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Gamifying eBook Publishing
Kit Brown-Hoekstra
Marta Rauch @kitcomgenesis @martarauch
Intelligent Content 2013

• What is gamification?• Gamification Framework• Exercise: Gamifying eBook Publishing• Resources• Awesome prize!
Tip! Details are in our slides posted on SlideShare: http://www.slideshare.net/MartaRauch
Our Game Plan:
Key Takeaway:Gamification can boost engagement and profits for ePublishing!
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Audience PollHave you worked on a gamification project?Are you an eBook publisher?What is one goal you have for this workshop?
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

What is Gamification?
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

..
A simple definition:
Game techniques…in non-game situations …to motivate people and
drive behavior.
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Dynamics – motivate behaviorScenario, rules, progression
Mechanics – help achieve goalsTeams, competitions, rewards, feedback
Components – track progressQuests, points, levels, badges, collections
Badgeville http://badgeville.com/
Game Techniques Used In Gamification
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Gamification is Growing RapidlyBy 2014, over 70% of companies will have at least one gamified product
By 2015, over 50% will gamify innovation
A company that gamifies marketing & customer retention will be as important as eBay, Facebook, or Amazon
Source: Gartner Press Release Egham, UK, April12, 2011: http://www.gartner.com/it/page.jsp?id=1629214
It’s time for ePublishing to get in the game!
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Market: from $100M in 2011 to over $2.8B in 2016
Growth: from 155% in 2011 to 197% in 2012
47% focus on user engagement
Source: M2: http://www.m2research.com/gamification.htm
It’s Big Money!
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Gen Y have 10,000 hours of gaming by age 21
The 10,000-Hour Rule – Outliers by Malcolm Gladwell
Gen Y are 25% of the US workforceIn 2014, they will be 36%, and in 2020, 46%
“Maximizing Millennials” UNC Kenan-Flagler Business School
It Engages Millennials
Jane McGonigal: Gaming Can Make A Better World http://www.youtube.com/watch?v=dE1DuBesGYM
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Increase customer engagementMotivate participationInfluence behaviorDrive adoption, learning, loyaltyImprove quality of serviceIncrease efficiencyReduce time, costsDrive profits
Bunchball http://www.bunchball.com/products
How Can It Help ePublishing?
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Gamification Framework
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Gamification Framework
Courtesy Kevin Werbach, For The Win: How Game Thinking Can Revolutionize Your Business
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Define business objectives
Gamification Framework Step #1
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Delineatetarget behaviors
Gamification Framework Step #2
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Describe your players
Gamification Framework Step #3
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Devise activity loops
Gamification Framework Step #4
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Don't forget the fun
Gamification Framework Step #5
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Deploy appropriate tools
Gamification Framework Step #6
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Gamification Framework
Courtesy Kevin Werbach, For The Win: How Game Thinking Can Revolutionize Your Business
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Define business objectivesDelineate target behaviorsDescribe your playersDevise activity loopsDon't forget the funDeploy appropriate
tools

Exercise: GamifyingeBook Publishing
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
20 minutes 1.Join a small group2.Discuss how to gamify your scenario3.Jot down your gamificationstrategy4.Pick a spokesperson
Instructions

Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Discussion

Resources for Learning More
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

• Kevin Werbach, Dan Hunter: For The Win: How Game Thinking Can Revolutionize Your Business, http://wdp.wharton.upenn.edu/books/for-the-win/
• Gamification course taught by Kevin Werbach of the Wharton School through Coursera: https://www.coursera.org/course/gamification
• Gabe Zichermann, Gamification by Design: Implementing Game Mechanics in Web and Mobile Apps: http://www.amazon.com/Gamification-Design-Implementing-Mechanics-Mobile/dp/1449397670/ref=la_B002W1MUQW_1_1?ie=UTF8&qid=1358033886&sr=1-1
• Gabe Zichermann, Game-Based Marketing: Inspire Customer Loyalty through Rewards, Challenges, and Contests: http://www.amazon.com/Game-Based-Marketing-Customer-Challenges-Contests/dp/0470562234
• Gabe Zichermann, The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition (Coming Soon): http://www.amazon.com/The-Gamification-Revolution-Mechanics-Competition/dp/0071808310/ref=ntt_at_ep_dpt_2
• Gamification Co: http://www.gamification.co/ • Gsummit: http://gsummit.com/ • Gartner Press Release Egham, UK, April12, 2011 http://www.gartner.com/it/page.jsp?id=1629214 • M2 Research http://www.m2research.com/gamification.htm• Marta Rauch, article on Gamification is Here: Build a Winning Plan:
http://intercom.stc.org/2012/12/gamification-is-here-build-a-winning-plan/ http://intercom.stc.org/wp-content/uploads/2012/12/IntercomNovDec_WebForm.pdf
• Marta Rauch, presentation on Gamification is Here: Build a Winning Plan: http://www.slideshare.net/MartaRauch/gamification-is-here-build-a-winning-plan
Selected Resources
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.

• Gamification can be an effective business tool• Use the Gamification Framework• Gamify eBook Publishing to increase
engagement and motivation• Resources
Tip! Details are in our slides posted on SlideShare: http://www.slideshare.net/MartaRauch
Key Takeaways
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.
Key Takeaway:Gamification can enhance engagement and profits for ePublishing!

Marta Rauch @martarauch Cindy Church @vizcue Gail Chappell "Jumpstart Your Mobile Project" ICC2013 Copyright 2013.
For The Win: How Game Thinking Can Revolutionize Your Businessby Kevin Werbach, Dan Hunter http://wdp.wharton.upenn.edu/books/for-the-win/
Tweet this!
Prize
For The Win by @kwerb – awesome prize! #ICC2013 @wharton
Excellent resource!

Connect with us!
Kit Brown-Hoekstra@kitcomgenesis
Marta Rauch @martarauch
Follow Marta’s upcoming gamification events •STC Summit 2013 – Roundtable, presentation, articles•ACM HCII 2013 – Presentation and article
Kit Brown-Hoekstra @kitcomgenesis, Marta Rauch @martarauch, "Gamifying eBook Publishing" ICC2013 Copyright 2013.