GARDEN CITY TERMINAL...$5': : : & $5' ) t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t...
Transcript of GARDEN CITY TERMINAL...$5': : : & $5' ) t t t t t t t t t t t t t t t t t t t t t t t t t t t t t t...
Client Relations Department GPA Client Relations Center is open Monday through Friday,
8a.m. – 5p.m. Representatives are available to answer questions,
provide driving instructions and assist with all problems including
interchange. For container, cargo and technical support assistance
(Navis and WebAccess), contact:
• Phone: 912.963.5526
• Email: [email protected]
• Government Related Inquires
Email: [email protected]
• webaccess.gaports.com (24 hours/7 days per week)
• www.gaports.com offers printable driving instructions
CRC FAQs• Pre-Advice PIN: All container moves must be pre-advised
through WebAccess. Contact GPA’s Client Relations Center
at 912.963.5526 for more details.
• Spouse or Child in Truck/Vehicle: A spouse or child may
not ride as a passenger unless they have a TWIC identification
card. A pet may ride along, however, they are to always
remain inside the vehicle while on terminal.
• Last Free Days: Any questions or requests regarding free
days must be handled by steamship lines.
• Gate or Holiday Hours: For any questions regarding
gate hours or holiday hours, please visit Georgia Ports
Authority’s website: WebAccess.
• Container Availability: For any questions regarding
container availability please visit Georgia Ports Authority’s
website: WebAccess.
• Exam Status: For any questions regarding the exam status
of a container please call the CRC, or email:
• Container Locations: For help finding a container,
please email us a request with the container number at
[email protected]. To document the process
of finding a container, GPA requires the request
to be through email and not over the phone.
• Vessel ETA’s: For any questions regarding vessel estimated
time of arrival, please visit Georgia Ports Authority’s
website WebAccess.
• TWIC Requirements: TWIC stands for Transportation
Worker Identification Credential. Go to TWIC.gov to
see locations to apply. Effective Aug. 5, 2019, the Georgia
Ports Authority will go to 100 percent scanning of TWIC
at all GPA access points.
• Vessel Docking Information: For any questions regarding
vessel docking, please visit Georgia Ports Authority’s
website WebAccess.
• Booking Updates: GPA cannot update all bookings, but
attempts will be made if possible. If GPA does not have access
to update the booking tally, please contact the shipping line.
Container Traffic – Gates 3, 4, & 8 All lanes are scaled at gates 3, 4, and 8. Bobtail trucks can enter
Gate 1 and Gate 5. Gate hours are 6 a.m. to 6 p.m. Monday through
Friday and 8 a.m. to 5 p.m. on Saturday (Gate 4 only with a lunch
break from noon to 1 p.m.). Last ticket for refrigerated containers
will be issued at 4:15 p.m. Last ticket for dry box pickup will be
issued at 4:30 p.m. and 5 p.m. for dry box drop off.
RFID Tags Radio Frequency Identification Tags (RFID) are required on all
tractors for delivery and pick-up. An RFID tag may be obtained
at by visiting the GPA credentialing center. Unladen tractor weight
is required for registration. Visibility of truck tag number from
truck hood or cab roof ensures fluidity of container transaction.
Delivery and Pick-up InstructionsPlease have the following information available and ready at the
time when arriving at the pedestal:
• PIN
• Tractor license plate number
• Trucking company represented
• Load or empty
• Steamship line
• Booking number, container number or EDO Number
When complete, the system will produce a drop-off ticket and/
or a pick-up ticket. Next, proceed to the interchange lanes for the
inspection process.
If there is an error of any kind, the system will produce
a trouble ticket. After that, proceed to the trucker’s assistance
kiosk. Kiosks have GPA trouble phones, security phones and a
printer. Most errors can be corrected by contacting the dispatcher
or the steamship line. (GPA personnel will assist in resolving
issues.) At the interchange lane, an inspection of the equipment
will be performed. Following inspection, the system will
produce an EIR ticket.
Proceed to the container yard location specified on the electronic
interchange receipt ticket.
The container handling equipment will be notified via radio data
terminal of the assigned location. The RFID Tag applied to your
tractor will identify your mission. When complete, proceed to the
assigned area to park/swap the chassis if necessary. Then proceed
to the next location to pick up another unit.
After picking up the outbound unit, proceed to the interchange
lanes for inspection. When complete, the system will produce
an EIR ticket.
Need a Transfer/Flip?If a transfer or flip is required for an inbound our outbound unit,
you will be directed to the driver assist area. (Insert Map Location)
Flips will be coordinated at the driver assist area.
Client Relations Department (Continued)
GPA Gate AssistanceUse trouble telephones at the general trouble kiosks
at Gates 3, 4 and 8 between the pedestal and inspection
canopy or internal kiosk. See Map: No. 33 [J5] Gate 3 Trouble,
and No. 14 [F5] Gate Trouble.
Terminal Security GPA’s restricted marine terminals operate at Maritime Security
(MARSEC) Level 1 unless otherwise posted. MARSEC Level 1 refers to
the minimum appropriate security measures that are maintained
at all times. An increase in the MASREC level dictates an increase
in the facility’s security posture and additional requirements for
terminal access.
All persons entering are subject to screening prior to entry.
Screening is defined as a reasonable examination of persons,
baggage, personal effects, and vehicles for the presence of
dangerous substances and devices, or other prohibited items listed
in the facility security plan (FSP), for the protection of the facility
and terminal users.
The purpose of the screening is to secure the vital government
interest of protecting vessels, harbors, and waterfront facilities
from destruction, loss, or injury from sabotage or other causes
of similar nature. Such screening is intended to ensure that
dangerous substances and devices, or other items that pose a real
danger of violence or a threat to security, are not present.
All persons shall remain alert and follow all instructions of security
personnel while on the premises.
Any suspicious person(s) or activity observed should be
communicated immediately to GPA Police Dispatch.
Failure to observe security requirements may result in immediate
removal or detention by law enforcement personnel.
Emergencies, Suspicious Activity, Incidents and Collisions All incidents should be reported to GPA Police Dispatch.
Emergency: 912.964.3911
Non-emergency: 912.963.5588 or 912.963.5589
GPA CredentialsPersons who regularly access GPA’s restricted marine terminals
(5 or more entries in 1 year) must register and obtain a Georgia
Ports Authority credential. GPA credentials may be issued at
either GPA’s Savannah Credentialing Center or GPA’s Brunswick
Credentialing Center. You must possess a valid TWIC to be
issued a GPA credential.
Transportation Worker Identification Credential (TWIC) A Transportation Worker Identification Credential (TWIC) is required
for unrestricted access to GPA’s restricted marine terminals. All
TWIC holders must enroll their credential into GPA’s access control
system. To do so, the card holder must have his/her TWIC Personal
Identification Number (PIN).
GPA Credentialing Centers
Savannah Credentialing Center
Garden City Terminal
100 Main Street (GPA Annex 2)
Garden City, GA. 31408
Hours of Operation:
M-F (8:00 a.m. to 4:45 p.m.); Closed holidays & weekends
Brunswick Credentialing Center
Colonel’s Island Terminal
25 Joe Frank Harris Blvd. (GPAPD Office)
Brunswick, GA. 31520
Hours of Operation:
M-F (8:00 a.m. to 4:30 p.m.); Closed holidays & weekends
Mailing Address:
GPA Credentialing
P.O. Box 2406
Savannah, GA. 31402
Questions regarding credential procedures should be
directed to Client Relations at 912.963.5526, or email:
TWIC Escort Persons seeking access to GPA’s restricted facilities who do
not possess a TWIC and have demonstrated a business need
for entry, may enter GPA facilities with an approved TWIC
escort. Escorts and visitors must always maintain side-by-side
accompaniment. If an escort or visitor becomes separated from
their companion, they must notify GPA Police immediately,
at 912.964.3911, and an officer will respond. Failure to adhere
to these procedures constitutes a breach of security and will
be reported in accordance with federal law.
TWIC Escorting ServicesGeorgia Vehicle Escorting, LLC, is the authorized TWIC
escorting vendor for GPA’s restricted marine terminals
in both Savannah and Brunswick.
210 Carolan Street
Savannah, GA. 31415
For information, rates and appointments:
Phone: 912.667.5631
Website: www.georgiave.com
Email: [email protected]
V.January-2020
GAPORTS.COM
GARDEN CITY TERMINAL USERS GUIDE
For safety, comments, concerns or questions, please contact us at [email protected]
Safety DepartmentGarden City Terminal is extremely busy. Everyone must comply with the following safety rules
as well as all applicable GPA, local, state, and federal rules and regulations:
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1. Vehicles shall yield to all pedestrians..............................................................................................................................
2. Observe all posted traffic signs and stop bars..............................................................................................................................
3. No cell phone use while driving.
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4. ANSI approved Type R Class 2 high visibility/reflective safety vest shall be worn while on terminal.
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11. Remain at least 20 feet behind the vehicle in front of you. .............................................................................................................................
12. Do not move while being loaded/unloaded unless instructed by the operator..............................................................................................................................
13. Horn signals are: One to move forward, and two to move back. Operators may also use intercom system for other instructions.
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14. Do not cut through stacks while traveling in the yard. .............................................................................................................................
15. Do not park behind a top lift..............................................................................................................................
16. OTR drivers shall not travel with unsecured container doors..............................................................................................................................
17. Do not climb on GPA equipment for any reason..............................................................................................................................
18. Do not approach any leaking container..............................................................................................................................
19. Do not litter..............................................................................................................................
Avoid CongestionUnless authorized, OTR drivers shall NOT drive on the dock. Please
use the Cross Terminal Roadway. The dock is for ship traffic only.
Clerk SafetyMaintain a distance of 20 feet or more between
vehicles at interchange gates.
OTR Driver SafetyIt is highly recommended that OTR drivers not exit their vehicles
while in an RTG work zone between the pads/lanes. Tasks that
require the driver to get out of their vehicle (e.g., lock chassis,
inspect empty container) shall be completed at a safe distance
away from a working RTG and/or top lift.
Roundabout SafetyTraffic shall obey roundabout signs. Select proper roundabout
lane prior to entering the roundabout. Avoid changing lanes
while in a roundabout.
WARNING – OTRs have an increased potential to rollover
due to load shifts while in a roundabout.
Examples of roundabout patterns and signs that can be found on terminal
5. Speed Limit is 25 mph unless otherwise posted and must always be observed. Be cautious at roundabouts. Over the Road Truck (OTRs) drivers shall reduce speed when construction or potential hazards exist.
6. Seatbelts must be worn at all times.
7. No U-turns on terminal.
8. No parking, standing or walking on RTG pad/lane
10. ALWAYS yield to RTGs.
9. Do not leave any portion of vehicle or chassis on or in the path of RTG Pad/Lanes.
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