GartnerGartner s’s Top Predictions for 2012: Top ......By 2013, the investment bubble will burst...
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Gartner’s Top Predictions for 2012: Gartner s Top Predictions for 2012: Control of IT Slips Away Control of IT Slips Away March 14th Andrew Rowsell-Jones Vice President and Research Director CIO and Executive Research Group This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates. © 2012 Gartner, Inc. and/or its affiliates. All rights reserved.
Transcript of GartnerGartner s’s Top Predictions for 2012: Top ......By 2013, the investment bubble will burst...
Gartner’s Top Predictions for 2012:Gartner s Top Predictions for 2012:
Control of IT Slips AwayControl of IT Slips Away
March 14thAndrew Rowsell-Jones
Vice President and Research DirectorCIO and Executive Research Group
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2012 Gartner, Inc. and/or its affiliates. All rights reserved.
Gartner draws on its 730 analysts for its “Predicts”
2013 2014 2015 2016 2017
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Source: “Gartner's Top Predictions for IT Organizations and Users, 2012 and Beyond: Control Slips Away”, Gartner.com
Top Predicts 2012
Magic Quadrant for Externally Facing Social Software
By 2013, the investment bubble will burst for consumer social networks, and for enterprise social software in 2014Facing Social Software
Existing consumer social networking services must incorporate new, value-added features and services to keep users engaged longer and prevent defectionsEnterprise users must balance the risks of using smaller suppliers with richer feature sets
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Enterprise users must balance the risks of using smaller suppliers with richer feature sets against larger providers
Top Predicts 2012
By 2014, 20% of Asia-sourced finished goods and assemblies consumed in the U.S. will shift to the Americas
Catalogue current use of suppliers and outsourcersKnow who is providing what and what contractual terms applyAlign supply chains to balance operational requirements against cost and other factors
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Align supply chains to balance operational requirements against cost and other factors (including public relations)
Top Predicts 2012
Global IT Spending Global weighted
By 2015, 35% of enterprise IT expenditure for most organizations will be managed outside the IT department budget
5 7% 5 6%
p gGrowth (total market)
gaverage CIO IT budget
growth
g
5.7% 5.6%4.5%
+0.5%+ 1.0%
‐4.9%2009
2010 2011 2012 2012 2010 - 1.1%
2011
2009 - 8.1%
CIOs should focus on connecting business solutions togetherDon’t focus on technology but recognize that the emerging digital enterprise thrives on
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Don t focus on technology but recognize that the emerging digital enterprise thrives on information and collaboration
Top Predicts 2012
Through 2015, more than 85% of Fortune 500 organizations will fail to exploit ‘big data’ for competitive advantage
Business leaders should identify their most valuable processes and clearly identify where additional data would deliver material and measurable gains
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IT leaders should address the technical issues but focus on specific areas to avoid being overwhelmed by the challenge
Top Predicts 2012
C d Oil P i P t T d P t V l &
By 2015, the prices for 80% of cloud services will include a global energy surcharge
Crude Oil Prices, Past Trend Present Value & Future Projection, West Texas Intermediate. US
Dollars per barrel
Source: http://forecasts.org/oil.htm
Expect to see energy costs included as a variable element in future cloud service contracts
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Factor this increased risk and volatility into the decision to move towards externally sourced cloud services
Top Predicts 2012B 2015 li ti d l t j t t tiBy 2015, application development projects targeting smartphones and tablets will outnumber native PC projects by 4-to-1
Application developers should perform a mobile-only, mobile-first, or legacy assessment.
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Too many assume desktop applications are needed or that legacy applications need to be updated
Top Predicts 2012
By 2015, low-cost cloud services will cannibalize up to 15% of top outsourcing players’ revenue
Take managed service price trends into account when refreshing your sourcing strategy or evaluating in-house vs outsource
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gUnderstand what services you are buying (think - parity IT, NOT differentiated value business services)Maintain disciplined sourcing management and avoid long, exclusive or broad scoped contracts which limit your flexibility
Top Predicts 2012Th h 2016 th fi i l i t f b i illThrough 2016, the financial impact of cybercrime will grow 10% per year, due to the continuing discovery of new vulnerabilities
“Analysis: Anonymous stole over 9K active credit cardover 9K active credit card numbers in Stratfor hack”
S t b tSource: venturebeat.com /2011/12/27
Take the threat of cyber attacks more seriouslyEvolve your security systems and processes to reflect new threats
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Evolve your security systems and processes to reflect new threatsComply with regulatory requirements to disclose the impact of attacks
Top Predicts 2012
By 2016, 40% of enterprises will make proof of independent security testing a precondition of using any cloud service
Hype Cycle for Cloud Security 2011Hype Cycle for Cloud Security, 2011
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Demand assurances that cloud systems have been independently tested for vulnerabilitiesSeek cloud service brokerages that demonstrate proficiency in security inspection, auditing and certification
Top Predicts 2012By 2016, at least 50% of enterprise email users will rely primarily on a browser, tablet or mobile client, rather than desktop
1 135 1,181
Mobile Service Revenue, 2009-2015 (USD billions, current dollars)
desktop
848911
1,000 1,038 1,087 1,135
2009 2010 2011 2012 2013 2014 2015
Develop policies for corporate- and employee-supplied devices, and implement rich device management applications to control and secure remote access
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management applications to control and secure remote accessUpgrade email systems to support rich browser and mobile devices
Top Predicts 2012
By 2017, more than 50% of Global 1000 companies will have stored sensitive customer data in the public cloud
Governing bodies should collaborate on cloud standards such as the Cloud Data Management Interface from SNIASt t bli l d j t ith l iti d t
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Start public cloud projects with less sensitive dataBalance risks against agility, investigate jurisdiction issues and thoroughly evaluate compliance and security procedures
Key Findings / Recommendations
The IT department is losing control of the IT budget• Become the coordinators or brokers of IT related activities across• Become the coordinators or brokers of IT-related activities across
the business. Share IT budget management across the business
Cloud is driving change, but security remains a concernconcern
• Establish the discipline of relationship management but manage the risks in an effective and proactive manner
Mobile devices extend their preferred status• Design new applications to leverage rich browser and mobile devices
to support end-user preferences
‘Big Data’ will overwhelm most companies’ capabilities
• Don’t neglect the technical issues but ‘data to decision’ introduces• Don t neglect the technical issues, but data to decision introduces significant cultural and organisational challenges. Make sure they are addressed to ensure success
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The Challenge of a Digital Future
“Innovative digital practices andInnovative digital practices and applications are arguably being conceived and put into practice in the emerging world faster than the developed world.world faster than the developed world. Simply put, there are no alternatives but to become ‘more digital’ with whatever assets are available”
Digital economy rankings 2010
assets are available
rankings, 2010Economist Intelligence
Unit
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Related Gartner Research
Gartner's Top Predictions for IT Organizations and Users, 2012 and Beyond: Control Slips AwayUsers, 2012 and Beyond: Control Slips AwayTop Industry Predicts 2012: Industries Face Intensified Consumerization and Technology Di tiDisruptionPredicts Landing Page on Gartner.com
• Also see previous reports:- "Gartner's Top Predictions for IT Organizations and Users, 2011
and Beyond: IT's Growing Transparency"- "Gartner's Top Predictions for IT Organizations and Users, 2010
and Beyond: A New Balance"
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Questions, Queries, Comments …
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Gartner’s Top Predictions for 2012:Gartner s Top Predictions for 2012:
Control of IT Slips AwayControl of IT Slips Away
March 14thAndrew Rowsell-Jones
Vice President and Research DirectorCIO and Executive Research Group
This presentation, including any supporting materials, is owned by Gartner, Inc. and/or its affiliates and is for the sole use of the intended Gartner audience or other authorized recipients. This presentation may contain information that is confidential, proprietary or otherwise legally protected, and it may not be further copied, distributed or publicly displayed without the express written permission of Gartner, Inc. or its affiliates.© 2012 Gartner, Inc. and/or its affiliates. All rights reserved.
