GEFCO The Group in 2012 GEFCO - RegioinBedrijf...Czech Republic Budova IBC, Pobřežni 3 18600 PRAHA...

The Group in 2012

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GEFCO

GEFCOThe GEFCO Group in 2012

ArgentinaAvenida Alicia Moreau De Justo 1930Piso 3, Oficina 306Puerto Madero(C1107 AFN) BUENOS AIRESTel.: +54 11 40 00 60 80Fax: +54 11 40 32 10 27

AustriaAndromeda Tower Donau-City-Straße 6A 1220 WIENTel.: + 431 769 33 30Fax: + 431 769 30 90

Baltic statesGEFCO BalticPulkveža Brieža iela 15 RIGA, LV-1010LATVIATel.: +371 67 365 880Fax: +371 67 365 883

BeneluxRue du Parc Industriel, 27B - 7822 ATH - GHISLENGHIEN Tel.: +32 68 250 250Fax: +32 68 551 576

BrazilPraça XV de Novembro, n°20Parte 40120010-010 - RIO DE JANEIRO - RJTel.: +55 21 2103 8100Fax: +55 21 2103 8181

BulgariaMandarin building, Office 9 53B Nikola Vaptsarov Blvd. 1407 SOFIATel.: +359 2 969 49 50Fax: +359 2 968 19 34

ChilePto. Madero, 9710 Of 21- Bodegas San FranciscoPudahuel SANTIAGO DE CHILETel.: +562 544 85 81

China19A-1 Hanwei PlazaN° 7 Guanghua RoadChaoyang DistrictBEIJING 100004 Tel.: +86 10 6502 6688Fax: +86 10 6502 6699

Czech Republic Budova IBC, Pobřežni 318600 PRAHA 8-Karlin Tel.: +420 224 835 701Fax: +420 222 329 114

France77-81, rue des Lilas d’Espagne92402 COURBEVOIE CedexTel.: +33 (0)1 49 05 21 21

GermanyKurhessenstr. 1364546 MÖRFELDEN - WALLDORFTel.: +49 (0)6105 20 080Fax: +49 (0)6105 20 082 01

Hong KongUnit 4118-4122, Level 41Metroplaza Tower 1223 Hing Fong Road Kwai Fong, N.T., Hong KongTel.: +852 2368 7155Fax: +852 2619 1970

HungaryBocskai út 134-1461113 BUDAPESTTel.: +36 / 1 766 3900

ItalyVia F. Palizzi, 8920157 MILANOTel.: +39 02 39 01 31Fax: +39 02 39 01 32 60

KazakhstanNurly Tau business centerAl ‘Farabi avenue 15, block 4V, 9th floor050059, AlmatyTel.: +7(771) 311 53 64

MoroccoAtlantic Logistic Bd Moulay Slimane Ain Sebaa 20250 CASABLANCA Tel.: +212 522 35 49 03 Fax: +212 522 35 52 25

PolandPlac Bankowy 200-095 WARSZAWATel.: +48 22 531 21 77 Fax: +48 22 531 21 73

PortugalRua Dr. António Loureiro Borges Edifício nº1 Arquiparque Piso 11499-016 AlgésTel.: +351 21 41 69 800Fax: +351 21 41 69 850

Romania 9-9A Dimitrie Pompei Bvd.Building nr. 24, Etaj 5020335 BUCUREŞTITel.: +40 21 300 88 86Fax: +40 21 319 83 59

RussiaPost Box 2Building - Entrance 9 - 9th floorRumyantsevo Office Building1, Rumyantsevo villageLeninsky district 142784 MOSCOW REGIONTel.: +7 495 981 31 00Fax: +7 495 981 31 02

SpainC/Manises n°328224 POZUELO DE ALARCÓNMADRIDTel.: +34 91 347 32 00Fax: +34 91 347 31 85

South AfricaGeneral Express Forwarding Company South Africa (PTY) LtdUnit 9 Brentwood Business Park37 Road n°3Brentwood ParkBENONI 1500Tél : +27 83 25 38 996

SlovakiaPlynárenská 1821 09 BratislavaTel.: +421 (0)2 32 13 29 10Fax: +421 (0)2 32 13 29 32

SloveniaAnkaranska cesta 7bSI - 6000 KOPER Tel.: +386 5 6638770Fax: +386 5 6638779

Switzerland Route de France, 85 HCase postale 33CH - 2916 FAHYTel.: +41 32 476 01 10Fax: +41 32 476 01 11

TunisiaZone Portuaire de RadèsBP 2142040 RADÈSTel.: +216 71 448 038Fax: +216 71 448 411 TurkeyKayışdağı Caddesi Karaman Çiftlik Yolu No:45, Kar Plaza E Blok Kat:1334752 , İÇERENKÖY / İSTANBULTel.: +90 216 578 35 00Fax: +90 216 578 35 35

Ukraine110 Zhylianska street – 7th floor01032 KIEVTel.: +38 044 287 88 89Fax: +38 044 287 88 97

United Kingdom376/378 Chiswick High RoadChiswickLONDON W4 5TFTel.: +44 (0)208 742 2220Fax: +44 (0)208 742 2066

Eastern Asia zone head office 27B2-B3, V-Capital333 Xianxia RoadSHANGHAI 200336CHINATel.: +86 21 51 78 15 00Fax: +86 21 51 78 15 99

Central Asia – Central & Eastern Europe – Middle East zone head office Andromeda TowerDonau-City-Straße 6A 1220 WIENAUSTRIATel.: +431 263 42 65 Fax: +431 263 42 66

Algaï (Joint-venture)Leninsky area, RumyantsevoBuilding 1, Entrance 9, 8th floorBusiness Park Rumyantsevo142784 Moscow region RUSSIATel.: +7 (495) 642 68 88Fax: +7 (495) 642 83 08

EMMA (Joint-venture) Eurasia MultiModal AlliancePulkveža Brieža iela 15 RIGA, LV-1010LATVIATel.: +371 66 01 09 50Fax: +371 66 01 09 51

MercurioGRUPPO MERCURIO SpAVia L. Romagnoli, 2543056 SAN POLO DI TORRILE (PR)ITALYTel.: +39 0521 319 718 - 737Fax: +39 0521 319745

GEFCO worldwide

CONTENTS

6EdiTOrialby Yves FARGUES, President and CEO of GEFCO

8

MaJOr • Solid worldwide growth p. 11

42GEFCOin piCTurEs

Inserted supplement

annual susTainablE dEvElOpMEnT rEpOrT

36

rEspOnsiblE• Employees guided by a passion

for service p. 39• Executive Board p. 41

22

EFFiCiEnT• From Shanghai to Buenos Aires p. 25• Outbound automotive logistics p. 30• Inbound overland logistics p. 32• Overseas p. 34

14

GlObal• Continuous development

in the major growth areas p. 17

6 - T h e G E F C O G r o u p I n 2 012

EDITORIAL BY YVES FARGUES, PRESIDENT AND CEO OF GEFCO

Lead the way in terms

of quality, costs and

compliance with lead

times.

T h e G E F C O G r o u p I n 2 012 - 7

Following a year of economic crisis and geo-political upheaval, GEFCO’s 2011 results prove that we have remained on course in terms of profitability, while staying loyal to our values. With turnover of 3.782 billion euros, up 12.9%, and operating income of 223 million euros, compared to 198 million in 2010, GEFCO has successfully pursued its growth strategy in three strategic fields: outbound automotive logistics, inbound overland logistics and overseas.

The know-how we have gained in the automo-tive industry puts us on a par with the leading global players in this field, where quality requirements and tight lead times intensify every day. We lend this unique expertise to industrial customers from every sector – aeronautics, consumer goods, specialised distribution for instance. Over the years, GEFCO teams have forged lasting relations with these industrial cor-porate customers. Today, these teams operate in a global and diversified perimeter.

The development of our industrial customers goes hand-in-hand with greater international expansion. In 2011, GEFCO further accelerated its de-velopment to better meet the needs of its customers. The opening of new subsidiaries in Bulgaria and Ka-zakhstan, and more recently in South Africa, confirms our positioning on “cross trade” flows. At the same time, we are striving to strengthen intra-area flows, which also create value, such as in Asia, Eastern Europe or South America.

The acquisition of Mercurio in June 2011 was another major step for our Group. Located all over the

world, this Italian automotive logistics specialist allows us to endorse our international positions.

In the coming decade, GEFCO will continue its development strategy with organic and external growth, in line with the four areas of the corporate Vision: to be a major, global, efficient and responsible player. Our goals are ambitious. The means we will imple-ment to achieve them are in proportion to these challenges.

Being a leader in automotive logistics and a reference in logistics for the industry enables us to lead the way in terms of quality, costs, compliance with lead times and speed of execution. Based on these conditions, we will help reduce our customers’ logistics constraints and create added value in their supply chain. Our development rests on a base of values shared by GEFCO employees, who try and develop ethical and responsible behaviour and make sure others do the same. Concrete examples of our actions in the matter are revealed in the Annual Sustainable Development Report attached to this brochure.

GEFCO is one of the few logistics providers in the world with expertise that covers automotive and industrial logistics, the intercontinental transport of goods and customs engineering. The commitment demonstrated by our teams every day is the best indicator of our ability to reach our goals.

Yves FarGuEs, President and CEO of GEFCO

unique know-how serving industrial customers from every sector

EDITORIAL BY YVES FARGUES, PRESIDENT AND CEO OF GEFCO

The commitment of our teams demonstrates our ability to reach our goals.

8 - T h e G E F C O G r o u p I n 2 012

MaJOr

T h e G E F C O G r o u p I n 2 012 - 9

Air transport from Japan to France of electric vehicle prototypes

1 0 - T h e G E F C O G r o u p I n 2 012

A multi-activity specialist, GEFCO creates reliable and competitive supply chain solutions for all industrial sectors. Employing its expertise in outbound and inbound logistics all over the world, the Group is a major, global, efficient and responsible player.

MaJOr

auTOMOTIvE lOGIsTICs

No. 1 in europe

EMPlOYEEs wOrldwIdE

10,300

2011 TurNOvEr

3.8 BIllION EurOs

T h e G E F C O G r o u p I n 2 012 - 1 1

solid worldwide growth

MAJOR

Solid worldwide growth

In 2011, GEFCO successfully rolled out its profitable growth strategy all

over the world. Opening new subsidiaries and a major external growth

operation have allowed the Group to win over new customers in all

industrial sectors.

In a particularly unfavourable economic context, GEFCO posted higher results and heightened strategic potential. In 2011, its turnover soared 12.9% compared to the previous year, amounting to 3.782 billion euros. Current operating income reached the record level of €223 million, which is 5.9% of turn-over. This was a 12.6% increase on the previous year, conveying rigorous control of operating and structural costs.

sTrONG PrEsENCE ON dEvElOPING MarkETsExternal growth is another of the Group’s develop-ment driving forces and in June 2011 the Group acquired 70% of shares in Gruppo Mercurio SpA, a specialist in outbound automotive logistics.

Continuing its international expansion, GEFCO re-cently opened subsidiaries in Bulgaria, Kazakhstan and South Africa. The Group is also present in India via the Mercurio Pallia joint-venture.

Its growth was particularly dynamic in South America (up 15%) and in Central and Eastern Europe (up 25%).

a uNIquE INdusTrIal CulTurE aNd kNOw-hOwGEFCO's main strength is its network. Permanently developing it is a priority to continue to satisfy the expectations of its industrial customers in four key areas: competitiveness, quality, safety and flexibility.

As well as being one of the main global players in inbound and outbound logistics for the industry, GEFCO is also the European leader in automotive logistics. This sophisticated industry has given it a unique culture and know-how, which it now applies to every sector: equipment industries, aeronautics, health and beauty, electronics, etc. Turnover from industrial corporate customers was 1450.5 million euros in 2011, a 19.2% increase on the previous year.

2015 OBJECTIvE

5,2 BIllION euros of turnover

2009/2011

+ 31 % TurNOvEr IN BIllION EurOs

2009 2010 2011

3,42,93,8


Boosting the competitive edge of industrial customers

Christophe Charvoz Transport and logistics solutions Manager

“The role of the study and Project department is to create tailor-made supply chain solutions for GEFCO’s Global Accounts. Our multi-cultural team devises plans that meet three criteria: robustness, reliability and competitiveness. In parallel, we develop flow security plans and back-up solutions.

we strive to be proactive, in other words to spontaneously propose alternative offers to our customers, for example to promote multimodal solutions for the transport of goods. We also accompany industrial players in their environmental reporting issues.

Continuous improvement is the basis of our action. For us, innovating means constantly thinking up new logistics plans to boost the competitive edge of our industrial customers”.

MAJOR


Workforce by main growth area (at 31/12/2011)

wEsTErN EurOPE aNd ThE MEdITErraNEaN

7 063

France 4 508

Germany 391

Belgium 200

Spain 767Italy 224

netherlands 106

portugal 183

Switzerland 122

Tunisia Jv 46

Morocco 92uK 424

503

MErCurIO

Germany

argentina

Bulgaria

Chile

France

India

Italy

poland

Serbia

Slovakia

1 668

CENTral asIa,CENTral EurOPE

aNd EasTErN EurOPE

austria 65

hungary 30

Latvia 31

poland 332

Czech republic

302Bulgaria

14Kazakhstan

5romania

81russia 245

russia Jv 71

Slovakia 295

Slovenia 16

Turkey 141

ukraine 40

973

sOuTh aMErICa

argentina 554

Brazil 401Chile 18

111

EasTErN asIa

China 91

hong Kong 20


> aeronautics: EADS, Safran, Zodiac, etc.

> automotive: BMW, Dacia, Ford, General Motors, Mahindra, Nissan, PSA Peugeot Citroën, Renault, Tata, Toyota, Volkswagen, etc.

> Fast-moving consumer goods and retail: Dia, Ikea, PPR, Unilever, etc.

> Two-wheelers: Kawasaki, Kymco, Piaggio, PMTC, Triumph, Yamaha, etc.

> Electronics: Electrolux, Nintendo, Philips, Whirlpool, etc.

> Car parts suppliers: Delphi, Faurecia, Johnson Controls, Valeo, Visteon, etc.

Corporate customers in every sector > health and beauty: Beiersdorf, L’Oréal, etc.

> Equipment industries: Air Liquide, Alstom, Grundfos, Ingersoll-Rand, Saint-Gobain, Siemens, Schneider Electric, etc.

OPEraTING INCOME

5,9 % of turnover in 2011

MAJOR



GlObal


Port of Shanghai


GlObal To accompany its customers in their pursuit of new markets, the Group is constantly expanding its intercontinental network. GEFCO teams measure the quality of their services in the same way all over the world, with unified business standards and information systems that are interconnected in real time.

GlOBal NETwOrk

150countries, subsidiaries and partners

wOrldwIdE PrEsENCE

32countries

TurNOvEr

77 %from international flows


Continuing to expand its network on the Eurasian continent, GEFCO opened two new subsidiaries in this part of the world, in Bulgaria and kazakhstan. The Group is now directly present in 17 countries of the area; the EMMA (Eurasia MultiModal Alliance) and Algaï joint-ventures, based respectively in latvia and russia, complete the network. In 2011, 250,000 vehicles were transported by Algaï all over the country on behalf of General Motors, BMW and Volvo.

For GEFCO Turkey, a leader in automotive logistics in its market, turnover from industrial customers grew by 17% in 2011. The subsidiary, which has BSH, Delphi , General Motors, L’Oréal and Thyssen Krupp as customers, is aiming to extend its activities to other industrial sectors and to strengthen its network, notably in the Middle East. In 2011, GEFCO Turkey set up a new, round-the-clock service in its Mersin office on the Mediterranean coast. The subsidiary, which is a bridgehead to the Middle East, will

continue its development in 2012 in the country’s strategic cities.

Created in 2008, GEFCO ukraine sets the standard with its dynamic business approach. Its main customers are car manufacturers – Citroën, Opel, General Motors, SsangYong, etc. – and industrial firms such as BASF, Bosch, Coca-Cola, Electrolux, Kimberly Clark, Unilever, etc. The subsidiary recently opened two automotive sites in Illichevsk, on the Black Sea, and Kopilov, near Kiev.

The Baltic states are pivotal territories for all ex-porting companies. GEFCO already has two sites in Riga. To boost its presence in this strategic area, the Group opened an office in Vilnius (Lithuania) in spring 2011. The EMMA joint-venture, specialised in distribution flows between European and Central and Eastern Asia, is also based in Riga.

Continuous development in the major growth areas

GLOBAL

Present in 150 countries with a network of subsidiaries and partners,

GEFCO focuses its development on areas that represent sources of

growth for industrial firms.


vEhIClEs TraNsPOrTEd

250,000in russia in 2011

CENTral asIa – CENTral & EasTErN EurOPE – MIddlE EasT


GEFCO is constantly developing its activities in Brazil. The subsidiary’s turnover from overseas international flows soared 41% in 2011. Diversification by sector is one of the growth pillars for GEFCO Brazil, which already has Braun, Faurecia, Lafarge and Timken as customers.

In 2011, GEFCO Brazil optimised data flows with the roll-out of a monitoring system, the “Transportation Management System”. Combined with a geo-posi-tioning solution, it tracks loads and locates vehicles in real time.

GEFCO argentina and GEFCO Chile have 600 em-ployees. Leader on the automotive logistics market, GEFCO Argentina ranks 3rd in freight logistics. Its turn-over grew 34% in 2011, amounting to 774 million euros. GEFCO Argentina has developed trusting relationships with car manufacturers and car part suppliers – BMW, Ford, Kia, Pirelli, Plastic Omnium – and industrial firms – Ariston, Candy, Mirgor, Hitachi, John Deere, etc. This subsidiary also manages intercontinental flows from the Buenos Aires hub.

> Read “From Shanghai to Buenos Aires” on pages 25-29.

GLOBAL


sOuTh aMErICa

TurNOvEr

up 41 %Growth of

overseas turnover for GeFCo Brazil

in 2011


GLOBAL


GEFCO, a key player on the kazakh market

Sultan zhaSSYBaY Managing Director of GeFCo Kazakhstan

“By setting up in kazakhstan, specifically in Almaty, GEFCO boosts its presence at the heart of the Eurasian continent. Kazakhstan, with its road and rail corridors, has become an essential country for international industrial players. Today GEFCO is a key player in this growing market. We are already leaders in automotive logistics, with imports for several global car manufacturers.

GEFCO kazakhstan is also concentrating its development in the multimodal transport of goods between China and Europe. Industrial customers can entrust us with all administrative formalities; our expertise in terms of customs and tax representation often clinches the deal.

In 2012, we are planning to open two new sites to better serve our customers: one in the capital, Astana, and the other in Aktau, a large Caspian Sea port.”

The opening of the Chinese Freight Logistics Platform (PLIC) in Shanghai in 2011 was a key step in the development of GEFCO’s presence in Asia. The role of this multimodal hub is to manage flows between areas that are strategic for global commerce: Asia, Europe, Middle East and North Africa, Northern and Southern America.

GEFCO’s presence in China is confirmed today with four entities. GEFCO China designs and implements door-to-door sea or air chartering and automotive global sourcing solutions. Its main customers are ABB, Gamesa, PMTC and Visteon. GEFCO China also carries out PDI (Pre-Delivery Inspection) operations and vehicle distribution for PCAT. The subsidiary

works closely with GEFCO hong kong, which specialises in intercontinental maritime and air traffic.

The dongfeng GEFCO joint-venture – previously Hongtaï – is specialised in inbound freight logistics. It manages the logistics operations of the DPCA (Dongfeng Peugeot Citroën Automobile) site in Wuhan and its three VMI (Vendor Managed Inventory warehouses).Lastly, the Group recently joined forces with Minsheng Shipping and CMSCL to form the new joint-venture, sMGl. This company manages inbound and outbound logistics of the new CAPSA site (Chang’an Automobile PSA) based in Shenzhen.

EasTErN asIa

GEFCO ChINa

+ 42 %Increase in the volume of full maritime containers shipped


GLOBAL


From riga to shanghai, EMMa reduces the distances

Dmitry GuBanov Managing Director of eMMa (eurasia MultiModal alliance)

The EMMA joint-venture is the result of a partnership between GEFCO and Latvian railway company, SRR. It designs and implements distribution flows between Europe and Central and Eastern Asia – Kazakhstan, Afghanistan, Uzbekistan, Tajikistan and China.

“what is the added value of EMMa in relation to its competitors? We have our own resources, containers and platforms. We have set up several regular weekly flows between Kazakhstan and Latvia, thus avoiding any supply shortages.

rail transport has many advantages. First, as it is under constant customs control, there is no waiting at the borders; timeframes are therefore much shorter. Today, the weight restriction for goods is 70 tonnes per rail platform, i.e. 35 tonnes per container, compared to 20 tonnes for a truck. In Central Asia, a lot of roads are blocked in winter, whereas the train continues to operate all year round. Lastly, it is an ecological means of transport which helps to reduce CO2 emissions.”

The basis of GEFCO's development is in Western Europe, where it is strongly rooted. Owner of the first private transport network, the Group enhances it each year to meet the demands of industrial customers. With 7,000 employees, GEFCO enjoys a leadership position, particularly in automotive logistics.

2011 was a landmark year for GEFCO Germany, which has customers in a variety of sectors: con-sumer goods (Grohe, Tchibo, etc.), chemicals (BASF, Bayer) and automotive (Audi, General Motors, PSA, Volkswagen, etc.). The subsidiary strengthened its foothold in the

region of Stuttgart, the country’s economic mainstay, with the opening of a new overland depot. In addition to transporting part loads and groupage, it offers a “Night Express” service for the distribution of spare parts. GEFCO Germany also opened a maritime hub in Hanover to better serve the countries of Central and Eastern Europe.

To accompany industrial customers that export to the United States, GEFCO set up a long-term partnership with an American logistics provider present throughout the whole country. The subsidiary offers air and maritime freight distribution hubs in Hamburg, Bremerhaven and Frankfurt.

wEsTErN EurOPE

TuNIsIa- EurOPE

700tonnes of industrial

components transported via

airlift during the Tunisian

revolution


GLOBAL


GEFCO worldwideGEFCO suBsIdIarIEs

wEsTErN EurOPE

Benelux (Belgium and the Netherlands)

FranceGermanyItalySpainPortugalSwitzerlandUnited Kingdom

CENTral asIa, CENTral aNd EasTErN EurOPE

AustriaBaltic States (Estonia, Latvia and

Lithuania)

BulgariaCzech RepublicHungaryKazakhstanPolandRomaniaRussiaSlovakiaSloveniaTurkeyUkraine

aFrICa

MoroccoSouth AfricaTunisia

EasTErN asIa

ChinaHong Kong

sOuTh aMErICa

ArgentinaBrazilChile

SuBSIDIarY

parTner

repreSenTaTIon oFFICe

suBsIdIarIEs

32COuNTrIEs

ParTNErs

70COuNTrIEs


EFFiCiEnT


Prague logistics platform, Czech Republic


EFFiCiEnTWith all of its different areas of expertise, GEFCO offers a global service covering the entire inbound and outbound supply chain. Its core business comprises three strategic fields: outbound automotive logistics, inbound logistics and overseas logistics.


4 MIllIONin 2011

OvErsEas lOGIsTICs

300destinations served

OvErlaNd TraNsPOrT

462international lines


EFFICIENT

From Shanghai to Buenos Aires

From shanghai to buenos aires, full management of the automotive supply chain

GEFCO steers intercontinental flows between Shanghai and Buenos

Aires for large car manufacturers set up in Argentina. From picking

parts from Chinese suppliers through to delivery to the assembly

lines in Argentina, GEFCO ensures the smooth management of the

supply chain, in compliance with the standards of each of its

customers. This global and integrated solution meets the issues of

complex industrial supply chains.

ThE FlOw IN 7 sTEPs

Teams at the Chinese Freight Logistics platform (pLIC) receive a grouped order for parts from a car manufacturer based in argentina.

1


EFFICIENT


The pallets containing the parts are received at the

pLIC. GeFCo teams inspect the load and check that the

parts comply with the car manufacturer’s standards.

export customs formalities: GeFCo

gives the authorities all the necessary

documents (sales invoice, packing

list, tax refund document, etc.).

The components are picked up

from the car part suppliers.

2

4

3


Offer a faultless service throughout the logistics chain

Sébastien CLerMonT International supply chain Manager, GeFCo Courbevoie

eduardo ForD Sales and Marketing Manager, GeFCo argentina

“with this type of intercontinental maritime flow, it is essential to carry out multiple quality checks to offer a faultless service throughout the supply chain. GEFCO’s Chinese and Argentinean teams are constantly in touch with one another, with support from corporate engineering teams. The customer has one point of contact and can follow the steps of his flow at any time.

as soon as the automotive components arrive on the Shanghai platform, GEFCO teams ensure that the car manufacturer’s specifications are fully complied with. If the parts do not comply, then the pallets are made up again, in line with the set standard. Identifying any faults very early on offers security and represents considerable time savings for the customer.

GEFCO manages the suppliers to avoid the car manufacturer having to deal with this type of problem. The teams also carry out export customs formalities, which are often laborious and complex.

Flexibility is another key point: for example, GEFCO can connect the car manufacturers’ information systems to its own systems.

The volumes of this flow between asia and south america are set to increase largely in the years to come. In addition to the automotive industry, other industrial sectors, such as electronics, offer great development prospects.”

EFFICIENT



TraNsIT TIME

35days at sea

The Chinese Freight Logistics Platform (PLIC) in Shanghai is a new, key element in the GEFCO network. It manages the intercontinental flows of goods and develops door-to-door import and export solutions. Covering an area of 5,600 m2, this multimodal hub offers VMI (Vendor Managed Inventory warehouse) and cross-docking functionalities.

Local GEFCO teams enjoy a special relationship with Chinese customs services, enabling them to offer industrial customers customs clearance and tax representation services.Located near the Yang Shan port (Shanghai), this multimodal platform is also close to the Pudong international airport and to a railway station serving Russia and Kazakhstan.

The pliC in shanghai, GEFCO Group’s new international hub

Shipping by sea is organised,

optimising container loads.

The customer can follow loading in

real time on I-Trek.

5

EFFICIENT



FlOws

ON-GOING OPTIMIsaTIONto reduce overall transit time

Sea transport from Shanghai to Buenos aires, via Singapore, Madagascar and South africa.

6

arrival in Buenos aires. GeFCo argentina takes charge of the components and prepares them for the car manufacturer’s sites.

7

EFFICIENT



Outbound automotive logistics

GEFCO manages vehicle distribution from assembly plants through to dealerships. With over 60 years’ experience, the Group has acquired a global vision of the automotive supply chain, which allows it to offer unique expertise in flow engineering.

ThE ON-GOING OPTIMIsaTION OF INTErCONTINENTal dIsTrIBuTION PlaNs A partner to car manufacturers and car part suppliers, GEFCO is constantly optimising flows in order to reduce transit time, all the while maintaining “zero defect” service quality.

To accompany the automotive industry’s develop-ment, GEFCO is multiplying its resources in growing markets. In 2011, a fleet of 100 articulated vehicles was put into service in Russia to secure transport capacity for car manufacturer customers. The Group also opened a new sea route via the Black Sea to transport products from Spain, Italy and Turkey to the Russian market.

From the automotive centre to the dealership, GEFCO teams ensure delivery of vehicles, in close partnership with dealers and rental networks.

When designing distribution plans, GEFCO strives to propose multimodal alternatives in order to minimise the impact of its activities on the environment. As a result, 50% of the 4 million vehicles transported by GEFCO in 2011 were routed via alternative means to road: 30% by sea and 20% by rail.

hIGh addEd-valuE POsT-PrOduCTION OPEraTIONsIn its 80 storage, preparation and post-production centres all over the world, GEFCO offers a full range of Post-Production Operations (PPO) to car manufac-turers: adding options or accessories, window engrav-ing, fitting of alarms, etc. GEFCO teams also finalise limited edition vehicles for a given market.

To complete these services, GEFCO prepares the vehicles before they are distributed in the sales net-work to ensure they are delivered ready to go. The Pre-Delivery Inspection (PDI) includes dynamic test-ing, removing protective covers, washing, interior preparation, mechanical and electrical tests and final quality control. GEFCO also transforms commercial vehicles and restores used vehicles.


4MIllION

of which 50%

is by road,

30% by sea and

20% by rail

auTOMOTIvE CENTrEs

80dedicated to storage,

vehicle preparation for dealerships

and to ppo (post-production

operations)

In a particularly difficult context, GEFCO managed to adjust to variations in

product volumes in 2011 and held onto its European leadership position in

automotive logistics. The world’s major car manufacturers trust in GEFCO,

such as BMW, Daimler, Ford, General Motors, PSA Peugeot Citroën, Renault,

Toyota and Volkswagen.

EFFICIENT



arOuNd ThE wOrld

2,000logistics plans in use in

130 countries

3,500 rail wagons,

3,800 trucks and

30 ro-ro (roll-on/roll-off) boats dedicated to the multimodal transport of vehicles

an effective alliance

andrea Guido ConTI president of Gruppo Mercurio Spa

In June 2011, GEFCO acquired 70% of the capital of Gruppo Mercurio. Number two in Italy for the transport and distribution of vehicles, this company is present in 10 countries. This alliance allows GEFCO to speed up its development in the field of outbound logistics and its international expansion.

“The merger with GEFCO is a wonderful opportunity for Mercurio. We will now be able to offer our customers the full range of the Group’s services and considerably extend our network.In just a few months, a number of synergies between our teams and our activities have already taken shape. A key point is the streamlining of our transport plans. In addition, we are proud of our privileged position in certain thriving markets. In India, for example, our subsidiary Mercurio Pallia ranks in the top 5 of automotive logistics providers. We already have our own fleet of vehicle carriers in this country. The two-wheelers market will be our next area for conquering business. In 2012, we intend to strengthen our presence in South America, China and South-East Asia.”

EFFICIENT



inbound overland logistics

With a constantly growing international overland network, GEFCO designs

and manages door-to-door plans for industrial customers in every sector.

With a view to on-going progress, GEFCO aims to reduce costs and improve

operational performance in order to enhance the competitiveness of

industrials.

Constantly assess the strength of our processes

virginie QuéraT héMenT Steering Change and Quality ManagerFreight Transport and Logistics

“My job is to roll out the tools of the corporate plan in the Freight Transport and Logistics Department, as part of a lean approach.

This involves optimising management methods on the ground, to move towards greater pro-activity and towards faultless customer service.

at GEFCO, our industrial culture leads us to constantly assess the strength of our processes. I help operational staff to implement breakthrough projects. The objective is two-fold: to improve quality of information given to customers and to make our processes perfectly reliable. To do this, you need to be in touch with the field every day!”

arOuNd ThE wOrld

137depots linked by

462 international

routes

lOGIsTICs PlaTFOrMs 470,000

square metres

EFFICIENT

Inbound overland logistics


The GEFCO inbound offer combines freight secu-rity and the systematic optimisation of distribution plans. It comprises three integrated areas of activity:

• logistics platforms: cross-docking, stock man-agement, synchronisation, customisation, etc.;

• Overland transport: part loads and groupage; dedicated transport plans, from checking to col-lecting transport; customised express delivery.

• handling solutions: pooling and re-using indus-trial packaging units to optimise transport, storage and packaging costs.

GEFCO has around forty logistics platforms world-wide. These sites offer bespoke solutions in line with customers’ specific needs, whether these are basic or more complex. In 2011, GEFCO specialists also worked directly in around ten customer sites, within the framework of in-house services.

a wOrldwIdE NETwOrk, a GlOBal sTaNdard With 137 depots interconnected by 462 international lines, GEFCO proposes a global network and the lead-ing private network in Europe. All of the network’s depots apply unique operating and quality standards: flows are therefore fully secure wherever the Group is present.

Providing customers with relevant and constant information is an absolute priority for GEFCO. At their request, GEFCO teams can implement charts, col-laborative portals and secure interfaces to measure performance of the logistics chain in real time.

susTaINaBlE PaCkaGING: INNOvaTIvE aNd ECOlOGICal sOluTIONs GEFCO has developed unique expertise in managing flows of sustainable industrial packaging. Rolled out in 23 countries, the modular solutions of GefBoxSystem – flow optimisation and planning, transport, maintenance, container rental, etc. – allow industrial customers to focus on their core business. GEFCO can handle all or part of the logistics opera-tions relating to containers.

GefBoxSystem includes a full range of standard plastic bins, containers, pallets and covers, offering innovative and environmentally-friendly alternatives. The ergo-nomic packaging units are designed to protect fragile components.This flexible and ecological solution is a means to significantly reduce the number of vehicles on the road and the associated waste.

shIPPEd FrEIGhT

28 MIllIONtonnes each year

TraNsPOrT TIMEs 48 to 72 hours within europe

GrOuPaGE 30,700 shipments per day

ParT lOads

6,400shipments per day

urGENT TraNsPOrT 24/7

GEFBOxsYsTEM6.5 million reusable containers 48 million packaging units shipped

EFFICIENT

Inbound overland logistics


OverseasAs a sea and air transport forwarder, GEFCO designs and implements

efficient and competitive supply chain solutions. Serving over 100 countries,

the Group offers its industrial customers tailor-made solutions to optimise

their shipments.

GEFCO serves over 300 destinations thanks to a network of partners that share the same demands in terms of quality, costs and lead times. The Group’s overseas solutions help to optimise costs by con-solidating volumes, while making freight forwarding more reliable and logistics solutions more flexible.

GEFCO teams deliver the different compo-nents needed for production all over the world, at the right time and in the right place. Customers benefit from real-time shipment tracking and are appointed a dedicated GEFCO representative.

GlOBal sOurCING: a sTrONGEr PrEsENCE IN asIa In 2011, GEFCO opened a hub in Shanghai to sup-port its industrial customers’ international expansion. This 5,500 metre-square platform supplies a variety of services: cross-docking, Vendor Managed Inven-tory (VMI) for the automotive industry and storage and customisation operations. In addition, being located close to a train station enables multimodal solutions to be devised, notably to Russia and Central Asia.

In parallel, the Group has strengthened its partner-ship with Air China Cargo to better control air freight from China and to all European countries, via the air hubs of Roissy and Frankfurt.

CusTOMIsEd sOluTIONs TO OPTIMIsE CusTOMs aNd Tax FOrMalITIEsTo help companies that want to optimise their import and export logistics flows, GEFCO designs made-to-measure solutions in terms of customs and tax representation. The objective is to make physical flows as smooth as possible, to secure processes and minimise costs.

Working according to the same quality and operating standards all over the world, the Group's customs units propose the following services:

• Implementing simplified customs procedures and low-cost systems;

• VAT registration and VAT collection;• Managing VAT and INTRASTAT statements;• Accounting and tax analysis of customer flows;• Customised legislation watch.

Already recognised as an “Authorised Economic Operator” in a number of European Union countries, GEFCO will continue to extend this certification approach in 2012, enabling preferential treatment of the freight handled.

PrEsENT IN OvEr

100 countries

accounting for 85%

of global trade

EFFICIENT

Overseas


allow industrial customers to import and export stress-free

Laurence Daneau Customs and tax representation Manager

“Customs and Tax representation are often seen as burdens by international industrial firms that wish to focus on their core business. GEFCO’s customs and tax engineering solutions are customised to create value for their supply chain.

with recognised expertise in this area and with a global network of dedicated correspondents, GEFCO relieves its customers of the administrative complexities particular to each country. We propose an integrated offer to allow industrial customers to import and export stress-free.”

dEsTINaTIONs sErvEd

300OvErsEas dEPOTs

72 in the world

EFFICIENT

Overseas


rEspOnsiblE


Coworkers of GEFCO Slovakia


rEspOnsiblEAs part of its international expansion, GEFCO is rolling out a global human resources policy based on respect for people and for local cultures. Continually improving professional practices at the service of customers is the priority of the Group's employees.

EMPlOYEEs

10,300

GlOBal aGrEEMENT ON COrPOraTE sOCIal rEsPONsIBIlITY

300actions carried out by the subsidiaries

NaTIONalITIEs

65


The geographical expansion of GEFCO falls inline with an ambitious recruitment policy. 370 people joined the Group in 2011, with a particularly significant increase in workforce numbers in three high-growth areas: Asia, Central & Eastern Europe and South America. There was a 37% increase in employee numbers in the Group’s subsidiaries between 2000 and 2011, and today we can count 65 different nationalities.

Considering diversity and equal opportunities as factors of its success, GEFCO puts these principles at the heart of its recruitment policy. The Group empha-sizes the importance of integrating both young and senior people, disabled people and people from minorities.

a FraME OF rEFErENCE TO all hEad IN ThE saME dIrECTIONAll over the world, Group employees’ activities comply with an ethical frame of reference: the “Global frame-work agreement on corporate social responsibility”. Set up in 2006, it comprises fifteen commitments divided into four main fields:

• Health, safety and working conditions;

• Respect for fundamental human rights;• The fight against discrimination and the promo-

tion of equal opportunities;• Social dialogue.

In six years, 300 actions have been implemented as part of the global agreement in 24 GEFCO subsidiar-ies; 75 of these actions took place in 2011. The Group’s objective is to integrate more countries into this agreement each year. For example, in 2011, China and Latvia started to put its terms into application.

> The Group's Annual Sustainable Development Report

shows examples of these local actions.

ONE COdE OF EThICs, FIvE valuEs, sharEd PraCTICEs GEFCO employees at all levels of the company strive to put the five Group values into practice every day:

• Commitment, to rise to the most ambitious challenges;

• Passion for service, to offer our customers total involvement;

• solidarity, to share and stand together;• Innovation, to come up with new proposals;• Transparency, to build with trust.

Employees guided by a passion for service

RESPONSIBLE

Meeting customers’ requirements and anticipating their expectations is a

common goal shared by GEFCO’s 10,300 employees. Targeting the highest

level of professionalism, Group employees align their actions with a system

of values and are constantly in touch with the reality on the field.

GEFCO teams

>>>

wOrkFOrCE

up 37 %Growth in employee numbers in Group subsidiaries between 2000 and 2011

aCTIONs

300 actions within the Global Framework agreement have been carried out in 24 GeFCo subsidiaries in 6 years


An essential element of the corporate plan launched in 2010, managing via objectives, has been success-fully rolled out in all of the Group’s subsidiaries. At the start of the year, each employee gets a clear roadmap containing data, which is the individual embodiment of the company’s corporate plan.

EMPlOYEEs rEsPONsIBlE FOr ThEIr OwN saFETY aNd ThaT OF OThErs With the Management SysTem for Safety and health at work (SMST), GEFCO started a new drive in the areas of health and safety in 2011. The Group encour-ages on-going training of its employees so that they

become responsible for their own safety and that of others. Each manager must create an efficient and lasting “health and safety culture” within their teams.

By disseminating work standards, safety rules are gradually incorporated into instructions, enabling practices to be standardised on a global level and occupational risks to be minimised.

For GEFCO, safety at work is an absolute priority. This is why it is extending its demands in this field to its suppliers, sub-contractors and temporary work agencies it uses.

RESPONSIBLE

>>>

GEFCO teams

uniform managerial practices worldwide

Sabrina pInTo neveu International careers Manager

“In the human resources department, our mission is to encourage the internal mobility of employees to accompany the Group’s international expansion. The majority of managers we take on are multi-lingual and come from multi-cultural backgrounds.

Mobility does not only concern employees leaving France to go abroad, but also applies to moves within areas and intercontinental moves. Recently, for example, there were moves from Russia to Bulgaria or from Spain to Argentina.

Combined with training, mobility is a means of developing the professionalism and motivation of the teams. It also encourages uniform managerial practices worldwide, helping to raise the level of quality of our services. Our customers’ satisfaction and our employees’ commitment demonstrate the vigour of our human resources policy.”

hEalTh aNd saFETY

sMsTManagement SysTem for Safety and health

at work


EXECUTIVE BOARD

Executive board

(4) Yves Fargues, President and Chief Executive Officer - (8) Philippe Cossé, Strategy and Finance - (2) Paul-henri Fréret, PSA Peugeot Citroën Customer - (6) Jean-xavier lalo, Human Resources, Communication and Organisation - (3) luc Nadal, Freight Transport and Logistics - (5) Jean-Marc Prigent, Information Systems - (1) antoine redier, Vehicle Transport and Logistics - (7) Phil shankley, Business Development and Marketing.

1 2

3 45

6

87

Christian Zbylut, based in Vienna (left) : International development – Central Asia – Central and Eastern Europe – Middle East Christophe Poitrineau, based in Shanghai : International development – Eastern Asia and India

GEFCO in piCTurEsThese pages show the different faces of the GEFCO Group in the world and in its different activities.GEFCO employees, whether they are specialists in vehicle preparation, in customs engineering or in synchronised flow management, all perform their activity with the same passion and with one goal: to supply tailor-made supply chain solutions to industrial customers.


GEFCO IN PICTURES

From top to bottom and from left to right

> Kaluga, russia Unloading containers

of car parts

> Port of Bremerhaven, Germany

Transporting vehicles by Ro-Ro boat

> Poissy, France Handling

GefBoxSystem units

> Port of Rio, Brazil

> Paris, France Sales and Marketing

Department


GEFCO IN PICTURES


> Setubal, Portugal Painting unit in the Automotive centre

> Port of Shanghai, China

> Vesoul, France Containers headed for Russia

> Ghislenghien, Belgium Vehicle preparation

> Vatry airport, France Receiving electric vehicles imported from Japan



> Parma, Italy Two-wheelers storage

> Courbevoie, France Information Systems

Department

> Bucharest, romania Semi-trailer in GEFCO

colours

> Poissy, France GefBoxSystem collection

and washing centre

> Ontigola, spain Logistics platform

GEFCO IN PICTURES



> Blyes, France Utility vehicle fitting workshop

> Trnava, slovakia Cross-docking

> Port of Santos, Brazil


> Oosterhout, Netherlands Putting stickers on "Greenwheels” vehicles

GEFCO IN PICTURES



> Rail transport of vehicles

> GEFCO employee on the Great Wall

of China

> Podolsk, russia Logistics platform


> Izmit, Turkey Vehicle transport

GEFCO IN PICTURES



> Rail transport of goods

> Coventry, united kingdom Two-wheeler storage

> Palomar, argentina Automotive storage centre

> Milan, Italy Logistics platform

> Kaluga, russia Vehicle preparation

GEFCO IN PICTURES



> Port of Valparaiso, Chile

> Almaty, kazakhstan Head office of the

subsidiary

> Cargo plane


> Oosterhout, Netherlands Manufacture of leather

seats for limited edition vehicles

GEFCO IN PICTURES

DRHCO/Communication March 2012Written by: Cécile PompanonDesign/production: In medias resPrinting: DugasPhotos: Stéfan Meyer / D.R. (rights reserved)

77-81, rue des Lilas d’EspagneF-92402 Courbevoie CedexTel.: + 33 (0)1 49 05 21 21www.gefco.net

GEFCO is a member of EcoFolio for the recycling of paper www.ecofolio.fr

GEFCO The Group in 2012 GEFCO - RegioinBedrijf...Czech Republic Budova IBC, Pobřežni 3 18600 PRAHA...

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Transcript of GEFCO The Group in 2012 GEFCO - RegioinBedrijf...Czech Republic Budova IBC, Pobřežni 3 18600 PRAHA...