Gamification and storytelling: Intranets getting serious about play
Transcript of Gamification and storytelling: Intranets getting serious about play
Gamification and storytelling: Intranets getting serious about play
Intranet Global Forum 2015 NYCThursday, October 22, 1:00 – 2:30 pmAnders Gronstedt, Ph.D., President, Gronstedt Group
Breakout task
How can emerging consumer trends be used in your Intranet strategy?
Virtual and augmented reality
How can emerging consumer trends be used in your digital Intranet strategy?
Virtual and augmented reality
Samsung Gear VR
Sony Morpheus
Tethered VR
Oculus Rift Crescent Bay
Mobile VR
Augmented RealityAugmented Reality
Google cardboard
Microsoft HoloLens
HTC Vive
How can emerging consumer trends be used in your Intranet strategy?
Mobile and wearables
How can emerging consumer trends be used in your Intranet strategy?
Video 1 Billion YouTube visitors/month Over half of all mobile traffic is video 430 million Khan Academy visits/year 100 million hours of how-to content consumed on YouTube so far
this year, 70% growth over last year
How can consumer technologies be leveraged in your Intranet strategy?
Podcasting 18% growth in the U.S. between Spring and
Fall 2014 Americans listen to 21.1 million hours of
podcasts per day “Serial” 72 million downloads
How can emerging consumer trends be used in your Intranet strategy?
Gaming97% of youth aged 12-17 play games 80% of youth play five or more game genres42% of Americans play >3h of game a weekThe average female player is 43 years old29% of gamers are over the age of 50
Meta study of 65 studies and 6,476 trainees, video game trainees have:
11% higher factual knowledge level14% higher skill-based knowledge level 9% higher retention rate
“Fold it” is close to solving aids.
How can consumer technologies be leveraged in your Intranet strategy?
Virtual and augmented reality Mobile and wearables Video Podcasting Gaming Social, cloud, IoT…
Intranets getting serious about play
Gaming: Boredom vs. anxiety
Source: Mihaly Csikszentmihalyi
Cloud Defense gameChallenge: practice and master new security conceptsSolution: A tower defense game First-person shooter game, storyline about a crime
syndicate Scores, rewards, leveling,
feedback, and leaderboard
Test and iterate A rapid prototyping process with usability testing allows the development team, SME's, and end-users to collaborate on identifying bugs and improving the final design.
Game analytics funnel
Mission Possible sales sim game
Points: Experience, skill, reputation, etc. Levels: Progress through the game, more rewards and resources. Badges: Awards for
accomplishing tasks or skills. On-boarding: First minutes
of orientation. Quests: Goal(s) without
specifying how to accomplish.
3-D immersive hotel game 3-D, high fidelity, virtual hotel Solve guest satisfaction, safety, security,
and business operations problems
3D Virtual conferenceSynchronous virtual panel discussions, keynote sessions, exhibits, networking, for the U.S. Department of Transportation.
Augmented and virtual realityFrom immersion to presence, the feeling of being in the virtual space.
Case:
Challenge: Inspire 20,000 employees to achieve breakthrough innovation and performance without holding live training sessions. Solution: Leverages the explosion of screens and devices with“transmedia storytelling”; telling a story with video, games, mobile devices and social media, where each medium makes its own unique contribution to the unfolding of the story.
Solution: Transmedia Storytelling
A scripted video drama series: “The iTent”
“Scribe“ videos Radio-style podcast
interviews with company leaders
Marketing campaign
Results Over 20,000 employees attended some
of the program. Improved scores on climate surveys Managers held spontaneous viewing
parties"This was a fabulous program! I can’t imagine anyone not learning something or having a ‘aha’ moment when taking this course."
Thank you!