Henry J Summers Email : henri_s@tiscali.co.uk

Mobile : 07733 328409 16 Chetwynd Drive Southampton Hants SO16 3HZ

I have 30 years of professional experience in Global Insurance, broking a large portfolio of high profile property and liability claims which calls for excellent client relationship skills. I am person that gets the job done with a clear thinking and common sense approach to problems. I think creatively to resolve difficult

situations having a natural flair for achieving and exceeding targets and goals. Getting the job Done

Exceptional organisational and administrative skil ls

Known for getting difficult problems resolved

Using initiative and self motivation to achieve the best outcome from the task in hand.

An attention to detail with an analytical mind and forensic eye for detail resulting in being able to get

to the crux of the problem quickly where time is of the essence Business Experience Managed major CAT losses in USA including WTC 9/11, Seattle Earthquake and Sears Tower Chicago

Managed large portfolio of Canadian and USA cover holders

Handled claims in all major classes of business

Drafting of claims handling procedures and settlement authorities with industry partners

Relationship Builder An ability to manage challenging clients expectations whilst maintaining ongoing profitable

relationships A believer in the power of relationships and the benefits they bring

An understanding of the importance of business relationships with underwriters so as to get the job

done. Management of relationships with adjusters, TPA’s and third party experts

Classes of Business Handled Property Binders

Comprehensive General Liability

Product Recall

Product Liability

Contingency

Film and Entertainment

Motor Liability ( fatal and catastrophic RTA losses )

Liquor Liability

Career Highlights Recovered CAD800,000.00 monies owing going back 15 years for key client

Negotiating multi mill ion CAD$ casualty / l iability claims

A unique problem solver

Lead broker on WTC 9/11 losses, Seattle Earthquake and Sears Tower loss in Chicago

Handled high profile fi lm losses involving top Hollywood stars

Management of multi mill ion RTA losses

Skill Set

LIRMA, LINEAGE, ECF, XCHANGING Procedures

Career History

Account Executive Parkers LLP Independent Insurance Broking practice February 2016 to present

Account management

New business development

Complex claim management

UK commercial business targeting HNW market as well as prestige clients

Cold call ing

Generated £90,000.00 GWP within first 11 months from nothing

Aiming to double GWP during year 2 and grow book substantially

Account Management

Self motivated and driven

Complete cross section of clients from a range of industries

April 2015 – February 2016

Since leaving Endeavour, and whilst looking at new opportunities within insurance I have

Negotiated an alternative market for a Heritage Railway scheme

Utilised existing skillset to do freelance work on behalf of high profile / high net worth clients acting as a

personal manager / trouble shooter and providing administrative support

Identified key transferrable skills and identified new industry sectors as potential employment

opportunities

Researched the buy to let property market as a potential investment opportunity

Researched the leisure, business sector for investment opportuniti es

Researched property renovation, property project management opportunities having undertaken own

project at primary residence

Looked at possible opportunities working as a business introducer and lead generator util ising sales skills

Claims Handler Endeavour Insurance Services Lloyds Insurance broker January 2008 – March 2015

Claims broker technician responsible for the marketing and negotiation of complex, large Canadian and

North American property and liability losses from first advice to settlement marketing to both the Lloyd’s and Company markets

Management of complex l iability programs, loss ratios, loss runs

Management of binding authorities

Bordereau production

Company and Lloyds market broking

Assistant Vice President MARSH Global Markets Lloyds Insurance Broker 1999 -2007 Claims broker responsible for the marketing and negotiation of complex, large North American property

losses from first advice to settlement marketing to both the Lloyd’s and Company markets

Account management and supervision of technicians to ensure high levels of service to both clients and

insurers Marketing to both internal and external clients

Policy wordings response and interpretation

Sales and Marketing Manager Intra Travel London Travel Agency / Tour Operator to Baltic States and Central Europe

1997 – 1998 Development of specialist ad hoc group travel including conference business

Production of fl ight only brochure, direct marketing & late availability campaigns

Penetrating the UK agency network and travel consortia all iances

Generation of new business (independent agents)

Business travel development and tailor made itineraries to the CIS and Baltics

Tailor made business and leisure itineraries, road shows and travel exhibitions

Air Baltic , ( Chapman Freeborn Airmarketing ) First Scheduled IATA carrier operating schedules services to the Baltic States 1992 – 1997

Developed Sales & Marketing strategies for start up airl ine and generated sales of £1m within 1 year

Strategic all iances with major UK carriers (interline and special pro rate agreements)

Developed business from IT and BT market opportunities and specialised group business with major UK

operators and VFR markets Established channels of distribution within the UK

Major Account Management of corporate and trade accounts

Advising and implementation of UK pricing policy and strategy

New business generation targeted at major UK agency networks

Developed Marine account business with major agencies

Implemented UK Sales & Marketing strategy

NCR Ltd Computer hardware and Software supplier to the Financial Sector

1987 – 1992 Account manager for the Financial Systems Division specialising in the Insurance sector on a global basis

Increased sales from £200k to £1m in 3 years

Sold first UK insurance system to Japanese based UK multinational

Chairman’s award for sales achievement in 1991

Achieved sales quota in 1988, 1989 and 1991

Education

Cambridge College of Arts and Technology Shiplake College

Cothill House

Diploma in Sales and Marketing

Leisure Interests Vintage Aviation

Classic cars

Heritage Railways