Gardena US Entry Strategy

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    Portfolio Planning Garden Hose Reel Line

    Market Entry Investigation for the Americas

    FY 2012

    Scott Massing | Product Planning [Matt Mayfield] | Institute of Design | Fall 2011

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    Scott Massing | Product Planning | Fall 2011 | Portfolio

    Company BackgroundGardena founded in Germany in 1961 - 50 years ago

    Innovative Brand with household recognitionin Germany/EU - #1 Watering brand in EU

    Top EU brand garden tools, ponds, pumps, products

    Discipline of focus is to be Product Leader

    Value proposition - to make gardening easy by sellinga garden system that ts any need

    Part of Husqvarna since 2007

    Acquired to compliment Husqvarnas powered con-sumer garden products

    2010 restructured 2 business segments (consumerproducts and professional products) to 3: EU/Asia,

    Americas, and Construction.

    Sales up 5%, but prot down 30%, need higher mar-gin products to correct this trend, Gardena can help

    Gardena to become global brandfor Husqvarna

    GARDENA Live your gardenSince its foundation in 1961, GARDE-NA has developed from a small tradingcompany for garden tools into a world-wide recognized manufacturer of intel-ligent products and systems for gardencare within a few decades. Te secretof success is based on the high innova-tion strength of the brand as well as aconsistent sales and marketing policy.

    Strengths: Innovative Company Trusted Brand in EU Husqvarna has extensive

    sustainability resourcesWeaknesses: Husqvarnas broad product

    line may dilute Gardena R&D Weak US presence and brand

    recognition Few US distribution channelsOpportunities: Use innovative staff to create

    unique product lines for USA

    Use Husqvarna distribution toenter US

    Husq. reducing brands, turn-ing Gardena into global brand

    Threats: Weak global economy Suncast beginning to inno-

    vate and do M&A Toro researching sustainable

    watering technology

    Watering regulations emerg-ing due to frequent droughts

    Product Categories

    Water management

    Lawn Care

    Tree and shrub care

    Garden care tools

    Product Categories

    Ride on

    Walk behind

    Handheld

    Watering

    Accessory / Garden

    Construction

    Sources:DataMonitor, Husqvarna Jan11; Pack-aged Facts, Lawn and Garden Edition, Jul09;Husqvarna Annual Report 2010

    Husqvarna GoalGardena to be global brand

    Bring back high margins

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    INDUSTRY CONTEXT

    Intra-Category Rivalry Crowded eld of 10+ brands Flat growth but recent innovations

    are increasing the competition US market has been focused on

    price, and not innovative product Competitors have recently been

    liquidated or acquired (Nelson) Acquisitions diluting margins

    Threats of Substitutes High - upscale users move to lawn

    care services, low-end users skiplawn care chores or scale back

    Urban migration reducing the market Water regulation may require drip

    irrigation in place of hose watering

    Threat of New Entrants

    High threat - low barrier to entry/exit Asian suppliers compete with cheap

    labor, and often knock-off designs

    Bargaining Power of Suppliers Low - standard manufacturing

    processes are utilized Low - Vertically integrated manu-

    facturing

    Bargaining Power of Buyers High - many suppliers Big box retailers drive prot-

    abilty down Online comparison shopping

    and reviews on the rise Brand reputation only as

    good as your latest onlinereview

    Introduction Growth Maturity Decline

    EU market capped

    Regulation limitingMatures aging

    Ace (1)Akro-Mils (1)AM Leonard (1)Ames (17)Bosmere (1)CC Home (8)Claber (8)Colorite (2)

    Delta (1)

    Emsco (4)Gardena (15)Gilmour (1)Imperial (1)Jackson (2)Legacy (1)Liberty (1)Mintcraft (1)

    Nelson (1)

    Plow&Hearth (1)Reel (1)Reelcraft (2)Suncast (44)Tahoe (1)Vulcan (1)Whitehall (6)Yard Butler (2)

    Hose Reel Competitors

    * from Amazon.com, with (#) of reels represented

    L&G Industry Life CycleNational Gardening Survey

    70% all household participate in activity 81 million households do L&G activity Total L&G sales stagnant over 5 years Averge household spend = $444 Total spend in N.A. of $36 billion (+3%)

    Competitive Innovation Rising

    Water powered, auto-matic rewind reel $89

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    Current Portfolio Accessible to N.America

    Portable

    Wall Mount

    Trolleys

    2647$130

    2656$200

    2600$72

    2650$83

    756$98

    2674$219

    2634$162

    2684$147

    8000$125

    2681$122

    2613$102

    2690$63

    2683$129

    $50 $100 $150 $200 $250

    Characteristics

    High Quality, 5 star Amazon reviewsInnovative features

    User centric design executionForm follows function

    DurabilityHigh pricing

    Common design languageMobile

    Theme

    Bright (blue and orange color scheme)Fun

    Efcienciency in use

    SmartOriginal and unique

    Summer

    Product Line Features

    $250$200$150$100$50

    2602$98

    Thin out,Clarify

    Noted problems

    Lack of decorative optionsfor US

    No Green products

    Trolley line confusing

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    Current and Potential Users and Channels

    Current Channel Type Share

    Home Centers 70%

    Discount Chains/ Mass Market 15%

    Garden Centers/Nursuries 5%

    Power Equipment Dealers 5%

    Other 5%

    Channels to Develop

    Online +20%Lawn Service +10%

    Current LineMatchup

    L&G Market Size (2014Estimate)$19 Billion

    Potential LineMatchup

    Consumer71%

    Commercial29%

    Product

    Lines

    Matures

    52% of Consumer

    Boomers

    32%

    X&Y

    16%

    Lawn Service

    76%

    Municipal

    24%

    Trolley

    Wall Mount

    Portable

    Green

    Water Service

    Car Kit

    Golf Course

    MaturesDemographic

    1909 - 1945Rural and SuburbanUpper Income

    BoomersDemographic

    1946 - 1964Rural and SuburbanUpper to Middle Income

    Gen X & YDemographic

    1965 - 1978Suburban to UrbanMiddle Income

    ServicesDemographic

    Men 30 - 50sRural and SuburbanLocal small operators

    MunicipalDemographic

    Men 20s to 60sRural and SuburbanLower Income

    Psychographic

    Erognomically focusedFret about needing elder-careDIYs turning into DIFMsWant assistive products

    BehavioralStruggling with usual tasksYard work is their exerciseExtreme cocooningShops at garden centersRelys on store specialist

    Psychographic

    Erognomically focusedYard work relaxes themLike the exercise of yard workFeel good if yard looks good

    Psychographic

    Environmentally focusedImmaculate yards seems sillyWater bill double in tough tmesEnjoy yard tasks with kids

    Psychographic

    Economy reducing customersLooking to new services to sellBuilding trust with customersCustomers like eco-friendly

    Psychographic

    Results focusedTime efciency is huge

    Frustrated by hoses for greensCost not an issue - club pays

    BehavioralPlants owers/garden annually

    Does all yard work challengesDoing more cocooningShops at Home CentersLike browsing new products

    BehavioralFood garden to save moneyFew owers to reduce watering

    Likely to shop onlineInterested in non-yard, like car

    Always making garage space

    BehavioralStarted snow plow service tooLike commissions to sell reelsInvestigating watering servicesNeed quality productNeed intro to new customers

    BehavioralStruggling to cart hosesWheels cant gouge greensCareful not to hurt my back

    By 2014 the Matures are declining, andBoomers replacing them. But who will re-place Boomers? Research shows Greengrowing X&Y, and Servicesbeing adoptedby aging Matures no longer as capable.

    Watering regulationsare transforming theindustry, with rain col-lection systems beinga neccessity ratherthan a niche. To hedgeagainst hose wateringbeing rationed, rain col-

    lection features need tobe incorporated

    Current in black Potential in Orange

    Sources:Packaged Facts, Lawn and Garden Edition, Jul09

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    Competitive Landscape

    Form Category Generic BudgetHose Reel Watering/Spraying Lawn and Garden ~$150 Home Products

    Claber Pronto$90

    Suncast$50

    Rapid Reel$165

    Gardena$72.00 Cordless Shears

    $114

    Water Timer$84

    Leaf Blower$70

    Wet Dry Vac$140

    Weed Wacker$140

    Mower$155

    Patio Set$153

    Pressure Washer$150

    Grill$120

    Patio Heater$150

    Fireplace$150

    Greenhouse$147

    Sprinkler System$138

    Rain Barrel$120

    Watering Can$113

    Water Scarecrow$154

    Commercial Hose$130

    Sprinkler$89

    Drill$138

    Faucet$111

    Gardena Full Kit

    $97.00

    Ladder$160

    Suncast -rapidly innovat-ing or perform-ing acquisitions

    into new cate-gories. Recent-ly purchasedwater winding technology, andcommerciallized it. By far thelargest portfolio of products inthe category. Concentrate onless costly products, but alsorelegate themselves to poor userperception because of it. Have

    extensive decorative line.

    Yard Butler$89

    Toro - researching complexground moisture characteristicsand investing heavily in waterconservations and precisionor smart irrigation technology.Recently made two strategic

    acquisitions to buy Main Masterand Turf Guard. While this Intel-lectual Property applies primarilyto the prfessional sector, itwill provide competi-tive advantage acrosstheir entireWater-ing and

    Spraying line.

    Sources:Amazon.com, Packaged Facts, Lawnand Garden Edition, Jul09

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    Husqvarna/Gardena Market Comparison

    Americas

    EU and Asia

    Market Comparison

    Watering is 15% of EU sales Watering is 0% of American sales Huge opportunity for growth

    America is largest global marketat SEK75 billion, with the UScomprising 85% of that

    Sources:Husqvarna Annual Report 2010

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    Portfolio Objectives and Strategy

    Husqvarna Objective Grow Gardena into global brand

    Gardena Objective Enter American market, sustain EU market

    Portfolio Objective Thin out Trolleys, Invent Green, Invent Services and Municipal

    Customer Strategy Expand in Americas (lacking quality product), Extend into Green and Services

    Competitor Targets Suncast (capture share), Toro (develop comparable IP)

    Product Strategy Leverage EU brand and Husvarnas US channels/manufacturing

    Product Positioning As the high quality, easy to use, well designed, top end of the line

    Brand Strategy A quality German brand that is now available through Husqvarna in the US

    Distribution Channels Current Husqvarna outlets, develop Home Centers, and online

    New Business Model Leverage Lawn Care Operators (LCOs) as direct marketing experts

    I purchased this for the deck (12 high) so my wife could water her plants

    on the deck and below. It does not take up any room and it does not leak

    at the connections - we keep the water on constantly b/c the spigot is at

    ground level. When winter comes, it will be a simple matter to keep it in

    the laundry room where I can take it out to wash the cars - no stiff fro-

    zen hoses. I cant say enough about the quality of the materials and the

    design. Never thought such an ordinary device could be improved uponlike Gardena has done with their hose reel.

    I lived in Germany for app. 19 years,so Ive learned to appreciate good

    quality German products! And Gardena products are just awesome!!!

    I was really surprised to see that Amazon carries Gardena, because I

    dont think anyone else does!!

    It was easy for me to pull being elderly and love the snap on connections.

    User Comments

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    Portfolio Options

    Markets

    New

    NewExisting Products

    MarketAttractiveness

    High

    HighCompetitive Advanctage

    Expansion

    Penetration Extension

    Innovation

    1 Piece Hose HangerTo introduce the brand to the entrylevel consumer in the US, as Gar-dena has no low end offering

    A

    Decorative LineThe US consumer likes to hide theirhoses, and Gardena only offers Ger-

    man form follows function reels

    B

    Integrated Miracle Grow PortPartnering with a well known USfertilizer brand will help introduce theGardena brand and build condence

    C

    US Market Color StudyThe blue and orange color schemeis well known in the US, but may not

    appeal to US decorative preferences

    D

    Car Wask KitGen X&Y is more urbanized thanBoomers, and less garden prone;with afnity to cars, and little space

    E

    Green - Integrated Rain BarrelSustainability is an X&Y require-ment, not just a preference; Garde-

    na can leverage Husqvarna here

    F

    Golf CourseGreens keepers require a portableyet robust hose carrier to reachspots the sprinklers cant

    G

    Lawn Care Pro Distribution ModelLCOs can reach the aging Matures,and will need new products to begin

    handling their daily watering needs

    H

    Low

    A 3 5 5 5 9 6 33 4

    B 5 5 5 4 7 5 31 6

    C 7 7 8 9 6 7 44 2

    D 4 4 3 4 9 5 29 8

    E 5 5 6 7 8 4 35 3

    F 7 8 9 9 7 7 47 1G 4 4 5 7 7 4 31 6

    H 5 5 5 7 7 3 32 5

    Dynamic RankOrder

    F

    C E

    A

    G E

    C F

    H

    BD

    Ansoff Risk Reward

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    Recommendations and Options

    Required Actions Clarify the existing product in the Trolley line, as they are

    very close in price, but with many different feature sets. Itis difcult to comprehend what is being purchased, and the

    average consumer will skip over this decision not buyinganything from the line.

    Focus on growth by Expanding into America - predominantlythe US as that is where most potential buyers with dispos-able income are concentrated

    Study the US consumer and adjust non-functional features totailor the product to American preferences (Decorative Line).

    Build presence at Home Centers as that is where 70% ofBoomers and Gen X&Y shop. To attract Matures to yourinnovation product line of Trolleys, garden centers will need

    to be targeted. This will require a technical sales force toeducate that group as to the benets and ergonomic trolley

    features

    Options Option 1: Use the Dynamic Rank Ordering and Risk Reward

    method to sort all 8 projects and then lter any that are not

    above average for market attractiveness. This woudl pro-mote Concepts F and C. This will work to Extend, Expand,and ensure new product for our existing EU market (Penetra-tion).

    Option 2:Use the Strategic Buckets Method to ensure abalanced portfolio of projects across all 4 Ansoff quadrants.This method may reduce the budget for concepts F and C inOption 1, but it will help ensure future growth through Busi-ness Model Innovation (concept H Lawn Care Distributionand Services), and add 3 additional projects to the slate,thereby reducing risk through a more balanced and diver-sied product portfolio (E attracting X&Y car guys and A

    appealing to the entry level buyer, or cash strapped homeowner).

    Markets

    New

    NewExistingProducts

    Expansion40%

    Penetration20%

    Extension25%

    Innovation15%

    Strategic Bucket Method(Using Ansoff 2x2)

    C 2

    E 3

    F 1

    A 4

    H 5