Generic Process Modeling

Input(s) Output(s)

METRICS: Process Metrics: Cycle Time; Variability (Quality)

Result Metrics: Cost; Cash; Revenue; Capital

RACI: Who’s who in the Zoo and what do they do:

Accountable, Responsible, Consult, Inform

Process Characteristics

• e.g. “lag”/store

• e.g. Build, assemble, draft

• e.g. Overnight, high-yield

• what does this step “do”

Transformation Occurs or State Change

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