GAMING EMPLOYMENT LICENSE Manual - PAGCOR Employment... · 2016. 4. 19. · Manual Version 3.0...

PHILIPPINE AMUSEMENT AND GAMING CORPORATION

GAMING EMPLOYMENT

LICENSE

Manual

Version 3.0

April 2016

Gaming Licensing and Development Department

GUIDELINES FOR EMPLOYERS

GEL Guidelines for Employers Version 3.0

April 2016

TABLE OF CONTENTS Page

General Guidelines 1 Section 1: Basic Rules 3 Section 2: Employer’s Access to Online Application System 4 Section 3: New GEL

A. Requirements 7 B. Endorsement of Application 9 C. Queue Number 10 D. GEL Number 11 E. Validity 11 F. Payment of Fees 12

Section 4: Renewal of GEL

A. Requirements 15 B. Fees 16 C. Procedure 16 D. Notice to Employees 17

Section 5: Update of Personal Information 18 Section 6: Regular Reports 19 Section 7: Grounds for Revocation of GEL 21 Section 8: Grounds for Suspension of GEL 22 Section 9: Reinstatement of GEL 23 Section 10: Non Compliance by an Employer

A. Offenses 24 B. Imposition of Penalties 25

Section 11: Compliance Verification

A. Objectives 26 B. Documents Needed 26 C. Procedure 27

Section 12: GEL Help Desk 28


April 2016

LIST OF ANNEXES

Annex 1 GEL Forms

A Designated Authorized Signatory, Liaison Officer and Alternate for GEL Application System B GEL Online User Access Enrollment Form

C Updated Master list of Positions

D GEL Eligibility Form

E Endorsement for New Application

F Notice of Employees Separated for Just Cause

G Notice of Separated Executives/Managers not

Granted Clearance

H Recommendation for Suspension/Revocation of

GEL

I Manpower Count Report

J Endorsement for Temporary Gaming Employment

Permit

K Endorsement for Reinstatement of GEL

Annex 2 GEL Classification

Annex 3 Classification Matrix

Annex 4 Sample of Queue Number Coupon for New Application

Annex 5 Sample of Queue Number Coupon for Renewal, Change of

Employer &/or Information Update

Annex 6 Guidelines for Issuance of Temporary Gaming Employment

Permit

Annex 7 Filing of Recommendation for Revocation of GEL

Annex 8 Offenses with Corresponding Penalties


April 2016

Annex 9 Notice of Non-Compliance

Annex 10 Terminated Employees Database (TED) User’s Guide

Annex 11 Compliance Verification Diagram

Annex 12 Compliance Verification Checklist

Annex 13 Handbook for Applicants and Employees


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Page 1

General Guidelines

The Gaming Employment License (GEL) is an authorization issued by PAGCOR granting a person the privilege to be employed as a gaming employee within the Philippine jurisdiction. It is a pre-employment and continuing requirement for employment in any gaming establishment in the country and should form part of the employee’s handbook. No employer shall hire and keep an individual employed without a valid GEL.

Employer refers to a legal entity duly authorized by PAGCOR to operate a gaming facility including PAGCOR itself.

Licensee refers to an entity issued by PAGCOR a gaming license1.

Prior to hiring or signing of employment contract, the employer must ensure that the following personnel who are directly involved in the gaming operations possess valid GEL:

1. Regular and contractual employees hired by the Employer including those whose services are shared between gaming and non-gaming operations

2. Outsourced personnel or those hired through employment agencies whose tasks/functions require handling of or direct contact with gaming equipment and paraphernalia and casino cash, chips or tokens, such as, but are not limited to, contractual dealers, slot machine technicians, slot machine attendants, cashiers, bingo ticket sellers, callers, gaming assistants, etc.

3. Consultants who are assigned in the gaming area or have participation in the gaming operations

1 As referred to in the Casino Regulatory Manuals; Gaming Site Regulatory Manual (for Electronic Games and

Bingo Games); Gaming Site Regulatory Manual (Poker Games); Junket Agreements; Poker Agreements and Slot Machine Operator Contracts of Lease.


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The following need not apply for GEL:

1. Hotel employees whose position titles and job descriptions are clearly limited to hotel operations and have no gaming involvement as certified by Licensees with gaming and hotel organizations that are combined in one corporate entity (Refer to Section 2. E.)

2. Personnel who are not direct hirees of the employer

a. Hotel staff/hotel outlet personnel who enter the casino gaming area

b. Staff of concessionaires

c. Security guards, maintenance personnel, drivers, etc.

d. Suppliers and contractors of the licensees that provide gaming equipment and paraphernalia as well as installation, inspection, repair and maintenance services of equipment

e. Dealers who are hired only for tournaments conducted for short periods of time. The employer should instead apply for a Temporary Gaming Employment Permit for such dealers. (Refer to Annex 6 – Guidelines for Issuance of Temporary Gaming Employment Permit and GEL Form J – Endorsement for Temporary Gaming Employment Permit).


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Section

1

Section 1. Basic Rules

A. All applications for GEL must be coursed through the employer.

B. Employer must file documents in a subfolder in the employee’s 201 file. Documents must be made available to PAGCOR anytime for compliance verification.

C. Application fees must be remitted by the employer on behalf of the employees.


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Section

2

Section 2. Employer’s Access to Online Application System

Before an employer is given access to the Online Application System, it must:

A. Designate an authorized signatory for all certifications, letters and reports to be submitted to PAGCOR relative to the GEL compliance. See Annex 1 - GEL Form A.

B. Designate an officer and an alternate who will be tasked to handle employees’ online application, and will serve as PAGCOR’s contact persons. Contact details (email addresses, office numbers, mobile numbers) must be provided. Any changes must be promptly advised. See Annex 1 - GEL Form A.

C. Require the designated officer and alternate to fill out and submit the On-line User Access Enrollment Form (Annex 1 - GEL Form B).

The following table enumerates the functions for each designation:

Designation Qualification Function

Authorized Signatory

HR Department Head or its equivalent position

Signs all communications and forms for GEL

GEL Liaison Officer (GLO)

Regular employee of the licensee

1. Point Person for GEL 2. Generates/Issues

Queue Number 3. Receives monthly

Invoice/Billing


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4. Updates payment status

5. Sends deposit slip/proof of payment to PAGCOR

6. Ensures printing of GEL numbers on employees’ company IDs

7. Ensures that applicant is not in the National Database of Restricted Persons (NDRP) under licensee-emanating excluded persons

8. Ensures that applicant is not in the Terminated Employees Database (TED).

9. Submits updated information on Separated Employees for Just Cause

10. Submits list of managers and executives not issued clearances

11. Tags resigned employees in their online profile

12. Keeps GEL sub-folder of employees updated

13. Maintains the Online Account for GEL

14. Authorized user of the Online GEL System and/or TED


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GEL Liaison Officer Alternate

Regular employee of the licensee

Performs functions of GLO in his/her absence

D. Submit master list of positions (including executive positions) with classification using Annex 1 - GEL Form C – Master List of Positions. Description of classifications and classification matrix presented in Annex 2 and Annex 3, respectively, may be used as guide. PAGCOR GLDD reserves the right to validate and evaluate positions in case of discrepancies in classification of positions, and to sustain or change classification based on the review.

E. Licensees with gaming and hotel organizations that are combined in one corporate entity, must submit the following :

1. Certification stating the specific position titles of hotel

employees and their job descriptions which are clearly limited to hotel operations and have no gaming involvement; and

2. Undertaking that the Licensee as employer will require such hotel employees who will be re-assigned to gaming operations will obtain GEL prior to assumption of a gaming position. Procedure, requirements and fees for new application will be complied with.


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Section

3

Section 3. New GEL

A. Requirements Before the employer gives a GEL applicant access to the Online GEL system, it must ensure that the applicant has submitted the following requirements:

1. NSO Certified Birth Certificate 2. Valid NBI Clearance 3. Medical Certificate 4. Drug Test Clearance (if required by the employer)

Additional requirement for managerial/executive position if applicant is a former manager/executive from previous gaming employer and is applying within one year from separation in another gaming employer:

5. Certification from former employer, attesting to the fact that the: (a) casino manager/executive is not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent him/her from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction. Without the certification, the GEL of the employee holding a managerial or executive position shall be deemed suspended for a period of six months from date of separation.

Additional requirements from foreigners:

6. Photocopy of valid Passport from country of origin 7. Valid Employment Permit from the Department of Labor and

Employment (DOLE)


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8. Valid Working Visa issued by the Bureau of Immigration and Deportation (BID)

NOTE: The Tax Identification Number (TIN) is a required information in the online application form.

Before receiving the required documents for GEL application, the HRD of

the employer must ensure the following:

i. Birth Certificate - Certified True Copy of Birth Certificate issued by the National

Statistics Office (NSO) or foreign counterpart - Applicant must be at least 21 years old during the time of the

application for GEL

ii. Clearance from the National Bureau of Investigation (NBI) - Must be valid at the time of submission (1 year validity) - Complete name and date of birth on the NBI clearance are

exactly the same as inputted in the online GEL application system

- No derogatory record or no record on file as indicted under “Remarks”. However, the licensee may, at its discretion, endorse the application for GEL of an applicant, notwithstanding said derogatory record, provided the offense/s for which the employee is involved is not any of the offenses/causes for termination of GEL as enumerated in Section 3.B.3.c in these guidelines.

iii. Medical Certificate

- Must be valid at the time of submission (1 year validity) - Name on the medical certificate is exactly the same inputted

the online application system - “Fit to work” specified under “Remarks” - Duly signed by the attending physician with the physician’s

license number

iv. Drug Test Clearance (if required by the employer) - Must be valid at the time of submission (1 year validity)


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- Name written on the Drug Test Clearance is exactly the same as inputted in the online application system

- ”Negative” specified under “Remarks” - Duly signed by the analyst and laboratory head

v. Photocopy of Passport (for foreigners only)

- Name, date of birth, and nationality written on the passport are exactly the same as inputted in the online application system

- Passport must be valid at the time of application for GEL

vi. Employment Permit from the Department of Labor and Employment (DOLE) (for foreigners only)

- Name written on the Employment Permit is exactly the same as inputted in the online application system

- Permit must be valid at the time of application for GEL

vii. Working Visa from the Bureau of Immigration (BID) (for foreigners only)

- Name written on the Working Visa is exactly the same as inputted in the online application system

- Working Visa must be valid at the time of application for GEL

After receiving the complete requirements for GEL application, the employer will provide the applicant a copy of the GEL Eligibility Form (Annex 1, GEL Form-D) for the applicant to accomplish and submit to the employer. Employer files the document together with the other GEL application requirements in a subfolder in the employee’s 201 file.

B. Endorsement of Application 1. All applications for GEL must be endorsed by the prospective

employer. 2. The endorsement of the application for GEL is in the form of a

queue number for the GEL on-line application. 3. It is understood that once a queue number is issued to an

applicant, the employer has:


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a. Received and has on file the complete requirements listed under Section 3 Item A. including certification from previous gaming employer of manager or executive;

b. Verified that the applicant’s name is not included in the list of licensee-emanating excluded persons in the National Database of Restricted Persons (NDRP); and

c. Verified that the applicant is not included in the list of terminated employees by PAGCOR or any licensee for just cause in the Terminated Employee Database (TED) System. Refer to Annex 10 for TED System User’s Guide. Below is the list below for just causes:

i. Game cheating

ii. Fraud and/or estafa

iii. Theft

iv. Forgery or counterfeiting

v. Unlawful interference with a gaming equipment

vi. Conviction of a crime involving moral turpitude

vii. Use of camera or any electronic device to assist in projecting outcome of the game.

viii. Acts of dishonesty amounting to grave or serious misconduct.

ix. Violation of employment contract provision/policy on prohibition from playing in a gaming establishment

C. Queue Number

PAGCOR limits access to the Online GEL System to PAGCOR and its licensees. Employers generate queue numbers for their applicants who have passed their pre-employment process and those still in their roster who will renew their GEL or change their statuses. The employer must ensure that the applicant for a new GEL has no valid GEL number yet at the time of issuance of a queue number.


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1. To generate a queue number, the employer must key in the applicant’s classification (rank and file, supervisory, managerial or executive) and type of application (new, renewal, update of info or change of employer), then prints out a coupon bearing the queue number, PAGCOR GEL web address and instructions for online application for the applicant/employee. See Annex 4 for sample of coupon. This is issued to the applicant/employee.

2. Executives are exempt from watching the video and taking the online

test.

D. GEL Number

An applicant who has completed the online GEL application process is assigned a unique GEL number.

1. A confirmation bearing the GEL number is emailed to the applicant

and the employer.

2. The employer prints the GEL number prominently on the employee’s

company ID not later than one (1) month after issuance of GEL number. Failure to print the GEL number on the employee’s company ID will be subject to regulatory sanctions.

3. PAGCOR will randomly check the GEL numbers on the employees’

company IDs. See Section 11. Compliance Verification.

E. Validity

The GEL is valid for three (3) years. It expires three years after issuance, on the birth date of the applicant.


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F. Payment of Fees

1. The employer must remit GEL fees on behalf of its employees. Fees are non-refundable and non-transferrable.

CLASSIFICATION LICENSE FEE

a. Executive : P 5,000.00

b. Management : P 3,000.00

c. Supervisory : P 1,500.00

d. Rank & File : P 1,000.00

2. Invoice and Payment

The online system will generate a monthly payment invoice through the employer’s online application access every 20th day of the month. This serves as the Statement of Account which will be the basis for payment. Cut-off for application is 12 midnight on the 17th day of every month.

It is the responsibility of the employer to check online every 20th day of the month its payment invoice or Statement of Account.

The employer must deposit the full amount to PAGCOR’s bank account (Philippine National Bank PAGCOR OPEX Acct. No. 108766100166) before the 10th day of the following month. The amount to be deposited must be the exact amount stated in the statement of account. Hence, only one deposit slip must be posted as payment for a single statement of account.

Arrangements for the individuals’ payments to the employer or the latter’s subsidy shall be an internal employer-employee arrangement.

In case the employer-licensee disputes PAGCOR’s computation of GEL fees, the employer shall remit the said fees to PAGCOR, under protest. Only upon remittance under protest will PAGCOR commence the processing of reconsideration or reconciliation of


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the disputed fees. Failure by the employer to remit the disputed GEL fees and penalties will be considered material breach of the conditions of their License to Operate.

3. Posting of payment

For proper recording, the employer must post details of payment (date of deposit, bank branch, amount, cash/check number, etc.) in the system and attach a copy of scanned validated bank deposit slip to PAGCOR at [email protected] on or before the 10th day of the following month. The system will not save the data posted if no scanned copy of deposit slip is attached.

Payment will be officially acknowledged by PAGCOR only after full details have been posted in the system.

If payment details are not posted in the system within the prescribed period, the account will be considered unpaid, and will be subject to a 12% per annum (p.a.) interest. Failure to post beyond thirty (30) days from the prescribed period may result in the suspension of access to the online GEL application.

When payment details are posted, PAGCOR GEL Section will confirm payment then advise PAGCOR Finance and Treasury Department (FTD) of the payment details and send copy of deposit slip for preparation of official receipt.

PAGCOR FTD will then issue an official receipt for the payment. This may be picked up from GEL Section three (3) business days after.

All unclaimed official receipts (ORs) issued in the current calendar year will be safekept by PAGCOR GLDD until end of January of the following year. Thereafter, PAGCOR will not be accountable for unclaimed ORs.


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4. Late Payment

Failure to remit and post payment within the prescribed period will be considered late.

An interest of 12% per annum will apply beginning on the 11th day of the following month.

Interest computed for the late payment will be billed on the following payment period.

If employer fails to remit payment within thirty (30) days after the lapse of the payment period, its access to the online GEL application system will be suspended until full payment of unpaid dues and interest are made and posted.


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Section 4

Section 4. Renewal of GEL

The application for renewal must be filed within thirty (30) days before up to thirty (30) days after expiration of the license. GEL not renewed within thirty (30) from expiration will be cancelled.

If expired, employee must apply personally for a new GEL at PAGCOR Corporate Office. Amount to be collected will be the fee for new application as listed in Section 3 Item F Number 1. Employees with expired GEL cannot be deployed for duty.

A. Requirements

The employer must conduct trainings or lectures on Responsible Gaming for its employees. It should ensure that each GEL holder attends at least one (1) lecture before his/her GEL is renewed. A webinar may be an alternative.

Filipino applicants applying for renewal are not required to submit new documents except for those holding managerial or executive positions who are transferring from one employer to another. They are required to submit a Certification from former employer, attesting to the fact that: (a) they are not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent them from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction. Foreigner employees must submit new or valid requirements as follows: 1. Photocopy of Passport 2. Employment Permit from the DOLE 3. Working Visa from the BID


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B. Fees

The employer must remit GEL fees on behalf of its employees. Fees are non-refundable and non-transferrable. Rates below are for 3 years validity.

CLASSIFICATION LICENSE FEE

Executive : P 4,000.00

Management : P 2,400.00

Supervisory : P 1,200.00

Rank & File : P 800.00

Payment procedure and issuance of official receipt as defined under Section 3, Item F, Numbers 2-3 are the same for renewal of valid licenses.

C. Procedure 1. Employer receives and screens requirements for renewal.

2. Employer verifies if employee is not in the NDRP and TED.

3. If all are in order, the employer will access the Online GEL System to

generate a queue number. A coupon is printed bearing the queue number, PAGCOR GEL web address and instructions for online application, which the employer issues to the renewing employee. See Annex 5 for sample of Queue Number Coupon for Renewal, Change of Employer &/or Information Update.

4. Employer receives the printout of the confirmation of renewal

presented by the employee after finishing his/her online application. The same will be sent to the employer’s email mailbox for billing purposes.

5. An employee with an expired GEL (beyond 30-day grace period), will

not have access to the online GEL system. The employer cannot generate a queue number thru the online system. Instead, the employer should direct him/her to PAGCOR for personal application


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for a “new” GEL by submitting all required documents listed under Section 3, Item A with Endorsement/Certification from employer (See Annex 1, GEL Form E) and clearance from former employer, if applicable.

PAGCOR GEL Section provides the queue number to initiate the employee’s online re-application. Upon completion of the process, a new GEL number will be generated. The employee presents the printout to its employer for printing of new GEL number on his company ID within one (1) month after issuance. Fees for new application as listed under Section 3 Item F Number 1 will be imposed.

D. Notice to Employees

The employer must issue monthly notices to its employees (i.e. through email blasts, text brigade, memos or posters) to remind them that their GEL must be valid while they are employed. PAGCOR must be furnished soft copies of such notices by sending them to [email protected].

mailto:[email protected]


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Section

5

Section 5. Update of Personal Information

All employees with GEL must update the following information within one month after any of the following is effected: 1. Change of position/employer 2. Change of name 3. Change of status 4. Change of other information (i.e. photo, address, phone number,

email address)

Update of information must be supported by documents such as marriage certificate, annulment papers, etc. to be submitted to the HR Department of the employer.

For change of employer, the employer must follow the process cited in Section 3.B.3 of the GEL Manual (Endorsement of Application).

Upon receipt of the supporting documents, the employer issues a queue number to the employee to access the GEL system (See Annex 5 – Sample of Queue Number Coupon for Renewal, Change of Employer &/or Information Update) to input changes.

Confirmation will be sent through email to the employer’s and employee’s mailboxes for validation.


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Section

6

Section 6. Regular Reports

A. To maintain a reliable industry headcount, the employer must submit the total number of its personnel covered by GEL using Annex 1, GEL Form I following the schedule below:

Licensee Employees, Outsourced Personnel,

Consultants as of

Report Due Date

Travellers International Hotel Group Inc.

Bloomberry Resorts and Hotels Inc.

MCE Leisure Phils. Corp.

Tiger Resort Leisure and Entertainment Inc.

December 31

June 30

January 15

July 15

Stotsenberg Leisure Park & Hotel Corp.

Clark Resort Travel & Amusement Corp.

Widus International Leisure, Inc.

Community Gaming & Amusement Network Inc.

Eastbay Resorts, Inc. / Thunderbird Pilipinas Hotels and Resorts, Inc.

January 31

July 31

February 15

August 15


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Mega Sports World operators

Instawin operators

Poker operators

SM VIP operators

Junket Operators

Last day of February

March 15

eGames operators March 31 April 15

Bingo grantees April 30 May 15

B. The employer must submit every 15th day of the month to PAGCOR through [email protected] the following:

1. List of terminated/dismissed employees using Annex 1 - GEL Form F – Notice of Employees Separated for Just Cause. Information on terminated/dismissed employees is entered in TED System by PAGCOR GLDD. If there is no change in the list during the previous month, report indicating “NONE” must still be submitted.

2. List of separated employees holding managerial or executive positions not granted clearance using Annex 1 – GEL Form G. If PAGCOR does not receive any list on the designated date, it will be assumed that all separated managers or executives during the previous month have been given clearance to transfer to another gaming employer. PAGCOR will not be held liable for their transfer to another gaming employer despite a restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent them from working for another casino



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Section

7

Section 7. Grounds for Revocation of GEL

After the issuance of a GEL, PAGCOR may revoke at any time the same if the following are proven:

A. Dismissal of an employee for just causes as enumerated in Section 3 Item B Number 3.c or as defined in the Labor Code of the Philippines, as amended, or other relevant laws

B. Conviction of an employee by court of competent jurisdiction

upon final judgment for any crime committed by said employee

C. Determination by an authorized drug testing center that a GEL

holder/employee is positive for drug use or substance abuse

D. Determination by the appropriate medical institution of the

government that a GEL holder/employee is not physically fit to work

The employer must initiate the revocation process by submitting the RECOMMENDATION FOR SUSPENSION / REVOCATION OF GAMING EMPLOYMENT LICENSE form – Annex 1 - GEL Form H to PAGCOR GLDD. Documents pertaining to the dismissal must be made available to PAGCOR for validation. See Annex 7 for list of documentary requirements. PAGCOR indicates effective date of revocation on GEL Form H and updates the database.


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Section

8

Section 8. Grounds for Suspension of GEL

i. Non-submission of clearance by employees holding managerial or executive positions who were separated from their employers within one year prior to application is a ground for suspension of GEL.

Failure to obtain a clearance or certification from former employer,

attesting to the fact that: (a) they are not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent them from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction, will result in the automatic suspension of their GEL for a period of six (6) months from date of separation.

ii. After compliance by the employer with due process requirements,

the GEL of an employee found to be in violation of the policy on prohibition from playing in a gaming establishment will be suspended as follows:

First offense: 2 weeks

Second offense: 1 month

The employer must initiate the suspension process by submitting the RECOMMENDATION FOR SUSPENSION / REVOCATION OF GAMING EMPLOYMENT LICENSE form – Annex 1 - GEL Form H to PAGCOR GLDD. Supporting documents must be made available to PAGCOR for validation.

PAGCOR indicates effective period of suspension on GEL Form H and updates the database.


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Section

9

Section 9.Reinstatement of GEL

Upon expiration or after two (2) years from the date of revocation of a GEL and for reasons PAGCOR deems proper and sufficient, a person may apply for reinstatement of a revoked GEL duly endorsed by PAGCOR or a licensee. GEL Form K - Endorsement for Reinstatement of GEL must be accomplished and submitted by the employer to PAGCOR. Procedure and fees for applying for a new GEL will be followed.


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Section

10

Section 10. Non-Compliance by an Employer

A. Offenses

1. Hiring/deploying of employees without valid GEL

2. Endorsement of GEL application of an applicant whose name is included in the licensee-emanating excluded persons in the NDRP or list of employees terminated for just causes by PAGCOR or any licensee

3. Absence or incomplete required documents during the compliance verification

4. Failure to maintain sub-folder for GEL in employees’ 201 file

5. Failure to indicate GEL number on employees’ company ID

6. Printing of wrong GEL number of employees’ company ID

7. Failure to submit to PAGCOR reports listed under Section 6

8. Failure to submit Notification for Revocation within the prescribed period

9. Failure to remit payment for GEL application within the prescribed period

10. Failure to settle penalty for late payment within the prescribed period


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B. Imposition of Penalties

1. If an employer commits an offense listed above, it will receive a Notice of Non-Compliance specifying the offense and corresponding penalty. Annex 9 itemizes the offenses and corresponding penalties.

2. Suspension of access to the GEL online application system will be lifted

only upon full compliance by the employer and validation by PAGCOR.


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Section

11

Section 11. Compliance Verification

PAGCOR will conduct periodic GEL Compliance Verification on all licensees.

A. Objectives: 1. To determine if employees of the licensee have valid GEL.

2. To check if documentary requirements for GEL application are

complete and kept in the employees’ 201 sub-folder for GEL.

3. To verify if information declared in the online application are the same with the information in documentary requirements.

4. To check if GEL holders’ license numbers are correctly printed on the company ID.

5. To verify if GEL holders’ information are updated (i.e. name due to change in civil status, address, employer, etc.).

B. Documents Needed 1. Manpower list as of the time of compliance verification exercise

2. Sub-folders/201 Files of employees with applicable requirements in

Section 3 Item A (New), Section 4 Item A (Renewal), and Section 5 (Update of information)

3. Documents pertaining to dismissal of employees in Section 7


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C. Procedure (see Annex 11 - Compliance Verification Diagram) 1. Notification is sent to the Licensee at least fifteen (15) days before

the scheduled Compliance Verification.

2. The PAGCOR GEL representatives explain to the licensee’s GEL Liaison Officer the process and scope of the activity.

3. The PAGCOR GEL representatives request for access to the subfolder of the employees’ 201 file.

4. A reasonable number of employees (to be determined by the PAGCOR representatives at the start of the activity) will be drawn to represent an audit batch.

5. The licensee provides the PAGCOR representatives with a secure work space and computer with internet access for the duration of the activity.

6. The PAGCOR representatives will examine and review documents and records based on the checklist. See Annex 12 – Compliance Verification Checklist.

7. If any of the offenses listed in Section 10.A. is found to have been committed, PAGCOR sends a Notice of Non-Compliance (Annex 9) to the Licensee.

8. At the start of the next Compliance Verification, offenses from the previous session are checked if resolved. If not, sanction is imposed based on the list in Annex 8.


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Section

12

Section 12. GEL Help Desk

Inquiries and other concerns may be addressed to PAGCOR GLDD GEL Section through email address [email protected] or call 254-8947 (direct line) or 521-1542 local 377.


ANNEXES

ANNEX 1 GEL FORMS

GEL FORM A

COMPANY LETTER HEAD

DESIGNATED AUTHORIZED SIGNATORY, LIAISON OFFICER AND

ALTERNATE FOR ONLINE GEL APPLICATION SYSTEM

I am submitting herewith the following information on the Authorized Signatory, GEL Liaison

officer and Alternate with their contact details:

Details Authorized

Signatory

GEL Liaison

Officer

Alternate GEL

Liaison Officer NAME

(last, first middle)

POSITION

TITLE

E-MAIL

ADDRESS

OFFICE

NUMBER

MOBILE

NUMBER

SPECIMEN

SIGNATURE

(please sign with

in the box)

______________________________ ________________

Signature over printed name Date

(Proprietor/Licensee)

GEL FORM B version 3.0

GAMING EMPLOYMENT LICENSE

ONLINE USER ACCESS ENROLLMENT FORM

LICENSEE NAME: ____________________________________

User Information

Family Name First Name Middle Name

Position: E-mail Address:

Access Information (please mark X the applicable boxes) New User Delete User

Online GEL Account Terminated Employee Database

Access Agreement (please read before signing)

1. Access account must not be revealed to others or allowed to be used by others. 2. Passwords must not be inserted into small messages or other forms of electronic

communication. 3. Any user found to have violated these policies may be subject to disciplinary action.

Authorization

User: ______________________________________ Signature over printed name Date:

Authorized by: ______________________________________ Signature over printed name Date:

---------------------------------------------------------------------------------------------------------------------------

FOR PAGCOR USE ONLY

Confirmation

Enrolled by: __________________________________________ Signature over printed name Date:

Approved access by: ______________________________________ Signature over printed name Date:

Online GEL Account

User Name: Temporary Password:

GEL FORM C

COMPANY LETTER HEAD

UPDATED MASTER LIST OF POSITIONS

Submitting herewith the list of positions with classification of ___________________

POSITION TITLE CLASSIFICATION

______________________________ __________________ Authorized Signatory Date (Signature over printed name)

Licensee’s company name

GEL FORM D

COMPANY LETTER HEAD

GEL ELIGIBILITY FORM

1. To the best of my knowledge, I am not banned from entering any gaming

establishment in the Philippines.

2. I have not been terminated by any employer for any of the following reasons:

2.1. Game Cheating

2.2. Fraud and/or Estafa

2.3. Theft

2.4. Forgery or Counterfeiting

2.5. Unlawful interference with a gaming equipment

2.6. Conviction of a crime involving moral turpitude

2.7. Use of camera or any electronic device to assist in projecting the

outcome of the game

2.8. Acts of dishonesty amounting to grave or serious offenses

2.9. Violation of employment contract provision/policy on

prohibition from playing in a gaming establishment

I understand that deliberately omitting information required in this form may result in

the revocation of my Gaming Employment License (GEL).

________________________________________ (Applicant’s Signature over Printed Name)

______________________________________________

(Company Name and Position applied for)

______________________________________________

(Date)

GEL FORM E version 3.0

COMPANY LETTER HEAD

ENDORSEMENT FOR NEW APPLICATION

This is to endorse the application for Gaming Employment License (GEL) of the following persons whose licenses have expired:

NAME

POSITION CLASSIFICATION DATE OF EMPLOYMENT

Further, we certify that: 1. We have validated and have on record the following documents of each of the above

listed employees: a) NSO Birth Certificate b) NBI Clearance c) Medical Certificate d) Negative Drug Test Clearance (optional, if required by the employer) e) Foreign Applicants:

e.1 Passport e.2 Alien Employment Permit e.3 Working Visa

f) Former manager/executive applying for managerial/executive positions within one (1) year from separation for a gaming employer: Certification from former employer attesting to the fact that: f.1 Casino manager/executive is not bound by any restrictive covenant or

contractual stipulation that would legally prevent him/her from working for another casino, or

f.2 It is waiving the effectivity of any such applicable restrictions

2. The above persons are not in the: a) National Database of Restricted Persons (with Licensee-emanating Exclusion Order);

and b) Terminated Employees Database (separated from PAGCOR or any licensee for just

cause).

_____________________________ _____________________ (Signature over printed name) (Date)

GEL FORM F version 3.0

COMPANY LETTER HEAD

NOTICE ON EMPLOYEES SEPARATED FOR JUST CAUSE

This is to certify that the employees listed below were separated from our company with due process as

prescribed by the Labor Code of the Philippines for just cause/s as specified below:

PAGCOR is hereby authorized to include the above information in the Terminated Employee Database

(TED), which may be used as reference to disqualify an applicant from endorsement of a Gaming

Employment License (GEL).

______________________________ _______________

Authorized Signatory Date (Signature over printed name)

-----------------------------------------------------------------------------------------------------------------------------------

Name of Employee

(Last, First Middle)

Position Title GEL Number Reason for

Dismissal

Effective Date

of Separation Date of Board

Approval

FOR PAGCOR GLDD USE ONLY

Received by: Date received:

______________________________ ___________________ Signature over printed name Authorized for posting by: Date signed:

_____________________________ ___________________ Signature over printed name Action Taken: Date: By:

Posted in Database __________ _______________________

GEL FORM G

COMPANY LETTER HEAD

NOTICE OF SEPARATED EXECUTIVES/MANAGERS

NOT GRANTED CLEARANCE

This is to certify that the executives/managers listed below were separated from our company with a

restrictive contract and will not be given clearance to work for another casino:

______________________________ _________________

Authorized Signatory Date (Signature over printed name)

Name of Employee

(Last, First Middle)

Position Title GEL

Classification

Effective Date of

Separation

GEL FORM H version 3.0

Licensee’s Company Letterhead

RECOMMENDATION FOR SUSPENSION / REVOCATION

OF GAMING EMPLOYMENT LICENSE

This is to certify that the employees listed below were suspended/separated for just

causes enumerated in Section 7 of the GEL Online Application Manual for

Employers and/or the company policy1 on prohibition of employees from playing in

any gaming establishment in the Philippines. This employer afforded said employee

his/her right to two notices as prescribed by the Labor Code of the Philippines, as

amended, namely: (1) written notice stating said violation; and (2) written notice

informing him of the Company’s decision, stating clearly the reasons thereof.

We hereby recommend suspension/ revocation of their GEL as specified:

Name of Employee

(last, first middle)

Position GEL

Number

Effective

Date of

Suspension/

Separation

(mm/dd/yr)

Ground for

Separation

(Just Cause)

Recommend for

Suspension for 1st

offense (S1),

Suspension for 2nd

offense (S2) or

Revocation (R)

_____________________________ _________________________ Authorized Signatory Date Signed (Signature over printed name)

1 Cite provision of the Company’s Code of Conduct on prohibiting employees from financing, collecting or

placing monetary bets, or staking articles of value or representative of value, in any regulated game in any gaming establishment within the Philippines.

FOR PAGCOR GLDD USE ONLY Received by: Date received:

_______________________ ______________

Authorized for Posting: Date Signed:

_______________________ ______________

Action Taken:

GEL Suspended from _________________ to _______________

Revoked effective _________________

Included in the list by: ______________________ Date: _____________

Posted in Database by: _____________________ Date: _____________

GEL FORM I


MANPOWER COUNT REPORT

This is to certify that as of ____/___/_____, ____________________________________ has

a total of _____________ personnel covered by the Gaming Employment License (GEL)

policy.

____________________________

Authorized Signatory (Signature over printed name)

___________________________

Date Signed

(month/day/year) (name of company)

GEL FORM J version 3.0

(month/day/year) (month/day/year)

(Name of event)


ENDORSEMENT FOR

TEMPORARY GAMING EMPLOYMENT PERMIT

This is to endorse the application for Temporary Gaming Employment Permit of the

following persons valid only from ________________ to ______________.

Name Position

We certify that all of the above listed persons:

1. Are at least 21 years old;

2. To the best of our knowledge have not been convicted by any judicial court of any

crime;

3. Are not included in the National Database of Restricted Persons - Licensee-

Emanating Excluded Persons;

4. Were not separated from PAGCOR nor any licensee for just cause (Section 3.B.3.c of

the Online GEL Application Manual); and

5. Are hired only for the event: ____________________________

We are responsible and accountable for the actions of the persons listed above for the

duration of the event.

____________________________ ___________________________

Authorized Signatory Date Signed (Signature over printed name)


Received by: Date received: ____________________

______________________________ Signature over printed name Remarks: __________________________________________________ Date: ___________________

GEL FORM K


ENDORSEMENT FOR RE-INSTATEMENT OF


This is to endorse the application for re-instatement of GEL of the following persons whose

licenses were revoked on grounds stated in the GEL Manual for Employers Section 7:

Name Previous

GEL Number Effective Date of

GEL Revocation

(mm/dd/yr)

PAGCOR-

licensed entity last

employed in

Grounds for

Revocation

Reason for Re-

instatement

I hereby certify that conditions stated in Section 9 of GEL Manual for Employers were

satisfied.

____________________________ ___________________________

Authorized Signatory Date Signed (Signature over printed name)


Received by: Date received:

______________________________ ___________________ Signature over printed name

Verified and Posted Reinstatement in Database Date posted:

______________________________ ___________________

Signature over printed name

ANNEX 2

GAMING EMPLOYMENT LICENSE CLASSIFICATION

Executives occupy the highest positions in the organization, appointed and given the

responsibility to manage the affairs of an organization and the authority to make decisions within

specified bounds. This classification includes, but not limited to, the CEO, COO, CFO, members

of the Board, President, Vice Presidents, Assistant Vice Presidents, general managers or directors

of various divisions, owners and partners. Such positions provide leadership to managers,

supervisors and professional staff.

Managerial employees are those who are vested with the powers or prerogatives to lay down

and execute management policies and/or to hire, transfer, suspend, lay-off, recall, discharge,

assign or discipline employees. They manage supervisors and professional employees and are

usually in the officer level positions.

Supervisory employees are those who, in the interest of the employer, effectively recommend

managerial actions if the exercise of such authority is not merely routinary or clerical in nature

but requires the use of independent judgment. They are tasked to monitor and regulate

employees in their performance of assigned or delegated tasks; authorized to recommend and/or

effect hiring, disciplining, promoting, punishing, rewarding and other associated activities

regarding the employees in their departments; implements manager’s decisions through the work

of the subordinates

Rank and file employees are all other employees not falling within any of the above definitions.

They usually perform routine assignments, use existing procedures to solve routine or standard

problems, and receive instruction, guidance and direction from others.

PAGCOR reserves the right to validate and evaluate a position for proper classification.

ANNEX 3 version 3.0

GEL Classification Matrix Classification Gaming Area Back of House Corporate Office

Tables Machines

(Slots and

Electronic

Games)

Security Surveillance Treasury Support

Services

(housekeeping,

marketing,

entertainment,

etc.)

Admin.

Executive - heads the

gaming sector

of the

organization

- heads the

slot machine

or EGM

group

- heads the

Security

group

- heads the

Surveillance

team

- heads the

entire Treasury

Section

- heads a

department,

branch or site

- heads a

department,

branch or site

- heads a

department

Managerial - oversees

several

gaming pits

- directs and

handles

supervisors

- oversees

several or all

areas with

machines per

shift

- directs and

handles

supervisors

- oversees

several or all

gaming areas

including (slot

machine/EGM

sections)

- directs and

handles

supervisors

- oversees

several or all

surveillance

coverage areas

- directs and

handles

supervisors

- oversees

activities in

several cages

- directs and

handles

supervisors

- oversees

activities and

tasks of a whole

team

- oversees work

of several

supervisors of

related sections

- oversees work

of several

supervisors of

related sections

Supervisory - oversees

operations of

several

gaming tables

and

corresponding

rank and file

personnel

- oversees

operations of

several areas

with machines

and

corresponding

rank and file

personnel

- oversees

security

procedures in

several areas

- supervises

security staff

- oversees

surveillance

procedures for

designated areas

of coverage

- supervises

surveillance staff

per shift

- oversees

treasury

functions of a

cage with

several cashier

windows

- supervises

Treasury staff

- supervises

staff and

provides support

service

- heads a

particular

section

- supervises

several

subordinates,

- heads a

particular

section

- supervises

several

subordinates

- heads a

particular section

Rank & File - mans a

gaming table

- attends to

several

machines

- performs

routine tasks

in assigned

area

- performs

routine tasks

during duty

hours

- mans cage/teller/

cashier’s booth;

- conducts manual

and clerical duties

for the site’s

Treasury Section

- performs

routine

functions,

basically

clerical, manual

and mechanical

- performs

routine

functions,

basically

clerical or

manual

- performs routine

functions,

basically clerical,

manual and

mechanical

ANNEX 4 version 3.0

SAMPLE OF QUEUE NUMBER COUPON

GEL QUEUE NUMBER:

Instructions for the application of Gaming Employment License

1. Go to the website http://gel.pagcor.ph and enter your queue

number. You have 2 days (up to Monday, March 7, 2016, 12:59

PM) to complete this application. Otherwise, this queue number

will expire and will be invalid.

2. Have the following ready:

a. Tax Identification Number (TIN) b. Social Security System (SSS) number c. Digital photo

c.1. Colored c.2. White background c.3. 2”x2” in size c.4. jpeg or png format with a maximum size of 2MB

d. Active e-mail address (where your license confirmation will be sent)

e. Speakers or earphones

3. Fill up all fields truthfully. Giving false information may be a ground for revocation of the GEL.

4. Watch the video “Orientation on Responsible Gaming for GEL Applicants”.

5. Take the online exam. You can watch the video and take the exam as often as needed during the session to get enough correct answers.

6. If you get eighty percent (80%) of the answers correctly, the system will generate a GEL number. This will automatically be emailed to you and your employer.

7. Print out GEL number and present to employer.

S-22-N844545

ANNEX 5

SAMPLE OF QUEUE NUMBER COUPON FOR RENEWAL, CHANGE EMPLOYER &/or INFORMATION UPDATE

GEL QUEUE NUMBER:

Instructions for renewal, change of employer &/or information update of your Gaming Employment License

1. Go to the website http://gel.pagcor.ph and enter your queue number. You have 2 days (up to Monday, March 7, 2016, 12:59 PM) to complete the process. Otherwise, the queue number will expire and will be invalid.

2. Enter your Gaming Employment License number (ex.

13-1234567890) and date of birth (mm/dd/yyyy).

3. Update/change necessary fields truthfully. Giving false

information may be a ground for revocation of the GEL.

4. Save your application.

5. The details of your license will be e-mailed to you and

your employer.

6. Print out and present to employer.

S-22-R844545

ANNEX 6 version 3.0

GUIDELINES FOR ISSUANCE OF


Limited duration promotional events or tournaments necessitate the hiring of temporary

gaming staff. Such personnel need not obtain GEL for employment during those promotional

events or tournaments. Instead, they should obtain Temporary Gaming Employment Permit.

Procedure for applying:

1. Licensee requests for approval of a special event in accordance to the Regulatory

Manual.

2. Licensee requires these documents from gaming persons hired for the approved

special event, particularly dealers, and keeps them on file for at least one (1) year:

a) Copy of birth certificate certified by NSO or foreign counterpart

- to ensure that person is 21 years old or above

b) NBI Clearance valid at the time of event

- no derogatory record or no record on file as indicated under “Remarks”.

However, the licensee may, at its discretion, endorse the application for GEL of

an applicant, notwithstanding said derogatory record, provided the offense/s for

which the employee is involved is not any of the offenses/causes for termination

of GEL as enumerated in Section 3.B.3.c in these guidelines.

3. Licensee verifies that applicant is:

a) not in the list of Licensee-emanating Excluded Persons in the National Database

of Restricted Persons (NDRP), and

b) not in the Terminated Employees Database (TED)

4. Licensee submits an Endorsement for Temporary Gaming Employment Permit (GEL

Form J attached) to PAGCOR GLDD not later than two (2) days before the start of

the event.

5. PAGCOR issues a Temporary Gaming Employment Permit in lieu of GEL for

qualified gaming staff for the duration of the approved event.

6. Should the event be conducted in series and for non-consecutive periods of time,

application should be made for each segment.

ANNEX 7

FILING OF RECOMMENDATION FOR REVOCATION OF


1. Submit GEL Form H – Recommendation for Suspension/Revocation of GEL

2. Keep on file the supporting document pertaining to the grounds for revocation:

Grounds for Revocation Supporting Document

Employee is dismissed by PAGCOR or

licensee for just causes

GEL Form F – Notice of Employees

Separated for Cause;

Board of Director’s (BOD) approval of

dismissal;

Complete Investigation Report;

Written notices to the employee

(a) stating said violation and

(b) informing him of the Company’s

decision stating clearly the reasons

thereof

Other pertinent documents pertaining to

the dismissal of the employee

Employee is convicted of any crime by

court of competent jurisdiction upon final

judgment

Case decision from a judicial Court

Employee is tested positive for drug use

or substance abuse

Positive drug test result from an

authorized drug testing center valid at the

time of filing of recommendation

Employee is not physically fit to work Certification issued by an appropriate

medical institution of the government that

the illness is not curable within six

months, and continued employment of the

employee is prejudicial to his/her health

or to the health of his/her co-employees

as defined in the Labor Code of the

Philippines, as amended, or other relevant

laws

ANNEX 8 version 3.0

OFFENSES WITH CORRESPONDING PENALTIES

OFFENSE SANCTION

1 Hiring/deployment of employees without

valid GEL or with expired GEL

Suspension of access to GEL online

application until compliance with GEL

guidelines

2

Endorsement of the GEL application of a

banned person or a PAGCOR-terminated

employee


application until a valid explanation is

submitted and accepted by PAGCOR

3

Absence or incomplete required

documents during the compliance

verification


application until completion of documents.

4 Failure to maintain sub-folder for GEL in

employees’ 201 file



guidelines

5 Failure to indicate GEL number on

employees’ company identification card



guidelines

6 Printing of wrong GEL number of

employees’ company identification card



guidelines

7

Failure to submit to PAGCOR updated list

of seceded or terminated employees



guidelines

8 Failure to submit Notification for

Revocation within the prescribed period



guidelines

9 Failure to remit payment for GEL

application within the prescribed period

A 12% interest per annum shall be applied

on fees not settled after the due date or the

10th

day of the month. Suspension of access

to GEL online application until payment is

received by PAGCOR. A curing period of

thirty (30) days will be allowed to settle

unpaid dues before suspension of the access

is imposed.

10

Failure to settle penalty for late payment

within the prescribed period.


application until payment is received by

PAGCOR. A curing period of thirty (30)

days will be allowed to settle unpaid

penalties before suspension of access is

imposed.

NOTE: For offenses # 1 to 8, penalty will be imposed if, by the next Compliance Verification session, offense/s is/are not

resolved.

ANNEX 9

version 3.0

LICENSEE NAME Date

ADDRESS

Description Penalty

Prescribed

Submission/

Compliance

Not

CompliedInvoice No. Amount

Hiring/deployment of employees without valid

GEL.

Suspension of access to GEL

online application if, by the next

Compliance Verification session,

offense/s is/are not resolved

before signing of

hiring contract

Non-availability of required

documents/incomplete documents during the

inspection.

before online GEL

application

Failure to maintain sub-folder for GEL in

employees' 201 file.

before online GEL

application

Failure to indicate GEL number on employee's

company ID.

Printing of wrong GEL number of employee's

company ID.

Failure to submit to PAGCOR reports listed

under Section 6 (GEL Form F and G).

every 15th day of

the month

Failure to submit Notification for Revocation


every 15th day of

the month

Failure to remit payment for GEL application



application until payment is received

by PAGCOR and twelve percent

(12%) per annum interest. A curing

period of thirty (30) days will be

allowed to settle unpaid dues before

suspension of the access is

imposed.

every 10th day of

the month

Failure to settle penalty or twelve percent

(12%) per annum interest for late payment



application until payment is received

by PAGCOR. A curing period of

thirty (30) days will be allowed to

settle unpaid penalties before

suspension of access is imposed.

every 10th day of

the month

Gaming Licensing and Development Department

Remarks:









thirty (30) days upon

confirmation of GEL

number





Senior Manager

Endorsement of the GEL application of an

applicant whose name is included in the

licensee-emanating excluded persons in the

NDRP or list of employees terminated for just

causes by PAGCOR or any licensee.





before online GEL

application

GAMING LICENSING AND DEVELOPMENT DEPARTMENT

NOTICE OF NON-COMPLIANCE: GAMING EMPLOYMENT LICENSE

GROUNDS FOR IMPOSITION OF PENALTIES

Philippine Amusement & Gaming Corporation A Sure Bet for Progress in Gaming, Entertainment and Nation Building

Philippine Amusement & Gaming Corporation A Sure Bet for Progress in Gaming, Entertainment and Nation Building

ANNEX 10

Terminated Employees Database (“TED”) System User’s Guide

I. OBJECTIVES

1. To establish a database of employees terminated by PAGCOR and its

Licensees for just causes listed in Section 3.B.3.C of the GEL Manual for

Employers

2. To make the database accessible through the internet to authorized users to

ensure that applicants or employees are not endorsed to apply for a new GEL

or to renew their existing GEL

II. DEFINITION OF TERMS

Licensee

- The entity that was issued by PAGCOR a Provisional License, Regular

Gaming License or Authority to Operate as the case may be1.

Terminated Employee

- A person dismissed by PAGCOR or any licensee for just cause listed in

Section 3.B.3.C of the GEL Manual.

Terminated Employees Database (“TED”)

- A compilation of information on employees separated for just causes listed

in Section 3.B.3.C of the GEL Manual for Employers.

Offense

- An act listed in Section 3.B.3.C of the GEL Manual for Employers

committed by a person that disqualifies him from being considered for

employment by a new gaming employer or from continuing to be

employed.

III. ACCESS LEVELS AND FUNCTIONS

ROLE ACCESS

LEVEL

FUNCTION ACCESS

RIGHTS

TASK

Administrator

(GLDD) 1 User, TED

system

management,

encoder

create, view,

edit entries

enroll TED users,

input data

TED User

(Licensee) 2 User view TED

information

search and view

information

1http://www.pagcor.ph/regulatory/pdf/Casino/CASINO%20REGULATORY%20MANUAL%20FOR%20ENTERTAIN

MENT%20CITY%20LICENSEES%20VERSION%204.pdf

http://www.pagcor.ph/regulatory/pdf/Casino/CASINO%20REGULATORY%20MANUAL%20FOR%20ENTERTAINMENT%20CITY%20LICENSEES%20VERSION%204.pdf

http://www.pagcor.ph/regulatory/pdf/Casino/CASINO%20REGULATORY%20MANUAL%20FOR%20ENTERTAINMENT%20CITY%20LICENSEES%20VERSION%204.pdf

ANNEX 10

A. Administrator – GLDD, PAGCOR

1. Determines completeness of submitted Online User Enrollment Form;

2. Enrolls new users who are authorized to access the TED system;

3. Inputs data on terminated employees who were certified by the Licensees

to have violated offenses listed in GEL Manual ;

4. Views and edits data as needed;

5. Maintains the TED system.

B. TED User – Licensee’s GEL Liaison Officer

1. Obtains authority to access the TED system from its Designated

Authorized Signatory;

2. Views, searches and verifies information on terminated employees;

3. Uses information from TED to endorse or disqualify a person from

applying for a new GEL or an employee from renewing his/her GEL;

4. Treats information in the TED with prudence; sharing of data with any

unauthorized entity is a violation to the Terms and Conditions of the TED

system.

IV. MANDATORY INFORMATION CONTAINED IN THE TED

1. GEL number

2. Employee ID number

3. Last Name

4. First Name

5. Middle Name

6. Gender

7. Name of Licensee that terminated the employee

8. Position

9. Offense

10. Tax Identification Number (TIN)

11. Date of Birth (mm/dd/yyyy)

12. Effectivity Date (mm/dd/yyyy)

V. PROCEDURE

A. To enroll a user:

1. The GEL Liaison Officer completely fills up the Online User Access

Enrollment Form (GEL Form B).

2. The fully accomplished form is submitted to PAGCOR GLDD.

3. PAGCOR GLDD, as Administrator of TED, creates a user account by

inputting the following:

ANNEX 10

a. GEL ID

b. First name

c. Middle Name

d. Last Name

e. Email Address

f. Licensee

g. IP Address

h. Digital Photo

4. The system will automatically send a confirmation message to the GEL

Liaison’s email account with his/her assigned Username and Temporary

Password.

B. To access the TED system:

1. Go to the Uniform Resource Locator (URL) found in the TED Application

User Registration confirmation message;

2. Enter the system-generated Username and Temporary Password;

3. Key in the Captcha;

4. Accept Terms and Conditions by clicking the designated box.

5. Username cannot be changed.

6. To change the password:

a. Click your name found in the upper left side of the screen;

b. User profile page will appear, then click the “key” symbol;

c. Fill in the required fields, then submit.

C. To input information on terminated employee:

1. Based on fully accomplished GEL Form F submitted by the Licensee,

Administrator enters data into the TED;

2. Check inputted data then submit;

3. TED System sends a confirmation message after a successful data entry.

D. To search, view or verify if a person is in the TED:

1. Log in by keying in the Username, Password and Captcha;

2. Accept Terms and Conditions by clicking the designated box;

3. Use the search box by typing the first, middle or last name of the GEL

applicant or renewing GEL holder;

4. Click “view” to see more details.

ANNEX 11

COMPLIANCE VERIFICATION DIAGRAM

Start

Notification sent to licensees

15 days before Compliance Verification

PAGCOR representatives

explain the process and scope of activity

201 Files made available by licensee to

PAGCOR

PAGCOR representatives

check files

Complied?

Yes

No

End

Notice of Non-Compliance issued by

PAGCOR to licensee

Licensee resolves offense/s

PAGCOR checks if offenses have been resolved during

next Compliance Verification

Resolved?

No

Yes End

PAGCOR suspends access to Online GEL System

Licensee resolves offense/s

Resolved? No

Yes

PAGCOR gives access to Online GEL System

End

LICENSEE NAME: DATE:

PERIOD COVERED:

EMPLOYEE NAME

(last, first middle) Active Separated Updated Not Updated NSO BC

NBI

Clearance

FTW

ClearanceNDT

Clearance* TIN SSS No.

*Optional

PAGCOR REPRESENTATIVE: WITNESSED AND CONCURED BY:


ANNEX 12

(mm/dd/yyyy)

EMPLOYMENT STATUS Documentary Requirements in 201 fileEmployer Other Requirements

GEL LIAISON OFFICER


Remarks

GAMING EMPLOYEMENT LICENSECompliance Verification Checklist

ANNEX 13

HANDBOOK FOR APPLICANTS AND

EMPLOYEES

GEL Handbook for Applicants and Employees version 3.0

April 2016

TABLE OF CONTENTS

Page

General Guidelines 1 Section 1: Coverage 2 Section 2: Requirements for Application

A. Qualifications 4 B. Documentary Requirements 4

Section 3: Position Classification 7 Section 4: License Fees 8 Section 5: Procedure of Application 9 Section 6: Validity of the GEL 11 Section 7: Renewal of GEL

A. Valid License 12 B. Expired License 12

Section 8: Update of Information 14 Section 9: Grounds for Revocation of GEL 15 Section 10: Grounds for Suspension of GEL 16 Section 11: Reinstatement of GEL 17 Section 12: Responsible Gaming 18 Section 13: GEL Help Desk 19


April 2016

LIST OF ANNEXES

Annex 1 Classification Matrix

Annex 2 GEL Forms

D GEL Eligibility Form

E Endorsement for New Application

Annex 3 Sample of Queue Number Coupon

Annex 4 Sample of Queue Number Coupon for Renewal, Change of

Employer &/or Information Update

Annex 5 Guidelines for Issuance of Temporary Gaming Employment

Permit


April 2016

Page 1 of 19

General Guidelines The grant of the Gaming Employment License (GEL) by the Philippine Amusement and Gaming Corporation (PAGCOR) aspires that only individuals with integrity and good moral character are employed in the Philippine gaming industry. The GEL is a continuing requirement for employment in any gaming establishment in the country and should form part of the employee’s handbook.


April 2016

Page 2 of 19

Section

1

Section 1. Coverage Prior to hiring or signing of employment contract, the employer must ensure that the following personnel who are directly involved in the gaming operations possess valid GEL:

1. Regular and contractual employees hired by the Employer including those whose services are shared between gaming and non-gaming operations

2. Outsourced personnel or those hired through employment agencies whose tasks/functions require handling of or direct contact with gaming equipment and paraphernalia and casino cash, chips or tokens, such as, but are not limited to, contractual dealers, slot machine technicians, slot machine attendants, cashiers, bingo ticket sellers, callers, gaming assistants, etc.

3. Consultants who are assigned in the gaming area or have participation in the gaming operations

The following need not apply for GEL:

1. Hotel employees whose position titles and job descriptions are clearly

limited to hotel operations and have no gaming involvement as certified

by Licensees with gaming and hotel organizations that are combined in

one corporate entity. Such hotel employees who will be re-assigned to

gaming operations must obtain GEL prior to assumption of a gaming

position. Procedure, requirements and fees for new application will be

complied with.


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2. Personnel who are not direct hirees of the employer

a. Hotel staff/hotel outlet personnel who enter the casino gaming area

b. Staff of concessionaires

c. Security guards, maintenance personnel, drivers, etc.

d. Suppliers and contractors of the licensees that provide gaming equipment and paraphernalia as well as installation, inspection, repair and maintenance services of equipment

e. Dealers who are hired only for tournaments conducted for short periods of time. The employer should instead apply for a Temporary Gaming Employment Permit for such dealers. (Refer to Annex 5 – Guidelines for Issuance of Temporary Gaming Employment Permit)


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Section 2

Section 2. Requirements for Application

A. Qualifications The applicant: 1. must be at least 21 years old 2. has passed the pre-employment requirements and is favorably

endorsed by the employer 3. has no criminal record 4. is fit to work 5. is not included in the list of licensee-emanating excluded persons in

the National Database of Restricted Persons (NDRP) 6. is not included in the list of terminated employees by PAGCOR or any

licensee for just cause in the Terminated Employee Database (TED) Refer to list below for just causes:

a. Game cheating b. Fraud and/or estafa c. Theft d. Forgery or counterfeiting e. Unlawful interference with a gaming equipment f. Conviction of a crime involving moral turpitude g. Use of camera or any electronic device to assist in

projecting outcome of the game. h. Acts of dishonesty amounting to grave or serious

misconduct i. Violation of employment contract provision/policy on


B. Documentary requirements:

1. Photocopy of NSO-certified Birth Certificate 2. NBI clearance 3. “Fit to Work” clearance from a licensed medical practitioner 4. Negative Drug Test Clearance (if required by the employer)


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Additional requirement for managerial/executive position if applicant is a former manager/executive from previous gaming employer and is applying within one year from separation in another gaming employer:

5. Certification from former employer, attesting to the fact that the: (a)

casino employee is not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent him/her from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction. Without the certification, the GEL of the employee holding a managerial or executive position shall be deemed suspended for a period of six months from date of separation.

Additional requirements from foreigners:

6. Photocopy of Passport from country of origin 7. Valid Employment Permit from the Department of Labor and

Employment (DOLE) 8. Valid Working Visa issued by the Bureau of Immigration and

Deportation (BID)

To ensure that applicant will be submitting the correct/complete requirements, he/she must use the following checklist in reviewing his/her documents:

a. Birth Certificate o Certified True Copy of NSO issued Birth Certificate o Applicant must be at least 21 years old during the time of

the application for GEL

b. NBI Clearance o Must be valid at the time of submission (1 year validity) o Complete name and date of birth written on the NBI

clearance are exactly the same as written on the GEL application form.

o No derogatory record or no record on file as indicted under “Remarks”. Note that the employer may, at its discretion, endorse the application for GEL of an applicant, notwithstanding said derogatory record, provided the offense/s for which the applicant is involved is not any of


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the offenses/causes for termination of GEL as enumerated in Section 2.A.6 in these guidelines.

c. Medical Certificate o Must be valid at the time of submission (1 year validity) o Name on the medical certificate is exactly the same as

written on the application form o “Fit to work” specified under “Remarks” o Duly signed by the attending physician with the physician’s

license number

d. Drug Test Clearance (if required by the employer) o Must be valid at the time of submission (1 year validity) o Name on the Drug Test clearance is exactly the same as

written on the application form o ”Negative” specified under “Remarks” o Duly signed by the analyst and laboratory head

e. Photocopy of Passport (for foreigners only) o Name, date of birth, and nationality are exactly the same as

written on the application form o Passport must be valid at the time of submission

f. Employment Permit from the DOLE (for foreigners only) o Name on Employment Permit is exactly the same as written

on the application form o Permit must be valid at the time of submission

g. Working Visa from the BID (for foreigners only) o Name on Working Visa is exactly the same as written on

the application form o Visa must be valid at the time of submission

NOTE: The Tax Identification Number (TIN) is a required information in the online application process.

The documentary requirements must be submitted to the employer. The employer will maintain copies in a subfolder in the 201 file of each employee. These must be made available to PAGCOR upon request for compliance verification purposes. Non-availability of required documents during the time of audit may be a ground for regulatory sanction.


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Section

3

Section 3. Position Classification

The GEL is issued for the different classifications of employment as follows:

Executive Managerial Supervisory Rank and file

Executives occupy the highest positions in the organization, appointed and given the responsibility to manage the affairs of an organization and the authority to make decisions within specified bounds. This classification includes, but is not limited to, the CEO, COO, CFO, members of the Board, President, Vice Presidents, Assistant Vice Presidents, general managers or directors of various divisions, owners and partners. Such positions provide leadership to managers, supervisors and professional staff.

Managerial employees are those who are vested with the powers or prerogatives to lay down and execute management policies and/or to hire, transfer, suspend, lay-off, recall, discharge, assign or discipline employees. They manage supervisors and professional employees and are usually in the officer level positions.

Supervisory employees are those who, in the interest of the employer, effectively recommend managerial actions if the exercise of such authority is not merely routinary or clerical in nature but requires the use of independent judgment. They are tasked to monitor and regulate employees in their performance of assigned or delegated tasks; authorized to recommend and/or effect hiring, disciplining, promoting, punishing, rewarding and other associated activities regarding the employees in their departments; and implement manager’s decisions through the work of the subordinates.

Rank and file employees are all other employees not falling within any of the above definitions. They usually perform routine assignments, use existing procedures to solve routine or standard problems, and receive instruction, guidance and direction from others.

See Annex 1 for the Classification Matrix.


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Section

4

Section 4. License Fees

1. New application Executive P 5,000 Managerial P 3,000 Supervisory P 1,500 Rank and File P 1,000

2. Renewal Executive P 4,000 Managerial P 2,400 Supervisory P 1,200 Rank and File P 800

3. Late Renewal (same as New Application)

The employer shall pay PAGCOR the application fee on behalf of its employees. Subsidy by the company or payment by the employees to the employer shall be an internal company policy. Fees are non-refundable and non-transferrable.


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Section

5

Section 5. Procedure for Application

All applications for GEL must be coursed through the employer.

1. Applicant must submit complete application requirements listed under Section 2. Item B to his/her Human Resource Department (HRD), including the GEL Eligibility Form (Annex 2 GEL Form D). He/She must answer the form completely and truthfully and affix signature then submit to his/her HR Department.

2. HR Department will issue a queue number (see Annex 3 for sample of coupon) to give applicant access to the online GEL application website.

3. Applicant goes to the website and fills up all fields completely and truthfully. Giving false information or non-disclosure of information may be a ground for revocation of the GEL. He/she must indicate an active email address where his/her license number will be sent.

4. Applicant uploads his/her digital photo (colored, 2x2 size ID, plain white background, in jpeg or png format) taken within the last six months

5. Applicant watches the video.

6. Applicant takes the online exam. He/she can view the video and take

the exam as often as needed during the session.

7. Passing mark is eighty percent (80%). If applicant passes, a GEL number will be generated by the system. This will automatically be emailed to the applicant and his/her employer.


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8. Applicant prints out his/her confirmation bearing the GEL number and presents it to his/her employer.

9. The applicant’s GEL number must be printed prominently on his/her

company ID not later than one (1) month after issuance of GEL number.

Note: Executives are exempted from watching the video and taking the online test.


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Section

6

Section 6. Validity of the GEL

The GEL is valid for a period of three (3) years. It will expire on the employee’s birth date on the third year. For reference, the first two digits of the license number represent the year the license was issued. A renewed license will be valid for another three (3) years.


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Section

7

Section 7. Renewal of GEL

It is the responsibility of the GEL holder to renew his license on time. He will not be reminded to do so.

Before a GEL holder applies for renewal of his/her GEL, he/she must attend at least one (1) lecture or training on Responsible Gaming. Refer to Section 12 (Responsible Gaming). The application for renewal must be filed within thirty (30) days prior to expiration date up to thirty (30) days after expiration of the license. Renewal fees are listed in Section 4 Number 2. GEL that is not renewed within thirty (30) days from expiration date will be cancelled. In such case, the employee must apply personally for a new GEL at PAGCOR Corporate Office. Amount to be collected will be the fee for new application as listed in Section 4 Number 1. Employees with cancelled GEL cannot be deployed for duty. A. Valid License

1. Employee proceeds to the HRD of the employer. Filipino applicants

applying for renewal are not required to submit new documents except for those holding managerial or executive positions who are transferring from one employer to another. They are required to submit Certification from former employer, attesting to the fact that: (a) they are not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent them from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction.

Foreigner employees must submit new or valid requirements as follows:


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i. Photocopy of Passport ii. Employment Permit from DOLE iii. Working Visa from BID

2. Employee secures a queue number for renewal to access the on line

GEL application website. (See Annex 4 - Sample of Queue Number Coupon for Renewal, Change Employer and/or Information Update)

3. Employee goes to the website, enters valid GEL number and

confirms if all data are correct and updated. He/She makes corrections as needed.

4. The system will send a Confirmation of Renewal to the applicant’s

and the employer’s email mailboxes.

5. Employee presents the printout of the Confirmation to one’s employer.

B. Expired License (beyond 30-day grace period) 1. Employee proceeds to his/her HR Department and submits the

complete requirements for new GEL as listed under Section 2. Item B. He/She secures an endorsement letter signed by the employer’s authorized signatory (Annex 2 – GEL Form E).

2. Employee submits to PAGCOR Corporate Office the endorsement

letter and clearance from former employer if applicable. 3. Employee secures a queue number for new application to access the

online GEL application website.

4. Employee performs Steps #3-8 under Section 5.

5. The new GEL number must be printed prominently on the employee’s company ID not later than one (1) month after issuance of GEL number.


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Section

8

Section 8. Update of information

All gaming employment licensees must update the following information within one month after any of the following is effected:

1. Change of position/employer 2. Change of name 3. Change of status 4. Change of other information (i.e. photo, address, phone number, e-

mail address)

For change of employer, the applicant must accomplish process cited in Section 5 Number 1 (Procedure for Application) of the GEL Manual.

Update of information must be supported by documents such as marriage certificate, annulment papers, etc. to be submitted to the HR Department of the employer. To update information, employee:

1. Presents supporting document/s to HRD for validation and file. 2. Secures a queue number to access the GEL system. (See Annex 4 –

Sample of Queue Number Coupon for Renewal, Change Employer and/or Information Update)

3. Updates his/her information in the system. 4. Ensures that the confirmation was sent to his/her email mailboxes as

well as the employer’s.


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Section

9

Section 9. Grounds for Revocation of GEL

After the issuance of a GEL, PAGCOR may revoke at any time the same if any of the following are proven:

A. Dismissal of an employee for just causes as enumerated in Section 2

Item A Number 6 or as defined in the Labor Code of the Philippines, as amended, or other relevant laws

B. Conviction of an employee by court of competent jurisdiction upon final

judgment for any crime committed by said employee

C. Determination by an authorized drug testing center that a GEL holder/employee is positive for drug use or substance abuse

D. Determination by the appropriate medical institution of the government

that a GEL holder/employee is not physically fit to work

Only the employer may request for the revocation of an employee’s GEL based on any of the grounds mentioned above. Request for revocation must be supported by duly certified documents and submitted to PAGCOR GLDD.


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Section

10

Section 10. Grounds for Suspension of GEL

A. Non-submission of clearance by employees holding managerial or

executive positions who were separated from their employers within one year prior to application. Failure to obtain a Clearance or certification from former employer, attesting to the fact that: (a) the employee is not bound by any restrictive covenant or contractual stipulation (i.e., non-compete clause) that would legally prevent him/her from working for another casino; OR (b) former employer is waiving the effectivity of any such applicable restriction, will result in the automatic suspension of your GEL for a period of six (6) months from date of separation.

B. An employee is found to be in violation of the policy on prohibition from playing in a gaming establishment. His/Her GEL will be suspended as follows:

First offense: 2 weeks Second offense: 1 month


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Section

11

Section 11. Reinstatement of GEL

Upon expiration or after two (2) years from the date of revocation of a GEL and for reasons PAGCOR deems proper and sufficient, a person may apply for reinstatement of a revoked GEL duly endorsed by PAGCOR or a licensee. Procedure and fees for applying for a new GEL will be followed.


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Section

12

Section 12. Responsible Gaming The applicant must undergo an orientation on Responsible Gaming which the employer will provide. Likewise, a GEL holder must attend at least one (1) lecture or training on Responsible Gaming before his/her GEL is renewed. For reference, the applicant or renewing GEL holder may read the Responsible Gaming Code of Practice in the PAGCOR website: www.pagcor.ph/regulatory/cop.php.

http://www.pagcor.ph/regulatory/cop.php


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Section

13

Section 13. GEL Help Desk

Inquiries and other concerns may be addressed to PAGCOR GEL Section through email address [email protected] or call 254-8947 (direct line) or 521-1542 local 377.


ANNEXES

ANNEX 1 version 3.0

GEL Classification Matrix Classification Gaming Area Back of House Corporate Office

Tables Machines

(Slots and

Electronic

Games)

Security Surveillance Treasury Support

Services

(housekeeping,

marketing,

entertainment,

etc.)

Admin.

Executive - heads the

gaming sector

of the

organization

- heads the

slot machine

or EGM

group

- heads the

Security

group

- heads the

Surveillance

team

- heads the

entire Treasury

Section

- heads a

department,

branch or site

- heads a

department,

branch or site

- heads a

department

Managerial - oversees

several

gaming pits

- directs and

handles

supervisors

- oversees

several or all

areas with

machines per

shift

- directs and

handles

supervisors

- oversees

several or all

gaming areas

including (slot

machine/EGM

sections)

- directs and

handles

supervisors

- oversees

several or all

surveillance

coverage areas

- directs and

handles

supervisors

- oversees

activities in

several cages

- directs and

handles

supervisors

- oversees

activities and

tasks of a whole

team

- oversees work

of several

supervisors of

related sections

- oversees work

of several

supervisors of

related sections

Supervisory - oversees

operations of

several

gaming tables

and

corresponding

rank and file

personnel

- oversees

operations of

several areas

with machines

and

corresponding

rank and file

personnel

- oversees

security

procedures in

several areas

- supervises

security staff

- oversees

surveillance

procedures for

designated areas

of coverage

- supervises

surveillance staff

per shift

- oversees

treasury

functions of a

cage with

several cashier

windows

- supervises

Treasury staff

- supervises

staff and

provides support

service

- heads a

particular

section

- supervises

several

subordinates,

- heads a

particular

section

- supervises

several

subordinates

- heads a

particular section

Rank & File - mans a

gaming table

- attends to

several

machines

- performs

routine tasks

in assigned

area

- performs

routine tasks

during duty

hours

- mans cage/teller/

cashier’s booth;

- conducts manual

and clerical duties

for the site’s

Treasury Section

- performs

routine

functions,

basically

clerical, manual

and mechanical

- performs

routine

functions,

basically

clerical or

manual

- performs routine

functions,

basically clerical,

manual and

mechanical

ANNEX 2 GEL FORMS

GEL FORM D

COMPANY LETTER HEAD

GEL ELIGIBILITY FORM

1. To the best of my knowledge, I am not banned from entering any gaming

establishment in the Philippines.

2. I have not been terminated by any employer for any of the following reasons:

2.1. Game Cheating 2.2. Fraud and/or Estafa 2.3. Theft 2.4. Forgery or Counterfeiting 2.5. Unlawful interference with a gaming equipment 2.6. Conviction of a crime involving moral turpitude 2.7. Use of camera or any electronic device to assist in

projecting the outcome of the game 2.8. Acts of dishonesty amounting to grave or serious offenses 2.9. Violation of employment contract provision/policy on


I understand that deliberately omitting information required in this form may

result in the revocation of my Gaming Employment License (GEL).

________________________________________ (Applicant’s Signature over Printed Name) ______________________________________________

(Company Name and Position applied for)

______________________________________________ (Date)

GEL FORM E

COMPANY LETTER HEAD

ENDORSEMENT FOR NEW APPLICATION

This is to endorse the application for Gaming Employment License (GEL) of the following persons whose licenses have expired:

NAME

POSITION CLASSIFICATION DATE OF EMPLOYMENT

Further, we certify that: 1. We have validated and have on record the following documents of each of the above

listed employees: a) NSO Birth Certificate b) NBI Clearance c) Medical Certificate d) Negative Drug Test Clearance (optional, if required by the employer) e) Foreign Applicants:

e.1 Passport e.2 Alien Employment Permit e.3 Working Visa

f) Former manager/executive applying for managerial/executive positions within one (1) year from separation for a gaming employer: Certification from former employer attesting to the fact that: f.1 Casino manager/executive is not bound by any restrictive covenant or

contractual stipulation that would legally prevent him/her from working for another casino, or

f.2 It is waiving the effectivity of any such applicable restrictions

2. The above persons are not in the: a) National Database of Restricted Persons (with Licensee-emanating Exclusion Order);

and b) Terminated Employees Database (separated from PAGCOR or any licensee for just

cause).

___________________________ _____________________ (Signature over printed name) (Date)

ANNEX 3 version 3.0

SAMPLE OF QUEUE NUMBER COUPON

GEL QUEUE NUMBER:

Instructions for the application of Gaming Employment License

1. Go to the website http://gel.pagcor.ph and enter your queue

number. You have 2 days (up to Monday, March 7, 2016, 12:59

PM) to complete this application. Otherwise, this queue number

will expire and will be invalid.

2. Have the following ready:

a. Tax Identification Number (TIN) b. Social Security System (SSS) number c. Digital photo

c.1. Colored c.2. White background c.3. 2”x2” in size c.4. jpeg or png format with a maximum size of 2MB

d. Active e-mail address (where your license confirmation will be sent)

e. Speakers or earphones

3. Fill up all fields truthfully. Giving false information may be a ground for revocation of the GEL.

4. Watch the video “Orientation on Responsible Gaming for GEL Applicants”.

5. Take the online exam. You can watch the video and take the exam as often as needed during the session to get enough correct answers.

6. If you get eighty percent (80%) of the answers correctly, the system will generate a GEL number. This will automatically be emailed to you and your employer.

7. Print out GEL number and present to employer.

S-22-N844545

ANNEX 4 version 3.0

SAMPLE OF QUEUE NUMBER COUPON FOR RENEWAL, CHANGE EMPLOYER &/or INFORMATION UPDATE

GEL QUEUE NUMBER:

Instructions for renewal, change of employer &/or information update of your Gaming Employment License

1. Go to the website http://gel.pagcor.ph and enter your queue number. You have 2 days (up to Monday, March 7, 2016, 12:59 PM) to complete the process. Otherwise, the queue number will expire and will be invalid.

2. Enter your Gaming Employment License number (ex.

13-1234567890) and date of birth (mm/dd/yyyy).

3. Update/change necessary fields truthfully. Giving false

information may be a ground for revocation of the GEL.

4. Save your application.

5. The details of your license will be e-mailed to you and

your employer.

6. Print out and present to employer.

S-22-R844545

ANNEX 5 version 3.0

GUIDELINES FOR ISSUANCE OF


Limited duration promotional events or tournaments necessitate the hiring of temporary

gaming staff. Such personnel need not obtain GEL for employment during those promotional

events or tournaments. Instead, they should obtain Temporary Gaming Employment Permit.

Procedure for applying:

1. Licensee requests for approval of a special event in accordance to the Regulatory

Manual.

2. Licensee requires these documents from gaming persons hired for the approved

special event, particularly dealers, and keeps them on file for at least one (1) year:

a) Copy of birth certificate certified by NSO or foreign counterpart

- to ensure that person is 21 years old or above

b) NBI Clearance valid at the time of event

- no derogatory record or no record on file as indicated under “Remarks”.

However, the licensee may, at its discretion, endorse the application for GEL of

an applicant, notwithstanding said derogatory record, provided the offense/s for

which the employee is involved is not any of the offenses/causes for termination

of GEL as enumerated in Section 3.B.3.c in these guidelines.

3. Licensee verifies that applicant is:

a) not in the list of Licensee-emanating Excluded Persons in the National Database

of Restricted Persons (NDRP), and

b) not in the Terminated Employees Database (TED)

4. Licensee submits an Endorsement for Temporary Gaming Employment Permit (GEL

Form J attached) to PAGCOR GLDD not later than two (2) days before the start of

the event.

5. PAGCOR issues a Temporary Gaming Employment Permit in lieu of GEL for

qualified gaming staff for the duration of the approved event.

6. Should the event be conducted in series and for non-consecutive periods of time,

application should be made for each segment.

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