GENERAL SUBSCRIBER SERVICES PRICE LIST · 2020. 3. 15. · This Price List c ontains regulations...

GENERAL SUBSCRIBER SERVICES PRICE LIST

Ardmore Telephone Company Title Page Original Sheet 1


This Price List contains regulations and rates applicable for the furnishing of Basic Local Exchange Service, Long Distance Message Telecommunications, and for other general customer services, associated with the above services offered by Ardmore Telephone Company hereinafter referred to as the Company. This Price List is on available at the Ardmore Telephone Company website at www.ardmore.net and at the Company’s office at 30190 Ardmore Avenue, Ardmore, AL 35739.

Issue date: August 1, 2015 Effective date: August 14, 2015


Ardmore Telephone Company Contents Original Sheet 1

Section

INDEX

TABLE OF CONTENTS

SECTION 1 RATE SUMMARY

SECTION 2 BASIC LOCAL EXCHANGE SERVICE SECTION 3 RESERVED FOR FUTURE USE SECTION 4 RESERVED FOR FUTURE USE

SECTION 5 RESERVED FOR FUTURE USE SECTION 6 SERVICE CONNECTION CHARGES SECTION 7 MISCELLANEOUS SERVICE ARRANGEMENTS

SECTION 8 COIN TELEPHONE SERVICE

SECTION 9 MOBILE TELEPHONE AND PAGING SERVICES SECTION 10 PRIVATE LINE SERVICE SECTION 11 FOREIGN EXCHANGE SERVICE SECTION 12 CHARGES APPLICABLE UNDER SPECIAL CONDITIONS SECTION 13 INTERCONNECTION WITH COMMUNICATIONS EQUIPMENT

AND SYSTEMS PROVIDED BY THE CUSTOMER SECTION 14 EMERGENCY SERVICE SECTION 15 CENTREX SECTION 25 GENERAL RULES AND REGULATIONS SECTION 26 DEFINITIONS


GENERAL SUBSCRIBER SERVICES PRICE LIST Ardmore Telephone Company Contents

Original Sheet 2

TABLE OF CONTENTS (Cont.)

SECTION 27 DIRECTORY LISTINGS Issue date: August 1, 2015 Effective date: August 14, 2015

GENERAL SUBSCRIBER SERVICES PRICE LIST Ardmore Telephone Company

Index Original Sheet 1

Abusive Language

Index A-

Section Sheet No.

25 2 Access Line Work Charge Access to customer's Premises Additional Listings Charge Advance Payments Application for Service Application of Rates for

Exchange Service Attachments (Pole Attachment Rental) Basic Local Exchange Service Business Listings Business Rate Application Call Forwarding Call Waiting Central Office Work Charge Centrex Change Charge Change of Name Charges under Special Conditions Class-ONE TOUCH Coin Telephone Service Concession Rates Construction_ Charges Customer Provided Coin Operated

Telephones Customer Provided Equipment (CPE) Custom Calling

-D- Damage to subscriber's Premises Denial of Service Demarcation Point Deposits Directory Listings Disconnection of Service for Cause

-E-

6 2 25 20 27 4 25 9 25 6 25 6 12 3 2 1 27 1 25 6 7 2 7 2 6 9

15 1 6 9 25 10 12 1 7 20 .8 1 2 12

12 3 8 3 13 1 7 1 25 20 25 13 13 7 25 14 27 1 25 2

Issue date:

August 1, 2015 Effective date: August 14, 2015


Ardmore Telephone Company Index Original Sheet 2

Foreign Exchange Service

Index Cont.

-F-

-G-

Section Sheet No.

11 1

General Rules and Regulations Indemnifying Agreement Indented Listings Interconnection LATA Leased circuits Calling Areas Local Service Rates Long Distance Message Maintenance and Repairs Maintenance Service Charge Minimum Revenue Guarantee Miscellaneous Listings Residence Listings Restoration Charge Returned Checks Rules and Regulations

-I- -L- -M-

-s-

25 1 25 21 27 1 13 1

26 7 10 1 2 3 2 6 3 1

13 14 6 6 12 1 27 4 27 1 6 9 6 9 25 1

Seasonal and Vacation Service Semi-Public Coin Telephone service Service connection charges Special Types of Construction Suspension of Service Suspension of Service for Non-Payment

-T- Tax, Local Telephone Directories Telephone Numbers Temporary Service Termination of Service Tie Line Toll Restriction

7 20 8 1 6 1 12 1 25 4 25 15

25 15 25 21 25 10 12 3 25 4 26 12 7 6

Issue date:



Ardmore Telephone Company Index Original Sheet 3

Touch Tone Dialing Transmitting Messages Unlawful Use of Service

Index Cont.

-u-

. Section

7 25

25

Sheet No.

1 17

2 Use of Subscriber's Services 25 2 -w-



Ardmore Telephone Company

Original Sheet 1

Sl. RATE SUMMARY This schedule provides the summary of rates and charges and makes reference to the Price List section where more detailed information may be found.

Service Section Monthly Charge

Payphone Access Line Service

Basic Rate-Ardmore AL-Limestone 8 50.55 Basic Rate-Ardmore AL-Madison 8 53.71 Basic Rate-TN-All Exchanges 8 32.30 Operator Screening & Direct Dialing (Limestone/Madison)

8 2.00

Billed Number Screening 8 SCB RateCoin Supervision Additive 8 2.21 Originating Line Screening (AL-Limestone & Madison)

8 SCB Rate

Originating Line Screening-TN-All Exchanges 8 7.95 Service Connection Charges – Alabama Customers Service Order Charge Primary‐Residence 6 10.00 Primary‐Business 6 15.00 Secondary‐Residence 6 10.00 Secondary‐Business 6 15.00Central Office Work Charge – Residence 6 15.00Central Office Work Charge – Business 6 20.00Access Line Work Charge‐Residence 6 15.00Access Line Work Charge‐Business 6 20.00Premise Visit, Per Hour – Residence 6 40.00Premise Visit, Per Hour – Business 6 40.00Returned Check Charge – Residence and Business 6 20.00Installation Charge 6 See Specific offering in

this Price ListRestoration and Suspension of Service – Residence 6 25.00Restoration and Suspension of Service – Business 6 35.00 Termination Charge 6 See Specific offering in

this Price ListNumber Change Charge – Residence 6 25.00Number Change Charge – Business 6 35.00 If premises visit is required per hour 6 40.00Maintenance Service Charge 6 25.00

Issue date: August 1, 2015 Effective date: A u g u s t I4, 2015


Original Sheet 2

Sl. RATE SUMMARY (Cont’d)

Service Connection Charges – Tennessee Customers Service Order Charge Primary‐Residence and Business 6 3.00 Secondary‐Residence and Business 6 3.00Central Office Work Charge – Residence and Business 6 5.00Access Line Work Charge‐Residence 6 5.00Access Line Work Charge‐Business 6 7.50Premise Visit, Per Hour – Residence 6 40.00Premise Visit, Per Hour – Business 6 40.00Returned Check Charge – Residence and Business 6 10.00Installation Charge 6 See Specific offering in

this Price ListRestoration and Suspension of Service 6 12.50Termination Charge 6 See Specific offering in

this Price ListNumber Change Charge – Residence 6 25.00Number Change Charge – Business 6 35.00 If premises visit is required per hour 6 40.00Maintenance Service Charge 6 25.00 Custom Calling Services Call Forwarding-Residence 7 1.00 Call Forwarding-Business 7 1.50 Call Waiting-Residence 7 1.00 Call Waiting-Business 7 1.50 Three Way Calling-Residence 7 1.00 Three Way Calling-Business 7 1.50 Speed Dialing (8-Code)·Residence 7 1.00 Speed Dialing (8-Code)-Business 7 1.50 Speed Dialing (30-Code)-Residence 7 1.50 Speed Dialing (30-Code)-Business 7 2.00 Package (8-Code)-Residence 7 3.00 Package (8-Code)-Business 7 4.00 Package (30-Code)·Residence 7 4.00 Package (30-Code)-Business 7 5.00 Cancel Call Waiting-Residence 7 1.00 Cancel Call Waiting-Business 7 2.00 Warm Line-Residence 7 1.50 Warm Line-Business 7 2.50

Issue date: August 1, 2015 Effective date: A u g u s t 1 4, 2015


Original Sheet 3

Sl. RATE SUMMARY (Cont’d)

Service Section Monthly Charge

Teen Line/Split Line- Residence 7 3.75Teen Line/Split Line - Business 7 6.75

Directory Listing Private Listing 27 1.OOAdditional Listing 27 .35

ALABAMA ACCESS LINE RATES

Individual Line - Business Ardmore-Limestone

2

40.69

Ardmore-Madison 2 44.04Elkmont 2 40.69New Market 2 44.04

Individual Line Residence

Ardmore-Limestone 2 15.73Ardmore-Madison 2 16.30Elkmont 2 15.73 New Market 2 16.30

TENNESSEE ACCESS LINE RATES

Individual Line - Business 2 11.50

Individual Line – Residence

2 9.61

Paging Digital 9

10.00

Tone and Voice 9 14.00

PBX Trunk-Business Ardmore-Limestone 2 46.69Ardmore-Madison 2 52.04Elkmont 2 46.69New Market 2 52.04

Issue Date: August 1, 2015 Effective Date: August 14, 2015

GENERAL SUBSCRIBER SERVICES PRICE LIST Ardmore Telephone Company Section 2

Original Contents Sheet 1 S2.1 S2.2 S2.3 S2.4 S2.5 S2.6 S2.7 S2.8 S2.9 S2.10 S2.11 S2.12 S2.13 S2.14

S2. BASIC LOCAL EXCHANGE SERVICE CONTENTS

General ................·· ....;..........

Basic Local Service Rate Groups ...... Regrouping ............................. Alphabetical Listing of Exchanges .......

Local Calling Areas ..................

Authorization ......................... Basic Local Exchange Rates .............

Exchange Regrading ..................... .

Extended Area Service ..................

Concession Service .................... Local Directory Assistance Service ...... Dual Party Relay Service ............... Area Calling Service ..................

Sheet No.

1

1

2

3

3

3

4

5

6

6

7

7

8

S2.15 Lifeline Assistance Program 14

Issue date:



Original Sheet 1

S2. BASIC LOCAL EXCHANGE SERVICE S2.1 GENERAL

A. Basic local telephone service is provided by

means of station, wire, switching and other facilities 1 and plant and equipment to enable the establishment of telephone communications between stations in the same or different exchanges at monthly rates applies under a group rate system. The facilities used to provide such basic local telephone service are also used in the furnishing of toll telephone services at rates applicable for such services.

B. The basic rate area, exchange service area and

zone rate areas for each exchange are on maps located in Section 26 of this Price List.

c. Rates for Basic Local Exchange Service are related to the total access lines in service in that exchange plus total access lines in service in other exchanges within the local calling area of that exchange. The total of such access lines establishes the applicable rate group.

D. The rates for service not specifically shown

in this section are presented in other sections of this Price List.

S2.2 BASIC LOCAL SERVICE RATE GROUPS

A. Local service rate groups are established as

follows:

Rate Group Number Total Access Lines in Local Calling Area

Rate Group I 0 - 1000 Rate Group II 1001 - 2500

Issue date:

August 1, 2015

Effective date: August 14, 2015

Rate Group III 2501 - 5000 Rate Group IVv 5001 - 7500


Original Sheet 2

S2. BASIC LOCAL EXCHANGE SERVICE S2.2 BASIC LOCAL SERVICE RATE GROUPS Cont.

Total Access Lines in Rate Group Number Local Calling Area

Rate Group 7501 - 10000 Rate Group VI 10001 - 20000 Rate Group VII over 20,000

S2.3 REGROUPING

A. The total access lines in the local calling

area of each exchange shall be verified annually using the Company's official report of the telephones in service on June 30 of each year. This date shall be considered the annual study period.

B. Whenever the total access lines in the local

calling area increases or decreases to the extent that such exchange would fall into a different rate group from its existing rate group, a revised Price List sheet shall be filed for authorization to reclassify the exchange to the appropriate rate group.

C. When extended area service enlarges the local

calling area of any exchange so that the total access lines in the extended area exceed the upper limits of the present rate group, the exchange will be reclassified to the appropriate rate group.

Issue date: August 1, 2015



Section 2 Original Sheet 3

S2. BASIC LOCAL EXCHANGE SERVICE

S2. 4 ALPHABETICAL LISTING OF EXCHANGES

ALABAMA Ardmore-Limestone II Ardmore-Madison I Elkmont I New Market II TENNESSEE Minor Hill

S2.5 LOCAL CALLING AREAS

ALABAMA

Group Number Exchange

I Ardmore- Madison

Elkmont

II Ardmore- Limestone

New Market

TENNESSEE Minor Hill

Exchanges in Local Calling Area

Ardmore-Limestone, Huntsville, Ardmore, TN, Elkton, TN., Blanche, TN., Hazel Green

Ardmore-Limestone, Athens

Ardmore-Madison, Elkmont, Athens, Ardmore, TN., Elkton, TN., Blanche, TN

Huntsville, Hazel Green

S2.6 RESERVED FOR FUTURE USE


Minor Hill, TN Pulaski, TN Elkton, TN, Lynnville,TN



Section 2

Original Sheet 4


S2.7 . BASIC LOCAL EXCHANGE RATES

ALABAMA Business· Inside the Base Rate Area

Exchange Name.

1 Pty

Key Line

Multi LineTrunk

Ardmore· 40.69 40.69 46.69 Limestone

Ardmore· Madison

44.04 44.04

Elkmont 40.69 40.69 46.69

New Market

44.04 44.04

Residence Inside the Base Area

Ardmore-

15.73 Limestone

Ardmore-

16.30 Madison

Elmont 15.73

New

16.30 Market

TENNESSEE Business· Inside the Base Rate Area

Exchange Name.

1 Pty

Key Line

Multi LineTrunk

Ardmore, McBurg, Minor Hill 11.50 11.50 17.83

Residence Inside the Base Area

Ardmore, McBurg, Minor Hill 9.61



Ardmore Telephone Company Section 2 Original Sheet 5



S2.9. RESERVED FOR FUTURE USE



Original Sheet 6

S2. BASIC LOCAL EXCHANGE SERVICE S2.10 RESERVED FOR FUTURE USE

S2.11 CONCESSION SERVICE

A. General The classes of subscribers specified below are allowed the concessions indicated from the regular rates for individual line service.

Employees' Telephone Service is offered to all permanent employees at their residence when such service is prov1ded by this Company. See Basic Local Exchange Rates S2.7.

A. Conditions

1. Employees' Telephone Service at their residence

is available to all full time employees of the Company after the probationary period. This service is not available when the employee resides in a boarding and/or rooming house.

2. One primary listing may be provided in the name

of the employee (except that the listing of a married woman may be in her or her husband's name).

3. Concessions are not allowed to any classes of

subscribers from the regular rates for toll messages, semi-public telephone service,




S2. BASIC LOCAL EXCHANGE SERVICE S2. 11 Concession Service (Continued)

B. Conditions (Continued)

joint user service or construction charges. Also, concessions are not allowed to any classes of subscribers except employees from the regular rates for additional directory listings, miscellaneous equipment, touch-tone calling service or other facilities including any associated extension line mileage or from service connection.

4. Permanent Telephone Employees are allowed any

of the available custom Calling features or CLASS features at no cost to the employees.

5. A concession of 25 percent from the regular

business rate is allowed for corporations, associations and institutions or any branch thereof dependent upon voluntary contributions for their support, when such organizations, associations and institutions are exclusively engaged in charitable work as defined below, and when the telephone equipment is located in the administrative offices, institutional buildings or any other of the branches thereof.

a. A corporation, association, or institution or branch thereof engaged in charitable work shall be deemed to be exclusively engaged therein when a majority of its serv1ces are provided free of charge and when all compensation received for its services is wholly used in the execution of such work and does not result in any

profits to the organization or any member thereof.





B. Conditions (Continued)

b. Of the corporations, associations and

institutions thus engaged, those only are entitled to the concession whose principal "charitable work" is the furnishing of direct aid to the physical and comfort of human beings in the form of money, services or necessary commodities. Those corporations, associations and institutions whose principle work is the elevation or enlightenment of minds or morals, or the reformation, punishment or correction of acts, habits or mental conditions, or the enforcement of law, or the protection of rights, are not to be classes as charitable institutions.

6. Churches

A concession from the regular business rates is allowed to churches, provided the telephone is located in the church or church study and listed under the name of the church.

c. Rates

1. The charges for Employees' Telephone

Service is 50% of the residence rate for exchange services and zone charges if applicable, computed to the next cent per line.

2. Service may be furnished by the Company at its

expense in the residence of employees, when in its judgment, the interests of the Company in rendering continuous service to the public will be advanced, and shall be limited to employees who are frequently contacted at





c. Rates (Continued)

their residence outside of regular office hours, concerning affairs relating to the business of the Company. The rate for these employees is 100% concession.

3. Regular service charges applicable with the installation of Employees' Telephone serviceis hereby waived.

4. No concessions will be made to employees for message toll telephone service.

5. Charitable Institutions, Churches - 25% from Regular Business Rate

S2.12 LOCAL DIRECTORY ASSISTANCE SERVICE

See concurrence in section 3 S2.13 Dual Party Relay service

The company has agreed to absorb the charges for Dual Party Relay Service.

S2.14 Area Calling Service (ACS)

Subscriber Line Access Service Applicable to Ardmore, Elkmont, and New Market Exchanges

1. ACS extends the local calling area for all

applicable exchanges to a 40 mile radius. For areas outside the established local calling area, including Extended Area Service (EAS), ACS provides seven digit usage sensitive local calling from a subscriber's home wire center to other





S2. 14 Area calling Service (ACS) (Continued)

participating company wire centers within a 40 mile radius, in the Huntsville, AL LATA, based on airline mileage. Usage sensitive charges for all usage of this service will be determined by the per minute rate for the proper rate band, in D.3. following, as determined by originating wire center to the terminating wire center airline miles.

2. In addition to the local calling

described in D.l. preceding, if any terminating wire center in the terminating exchange is located within 40 airline miles of any wire center of the originating exchange, local calling will be provided from the originating exchange to the entire terminating exchange. Usage charges for this additional service will be determined by the proper rate band in D.3. following. If any wire center in the Company service area is within 40 miles of a terminating wire center, Area Calling Service will be provided from all Alabama wire centers to the entire terminating exchange.

3. The following usage rates are

applicable for all local calls using this service and are based on airline mileage between wire centers. Airline mileage is determined by wire center coordinates as specified in the National Exchange Carrier Association F.C.C. Tariff No. 4.



Original Sheet 11

S2. BASIC LOCAL EXCHANGE SERVICE S2.14 Area Calling Service (ACS) Cont'd.

a. Day

These rates are applicable from 8:00 AM to 5:00 PM Monday through Friday.

Mileage Band Initial Each Add'l Minute Minute B. ( 1-10 miles) $0.0800 $0.0800 C. (11-16 miles) $0.0800 $0.0800 D. (17-22 miles) $0.0800 $0.0800 E. (23-30 miles) $0.0800 $0.0800 F. (31-40 miles) $0.0800 $0.0800 G. (over 40 miles) $0.0800 $0.0800

b. Evening

These rates are applicable after 5:00 PM to 11:00 PM Monday through Friday and after 5:00 PM to 11:00 PM Sunday

Mileage Band Initial Each Add'l Minute Minute

B. (1-10 miles) $0.0800 $0.0800 c. (11-16 miles) $0.0800 $0.0800 D. (17-22 miles) $0.0800 $0.0800 E. (23-30 miles) $0.0800 $0.0800 F. (31-40 miles) $0.0800 $0.0800 G. (over 40 miles) $0.0800 $0.0800

c. Night/Weekend

These rates are applicable after 11:00 PM to 8:00 AM Sunday through Friday, all day Saturday and Sunday after 8:00 AM to 5:00 PM.


GENERAL SUBSCRIBER SERVICES PRICE LIST Ardmore Telephone Company Section 2 Original Sheet 12


S2.14 Area Calling Service

(ACS) Night/Weekend Cont'd Mileage Band Initial Each Add'l

Minute Minute

B. (1-10 miles) $0.0800 $0.0800 C. (11-16 miles) $0.0800 $0.0800 D. (17-22 miles) $0.0800 $0.0800 E. (23-30 miles) $0.0800 $0.0800 F. (31-40 miles) $0.0800 $0.0800 G. (over 40 miles) $0.0800 $0.0800

d. Volume Discount

An additional 10% discount will be applied to all monthly Area Calling Service bills of $25 and above.

4. Usage is charged on a per message basis with the

per message recorded usage rounded up to the next full minute. When messages span more than one rate period, total charges for the minute in each rate period are summarized and the results for each period are totaled to obtain the total message charge.

5. This service is not available to Company-owned

or Customer-owned public telephone subscribers.

6. Rates for this calling service are not applicable to 1+, 0+, calling card and/or operator assisted calls. (Appropriate toll charges will be applied to these calls.)

7. Per message detail is not provided with Area

Calling Service, but will be provided optionally, at the customer’s request at rates in 8.And 9. following.



Original Sheet 13

S2. BASIC LOCAL EXCHANGE SERVICE S2. 14 Area Calling Service (ACS)

8. Message Detail:

Monthly (Recurring)

(Continued)

$1.75

9. Prior Month Billing Detail: Per request- 1 Month (Non-recurring) $7.50 Additional months on same Request per $5.00 month



Original Sheet 14

S2.15 Lifeline Assistance Program

The Company, as part of its obligations as an Eligible Telecommunications Carrier, offers a low‐income assistance program. This program, Lifeline Assistance, is offered under the terms and conditions provided below: 1. General

Lifeline Assistance is a non‐transferable retail service offering for which qualifying low‐income subscribers pay reduced charges, as provided for below. Lifeline Assistance enables eligible subscribers to pay reduced charges for voice telephony service that includes the following services: voice‐grade access to the public switched network or its functional equivalent; local usage; access to emergency services; and toll limitation.

2. Regulations

Subscribers are eligible for Lifeline Assistance if:

a) The subscriber’s household income is at or below 135 percent of the Federal

Poverty Guidelines, or

b) The subscriber, or one or more of the subscriber’s dependents or the subscriber’s household, receives benefits from at least one of the following qualifying programs:

Medicaid; Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps; Supplemental Security Income (SSI); Federal Public Housing Assistance; Low‐Income Home Energy Assistance Program (LIHEAP); National School Lunch Program’s free lunch program; Temporary Assistance for Needy Families (TANF);

c) Other eligibility requirements may be established by the Commission.

d) Each subscriber to Lifeline Assistance must certify in writing to the Company,

under penalty of perjury, that s/he receives benefits under a program outlined above, and must, on that same document, agree to notify the Company if s/he ceases to participate in the program(s). The certification form shall conform to the requirements described herein, and shall be made available upon request to any subscriber. The Company shall retain all such subscriber certifications in order to furnish proof of subscriber eligibility as may be required from time to time by Universal Service administrators.



Ardmore Telephone Company Section 2

Original Sheet 15

S2.15 Lifeline Assistance Program

2. Regulations (Cont’d)

e) A subscriber may elect at the time of subscription to Lifeline Assistance to receive toll limitation as part of Lifeline Assistance. “Toll limitation” is a service that allows a subscriber to elect not to allow the completion of outgoing toll calls from the subscriber’s residence.

f) Lifeline Assistance will not be disconnected for non‐payment of toll charges,

unless the Company first demonstrates to the Commission that the Company would incur substantial costs ,that the Company offers toll limitation without charge, and that telephone subscribership among low‐income subscribers in the Company’s service area is greater than or equal to the national subscribership rate for low‐income consumers. For purposes of this paragraph, a “low‐income consumer” is one with an income below the poverty level for a family of four residing in Alabama or Tennessee. The Company shall follow all applicable notice provisions as established, from time to time, by the Commission, as part of the waiver process, and to implement a waiver, if granted. The Company may reapply for the waiver as necessary.

g) The Company may not collect a service deposit in order to initiate Lifeline

Assistance if the qualifying low‐income subscriber voluntarily elects toll blocking from the Company, where available or if the qualifying low‐income subscriber elects a calling plan that does not distinguish between toll and non‐toll calls in its pricing. If toll blocking is unavailable, then the Company may charge a service deposit.

h) The Lifeline credit available to an eligible customer is equal to the total of

federal support as established by the Federal Communications Commission. The amount of credit will not exceed the charge for local service, which includes the access line, the Subscriber Line Charge and local usage.

i) The Company shall apply the baseline payments received by the administrator

of the federal Lifeline Assistance program to waive the qualifying customer’s federal Subscriber Line Charge. The Company shall apply any additional federal support amount to the qualifying customer’s basic local exchange service rate.

j) To be eligible for Lifeline Assistance, qualifying customers must subscribe to a

flat‐rate basic local exchange service offering that is made available in the Company’s service area.

k) Partial payments that are received from Lifeline customers shall first be applied

to local service charges and then to any outstanding toll charges.



Original Sheet 16


S2.16 E-PHONE SERVICE

A. Description

"E-Phone" service, provides customers with limited access Basic Local Exchange telephone service for emergency 911 calling, and other limited telephone calling access. The E-Phone service- will allow the following:

1) 911 Dialing - unlimited 2) Limited Basic Local Exchange- 5 local and extended local calls per month 3) Unlimited incoming calls -local and long distance per month 4) Unlimited originating 800 calls per month 5) Originating 0, 0+, and 1 + dialing -unlimited 6) 411 Service - unlimited

B. Regulations

1) The service only applies to Residential Services 2) The service may only be obtained when ordered in conjunction with any company-

provided internet and video bundled product offering. It is not a stand-alone service. Terms and conditions for Ardmore’s internet and video offerings are provided under separate customer agreement.

3) Custom calling features, i.e., caller ID, conference calling are prohibited. 4) Free Directory Listings are not provided, and are only provided upon request at an

additional charge.

C. Rates and Charges

1) 911 Access Line

2) Local and extended local calls > 5 call allowance 3) White Page Directory Listing (non-published or

unlisted)

AL-$1.75 per month TN-$1.16 per month $.50 per call $1.00 per month

In addition, other customary fees, including, Federal Subscriber Line Charge, Universal Service Fee, 911 PSAP fee, and taxes apply.



Ardmore Telephone Company Section 3 Original Contents Sheet 1

S3. Reserved for Future Use


GENERAL SUBSCRIBER SERVICES PRICE LIST Ardmore Telephone Company Section 4 Original Sheet 1

S.4 Reserved For Future Use


General Subscriber Services Price List Ardmore Telephone Company Section 5 Original Contents Sheet 1

S.5 Reserved for future use


GENERAL SUBSCRIBER SERVICE PRICE LIST

Section 6 Ardmore Telephone Company Original Contents Sheet 1

S6. SERVICE CONNECTION CHARGES

CONTENTS S6.1 S6.2

General ................................... 1 Definitions. ................. 2

A. Service Order Work Charge. 2 B. Central Office Work Charge. 2 c. Access Line Work Charge. 2 D. Premise Visit ......... 2 E. Returned Check Charge . 3 F. Installation Charge.... 3 G. Restoration and Suspension Charge. 3 H. Termination Charge … 3 I. Number Change Charge .... 3

S6.3 Application of Service Charges. 4 A. General .... 4 B. Application. 6

S6.4 Rates 10


GENERAL SUBSCRIBER SERVICE PRICE LIST

Section 6 Original Sheet 1Ardmore Telephone Company

S6. SERVICE CONNECTION CHARGES S6.1 GENERAL

A. Service charges are the nonrecurring charge or

charges applied to the services ordered or connected into service at the customer's request. These include charges for initial commencement of service, charges, restoration, and rearranging of service or fac1lities.

B. Service charges may be paid under one of the

following plans, at the option of the subscriber.

1. Plan 1 - Payment in full at the time service is requested.

2. Plan 2 - Payment in full, on first month's

billing.

c. In all cases where special or unusual construction or installation is required, such charges are in addition to the prescribed service charges.



Section 6 Ardmore Telephone Company Original Sheet 2

S6. SERVICE CONNECTION CHARGES S6.2 Definitions

A. Service Order Work Charge: The charge that

applies for work performed by the Company in connection with the receiving, recording and processing of customer requests for service.

1. Primary Service Order: The service order

charge associated with the establishment of service.

2. Secondary Service Order: The service order

charge associated with subsequent requests concerning telephone service,

B. Central Office Work Charge: The charge applied

to work associated with testing and connection functions required within the central office.

C. Access Line Work Charge: The charge applied to

work associated with making and changing connections on the circuit between the serving central office up to and including the protector on the customer's premises.

D. Premises Visit: The charge based on labor time

and miscellaneous materials required to extend the network interface beyond the point of minimum penetration. This charge is only applicable when the installation is performed at the request of the customer and where the telephone company visits the customer's premises only for the purpose of the network installation.




S6. SERVICE CONNECTION CHARGES S6.2 Definitions (Cont'd)

E. Returned Check Charge: The charge applied to each insufficient funds check returned.

F. Installation Charge: The charge applied to the provision of certain items of equipment or facilities and is in addition to applicable service charges. These charges are identified and presented throughout this Price List as a part of the offering.

G. Restoration and Suspension Charge: The charge applied for restoration of serv1ce after suspension for nonpayment or to the suspension of service temporarily at the request of the customer.

H. Termination Charge: The charge applied when a customer discont1nues an item of service or equipment prior to the expiration for the initial serv1ce period designated for such item.

I. Number Change Charge: The charge applied when a customer requests a change in their telephone number.




S6. SERVICE CONNECTION CHARGES S6.3 APPLICATION OF SERVICE CHARGES

A. General 1. Service charges as used herein and in other

sections of this Price List are applicable to the ordering, connecting, moving, changing, rearranging and furnishing of telephone service and other telephone facilities and service. The charges apply as follows except as provided hereinafter in other sections of this Price List.

2. Service order charges are applicable to the following services:

a. All Classes of Basic Local Exchange Service b. Coin Telephone service c. Telephone Answering Service d. Mobile Telephone Service e. Private Branch Exchange Service f. Key and Push Button Service g. Wide Area Telecommunications Service h. Directory Listings i. Miscellaneous Service Arrangement and

Auxiliary Equipment 3. Where the service desired necessitates the

use of more than one item of service subject to the service charge, the total charge is the sum of the separate service charges for each item of service furnished except as hereinafter provided.




S6, SERVICE CONNECTION CHARGES S6. 3 APPLICATION OF SERVICE CHARGES (Cont'd.)

A. General

4. When service is re-established at a location

which has been destroyed or made untenable by fire, wind or flood, service charges for connection, move or change do not apply when service is re-established within a reasonable time. If the subscriber desires service at a new location for a temporary period, service charges for connection will apply for the establishment of service at a temporary location but no service charge will apply when service is reestablished at the former location.

5. Service charges may be paid at the time of

application of service or as otherwise provided herein.

6. Where service is established at a concession

rate, except employees' concessions, no concession is allowed from the regular service charges.

7. Service charges apply to changing or adding

touchtone service, custom calling features, number changes or any other miscellaneous service as specified in this Price List.

Issued date: August 1, 2015 Effective date: August 14, 2015



S6. SERVICE CONNECTION CHARGES S6. 3 APPLICATION OF SERVICE CHARGES (Cont'd.)

B. Application 1. Primary Service Order - Applies per customer

request for establishment of service, for work performed by the Company for the same account. Where more than one account is located at the same premises, work in each individual account will be considered separately.

2. Secondary Service Order -Applies per customer request for changes in existing service. The charge is specified when applicable to a particular service. This charge is applied to changes in miscellaneous directory l stings, number changes, custom calling features and touchtone service.

3. Central Office Work Charge - Applies for work in the central office necessary to effect customer requested changes in service.

4. Access Line Work Charge - Applies to the connection of local exchange lines, local private lines, outside extension lines and any other services requiring a drop wire.

5. Premises Visit - Applies to the installation or move in location of the network interface device beyond a minimum point of penetration. Applied only when work is requested by customer.

6. Restoration and Suspension Charge - This charge is made up of a primary service order charge and central Office Work Charge.




S6, SERVICE CONNECTION CHARGES S6. 3 APPLICATION OF SERVICE CHARGES (Cont'd.)

B. Application 7. Termination Charge- Applies when a customer

terminates a service which bears a basic termination liability prior to the expiration of the initial service period specific for that service.

8. Number Change Charge - Applies when a

customer requests a change in their telephone number.

9. Maintenance Service Charge - Applies when outage is caused by customer owned equipment. After normal working hours the customer will be required to pay overtime labor costs, plus 35% overhead, plus vehicle costs.



Ardmore Telephone Company Section 6 Second Revised Sheet 10


S6.4 Rates

A. Service Order Charge

Residence Business

I. Primary 10.00 15.00 2. Secondary 10.00 15.00

B. Central Office Work Charge 15.00 20.00

c. Access Line Work Charge 15.00 20.00 (per line)

D. Premise Visit

per hour 40.00 40.00

E. Returned Check Charge 20.00 20.00

F. Installation Charge See specific offering in this Price List.

G. Restoration and Suspension

of service 25.00 35.00

(1) After normal working hours

H. Termination Charge See specific offering in this Price List.

I.

Number Change Charge 25.00 35.00

(!) If premises visit is required per hour

40.00

40.00

J.

Maintenance Service Charge 25.00 25.00

Issue date: : August 1, 2015 Effective date: August 14, 2015.

S6.4.1 Alabama




S6.4 Rates

Residence Business A. Service Order Charge

I. Primary 3.00

3.00

2. Secondary 3.00 3.00

B.

Central Office Work Charge 5.00 5.00

c.

Access Line Work Charge (per line)

5.00 7.50

D.

Premise Visit per hour

40.00

40.00

E.

Returned Check Charge 10.00 10.00

F. Installation Charge See specific offering in this Price List.

G. Restoration and Suspension of service 12.50 12.50

(1) After normal working hours

H. Termination Charge See specific offering

in this Price List.

I. Number Change Charge 25.00 35.00 (1) If premises visit

is required per hour

40.00

40.00

J. Maintenance Service Charge 25.00 25.00


S6.4.2 Tennessee



S7. MISCELLANEOUS SERVICE ARRANGEMENTS

S7.1

CONTENTS Touchtone Calling Service

Sheet 1

No.

A. General 1 B. Rates 1

S7.2 Custom Calling Services 2 A. Definitions. 2 B. General 3 c. Rates ....... 3

S7.3 Telephone Numbers in Rotary (Trunk Hunting) 5 A. General. 5 B. Rates 5

S7.4 Toll Restriction Service 6 A. General. 6 B. Rates 6

S7.5 Customized Number Service. 8 A. General 8 B. Conditions. 10 c. Rates 12

S7.6 Remote Call Forwarding. 13 A. General 14 B. Rates 14




s. 7 MISCELLANEOUS SERVICE ARRANGEMENTS

CONTENTS (Cont'd) S7.7 Off Premise Station Services

A. General. ... B. Conditions. C. Rates ...

S7.8 Direct Inward Dialing (DID) Service.

A. General. B. Rates ............ .

Sheet No.

14

14 14 15

15 15 15

S7.9 Seasonal and Vacation service. . ......... 16 A. General .... 16 B. Conditions. 16 C. Rates ...... 17

S7.10 Special Billing Number. 18

A. General B. Conditions. c. Rates

18 18 18

S7 .11 Reserved for Future use. ·········· · ····· 19 S7.12 Class services

A. General. B. Rates ...

(ONE-TOUCH).................. 20

30 32

Issue date: August 1, 2015 Effective Date: August 14, 2015




S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.1 TOUCHTONE CALLING SERVICE

A. General

1. Touch Calling Service provides for the

origination of telephone calls through the use of pushbuttons.

2. The service is available in all exchanges to

business and residence subscribers connected to WATS (Wide Area Telephone Service) lines which are interconnected to Bell system Service.

3. Touchtone Calling Service other than WATS

connections requ1res special central office equipment and will be provided only from central offices where facilities are available.

4. The monthly rate is the combination of the

rate for Touchtone service, plus the regular rate applicable to the class of service provided. Upon installation, the appropriate service charges apply.

B. Rates

1. Residence - Individual and party line service - per access line.

2. Business -

Individual and party line service - per access line.

Monthly Nonrecurring Rate Charge





S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.2 CUSTOM CALLING SERVICES

A. Definitions

1. Call Waiting - This feature signals a

subscriber talking on his line that another call has been placed to his line. The subscriber may place either call on hold while talking to the other.

2. Call Forwarding -With this feature all

incoming calls are forwarded to another telephone number. This arrangement may be activated by dialing a code and the telephone number of the service to which calls are to be forwarded and is deactivated by dialing another number. The Call Forwarding customer is responsible for the payment of any applicable message unit charge or direct distance dialed message toll charge for each call between his Call Forwarding telephone and the telephone to which the call is being forwarded. The charge applies to all calls that are answered at the telephone to which the calls are being forwarded, including person-to-person and collect calls even though they may not be accepted at the answering service.

3. Three-Way Calling- This feature enables a

third party to be added to a two-way conversation without operator assistance.

4. Speed Calling - This feature permits up to

eight (8) predesignated telephone numbers to be accessed by dialing a one-digit code. Up to 30 predesignated telephone numbers can be accessed by a two-digit code.




S7, MISCELLANEOUS SERVICE ARRANGEMENTS S7.2 CUSTOM CALLING SERVICES

A. Definitions (Cont'd.)

5. Single line intercom - This feature enables a

subscriber with a private line to ring his extensions, including off-premises extensions, by dialing his telephone number.

B. General

1. custom Calling Services are furnished

subj ect to the availab1lity of special central off1ce facilities,

2. Custom Calling Services are available to

residence and business customers with one party telephone service only.

3. No assurance can be given that transmission

will be fully satisfactory during conference and call forwarding calls.

c. Rates*

1. The following rates and charges are in addition to all other applicable rates and charges for service furn1shed.

Monthly Rate Per c.o. Line Equipped

Business Residencea. Call Forwarding 1.50 1.00

* Custom Calling features are not available on any P.A.B.X. All features except Call Waiting are available to Key systems.


Effect1ve date: August 14, 2015




S7.2 CUSTOM CALLING SERVICES

c. Rates (Cont'd.)

Monthly Rate Per c.o. Line Equipped

Business Residence

b. Three-Way Calling c. Call Waiting

d. Speed

Calling (8 code)

e. Speed Calling (30 code)**

f. Single Line Intercom (SLI)

g. cancel Call Waiting h. Warm Line i. Teen Line/Split Line

1.50 1.50

1.50

2.00

1.00 1.50 2.50 3.75

1.00 1.00

1.00

1.50

2.00 2.50 1.50 6.75

2. Packages

a. Any 4 features except Teen Line (not including 30 code)

b. Any 4 features except Teen Line (including 30 code)

3. Nonrecurring Charges

4.00 3.00

5.00 4.00

8.00 8.00 ** Not offered to residential subscribers

Issue date: August 1, 2015 Effective date: August 14, 2015, 2015



S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.3 TELEPHONE NUMBERS IN ROTARY (Trunk Hunting)

A. General

When the customer requests that specific sequential numbers be reserved for his future use with additional lines, there will be a monthly charge for each line connector so reserved.

B. Rates

1. Rotary Hunting Per Line

Monthly Rate Issue date: August 1, 2015 Effective date: August 14, 2015





S7.4 TOLL RESTRICTION SERVICE

A. General

1. The service is one party with Dial “1” outward toll restriction and collect and third number inward toll restriction. outward toll is allowed for credit card, collect or third number billing through Dial 11011 access.

2. The service is offered in exchanges subject to

the availability of the appropriate equipment.

3. Inward Collect Call and Inward Third Number Charge Restriction may not be available for calls placed from certain geographical locations.

4. Toll Restriction for the blocking capabilities

to 900/976 numbers is provided to customers with no initial recurring or nonrecurring charges. However, any subsequent requests for toll restriction for 900/976 will incur the applicable charges.

B. Rates

1. Originating Toll Restriction

Monthly Rate

1.50

Nonrecurring Charge

8.00

2. Inward Collect Call 3.00 Issue date: August 1, 2015 Effective date: August 14, 2015




S7.4 TOLL RESTRICTION SERVICE

B. Rates (Cont'd).

3. Inward Third Number Charge Restriction

Monthly Rate

Nonrecurring Charge

3.00

4. Restricted Calling Service (Package of all three above)

1.50 3.00





S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.5 CUSTOMIZED NUMBER SERVICE

A. General

1. Customized Number Service provides for the

assignment of a customer requested telephone number (last four digits) other than the next available number from the assignment control list.

2. Customized Number Service is provided to

business or residence customers and is furnished subject to the availability of facilities and requested telephone numbers.

3. This service is offered to customers who

request a unique or specific telephone number.

4. The customized Number Charge shall not

apply to a request by a customer for the reassignment of his previous telephone number, if available, upon reconnection of previously terminated service.

5. The Company will not be responsible for the

manner in which customized numbers are used for marketing purposes by the customer.

6. When a new customer assumes an existing

service which includes Customized Number Service, the customer may keep the customized number at the Price Listed rate with the consent of the former subscriber.





A. General (Cont'd)

7. The Company reserves and retains the right: a. To discontinue, change or reassign

telephone numbers in any exchange area when it is deemed necessary or appropriate in the conduct of its business, or in accordance with the rules and procedures of the company. Should this occur, the Company will attempt to assign another custom1zed number of the customer's choice without applying service charges.

b. To reject any request for customized telephone numbers and to refuse requests for customized numbers for any reasons, including, but not limited to, numbers that may, in the company's judgment, be offensive to good taste, limited central office capacity, or relocation of a central office.

c. Of ownership of all telephone numbers and prohibits the assignment of the use of a telephone number by or from any customer to another, except as otherwise prohibited in this Price List.

d. To assign telephone numbers in any exchange area as it deems necessary to appropriate in the conduct of its business.




S7.5

S7. MISCELLANEOUS SERVICE ARRANGEMENTS CUSTOMIZED NUMBER SERVICE A. General (Cont'd)

8, A customized Number Listing may be subscribed to

as provided elsewhere in this Price List. This includes an alpha listing and a numeric listing if the customer requests numeric also.

B. Conditions

1. The Customized Number Charge applies when a customer:

a. Requests a telephone number other than the next available number from the assignment control list, and such requested number is placed into service within six months of the date of the request. A customer whose service has been terminated may be reassigned their previous telephone number, if available, without additional charges applying, if reassignment occurs within 12 months.

b. Requests a number change from their present number to a customized telephone number.

2. The Company shall not be liable to any

customer for direct, indirect or consequential damages caused by a failure of service, change of number, or assignment of a requested number to another customer whether prior to or after





B. Conditions (Cont'd)

establishment of service. In any case, the Company shall not be liable to any person, firm or corporation for an amount greater than such person, firm or corporation has actually paid to the Company for the Customized Number Service.




S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.5 CUSTOMIZED NUMBER SERVICE (Cont'd)

c. Rates

1. The following charges apply in addition to

appropriate service charges as found elsewhere in th1s Price List and to all other applicable rates and charges.

a. Each Customized Telephone Number:

Monthly Recurr1ng Charge

Business

Residence

Nonrecurring Charge

b. Charge for search of up to three requested numbers. Continued search will be billed at the same rate.

c. Installation Charge





S7.6 REMOTE CALL FORWARDING




S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.7 OFF PREMISES STATION SERVICE

A. General

An auxiliary station is an additional station connected on the same circuit as the main station, and having the same number as the telephone station.

B. Conditions

1. Off premises stations may be furnished subject

to the following conditions:

a. When provided on party lines, such stations are subject to removal by the Company whenever they interfere with the satisfactory operation of the line.

b. May be located on the premises of another

customer and restricted to answering incoming calls only provided the other has his own separate service at the same location.

c. Business off premises stations may be

provided at a residence location of the same customer where residence main station service is also provided.

d. Residence off premises stations may be

provided at a business location of the same customer where business main station service is also provided.




S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.7 OFF PREMISES STATION SERVICE

B. Conditions (Cont'd) e. Mileage charges shown applicable will be based upon the route measurement mileage between

the locations of the main stations. C. Rates

1. Off Premises Station Mileage, per 1/4 mile or fraction thereof route measurement (minimum charge-5.04)

Monthly Rate

.63

S7.8 DIRECT INWARD DIALING (DID) SERVICE

Issue date: August 1, 2015 Effective date August 14, 2015



S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.9 SEASONAL AND VACATION SERVICE

A. General

Seasonal and Vacation Service is basic local exchange service temporarily suspended. This service is provided to customers in all the Company's exchanges whose requirements for telephone service are less than that which might normally be provided in any 12 month period.

B. Conditions

Seasonal and Vacation Service will be furnished at the Company's discretion under the following conditions:

a. Service is available to all classes and grades

of exchange service where the usage is of a seasonal nature.

b. At least one month's full rental shall be paid

for service prior to establishment of Seasonal or Vacation Service.

c. Charges for a total of six months may be

billed prior to the suspension of service, or monthly, at the option of the Company.

d. During the period when the customer is billed

at the reduced rate, no changes will be provided by the company.

e. The reduced rate applies only to basis local

exchange service. All other services such as mileage or any other supplemental services




S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.9 SEASONAL AND VACATION SERVICE

B. Conditions (Cont'd)

will be billed at the full rate during the suspended period.

c. Rates

1. The monthly rate will be based upon 50% of

the regular rate for the basic local exchange service only. Service may be temporarily suspended for a minimum of 30 days and maximum of 270 days.

2. Regular service charges will apply for the

suspension and subsequent reconnection of service.




Section 7 Ardmore Telephone Original Sheet 18

S7. MISCELLANEOUS SERVICE ARRANGEMENTS S7.10 SPECIAL BILLING NUMBER SERVICE

A. General

Special Billing Number Service contemplates a separate listing of toll telephone messages each month for each special billing number used in placing toll calls.

B. Conditions

1. Special Billing Number Service may be

provided in conjunction with P.B.X. Services. 2. The minimum period for which this service may be offered is six (6) months.

c. Rates

1. First group of 200, or less, special billing numbers

2. Each additional group of 50

or less, special billing numbers

Monthly Rates


GENERAL SUBSCRIBER ARDMORE TELEPHONE COMPANY

SERVICES PRICE LIST

SECTION 7 ORIGINAL SHEET 20

S7.12

87. MISCELLANEOUS SERVICE

ONETOUCH SERVICE This service is a Flex-Price and is regulated under terms and conditions as described in this Price List.

1. General

A. ONETOUCH service is a group of central office

call management features offered in addition to basic telephone service, ONETOUCH service consists of the following features:

2. Definitions of Feature Offerings

A. Call Return

This feature enables a customer to place a call to the telephone number associated with the most recent call received whether or not the call was answered or the number is. known. The customer can dial a code to request that the network place the call.

Where facilities permit, upon activation of the feature, the customer will receive a voice announcement stating that Call Return has been accessed. In addition, the announcement will provide the Directory Number (DN) of the last incoming call. In some locations, the date and time of receipt of the call will also be provided. The Call Return user will then be prompted to enter an additional digit to continue with the feature activation, or to hang up to abort the activation.

This feature is not available on operator handled calls. In connection with Call Return, the Company will deliver all numbers, subject to




ARDMORE TELEPHONE COMPANY

S7.12

S7. MISCELLANEOUS SERVICE ONETOUCH SERVICE (Cont'd) 2. Definitions of Feature Offerings (Cont'd)

A. Call Return (Cont'd)

technical limitations, including telephone numbers associated with Non-Published Listing Service.

If the incoming call is from a caller served by a PBX, only the main number of the PBX is transmitted and available for voice-back.

If the incoming call originates from a multi-line hunt group, the telephone number transmitted and voiced back will always be the main number of the hunt group, unless, facilities permitting, the telephone numbers are TN identified within the group.

In some locations, due to technological limitations, Call Return, must be purchased with Repeat Dialing.

B. Repeat Dialing

Repeat Dialing, when activated, automatically redials the last number the customer attempted to call. If the called line is not busy, the call will be placed.

If the called line is buy, .a confirmation announcement is heard, the customer hangs up and a queuing process begins. For the next 30 minutes both the calling and the called lines are checked periodically for availability to complete the call. If during this queuing process the called line becomes idle, the customer is notified, via a distinctive ring, that the net1vork is ready to place the call. When





S7. MISCELLANEOUS SERVICE

S7.12 ONETOUCH SERVICE (Cont'd) 2. Definitions of Feature Offerings (Cont'd)

B. Repeat Dialing (Cont'd)

the customer picks up the telephone the call will automatically be placed.

In some locations, due to technological limitations, Repeat Dialing, must be purchased with Call Return.

c. Call Selector

Call Selector provides a distinctive ringing pattern to the subscribing customer for up to eight specific telephone numbers.

The customer creates a screening list of up to eight telephone numbers through an interactive dialing sequence. When a call is received from one of the predetermined telephone numbers, the customer is alerted with a distinctive ringing pattern (short, long, short). Calls from telephone numbers not included on the screening list will produce a normal ring.

If the customer subscribes to Call Waiting and a call is received from a telephone number on the Call Selector screening list while the line is in use, the Call Waiting ton .will also be distinctive.

When a telephone number on the Call Selector screening list also appears on the Preferred Call Forwarding list, the Preferred Call Forwarding will take precedence. Likewise, when the same number is sho1m on the Call Block list, the call will be blocked.







S7.12 ONETOUCH SERVICE (Cont'd)

2. Definitions of Feature Offerings (Cont'd)

c. Call Selector (Cont'd)

A customer's line will not produce a distinctive alert if the calling line is not referenced to and originated by the main telephone number or a Telephone Number identified number, that represents all the lines in a collection of lines, such as multiline hunt groups.

D. Preferred Call Forwarding

Preferred Call Forwarding allows the customer to transfer selected calls to another telephone number. A screening list of up to eight numbers is created by the customer and placed in the network memory via an interactive dialing sequence. Subse9uently, calls are forwarded to the Call Forwarding telephone number only if the calling number can be obtained and is found to match a number on the screening list.

If the customer also subscribes to Call Block and the same telephone number is entered on both screening lists, the Call Block feature must be deactivated to allow the call to forward.

This feature will not work if the calling line is not referenced to and originated by the main telephone number, or a Telephone Number identified number that represents all the lines in a collection of lines such as multiline hunt groups.

E. Call Block

This feature. provides the customer the ability to prevent incoming calls from up to eight different telephone numbers.





S7. MISCELLANEOUS SERVICE S7.12 ONETOUCH SERVICE (Cont'd)


E. Call Block (Cont'd) A screening list is created by the customer either

by adding the last number associated with the line (1ncoming or outgoing), or by pre-selecting the telephone numbers to be b1ocked. When a call is placed to the customer's number from a number on the screening list, the caller receives an announcement indicating that the party he is attempting to call does not wish to receive his call at this time.

If the customer also subscribes to Preferred Call Forwarding and/or Call Selector and the same telephone numbers appear on those screening lists, Call Block will take precedence.

This feature will not work if the incoming call is from a telephone number in a multiline hunt group unless the telephone number is the main telephone number in the hunt group, or is Telephone Number identified.

F. Call Tracing

Call Tracing enables the customer to initiate an automatic trace of the last call received.

Upon activation by the customer, the network automatically sends a message to the Company's Security Department indicat1ng the calling number, the time the trace was activated, and in some locations, the time the offending call was received. The customer using this feature would be required to contact the .La11 Enforcement Agency for further action. The customer is not provided the traced number.





S7.12

S7. MISCELLANEOUS SERVICE ONETOUCH SERVICE (Cont'd)

2. Definitions of Feature 9fferings (Cont'd)

F. Call Tracing (Cont'd)

Only calls from within the same ONETOUCH capable area are traceable using: call tracing .

This feature will not work if the incoming call is from a telephone number in a multiline hunt group, unless the telephone number is ·the main telephone number in the hunt group, or is Telephone Number identified.

In some locations, if the customer makes or receives another call after hanging up from the annoying call, prior to activating the trace, Call Tracing will not record the correct number.

G. Caller ID - Basic (Number Delivery)

This feature enables the customer to view on a display unit the Directory Number (DN) on incoming telephone calls.

When Caller ID - Basic is activated on a customer's line, the Directory Numbers of incoming calls are displayed on the called CPE during the first long silent interval of the ringing cycle.

Any customer subscribing to Caller ID - Basic will be responsible for the provision of a display which will be located on the customer's premises. The installation, repair, and technical capability of .that equipment to function in conjunction with the feature specified herein will be the responsibility of the customer. The company assumes no liability and will be held harmless for any incompatibility of



ARDMORE TELEPHONE COMPANY SECTION 7 ORIGINAL SHEET 26

S7.12


G. Caller ID - Basic (Number Delivery) (Cont'd)

this equipment to perform satisfactorily with the network features described herein.

If the incoming call is from a caller who subscribes to Teen Line service, the telephone number will always be the main number rather than the service number.

If the incoming call is from a caller served by a PBX, only the main number of the PBX is transmitted and available for display.

If the incoming call originates from a multi-line hunt group, the telephone number transmitted will always be the main number of the hunt group, unless, facilities permitting, the lines are Directory Number (DN) identified within the group.

If the incoming call is from a caller who subscribes to and/or has activated Calling Number Delivery Blocking as described in J. following, the calling number will not be delivered.

Calling party telephone number information via Caller ID - Basic is not available on operator handled calls. ·

H. Caller ID - Deluxe (Name and Number Delivery)

This feature enables the customer to view on a display unit the calling party Directory Name




ARDMORE TELEPHONE COMPANY SECTION 7

ORIGINAL SHEET 27

S7.12


H. Caller ID - Deluxe (Name and(Cont'd)

Number Delivery)

and Directory Number (DN) on incoming telephone calls.

A maximum of 15 characters is allowed for transmission for the calling party Directory Name.

When caller ID - Deluxe is activated on a customer's line, the calling party Directory Name and Directory Number on incoming calls will be displayed on the called CPE during the first long silent interval of the ringing cycle. The date and time of the call is also transmitted to the Caller ID - Deluxe customer.

Caller ID - Deluxe also includes. Anonymous Call Rejection (ACR). This feature allows customers to automatically reject incoming calls when the call originates from a telephone number which has invoked a blocking feature that prevents the delivery of their number to the called party. When ACR is activated on the customer's line and an incoming call marked private is received, the called party's telephone will not ring. The call will be routed to an announcement and subsequently terminated. The announcement informs the calling party that the person he or she is trying to reach w1ll not accept the call as long as the calling number is not delivered. Incoming calls are checked for acceptance or rejection by Anonymous Call Rejection regardless of the current state of the ACR customer's line (e.g., off hook or idle).



ARDMORE TELEPHONE COMPANY SECTION 7 ORIGINAL SHEET 28

S7.12


H. Caller ID - Deluxe (Name and Number Delivery)

(Cont'd) Subsequent to establishment of Caller ID -Deluxe, ACR can be activated and deactivated at the customer's discretion through the use of preassigned feature access codes.

Any customer subscribing to Caller ID - Deluxe will be responsible for the provision of a display device which will be located on the customer's premises. The installation, repair, and technical capability of that equipment to function 1n conjunction with the feature specified herein will be the responsibility of the customer. The Company assumes no liability and will be held harmless for any incompatibility of this equipment to perform satisfactorily with the network features described herein.

If the incoming call originates from a customer provided or company Public Telephone or a Company provided Semi-Public Telephone, the name information transmitted will always be "Pay Phone."

If the incoming call originates from a multi-line hunt group, the name and number transmitted will always be the main listed directory name and number of the hunt group unless, facilities permitting the lines are Directory Number (DN) identified with1n the group. If the incoming call is from a caller served by a PBX, only the main listed name and number of the PBX will be transmitted and available for display. ·



Second Revised Sheet 29




I. Caller ID NIN/Call Waiting- This feature allows a customer to control the treatment applied to incoming calls while the customer is off-hook on a call. Call Waiting Deluxe includes the functionality of the Call Waiting feature and provides several additional call disposition options.

The customer must have a Calling Identification Delivery feature such as Caller ID-Basic or Caller ID-Deluxe for the calling identification data of the waiting call to be provided following the Call Waiting Deluxe alerting tone.

Call disposition options provided with Call Waiting Deluxe include:

Answer the waiting call, placing the first party on hold

Answer the waiting call, dropping the first party







J. Calling Number Delivery Blocking- Permanent

This feature, when established on a customer's line, enables subscribers to prevent transmission of their Directory Number on all outgoing calls placed from the customer's line. Suppression of the Directory Number does not inhibit delivery of the Directory Name to the called party. Calling Number Delivery Blocking- Permanent is established and/or removed from the customer's line via a service order. It is in effect on a continuous basis but can be deactivated on a per call basis.

K. Calling Number Delivery Blocking -Per Call

This feature allows a customer to temporarily prevent the transmission of that customer's Directory Number and/or Directory Name and thus control their availability to the called party.

The transmission of the Directory Number and/or Directory Name can be temporarily prevented on an as needed basis by dialing a preassigned access code prior to making a call. This action must be repeated each time a call is made to prevent the transmission of the Directory Number and/or Directory Name.

.:


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