Gap Consulting - Brochure
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Gap Consulting LDA. ● Rua Prof. Augusto Nobre, 451 B - 4150-119 Porto ● NIPC: 510064744
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About UsCreate, Delivery & Capture the Value
O More than consultants, we are a multidisciplinary team
with extensive experience in the design and
monitoring, production and publication of knowledge
in different scientific areas.
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About Us
Create, Delivery & Capture the Value
O Gap Consulting is a boutique project
management consulting company with a track record
of success in delivering business results.
O We take a pragmatic, instead of a dogmatic,
approach in executing projects to deliver immediate
business value; iteratively, incrementally and
measured.
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About Us
Create, Delivery & Capture the Value
O Gap Consulting helps it’s clients facing
successufuly the challenges of the economy
and the markets.
O We are renowned for building bonds between
business, technology & sales which in turn
saves you time and money.
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About UsCreate, Delivery & Capture the Value
O In Gap Consulting we reinvented business to
help our Clients overcome the challenges and
uncertainty of economic turbulence and
technological markets.
O We have engaged with our clients on projects in
the Technology, Health Care and Financial
Services industries.
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ServicesO Program & Project Management
O Sales Force Management
O Balanced Scorecard Deployment
O Market Research
O Measures, Metrics & Analytics
O Lean Six Sigma Deployment & Education
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Services
O Branding
O Advertising and Communication
O Registration of Trademarks and Patents
O Innovation and Design
O Investment Projects
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Gap Sales ForceSales Force Management &Training
O In a new market era in which "sell" is increasingly
difficult but strongly needed, Gap Sales Force creates,
form & controls sales teams specialized in different
areas of business for national and international markets.
O The aim is to allow companies to by using this service,
reduce costs associated with maintaining commercial
teams whose operation is limited in time.
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Gap Sales ForceSales Force Management &Training
O By assuming the role of interventional Marketing
Department of the company Customer, Gap Sales
Force training sales people and updated systematic
knowledge about the market and segments in which
the company's offer customer stands.
O The added value of our company is also reducing the
time and effort the seller direct constraints on the
completion of a sale (arguments, objections and
closing) increasing their performance and return on
investment.
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Gap Sales ForceSales Force Management &Training
O Ever since, our fully customized sales training
programs have been the hallmark of our success.
O Make every employee more productive. Help sales reps
close more business. Keep administrators on top of the
latest releases. Prepare your implementation team for
every stage of your project. And give IT the power to
build the cost-saving applications you need.
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Gap Sales ForceSales Force Management &Training
O Our customized sales programs ensure that the course
material and content reflect your real world needs and
selling environment. In addition, the workbook is full of
situational examples from your company along with
proven sales best practices, turning it into your
company’s sales tactics manual.
O Your sales team will learn how to create added value,
build trust and credibility and improve your ability to
effectively communicate and build relationships, from
cold call to loyal client.
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Sales Management Training
Our process in four steps
Step 1 : Benchmark Performance
Before introducing any program it is essential to
determine each current sales coaching proficiency.
Our Sales Coaching Assessment survey allows sales
executives to better understand the level of coaching
effectiveness of each of their sales managers.
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Sales Management Training
Step 2: Training Essentials
We train sales managers to achieve the 5 essential skills of
high performance:
O Coaching
O Hiring
O Performance Management
O Business Acumen
O Leadership
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Sales Management Training
Step 3: One-on-One Coaching
To sustain behavioural changes training is reinforced to
establish permanent behavioral changes in your sales
managers.
We rigorously reinforce the principles learned, through
utilizing real life examples, 1-on-1 coaching, group
coaching and E-learning.
We turn concepts learned into management practice.
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Sales Management Training
Step 4: Measurement
To measure changes in behaviour and competencies
Six month post training/coaching we redo Sales
Coaching Assessment to gauge the impact of our
program and make adjustments.
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Executive Coaching
Improved decision making, leadership and interpersonal skills.
O Built high performance sales teams.
O Moved beyond self-imposed limitations.
O Managed staff through increased personal effectiveness.
O Developed a flexible leadership style.
O Balanced work and life priorities.
O Improved performance in their organization.
O Improve their development as a person and as a leader.
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Gap Sales ForceClipping
O http://www.gapconsulting.org/gap-sales-force-entrevista-ao-semanario-vida-economica/
O http://cita-livros.blogspot.pt/2012/07/direcao-e-gestao-da-forca-de-vendas.html
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Executive Education & In-Company Training
O In-company training courses
O Master's degree in Direction and Sales Force Managementhttp://www.ismai.pt/NR/exeres/3C980781-E24C-4B34-B2A5-A417362F3FB1,frameless.htm
O Master's degree in Sales Force Management – Anjehttp://www.anje.pt/portal/formacao-pos-graduacao-em-gestao-da-forca-de-vendas
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International Partnerships
Diotima Society
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• In a knowledge society, education should be considered
again an absolute and permanent value in the life of
everyone – not just a tool. We need people who know
what they want to learn, be it for pleasure or for
necessity.
• We need a school able to raise questions, rather than to
give answers New teaching models are therefore
required, helping to sweep away minds of ephemeral
biases, instead of implanting them.
Member of DIOTIMA SOCIETY
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The Mission of Diotima Society (DS) is pursued
through a continuously growing global network of
visionary thinkers, entrepreneurs, and representatives
of public and private institutions.
The activities have a strong cultural side, and include
strategic development, “thinking labs” on issues
crossing the whole context, research, events, books,
and other forms of dissemination.
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O TWG Consulting creates innovation laboratories where
potential and actual capabilities of the clients/partners
find a powerful network of knowledge sources and
operational structures at their service.
The effective support and governance of such
extended resources open the enterprise to new
perspectives of exploitation, decreasing uncertainty,
cost and time-to-market.
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O The Observatory Marks is an Brazilian
international nonprofit Organization dedicated to
research, extension and training, as part of
strategic communication and branding, which
seeks through his professional work in network
generating new knowledge about brands and
their strategic management.
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O Rockefeller Consulting/Insight Capitalists (RC/IC) is a
strategic consultancy focused on the most important
issue facing businesses today - alignment among internal
and external constituencies.
O Our central premise is that high performing companies -
regardless of size or industry - have a high level of
alignment across the stakeholder groups and enterprise
units participating in the creation and delivery of a
company's value proposition.
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Industrial Advisory Group (NIAG)
The NATO Industrial Advisory Group (NIAG) was
established in October 1968 to provide a link to the
NATO nations’ defense industries through which the
industrial viewpoint and industrial technology
development could be included in the work of the NATO.
The NIAG composed of high-level industrial
representatives of the member nations, each of them
acting as a focal point and spokesman fro his/her
national defense industries.
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Industrial Advisory Group (NIAG)
NIAG is made up of National Delegation of NIAG
member and Partner countries. The member are
industrial representatives designated by each country
through their national Head of Delegation (HoD).
Members will hold positions of responsibility in
companies engages in defense activities and/or in
national defense industry federations.
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Curriculum Vitae
Elisabeth de Magalhães Serra- CEO Gap Consulting
O Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona, Spain); PhD in
Management Sciences - expertise in Marketing Management (Univ. Santiago Compostela,
Spain), received her master's degree in Economics and Public Administration and Private.
O She made a Senior Executive Program in Business Marketing at IMD Business School
(Switzerland). Professor & researcher, publish in scientific journals as Consumer Behavior,
Brand Management, Business Marketing and Sales Force Management, issues where it
develops consulting work nationally and internationally to several sectors within the Gap
Consulting, Ltd.
O Author of the books:
O "Management and Sales Force Management" Edi. Vida Económica. (2012)
O "The Brand - Valuation and Strategic Management" - Ed Word (1998.).
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Curriculum Vitae
José Manuel Carvalho Vieira – R&D Director Gap Consulting
O Coordinator Bachelor and Masters in Marketing Management from the Instituto
Superior da Maia (ISMAI) and Coordinator of Project EMIC - European Marketing &
Innovation Centers.
O Post-Doctorate in Business & Economics (Univ. Pompeu Fabra, Barcelona) and PhD in
Management Sciences - Innovation Management specialization - (Univ. Santiago
Compostela, Spain).
O Has a Senior Executive Program - Driving Strategic Innovation - MIT & IMD (Sloan
School of Management). Investigates and publishes in Services Marketing, Innovation
Management, Sales Force Management, International Marketing and Marketing
Research areas that develops consulting work nationally and internationally in various
sectors within the Gap Consulting.
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Technical Credentials: Studies
O Determinants of Performance Management Sales Force:
Packaged Gas BP- Portugal
O National Strategic & International Port and Douro Wines Inst.
Wine of the Douro and Porto (IVDP).
O Behaviors and Motivations associated with Sports - A study for
FC Porto (Porto Commercial - SAD)
O Purchase and Consumption Behavior Press Daily (JN) -
Controlinveste Media / Newspaper News;
O Technological Index SonaeCom.
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Technical Credentials: Studies
O Financial Evaluation of Brands Lisbon and Porto Editora Publisher
O Structure Attributes Offer Alberto Sampaio Museum (Guimarães);
O Structure of Image Attributes of the Association of Transport and
Communications Museum "(AMTC):
O Structure Attributes of Tourist Destination Image Porto / Northern
Portugal-ADETURN;
O Aspect Enterprise Market of Textile sector of northern Portugal:
measurement and management - FCT / ATP;
O Competitive viability of the Commercial Offer Sá Carneiro Airport -
Airports Ana
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Technical Credentials: Studies
O Economic viability of market entry Portuguese Brand KICKERS -
KICKERS Portugal;
O Diagnosis and Strategic Analysis Group Visabeira, Visabeira, SA
O Diagnosis and Strategic Analysis Madeira Tourism Sector – GRM
O Technical support for the preparation of applications for SI, SI RTD,
Innovation NSRF;
O Technical support to the preparation of an application to SI Qualification
& Internationalisation of SMEs NSRF.