Coverage analysis

GeoCRMFleet management

Geo-planning

Appointment bookingEmergency

Search around functionRoute optimization

Geo decision-making

Assistance

Sectoring

High quality customer service

Optimized movements means optimized service quality and customer satisfaction: assignments completed on time, greater flexibility, tighter call out slots, commitments fulfilled, risk management…

An environmentally responsible approach

Fewer kilometres travelled means lower CO2 emissions and lower fuel consumption. The company's carbon footprint is under control.

Optimizing movements is one of the main areas in which mobile field forces can improve what they do.

Balanced and realistic sectoring, high performing rounds, optimized resource assignment to locations…: the efficiency of mobile field forces (sales staff, technicians, delivery people, emergency staff…) depends largely on the way in which they control their space. Geographical optimization solutions deliver productivity increases and savings tailored to the different sectors and mobility-related problems.

Improved productivity

Reducing distances travelled and the associated costs improves productivity by between 10 and 30%. More appointments, fewer movements and unproductive time, simultaneous management of recurring and urgent operations...: operational performance is under control; return on investment is very quick.

Values upheld

Setting up an optimization project enables the company to establish an emphatically employee-oriented, strong corporate culture: improved managerial efficiency and working conditions, better sharing of the work load, less stress and fewer accidents, lower turn-over...

Mobile performance

Geo-optimization is the use of both geographical information and optimization algorithms to improve organizational and company performance. Geo-optimization solutions make it possible to create optimized call schedules that take account of geographical and operational constraints.

« «

Customers / ProspectsLocation, opening hours, frequency...

ResourcesMobile workforce skills, vehicle capacity, working hours, business rules...

Activités logistiques et de field serviceFIELD ACTIVITIES (deliveries, callouts, sales calls)

Real-time and non-real time schedule optimization after taking account of the constraints:

The geographical dimension is optimized simply and transparently the moment the movement decision is made.

scheduled calls/deliveries (recurring or one-off, movable or fixed)

calls/deliveries to be scheduled (constraint-based, emergency)

time slots and available resources(multi-depot, multi-resource)

Control of mobil i tyEmbedded within the very heart of the information systems and

processes, optimization solutions improve activities before,

during and after movements, no matter what the business.

Organization

Geocoding Sectoring Coverage

Scheduling

Routes & Diaries Appointment booking

Risk management

Technical callouts & assistance

Transport & logistics

Optimizing logistic activities (multi-channel distribution, delivery, collection, door-to-door delivery, transporting people...) enables movements to be sequenced at the lowest cost while complying with numerous business constraints: vehicle characteristics, regulations, road constraints...

"Savings of just a few euros when transporting a product can have a major impact on the margin and improve the competitiveness of the offering"

Casino Group2,000 routes optimized per month

Geo-planning reduces call out times (after sales service, maintenance, emergency repair, audit...) by between 15 and 40% and optimizes assistance issues (service provider search, incident management) in real-time. Call location and constraint optimization (expertise, clearances...) yield greater efficiency and service quality.

"The technicians spend more time with our customers and a bit less time in their car"

APC-MGE30,000 call outs optimized each year

Operations

Roadmaps Geo-location Assistance

Reporting

TrackingStatisticsForecast

Personal services

Sales appointmentsSectoring, route itineraries, filling schedules... The geographical component enables considerable optimization of sales activity as a whole and reduces preparation time. Numerous constraints are managed: overnight stays, repeat calls...

"Balanced and realistic sales sectors and fewer movements ensure the most comfortable working environment possible for the sales force and optimize sales performance"

Berner1,000 sales personnel optimized

Medical calls, home hospitalisation, delivery and maintenance of medical equipment... The scheduling of personal services is optimized with a view to reducing transport costs and becoming more responsive. Medical teams are better organized on the ground and have more time to spend with their patients.

"Apart from significantly increasing the number of call outs and optimizing schedules, geo-optimization enables us to improve patient service"

Assistances Médicales Spécialisées100 optimized technicians

More than 500 customers equipped,more than 50,000 mobiles field forces optimized

The geo-optimization systemGEOCONCEPT ensures full optimization of Routing & Scheduling activities: powerful software solutions (operations scheduling and management), add-on modules (resource organization, real-time publishing and analysis), standalone components (dissemination of geo-optimization within existing systems) and a comprehensive range of data ensuring accuracy and reliability.

RedistrictingTerritory Manager for Geoconcept

Module for optimizing the assignment of mobile forces

Optimization solutions

Routes optimizationTourSolver for Geoconcept

Optimization solutions for transport and logistics

Scheduling managementOpti-Time GeoScheduling and Opti-Time Global GeoScheduling

Call and customer service callout scheduling solutions

Assistance platformGeoWeb Call Center

Geographical optimization solution for call centers

Data cartographic datavector maps and satellite images of different levels of accuracy and geographical coverage...

road datatraffic speeds, specific transport characteristics: HGV weight restrictions, hazardous substances...

commercial datacompany files, points of interest: hotels, restaurants, car parks

MobilityOpti-Time mobile

Opti-Time add-on for iOS, Android and Windows Phone

Web publishingGeoconcept Internet Server

Online map publishing solution

GeoReporting & Business IntelligenceGeoconcept Sales & Marketing Portal

Web portal for publishing geo-marketing studies and online reporting

Components

GeocodingGeoconcept Universal Geocoder Server

Route calculationGeoconcept SmartRouting Server

Cartographic displayGeoconcept Internet Server

Legacy information system

GEOCONCEPT' solutions, modules and components readily integrate with different legacy Information Systems (integrated CRM/ERP connectors) and communicate with relational databases and mobile terminals, including: SAP, Sage, Salesforce, Oracle, Microsoft Dynamics, IBM, Infor...

AUTOMOTIVEAutodistribution, Autovision, Capsauto, Carglass, Michelin, PSA Peugeot Citroën, Norauto, RAC France, Renault, Renault Trucks, Scania...

BANKSCrédit Immobilier de France, Crédit Mutuel, Groupe Banque Populaire, Groupe Caisse d’Epargne, La Banque Postale, Société Générale…

HEALTHCARE / MUTUAL COMPANIESAlliance Healthcare, Alliance Santé, Assistances Médicales Spécialisées, Assistance Publique des Hôpitaux de Paris, Groupe Harmonie, IMS Health, Mutualité Française, Mutuelle Bleue, OCP Répartition, Ordre National des Pharmaciens, SOS Médecins...

INDUSTRY / SERVICESBubendorff, Bureau Veritas, Carrières du Boulonnais, COMAP, Culligan, Derichebourg, Eparco, Eurovia, Groupe Saint Gobain, ISS, Kimberly-Clark, Lafarge, Lenôtre, Lyreco, Otis, Randstad, Schneider Electric, Savelys, Selecta, SEW Usocome, SGS, S-Inter, Sodexo, SPIE, TAXIS G7, Veolia Propreté...

INSURANCE COMPANIES AXA Assistance, AXA Assurance, Filassistance, Gan Eurocourtage, GMF, Gras Savoye, Groupama, Groupe Henner-GMC, Inter Mutuelles Assistance, MAAF, MAIF…

MEDIA / LEISUREAffimétrie, Affimext, British American Tobacco, ClearChannel, Dernières Nouvelles d’Alsace, JCDecaux, L’Alsace, La Française des Jeux, La Montagne, Le Figaro, Mediapost, Midi Libre, Nouvelles Frontières, Ouest-France, SDVP Le Parisien, Sud Ouest…

REAL ESTATE AKERYS, BNP Paribas Real Estate, CB Richard Ellis, Corio, Coteba, Foncia Entreprise, Hammerson, Laforêt Immobilier, NAI Evolis, Unibail Rodamco…

RETAILING / FRANCHISESAndros, ATAC, Auchan, Bébé 9, Berner, BHV-Galeries LaFayette, Boulanger, Darty, Carrefour, Casino-Cdiscount, Coca-Cola, France Loisirs, Fnac, Franprix, Intermarché, Intersport, KparK, La Grande Récré, Lapeyre, Leader Price, Leclerc, L’Oréal, Media Saturn, Picard, Pizza Hut, Point Soleil, Schiever, S’Miles, Système U, Thiriez, Truffaut, Vivarte, Weldom, Wolseley...

TELECOMS / POSTAL SERVICES / ENERGYAxione, Bouygues Telecom, Cofely, Distripaq, EDF, Esso, France Telecom, General Electrics, GDF Suez, GRDF, Groupe La Poste, INEO Infracom, LTI Telecom, NC Numéricable, Orange France, Sonatel, Total, Vinci Energie...

The GEOCONCEPT commitmentTo facilitate the rapid deployment of a solution, support it in everyday use and drive its development, a team of consulting engineers and partners, experts in the full range of tools, define and support the project until it is fully integrated with the information system.

Our references

Training, e-learning and certification

Support, maintenance and TMA

Assistance and configuration

For all our latest news, visitwww.geoconcept.com

Preliminary feasibility, pilot and

experimentation study

® G

EO

CO

NC

EP

T 20

13