GCXS - Dutch Interconnect Alliance - Product … - Dutch...•...

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© GCXS in Commercial Confidence Page 1 of 19 Global Communication Access Dutch Interconnect Alliance (DIA) Customer Product Description

Transcript of GCXS - Dutch Interconnect Alliance - Product … - Dutch...•...

 

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Global  Communication  Access    Dutch  Interconnect  Alliance  (DIA)  

Customer  Product  Description    

 

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TABLE OF CONTENTS.

Table  of  Contents.  ...................................................................................................................................................  2  

1   Introduction  ....................................................................................................................................................  3  

2   The  Drivers  and  Benefits  of  Dutch  Interconnect  Alliance.  ..............................................................................  4  

2.1   NGN  Interconnection  –  Issues  and  Opportunities.  .................................................................................  4  

2.2   NGN  Interconnection  –  The  Dutch  Interconnect  Alliance  way.  ..............................................................  5  

2.3   DIA  -­‐  Benefits  Summary.  .........................................................................................................................  6  

3   DIA  -­‐  Platform  and  Functional  Overview.  ........................................................................................................  7  

3.1   DIA  Availability  and  Performance.  ..........................................................................................................  9  

4   DIA  Products.  ................................................................................................................................................  10  

4.1   Dutch  National  Alliance  (DNA).  .............................................................................................................  10  

4.1.1   Example  Call  Flow.  ........................................................................................................................  11  

4.1.2   DNA  –  Performance  Targets.  .........................................................................................................  12  

4.1.3   Settlement  for  DNA  traffic.  ...........................................................................................................  13  

4.2   Dutch  Private  Alliance  (DPA).  ................................................................................................................  14  

4.3   International  Outbound  and  Inbound.  ..................................................................................................  15  

5   Interconnecting  to  DIA.  .................................................................................................................................  15  

6   Operational  Support.  ....................................................................................................................................  17  

6.1.1   Network  Monitoring  and  Repair.  ..................................................................................................  17  

6.1.2   Interconnect  Implementation.  ......................................................................................................  17  

7   Commercial.  ..................................................................................................................................................  17  

7.1   Contractual  Model.  ...............................................................................................................................  17  

7.2   DIA  Pricing.  ............................................................................................................................................  17  

7.3   Alliance  Inter  SP  Settlement.  ................................................................................................................  18  

7.3.1   Dutch    National  Alliance  (DNA)  –  Settled  ......................................................................................  18  

7.3.2   DNA  -­‐  Bill  and  Keep.  ......................................................................................................................  19  

 

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1 INTRODUCTION

The   Global   Communication   Access   (GCXS)   Dutch   Interconnect   Alliance   (DIA)   service   is   a   set   of   network  capabilities   and   product   features   which   facilitate   interconnection   between   Next   Generation   (NGN)   Service  Providers  (SPs)  to  enable  the  exchange  of  ‘VoIP’  (and  other  ‘media  over  IP’)  traffic.  

Unlike   traditional   TDM   or   VoIP   bi-­‐lateral   interconnection,   the   DIA   service   is   based   on   ‘multi-­‐lateral’   IP  interconnection   across   a   purpose   built   VoIP   ‘Alliance’   network.   This   provides   the   following   benefits   to  participating  SPs  :-­‐  

• Support  for  cross  network  VoIP  services  -­‐  The  DIA  service  is  designed  to  enable  high  quality  voice,  HD  voice  and  other  ‘multi-­‐medial’  over  IP  services  across  SP  boundaries  enhancing  the  revenue  potential.  

• Reduced  Opex  costs  –  The  DIA  requires  a  single  interconnect  to  the  cloud  for  each  SP,  so  minimises  the  technical   and   commercial   resources   required   to   set-­‐up   and   maintain   multiple   interconnect  arrangements.  

• Reduced  time  to  interconnect  -­‐  by  connecting  to  the  DIA  cloud,  SPs  have  immediate  access  to  all  other  connected  SPs  (who  they  wish  to  interconnect  with).  

• Simplify   the   interconnect   process   –   The  DIA   service   provides   tools   and   resources   to   take   away   the  complexity   associated   with   multiple   interconnection   including   interworking,   addressing,   commercial  settlement  etc.  

• Experience,  Neutrality  and  Product  Ownership  –  the  DIA  service  is  provided  by  a  trusted  and  neutral  partner  with  significant  experience  in  the  Dutch  market.  GCXS  will  not  compete  with  our  SP  customers  and  will  remain  focussed  on  interconnection,  a  common  requirement  for  all  SPs.  DIA  customers  have  a  strong  say  in  the  development  of  the  DIA  product  to  ensure  it  meets  the  needs  of  our  customers  now  and  in  the  future.  

The  following  sections  of  this  document  describe  the  overall  DIA  service,  the  various  product  options  available  and  an  overview  of  the  technical  implementation.    

 

 

 

 

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2 THE DRIVERS AND BENEFITS OF DUTCH INTERCONNECT ALLIANCE.

The   DIA   service   enables   ‘cross   SP’   support   for   VoIP   (and   other   media   over   IP)   calls,   while   minimising   the  effective  cost  of  interconnecting  ‘NGN’  networks.    

The   DIA   service   is   built   on   a   carrier   class,   neutral   interconnect   network   and   supports   a   range   of   different  product  features.  

The  following  sections  provide  an  overview  of  the  challenges  of  interconnection  in  the  NGN  world  and  highlight  the  benefits  of  the  DIA  service.  

2.1 NGN INTERCONNECTION – ISSUES AND OPPORTUNITIES.

Most   Service   Providers   (SP)   are   deploying   NGN/IMS   networks   to   take   advantage   of   the   cost   savings   and  additional   service   features   (and   therefore   revenue   opportunities)   offered   by   ‘Multi-­‐media   VoIP’   services   vs  traditional  TDM  telephony.  

Whilst   VoIP   features   (such   as   HD   voice   and   video   telephony)   may   be   supported   within   an   SPs   network,  experience  has  shown  (for  example  with  SMS)  that  only  when  these  features  are  available  ‘across  networks’  do  they  become  mass  market  adopted  and  successful.  

Today,  most  calls  between  NGN  networks  transit  the  TDM  PSTN,  as  shown  below  :  

NGNNetwork

PSTN

GW

GW GW

GW

NGNNetwork

NGNNetwork

NGNNetwork

NGN Interconnection via the TDM PSTN  

This  interconnect  model  has  considerable  disadvantages  to  the  NGN  Service  Providers:-­‐  

• Advanced  VoIP  features  will  not  work  between  networks.  

• Cost  of  TDM-­‐VoIP  Gateways  to  convert  traffic.  

• Reduction  in  voice  quality  due  to  VoIP-­‐TDM  conversions.  

To   overcome   these   disadvantages,   NGN   SPs   have   started   to   implement   direct   bi-­‐lateral   VoIP   Interconnects  between  their  networks,  as  shown  below:  

 

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NGNNetwork

NGNNetwork

NGNNetwork

NGNNetwork

NGN Interconnection – Direct Bi-Lateral  

Whilst   this   interconnect   model   can   support   VoIP   services   across   networks,   each   SP   has   to   implement   and  administer  each  individual  interconnection  (both  technically  and  commercially).  This  represents  a  considerable  cost   in  network  and  human  resources   (with   the  appropriate   level  of   technical  expertise),  and   the  number  of  direct  bi-­‐lateral  interconnects  will  therefore  be  cost  limited.  

2.2 NGN INTERCONNECTION – THE DUTCH INTERCONNECT ALLIANCE WAY.

The  DIA  service  enables  NGN  SP  customers   to  realise   the  benefits  of  providing  cross  network  advanced  VoIP  services,  whilst  minimising  the  effective  cost  of  interconnection  compared  with  the  direct  bi-­‐lateral  model.  This  is  shown  below:  

 

NGNNetwork

NGNNetwork

NGNNetwork

NGNNetwork

NGN Interconnection – DIA

 

Dutch Interconnect

Alliance

 

 

 

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The  DIA  service  is  a  multi-­‐lateral  interconnect  model  (also  known  as  Alliance).  

Customers  connect  their  NGN  network  (IP  interconnect  and  SIP  interconnect)  to  the  DIA  service  ,  and  can  then  send  and  receive  VoIP  traffic  to/from  any  other  connected  network  on  a  ‘policy’  basis.    

DIA  will  support  a  number  of  product  features,  allowing  customers  to  select  the  best   interconnect  service  (in  terms  of  traffic  types  supported,  quality  of  service  requirements,  settlement  models  etc.)  to  suit  their  business.  

The  DIA  service  is  designed  to  carry  advanced  VoIP  services,  and  to  provide  carrier  class  availability  and  traffic  performance  required  for  business  critical  commercial  services.  

GCXS   have   partnered   with   XConnect   (a   leading   player   in   the   NGN   interconnect   market)   to   leverage   the  expertise,   experience   and   technology   of   both   businesses   to   deliver   a   truly   carrier   class,   next   generation  interconnect  solution.  

2.3 DIA - BENEFITS SUMMARY.

Customers  of  the  DIA  service  will  benefit  from  the  following:-­‐  

• Simple  to  implement  NGN  interconnection  which  supports  end-­‐to-­‐end  VoIP  services  across  networks.  

• High  quality  VoIP  interconnection,  with  guaranteed  QOS  and  availability,  as  good  as  the  PSTN.    

• Reach   multiple   networks   with   a   single   interconnect,   reducing   the   technical,   operational   and  commercial  costs  &  risks  of  multiple  direct  interconnections.  

• Reduced  time  to  implement  multiple  interconnects.  

• Bandwidth   aggregation   –   efficient   use   of   IP   interconnect   bandwidth   by   aggregation   of   traffic   to  multiple  partners.  

• Flexibility   –   Where   possible   GCXS   will   work   with   customers   to   tailor   the   implementation   to   their  specific  network  requirements.  

• Neutrality  –  GCXS  will  not  compete  with  our  customers,  and  all  members  are  listened  to  equally.  

• Experience   –   GCXS   and   XConnect   have   years   of   experience   in   deploying   and   operating   NGN  interconnection  solutions.    

• Future  Direction  –  GCXS  will  work  with  our  members  to  define  the  future  direction  of  DIA  as  members  deploy  and  enhance  their  NGN  networks  and  service  set.  

 

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3 DIA - PLATFORM AND FUNCTIONAL OVERVIEW.

Figure  3-­‐1  below  shows  a  functional  overview  of  the  DIA  platform.  Note  this  example  shows  Dutch  Numbering  being  loaded  into  the  Registry  from  the  COIN  NP  database.  Numbers  (representing  either  customer  numbers  or  destinations)   and   routes  may   also   be   uploaded   by   customers   directly,   or   obtained   from   other   data   sources  depending  on  the  interconnect  application  being  provided:-­‐  

DIARegistry

COINNP Data

QOS IP Network Interconnect

Hub

SP CNetwork

SP BNetwork

SP ANetwork

+31123 +31456 +31789

+31123 = SP A+31456 = SP B+31789 = SP C

+31123 = SP A = SIP:[email protected]+31456 = SP B= SIP:[email protected]+31789 = SP C= SIP:[email protected]

ENUMQuery

SIP/RTPMedia

IP Interconnect

Link

 

 

Figure  3-­‐1  –  DIA  Functional  Overview.  

The  DIA  service  is  delivered  by  the  integration  of  a  number  of  functional  ‘components’.  All  components  and  the  underlying  network  connectivity  provide  carrier  grade  performance  and  availability  and  are  at  least  replicated  to  avoid  any  single  points  of  failure.  

• DIA  Number  Portability   (NP)  Database  –  The  DIA  NP  database  contains  the  authoritative  mapping  of  Dutch  Telephone  Numbers  (TN)  to  ‘owning’  Service  Provider’  (as  allocated  and  regulated  by  the  Dutch  telecom  regulator).  The  DIA  NP  database  is  updated  from  the  COIN  NP  database  

•  

• DIA  Registry  –  The  DIA  Registry  is  the  ‘brain’  of  the  DIA  service.  The  Registry  fulfils  three  functions  :-­‐  

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o Number/Address  Registry  –  this  holds  the  list  of  available  addresses  and  any  associated  data.  For  example  in  the  DIA  service,  the  Registry  will  hold  the  Dutch  Telephone  numbers  mapped  to  their  SP  owners.  This  information  is  obtained  from  the  COIN  NP  database.  

o Policy  Logic  –  Policy  logic  defines  whether  a  call  is  allowed  based  on  either  commercial  (eg  is  SP  A  allowed  to  send  calls  to  SP  B  ?),  and/or  technical  (eg  can  TN  A  send  a  call  to  TN  B,  are  they  compatible  ?)  rules.    

o Routing   Logic   –   Routing   logic   defines   the   ‘route’   returned   by   the   Registry   for   a   given   ‘call’  scenario.  The  route  returned  may  be  different  based  on  the  TN  dialled,  the  originator,  the  type  of  call  etc.    

• Interconnect   Hub   –   The   interconnect   hub   is   the   central   point   for   interconnecting   SIP   Signalling   and  Media  between  DIA  customers.  SPs  connect  their  VoIP  network  to  the  Interconnect  Hub  and  can  pass  calls   to   all   other   connected   SPs,   avoiding   the  need   to   implement  multiple  direct  VoIP   interconnects.  The   Interconnect   Hub   queries   the   Registry   to   determine   whether   a   particular   call   between   SPs   is  ‘allowed’  through  policy  and  if  so  where  to  route  the  call.  

The  Interconnect  Hub  provides  the  following  functions:-­‐  

o Session  Border  Control  –  All  SP  SIP  interconnects  to  the  hub  terminate  on  the  interconnect  hub  SBC.  The  SBC  supports  SIP   layer  security  (topology  hiding,  Call  Admission  Control,  B2BUA,  SIP  message  validation),  and  SIP  interworking  (allowing  different  implementations  and  methods  of  SIP  to  be  ‘interworked’  amongst  the  SPs).  

o Stateful   SIP   Proxy   –   The   SIP   Proxy   routes   the   SIP   messages   between   the   SPs.   The   proxy's  internal   routing   engine  queries   the  Registry   to   determine  whether   a   call   is   allowed,   and   the  appropriate  SIP  route  for  the  call.  The  SIP  Proxy  routing  engine  supplements  the  routing  data  received  from  the  Registry  to  allow  more  complex  routing  scenarios  if  required  (eg  first  choice,  second   choice   etc.).   If   a   call   requires   Media   Relay,   the   proxy   will   allocate   an   appropriate  address  and  port.  

o Media  Relay  –  The  media  relay  is  an  optional  element,  and  can  be  used  to  support  particular  call   scenarios  where  media   topology   hiding   or  NAT   traversal   are   required.  Use   of   the  media  relay  for  a  particular  call  is  controlled  by  the  SIP  Proxy.  

o CDR   Generation   –   A   Call   Detail   Record   is   generated   for   every   call   across   the   hub.   CDRs   are  stored   in   a   data-­‐warehouse   and   form   the   basis   for   quality   and   usage   reporting   for   the   DIA  services.  For  Alliances  utilizing  the  platform  settlement  option,  the  CDRs  also  form  the  basis  of  all  inter-­‐provider  settlement  charges.    

• DIA   IP  Network   –  The  DIA  elements,   sit  on  a  guaranteed  QOS   IP  network   to  ensure  quality   for  both  media  and  signalling.  Customers  may  connect  to  the  DIA  network  via  private  IP  interconnect,  or  via  the  public  Internet.  

 

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3.1 DIA AVAILABILITY AND PERFORMANCE.

DIA  is  designed  to  provide  carrier  class  availability  and  performance,  so  that  customers  can  interconnect  their  VoIP  traffic  with  performance  and  quality  at  least  equal  to  that  delivered  by  the  PSTN.  

Table  3-­‐1  below  describes  the  Service  Quality  metrics  and  targets  for  the  DIA  service.  

Note:   All   measurements   are   between   the   IP   interconnect   points   to   the   DIA   platform,   and   exclude   any  scheduled  maintenance  windows.  Metrics  do  not  apply  to  Public  Internet  connected  customers.  

Service  Metric   Description   Target  

One-­‐Way  Latency   Time  for  media  packets  to  transit  between  SP  DIA  access  points.    

<10ms   for   97.5%   of   packets  measured  on  a  daily  basis.  

Media  Packet  Loss   %   of  media   packets   lost   between   SP   DIA   access  points.  

<0.05%   of   total   packets  measured  on  a  daily  basis.  

Media  Packet  Jitter   Delay   variance   for   media   packets   to   transit  between  SP  DIA  access  points.  

<5ms   for   97.5%   of   packets  measured  on  a  daily  basis.  

Call  Initiation  Processing  Time  

Time  between  sending  a  valid  SIP  Invite  from  the  Originating  SP  DIA  access  point  and  the  SIP  Invite  being  forwarded  to  the  terminating  SP  DIA  access  point  

<50ms   for   99%   of   valid   SIP  Invites   received   measured  on  a  monthly  basis.  

Service  Availability    

 

Availability   of   the   DIA   Exchange   service   to  process   calls,  where   SPs   access   the   service   via   a  single  access  link.  

99.85%  availability  measured  on  a  monthly  basis.  

 

Table  3-­‐1  –  DIA  Service  Quality  Metrics.  

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4 DIA PRODUCTS.

The  DIA  network  described  above   is  used   to   create  a  number  of  different   interconnect  products.  Customers  can  subscribe  to  one  or  all  of  the  DIA  products  depending  on  their  business  requirements.    

DIA   products   will   be   rolled   out   over   time   based   on   customer   demand,   and   GCXS   are   happy   to   hear   from  customers  where  additional  products  or   features  would  be  beneficial.   Initially   the   following  products  will   be  available  :-­‐  

• Dutch   National   Alliance   –  A  public   interconnect   Community   of  Dutch  national   service  providers,   for  exchanging  Dutch  on-­‐net  national  traffic.  

• Dutch   Private   Alliance   –   A   product   allowing   a   Service   Provider   to   create   their   own   interconnect  Community  with  selected  partners  to  terminate  any  traffic  types.  

• International  Outbound  –  A  to  Z  PSTN  termination  via  the  XConnect  Global  Alliance  network.  

• International  Inbound  –  Termination  of  XConnect  Internationally  Originated  traffic  into  the  Dutch  and  other  transit  markets.  

4.1 DUTCH NATIONAL ALLIANCE (DNA).

The  Dutch  National  Alliance  (DNA)  product  enables  multi-­‐lateral  peering  of  Dutch  National  traffic  between  on-­‐net  Dutch  Service  Provider  members.  

The  DNA  service  is  a  peering  service,  therefore  the  following  rules  apply  :-­‐  

• Only  Dutch  licensed  operators  with  telephone  numbers  issued  by  OPTA  can  become  members.  

• Traffic  is  only  allowed  between  On-­‐Net  numbers  (ie  no  transit  traffic)  owned  by  the  Members  (ie  either  allocated  by  Opta  or  ported-­‐in).  

• Members  must  terminate  all  calls  to  their  own  TNs,  and  all  TNs  must  be  available.  

• Traffic  will  generally  be  expected  to  balance  over  time.  

• Members  can  decide  to  opt-­‐out  of  peering  with  specific  other  Members.  

• Members  can  choose  either  settlement  free,  or  GXCS  will  settle  for  the  interconnect  traffic.  

 

 

 

 

 

 

 

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4.1.1 Example  Call  Flow.  Figure  4-­‐1  below  shows  an  example  call  flow  for  a  Dutch  National  Alliance  call.  

 

DIARegistry

COIN NP Data

InterconnectHub

SP CNetwork

SP BNetwork

SP ANetwork

+31123 +31456 +31789

+31123 = SP A+31456 = SP B+31789 = SP C

+31123 = SP A = SIP:[email protected]+31456 = SP B= SIP:[email protected]+31789 = SP C= SIP:[email protected]

1

4

Call +31789

ENUMQuery

35

QOS IP Network

6 62

 

 

Figure  4-­‐1  –  Dutch  National  Alliance  Call-­‐Flow.  

 

SP  A,  B  and  C  are  Dutch  SPs  with  numbers  allocated  by  OPTA.  

The  XC  Registry  holds   the  TNs   allocated   to   the  3   SPs   (obtained   from   the  COIN  NP  database).   These  TNs   are  associated  with  the  SIP  trunks  set-­‐up  to  each  SP.  

(1) SP  A  receives  a  call  to  +31789.  SP  A  needs  to  determine  whether  this  call  can  be  sent  via  the  Alliance  i.e.  is  this  TN  on-­‐net.  SP  A  can  determine  this  in  three  ways  :-­‐  

a. SP  A  may  have  access  to  the  COIN  data  within  an  existing  internal  routing  system.  

b. Send  all   national   calls   to   the  DNA   service,   non-­‐supported   calls  will   be   rejected  and  SP  A   can  route  advance  to  the  next  carrier.  

c. Send  a  SIP  or  ENUM  query  to  the  DIA  Registry.  

(2) SP  A  has  opted  for  option  C  above,  and  sends  a  SIP  or  ENUM  query  to  the  DIA  Registry  with  +31789  as  the   destination   TN.   The   Registry   performs   an   edge   query   and   determines   the   TN   is   reachable   and  

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returns  the  SIP  route  to  the  DIA  interconnect  hub.  Note  if  the  TN  was  not  reachable,  the  Registry  will  return  a  ‘not  found’  response  and  SP  A  will  route  advance  the  call  to  the  next  choice  route.  

(3) SP  A  sends  the  call  to  the  DIA  Interconnect  Hub  via  the  SIP  trunk.  

(4) On  receiving  the  call  the  Interconnect  Hub  performs  a  query  against  the  Registry.  This  query  uses  the  information   received   in   the   SIP   signalling   (A   address,   B   address,   other   signalling   data   eg   codec)   to  perform  a  policy  and  routing  look-­‐up  :-­‐  

a. The  Registry  will   look-­‐up  both   the  A  TN   (+31123)  and   the  B  TN   (+31789)  and  determine   that  these  are  valid  TNs  belonging  to  SP  A  and  SP  C  respectively.  

b. The  Registry  checks  that  SP  A  and  SP  C  are  allowed  to  exchange  traffic  via  policy  (in  this  case  that  they  have  not  chosen  to  opt-­‐out).  

c. The  Registry  returns  the  route  to  the  SIP  trunk  to  SP  C.  

(5) The   Interconnect   Hub   forwards   the   call   to   SP   C   via   the   SIP   trunk.   All   subsequent   signalling   will   be  proxied   via   the   Interconnect  Hub.   A   CDR   is   created   for   the   call   and   updated   in   real-­‐time   as   the   call  progresses.    

(6) Assuming  the  call  is  successful,  the  RTP  media  will  be  proxied  via  the  Interconnect  Hub  media  relays.  

4.1.2 DNA  –  Performance  Targets.  As   the   DNA   product   is   aimed   at   national   traffic,   it   is   important   to   consider   end   to   end   call   quality   and  performance.  

Performance  metrics  for  the  DIA  network  are  provided  in  section  3.1  above.  

Table  4-­‐1  below  suggests   some   target  metrics  and  methods   for   the  end   to  end  call,  which   therefore   require  participation  by  the  Member  networks.    

Note   these   are   suggestions   it   will   be   up   to   the   GCXS   Members   to   determine   whether   these   metrics   are  desirable  or  practically  achievable  within  their  network  scenarios.  

End-­‐to  –End  Quality  Parameter   Value   Comment  

One-­‐Way  Latency  (Mouth  to  Ear)   Maximum  150ms    

Average  One  Way  Jitter     Less  than  30ms    

End  to  End  Packet  Loss   Less  than  1%    

Speech  Codec  Used   G.711  A  law   The   DIA   Exchange   will   also   support   HD   voice  traffic,  however  no  transcoding  will  be  supported,  and   therefore   this   will   be   dependent   on   the  capabilities  of  the  SP  end-­‐devices.  

Post  Dial  Delay   Less  than  300ms   Time   between   Originating   end-­‐user   completing  dialling   and   ringtone   or   treatment   (tone   or  

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announcement)  being  heard.  

Availability   99.85%   Availability  of   the  end-­‐to-­‐end  network  measured  on  a  monthly  basis.    

Network  Efficiency  Ratio  (NER)   99%  of  calls.   Percentage   of   SIP   Invites   which   received   a   valid  network  response  removing  user  impact  (eg  does  not   include   User   Busy   or   No   Answer   calls,  incorrect/incomplete  number  dialled  etc.).  

CLI  transparency   100%   Percentage   of   calls   providing   the   correct   A  network   number   to   the   B   network.   User  presentation  privacy  will  be  upheld.  

Tones  and  Announcements   Dutch   National  standard  

All   calls   are   provided  with   Dutch   PSTN   standard  tones  and  announcements.  

Fax/Model  Support  Method   G711  pass-­‐thru   T.38  may  be  used,  but  will  be  negotiated  between  end-­‐devices.  Members  should  support  G.711  pass  thru  as  default.  

 

Table  4-­‐1  –  End  to  End  Quality  Metrics  –  DNA  

4.1.3 Settlement  for  DNA  traffic.  GCXS  will  provide  settlement  services  for  traffic  exchanged  between  Members  across  the  DNA  product.  

This   allows   the   Members   to   avoid   the   cost   of   implementing   and   administering   multiple   contracts   and  commercial  arrangements  with  the  other  Members.  

If  required,  Members  can  choose  a  settlement  free  relationship.  

GCXS  will  provide  reports  and  itemised  billing  which  show  usage  and  performance  of  Member  traffic.  

 

 

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4.2 DUTCH PRIVATE ALLIANCE (DPA).

The   Dutch   Private   Alliance,   allows   a   Service   Provider   to   create   their   own   private   interconnect   Community  where  the  owning  SP  determines  the  policy,  routing  and  settlement  rules.  

Figure  4-­‐2  below  shows  an  example  of  a  private  alliance.  

Federation 1- Dutch National

Alliance

On-NetDutchTNs

SP D

Federation 2- SP D

Private Alliance

PrivateFed

Routing

A

B

C

KPN

SP D TN+31123456

KPN TN+31765432

OriginatingCustomers

SP D TN+31123456

SIP TrunksSIP

Trunks

 

Figure  4-­‐2  –  Dutch  Private  Alliance  Example.  

The  Dutch  National  Alliance  (DNA)  product,  only  allows  calls  to  be  exchanged  between  on-­‐net  Dutch  telephone  numbers.    

Service  Provider  D  would  also  like  to  sell  termination  to  KPN  numbers  via  SP  Ds  existing  direct  interconnect  to  KPN.  

In  order  to  do  this,  SP  D  can  create  a  Private  Alliance  where  SP  D  is  the  only  terminator.  SP  D  can  add  either  existing  originators  (eg  SP  B  who  now  belongs  to  the  DNA  product  and  SP  Ds  Private  Alliance),  and  invite  new  Members  (SP  C)  to  interconnect  just  to  the  SP  D  private  alliance.  

By   default,   the   DPA   product   does   not   support   sophisticated   routing   (any   call   from   SP   B   or   SP   C   would   be  directed   to   SP  D),   or   settlement   (SP  D  will   be   responsible   for   contract   and   commercials  with   SP  B   and  C).   If  required  GCXS  can  provide  a  custom  service  which   includes  routing  and  settlement,  once  we  understand  SPs  requirements  in  these  areas.  

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4.3 INTERNATIONAL OUTBOUND AND INBOUND.

Via  our  partner  XConnect,  GCXS   can  offer  Dutch   Interconnect  Alliance   customers  an   International  Outbound  service  which  terminates  traffic  via  XConnects  International  Global  Alliance  network.  

This  product  uses  XConnect’s  direct  peering  routes  to  SPs  across  the  world  combined  with  the  XC  Registry  to  provide  high  quality,  low  cost  VoIP  termination.  

The  International  outbound  product  is  sold  on  a  traditional  per  minute  per  destination  basis  using  a  rate  sheet  which  will  be  provided  to  customers  and  updated  from  time  to  time.  

Conversely,  GCXS  would  like  to  terminate  traffic  from  XConnect  International  customers  via  the  DIA  network.  This  may  be  to  Dutch  customers  own  TNs  only,  or  other  national  or  international  transit  routes.  

5 INTERCONNECTING TO DIA.

The  following  section  describes  the  general  technical  requirements  for  an  SP  wishing  to  interconnect  to  the  DIA  service.    

As   part   of   the   service   implementation,   GCXS   will   work   with   customers   to   exchange   interconnect   design  information,  and  conduct  interoperability  testing.  

Connecting  to  DIA  requires  the  following:-­‐  

• Interconnecting  at  the  IP  level  to  the  DIA  IP  network.  

o Interconnect  may  be  via  Private  IP  or  via  the  Public  Internet.  

o SPs  may  interconnect  at  two  different  DIA  sites  for  increased  resilience.    

• Interconnecting  at  the  SIP  and  RTP  media  layers  to  the  DIA  Interconnect  Hub  

o SPs  need  to  establish  at   least  one  SIP  trunk   from  their  NGN  network  to  the  DIA   interconnect  hub  but  possibly  one  SIP  trunk  per  product.  Generally  this  would  be  from  the  SP  SBC  (or  other  border  element).  

o The   SPs   can   establish   multiple   SIP   trunks   from   diverse   border   elements   if   required   for  resilience.  

o SPs  need  to  authorise  RTP  media  to  be  sent  from  the  DIA  RTP  source  addresses.  (eg  within  the  SP  firewall  or  SBC).  

o All  SIP/RTP  IP  addresses  and  common  SIP  parameter  settings  will  be  exchanged  as  part  of  the  interop  process.  

• Product  Selection.  

o The   DIA   SP   will   indicate   (and   sign   the   appropriate   contracts)   which   products   they   wish   to  belong  to.    

• Establish  Outgoing  Routing  Scheme  

 

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SPs  will  need  to  determine  how  to  route  outgoing  national  traffic  via  DIA  instead  of  routing  via  the  PSTN.  A  list  of  DIA  members  will  be  available  via  the  DIA  portal.  The  SP  has  three  options  for  outgoing  routing:-­‐  

(1)   Internal  Routing  with   Internal  NP  data  –  Where  the  SP  has  a  sufficiently  capable  internal  routing  engine,  the  SP  can  use  the  Dutch  NP  database  to  support  NP  corrected  routing  to  route  calls  via  the  DIA  Exchange  service  to  those  on-­‐net  Member  TNs  only.  

(2)  Send  ‘All  Calls’  –  the  Originating  SP  can  send  all  calls  (or  specific  known  ranges)  to  the  DIA  Hub.  Calls  which  cannot  be  terminated  will  be  rejected  by  DIA  with  the  appropriate  SIP  response,  and  the  SP  can  ‘route  advance’  the  call  to  their  second  choice  carrier.  

(3)   DIA   Registry   Edge   Query   –   the   Originating   SP   can   do   an   ‘All   Call   Query’   (ACQ)   against   the   DIA  Registry,  the  Registry  will  return  the  DIA  Exchange  SIP  address  if  the  call  can  be  terminated  via  the  DIA  service.  The  query  may  be  SIP  Redirect  or  ENUM.  If  the  call  cannot  be  terminated  via  the  DIA  service  a  suitable  ‘not  allowed’  response  will  be  returned  and  the  Originating  SP  can  ‘route  advance’  the  call  to  their  second  choice  carrier.  This  method  has  the  following  advantages  :  

The  SP’s  internal  routing  system  is  less  complex,  as  it  doesn’t  have  to  integrate  NP  data.  

An   All   Call   Query   uses   less   switch   resources   than   sending   all   SIP   calls   to   the   DIA  Exchange  hub.  

As  new  SPs  are  added   to   the  DIA  Exchange  product,   the  SP  does  not  have   to  modify  their  outgoing  routing  plan.  

• Billing   and   Reconciliation   –   Depending   on   the   product,   the   SP   needs   to   consider   any   impacts   on  internal  billing  and  reconciliation  systems  for  the  end-­‐to-­‐end  traffic.    

o Customers  will  be  able  to  access  the  DIA  portal  to  get  reports  on  traffic  usage  and  performance  (and  CDR  detail)  to  understand  the  volumes  and  flows  of  traffic  with  other  Members.  

 

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6 OPERATIONAL SUPPORT.

In  addition  to  a  highly  resilient  design  and  exacting  performance  criteria,  the  DIA  service  will  also  be  supported  on  a  24x7x365  basis  to  monitor  and  repair  the  DIA  platform  ,  and  respond  to  customer  trouble  tickets  utilizing  the  proven  GCXS  customer  service  desk.  

6.1.1 Network  Monitoring  and  Repair.  The  DIA   service  will   be  monitored  on  a  24x7x365  basis,   via   alarms  and   traps  generated  by   the  DIA  platform  components,  and  traffic  level  monitoring  and  alarms  (eg  ASRs,  PDD,  call  attempts  etc).  

DIA   includes  a  24x7x365  Helpdesk  available  to  report  and  respond  to  customer  faults  and   inquiries   following  standard  GCXS  support  and  escalation  processes.  

An  operational  manual  describing  contact  points,  instructions  on  raising  trouble  tickets,  escalation  process  and  target  response  times  will  be  provided  to  SPs  at  hand-­‐over  time.  

6.1.2  Interconnect  Implementation.  New  DIA  customers  will  be  implemented  via  an  Interconnect  Implementation  process  managed  by  GCXS.  

The  Interconnect  process  includes  interconnect  design,  configuration  documentation,  interconnect  testing  and  CDR/billing  validation  (between  the  SP  and  the  DIA  service).  

7 COMMERCIAL.

7.1 CONTRACTUAL MODEL.

SPs  wishing  to  sign  up  to  the  DIA  service  will  sign  a  contract  with  GCXS  which  includes  the  following:  

• GCXS  Master  Service  Agreement  (MSA)  

o The  GCXS  MSA  covers  the  generic  terms  and  conditions  applicable  to  all  GCXS  services.    

• Service  Schedule(s)  to  MSA  

o SPs  will  sign  a  schedule  for  each  service  (DNA,  DPA,  others)  they  wish  to  join.  The  schedule  will  cover   the   terms   and   conditions,   qualifying   criteria   and   obligations,   and   inter-­‐SP   settlement  regime  applicable  to  the  particular  service.  

This  model  allows  SPs  to  exchange  traffic,  without  having  to  sign  individual  contracts  with  each  DIA  member.  

7.2 DIA PRICING.

DIA  pricing   covers   the   connectivity   and   interconnection  of   calls   across   the  DIA  platform  as  described  above,  and  is  paid  by  the  SP  to  GCXS.  A  minimum  term  of  12  months  applies.  

 

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DIA   pricing   is   both   Service   based  &  Usage   (minutes)   based.   SPs   can   choose   to   join   one   or  more   Alliances   /  Products  &  will  pay  for  the  number  of  minutes  consumed  under  the  specific  Alliance  /  Product.  

   DNA  pricing  is  available  on  request.  

 

   

7.3 ALLIANCE INTER SP SETTLEMENT.

SPs  will  sign  an  Alliance  schedule  for  each  Alliance  they  wish  to  join  (assuming  they  are  eligible).  

The  Alliance  schedule  outlines  the  terms  and  conditions,  and  obligations  associated  with  Alliance  membership.  The  Alliance  schedule  also  describes  the  settlement  regime  used  between  Member  SPs  for  interconnect  traffic.  

This  model  allows   the  Alliance  members   to  exchange   traffic  without  having   to  separately  contract  with  each  new  Alliance  member.    

The   Dutch   National   Alliance   (DNA)   offers   2   main   settlement   models   between   SPs:   a   traditional  Settled/Termination  Rate  model  (DNA  Settled)  &  a  Bill  &  Keep/Settlement  Free  one  (DNA  Bill  &  Keep).  

The  DPA  settlement  models  are  left  to  the  free  choice  of  each  DPA  SP  member  to  agree  how  they  settled  with  their  chosen  DPA  SP  partners.  

7.3.1 Dutch    National  Alliance  (DNA)  –  Settled  SPs  subscribing  to  this  Alliance  will  need  to  settle  for  the  traffic  exchanged  over  the  DIA  service.    

Terminating  Rates  and  terms  for  such  traffic  are  left  to  the  subscribing  SPs  to  agree,  but  are  expected  to  mirror  the  Dutch    Regulated  termination  rates.  

Settlement   service  among  DNA  members  are  provided  by  GCXS,  or  SPs   can   settle   for   traffic   charges  directly  among  themselves,  if  so  they  wish.,    

The  DIA   Service  will   provide  a  monthly   traffic  &  minutes   report   (available   via   the  portal).   The   report  will   be  provided  to  each  SP  (for  their  specific  originating  and  terminating  traffic).  

The  report  will  detail  all  outbound  and  inbound  calls  for  each  Alliance  Member  SP  and  will  contain  at  least  the  following  information:-­‐  

Outbound  Call  Report  

Terminating  SP   Call  Attempts  

Successful  Calls  

ASR   Minutes  

SP  Name          

SP  Name          

 

Inbound  Call  Report  

 

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Originating  SP   Call  Attempts  

Successful  Calls  

ASR   Minutes  

SP  Name          

SP  Name          

 

7.3.2 DNA  -­‐  Bill  and  Keep.  The  Bill  and  Keep/Settlement  Free  Alliance,  will  utilize  a   ‘bill  and  keep’  settlement  regime,  where  there   is  no  inter  SP  settlement  for  traffic.  SPs  can  get  the  same  set  of  reports  as  described  in  section  7.3.1  if  they  wish  to  check  on  the  ‘balance’  of  traffic  between  their  Alliance  partners.  

SPs  shall  keep  balanced  bidirectional  traffic  with  each  other  B&K  Alliance  members