General PC Maintenance and Troubleshooting
Transcript of General PC Maintenance and Troubleshooting
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General PC Maintenance and Troubleshooting
By: Iphtkhar Alam
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Top Five PC Problems
• 5. “The Blue Screen of Death”
• 4. Printer Issues
• 3. Issues With the “Green Screen”
• 2. Network Connectivity (User Logons)
• 1. E-Mail (Sending/Receiving)
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Characteristics of Virus and Spyware Infection
• Extremely Slow Processing
• Inability to open programs
• Internet Homepage gets changed
• Constant redirection to unscrupulous websites
• Phishing/Scamming emails sent to your inbox
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Ways to keep your PC running smoothly
• Reboot at least once a week
• Run a virus scan and update once a week
• Defragment your PC once a month
• Run disk clean up once a month
• Run spybot once at least once a week
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How to Defrag your PC
• Left click on Start
• Choose Programs, Accessories, System Tools, and Disk Defragmenter
• Choose Analyze (it will tell you if you have anything to defrag. or not)
• If you do, choose Defragment
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How to use disk Clean Up
• Left click on Start
• Choose Programs, Accessories, System Tools, and Disk Cleanup
• Choose the drive you want to clean (C drive)
• Let it scan
• Check all the boxes
• Click OK
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How to use Spybot
• Left click on Start• Choose Programs, Spybot: Search and Destroy• Search for Updates (found on left side)• Check boxes and download all updates• Choose Safer-networking #1 (it is fast)• Choose Search and Destroy and Check for Problems
(found on left side)• Infections will appear in red• If you have infections, mark them (with a checkmark)
and choose Fix Selected Problems
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Websites of Interest
• Anti-Virus
• www.grisoft.com• Spybot Search and Destroy• www.safer-networking.org• Adaware SE
• http://www.lavasoftusa.com/software/adaware/
• Free Online Virus Scan• Housecall.trendmicro.com