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Genpact Learning Services

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Key challenges faced by organizations these days..

Maintaining business continuity and compliance to regulations

Continuous learning and upskilling to ensure future-ready workforce

Delivering quality services to ensure customer experience

Quick adoption of new ways of working with changing environments

Increased need for virtual collaboration & effective communication with geographically dispersed teams

Our solution: Enabling business transformation through effective learning and communication

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Enablement andcompliance to new regulations

Readiness through

process mapping and

documentation

Tacit knowledge management

Capture tacit knowledge to create reusable knowledge assets governed by a robustKM framework

Enablement ofAnytime -Anywhere learning

Digital, learner-centric, customized learning assets that are easy to access, consume, and apply, to enable a future-ready workforce

Replacement oftraditional labs and physical equipment access

Use of Augmented

Reality and Virtual

Reality solutions

End-user adoption & Effective communication

Communication collaterals and creative assets to enable adoption of new ways of working and driving new initiatives/processes/systems

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We bring in the right mix of learning and creative experience, domain expertise, and digital capabilities to help you realize your goals

Ready-to-operate, scalable, flexible and multi-shored operating models, leveraging teams with diverse skillsets

Robust portfolio ofproprietary AI-based digital solutions, to automate and simplify the development process, and use of latest tools and technologies like Adobe Suite, Storyline, Captivate, etc.

20+ years of Learning and creative experience coupled with domain knowledge, experience transforming learning design for 60+ global clients

User experience-focused learning design to create effective, high-quality solutions with continuous improvement measures, creating more than 150M business impact

65 International Awards Recognizing Excellence in Learning and Creative Design & Development since 2007

Generated $32 MM of business impact for a global manufacturer, by transforming their L&D

and moving them to a learner-centric digitized learning

environment

Improvement in learner efficiency by

25% and cost reduction by 30% for a global financial major through effective knowledge management and digitized

learning

A pharmaceutical firm chose us to drive their L&D

transformation and digitize 40% of the traditional modes

to new-age modes like eLearning, gamification,

simulator, etc.

35% improvement in

learning effectiveness and

$2 MM of business impact

driven for a healthcare manufacturing company

by adopting high-end learning and creative solutions

Generating business impact through the gamut of our learning and creative services

We helped a spectrum of companies in their transformation journeys

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We have done this before. Please click here to view a brief portfolio.

Thank you

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About Genpact

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. Transformation happens here.

For additional information please contact: lets.chat@genpact.com