1.4.4. If, by the effective date of the General Terms and Conditions, the Bank has not received a written termination notice from the Customer, the Customer is deemed to have agreed with the General Terms and Conditions, and undertaken to observe and follow them. 1.5. Amendments to General Terms and Conditions, Service Terms and Conditions and Price List1.5.1. The Bank is entitled to unilaterally amend the General Terms and Conditions, Service Terms and Conditions and the Price List in accordance with the procedure described below unless otherwise provided in the Service Agreement(s) concluded between the Parties. 1.5.2. The Bank shall provide an option to the Customer to get acquainted with the amendments of General Terms and Conditions, Service Terms and Conditions and the Price List at least 60 (sixty) days before the effective date of the respective amendments by placing the amendments in the Bank’s premises (branches and customer service centres), on the Bank’s home page www.seb.lv or in another manner stipulated in the Service Agreements. The Bank is entitled to shorten the term for entry into force of the amendments if the amendments have been made in favour of the Customer. 1.5.3. If the Customer disagrees with the amendments to the General Terms and Conditions, he is entitled, until the effective date of the amendments, to submit a written notice to the Bank on termination of any legal relationship with the Bank and settle the liabilities arising from the Service Agreement(s) in accordance with the procedure established in the Service Agreement(s). If, by the effective date of the amendments to the General Terms and Conditions, the Bank has not received a written termination notice from the Customer, the Customer is deemed to have agreed to the amendments of the General Terms and Conditions, and undertaken to observe and follow them. 1.5.4. If the Customer disagrees with the amendments to Service Terms and Conditions or amendments to the Price List, he is entitled, by the effective date of the amendments, to submit a written notice to the Bank on termination of any legal relationship with the Bank and settle the liabilities arising from the Service Agreement(s) in accordance with the procedure established in the Service Agreement(s). 1.5.5. If, by the effective date of amendments to the Service Terms and Conditions or to the Price List the Bank has not received a written termination notice from the Customer, the Customer is deemed to have agreed to the amendments made, and undertaken to observe and follow them.1.6. Service Fees 1.6.1. Service fees, as well as contractual penalties for violations of Service Agreements, are fixed in the effective Price List, except for transactions in respect of which the scope of Payments and the payment procedure is fixed in the Service Agreement(s) concluded between the Parties. The Customer is obliged to pay the Bank the fee fixed in the Price List or the fee fixed in the Service Agreement(s).1.6.2. The Customer can get acquainted with the Price List in the Bank’s premises during the Bank's working hours, on the internet bank and on the Bank’s home page www.seb.lv. Special fees or increased commissions are fixed by the Bank if additional work is necessary or unexpected expenses are incurred with respect to performance of the Service. 1.6.3. Taxes, duties or other payments may not serve as a basis for decreasing the amount payable to the Bank. If the applicable legislative enactments provide for any additional payments in relation to the amounts due to the Bank according to the General Terms and Conditions, the Price List or the Service Agreement, expenses of such additional payments shall be covered by the Customer, thus ensuring that the amount payable to the Bank is not reduced.1.7. Interest1.7.1. The Bank shall pay interest to the Customer for money deposited in the account according to the rate fixed in the Price List. 1.7.2. The Customer shall pay interest for the use of the Bank’s money according to the Price List or the terms and conditions of the Service Agreement(s).1.7.3. In cases when the legislative enactments provide for tax payments from the interest, which the Bank pays to the Customer, the Bank shall deduct the amount of taxes from the interest payable according to the stipulations of legislative enactments. At the Customer’s request, the Bank issues a confirmation of the fact of deducting the amount of taxes from the amount of interest. 1.8. Availability of Services1.8.1. The Bank provides Services on Business Days during the Bank’s working hours.1.8.1. The Bank is entitled to offer and provide individual Services, including performance of Payments, processing of Payment Orders, etc. also on weekends and/or national holidays by informing the Customers thereon.1.8.2. Information about the Bank’s working hours, Services provided and the places of their provision is published on the Bank’s home page www.seb.lv, and is also available in the Bank's branches and customer service centres.1.8.3. Availability of Services may be limited due to extraordinary market conditions, requirements of state authorities, changed legal condition, failure to perform liabilities by external suppliers/service providers, improper performance of these services or restrictions imposed, erroneous or limited operation of technological systems or other reasons whose occurrence, given the ultimate care, could not be expected by the Bank. 1.9. Exchange of Information 1.9.1. Unless the Parties have agreed otherwise in the Service Agreements, the Parties may exchange information both verbally, as well as in writing by submitting information to the other Party personally or by using any means of communication (post, facsimile, telephone, e-mail, internet bank and/or other means of communication).1.9.2. The Bank ensures availability of information to the Customers also by placing it in the Bank’s branches, customer service centres, on the Bank’s home page at www.seb.lv and in mass media.

TERMS USED Bank – AS SEB banka, registration No. 40003151743, SWIFT: UNLALV2X, registered address: Meistaru iela 1, Valdlauči, Ķekavas pagasts, Ķekavas novads, LV-1076, Bank’s home page: www.seb.lv, electronic communication: info@seb.lv.Bank’s Group – Bank’s parent company Skandinaviska Enskilda Banken AB (publ), registration No. 5020329081, Sweden, S-106 40, and all related companies of the Banks’ parent company.Price List – General list of service fees approved by the Bank, which is in force at the moment of provision of the Service.Business Day – Day within the Bank’s working hours, which is not a Saturday, Sunday or a national holiday prescribed by law in the Republic of Latvia, and on which the Bank in the Republic of Latvia is open for general operations. IBAN – An international bank account number, which is granted to the Customer and which complies with the international standard ISO 13616-1:2007. More information about IBAN on the Bank of Latvia home page: www.bank.lv.Customer – Any individual or legal entity, which uses or has used or has expressed a wish to use the Service.Confidential Information – Information about the Customer (for individuals, also information about the Customer’s personal data), accounts, deposits and transactions.Payment Order – Payer’s or Beneficiary’s order to the Bank to make a Payment.Payment(s) – An action initiated by the Customer in order to deposit, make a transfer or withdraw cash funds irrespective of the obligations forming the basis of the mutual relationship between the money transfer performer (payer) and money transfer recipient (Beneficiary). Cut-Off of Payment Order – A moment in a Business Day fixed by the Bank, after which the received Payment Orders are deemed to be received on the next Business Day.Service Terms and Conditions – Terms and conditions applicable to provision and use of the respective Service, which form an integral part of the respective Service Agreement.Service Agreement(s) – Any agreement, which the Parties have concluded on the provision of the Service(s). Service(s) – Any financial services, which the Bank offers and/or provides to the Customer.Parties – The Bank and the Customer together and each separately.General Terms and Conditions – These General Terms and Conditions of Business.

1. BASIC PRINCIPLES1.1. Application of General Terms and Conditions 1.1.1. General Terms and Conditions govern any legal relationship between the Parties and are binding on the Parties in respect of any and all Services. 1.1.2. Service Agreements concluded between the Parties are always governed by the General Terms and Conditions. 1.1.3. The Customer’s signature on a document submitted to the Bank or on a Service Agreement confirms that the Customer has read the General Terms and Conditions, acknowledges them as binding on him and undertakes to observe them. 1.2. Applicable Legislative Enactments 1.2.1. The relationship between the Parties is subject to legislative enactments of the Republic of Latvia, as well as good banking practices. Foreign legislative enactments are applicable, if it is provided in the legislative enactments of the Republic of Latvia or the respective Service agreement.1.3. Confidentiality and Personal Data Protection 1.3.1. The Bank guarantees secrecy of Confidential Information according to the requirements of legislative enactments. 1.3.2. The Bank is entitled to transfer Confidential Information to third persons according to the procedure stipulated in the legislative enactments. 1.3.3. The Bank is entitled to receive, use and transfer Customer’s personal data and Confidential Information to the companies of the Bank’s Group and third persons, with whom the Bank has concluded cooperation or service provision agreements, taking into account provisions of legislative enactments regarding personal data processing aimed at ensuring:1.3.3.1. processing and completion of Customer’s orders (including requests for financial services);1.3.3.2. implementation of marketing campaigns promoted by the Bank and companies of the Bank’s Group, including, but not limited to lotteries and drawings; 1.3.3.3. improvement of customer service quality and provision of proper Services; 1.3.3.4. debt collection from the Customer.1.3.4. By signing any application for a Service, the Customer provides the Bank with a consent for processing of Confidential Information and personal data, including requesting and receiving of Confidential Information and personal data from any third persons and data bases established according to the procedure established by legislative enactments. 1.3.5. In case of termination of business the Customer gives consent to the Bank to continue processing Confidential Information and personal data as far as it is necessary for the performance of Bank’s binding regulations, as well as to ensure effective investigation of the Customers’ claims under the Service Agreement(s).1.3.6. The bank is entitled to record telephone conversations carried out between the Bank and the Customer which have taken place by calling the telephone numbers indicated on the Bank’s home page www.seb.lv and/or a Service Agreement, as well as to write down, process and save any information supplied by the Customer. The information can be used in order to substantiate and prove Customer’s remote orders, signing of deals, etc. The Parties agree that they admit records of such conversations as sufficient proof in case of dispute. 1.3.7. The Customer is entitled to receive data about himself from the Credit Register in accordance with the Credit Register Regulations. Credit Register Regulations are available to the Customer on the Bank of Latvia’s home page www.bank.lv. 1.2.2. The Customer is entitled to receive information from the Bank about his data (i.e., any information referring to the Customer) and the purposes of using the data. Information is issued to the Customer based on a written request submitted to the Bank.1.4. Effective Date of General Terms and Conditions 1.4.1. Effectiveness of General Terms and Conditions shall be notified by the Bank to the Customer by placing the General Terms and Conditions in the Bank’s premises (branches and customer service centres) and on the Bank’s home page www.seb.lv. The Customer shall be ensured an option to get acquainted with General Terms and Conditions at least 60 (sixty) days before the effective date of the General Terms and Conditions. 1.4.2. General Terms and Conditions apply also to those transactions between the Parties which have occurred before and continue to exist on the effective date of General Terms and Conditions. 1.4.3. If the Customer disagrees with the General Terms and Conditions, he is entitled, until the effective date of the General Terms and Conditions, to submit a written notice to the Bank on termination of any legal relationship with the Bank and settle the liabilities arising from the Service Agreement(s) in the procedure established in the Service Agreement(s).

Effective as of 1 June 2012

1/4

GENERAL BUSINESS TERMS AND CONDITIONS

E-L-140-A-V1

GENERAL BUSINESS TERMS AND CONDITIONS

amended or revoked in writing by the Customer or the Principal, irrespective of amendments in the Commercial Register or in any other public registers.2.2.6. The Customer is obliged to inform the Bank if an authorisation is revoked also in those cases when the fact of revocation has been published in an official newspaper. 2.3. Requirements for Documents to be Submitted2.3.1. The Bank at its own discretion accepts either originals of documents or notarized copies unless the Parties agree otherwise. 2.3.2. The documents issued abroad are accepted by the Bank if duly legalised or certified by an apostille unless the applicable legislative enactments or the agreement between the Republic of Latvia and the respective country provide for another procedure for certifying authenticity of documents or the Parties have agreed otherwise. 2.3.3. The Bank is entitled to request translation of foreign language documents to Latvian, Russian or English language. Each translation should be certified by a notary public, bound and sealed together with the original document or its notarized copy. The Bank shall not compensate for the expenses connected with translation of documents. 2.3.4. The Bank is entitled to consider that each document submitted by the Customer is authentic, valid and correct. If, however, the Bank has doubts regarding authenticity or validity of the submitted documents, the Bank is entitled to refuse performance of the transaction or provision of the Service and request the submission additional documents.2.3.5. The Bank is entitled to keep originals of the documents submitted or produce copies of the documents (including documents submitted for the purposes of identification of the Customer or for the purposes of establishing identity of the Customer). 2.3.6. The Customer is obliged to inform the Bank regarding any changes in the contents of the submitted documents. During the period of the Service Agreement, the Bank is entitled to request and the Customer is obliged to submit any additional information and documents requested by the Bank, including documents verifying the basis of transactions to be performed by the Customer, in order for the Bank to be able to comply with the principle “Know Your Customer”. 2.3.7. Any documents filled-in by the Customer in paper format must be completed free of corrections and erasures and the writing must be performed by means which preserve the written text for an unlimited period of time and cannot be erased otherwise than by obviously damaging the document. Customer applications, as well as other documents shall be filled-in by the Customer in legible handwriting, in printed letters and by using blue or black ink. 2.4. Conclusion of Service Agreement 2.4.1. Service Agreements between the Parties are concluded in writing or verbally unless the applicable legislative enactments prescribe mandatory requirements with respect to the form an agreement governing provision of the particular Service. 2.4.2. The Bank may, inter alia, refuse from signing the Service Agreement and from entering into business relations with the Customer, if: 2.4.2.1. The Bank has received information that the Customer is a person of bad or doubtful reputation and it may, in any direct or indirect manner, influence the Bank’s activities, the Bank’s reputation or the Bank's possible cooperation with the existing or potential customers;2.4.2.2. The Customer or a person related to the Customer has attempted or performed fraudulent activities against the Bank, its customers, or another legal entity included in the Bank's Group; 2.4.2.3. The Customer or a person related to the Customer has failed to perform or has improperly performed any of the Service Agreements concluded with the Bank or another legal entity within the Bank’s Group (for example, has failed to observe the payment schedule fixed in the Service Agreement); 2.4.2.4. The Customer by its actions or failure to act has caused or might have caused losses to the Bank or another legal entity within the Bank’s Group; 2.4.2.5. The Client fails to submit documents or information requested by the Bank;2.4.2.6. The Bank holds information or suspects that the Customer or a person related to the Customer has performed or attempted money laundering or terrorist financing activities.2.4.3. The Bank is entitled to refuse provision of services the Customer if the Customer is under the influence of alcohol or toxic substances, in cases when the Customer’s behaviour raises doubts about the Customer’s ability to represent himself and handle his property as well as in cases when the Customer’s behaviour is improper and disturbs work of the Bank or causes threat to the safety of the surrounding people.2.4.4. The Bank is not obliged to inform the Customer regarding the reasons for refusal to conclude a Service Agreement.2.5. Signature2.5.1. The Bank accepts a signature:2.5.1.1. which the Customer or its representative gives manually in the presence of the Bank’s representative and which, at the Bank's discretion, visually matches the signature of the Customer or the Customer’s representative on the identification document;2.5.1.2. which the Customer or its representative has given manually in the presence of a notary public provided that the notary has certified authenticity of the signature;2.5.1.3. which, at the Bank’s discretion, visually matches the sample signature sample given by the Customer or the representative of the Customer in the presence of the Bank’s representative; 2.5.1.4. which is given electronically (electronic documents must contain the signatory’s electronic signature verification data to serve for establishing the signatory’s identity; 2.5.1.5. which is given by electronic and/or verbal provision of authorisation codes/safety elements in accordance with the respective Service Agreement(s). In such case, the electronically or verbally provided authorisation code/safety element is deemed to be equal to a manually given signature of the Customer or the Customer’s representative.2.5.2. The Bank is entitled to unilaterally establish, which types of signatures are accepted by the Bank in respect of each Service.2.5.3. Transaction documents on behalf of the Bank are signed (manually or electronically) by the Bank’s representatives.3. PAYMENTS3.1. Payment is initiated by a Payment Order submitted to the Bank unless otherwise agreed by the Parties in the Service Agreement(s). 3.2. Commencement and Performance of Payments3.2.1. A Payment Order regarding a Payment to be made by a bank transfer, must contain the following information:3.2.1.1. Payer's name and surname or company/institutional name;3.2.1.2. Payer’s personal identification number (in case the payer is not a resident of the Republic of Latvia - number of the identification document), or registration number or taxpayer’s number;3.2.1.3. Payer’s IBAN;3.2.1.4. Beneficiary's name and surname or company/institutional name;3.2.1.5. Beneficiary's personal identification number or registration number or taxpayer's number; Beneficiary’s address in case an international payment is to be made; 3.2.1.6. amount and currency to be transferred;3.2.1.7. Beneficiary’s bank;3.2.1.8. Beneficiary’s account number or IBAN;3.2.1.9. indication of whether the Beneficiary is resident ornon-resident;

1.9.3. The Customer, by indicating its contact information in the documents submitted to the Bank (including address, telephone, facsimile number, e-mail address, etc.), has agreed that the Bank may use this contact information in communication with the Customer and has agreed to receive information from the Bank equally by telephone, facsimile, by post, as well as electronic communication media. 1.9.4. The Bank is entitled to offer Services to the Customer (send commercial notices) by using post, facsimile, telephone, e-mail, internet bank, Telebank and/or other means of communication. The Customer is entitled to refuse from offering such services (commercial notices). Such Bank’s proposals (commercial notices) do not create and shall not constitute a binding offer of the Bank or an advice regarding the Services. 1.9.5. Information (notices, applications, etc.), unless otherwise stipulated in the Service Agreement, shall be deemed as delivered to the other Party: 1.9.5.1. if sent by official supply service or post - on the 7th (seventh) day after sending;1.9.5.2. if delivered personally against a signature - on the date upon which the recipient has signed for the receipt;1.9.5.3. if sent by using facsimile, internet or other electronic communication media - upon technical dispatch (unless a system notice has been received that the message has not been sent). 1.9.6. The Customer is obliged to immediately inform the Bank:1.9.6.1. about any changes in the information indicated in the Service Agreements or other documents submitted to the Bank, including, for individuals – changes in the name, surname, declared address of residence or other contact information as well as amendments or termination of the authorisations submitted to the Bank, for legal entities – change of name, type of legal entity, registered or contact address, stamp, changes in the registration number as well changes with respect to persons authorised to represent the Customer or changes in their signatures. A legal entity is also obliged to inform the Bank regarding reorganisation of the legal entity, insolvency processes, termination of operations, exclusion from the commercial register and other material changes concerning the Customer or its business operations; 1.9.6.2. about loss or theft of the Customer’s identification documents as well as cases when such documents are held by third persons’ disposal against the Customer’s will; 1.9.6.3. about loss or theft of means of authorisation or remote authentication issued by the Bank as well as other cases when such means are held by third persons’ against the Customer’s will; 1.9.6.4. about any circumstances that may influence performance of the Customer’s liabilities arising from the Service Agreement.1.9.7. The Customer is also obliged to provide information to the Bank if the changes in the respective information or circumstances have been publicly notified via mass media or registered in a public register. 1.9.8. If the Customer has not informed the Bank about a change of address, telephone number or other contact information, the Bank considers that the submitted information is complete and true and is entitled to use this contact information in communication with the Customer unless stipulated otherwise in the Service Agreement. 1.9.9. When requested, the Customer is entitled to receive information about the General Terms and Conditions, Service Terms and Conditions, as well as the wording of the General Terms and Conditions, Service Terms and Conditions and other information fixed in the legislative enactments in paper format or on another tangible medium. The Bank is entitled to apply a service fee for provision of the aforementioned information in paper format or on another tangible medium if it is provided more often than once a year.

2. ESTABLISHMENT OF LEGAL RELATIONSHIP BETWEEN THE PARTIES 2.1. Identification of the Customer2.1.1. The Bank shall perform identification of the Customer according to the procedures established by the Bank and according to the requirements of the legislative enactments.2.1.2. The Customer or the Customer’s representative is obliged to provide the Bank with all information and documents that the Bank requires for the purposes of identification of the Customer. 2.1.3. An individual is identified by the Bank based on a passport, identification card or another document valid for travelling in the Republic of Latvia (for example, passport, foreign passport, identification card of a European Union’s member country). 2.1.4. The Bank establishes the Customer’s or its representative’s identity according to a passport, identification card or a driver’s license (provided that the Bank has in its disposal a copy of the document valid for identification of the Customer or the Customer’s representative and identification is not necessary for performing the respective transaction). 2.1.5. For the purposes of identification of legal entities they shall provide the Bank with documents certifying the Customer’s registration, legal basis of operations, current legal status, andcomposition of persons authorised to represent the Customer and the scope of their representation. Legal entities shall provide the Bank with original identification documents or notarized copies of such documents. 2.1.6. The Bank is entitled to verify identification data of the Customer or its representatives both, personally as well as through means of communication acceptable to the Bank (internet, telephone, facsimile, e-mail, etc.) or through security elements (user's name, passwords, codes, test keys, etc.) the status and operational regulations of which are fixed in the Service Agreement concluded between the Parties.2.1.7. The Customer’s identification documents and documents certifying authorisation of the Customer’s representatives submitted to the Bank shall be deemed to be valid until revoked in writing; all and any amendments to identification and authorisation documents submitted to the Bank shall become binding at the moment when the Bank has received documents certifying the amendments. 2.1.8. The Bank is entitled to ask for repeated identification of the Customer at any time. The Customer is obliged to cooperate with the Bank and submit the required information/documents to the Bank, as well as to arrive at the Bank in person in order to ensure that the Bank can repeatedly identify the Customer. 2.2. Representatives2.2.1. An individual may perform transactions personally or by means of a representative. The scope of authorisation of a representative shall be fixed in a Power of Attorney, Orphan’s Court decision or legislative enactments certified by a notary public or Orphan’s Court. The representative of a Customer shall provide the Bank with documents certifying the representative’s rights to act on behalf of the Customer. 2.2.2. A legal entity performs transactions through a legal or contractual representative. Documents certifying representation rights should be properly prepared in accordance with the requirements of legislative enactments and the Bank. The Bank is entitled to request that the authorisation documents of the Customer’s representative be notarized. 2.2.3. The Bank is not obliged to accept a document certifying representation rights if the document is not clear or the Customer's will is not clearly formulated. 2.2.4. The Bank is not obliged to verify validity of the Power of Attorney of the Customer’s representative or its registration in cases (when legislative enactments provide for registration of the Power of Attorney). 2.2.5. Authorisation documents submitted by the Customer are deemed to be valid until

www.seb.lv2/4

Effective as of 1 June 2012

Payment amount has been transferred to the Bank. 3.3.2. If the Payment is performed within EEA and in an EEA member state currency, the Bank is entitled to transfer the incoming funds to the Customer/Beneficiary merely on the basis of the IBAN indicated in the Payment Order. The Bank shall not be liable for erroneous transfers if the Payment Order contains an incorrect IBAN. 3.3.3. If the Bank finds out that the Payment Order: 3.3.3.1. does not specify the Beneficiary’s name and surname or company/institutional name of the Beneficiary or Beneficiary’s IBAN, or that there is no account opened in the Bank corresponding the Beneficiary’s IBAN or name does specified in the Payment Order; 3.3.3.2. no sufficient information has been provided about the payer (information is sufficient, if the payer’s name and surname or company/institutional name, address, date of birth (for individuals), personal identification number or registration or taxpayer’s number and the account number is specified),3.3.4. the Bank shall act at its discretion – perform or reject the Payment Order or, not later than within the next Business Day, request the necessary information from the payer’s bank. 3.3.5. If the currency of an incoming Payment does not correspond to the currency of the Beneficiary’s account specified in the Payment Order: 3.3.5.1. the Bank shall transfer the funds specified in the Payment Order to the Beneficiary's account after converting the funds to the currency of the Beneficiary’s account according to the Bank’s currency exchange rate effective on the day of execution of the Payment Order; 3.3.5.2. if, in addition to the account specified in the Payment Order, the Beneficiary also has an account of corresponding currency with the Bank, and the Bank has received the Customer’s application to transfer the received funds into the account of corresponding currency, then the Bank, as far as possible, may agree with the Beneficiary on transfer of the Payment to the Customer's account of corresponding currency. 3.3.6. The Customer has the duty to cooperate with the Bank (including provision of written and verbal answers at the Bank’s request) for the purposes of clarification of the situation and elimination of consequences, if money has been transferred to the Customer’s account by a payer’s mistake. 3.3.7. The Bank shall search for the money addressed to the Customer, but not received with the Bank, provided that the Bank has received Customer’s respective written application and documents verifying the Payment, and the applicable service fees have been paid to the Bank. 3.4. Other Provisions3.4.1. The Bank shall not be liable for an incorrectly performed Payment, if the Payment has been performed incorrectly due to the fault of the Customer. 3.4.2. The Bank shall not be liable for a late Payment or failure to perform a Payment, if the delay or failure has occurred:3.4.2.1. due to the fact that the currency specified in the Payment Order is a non-convertible currency; 3.4.2.2. due to circumstances or investigations connected with compliance with legislative or regulatory enactments applicable to the Bank. 3.4.3. The Bank shall not be liable for solvency of the parties involved in performance of the Payment. 3.4.4. If a Payment is deemed to be unauthorised, or if the Bank has performed it erroneously, the Bank shall repay the amount of the unauthorised or erroneously performed Payment to the payer within 5 (five) business days after receipt of a respective Customer’s claim by reinstating the Customer’s account in a condition as if the unauthorised or erroneous Payment had not taken place. 3.4.5. The Customer is obligated to check his/its account statement at least once a month. The Customer shall inform the Bank of any incorrect, erroneous or unauthorised Payments as soon as such are discovered by the Customer.3.4.6. The Bank shall not be liable for any incorrect, erroneous or unauthorised Payments, if the Customer has failed to report such Payments as soon as discovered, but no later than within thirteen months starting from the date of performance of the incorrect, erroneous or unauthorised Payment. 3.4.7. In case of revoking a Payment, which has been transferred to the Customer’s account following currency conversion, the Bank is entitled to return the Payment by debiting the Customer’s account by the amount of Payment in the currency of the Customer’s account according to the Bank’s currency exchange rate on the day of returning the Payment. 3.4.8. The Bank is entitled to specify currencies and/or banknote denominations, in which the Customer is allowed to perform Payments in cash and in which the Bank performs cash disbursements to the Customer. 3.4.9. In case of performing Payments in banknote denominations, the processing of which is limited in the Bank, the Bank shall apply an additional service fee specified in the Price List. 3.4.10. The Bank is entitled to set limitations in the Price List for Payments in cash, which the Customer may perform without prior coordination with the Bank.3.4.11. Payments in damaged, marked or stamped banknotes are possible subject to a prior agreement between the Customer and the Bank. Such Payments are additionally subject to a special service fee specified in the Price List. 3.4.12. Following execution of a Payment Order, the Bank shall, at the Customer’s request, provide the following information about the transaction: 3.4.12.1. a reference, which allows the Customer to identify each Payment and Beneficiary information;3.4.12.2. Payment amount in the currency, in which the account was credited or debited or the currency specified in the Payment Order; 3.4.12.3. amount of the service fees and in, if applicable, also the breakdown of the service fees;3.4.12.4. if currency exchange has been performed – the applied currency exchange rate, the Payment amount after the conversion and the transaction date (date of debiting and/or valuation) or the date of receipt of the Payment Order.3.4.13. The Bank may refuse to disburse the amount of a received Payment to the Beneficiary, if such disbursement is prohibited according to the legislative or regulatory enactments applicable to the Bank. 3.4.14. For Payments in cash, the evidence of cash deposit or disbursement is the Customer’s account statement and/or a respective Payment Order with the Bank.3.4.15. In case of depositing cash the Customer has the duty to verify the amount of cash prior to performing the cash deposit.3.4.16. In case of cash disbursement the Customer has the duty to verify the amount of cash received immediately after its receipt. 4. CURRENCY TRANSACTIONS 4.1.1. The Bank performs currency exchange transactions in currencies specified in the currency list. The currency list and the Bank's currency exchange rates are available in the Bank’s branches, customer service centres and on the Bank’s home page www.seb.lv. 4.1.2. The Bank is entitled to make changes in the currency list at any time and to refuse a currency exchange transaction without a specific reason. 4.1.3. Unless agreed otherwise, a currency exchange transaction is performed according to the Bank’s exchange rate indicated in the currency list at the moment of performing the currency exchange transaction. The currency exchange rate is fixed for transactions to be settled on the same day.

3.2.1.10. External payment code and the non-resident’s country code, if the transfer is to be made between a resident and a non-resident; 3.2.1.11. purpose of the Payment; 3.2.2. A Payment Order regarding a Payment to be made in cash must contain the following information:3.2.2.1. Payer's name and surname or company/institutional name;3.2.2.2. Payer’s personal identification number or registration number or taxpayer's number.3.2.2.3. Beneficiary's name and surname or company/institutional name;3.2.2.4. Beneficiary's personal identification number or registration number or taxpayer's number; Beneficiary’s address in case an international payment is to be made; 3.2.2.5. amount and currency to be transferred;3.2.2.6. Beneficiary’s bank;3.2.2.7. Beneficiary’s account number or IBAN;3.2.2.8. an indication of whether the Payer and the Beneficiary are residents or non-residents sign; 3.2.2.9. External payment code and the non-resident’s country code, if the transfer is to be made between a resident and a non-resident; 3.2.2.10. purpose of the Payment. 3.2.3. A Payment Order for disbursement of cash from the Customer’s account, must contain the following information:3.2.3.1. name and surname of the actual recipient of the cash;3.2.3.2. personal identification number of the actual recipient of the cash;3.2.3.3. Payer's (Customer’s) name and surname or the company/institutional name;3.2.3.5. Payer’s (Customer’s) personal identification number or registration number or taxpayer's number;3.2.3.6. Payer’s (Customer’s) IBAN;3.2.3.8. amount and currency to be transferred;3.2.3.9. an indication of whether the Payer (Customer) is resident or non-resident. 3.2.4. A Payment Order must be properly signed according to the procedure described in the General Terms and Conditions, or approved by an individual authorisation tool according to the procedure described in the General Terms and Conditions or the respective Service Agreement(s). 3.2.5. If the Customer has failed to submit the Payment Order or the Payment Order is not properly signed or approved by an individual authorisation tool according to the procedure described in the General Terms and Conditions or the respective Service Agreement(s), the payment is deemed to be unauthorised.3.2.6. The Bank considers Payment Orders as valid for the following period of time: 3.2.6.1. if submitted in paper form – for eight calendar days following the signing day; 3.2.6.2. if submitted through electronic communication media (Ibanka, Telebanka, etc.) – the same 1 (one) business day when the payment order was submitted to the Bank unless the Service Agreement provides otherwise. 3.2.7. The moment of submission/receipt of the Payment Order is the moment when the Bank actually receives the Payment Order.3.2.8. If the Payment Order is not submitted on a business day, the Bank is entitled to begin processing of the Payment Order on the next Business Day. 3.2.9. If the Customer and the Bank have agreed that the Payment Order takes effect on a specific day or at the end of a specific period, or on the day when sufficient funds have been ensured in the Customer’s account for the purposes of executing the Payment Order, the Payment Order shall be deemed to be submitted on the agreed day. If the agreed day is not a business day, the Payment Order is deemed to be submitted on the next business day.3.2.10. Cut-Offs ofPayment Orders applicable to different Payments are indicated in the Price List. 3.2.11. After submission of the Payment Order to the Bank it becomes irrevocable unless the Parties have agreed otherwise. 3.2.12. When submitting a Payment Order to the Bank, the Customer has to ensure that the funds in the Customer’s account indicated in the Payment Order are sufficient amount for making the respective Payment and payment of the applicable service fees. 3.2.13. The Bank is entitled to refrain from making a Payment in case the legislative enactments prohibit such payments, in case the Payment Order does not contain the required information as well as in case there are no sufficient funds Customer’s account for the purposes of making the payment, payment of the applicable service fees and other payments, if any, provided in the Service Agreement and/or the Price List. 3.2.14. Unless it is prohibited by the legislative enactments applicable to the Bank's activities, the Bank, without any delay, but not later than within three Business Days, shall inform the Customer about the refusal to perform a Payment and the reasons for such refusal, as well as on the procedure for correction of the errors.. The Bank is entitled to charge a service fee from the Customer for providing the aforementioned information provided that such service fee corresponds the actual costs incurred. 3.2.15. Prior to performing a Payment the Bank, at the Customer’s request, shall provide precise information about the maximum time required to perform a Payment as well as about the applicable service fee and the description of the fee. 3.2.16. For Customers using remote electronic communication media (Ibanka, Telebanka), the information mentioned in Article 3.4.12 of these General Terms and Conditions is available in the account statement in Ibanka or Telebanka. 3.2.17. If a Payment is not performed within 14 (fourteen) days after the time-limit specified in the Price List, the payer is entitled to request repayment of the money. In such a case, the Bank shall immediately repay the amount of the non-performed Payment and any related costs to the Customer and and reinstate the respective Customer’s account in a condition as if the respective Payment had not taken place. 3.2.18. If the Customer has submitted a Payment Order in respect of a Payment to be performed in an EEA (European Economic Area consisting of the European Union Member States, Island, Lichtenstein, and Norway) member state currency or a Payment to be performed to a Beneficiary in an EEA member state, the Bank is liable for correct performance of the Payment in accordance with these General Terms and Conditions. If the Bank can prove that the Beneficiary’s payment service provider has received the Payment amount within the time-limit stipulated in the Price List for the respective type of Payment, then the person liable before the Customer and/or the Beneficiary for correct performance of the Payment shall be the Beneficiary’s payment service provider. 3.2.19. If the Customer has submitted a Payment Order in respect of a Payment to be performed in a currency other than an EEA member state currency or to a Beneficiary outside EEA, the Bank is liable for correct performance of the Payment according to these General Terms and Conditions. If the Bank can prove that it has forwarded the Payment to the Beneficiary’s payment service provider or payment intermediary within the time-limit stipulated in the Price List for the respective type of Payment, then the person liable before the Customer and/or the Beneficiary for correct performance of the Payment shall be the Beneficiary’s payment service provider. 3.3. Receipt of Payments3.3.1. The Bank ensures that a Payment amount is transferred to the Customer’s/Beneficiary’s account and is available to the Customer not later than that on the same Business Day when the

www.seb.lv3/4

GENERAL BUSINESS TERMS AND CONDITIONS

Effective as of 1 June 2012

the Bank based on legislative enactments or cooperation/service or other Agreements entered by the Bank; 6.1.3.7. provision of the Service entirely or partially becomes illegal or impossible for the Bank either under the applicable legislative enactments or instructions of public authorities, or due to events in foreign currency markets or capital markets; 6.1.3.8. the Customer (an individual person) has deceased or the Customer (a legal entity) has been liquidated. 6.1.4. The Bank is entitled to unilaterally withdraw from the Service Agreement concluded between the Parties and terminate performance of any individual Service and/or transaction by informing the Customer 60 (sixty) days in advance, unless the respective Service Agreement provides otherwise and if there exists at least one of the reasons listed below:6.1.4.1. the Customer or a person related to the Customer has intentionally or by gross negligence provided false or incomplete information to the Bank or a person within the Bank's Group, or has failed to inform the Bank about material changes in the information provided to the Bank or has refused to provide information; 6.1.4.2. the Customer has repeatedly failed to meet payment liabilities towards the Bank or such liabilities are consistently not met, or the Customer otherwise has intentionally or repeatedly violated the Terms and Conditions of the Service Agreement concluded between the Parties; 6.1.4.3. during a period of 6 (six) months there is no monetary turnover and balance in the Customer’s account.6.1.5. The Customer is entitled to withdraw from the Service Agreement by submitting an application to the Bank within 14 (fourteen) days after concluding the Service Agreement if it has been concluded outside the Bank’s regular places of business.

7. LIABILITY7.1.1. The Parties shall perform all obligations arising from Service Agreements in good faith, with proper care and according to good practices. 7.1.2. The Bank is liable for the activities of its employees as far as they have acted during the Bank’s working hours within the limits of their professional duties and instructions of the Bank’s management. 7.1.3. The Bank is liable for safekeeping of the Customer’s funds and interest accrued in the Customer’s accounts as well as for their disbursement according to the procedure stipulated in the Service Terms and Conditions. 7.1.4. The Bank shall not be liable for services which are provided by third persons via the Bank. 7.1.5. The Bank shall not be liable for losses or expenses incurred by the Customer due to currency exchange rate fluctuations, changes in the prices of securities and other market conditions or other risks related to investment activities, or in connection with decrease of the value of funds deposited with the Bank. 7.1.6. If the Customer, upon receipt of a Service, uses any remote means of communication (post, fax, electronic mail and/or other), the Bank shall not be liable for losses incurred by the Customer due to the use of such means of communication (including erroneous operation, interruption of communication, false deliveries etc.). 7.1.7. The Customer shall indemnify the Bank against losses arising due to provision of false data or failure to provide information to the Bank, or notify the Bank about changes in the information previously provided. 7.1.8. The Customer is liable for and is obliged to indemnify the Bank against any expenses incurred by the Bank on behalf of the Customer (communication costs, notary’s expenses, etc.), as well as the necessary expenses arising from the mutual legal relationship between the Parties and related to the Services (expenses for establishment of collateral, its management, sale, vacation, insurance, safekeeping, guarding, litigation expenses, etc.)

8. QUESTIONS, CLAIMS, OBJECTIONS AND RECOMMENDATIONS8.1.1. The Customer is entitled to submit questions, objections, recommendations and claims to the Bank, both verbally and in writing. 8.1.2. The Bank’s Customer Centre (telephone number: 8777, toll call) accepts Customers’ questions, objections, recommendations and claims, as well as verbally provides information to the Customers about Services, Price List and currency exchange rates. 8.1.3. The Bank shall confirm receipt of written questions, objections, recommendations or claims and inform the Customers about the terms of preparing replies within 5 (five) business days after receipt of the respective question, objection, recommendation or claim. For individual Services the terms of reviewing claims, objections, recommendations and questions are fixed in the Service Terms and Conditions.8.1.4. Customer’s claims regarding cash disbursement, including the amount of the disbursed cash, authenticity or quality of banknotes etc. shall be revised only in case the claims are submitted at the time of the transaction and in the presence of the Bank’s employee. Failure to raise objections under the established procedure is deemed to be a silent approval of the transaction. 8.1.5. The Customer is entitled to submit a written claim to the Ombudsman of the Latvian Commercial Banks Association according to the Ombudsman’s Rules and Regulations, Ombudsman of the Latvian Commercial Banks Association is located at Pērses iela 9/11, Riga, address of its internet home page is www.bankasoc.lv/skirejtiesa/ombuds.8.1.6. The Customer is entitled to submit a claim to the Bank’s supervisory authority. Supervision of the Bank's operations is carried out by the Financial and Capital Market Commission, and information about the Bank is available in the Register of Licensed Payment Institutions. The Financial and Capital Market Commission is located at Kungu iela 1, Riga, LV-1050, address of its internet home page is www.fktk.lv. 8.1.7. Each Customer who, according to the legislative enactments is considered a consumer, is entitled to submit its claim to the Consumer Rights Protection Centre located at Kr. Valdemara iela 157, Riga, LV-1013, address of its internet home page is www.ptac.gov.lv. The procedure for acceptance of claims and appeal of decisions is prescribed in the Consumer Rights Protection Law and the Payment Services and Electronic Money Law.

9. MAINTENANCE AND IMPROVEMENT OF INFORMATION SYSTEMS 9.1.1. The Bank is entitled to perform scheduled information system maintenance and improvement works. If possible, the Bank performs the scheduled maintenance and improvement works during the night-time.9.1.2. Upon occurrence of extraordinary circumstances the Bank is entitled to perform extraordinary maintenance and improvement works to avoid greater losses. 9.1.3. During maintenance and improvement works, performance of the Bank’s obligations towards the Customer arising from the General Terms and Conditions and/or Service Agreements is postponed.

4.1.4. If the amount of the currency exchange transaction exceeds the minimum amount of transaction specified in the Price List, the Customer and the Bank may agree on a special currency exchange rate. 4.1.5. A currency exchange transaction at a special currency exchange rate is deemed to be agreed upon, if the Bank and the Customer have agreed on the currency to be bought and sold, the exchange rate, the amounts, the settlement date and other terms of the transaction. 4.1.6. The Customer has the duty to submit and/or approve a Payment Order for currency exchange according to a special rate on the same Business Day, as well as to ensure sufficient balance of the Customer’s account for performance of the currency exchange transaction. 4.1.7. If the Customer wishes to claim a special currency exchange rate by calling the telephone number of the Bank’s dealers indicated on the Bank’s home page www.seb.lv, the Customer is obliged to provide the Bank's dealer with the requested information about the Customer necessary for establishing a Customer’s identity over the telephone. 4.1.8. When performing a currency exchange transaction at a special currency rate by using remote settlement systems, the Customer shall indicate the transaction number and the special exchange rate in the Payment Order (otherwise the transaction will be performed according to the regular Bank’s exchange rate). 4.1.9. The Customer shall indemnify the Bank against all expenses and losses incurred by the Bank in case the Customer and the Bank have agreed on a special currency exchange rate and the Customer has not performed the currency exchange transaction on the same Business Day or has not ensured sufficient balance in the account for performance of the currency exchange transaction.

5. ACCOUNTS5.1. Debiting of Accounts5.1.1. All Payments for the purposes of fulfilment of obligations arising from a Service Agreement are performed in the following order:5.1.1.1. for covering the Bank’s expenses incurred on behalf of the Customer, if any, 5.1.1.2. for payment of contractual penalties,5.1.1.3. for payment of service fees,5.1.1.4. for payment of debt/loan interest,5.1.1.5. for repayment of a debt/loan. 5.1.2. If the Customer has more than one Service Agreement with the Bank, the Bank is entitled to unilaterally determine the sequence of performing Payments for the purposes of fulfilment of the Customer's obligations arising from the Service Agreements. 5.1.3. The Bank is entitled, without a special authorisation, to transfer existing and incoming funds from any Customer’s account for the purposes of payment of the Bank’s service fees and other due payments and/or paying off the Customer’s negative account balance and/or any other financial debts towards the Bank by performing a currency conversion according to the Bank’s currency exchange rate on the day of the transfer. Such an authorisation is deemed to be part of the Customer’s obligations and is therefore irrevocable. 5.1.4. If cash funds have been transferred to the Customer’s account due to the Bank’s error, slip of pen or in any other manner lacking legal basis, the Bank is entitled to correct the mistake by deducting these funds from the account without a specific approval by the Customer. The Customer is informed about the aforementioned activities through the account statement. If the funds in the account are not sufficient or disposal of the account or funds is limited, the Customer shall immediately repay the unjustly received and unrecovered funds to the Bank, and the Bank is entitled to deduct the necessary amount from other Customer’s accounts without a specific approval by the Customer by making a currency conversion according to the Bank’s currency exchange rate on the day of the transfer, if necessary. 5.1.5. If the Bank has unjustly debited the Customer’s account (including by deviation from the Customer’s instructions without a justified reason), the Bank shall credit the Customer’s account for the unjustly debited amount. 5.2. Blocking of Accounts 5.2.1. The Bank is entitled to block any of the Customer’s accounts without a specific request or approval by the Customer in the following cases: 5.2.1.1. a respective decision or order by a public authority has been received under a procedure prescribed by legislative enactments;5.2.1.2. the Customer has not submitted documents requested by the Bank for verification of the Customer’s representatives or the data serving as the basis for identification of the Customer; 5.2.1.3. the Bank has received contradictory documents regarding the representatives of the Customer; 5.2.1.4. the Bank has received information supported by documents about, respectively, the death or liquidation of the Customer;5.2.1.5. as a result of the Customer’s failure to meet his/its liabilities, the Customer has a debt towards the Bank.5.2.2. An account blocked according to the above mentioned shall be unblocked by the Bank after the circumstances which had served as the basis for blocking have ceased to exist. If blocking has taken place due to the Customer’s death, the account is unblocked at the heirs’ request based on the documents certifying the rights of inheritance. 5.2.3. The Bank shall cancel a pledge on and/or an arrest of the Customer’s account on the basis of a decision made by the same authority that decided or ruled on, or ordered the pledge or the arrest or based on a court judgment which has come into force, or in other cases provided in legislative enactments. 5.2.4. The Bank shall not be liable for losses occurring in connection with blocking of the Customer’s account.

6. TERMINATION OF SERVICE AGREEMENT 6.1.1. Unless specified otherwise in the Service Agreement, the Customer is entitled to unilaterally withdraw from the Service Agreement subject to a prior written notice to the Bank and performance of all liabilities arising from the respective Service Agreement. 6.1.2. The Bank is entitled to unilaterally withdraw from the Service Agreement concluded between the Parties without a prior notice and/or suspend provision of any individual service and/or transaction, if there is a substantial reason for doing so, unless otherwise provided in the respective Service Agreement. 6.1.3. Substantial reason, inter alia, means cases when: 6.1.3.1. the Customer or a Customer related person at the Bank’s request has failed to provide sufficient information or documents to verify origin of the money; 6.1.3.2. there exists suspicion of a connection between the Customer’s payments or transactions and illegal activities and/or data or suspicion that the Customer has performed or attempted activities related to money laundering; 6.1.3.3. the Customer or a Customer related person has incurred material losses to the Bank or a person within the Bank’s Group;6.1.3.4. The Bank has received information on the Customer’s bad reputation, which may affect the Bank’s operation or cause other adverse effects,6.1.3.5. the Customer’s insolvency proceedings have been declared;6.1.3.6. termination of the Service Agreement is requested by a supervisory authority of the Republic of Latvia or a foreign supervisory authority/organisation, orders of which are binding on

www.seb.lv4/4

GENERAL BUSINESS TERMS AND CONDITIONS

Effective as of 1 June 2012