relations among signs, while it takes place through varioustransformations in different levels or strata (niveaus) of the so-called generative trajectoryof signification.

• “The generative trajectory is a dynamic reconstitution of the way in which the significationof an utterance (text, image, film and so on) is produced and enriched according to atrajectory from what is simplest to what is most complex” (Floch 2001: 111)

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The original conception of the trajectory ofsignification

NUCLEAR SEMESCLASSEMES

VERBAL, VISUAL &MULTIMODAL SIGNS

NARRATIVE GRAMMARFunctions of conjunction/ actantsdisjunction (subject/verb/

object of desire)

FIGURATIVEDISCOURSE

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SEM SQUARE

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Depth grammar- Semes as metalinguisticrelational object-terms• At the very core of the generative trajectory lie relational properties (Greimas 1970)

which are more fundamental than sensible ones.

• The concerned approach is in line with Saussurean semiology, which propounds thatthe units of a language do not derive their identity from inherent, positiveproperties, but from their relationship to other terms of a language system.

• For Greimas (1966), “signification presupposes the existence of relation; it is theappearance of relation among terms which is the necessary condition of signification”.

• “Relations have primacy over object-terms” (Greimas 1983)

• Given that the elementary units of a descriptive metalanguage are relationalterms, their basic manifestations consist in modes of connectivity; at the most basicby affirmation and negation.

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Depth grammar: Nuclear Semes and Classemesas metalinguistic relational object-terms• The unaltered depth or semic structure of a brand beneath stylistic variations at

the surface discursive level constitutes its ‘semic nucleus’ (noyausémique), made up of nuclear semes (Ns) which appears as invariant(Hjelmslev) or constant in discourse.

• A brand’s semantic kernel as core brand identity consists of a semic micro-universe.

• The key brand image attributes or semes that make up its semantic edificeconstitute nuclear semes which are enriched with contextual semes orclassemes in discrete communicative contexts.

• Nuclear semes constitute the minimal units of signification of a brand languageor its core image attributes.

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Depth grammar: The semiotic square

S

S (neutralzone)

S2 S1

S1 S2

---- : relationship between contrary terms: relationship between contradictory terms

----------- : relationship of implication

contrariety

Implication

(deixis)

deixis

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Depth grammar: The semiotic square• The semiotic square may be summed up as six dimensions or three pairs (Greimas

1987: 51)• The contrary terms or semes S1 and S2 falling hyponymically under the semic

category S that organizes them into a semantic micro-universe and the contraryterms -S1 and -S2 under the inverse semantic micro-universe -S. This is theneutral axis, whose terms are organized in a neither/nor relationship.

• The relationships of deixis denoted by the dashed lines uniting by implication S1with -S2 and S2 with -S1.

• The schematic relationships reuniting in categorical terms the contradictories S1with -S1 and S2 with -S2.

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Semiotic square applications in brand positioning• The semiotic square has been extensively applied, largely as a standalone strategic brand and

communications planning platform.• Unfortunately, in the majority of instances its application has taken place, in a completely cut-off

fashion from the wider Greimasian theoretical context (e.g., Mick & Oswald 2006, Oswald 2012)and the rest levels of the trajectory

• but also in a simplified fashion, excluding the rationale of multiple squares interpolation and/or theconstruction of homological chains among object-terms (Rossolatos 2012d)

• In this example, Darpy (2010) employs the square as a heuristic mechanism for coining fouralternative positioning routes, alongside the continuity-discontinuity spectrum, viz., theprovocative route, the guerilla route, the exploratory route and finally the harmoniousdevelopment route.

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Criticisms of the binarist rationale of the semiotic square

• Greimas (1966, 1970) states explicitly that there is no explanation why the elementarystructure of signification should be logically structured in oppositional terms.

• It is axiomatically postulated in the context of the system of structuralist semiotics.• “Binarism must be considered as a constructive principle and not necessarily as a

principle about the mode of existence of semic categories” (Greimas 1970: 40)

• Rastier, who co-created the semiotic square with Greimas (see Rastier 2012), laterstressed that the semiotic square is useful for exploring tentative hypotheses, but by nomeans one might claim that signification is absolutely reducible to the square

• Even more polemically, he asserted rhetorically “are deep structures anything else thanthe reification of the linguist’s demand for rationality?” (Rastier 1989)

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From binarism to connectionism: Enhancing the relevance ofsemiotic generativism for brand equity research

• The reduction of a brand’s semic micro-universe to binarist structures is reflective ofGreimas’s view on the logical arrangement of signification, but has since beenseriously challenged by connectionist approaches to the organization of meaning inconsumers’ memory.• “Semiosis, far from following tidy linear axes, may take place through networks” (Jensen

1995: 166)• As attested by advances in consumer research pertaining to the mode of formation of

brand knowledge structures and brand image, the organization of attributes andexpressive elements as sources of attributes is better accounted for throughassociative networks, rather than binarist pairs.

• Interlocking squares may encapsulate a multiplicity of interpolated terms, but may notadequately portray the relative importance of semes as nodes in a network.

• This does not imply that binarist readings do not constitute useful heuristics in theexploration of tentative hypotheses, “but in itself would not be enough” (Eco 1976).

• Still, both binarist and connectionist approaches are common currency in appliedbranding research.

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The semio-narrative structure• The semio-narrative structure constitutes the intermediate level of the generative

trajectory (between the elementary structure of signification and the discursivestructure), consisting of distinctive syntactic and semantic components

• “Semio-narrative structures consist of the entire set of virtualities the enunciatingsubject has at its disposal […] discursive structures correspond to the selection andordering of these virtualities […] semio-narrative structures produce the plot […] whilediscursive structures correspond to its staging and distribution” (Floch 2001).• Akin to the Russian Formalists’ distinction between Fabula and Syzet and to the distinction

between story and plot in film theory• Semio-narrative structures contain the depth meaning of a discursive structure and

furnish the form of its organization.• Whereas in the elementary structure of signification brand image attributes function

as semes, in the semio-narrative structure they function as actants.• In the context of a brand narrative, what counts as a seme or brand image attribute in a

positioning statement, is reiterated at a semio-narrative level as actantial term (either subjector object) and further rendered figuratively in a surface discursive ad filmic structure.

“The narrative énoncé and narrativeas a whole allows for theinterpretation of the narrative modelat the epistemological level, as oneof the fundamental forms of theorganization of the imaginary”(Greimas 1971)

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The semio-narrative structure• The logical organization of a manifest discourse at the semio-narrative level takes

place through the narrative grammar furnished by the actantial model.• The morphological units of the actantial model are actants.• The operations of the actantial syntax consist in successive conjunctions and

disjunctions that either conjoin or disjoin subject and object through the deployment ofa narrative.

• The successive transitions of a subject among states-of-being at the semio-narrativelevel constitute narrative transformations.

• This mode of transformation differs from the semantic transformations thattake place at the discursive, figurative level, which are of a rhetorical nature(Greimas 1971: 797).

• Furthermore, “narrative structures are distinct from linguistic structures because theycan be revealed in other than natural languages (dreams, cinema, etc.)” (Greimas1971: 793), and by extension in highly figurative branding discourse and its ad filmictextual manifestation.

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The semio-narrative structure: What does it mean that semantictransformations at a surface discursive level are of a rhetorical nature?• A narrative utterance (NU) as semionarrative reconstruction of a surface discursive

ad filmic segment is a matter of

“stylistic distancing, characterized by relations of ametaphoric, metonymic, or antiphrastic type, between thenarrative sequences and the discursive sequences” (Greimas1971: 797)

• In short, a NU constitutes a condensed representation of a figuratively constitutedsequence of manifest discourse

• Also see Greimas 1989d for a parallel between figurative semiotics and rhetoric, with afocus on antiphrastic structures, metaphors and metonymies.

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RHETORICAL OPERATIONS OF TRANSFORMATION ANDRHETORICAL FIGURES ARE RESPONSIBLE FOR CONFIGURINGDISCOURSE ACROSS THE THREE STRATA

• By allowing depth structural semes to ‘radiate’ throughlexemes and multimodal units (borrowing a metaphoremployed by Freud in the IOD)

• By adjoining pro-filmic elements both horizontally (i.e., inthe course of the syntagms that make up an ad film) andvertically, that is in so far as they constitute figurativerenditions of actants and semes at the semio-narrative andelementary structures respectively

Greimas (1976): “Rhetorical figures cutacross the entire trajectory and areresponsible for furnishing the semantic gluethat conjoins distinctive morphological units”.

Rhetoric furnishes the syntax that isresponsible for the combinatory organizationof brand idiolects

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The semio-narrative structure: Three basic enunciative functionsregulate the deployment of a communicative text• Three basic notations designate the respective modes whereby the énoncé functions in a

narrative structure, as follows:

• 1. NU= F (A1,A2…) or EN= F (A1,A2…) (Greimas 1971: 799; NU designates narrativeutterance, F function, A1,A2 actants, EN énoncé; also see Greimas 2003b: 55)

• 2. F junction (S;O) either in a conjunctive (S/\0) or disjunctive (S\/O) form• 2.1 EN1= F doing (S O)• 2.2 EN2= F doing (D1 Ο D2)

• 3. F transformation (S;O), which yields F [S1 (S2/\O)]

• The transformative process the actants undergo during their transition amongdistinctive states-of-being in a narrative is regulated by successive conjunctions anddisjunctions of the actants (subject, sender, receiver, helper, opponent) with thenarrative’s object(s) of desire.

• “A narrative is defined as the syntagmatic sequence of énoncés that bring about thetransfer of an object of value” (Greimas 1971: 804).

• Limitations:• (i) Capable of reducing the complexity

of surface discursive structures in thead filmic text, but not descriptivelyrich in terms of accounting for factorsof differentiation among competitivebrand discourses and hence ofreduced value for a semiotic brandequity perspective.

• (ii) The model is applicable to filmsthat follow a story/plot pattern, but notnecessarily applicable to some typesof avant-garde or post-modern filmwhich are pre-occupied more with thepure play of surface structuralsignifiers and aesthetic fascination,rather than with deep meaningstructures.

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The semio-narrative structure: The axiological dimension of theenunciation model or how brands as texts become valorized• The dimension of value (Greimas 1987: 86) as axiological investment of the object is

constituted during the process of constructing the object at the interface betweensender and receiver.

• “It is only through the inscription of a value in an utterance of state, whose function isto establish a junctive relationship between subject and object, that we may considersubject and object as semiotically interdependent” (Greimas 1983: 27).

• In the light of the axiological dimension of the actantial model, the subject istransformed by entering in a relationship of conjunction with the object of desire.

Insofar as the subject is constituted asspectator of a film through secondaryidentifications with filmic images thatare processed on an imaginary leveland given that the subject exists as anactant at the semio-narrative level andthat acts of exchange between imagesand semes are responsible for thesubject’s imaginary constitution, thenvalue as the outcome of acts ofexchange from a brand textuality pointof view emerges as acts of exchangebetween multimodal expressive unitsand semes (objects of value)

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?• If rhetoric is responsible for bringing about meaning across

the levels of the trajectory, then how is rhetoric related to theconstitution of value and concomitantly to acts of exchangebetween surface discursive elements of ad filmic discourseand brand semes as objects of value?

• If rhetoric in fact lies at the heart of the imaginary constitutionof value and is responsible for transfiguring semes intomanifest discourse then differential brand associations andsuperior brand equity that is predicated thereof are directlydependent on rhetoric.

The value of structuralist rhetoricalsemiotics lies in demonstrating themechanism whereby differentialbrand associations stem fromdistinctive modes of semic-cum-rhetorical configurations.

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Discursive structures: The manifest level of the trajectory• Discursive structures allow for the manifestation at the discursive level of semio-

narrative structures in the face of an enunciative predicament (Greimas and Courtés1979: 364-365).

• Discursive structures correspond to the manifest texts of a master brandnarrative, such as advertising (TV, print, radio, outdoor, ambient), but also experientialevents (e.g., roadshows, in-store sampling/competitions), sponsorship and any formof brand communications.

• Semes in the discursive order are inscribed in lexemes and multimodal expressiveunits, often in a rhetorically reconfigured and far from directly recognizable fashion.

• Each brand possesses an inventory of expressive units, figures and modes ofconnectivity, which constitute what may be called a brand’s idiolect, while thecommon elements among brands in a product category constitute the productcategory’s sociolect.

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Brand grammar alongside planes of expressionand content

• Surface structure (plane of expression)

• Logo, ‘symbols’, multimodal advertising expressive units.

• Substance of the plane of expression (i.e., materiality of signifiers) as production

techniques, directly influencing semantic transformations.

• Depth structure (plane of content)

• Semic components as the semantic content of a brand grammar = Brand

associations as image attributes, benefits and attitudes.

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From Floch’s adaptation of CNS to themaster brand narrative

• The aim of a master brand narrative is to flesh out an elementary semicstructure as immutable brand positioning statement and canonicalexpressive inventory, also featuring modes of connectivity as rhetoricaloperations/figures and film production techniques.• An idiolectal dictionary (Klinkenberg 1990)

• (i) Transition from Propp’s typology of actantial figures to brand andcategory specific canonical schemata.

• (ii) Enrichment of the deductively valid model of enunciation withinvariably recurring rhetorical figures.

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The brand trajectory of signification in focus

Brand Generative Trajectory

Syntactic composition Semanticcomposition

Brandnuclearsemes andclassemes

Brand masternarrativenarrative

Ad filmic text

Depthlevel

Fundamental syntax

Fundamental semanticstructure

Surfacelevel

Surfacesemionarrative

Narrative semanticstructure

Discursive syntaxDiscursive semanticstructure (ad filmic units,lexemes, visual units),pro-filmic elements

Rhetoricalfigures

Core and peripheral brandassociations

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NUCLEAR SEMESCLASSEMES

VERBAL, VISUAL &MULTIMODAL SIGNS

NARRATIVE GRAMMARFunctions of conjunction/ actantsdisjunction (subject/verb/

object of desire)

FIGURATIVEDISCOURSE

SEM SQUARE

The building blocks of the brand trajectory ofsignification• Brand nuclear semes and classemes

• The image attributes (projected primary and secondary brand associations) that make up abrand’s semantic micro-universe• with a focus on Keller’s typology of attributes, benefits, attitudes

• A brand’s depth semantic structure• The brand’s immutable, internal structure or semantic nucleus

• Brand master narrative• The brand’s canonical narrative schema featuring

• a brand’s positioning statement• invariably recurring filmic syntagms and/or pro-filmic elements• invariably recurring rhetorical operations and figures

• Brand surface discourse – ad filmic text• Ad filmic units (pro-filmic elements)• Focus on multimodal rhetorical grammar and filmic syntax

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Homology

Isotopy

RecurrenceReduction

Redundancy

Sructuration at the heart of the brand generativetrajectory of signification• Homologation = Process of discovery of analogical relationships between surface discourse elements

and depth structures (A:B::A’:B’)

• Discernment of parallel structures in the text

• Preparatory step for proceeding to the generation of isotopies

• Isotopy = Equivalences among the various strata of the generative trajectory.

• Responsible for maintaining brand coherence on intra and inter ad filmic levels

• Recurrence = Regularities that serve the purpose of the organisation of an enunciated discourse

• The recurrence of semic categories institutes an isotopy• Reduction = Transformation of an inventory of sememic (and multimodal) occurrences of

parasynonymic nature

• Redundancy = Exclusion of inessential surfacestructure classemes (Greimas and Courtés)

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The process of structuration – An overview• Structuration transpierces all levels of the brand trajectory.

• It confers continuity in signification by subsuming all strata under a coherent structural

backbone.

• Structuration is effected by establishing homologies.

• Homological relations allow for the generation of isotopies by attending to

• recurrent pro-filmic units in surface ad filmic discourse.

• recurrent correlations between pro-filmic units and classes of semes.

• Recurrence is incumbent on the operations of reduction and redundancy.

• Redundancy and reduction of pro-filmic elements allow for the generation of isotopies

between surface and depth structures.

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The process of structurationSurface

discourseelements

Brandmaster

narrative

Brandsemes

Reduction Redundancy

Recurrentpro-filmicelements

Homological chains betweenelements of surface

discourse and brand masternarrative / semes

Establishment of isotopies

Stru

ctur

atio

n Structuration

Motivated by theprinciple of pertinence“it would certainly be possible to analyzethe structure of actions more finely,describing the minute muscle twitches thatcomprise a pitcher's wind-up. However, thislevel of detail is inappropriate for ourproject” (Carroll 1980: 99).

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The structuration process as the operational backdrop whereby aninvariable brand knowledge structure may be built and managedover time

• The structuralist operations are primarily responsible for maintaining a brandknowledge structure and a semic nucleus, consisting of brand image attributes.

• Insofar as the maintenance of a robust brand equity structure consists in therecurrence of salient invariant elements which are responsible for nurturingunique, favorable and strong brand associations, the process of structuration iscapable of demonstrating how a master brand narrative is sustained.

• as a recurring textual backdrop, containing a brand’s elementary structure ofsignification or depth grammar.

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Isotopy in focus: The locus of brand coherence• “The isotopy between the terms of the elementary structure of signification ensures and

is, in a way, the foundation, of the micro-universe” (Greimas 2003a: 50).

• Isotopies furnish a reading grid that allows for a homogeneous reading of a text (Greimasand Courtés 1979: 197-198).

• At the heart of the concept lies the notion of recurrence, which may concern either theplane of expression or content or both.

• Its main use consists in discerning correspondences among the various strata of thegenerative trajectory.

• In the context of the ad filmic text as source of brand equity, an isotopically recurrenttheme, following Metz (1971: 503, 513), is conceived as the depth structure of a film.

• In terms of correspondences between the figurative and the thematic or the discursive andthe narrative levels, various combinations of correspondences are possible, such asbetween a filmic segment and a brand seme.

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Greimas’s deviation from the generativist rationale of the trajectoryor how to complement a generativist blueprint with surfacediscursive reading grids

• Reading grids of surface structures composed of visual (and plastic) signs lie atthe heart of Greimas’s figurative semiotics.

• Surface figurative structures constitute semi-symbolic systems, that is they arecharacterized by partial correlations between expressive units and concepts of theplane of content.

• The point of intersection between visual and verbal semiotics, in terms offigurativity, lies in the poetic text (Greimas 1989d), in which case Greimasemphasized Jakobson’s poetic function.

• The brand text has its own “poetic logic” (Danesi), and its surface is constituted by amore or less tropical language.

• At the same time, a brand’s expressive inventory makes up a brand’s idiolect.

GREIMAS POSITS RHETORIC AS THE POINTOF INTERSECTION IN THE GENERATION OFFIGURATIVITY BETWEEN VERBAL ANDVISUAL LANGUAGE.

ACCOUNTING FOR THE CONFIGURATIONOF THE AD FILMIC TEXT IS INEXTRICABLYLINKED WITH THE ADOPTION OF AVERBO-VISUAL RHETORICAL PERSPECTIVE

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Should surface structure reading grids be cut-off from thegenerativist rationale of the trajectory in the case of projecting abrand equity structure?

• Figurative elements constitute variable structures.

• IT IS INVARIABLE ELEMENTS OF THE PLANE OF CONTENT THAT MUST BEDIFFERENTIALLY STORED IN CONSUMERS’ MINDS.

• However, the semantic content of a brand grammar is hardly ever presented in a rawfashion.

• Insofar as figurative language constitutes the primary mode of ad filmiccommunication, the isotopic maintenance of a brand’s semantic nucleus must beaccounted for in tandem with modes of rhetorical configuration.

THE TASK OF STRUCTURALIST RHETORICALSEMIOTICS: PROPOSE A METHODOLOGYWHEREBY RHETORICAL-CUM-SEMICCONFIGURATIONS MAY GIVE RISE TODIFFERENTIAL BRAND ASSOCIATIONS ANDHENCE ALLOW FOR THE MANAGEMENT OFBRAND EQUITY OVER TIME BY ATTENDINGNOT ONLY TO OUTCOMES, BUT ALSO TOTHE EXPRESSIVE ANTECEDENTS OF BRANDEQUITY.

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Rhetorical operations/figures not simply as surface discourseornamentation (elocutio), but as transformative syntax that adjoinssurface discourse with depth structures (dispositio inventio)• Greimas recognized that rhetorical figures are not just surface structure stylistic

elements, but responsible for streamlining siginification amongst the strata of thegenerative trajectory (Greimas and Courtés 1979: 149).• the rhetorical figure adjoins the surface and the depth structures

• “Variable tropical relations lead to a profound textual isotopy” (Greimas 1976: 228).

• The role of rhetorical figures is not cut-off from the logic of the generative trajectory: “thefigurative level provides the dynamics for the rules of transformation that are projectedbackwards from the surface to the deep structures” (Ricoeur and Greimas (1989: 557).

• Rhetorical semiotics, and particularly the treatises put forward by Groupe μ(1970, 1992), is capable of bridging the conceptual gap regarding the semantic distancebetween figurative discourse and a brand’s semic nucleus.

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Commonalities and differences between Groupe μ’s two rhetoricaltreatises (1970, 1992)• Four operations of rhetorical transformation are propounded

• adjunction (which was rendered in the Traité 1992 as conjunction- IPC, IAC)• suppression (which was rendered in the Traité 1992 as disjunction- IAC, IPC)• suppression/adjunction (or substitution)• permutation

• Both treatises focus on the importance of markers for the recognition of whethera rhetorical figure is operative in a text.

• Both treatises emphasize the importance of isotopy as way of gauging textualcoherence and the importance of applying the notion of degree zero.

• Rhétorique Générale comprises both operations and figures. whereasTraité duSigne Visuel features only operations (with the exception of outlining visualmetaphors).

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Areas in Groupe μ’s rhetorical treatises that merit conceptual fine-tuning prior to being adapted to branding discourse and the adfilmic text

• More than one rhetorical transformations are likely to be encountered in an ad film• The operations of conjunction/disjunction, in presentia/absentia, proposed by Groupe μ

may not be discerned necessarily within a single frame or a single shot or even a singlesequence, but often make sense as such only retrospectively, that is once the entirenarrative has been deployed.

• Production techniques impact directly on the modes of rhetorical configuration of the text• Groupe μ focused on Eisenstein’s montage in the first rhetoric.

• An expressive unit in the context of the ad filmic text may consist of different shots fromdifferent sequences by virtue of the relay function of visual signifiers.• This implies that the signified is postponed until these variably located signifiers will

have been juxtaposed.• Need for taking into account relations among filmic segments and the impact of the ad

filmic text’s ‘global semantic context’ (Van Dijk) , a brand’s idiolect (its code), a productcategory’s sociolect

• The highly motivated nature of the ad filmic text against the background of a positioningstatement and a filmic concept, as against purely artistic images (in the sense of art forart’s sake)• The latter point has also been raised by Forceville (in Go Figure 2008)- not with

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Areas in Groupe μ’s rhetorical treatises that merit conceptual fine-tuning prior tobeing adapted to branding discourse and the ad filmic text: EXTENDINGVERBAL FIGURES TO THE VERBO-VISUAL DOMAIN

• Groupe μ offered a general visual rhetoric, applicable primarily to artistic images and notadvertising discourse, in which instance the following should be taken into consideration• Advances in the marketing related advertising rhetoric literature, where various verbal figures

have been applied to visual ads (from Durand up until recent studies about visual metonymiesand visual hyperboles)

• Advances in film rhetoric (e.g. Clifton), where attempts at applying verbal figures to the movingimage were suggested

• Advances in multimodal rhetorical analyses which have in fact treated both verbal and visual signsas being amenable to rhetorical analysis

• Advances ever since the early 90s in rhetorical analysis where some scholars support theapplicability of argumentation schemes to visual discourse and the moving image• The application of argumentation schemes presupposes the ability to isolate filmic segments

and individual visual units and apply argumentation schemes• If argumentation schemes may be applied, what counter-arguments may be offered against the

applicability of figures?• Groupe μ’s contention that only operations are applicable to the visual domain is unsustainable

AND MOST IMPORTANTLY: In brand equity we are concerned with sources ofdifferentiation. Operations rest at a very generic level and hence are hardlycapable of furnishing figurative advantages to brand discourse.

The bulk of advertising related research into visual rhetoric has concentrated onthe role of metaphors and metonymies at the expense of other figures (Callisterand Stern 2007: 3).

MOREOVER, ad agencies construct multimodal messages with a clearselection rationale both at the level of choosing verbo-visual pro-filmic elements(casting) and combining them (production and post-production) in filmicsyntagms.

-An example is the incidence of a voice-over in a multi-modal syntagm whicheffects semantic closure on what might be a polysemous filmic shot orsequence.

A multimodal rhetorical perspective that comprises verbo-visual figures is morepertinent for actual brand and advertising planning practices.

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Groupe μ’s general and local degrees zero• In Rhétorique Générale two types of degree zero were propounded, general and local. General (or

absolute) degree zero is defined as univocal semantic ground or as a convention that binds senderand receiver in a manner that is not dependent on certain literary genres or individual author styles andadvertising genres/styles, in our case.• An example of absolute degree zero is standard grammar and rules of syntax.

• On the contrary, local (or relative) degree zero constitutes a text-specific point of reference or genre-specific or dependent on an individual author’s stylistic convention.

• The local degree zero pertains to the particular structure of an énoncé• An extreme example of textual signification by recourse to local rules imposed by a local degree

zero of signification is surrealist literature/painting (Klinkenberg 1990) and avant-garde films.

• The concept of degree zero is a regulative hypothesis and not a strict set of rules (Groupe μ).

• In the course of both treatises, various examples are provided that are indicative of how rhetoricaldeviations as distances from degrees zero may be determined (see, for example, Groupe μ 1970: 96on the different ways whereby deviations are generated between metataxes and metasememes), butthe process is highly situational and hardly systematizable in an encyclopedic sense.

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Frames of reference as aspects of general degree zero fordetermining multimodal rhetorical deviations in ad films at theinterpretive level of the analysis• Grammatical rules, e.g., Quirk et al.’s (1985) standard English grammar and Kolln’s (1999)

rhetorical grammar.

• Genre rules for verbal, visual and verbo-visual pro-filmic elements,• Advertising execution style as as genre (e.g., humorous)• General filmic genre, e.g., the fantasy filmic genre (see Fowkes 2010) or any other form

of genre (see Todorov 1979, Schleifer 1987b, Chandler 1997, Jost 1997, Lewin et al.2001, Malrieu and Rastier 2001, Rastier 2001b, Swanson 2003, Bronckart 2008, Taha2008, Biber and Conrad 2009, Portillo Serrano 2010, Freadman 2012),

• but also regarding the general semiotic economy of advertising discourse (e.g., theproclivity for employing figures such as asyndeton and ellipsis).

• Culture, e.g., Sonesson’s concept of Lifeworld, Eco’s Code (cf. Section 1.2.4.1), Groupe μ’snotion of cultural isotopy (cf. Section 1.5.10) and convention (1970: 42), but also textuallinguistic notions, such as ‘knowledge of the world’ (Swanson 2003: 103-104), ‘linguisticknowledge’ (Swanson 2003: 61), ‘world knowledge for discourse comprehension’ (Van Dijk1980b: 18), ‘cultural competency’ (McQuarrie and Mick 1999; cf. Section 1.3) and ‘linguisticcompetency’ (Chomsky; see Cobley 2005)

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Verbal and visual markers for recognizing the incidence ofrhetorical operations/figures• Pro-filmic elements function as semantic markers that cater for a figurative text’s semantic

coherence (which is complemented by syntactic markers of textual cohesion, in the form ofrhetorical operations/figures and production techniques).

• From a purely verbal rhetorical grammar point of view, “cohesive ties are furnished bypronouns that have antecedents in previous sentences, by adverbial connections, byknown information and by knowledge shared by the reader” (Kolln 1999: 271).

• In the case of the ad filmic text, semantic markers partake of identifiable figurativecategories (e.g., actors, settings).

• Figurative semiotic categories allow for the interpretation of ad expressive elements, byproviding orientation.

• Groupe μ furnished examples of semantic markers whereby rhetorical deviations may begauged in both treatises.

• However, the examples of semantic markers that were offered in the rhetorical treatiseswere not intended as a universal and a-contextual reading grid.

• The account rested at the level of exemplification, while stressing that it is impossible tofurnish a globally appealing system of semantic markers, capable of making sense of thesubtle nuances pertaining to contextual aspects of an énoncé.

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Verbal and visual markers for recognizing the incidence ofrhetorical operations/figures• The orientation strategy with the employment of grammatical markers that was suggested

by Groupe μ (1970) in their first rhetorical treatise was complemented by figurativemarkers (Groupe μ 1992: 151) for the recognition of rhetorical deviations in figurative texts.

• Pro-filmic elements constitute figurative semantic markers, which must be inventoried intandem with figurative syntactic markers in order to account for a text’s semanticcoherence and syntactic cohesion, and proceed with coining isotopies

• The key differences between textual linguistic and lexical semantic approaches(e.g., Cruse 1986, Swanson 2003, Biber and Conrad 2009, Gonzalez 2012), that exploreissues of semantic coherence and syntactic cohesion and the proposed structuralistsemiotic approach consists in the latter’s• (i) adopting principles of film grammar and hence adopting a segmentation rationale of the text by

drawing on verbo-visual filmic syntagms, rather than verbal syntagms• (ii) by implication adopting a multimodal approach to semantic and syntactic markers, that is visual

in complementarity to lexical items• (iii) focusing not only on general grammatical rules for tapping semantic deviations and

rhetorical transformations, but, even more importantly, local textual rules that pertain tobrands’ local degrees zero.

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Antecedents in consumer research on the interdependencybetween meaning and value (Blackston 1995)

• Blackston (1995) placed considerable emphasis on the definitional components ofmeaning and value, as indispensable for understanding and managing brand equity.• The erosion of brand value is attributable to the erosion of a brand’s meaning

• Insofar as brand equity concerns, first and foremost, the generation of superior valueand given that value is interwoven with meaning, the mode of this intricaterelationship should be further qualified.

• This intuitively appealing idea formulated by Blackston, from a consumer researchpoint of view, constitutes a fundamental premise of structuralist semiotics, asinaugurated by Saussure.

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Greimas’s (Saussure’s) dual definition of value:Axiology and Linguistic value• “Value is employed in semiotics in two different ways, viz., value as an underpinning of a

project in the course of one’s life [my note: that is as axiology] and value in thestructuralist sense, as formulated by Saussure [my note: that is, as linguistic value]”(Greimas and Fontanille 1991: 47).

• “Value always presupposes the notion of exchange” (Klinkenberg 2011).

• A key premise that underpins Greimas’s approach to the mode of formation of value is thatit becomes valorized through figurative discourse.• “The figurative form of the object guarantees its reality and at this level value becomes identified

with the desired object” (Greimas 1987).

• This is one of the crucial points where the import of semiotics in planning and accountingfor the figurative rendition and maintenance of brand equity is deemed to beindispensable, as by virtue of a set of semiotic constraints in the form of a category’ssociolectal degree zero, the potentially infinite expressive possibilities awaiting to berealized in brand discourse may be reduced to a set of salient alternatives and hencebecome deductively manageable.

Linguistic value= Differentialrealizations of virtual possibilitiesor how a brand is invested withsemes as objects of value throughfigurative discourse in a superiorway to competitors throughouttime.

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Saussure’s conceptualization of meaning and value:An inherent interdependency

[…] a word can be exchanged for something dissimilar, an idea; besides, it can becompared with something of the same nature, another word.

Its value is therefore not fixed, so long as one simply states that it can be “exchanged”for a given concept, i.e., that it has this or that signification: one must also compare itwith similar values, with other words that stand in opposition to it.

Its content is really fixed only by the concurrence of everything that exists outside it.

Being part of a system, it is endowed not only with a signification but also andespecially with a value, and this is something quite different

(Saussure 1959: 115)

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Saussure’s conceptualization of meaning and value:What is the difference between signification and value?• Signification emerges as vertical relations between signifiers and signifieds

whereas

• Value emerges as horizontal relations of “difference and opposition” among (i) signifiersand signifiers and (ii) signifieds and signifieds

BUT

• If (according to Saussure) signifiers may not be conceived independently of signifieds (astwo sides of the same paper- EVEN THOUGH THIS IS CONTESTABLE), then how cansignifiers and signifieds be isolated from each other and become evaluated throughcomparisons (acts of exchange) of equivalent terms in a system of language?

• Value is BY DEFINITION interdependent with meaning, it is different from meaning, but itmay not be conceived IN INDEPENDENCE of the process whereby meaning is formed

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If differential brand value is dependent on differential meaning, then brand equity aslinguistic value is indissociable from meaning management: Crossing the…distance withrhetoric as transformative syntax that cuts across the levels of the brand trajectory

• “There is always a distance between the cluster of semes that metalinguisticallyorganizes the representation of an object and the final lexeme” (Greimas 1987).

• The qualification of this distance is incumbent on the mode of transformation offigurative discourse into semes as brand image elements and at the same time asactantial objects, that is objects of value, with an emphasis on rhetorical transformations.

• As Floch stressed, “the rhetoric of the picture plays a role only when the “concept”becomes figurative” (Floch 1989).

• It is by virtue of a figurative syntax that the realization of semic brand image elementsinto multimodal expressive elements is feasible.

• The propounded rhetorical semiotic approach attains to qualify Greimas’s premise that“only when syntax is brought into play can we account for the object and the valuesinvested in it” (Greimas 1987).

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The axiological prong of value

• As Greimas stresses, the axiological and linguistic definitions of value arecomplementary and non-contradictory (Greimas 1987: 104).

• In a quite self-explanatory manner, Greimas stresses that there is no ex nihilo creationof values (Greimas 1987: 92). Values are always already embedded in culturalaxiological frameworks.

• This premise echoes the Saussurean position that linguistic facts are inextricablylinked with social facts.

•“A closed universe of values corresponds to a given closed community” (Greimas 1987:92). “Value is part of an implicit cultural code” (Greimas 1989d: 4).

• Invented brand values: values institutedthrough brand discourses, which constitute(at least during their emergence) instances ofundercodeness and semiotic inventio, inEco’s terms

• Appropriated brand values: values whichreflect existing values embedded in socialstructures and the particular target group(s)to which a brand’s communication isaddressed.

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The connectionist approach to the brand trajectory of signification

• The connectionist outlook to the brand trajectory of signification allows us to display thepathways among highly figurative singular associations, in line with the parallel betweendreamwork and brandwork, thus connecting the latent with the manifest text, in Freud’sterms, or an invariable semic image structure with discursive elements (in Greimas’sterms).

• By integrating operations of rhetorical transformation in the resulting brand maps, themissing link in the semantic investment of brands, as well as the discernment on aproduct category level of the dominant rhetorical operations for effecting brand meaningis enabled.

• This change in focus allows for operationalizing what wasput forward in a schematic fashion by Greimas (1976) as themetaphorical mode of connectivity (among other tropes andschemes) among morphologically distinct elements from thethree strata of the brand generative trajectory.

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The conceptual model of the brand trajectory of signification

Classeme1

Nuclearseme 1

Thematicisotopy 1

ThematicIsotopy 2

Filmicsegment 1

Filmicsegment 2

substitution

adjunction

adjunction

Filmicsegment 3

The propounded connectionistapproach to the construction ofa brand equity structure attainsto add dynamism to otherwisestatic semiotic structures.

By not adopting thetime-hallowed binarist approachto the elementary structure ofsignification which, as argued,has been vehemently criticizedby Rastier, but also questionedby Greimas himself, it may bedemonstrated how structuralcomponents from the threelevels of the generativetrajectory interact in bringingabout brand signification andvalue.

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Two methodological pillars: Interpretative semiotic analysis + contentanalysis

• Semiotic interpretative analysis• in line with traditional structuralist semiotic analyses• continued up until Rastier’s Interpretative Semantics

• Supported by quantitative content analysis• Facilitation of pattern generation in terms of a brand idiolectal and a categorysociolectal semic universe

• that allows for extrapolating differential brand associations at an encodingstage against a salient set of brands and their ad filmic texts

• Furnishing data on which multivariate mapping techniques may be applied withview to gauging

• differential patterns of associations among semes and rhetorical figures• how differential associations as differential value emerge textually throughdistinctive configurations among semes and the figurative glue that cuts acrossa brand trajectory, that is rhetorical figures, applied to multimodal filmicsegments.

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Step 1: Determination of a brand’s elementary structure of signification

9-step methodological framework for projecting a brand equity structureat the encoding stage of ad filmic texts

Step 2: Construction of a brand’s master brand narrative

Step 3: Segmentation of manifest discourse into narrative utterances

Step 4: Demarcation of an ad text’s surface discourse with the determination of verbo-visual semantic markers as pro-filmic elements

Step 5: Demarcation of an ad text’s surface discourse with the determination of rhetoricaloperations and figures as modes of connectivity among verbo-visual pro-filmic elements

Step 6: Demarcation of an ad text’s surface discourse with the determination of productiontechniques as modes of connectivity among verbo-visual semantic markers

Step 7: Preparation of homological chains among surface discourse expressive elements(parallel structures)

Step 8: Generation of isotopies and calculation of linguistic value

Step 9: The semiotic brand equity mapping approach 77

Step 1: Determination of a brand’s elementary structure ofsignification

• Determination of the key semes or invariant semantic units that make up a brand’ssemic micro-universe.

• The depth structure in structuralist semiotic textual readings usually encompasses atext’s semic universe.

The three interpretative levels of the text (Everaert-Desmedt 2007: 16; also see Courtés 1991: 172-176).

This is the bottom-up route for constructing brandknowledge structures.

But in any case the bottom-up approach must becomplemented with a top-down one, as a brandand/or ad is always dependent on a competitivesetting by recourse to which DIFFERENTIALBRAND ASSOCIATIONS and LINGUISTICVALUE may be constructed.

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Step 1: Determination of a brand’s elementary structure of signification:Determination of core brand associations (nuclear semes) and peripheral brandassociations (classemes) in line with Keller’s key associative types(attributes, benefits, attitudes)

• As regards the hierarchical organization of a semic microuniverse, this calls for an apriori distinction, from a brand encoding point of view, between

• nuclear semes and classemes in terms of• attributes, benefits, attitudes

• Failure to identify from the very encoding stage what semic type is projected in whatfilmic segment will result in a mis-manageability of the sources of the resulting brandassociations in consumers’ minds.

Nuclear semes Classemes

Attributes

Benefits

Attitudes

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Step 2: Construction of a brand’s master brand narrative

• A narrative schema is a regulative principle, according to Greimas or a narrative algorithm(as put metaphorically by both Rastier [1971] and Guiroud and Panier [1979])

• A narrative algorithm is more like an interpretative heuristic device, as “unlike analgorithm, a heuristic does not guarantee a solution, but it is the best strategy for solvingthe ill-defined problems characteristic of interpretation” (Bordwell 1989).• Rastier (2005c), while comparing between hermeneutics and AI, also subscribes to theposition that it is impossible to furnish an algorithm that would account for interpretativesemiotic constraints.

• The canonical narrative schema is by default open to redefinition according to theparticularities of the corpus and genre at hand.

• A master brand narrative as canonical narrative schema concerns the textual institution of aset of background expectations about a brand.

• These expectations concern an anticipatory structure on behalf of the target audience as arecurrent depth structure in terms of its semic microuniverse.

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Step 2: Construction of a brand’s master brand narrative

• Translating the nuclear and classematic semes that were identified in Step 1 intoactantial objects (or objects of desire)

• The brand master narrative should ideally feature all the canonically recurringexpressive units of a brand’s discourse and, moreover, recurring modes of connectivity

• Not only a brand’s expressive inventory (i.e., pro-filmic elements), but

• Rhetorical inventory (invariably recurring modes of semic and surface structuralconfiguration )

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Step 3: Segmentation of manifest discourse into narrativeutterances

• How a subject is transformed through various actions by entering in relations ofconjunction and disjunction with the object(s) of desire.

• A transformation may take place in any position within the manifest discursivetext, while more than one transformations are likely to occur in the succession amongvarious narrative utterances.

• The transformations which the subject undergoes at the semio-narrative level areequivalent to transitions among states-of-being from one temporal point (t) to another(t+1).

• “In order to be capable of manifestation, the logical category of content must betemporalized” (Greimas 1976).

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Step 4: Demarcation of an ad text’s surface discourse with thedetermination of verbo-visual semantic markers as pro-filmicelements

• In order to demarcate NUs/sequences and the key actantial figures that are operativein a text, the manifest discourse’s actorial figures must be determined first.

• Pro-filmic elements constitute figurative semantic markers, which must be inventoriedprior to

• enacting the operations of reduction and redundancy in the structuration processthat allow for the transition to the semio-narrative and elementary significationstructures• coining isotopies

• They function as semantic markers that cater for a figurative text’s semantic coherence(complemented by figurative syntactic markers = rhetorical operations/figures andproduction techniques).

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Step 4: Demarcation of an ad text’s surface discourse with thedetermination of verbo-visual semantic markers as pro-filmicelements• The following verbo-visual pro-filmic elements are considered in the demarcation of asurface discursive ad text:

•Actors/characters, where involved (in which case, following Chatman [1980] a characteris deemed salient for the discourse insofar as he affects the main actions involved in thedeployment of the narrative)

•Setting: The spatiotemporal configuration (e.g., landscapes, historical period) in whichthe deployment of a manifest plot is embedded

•Slogans (cf. Armstrong 2010: 222-224)

•Typographical features (see Goddard 1998: 18-19)

•Garments

•Fonts

•Colors

•Kinematic elements: gestures, facial expressions and proxemics

•Tone-of-voice

WHAT IS EVEN MORE IMPORTANT THAN PRO-FILMICELEMENTS FROM A RHETORICAL SEMIOTIC POV ISDISTINCTIVE MODES OF CONNECTIVITY, THAT ISRHETORICAL FIGURES

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Step 5: Demarcation of an ad text’s surface discourse with the determination ofrhetorical operations and figures as modes of connectivity among verbo-visualpro-filmic elements

• The metabolic function of rhetorical operations and figures is versatile, as shown byGroupe μ ever since their first rhetorical treatise

• Figures perform various semantic and syntactic functions, from simple(e.g., change of word ordering) to complex (e.g., metaphor, irony): IN CONTEXT

• HOW MAY FIGURES BE ASSIGNED TO PRO-FILMIC ELEMENTS OF MULTIMODALAD DISCOURSE?

• Certainly not…unambiguously• Ever since their first treatise Groupe μ showed that any figure may performmultiple metabolic functions

• Inasmuch as Peirce’s triadic classification of the sign does not precludeinter-type classifications (e.g., the conventionalist approach to iconicity)

• Semiotic constraints in terms of a brand text’s motivational structure and a closeattendance to a text’s local degree zero are instrumental for assigning modes ofrhetorical configuration as unambiguously as possible.

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Step 5: Master figures (?)

• Burke (1962) postulates that there are four master tropes, viz., metaphor, metonymy, irony and synecdoche.• Todorov (1972: 353-355) suggests that the following twenty tropes are most often encountered in literary texts:

•Alliteration: Repetition of the same sounds•Antanaclasis: Repetition of the same word with a different sense•Antithesis: Correspondence of two antonyms, which comprise opposing semes•Chiasm: A relationship between two words is repeated in an inverse manner in the course of a text•Comparison: Parallelism between two senses•Ellipsis: Suppression of one of two elements that are necessary for a complete syntactic arrangement•Graduation: Succession of three or more syntactically equivalent terms that possess one or more semes incommon, of which at least one seme repeats itself in gradual form•Hyperbole: Quantitative augmentation of one of the properties of an object, state-of-affairs, etc.•Inversion: Permutation of the elements of a syntactic construction•Irony: Employment of a word in an antonymical sense•Litotes: Quantitative diminution of a property of an object, a state-of-affairs etc.•Metaphor: Employment of a word in a different sense to its habitual one•Metonymy: Employment of a word to designate an object or a property that share an existentialrelationship, different to the one encountered in the habitual employment of the same word•Oxymoron: Syntactical relation of two antonyms•Paronomasia: Employment of consonant words with a different sense•Preterition: Formula whereby one declares to avoid meaning what is stated in a phrase•Repetition: Repetition of the same word or group of words•Syllepsis: The employment of the same word in different senses, in different syntactical contexts•Synecdoche: Employment of a word in a sense that is part of its habitual one•Zeugma: Grammatical coordination of two words that possess opposing semes

Are there’ master tropes’regardless of categorysociolect and brand idiolect?

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Step 5: Adapting Groupe μ’s taxonomy (1970) to verbo-visual ad filmic discourse

• The inclusion of both verbal and visual figures under a common definitional rubricenables us to account for how rhetorical operations and figures function not only instandalone modes (i.e., verbal or visual), but, even more importantly, in interactionsbetween modes, that is as verbo-visual figures.

• The figures have been categorized under the four rhetorical operations that wereemployed in Groupe μ’s first rhetorical treatise (1970) in order to account for the verbo-visual interactions among figures

• Defined by allusion to various rhetorical treatises, such as•Groupe μ’s (1970, 1992), Fontanier’s (1977), Aristotle’s, Quintilian’s, Perelman andOlbrecht-Tyteca’s (1971), but also•to entries in collective works, such as Sloane’s Encyclopedia of Rhetoric (2001)• works on rhetorical grammar (e.g., Kolln 1999), as well as• to taxonomies that were coined by scholars in the advertising rhetoric literature(e.g., McQuarrie and Mick 1996, McQuarrie and Philips 2004, Huhmann2008, Durand 1970, 1997)

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Step 5: 3 semantic levels within the filmic text for gauging the incidence ofrhetorical transformations

• (i) individual filmic syntagms / segments

• (ii) between two filmic segments

• (iii) in the light of the ‘global context’ (Van Dijk 1980a) or ‘macrosemantic context’(Rastier 2005c) of an individual film, that is the film in its entirety.

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Step 6: Demarcation of an ad text’s surface discourse with thedetermination of production techniques as modes of connectivityamong verbo-visual semantic markers

• Production techniques (Editing, Shot Duration, Shot Type, Camera Movement, CameraAngle, Camera Lens, Lighting, Sound ) must be addressed as aspects of the substance of theexpression plane insofar as they affect directly the discursive organization of the ad filmic text.

• e.g., displacement is materialized through editing transitions between shots andcondensation through lap-dissolves and superimpositions (see Ben Shaul 2007; Stam et al.1992 with reference to Metz).

• Expanding our account of modes of textual configuration, such as demonstrating the effects oflap-dissolve on the operation of permutation and the rhetorical figures that fall under its umbrella.

• Unless the rhetorical impact of such techniques is accounted for there is no way of effectinga semio-narrative reconstruction of a highly figurative surface discourse and hence ofreinstating signification in deeper levels of the trajectory.

• Furthermore, production techniques impact directly on the mode whereby narrative continuity isgenerated among filmic syntagms.

• The generation of filmic syntagms is a direct consequence of the employment of discreteproduction techniques.

•For example, the single shot sequence may be effected by a long take; an alternatingsyntagm by a cross-cutting technique.

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Step 7: Preparation of homological chains among surface discourseexpressive elements (parallel structures)

• Homologies constitute a preparatory step for coining isotopies and for tapping patternsof textual coherence.

•This step is not necessary in completing the brand equity trajectory process, but aheuristic mechanism that allows for deriving patterns of semantic coherence.

• Homological chains essentially are responsible for establishing analogical relationsof similarity among the filmic syntagms and key themes that run across a film’stextual fabric.

• Intra-iconic gestalt (Lindekens)

• They involve relationships of figurative similarity and by extension relationships ofcontrived iconic similarity between abstract concepts (semes) and verbo-visualexpressive elements.

• Not mathematical analogies, but ‘qualitative’ relationships of similarity (Rastier 1989)that rest with the reconstructive efforts of the semiotician.

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Step 7: Homological pairings between nuclearsemes/classemes, surface discourse elements and rhetorical relata

Figurativeelement(individuallexeme orvisualexpressiveunit orentireverbo-visualfilmicsyntagm)

Seme1

Figurativeelement(individuallexeme orvisualexpressiveunit orentireverbo-visualfilmicsyntagm)

Seme 2 Rhetoricaloperation /Rhetoricalfigure

Nuclearsemes

Expressive

element A

: :: Expressive

element B

:

Seme 1

Seme 2

Seme 3ClassemesSeme 1

Seme 2

Seme 3

The re-engineering of thehomologation process is gearedtowards a discovery of how multi-strata units cohere figurativelyagainst the background ofdistinctive rhetorical figures

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Step 8: Generation of isotopies and calculation of linguistic value

• Isotopies furnish a reading grid that allows for a homogeneous reading of a text(Greimas and Courtés 1979) across its semic/figurative elements.

• But what is the difference between this task and the task that was the focal point of theprevious methodological step, other than that isotopic relations do not feature analogicalstructures?

• Homologies constitute a heuristic step and do not feature quantified relations• while the recruitment of the two main classes of degree zero of signification in thecalculation of isotopies is not featured in the generation of homological chains.

• The purpose of constructing isotopies is to discern the level of brand coherence onboth synchronic (individual ad text) and diachronic levels (across ad texts) .

• Brand coherence is an indispensable facet of linguistic value and its quantification.

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Step 8: Generation of isotopies

• Rastier has developed a systematic way of coining isotopies in his InterpretativeSemantics

Specific isotopy (for the semantic domain ‘enfers’) made up of six semes (top row) thatrecur either inherently or afferently in individual sememes (Rastier 1989: 118).Parentheses denote an afferent seme, whereas plain crosses denote inherent semes.93

Step 8: Generation of isotopies (Rastier)

• In the analysis of a sonnet by Etienne Jodelle Rastier determined the isotopiccohesion of each identified semantic domain by generating tables that match sememeswith semes.

• Each specific semantic domain comprises afferent and inherent semes (equivalent toGreimasian classemes and nuclear semes).

• Semes are ascribed afferently to sememes by taking into account either the localsemantic structure of a text or a social practice that allows for their ascription toparticular sememes (these are socially ‘normed’ [normés] or coded semes), based onthe historical period wherein the concerned text/corpus of analysis is situated, but alsoon assumptions about the target-group of the analysed cultural artifact.

• Non-context dependent semes are inherent (i.e., semes that are ascribed to sememesbased on definitions encountered in a lexicon)

• Greimas regularly resorted to lexical definitions (i.e., Petit Robert) as the point ofdeparture for his interpretative endeavors or general degree zero, in Groupe μ’sterms.

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Step 8: Generation of isotopies (Rastier)

•The next step consists in calculating the weight and density of each isotopy.

• The total number of occurrences of the semes that make up a semantic domain amongthe sememes of the domain constitute the isotopy’s weight.

•The average semic occurrences by sememe constitutes the isotopy’sdensity, according to Rastier.

• Thus, in the above example, the weight of the isotopy is 77 and its density 4.

• The relative importance of each isotopy in maintaining textual coherence is gauged bycomparing the generated isotopies’ weight and density scores.

• Inter-textual references to the corpus in which a text is situated also aid in thesubstantiation of the interpretative route followed in the semantic structuration of a text.

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Step 8: Generation of isotopies (Rastier)

• Rastier’s analysis along the lines of the interpretative trajectory does not considerrhetorical figures which constitute the focus of the proposed brand equity planningmethodology

• even though Rastier alludes regularly to rhetorical notions, such as topoi andenthymemes in the process of constructing the thematic structure of a text.

• The nearest analogy with rhetorical relata in Rastier’s interpretative semantics lies inthe modes of connection among generated isotopies, alongside two types, viz.,metaphorical and symbolic connections

Metaphorical and symbolic connections among isotopies (Rastier 1989) cm=metaphoricconnection, cs=symbolic connection).

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Step 8: Generation of isotopies

• The notion of metaphorical connector was also employed by Greimas inMaupassant, as mode of figurative emergence of semes.

• Perhaps one of the most insightful passages from Greimas’s Maupassant that isstrongly suggestive of the prominent role performed by rhetorical figures in bringingabout textual signification, concerns the function of litotic expressions:

•What may be conceived as a “reality” at the surface of the text (comprising a chaining ofsigns), is often a succession of litotic expressions, which lead one by one with the aid ofvariable tropical relationships, to a profound textual isotopy. This is not encountered merely inpoetic texts that constitute an assembly of semantic anomalies, but in every ‘normal’ text.(Greimas 1976; also see Greimas 1976 on chiasm).

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Step 8: Calculation of linguistic value

• Brand equity calculi for quantifying

• (i) the strength of projected brand associations as thematic isotopies from an encodingpoint of view

• (ii) the uniqueness of the projected brand associations as thematic isotopies from anencoding point of view

• (iii) a composite index that is reflective of a brand’s linguistic value as the semioticcounterpart of brand equity.

The equity calculi furnish a useful platform forcomparing and contrasting among the key brandplayers’ projected equity structure in a given productcategory by taking into account

-the level of invariant recurrence of a brand’s nuclearsemes across segments-the degree to which the recurring semes are uniquelyreflected in the brand’s pro-filmic elements- the incidence and density of rhetorical figures in abrand’s discourse.-the number of a brand’s filmic segments and theinteractions among them

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Step 8: Key calculi in the process of quantifying linguistic value

• (i) Brand associative strength = nuclear semic weight x nuclear semic density

•(ii) Semic density = sum of individual semes’ density scores on an intra-brand, diachroniclevel

•(iii) Brand associative strength adjusted for density of rhetorical configurations = (brand 1…nnuclear semic weight x brand 1…n nuclear semic density) / (total incidence of figures /number of filmic segments making up the total number of each brand’s ad films in the corpus)

•(iv) Brand associative strength index (adjusted for density of rhetorical configurations) = (iii) /category average * 100

•(v) Uniqueness of brand association = average density score produced from individualdensities of nuclear semes

•(vi) Uniqueness of brand association index = (v) / category average * 100

• (vii) Projected brand equity as linguistic value = brand associative strength index (iv) +uniqueness of brand association index (vi)

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Step 8: Key calculi in the process of quantifying linguistic value (i)Brand associative strength (ii) semic density

• (i) Brand associative strength = nuclear semic weight x nuclear semic density

• where weight is gauged by calculating the frequency of occurrence of nuclear semesacross the various verbo-visual expressive units throughout filmic syntagms from adiachronic perspective (i.e., across the different ad filmic texts of the same brands), while

• density is gauged by calculating the frequency of occurrence of nuclear semes in particularverbo-visual expressive units as a ratio of the total diachronic incidence of each nuclearseme by the total number of segments making up each brand’s filmic subcorpus.

• (ii) Semic density = sum of individual semes’ density scores on an intra-brand,diachronic level

•Density caters for understanding how dispersed the occurrence of nuclear semes isacross figurative elements, which entails that the more dispersed a semic attribute acrossfigurative elements, the more likely that brand textual coherence will be diluted in the face ofa highly variable advertising discourse.

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Step 8: Key calculi in the process of quantifying linguistic value(iii) Brand associative strength adjusted for density of rhetorical configurations

• The calculation of strength of projected brand associations, thus far, has taken intoaccount only thematic isotopies that are reflected in pro-filmic elements, but not ‘how’this internal mirroring in a brand qua logicosemantic simulacrum has beeneffected.

• In order to account for this mode of brand structuration from a structuralist rhetoricalsemiotic point of view, we have to bring into the brand textual coherence picture theeffect of rhetorical figures.

• Hence, the resulting isotopic scores must be adjusted by mode of figurativeconnectivity, in order to reflect more accurately the mode of each isotopicconfiguration.• To this end, associative strength is divided by the ratio of total incidence ofdifferent rhetorical figures across a brand’s ad texts’ filmic segments that areemployed in the corpus.

• (iii) Brand associative strength adjusted for density of rhetorical configurations =(brand 1…n associative strength) / (total incidence of figures / number of filmicsegments making up the total number of each brand’s ad films in the corpus)

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Step 8: Key calculi in the process of quantifying linguistic value(v) Uniqueness of brand association = average density score produced from individualdensities of nuclear semes

• Uniqueness of associations is quantified by examining to what extent thematicisotopies differ among brands

• Difference may concern either the differential employment of an isotopy in a particularbrand’s discourse, or the relatively more ‘compact’ employment of a thematic isotopy bya brand compared to its competitors.

• In order to determine a total uniqueness score for each brand we must account in ourcalculus for both of the above uniqueness dimensions.

• To this end, we must compare the relative frequency of a thematic isotopy within thesame brand discourse from a diachronic perspective, that is across a brand’s total filmicsegments.

• Uniqueness of brand association = average densityscore produced from individual densitiesof nuclear semes

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Step 8: Key calculi in the process of quantifying linguistic value(iv), (vi), (vii): Brand associative strength uniqueness index, strength index andlinguistic value

• Production of individual brand associative strength and uniqueness indices within aninter-brand and diachronic framework:

• (iv) Brand associative strength index (adjusted for density of rhetorical configurations)= (iii) / category average * 100

• (vi) Uniqueness of brand association index = (v) / category average * 100

• (vii) Projected brand equity as linguistic value = brand associative strength index (iv) +uniqueness of brand association index (vi)

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Step 9: The semiotic brand equity mapping approach

• The suggested connectionist approach to the brand generative trajectory consists ofproducing brand maps that associate semes with ad filmic segments, while taking intoaccount their figurative modes of connectivity

Micro brand textualmanagementapproach linking

-Rhetorical figures

with

-Ad films and orindividual filmicsegments

with

- Semes

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105

Aims of the case-study

• The exemplification of the propounded methodology

• Production of the relevant brand equity metrics and semiotic equity maps whichportray the interactions among the featured brands’ elements at the planes ofexpression and content.

• Coupled with an interpretation of how nuclear semes and classemes (that makeup a brand’s semantic nucleus and periphery respectively) emerge figurativelythrough the employment of ad surface expressive units and distinctive modes ofrhetorical connectivity.

• Addressing how thematic isotopies are formed (which are of primary importancefor the calculation of the proposed equity metrics).

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The UK cold cereals brands that make up the corpus of this study

The 13 (sub)brands that make upthis corpus account for nearly 50%of the ttl market value (Mintel 2012)

%

Kellogg’s Special K 7,8

Weetabix 7,7

Kellogg’s Crunchy Nut 5,8

Kellogg’s Corn Flakes 4,2

Kellogg’s Coco Pops 3,7

Cheerios (Nestlé) 3,5

Shreddies (Nestlé) 3,2

Kellogg’s Rice Krispies 2,7

Shredded Wheat (Nestlé) 2,7

Kellogg’s Frosties 2,1

Kellogg’s All-Bran Flakes 1,9

2010 2011

% %

Kellogg’s 68,2 72,8

Nestlé 15,4 11,2

Weetabix 9,3 10,4

ttl 92,9 94,4

The top 3 brands account for over90% of the category’s ttl adspending…

…which is dominated by TV advertising2008 2009 2010 2011

% % % %

TV 79.9 76.3 71.9 66.6

Outdoor 1.5 3.8 8.7 14.2

Cinema 8.2 4.1 7.8 7.0

Press 10.0 13.3 8.9 6.7

Radio 0 1.9 2.1 3.8

Internet 0.3 0.7 0.6 1.7

Door Drops 0.1 0 0.1 0

Grand total 100.00 100.00 100.00 100.00

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The brands that make up the corpus of this research and theirprimary target groups

Brand Manufacturer Primary target group

1 Kellogg’s Corn Flakes Kellogg’s Entire family2 Kellogg’s Special K Kellogg’s ABC Socio-economic class, shape-conscious women 20-44 yrs.

old

3 Kellogg’s RiceKrispies

Kellogg’s Children 8-15 yrs. old

4 Kellogg’s Coco Pops Kellogg’s Children 8-15 yrs. old5 Kellogg’s All-Bran Kellogg’s Women 35+, Men, Women 55+ (according to Mintel 2012 cereals

high in fiber are primarily sought by this demographic, even thoughthis attitudinal statement is not reflected in actual consumptionfigures by this demographicwhich is compounded by the inclusionof porridge eaters in the sample)

6 Kellogg's Crunchy Nut Kellogg’s Men 25-447 Kellogg’s Frosties Kellogg’s Children 8-15 yrs. old, men 18-34 yrs. old

8 Weetabix Weetabix Entire family9 Weetabix Minis Weetabix Men/Women 18-24 yrs. old10 Weetos Weetabix Children 8-15 yrs. old, entire family

11 Cheerios Nestle Entire family.12 Shreddies Nestle Entire family13 Shredded Wheat Nestle 55+

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The semic universe of the brands that make up the corpus of thisstudy (as extrapolated from companies’ web-sites)

Brand Manufacturer Positioning text from companies' websites Key semes extrapolated from brands'positioning statements

1 Kellogg’s CornFlakes

Kellogg’s Kellogg’s® Corn Flakes® cereal is the Original and Best® cereal. Every bite of thesecrispy, golden flakes is just as delicious as the first. You’ll be on your way to a great daywhen you pour a bowl of Kellogg’s® Corn Flakes® cereal into your breakfast bowl.

/crispiness/, /delicious taste/, /bodyfuelling/

2 Kellogg’sSpecial K

Kellogg’s whether you are sitting down to a quiet breakfast or running here and there andeverywhere…Kellogg has a variety of delicious Special K products to help you reach yourweight management goals.

/delicious taste/, /weight management/

3 Kellogg’s RiceKrispies

Kellogg’s The original crisped rice cereal has become one of life's simple pleasures. Enjoy some withyour littleones. Or whip up a tasty batch of memories by making The Original TreatsTMrecipe together.

/crispiness/, /pleasure/

4 Kellogg’s CocoPops

Kellogg’s Crunchy chocolate flavor wholewheat, wholeoat and rice cereal. /crunchiness/, /wholewheat/

5 Kellogg’s All-Bran

Kellogg’s One serving of your favorite Kellogg’s® All-Bran® cereal can provide up to 51% of your dailyfiber.

/rich in fiber/

6 Kellogg'sCrunchy Nut

Kellogg’s Go ahead. It’s morning somewhere™. Find out why people can’t wait to dig into this cerealthat’s crunchy, nutty, and perfectly sweet.

/crunchiness/, /nuttiness/, /sweetness/

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The semic universe of the brands that make up the corpus of thisstudy (as extrapolated from companies’ web-sites)

Brand Manufacturer Positioning text from companies' websites Key semes extrapolated from brands'positioning statements

7 Kellogg’sFrosties

Kellogg’s Sugar frosted flakes of corn. /sugary/

The old adage, “If it’s not broken, don’t fix it”, could have been created especially for ourbeloved Weetabix. The UK’s favorite breakfast cereal recipe has remained essentially thesame since day one. And why shouldn't it? It's popular with everyone, young and old alike,and because Weetabix is made from nutritious wholegrains, it's a great way to start the dayif you're looking for a breakfast that’s full of goodness and will help keep you going untillunch*. There are 134 calories in your average two biscuit serving as well as many of thegood things your body needs to stay fit and healthy, including fiber and one third of yourrecommended daily intake of Thiamin (B1), Riboflavin (B2), Niacin, Folic Acid and Iron.

Everyone’s familiar with the classic way to enjoy Weetabix – with ice-cold milk - but haveyou thought to try it with hot milk instead? Or how about adding chopped fresh or dried fruitfor a hint of natural sweetness? Open your mouth to a whole new world of possibilities overin our Customise your Cereal section.

The wholesome goodness of Weetabix with a littleadded something - delicious nuggets ofmelt-in-the-mouth chocolate. It’s a combination that’s extremely difficult to resist and,because they’re fortified with vitamins and iron, you can be sure that your kids are getting anutritious breakfast that’s as bursting with flavor as it is with fun. Small they may be, butWeetabix Minis Chocolate Chip are still packed with wholegrain carbohydrates for energy tohelp keep your kids going till lunch as part of a healthy diet and lifestyle.

For something a littledifferent, why not try adding a chopped banana or pouring over a freshsmoothie instead of milk? Take a look at our Customise your Cereal section for more minitips.

8 Weetabix Weetabix /suitable for the whole family/, /wholegraingoodness/, /body fuelling/, /fitness/,/mixable/

9 WeetabixMinis

Weetabix /wholegrain goodness/, /pleasure/, /fun/,/chocolatey/, /fortified with vitamins andiron/, /body fuelling/

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The semic universe of the brands that make up the corpus of thisstudy (as extrapolated from companies’ web-sites)

Brand Manufacturer Positioning text from companies' websites Key semes extrapolated from brands'positioning statements

10 Weetos Weetabix Weetos are for members of the family who want their breakfast to pack a delicious,crunchy, chocolatey punch. But despair not, mums; they're made from nutritiouswholegrain wheat and have added vitamins and iron. But let’s keep that to ourselves, shallwe?

/wholegrain goodness/, /chocolatey/,/fortified with vitamins and iron/

Breakfast time can be chaotic with everyone reaching for a different box of cereal? so whynot make things easier and tastier by introducing the whole family to the surprisinglydelicious mix of wholesome corn, oats, rice and wheat that you find in a bowl of Cheerios?These irresistibly crunchy O’s could finally be something everybody agrees on for breakfast.Cheerios, plenty of taste to go round.

Say Yes to those delicious O's.12 Shreddies Nestle You know breakfast is a great way for your family to start their day, so before they set off

give them deliciously satisfying Shreddies./suitable for the whole family/, /delicious/,/suitable for starting off the day/

13 ShreddedWheat

Nestle Why not start your day with delicious 100% wholegrain Shredded Wheat® by addinglittleextras? Try fresh fruits like strawberries, raspberries and blueberries, add juicy mangoand yogurt, or even drizzle delicious honey for a new and tasty way to enjoy ShreddedWheat®. Discover how good it can be.

/wholegrain goodness/, /mixable/,/delicious/

11 Cheerios Nestle /suitable for the whole family/,/crunchiness/, /tastiness/

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3.7.1 Kellogg’s cornflakes Kelly Holmes segmentation andtranscription• 1_1 (Visual). Man on bus stop, untidily dressed up, sigh of anxiety, dropping bag contentsunwillingly before stepping on the bus. Kelly Holmes standing next to him and watching the scene.1_2. (Verbal, Visual). Female Olympics endorser (Kelly Holmes): “He obviously skipped breakfastthis morning”. SUPER at the bottom of the scene: “Kelly Holmes Double Olympics Champion”.1_3. (Visual). Female in office, pushing photocopy machine button, but not working due tounplugged machine.1_4. (Verbal, Visual). Female Olympics endorser: “And she skipped breakfast too”.1_5. (Verbal, Visual). Female Olympics endorser in same office setting: “Skip your breakfast andyou may miss out on fuel for your brain throughout the morning”.SUPER running at the bottom of the screen: “Research shows people who eat breakfast tend toperform better in the morning”.1_6. (Verbal, Visual). Female Olympics endorser in a family breakfast setting: “As an Olympian Iknow that eating a balanced breakfast can help you perform better in the morning”.SUPER at the bottom of the screen: “as part of a healthy, balanced diet and active lifestyle”.1_7 (Verbal, Visual). Female actress from Segment 1_3 portrayed in a more vivid mood state,uttering in the context of a telephone conversation (apparently talking to a client or her supervisoror a colleague from another department: “On its way as we speak. Will do”.1_8 (Visual). Student in a classroom exercise setting smiling.1_9 (Verbal, Visual). Female Olympics endorser in front of kitchen table on which four packs ofKellogg are placed, viz., Frosties, Rooster, Rice Krispies, Coco pops (her left hand on the Roosterpack, i.e., Kellogg’s Corn-flakes): “Wake up to breakfast of Kelloggs and see if you can performbetter”. Product claims in SUPER running underneath the array of packs: “1. Wake up to breakfast(verbal), ROOSTER (visual) 2. And see if you can… (verbal) 3. Perform better. (verbal)”.

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3.7.1 Kellogg’s cornflakes Kelly Holmes• Pro-filmic elements as actors•The main manifest discursive actors consist of a male student, a female officeemployee, a family eating breakfast on the kitchen table and the female brand endorserand double Olympics champion Kelly Holmes.

• Pro-filmic elements as settings•(i) bus-stop•(ii) office environment•(iii) classroom environment•(iv) kitchen breakfast table environment (filmic segments 1_6 and 1_9).

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3.7.1 Kellogg’s cornflakes Kelly Holmes: Semio-narrativereconstruction of manifest ad filmic discourse• The nuclear seme /superior performance/ which is of primary importance for thereconstruction of the manifest narrative in semio-narrative terms, constitutes the actantialobject of desire (O) which the enunciator (i.e., brand Kellogg’s through the voice of theendorser Kelly Holmes) (S1) seeks to conjoin with the enunciatee (S2) or evoked consumeraudience in the brand’s narrative

• manifested through the employment of the visual expressive units of three actorialfigures, viz., student, office employee and family.

•The reconstruction of the manifest plot in semio-narrative terms may take place through twoNUs, as follows:

•NU1= S1S2 /\ (/superior performance/) which presupposes NU2= S2 \/ (/superiorperformance/).

• By virtue of the authoritative character of the employed endorser S2 is invested with thebrand’s epistemic modality in the process of being conjoined with the object of desire quanuclear seme /superior performance/.

• This depth level transition from NU2 to NU1 is manifested clearly in the manifestdiscursive text through the transition from segments 1_1-1_5 to segments 1_6-1_9

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3.7.1 Kellogg’s cornflakes Kelly Holmes

• The lexical marker breakfast recurs anaphorically in four segments (that is five incidencesminus 1, as the initial occurrence in verbal mode constitutes the local degree zero wherebythe function of anaphora may be subsequently gauged), thus rendering emphatically explicitthat the key thematic isotopy that cuts across the filmic segments is the posited need for notskipping breakfast which allows for performing better throughout the day.

• This thematic isotopy is underpinned by the nuclear seme that relates to the benefit of/superior performance/ which is rendered credible by investing the brand discourse with theclasseme /authority/ that stems from the employment of the Olympics Champion brandendorser (cf. Section 1.1.1.5) Kelly Holmes.

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3.7.1 Kellogg’s cornflakes Kelly Holmes• The classeme /authority/ is repeated in segment 1_8 that portrays a school teacherapproving of the schoolboy’s class performance.

Figure 3.4. Repetition of the classeme /authority/ in syntagm 1_8.

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3.7.1 Kellogg’s cornflakes Kelly Holmes

• In terms of the impact of rhetorical figures in the context of modes of ad textualconfiguration and their function across the strata of the generative trajectory,complementary to the aforementioned anaphora, we notice the incidence

•of visual antithesis and visual hyperbole

• Antithesis emerges in segments 1_1, 1_3, 1_4, 1_5 by the juxtaposition of theOlympics champion and a non-energized office employee.

•Visual hyperbole, as a particularly de-energized version of the ad’s enunciateeis evoked with the employment of the untidily dressed and careless student inthe opening sequence (1_1).

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3.7.1 Kellogg’s cornflakes Kelly Holmes:Constructing thematic isotopies at a filmic segment level for theidentified nuclear semes and classemes

Segment

Seme

1_1 1_2 1_3 1_4 1_5 1_6 1_7 1_8 1_9

Nuclear seme (1)/superiorperformance/

X X

Nuclear seme (2)/forthe entire family/

X X X X X X X X

Classeme(1)/authority/

X X X

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3.7.1 Kellogg’s cornflakes Kelly Holmes: Levels of degree zeroagainst which the identified semes emerge in the text• As regards nuclear semes /superior performance/ and classeme /authority/ theirisotopic emergence is determined by reference to a general degree zero, insofar asKelly Holmes is known as part of a common cultural lifeworld to be an authority inperformance by virtue of her being a double Olympics champion, while a school teacheris known to be authoritative as part of an established institutional system of which theenunciatees are part.

•These are instances of appropriated brand values.

• As regards the nuclear seme /for the entire family/, it emerges isotopically by recourseto the local structure of the utterance, that is by reference to a local degree zero, and ispart of an invented brand value that is put forth in the context of the brand’s discourse.

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Table 3.17. Thematic isotopies for all Kellogg’s ad films Segment

Seme

Nuclear seme /superiorperformance/

X  X 

Nuclear seme /for theentire family/

X X X X X X X X

Classeme /authority/ X X X

2_1 2_2 2_3 2_4 2_5 2_6 2_7 2_8 2_9 2_10 2_11 2_12

Nuclear seme/uncertainty avoidance/

X X X

Nuclear seme/for theentire family/

X X X X

Classeme /communalbonding/

X X X

3_1 3_2 3_3 3_4 3_5

Nuclear seme /love/ X X X X

4_1 4_2 4_3 4_4 4_5

Nuclear seme /straightfrom nature/

X X

5_1 5_2 5_3 5_4

Nuclear seme /bestingredients/

X X

Nuclear seme /value-for-money/

X X

Classeme /heritage/ X

1_7 1_8 1_9 1_1 1_2 1_3 1_4 1_5 1_6

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Table 3.18. Key brand equity metrics for Kellogg’s cornflakes (brandassociative strength and brand uniqueness)

Nuclear semes forKellogg's cornflakes

Diachronic weight of isotopy foreach nuclear seme across abrand's ad filmic sub-corpus

Diachronic density foreach nuclear semeacross a brand's adfilmic sub-corpus

/superiorperformance/

2 0,057

/for the entire family/ 12 0,343

/uncertaintyavoidance/

3 0,086

/love/ 4 0,114/straight from nature/ 2 0,057

/best ingredients/ 2 0,057

/value-for-money/ 2 0,057

total no of filmicsegments

35

total incidence ofrhetorical figures

21

nuclear semic weight 27

nuclear semic density 0,771

Kellogg's brandassociative strength(see 2.3.8.5 calculus i)

20,83

Kellogg's brandassociative strengthadjusted for densityof rhetoricalconfigurations (see2.3.8.5 calculus iii)

34,71

Kellogg's brandassociativeuniqueness (see2.3.8.5 calculus v)

0,11

(1) Calculation ofthe diachronic weightof each isotopicallyrecurring semeacross the filmicsegments of theentire sub-corpus

(2) Calculation of ttlno of filmic segmentsin the sub-corpus

(3) Calculation ofthe diachronicdensity of eachisotopicallyrecurring semeacross the filmicsegments of thesub-corpus:(1)/(2), e.g., 2(/superiorperformance/)/35(filmicsegments)=0,057

(4) Calculation of ttlincidence of figures(5) Calculation of ttl semicweight by summing upindividual weights(6) Calculation of ttl semicdensity (5) / (2)

(7) Calculation of associativestrength by multiplying (5) x(6)

(8) Adjusting strength bydividing (7) with the ratiofigures(4)/segments(2)

(9) Calculation of associativeuniqueness by averagingscores in (3)

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Figure 3.11. Semic-cum-rhetorical structure of Kellogg’s cornflakes

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123

Figure 3.68. Brand hierarchy by linguistic value

11. N

estle

Che

erio

s

8. W

eeta

bix

6. K

ello

gg's

Cru

nchy

Nut

2. K

ello

gg's

Spec

ial K

13. N

este

Shr

edde

d W

heat

7. K

ello

gg's

Fros

ties

5. K

ello

gg's

All B

ran

10. W

eeto

s

12. N

estle

Shr

eddi

es

1. K

ello

gg's

3. K

ello

gg's

Ric

e Kr

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es

9. W

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bix

Min

is

4. K

ello

gg's

Coc

o Po

ps

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Table 3.172. Consolidated brand equity metrics

total no ofsegments

total nooffigures

brand associativestrength adjustedfor density ofrhetoricalconfigurations

brandassociativeuniqueness

brandassociative strengthindex

brandassociativeuniqueness index

brandequity(linguisticvalue)

1. Kellogg's Breakfastcereals

35 21 34,71 0,11 81 39 121

2. Kellogg's Special K 28 37 43,24 0,357 101 127 229

3. Kellogg's Rice Krispies 32 30 20,83 0,195 49 70 118

4. Kellogg's Coco Pops 27 33 8,76 0,105 21 37 58

5. Kellogg's All Bran 25 25 40,96 0,213 96 76 172

6. Kellogg's Crunchy Nut 31 33 48,48 0,43 114 153 267

7. Kellogg's Frosties 15 6 24 0,4 56 143 199

8. Weetabix 37 35 109,83 0,419 257 149 407

9. Weetabix Minis 11 8 8 0,182 19 65 84

10. Weetos 20 33

35,03 0,243 82 87 169

11. Nestle Cheerios 19 28 104,14 0,474 244 169 413

12. Nestle Shreddies 21 27 25,04 0,248 59 88 147

13. Neste Shredded Wheat 20 14 52,07 0,27 122 96 218

Category average 24,69 25,38 42,7 0,28 100 100 200

125

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Benefits of applying multivariate mapping techniques in ad filmiccorpus analysis for projecting brand equity structures

• Determining patterns of co-occurrence among semes, modes of rhetoricalconfiguration and brands.

• Gauging sources of differential figurative advantages, in line with the mandate forgenerating brand associations as sources of differentially superior brand equity

• Accounting for• the cold cereals market’s semic drivers (factor analysis)• differential associations and modes of rhetorical configuration of the brands thatmake up the corpus (correspondence analyses)• overall similarity of the featured brand discourses (MDS).

• MOREOVER, taking into account the overall pattern of co-variance among the exploredbrands, semes and figures, which is not feasible either through semiotic squares or throughthe standalone production of frequency tables.

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Table 3.156. Distribution of semes by brand (atlas.ti output)• A more accurate depiction, at a preliminary level, of the centrality of each seme in thecereals category’s sociolect may be yielded by attending to the average number ofbrands where each of the nuclear semes occurs (Table 3.156).• In these terms, seven nuclear semes recur in more than 3 brands’ advertisingdiscourses (from a diachronic point of view).• More specifically

• /taste/ emerges in 8 brand discourses• /wholegrain/ in 7• /energy/ in 6• /for the entire family/ in 5• the rest three semes, viz., /chocolatey/, /high in fiber/ and /superior performance/in 3.

• The remaining semes emerge in 1-2 brand discourses and hence it may be claimedthat they constitute idiolectal aspects.• Given that the six semes /taste/, /wholegrain/, /energy/. /for the entirefamily/, /chocolatey/ and /superior performance/ emerge more frequently in thecorpus, we may infer that they constitute the concerned category’s key value drivers orthe semic drivers of the category’s sociolect.

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Table 3.159. Indexed distribution of semes by brand according toassociative type by attributes, benefits, attitudes (atlas.ti output)•As regards the differential distribution of types of semes by brand (Table 3.159), we notice that

• Kellogg’s breakfast cereals, Kellogg’s Special K, Kellogg’s All Bran, Kellogg’s CrunchyNut, Weetabix Minis and Nestle Cheerios feature an above category average incidence ofattitudes•Kellogg’s Rice Krispies, Kellogg’s Coco Pops, Kellogg’s Crunchy Nut, Kellogg’sFrosties, Weetabix Minis, Weetos, Nestle Cheerios, Nestle Shreddies and Nestle ShreddedWheat feature an above category average incidence of attributes•Kellogg’s Coco Pops, Kellogg’s All Bran, Kellogg’s Frosties, Weetabix, Weetos and NestleShreddies feature an above category average incidence of benefits.Brands

Semes Kello

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Spe

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Kel

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's R

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Kello

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Coc

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Kel

logg

's A

ll B

ran

Kel

logg

's C

runc

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Kel

logg

's F

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Wee

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Nes

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ios

Nes

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hred

dies

Nes

tle S

hred

ded

Whe

at

Attitudes

Attributes

Benefits 129

Discerning category semic drivers through the data reductiontechnique of factor analysis• In order to determine co-occurrence patterns (Oakes 1998, Biber et al. 2004, Gries2009, Biber and Conrad 2009) among the nuclear semes that make up the sociolectalsemantic universe of the cereals product category and reduce them to salient dimensions, afactor analysis was conducted.

•”In a factor analysis, the correlations among a large number of variables (i.e., thelinguistic features) are identified, and the variables that are distributed in similar waysare grouped together. Each group of variables is a factor- which is then interpretedfunctionally as a dimension of variation” (Biber et al. 2004).

• 4-factor solution

• Positive factor loadings (i.e., with a value of above +0,3; as per the 0.3 cut-off pointsuggested by Biber et al. 2004) of individual semes by dimension (factor) are highlighted inyellow.

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Table 3.170. Factor analysis output (XLStat; after Varimax rotation;4-factor solution; factors with loadings >0.3 highlighted in yellow)

Factors

Semes

F1

safe andeconomic

choice

F2

heritageand

approval

F3indulgence

F4healthand

wellness

NSM/taste/ -0,254 -0,241 0,897 -0,040

NSM/wholegrain/ -0,232 -0,277 -0,342 -0,642

NSM/energy/ -0,114 -0,099 -0,350 -0,259

NSM/for the entirefamily/ 0,495 -0,137 -0,157 -0,296

NSM/chocolatey/ -0,182 -0,157 -0,406 -0,122

NSM/high in fiber/ -0,158 -0,152 -0,216 0,534

NSM/superiorperformance/ 0,023 -0,126 -0,315 -0,259

NSM/crunchy/ -0,185 -0,157 -0,406 -0,044

NSM/for women/ -0,091 -0,063 -0,010 0,540

NSM/heritage/ -0,068 0,990 0,022 0,000

NSM/shape/ -0,010 -0,081 -0,066 -0,194

NSM/unique recipe/ -0,078 -0,093 -0,106 -0,170

NSM/approval/ -0,068 0,990 0,022 0,000

NSM/best ingredients/ 0,986 -0,030 0,041 0,001

NSM/combattingbloatedness/ -0,104 -0,134 -0,024 0,787

NSM/crunchy taste/ -0,104 -0,134 -0,024 0,787

NSM/feeling good/ -0,104 -0,134 -0,024 0,787

NSM/flavor/ -0,148 -0,117 -0,024 -0,345

NSM/fortification/ -0,136 -0,123 -0,318 -0,177

NSM/fun/ -0,111 -0,086 -0,221 0,116

NSM/invertedBritishness/ -0,143 -0,130 0,897 -0,093

NSM/keeping hearthealthy/ -0,148 -0,117 -0,024 -0,345

NSM/love/ 0,986 -0,030 0,041 0,001

NSM/ludic/playfulconsumption

-0,143 -0,130 0,897 -0,093

131

Discerning category semic drivers through the data reductiontechnique of factor analysis• In this manner, by attending to the semantic contiguity of the positively loading semeson each dimension, the following labels were attached to the four factors (or semicdrivers of the cereals category):

• F1 safe and economic choice (positive loading of semes /uncertaintyavoidance/, /for the entire family/, /best ingredients/, /value-for-money/). Thisdimension is clearly the territory of Kellogg’s cornflakes .•F2 heritage and approval (positive loadings of semes/heritage/, /approval/, /snappy, crackly, poppy sound/ and /stardom/). Thisdimension is clearly the territory of Kellogg’s Rice Krispies.•F3 indulgence (positive loadings of semes /taste/, /invertedBritishness/, /ludic, playful consumption experience and user profile/. Thisdimension is clearly the territory of Kellogg’s Crunchy Nut .•F4 health and wellness (positive loadings of semes /high in fiber/, /combatingbloatedness/, /for women/, /feeling good/). This dimension is mainly the territory ofKellogg’s All Bran and Kellogg’s Special K.

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Discerning differential brand associations by taking into account theoverall pattern of co-variance among the data with correspondenceanalysis• The first correspondence analysis was conducted among the data that make up thebrands X nuclear semes matrix, with view to discerning areas of differential associationson a semic level, by taking into account the overall co-variance among the data.

•The relative weight of association between rows and columns is displayed in thegraphical output of the respective correspondence analysis which was produced fromthe contingency table’s nominal variables (semes x brands).

• as per the results displayed in Table 3.161, the cumulative eigen value of the firsttwo factors was 35,41% (F1 17,92%, F2 17,49%), suggesting a medium weight ofassociation (in the context of a rule of thumb that suggests that a high associativeweight may be gauged from the incidence of an at least 60% cumulative percentage ofthe first two factors; cf. Hardle and Simar 2007).

F1 F2

Eigenvalue 0,936 0,914

% variance 17,918 17,487

Cumulative % 17,918 35,406133

approval

best ingredientschocolatey

combatting bloatednesscrunchy taste

crunchyenergy

feeling good

flavorfor the entire family

for women

fortificationfun

heritage

high in fiber

inverted Britishness

keeping heart healthy

love

ludicplayful consumptionexperience ludicplayfulnutty user profile

makes you slimsexiness

shapesimplicity

snappy, crackly, poppy soundstardom

straight from nature

superior performance

taste

uncertainty avoidance

unique recipe

value-for-money

wholegrain

1.Kellogg's breakfast cereals

2.Kellogg's Special K

3. Kellogg's Rice Krispies

4. Kellogg's Coco pops

5. Kellogg's All Bran

6.Kellogg's Crunchy Nut

7. Kellogg's Frosties

8.Weetabix9. Weetabix Minis10. Weetos11. Nestle Cheerios12. Nestle Shreddies13. Nestle Shredded Wheat

-4

-3

-2

-1

0

1

2

3

4

-4 -3 -2 -1 0 1 2 3 4

Discerning differential brand associations by taking into account theoverall pattern of co-variance among the data with correspondenceanalysis•This medium weight of association is evinced in the CA map , where, with the exception of a strongassociation between Rice Krispies, All Bran, Special K, Crunchy Nut and Kellogg’s Breakfast Cereals andtheir corresponding semic universes, the rest brands and semes tend to concentrate around the middle ofthe map (cf. Greenacre 2007), which is suggestive of an unclear and tenuous link or that the link betweensemes and brands is diffuse.

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[ADJ_ACC]

[ADJ_ALL]

[ADJ_ANAP]

[ADJ_ANTA]

[ADJ_ANTITH]

[ADJ_ASS]

[ADJ_EPE]

[ADJ_EPIP]

[ADJ_EXPL]

[ADJ_HYPER]

[ADJ_NEO][ADJ_PAREI}

[ADJ_PAREN][ADJ_PARON]

[ADJ_PERS]

[ADJ_POL]

[ADJ_RHY]

[ADJ_RSHAP]

[PER_INVE]

[PER_TME]

[SUB_IRO]

[SUB_META]

[SUB_METO]

[SUB_ONOM]

[SUB_OXY]

[SUB_PUN]

[SUB_SYN][SUPP_APO]

1.Kellogg's breakfast cereals

10. Weetos

11. Nestle Cheerios

12. Nestle Shreddies

13. NestleShredded Wheat

2.Kellogg's Special K

3. Kellogg's Rice Krispies

4. Kellogg's Coco pops

5. Kellogg's All Bran

6.Kellogg's Crunchy Nut

7. Kellogg's Frosties

8.Weetabix9. Weetabix Minis

-3

-2

-1

0

1

2

3

-3 -2 -1 0 1 2 3

Correspondence analysis scatterplot between brands and rhetoricalfigures

• We notice a very specific pattern of differential modes of rhetorical configuration in thecases of

• Rice Krispies (pareikonopoeia, onomatopoeia and neologism)• Weetabix, Weetabix Minis and Nestle Shredded Wheat (hyperbole)• Shredded Wheat and Weetos (irony)• Kellogg’s All Bran (parenthesis, paronomasia)• Nestle Cheerios (assonance, reshaption)• Kellogg’s Special K and Coco-Pops(pun, accolorance, rhyme)

135

Exploring the overall similarity among the corpus brands in terms oftheir semic universe with MDS

1.Kellogg's breakfastcereals

2.Kellogg's Special K

3. Kellogg's RiceKrispies

4. Kellogg's Cocopops

5. Kellogg's All Bran

6.Kellogg's CrunchyNut

7. Kellogg's Frosties

8.Weetabix

9. Weetabix Minis

10. Weetos

11. Nestle Cheerios

12. Nestle Shreddies13. Nestle ShreddedWheat

-0.8

-0.6

-0.4

-0.2

0

0.2

0.4

0.6

0.8

-0.8 -0.6 -0.4 -0.2 0 0.2 0.4 0.6 0.8

--D

im2

-->

-- Dim1 -->

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137

Areas for further research (encoding stage)• Ad filmic texts may be further coded according to distinctive expressivecategories, such as actors, settings, voice-over etc., as stipulated in Chapter 2.

•In this manner, minute patterns of ad expressive configuration may be generated andthe analysis may be extended from thematic to purely stylistic isotopies.

• Individual ad expressive categories may be further explored in the light of distinctivepatterns of co-occurrence with both semic elements and modes of rhetorical configuration.

• In this thesis, emphasis was laid on rhetorical relata over and above pro-filmicelements, while the analysis of ad expressive units stopped at the level of ad filmic segments.

• Further drilling-down to particular ad expressive categories (cf. Rossolatos 2013n) willyield a more expansive and detailed outlook of modes of brand textual configurationand, hence, may lead to more acute micro-textual brand management.

• The predictive ability of a resulting model based on the salient variables that were employedin the proposed brand equity calculi may be further explored by running a multipleregression analysis against the individual linguistic value scores for each brand.

• The rhetorical analysis that was provided in this thesis may be expanded to includeargumentative schemes (cf. Rossolatos 2013n).

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Areas for further research (decoding stage)• Going further, the projected equity structures and the brand associative strength anduniqueness scores remain to be examined in the face of emerging consumer responsedata in the context of brand tracking surveys.• Data collected in the context of brand trackers concerning ad expressive elements andsemes may be associated and mapped out in exactly the same fashion as the projectedequity structures.

• By conducting gap analyses between the projected calculi and the emergingconsumer response data from tracker surveys, areas of fit and discrepancy betweenprojected equity structures and final consumer associations may be discerned.

• The above pose a considerable challenge in terms of rhetorical relata which werefound to be of equal (if not of greater) weight compared with ad pro-filmic units.

• In this respect, it is suggested to incorporate a section on rhetorical figures inbrand equity trackers.

• Given that the application of the proposed methodology involves various stakeholdersin the creation and ongoing management of brands (marketing research, brandmanagement, account planning), specific templates and procedures for group decisionmaking should be developed for facilitating agreement on the segmentation and codingschemes that were put forward in this thesis. 139

Title: Brand Equity Planning with Structuralist RhetoricalSemiotics

ISBN: 978-3-86219-706-4 (print)978-3-86219-707-1 (e-book)

Author: George Rossolatos

Release date: February 2014

Pages: 895

Publisher: Kassel University PressAvailable for preview and purchase@

http://www.uni-kassel.de/hrz/db4/extern/dbupress/publik/abstract.php?978-3-86219-706-4

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George Rossolatos MSc, MBA, PhD//disruptiVesemiOtics// email: [email protected]://uni-kassel.academia.edu/georgerossolatos

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141