GAP Adventure Tourism

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GAP Adventure Tourism Faranaz Khairi, Kelsey Symington, Kristina Oest, and Shaheer Naeem

Transcript of GAP Adventure Tourism

Page 1: GAP Adventure Tourism

GAP Adventure TourismFaranaz Khairi, Kelsey Symington, Kristina Oest, and Shaheer Naeem

Page 2: GAP Adventure Tourism

IntroductionGAP stands for Great Adventure People.GAP was launched in 1990, by Bruce Poon

Tip.Bruce was inspired to create GAP after he

returned from a back-packing trip of Asia.Bruce launched GAP with his only 2 personal

credit cards.“We create amazing adventures that are meaningful and memorable. And we invite you to join us on the path less travelled and experience something extraordinary.”

-Bruce P. Tip

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Overview2008 GAP Promohttp://www.youtube.com/watch?v=CKzadTXw

bwM&feature=related

GAP Adventures website:http://www.gapadventures.com/

Planterra website:http://www.planeterra.org/

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Size & RangeGAP started off as a one-man show and has

now become a company with over 850 employees!

Every year, more than 100,000 travellers take a trip with GAP tours.

GAP reaches all 7 continents with more than 1,000 safaris, expeditions, and small group tours.

Global company, with Concept Stores in Toronto, Calgary, Vancouver, New York, and Melbourne.

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Major MarketsSpecial tours for ages 18-30 called YOLO

Adventures. Family Adventure tours for families with

children above the age of 5.Discovery Adventures for travelers keen on

uncovering history and culture.Specialized and customized tours of all

regions:Africa, Antarctica, Arctic, Asia, Europe, North

America, South America, and South Pacific.

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Major ProductsOffer a free lifetime deposit policy, which is

good for life and also transferrable. Offer the freedom of choice, with a variety of

departure dates, trips styles, and service levels.

24/7 customer service, where a friendly agent will answer any inquiries.

Partnership with “Planterra” - travel and voluntourism for sustainable community development.

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Recent HistoryNovember 4th, 2010 – “Ignite the Night” event raised

more than $100,000 to help build a new critical eye facility in Cambodia.

January 28th, 2010 – Teamed up with outdoor apparel maker Canada Goose to create Canada Goose Adventures.

2009-2010 – Expanded their small-ship cruising and sailing voyages.

October 27th, 2009 – Partner with Air Canada Vacations to offer 30 exclusive travel packages in South and Central America, Europe, Asia, and the Middle East.

2009 – Won six major awards

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Future PlansNew for 2011 - the three Europe-based

Canada Goose tours—Finland Winter Activity Week and Igloo Village, Finland Winter Activity Week and Reindeer Safari and Sweden and the IceHotel

June-September 2011 – plan to include Ko Samui sailing trips in Thailand

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Meeting the NeedsDriven by the need to exceed customer

expectations.Aim to connect and change the lives of the

customers.Creating an authentic and unforgettable

experience for everyone. The partnership with Air Canada Vacations

provides convenient connections from 65 Canadian cities.“I want to provide people with trips that were a change from resorts, cruises, and motorcoach tours...”

-Bruce P. Tip

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Employee PositionsTravel Consultant

Responsible for bookings for flights, hotels, and tours.Must be bilingual and have a year of experience.

Groups & Adventure Co-ordinatorAccountable for all aspects of planning, costing and booking

customized tours, and preparing documentation.Attending trade shows.Must have a year of experience in sales and costing.

Operations ManagerResponsible for handling the day-to-day operations and

overseeing tours.Must have two years of experience and familiarity with GAP

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Interesting FactsGAP staff are called “Gappers”GAP Adventures has been named by National

Geographic Adventures as the best ‘Do It All Outfitter’ on Earth, and is among the Top 100 Employers and 50 Best Managed Companies.

Bruce was featured as one of the Top 10 Entrepreneurs in Canada, in Profit magazine.

Bruce has also been an advisor to the ‘Survivor’.

GAP Adventures is the industry leader for eco-tourism.