GDS Corporate Capability Statement 2015

14
P E O P L E | E X P E R T I S E | S O L U T I O N S C O R P O R A T E C A P A B I L I T Y S T A T E M E N T 2 0 1 5

Transcript of GDS Corporate Capability Statement 2015

Page 1: GDS Corporate Capability Statement 2015

P E O P L E | E X P E R T I S E | S O L U T I O N S

C O R P O R A T E C A P A B I L I T Y S T A T E M E N T 2 0 1 5

Page 2: GDS Corporate Capability Statement 2015

CORPORATE CAPABILITY STATEMENT 2015

Main Line (Toll Free): 888.299.3294 International HQ

24x7x365 Support Center: 888.435.7986 310 Laser Lane

Corporate Website: http://www.getgds.com Lafayette, Louisiana 70507 USA

New Orleans Offices Baton Rouge Offices

2424 Edenborn Avenue, Suite 520 14141 Airline Highway, Bldg. 1, Suite T

New Orleans, Louisiana 70001 USA Baton Rouge, Louisiana 70817 USA

Houston Offices Lockport Offices

1718 Fry Road, Suite 205 1219 Crescent Avenue

Houston, Texas 77084 USA Lockport, Louisiana 70737

GDS on Social Media Networks:

Twitter: http://www.twitter.com/getgds

Facebook: http://www.facebook.com/getgds

YouTube: http://www.youtube.com/user/getgds

LinkedIn: http://www.linkedin.com/company/global-data-systems

GDS Business Information:

GDS DUNS Number: 62-648-6237 Federal Tax ID #: 72-1113707

LA Contractors License: 45897 Primary NAIC Code: 541512

USAC Erate Program SPIN#: 143030855 USAC Rural Healthcare SPIN#: 143007389

FEMA CAGE#: 1FFN6 Primary SIC Code = 7373

GDS State Contract Information:

Cisco Systems, Inc. Data Communications Products & Services (#409343)

NetApp Microcomputer & Peripherals Contract (#408757)

TrippLite Brand Name Computer Peripherals (#409200)

GDS Branded: SIP Trunking Products & Services (#409343)

GDS Branded: Brand Name Networking Products & Services (#409681)

*EMR effective May 8 each year

ISNetworld membership number = 400-168915

Disa, Inc., Exploration and Production Contractors Consortium (EPCC) number = 12577

GDS Safety Statistics: 2012 2013 2014 2015

Total Recordable Incident Rate (TRIR) 0 0 0

Experience Modifier Rate (EMR)* .88 .83 .80 .79

HRS Worked 204,002 197,447 189,986

Page 3: GDS Corporate Capability Statement 2015

Why Select GDS as Your Partner?

Whether you are a State Government agency or a company in the private sector seeking solutions, GDS is your ideal

partner. From our experience as an outsourced CIO, a prime contractor or a sub-contractor to projects working with our

manufacturing partners, we are adept at fulfilling the necessary role’s unique responsibilities. GDS meets all reporting

requirements, submits accurate invoices on time, and respects established lines of reporting and communication. We

preserve confidentiality and privacy in every matter.

With our experience in 28 years of public and private sector projects, GDS is an effective partner from day one. Whether

offering recommendations as a trusted advisor, serving as a sounding board for client’s ideas, or managing the entire

infrastructure, we consistently help to maximize the impact and efficiency of the products and services we deliver.

GDS’ professional environment yields high staff retention - and therefore, high staff continuity on projects. We emphasize

action, accountability, and documentation, in the best interests of our clients,

partners and staff.

Our Value Proposition

Education. An educated client is an informed, empowered client. An informed, empowered client is a partner.

Innovation. Continuous investment in our infrastructure means evolving solutions for our clients.

Information. Communicating timely, business relevant news & content specific to their industry, not just a sales call.

Satisfaction. Assuring that our client’s needs come first, and their expectations are exceeded on a consistent basis.

Chris Vincent, President Chuck Vincent, Chairman & CEO

P E O P L E | E X P E R T I S E | S O L U T I O N S

C O R P O R A T E C A P A B I L I T Y S T A T E M E N T 2 0 1 5

Page 4: GDS Corporate Capability Statement 2015

"Our client's network infrastructure is a strategic business asset that can enable opportunity and drive new revenue streams." Ned Fasullo - Chief Marketing Officer

As we enter our 28th year of business in Louisiana, Global Data Systems

is set once again to disrupt the common thought processes of

telecommunications and technology.

With the opening of our International Corporate Headquarters

adjacent to our Gen 2 modular datacenter in Lafayette, the only one

of its kind in Louisiana, and our new satellite teleport, GDS is bringing

true facilities-based solutions to the market that service the business

relevant solutions and outcomes that clients are looking for.

In telecommunication it’s about collaboration and mobility - not free

long distance. In datacenter it’s not how low your price per gigabyte

is, it’s about a complete solution for virtualization, storage and

management that is both scalable and redundant, that encompasses

both your telecommunications and technology infrastructure. In

systems integration it’s not about ‘pushing boxes’, it’s about bringing a

cohesive approach and methodology to hardware, cabling and

security that benefit the organization.

Global Data Systems is not ‘just another IT shop’. In fact, our expertise,

talent and infrastructure allow us to occupy a very specific place in the

market, providing comprehensive services to support our client’s

business processes.

We are committed to the success of our clients. Our desire is to bring a

consultative approach and business relevant outcomes to solve their

challenges for today, and tomorrow, across an ever-changing

landscape of opportunity.

We thank you for your continued confidence in our abilities, and look

forward to working with you today, and tomorrow.

With GDS your organization can ‘Achieve Different’.

A C H I E V E D I F F E R E N T

Page 5: GDS Corporate Capability Statement 2015

"We believe in a comprehensive approach to the solution and we achieve different by providing 24x7 support from the core, all the way to the end-points, compassing all devices and services.” Robert Guidry, CCIE - Chief Technology Officer

A C H I E V E D I F F E R E N T

Page 6: GDS Corporate Capability Statement 2015

GLOBAL DATA SYSTEMS CONNECTED ECOSYSTEM OF SOLUTIONS

TRANSPORT CIRCUIT

SERVICES

SATELLITE

COMMUNICATIONS

SIP TRUNKING

SOLUTIONS

STRUCTURED CABLING

SERVICES

HOSTED VOICE

SOLUTIONS

HOSTED VIDEO

SOLUTIONS

CALL CENTER

SOLUTIONS

OFFICE IN THE CLOUD

SOLUTIONS

INFRASTRUCTURE-AS-A-

SERVICE SOLUTIONS

VIRTUALIZATION

SOLUTIONS

COLOCATION

SOLUTIONS

FLEXPOD ARCHITECTURE

SOLUTIONS

MANAGED IT &

SECURITY SERVICES

VIDEO SURVEILLANCE

SOLUTIONS

SYSTEMS INTEGRATION

SERVICES

VESSEL TRACKING

SOLUTIONS

COMPLIANT ARCHIVING

AND E-DISCOVERY

LAN / WAN DESIGN

AND MANAGEMENT

"We believe in a comprehensive approach to the solution and we achieve different by providing 24x7 support from the core, all the way to the end-points, encompassing all devices

and covering all services.”

DISASTER RECOVERY

SOLUTIONS

PORT SECURITY

SOLUTIONS

ACCESS CONTROL

SOLUTIONS

CCTV & DIRECTV

SOLUTIONS

Page 7: GDS Corporate Capability Statement 2015

"We design, build and manage your company's central nervous system."

With almost three decades of work experience,

Global Data Systems has developed highly

specialized solutions that address the challenges

of our client’s unique market and business

challenges and opportunities.

Our consultants know the industries in which we

play, and can provide our clients with the most

up-to-date and innovative approaches to

managing and overcoming industry pains.

With Global Data Systems as their partner, our

clients know that they have a fully trained and

certified staff of the highest quality, with an

outcome that will match, providing cost

reduction and recovery through economies of

scale, utilizing the latest communications and

technology infrastructure.

Page 8: GDS Corporate Capability Statement 2015

What We Do and Where We Work

A C H I E V E D I F F E R E N T

Energy, Oil & Gas

VSAT Quick Deploy Solutions

Maritime VSAT Solutions

Vessel Tracking Solutions

Port Security Solutions

Hosted Video Surveillance Solutions

Healthcare

Cisco Telemedicine Solutions

Cisco SmartCare Solutions

Enterprise Storage Solutions

Managed Desktop/Server Solutions

Managed Network Security Solutions

Education

Campus Wireless Solutions Under New Erate

Single & Multi-Campus Video Surveillance

Single & Multi-Campus Access Control

Hosted, Premise & Hybrid Voice Solutions

State & Local Gov’t

WSCA Contract for Cisco, HP, Axis and more

GDS Branded State Contract - SIP Trunking

GDS Branded State Contract - Networking Solutions

Recognized in State of LA Business Since 1990

Petro-Chemical

Premise & Hosted Video Surveillance

TWIC Certified Access Control Solutions

Structured & Low Voltage Cabling Solutions

Hard-to-reach Communications Solutions

Financial

Data Archiving & Compliance Solutions

Managed Network Security Solutions

Managed Desktop/Server Solutions

IP Asset Management Reporting for Mergers

Network Auditing/Penetration Testing

Comprehensive Single Vendor Solution. GDS has built a name for itself by creating a true comprehensive, single vendor solution by consolidating LAN/WAN, Telephony

and Collaboration services and wrapping a 24x7x365 managed service and helpdesk around it. By following this methodology

we are providing our customers with a single point of contact for all services, tens to hundreds of thousands of dollars saved

over a 36 to 60 month term contract*, a scalable infrastructure that grows instantly as dictated by the needs of the business,

and a redundant, facilities based NOC and Helpdesk that are always on and always ready.

By taking this approach, GDS is considered a true value proposition and partner to its customers, as we are tied in to the cus-

tomer’s long-term strategies and goals. Anyone can have the same. With GDS you can achieve different.

*Based on previous customer results where all services were consolidated with GDS.

Page 9: GDS Corporate Capability Statement 2015

You Can Achieve Different with GDS?

Our Core Values

Our Mission

Partner with our clients in the delivery of world-class IT solutions designed to solve business needs and maximize productivity.

People.

Hire the best and the brightest and provide the tools, training and latitude for them to be successful.

Expertise.

Partner with the best in the industry to assure a high success and satisfaction rate for our clients.

Solutions.

Invest in our own infrastructure to provide the most comprehensive solutions in the industry.

Our Vision

Create an exceptional client experience by consistent

execution and delivery of client solutions, driving rapid

company growth and increased profitability.

Our People

The soul of GDS is our people. As a world-class provider, our

people are the true market differentiator for GDS in the

delivery of advanced IT solutions.

Like the industry we are in, GDS is constantly evolving and

innovating to assure the success of our client projects.

GDS’ unwavering investment in technology that achieves

dramatic cost savings, supports innovation, and

accommodates our forward thinking benefits our clients in

many ways.

GDS has consistently received high performance ratings

from our vendor partners, as well as industry publications

and outlets. In 28 years of performing for our clients, we

have gained a very unique insight into the success

practices necessary to win, and the same unique

perspective on future innovations that impact these

same clients long-term.

GDS has always been, and will remain, an early adopter

of new and business relevant technologies that save time

and money, while expanding our ability to perform for our

clients. In many cases these same relevant technologies

are put into product offerings to flow directly from our

infrastructure to our clients for their benefit.

We will continue to deepen and improve our use of

innovative future technologies, with advances that allow

our staff to work from anywhere in the world, with an

internet connection and a web browser, 24x7x365. This is

an important value proposition that we bring to our clients

and gives them the peace of mind that their critical

infrastructure is always up and always accessible for

support needs.

“Once a new technology

rolls over you, if

you’re not part of the

steamroller, you’re

part of the road”

Stewart Brand

Page 10: GDS Corporate Capability Statement 2015

Global Data Systems’ Leadership Team

GDS has assembled one of the most experienced management teams in the country in our sector. With well over 100+

years of combined industry experience, each member is individually recognized as an expert, an innovator and a trusted

advisor to clients.

The Team Approach

Highly motivated, trained and certified innovators are waiting to meet your challenges head on.

Charles "Chuck" Vincent, CEO/Chairman Chris Vincent, President

Robert Guidry, CCIE, Chief Technology Officer Mark Ditsious, Chief Financial Officer

Ned Fasullo, Chief Marketing Officer Rich Stewart, Director of HR/Health, Safety & Environment

Vaughn Crisp, Director of Sales Dean Davis, Director of Sales

Darrell Sittig, Director of Operations Jeremie Mize, Vice President of Business Development

Employee Certifications include:

Cisco Certified Internetwork Experts (CCIE)

Cisco Sales Experts (CSE)

Cisco Certified Network Associate (CCNA)

Cisco Certified Security Personnel (CCSP)

Cisco Certified Design Professionals (CCDP)

Cisco Certified Voice Professional (CCVP)

Cisco Certified Network Associate-Voice (CCNA-V)

Cisco Certified Network Professional-Voice (CCNP-V)

Cisco Certified Network Professionals (CCNP)

Cisco Certified Design Associates (CCDA)

Microsoft Certified System Engineer (MCSE)

VMware Sales Professionals (VSP)

VMware Technical Sales Professionals (VTSP)

VMware Certified Professionals (VCP)

SeaTel Certified Engineers (STTTC)

iDirect Operation and Maintenance Technicians (iOM)

Advanced iDirect Operation and Maintenance (AiOM)

GVF VSAT Technician (GVF-VSAT)

iDirect Certified Engineers (iDCE)

iDirect Certified Technicians (iDCT)

MetaSwitch Certified Technicians (MCT)

PMI Project Management Professionals (PMP)

Registered Communications Distribution Designers (RCDD)

Manufacturer/Vendor Partner Levels Include:

Cisco Gold Partner

Cisco Cloud Builder Partner

HP Business Partner (Personal/Printing Solutions)

HP Silver Networking Specialist Partner

Microsoft Silver Partner

NetApp Gold Partner

Cobham/SeaTel Top 20 Distributor Worldwide

Axis Gold Partner

VMware Enterprise Infrastructure Virtualization

Panduit Network Systems Integrator

Lenel Authorized Value Added Reseller

Crestron Elite Dealer

Nauticomp Dealer

FLIR Elite Dealer

KVH Master Service Partner

Infinias Certified Partner

DirecTV Elite Dealer

Page 11: GDS Corporate Capability Statement 2015

Supporting clients locally, regionally, nationally and globally, anytime, anywhere.

For an interactive map with details, please visit http://www.getgds.com/facilitiesandnetwork.cfm

Redundant Core Infrastructure

Satellite Support Centers

Regulatory Compliant Datacenters

Satellite Teleports

Facilities-based Telecommunications & Network

GDS is a CLEC (Competitive Local Exchange Carrier). In the US LECs are divided into

incumbent (ILECs) and competitive (CLECs). As a CLEC, GDS is able to generate

telephone dial-tone and data circuits and provide those services to 100% of all LEC

exchanges in the US. From a carrier perspective, and to get services to the "last

mile" in hard-to-reach and rural places, or where we do not have premise equip-

ment in a local CO, we also have wholesale arrangements with all major carriers.

Always-on Facilities You Can Count On.

The primary Call Feature Server (CFS) & Session Border Controller (SBC) is located in

Global Data System’s managed datacenter in Lafayette, LA. This Gen 2 modular &

hardened datacenter facility has redundant power, multiple backup generators, UPS

backup, fire suppression, access control, and is manned 24x7x365. Our secondary CFS/

SBC system is located within the Equinix flagship DA1 International Business Exchange

(IBX) in Dallas, Texas. Our primary locations, Lafayette, LA & Dallas, TX are interconnect-

ed via GDS' VPLS backbone network in addition to a redundant point-to-point links.

Page 12: GDS Corporate Capability Statement 2015

Supporting clients locally, regionally, nationally and globally, anytime, anywhere.

For an interactive map with details, please visit http://www.getgds.com/facilitiesandnetwork.cfm

Redundant Core Infrastructure

Satellite Support Centers

Regulatory Compliant Datacenters

Satellite Teleports

Global Network of Regulatory Compliant Datacenters: Our network of datacenters

cover all current national and international communications compliance and are

state-of-the-art.

Description Specifications are:

* Unlimited on-demand access to compute & storage

* Real-time data replication

* Storage SLA is “Eleven Nines”

* Compute SLA is 99.99%

* SSAE-16, ISO 27001 & PCI compliant, FISMA Moderate

* Data ‘in transit’ is encrypted with SSL / TLS connections

* Data ‘at rest’ is encrypted using AES 256 bit encryption

* All data is stored on tamper proof WORM compliant storage

Global network of support & maintenance centers in partnership with Cobham/

SeaTel allow us to provide our international satellite clients with local and on-site

hands to deal with any issue that may arise, anywhere, anytime.

Page 13: GDS Corporate Capability Statement 2015

2014

2013

2012

2015 I N D U S T R Y R E C O G N I T I O N

CRN Magazine

CRN Tech Elite 250 list

MSPMentor.net

Ranked #41 on the MSPmentor 501 Global Edition of top managed IT service providers in the world.

Ranked #35 on the MSPmentor 200 North America of top managed IT service providers.

CISCO SYSTEMS

GDS Recognized for Excellence in Customer Satisfaction for 2014.

WORLD TELEPORT ASSOCATION

GDS Named to the "Fast Twenty" at #6 fastest growing independent satellite teleports in the world.

MSPmentor 501 Global

Ranked #48 on the MSPmentor 501 Global Edition of top managed IT service providers in the world.

Ranked #38 on the MSPmentor 200 North America Edition of top managed IT service providers in the world.

CRN Magazine

GDS named to CRN Magazine's Tech Elite 250 list for solution providers in the U.S. and Canada who have the

highest level and most certifications from Cisco, Citrix, Dell, EMC, Hewlett-Packard, IBM, Microsoft, NetApp,

Symantec and VMware.

GDS named to CRN Magazine's "Solution Provider 500" annual ranking of the top VARs in the US.

Baton Rouge Business Report

GDS ranked #5 out of the top 25 privately held IT and telecommunications firms in Greater Baton Rouge.

New Orleans City Business

GDS ranked #5 among the top privately held IT and telecommunications firms in Greater New Orleans.

Louisiana Economic Development

GDS receives Governor’s Technology Award for Growth Company of the Year.

CRN Magazine

GDS named to CRN Magazine’s Best Partner Program in the US.

GDS named to CRN Magazine's "Solution Provider 500" annual ranking of the top VARs in the US.

IND Magazine

Ranked #35 on the Acadiana Top 50 Business List of privately held companies.

Cobham/SeaTel

GDS awarded as "Fastest growing satellite communications company in North America".

GDS awarded as "Fastest growing satellite communications company in the Gulf of Mexico".

GDS awarded as a "Top 20 Dealer Worldwide".

Page 14: GDS Corporate Capability Statement 2015

At GDS, we believe that the goals and objectives of our clients are directly tied to our own. To that end GDS is dedicated to helping our clients access accurate and relevant

information to make the best decisions possible about their current and future use of

technology to strengthen and sustain their organizations, thereby creating the opportunities

necessary for them to achieve their goals and objectives. In working to accomplish the

GDS mission, our staff follow the principle that it is not the talent of the individual, but the

combined power of group members that creates the synergy necessary to win.

www.getgds.com

© 2015 Global Data Systems, Inc., www.getgds.com

Corporate Capability Statement Q1-2015 V1