Gate Pass Request System

Gate Pass Request System allow to submit a Request for :

Gate Pass Entry, for Noraml Pass, With Cargo and Offshore Pass.

User can view/modify/delete the submitted request for Gate Pass. In Reports, User can search the request by date OR by request No.

Main Menu of gatepass system :

This is the main menu of the Equipment Hiring Request System.

New Request:

For submitting New Request, you have to choose the gatepass type.

Either it is normal pass, With Cargo Pass, Or Offshore Pass.

Visitor's Security Verfication:

According to new Port Policy, Now all the perosn/visitor who want to enter in the gatepass should have security

approval. So before submitting the gatepass request, first check the security approval by entering the passport no OR Permanent Pass No of the visitor who want to come in the Port. System will check, If the visitor having the security approval then you can submit his gatepass request. Otherwise you can't submit the gatepass request. However you can Enter the security approval request for that visitor.

OR you can come at gatepass office with passport copy and company letters/documents for security approval.

If you entered wrong Passport No or Permanent Pass No then system will show you the relevant error and will not

allow you to enter the gatepass request as :

Add Visitor's detail for security

On clicking the Add Visitor Detail for security, you will get this screen.

Important : Important points while entering data in the above Security Approval form.

1. Emirates-ID No must have to enter.

2. If the visitor has Arrival/Visit Visa then write in the emirates ID No : ���ةرز ��ةر 3. If the visitor’s Emirates ID is under process then write : ذ��� ��دا � 4. If U.I.D. No. is NEW/Arrival Visa/Visit Visa then bring U.I.D. No. from Immigration and enter here. 5. For Arabic Language : Scroll down to see how to install and use arabic language.

Online New requests should be associated with necessary documents to be give to the

gatepass office for clarification purposes.(Letter in Arabic, Passport Copy, Visa page and

Emirates ID copy)

If the Visitor already got security approval, the security approval paper should be

presented in the Gatepass Counter where his status will be changed to approval.

Here User can search the visitors by status OR by Passport No.

In this way user can know who is having or not the security approval.

Search by Passport No Option is for looking/searching the visitor’s detail even that detail not submitted by your company

user or this visitor not belongs to the user’s company.

Note:- here user can’t do Edit / Delete / Renew / Resubmit.

Search by status will show the result of only his company ‘s visitors. So in this search result user can

view/edit/delete/resubmit/renew the requests.

Here is the example of search by status whose status is ALL.

For detail information of the request click on Passport no and you will see this screen.

If visitor detail is not found by searching, then user can submit visitor’s detail.

When user submits new request for security approval, request ‘s status will be Pending. Gatepass Office will check the visitor’s request detail entered by the Customer/Agent Users is correctly entered.

If user does some mistakes while entering data then request will be sent back to the user with status RESUBMIT. So User will have to follow up the remarks that mentions where user wrongly entered data. Just click on resubmit button and do correction and save the changes. Request will be considered as fresh request to gatepass office.

When gatepass office user founds that data is entered correctly then request will be forwarded to Security Office by changing the status to Under Process.

After that Request will verify by the security office, here they will Approve / Reject / Resubmit / Delete.

If security approval is going to expire in next 3 months then user can send security approval request for renewal. Renewal button will appear in request’s detailed view while searching by status. Just click on renewal button and then submit request.

In the same way when request get Expired then simply search your request, click on passport no whose approval is expired and in next page you will see the renew button. Click on renew button request will be submitted to gatepass office as fresh request with the status Pending. If you want to update your passport expiry date then click on the link : update passport expiry date. Now User can send their request for renewal from any agent even though previously submitted by another agent.

For Resubmit/Renewing the request:

� Search by status � In the search result click on the passport no where status is Resubmit/Expired � In next screen click on resubmit/renew button

Request Status Legend:

Pending :Request submitted to Gatepass Office. UnderProcess :Request forwarded from Gatepass Office to Security Office. Resubmit Approve Reject Expired

:Request sent back to user because of wrong data entry. :Request got approval from security office. :This visitor is not allowed to come inside the Port. :Security Approval has expired.

Gatepass Request Form:

This example is for the Normal Gatepass Request Form that user will see after security verfication(either entering

by passport no or permanent pass no).

Select the Gate from the list from which gate visitor will enter/exit.

Request for ENTRY/EXIT: Entry means visitor is coming in to Port and Exit means going out from Port.

Correctly enter the entry purpose; and if visitor is exiting from the port then select EXIT.

For Offshore Surveyor Passes: Visitor should have a Qualified Surveyor Approval from Control Tower (Extension No : 263),

Otherwise request will not be submitted while selecting the Surveyor company.

Pending Request:

In this Menu, You can see all the Pending requests sent by the user.

You can see the Request Detail by clicking on the Person Name. You can update the cargo quantity by clicking on the relevant update link. And delete the request by clicking on the delete icon.

Request Detail:

By clicking on the person’s name you can see the full detail of the gatepass request.

Update Request

From the pending list of requests, you can change/update the cargo detail.

Here visitor’s gatepass request has been submitted.

He/She can get the gatepass from gatepass office.

Visitor must have Emirates ID, where it will be collect in the Gatepass to issue the pass

and returned after returned the pass to the Gatepass Office.

Permanent pass holders should present their pass when they are requesting for the

offshore pass on the Gatepass Counter

Reports:

In Reports, You can search the Request by datewise and by Request No.

Request Report:

Reports Result will come like this. And you can print the Report.

Browser setting for Arabic Language:

Browser settings required if user facing any of the following problems:

Arabic Text is not displaying properly.

Arabic Text is not saving properly or fully.

By default Internet Explorer and Mozilla Firefox are displaying and saving Arabic Text without doing any browser

settings, but some browsers required minor changes in browser settings for displaying Arabic text like Google Chrome.

For that go to: Settings Tools Encoding and select: Arabic (Windows-1256)

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Arabic Language Installation:

For entering Arabic text your windows should be Arabic enabled means Arabic should be installed in PC.

From control panel Regional and Language Options Language Tab Click on detail button:

Here you will see the languages installed in your PC. If Arabic is not installed then click on Add button Select the input language: Arabic click: OK

Windows installation CD should be in CD/DVD drive because these languages files will copy from CD.

Click on Language Bar button : Tick the checkbox option – show the language bar on the desktop.

From the language bar : you can switch to other language. OR you can switch to other language by pressing Left ALT + SHIFT button.

After installation Restart the PC.

So while entring the Visitor’s Detail for secuirty approval, Arabic name field should be enter in the arabic language.

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STACK: