Gary Thomas CV 2015

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Gary Thomas Objective Once I have completed my MBA at Cranfield University this summer I am eager to help organisations and their people get the very best from technology Key skills Building and leading high performance IT teams Improving IT services and capabilities, by enabling people and a focus on best practice Practical application of IT architecture gained over the last 20 years Experience 20122014 Affinity Water, Hatfield, UK Head of IT Accountable for all IT services at Affinity Water, the leading “water only” utility in the UK, created when Veolia Water sold its regulated water businesses in the UK Lead a team of 100 people delivering IT services to 1,500 colleagues across 20 sites Built a new IT leadership team that quickly developed trust with senior business management Initiated programmes to refresh both IT infrastructure and applications, which began Affinity Waters move to the cloudwith the well received introduction of Microsoft Office 365 Successfully negotiated £25M of IT investment in the 2015-2020 Ofwat regulatory period Delivered a major improvement of IT service, including reducing of major IT incidents from 10 per month 1 and the reduction of calls to the IT service desk from 4,000 to 1,800 per month 2011-2012 Veolia Water UK, Hatfield, UK Chief Technology Officer and Infrastructure Leader Responsible for both the enterprise architecture and infrastructure teams Lead the definition and delivery of the maintenance programme for IT infrastructure assets Worked with Gartner to develop a new IT architecture to allow Veolia Water UK to operate once it had divested its UK regulated water businesses (now known at Affinity Water) 20092011 Veolia Water, Hatfield, UK Technical Design Authority then Chief Technology Officer Established an enterprise architecture capability that allowed more informed IT investment decisions to be made while also improving IT solution design and service delivery Programme managed IT integration of businesses acquired from United Utilities for £174M 2008-2009 Veolia Water UK, Hatfield, UK IT Operations Manager Interim role that succeeded in bringing stability to IT infrastructure operations Oversaw various projects, including the migration of the on-premises data centre to SunGard 20062008 Veolia Water UK, Hatfield, UK IT Security Manager, including a 6 month secondment as IT Transition Manager Worked with colleagues across IT to achieve Sarbanes-Oxley compliance, by implementing an ISO 27001 based information security management control framework Raised awareness of information security risks, along with developing new security policies Seconded to a transition project to integrate a business acquired from Thames Water for £78M. Managed the on-time, on-budget delivery of IT services to 250 people across the UK

Transcript of Gary Thomas CV 2015

Page 1: Gary Thomas CV 2015

Gary Thomas

Objective

Once I have completed my MBA at Cranfield University this summer I am eager to help

organisations and their people get the very best from technology

Key skills

Building and leading high performance IT teams

Improving IT services and capabilities, by enabling people and a focus on best practice

Practical application of IT architecture gained over the last 20 years

Experience 2012–2014 Affinity Water, Hatfield, UK

Head of IT

Accountable for all IT services at Affinity Water, the leading “water only” utility in the UK,

created when Veolia Water sold its regulated water businesses in the UK

Lead a team of 100 people delivering IT services to 1,500 colleagues across 20 sites

Built a new IT leadership team that quickly developed trust with senior business management

Initiated programmes to refresh both IT infrastructure and applications, which began Affinity

Water’s move to the “cloud” with the well received introduction of Microsoft Office 365

Successfully negotiated £25M of IT investment in the 2015-2020 Ofwat regulatory period

Delivered a major improvement of IT service, including reducing of major IT incidents from 10

per month 1 and the reduction of calls to the IT service desk from 4,000 to 1,800 per month

2011-2012 Veolia Water UK, Hatfield, UK

Chief Technology Officer and Infrastructure Leader

Responsible for both the enterprise architecture and infrastructure teams

Lead the definition and delivery of the maintenance programme for IT infrastructure assets

Worked with Gartner to develop a new IT architecture to allow Veolia Water UK to operate

once it had divested its UK regulated water businesses (now known at Affinity Water)

2009–2011 Veolia Water, Hatfield, UK

Technical Design Authority then Chief Technology Officer

Established an enterprise architecture capability that allowed more informed IT investment

decisions to be made while also improving IT solution design and service delivery

Programme managed IT integration of businesses acquired from United Utilities for £174M

2008-2009 Veolia Water UK, Hatfield, UK

IT Operations Manager

Interim role that succeeded in bringing stability to IT infrastructure operations

Oversaw various projects, including the migration of the on-premises data centre to SunGard

2006–2008 Veolia Water UK, Hatfield, UK

IT Security Manager, including a 6 month secondment as IT Transition Manager

Worked with colleagues across IT to achieve Sarbanes-Oxley compliance, by implementing an

ISO 27001 based information security management control framework

Raised awareness of information security risks, along with developing new security policies

Seconded to a transition project to integrate a business acquired from Thames Water for

£78M. Managed the on-time, on-budget delivery of IT services to 250 people across the UK

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2005–2006 Veolia Water Indianapolis, Indiana, USA

IT Director

Responsible for a team of 20 delivering IT services to 500 people, with a $3M annual budget

Lead the transformation of IT, by focussing on service improvement, getting to the root cause

of issues and ensuring there were the right capabilities in the team

Re-architected the existing water billing system to reduce day billing cycles from 12 to 2 hours

while reducing third-party infrastructure support costs by 75%

Successfully developed the business case for a new CRM and billing system

2000–2005 Three Valleys Water/Veolia Water, Hatfield, UK

Software Development Manager

Established a team of 5 developers to maintain and develop Oracle E-Business Suite and

Oracle Portal customisations and Business Objects business intelligence products

Technical lead on successful project to upgrade and re-platform of Oracle E-Business Suite

Introduced annual software developer internships with old university

Lead an assignment to begin the turnaround of IT services at a sister company in the USA

1998-2000 Madge Networks, Slough, UK

Oracle Applications Technical Manager

Responsible for maintenance and development of Oracle E-Business Suite used to support

manufacturing, warehousing and sales activities and ensured that they were Y2K complaint

Implemented Oracle’s self-service web applications to allow customers to place orders

1996–1998 Oracle Corporation, Reading & London, UK

Technical Consultant

Joined Oracle’s graduate development programme direct from university, focussing on Oracle

E-Business Suite implementations in advance of “Y2K”

Member of team that delivered the “Open” interactive platform for Sky’s new digital TV service

Oracle “Consultant of the Month” award for project delivery

1994–1995 Lehman Brothers, London, UK

Fixed Income Developer

One year internship as software developer during undergraduate degree

Education 2014–2015 Cranfield University, Cranfield, Beds, UK

Master of Business Administration (Full time)

1992–1996 Nottingham Trent University, Nottingham, UK

BSc (Hons) Computer Studies - 2nd Class Honours, First Division (2:1)

Professional

Chartered Engineer (C.Eng) and Chartered Information Technology Professional (CITP)

Fellow of the British Computer Society (FBCS)

ISEB Certified Enterprise and Solution Architect

ITIL v3 “Green Badge”

Contact

Mobile: +44 (0)7801 677147

Email: [email protected]

LinkedIn: http://uk.linkedin.com/in/garythomasuk