Game on! How Gamification Can Work in Government

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Game on! How Gamification Can Work in Government Eric Hackathorn, DigitalGov University

description

Gamification is a hot topic right now. But what is it? How does it work, and why should you care? Tune in to this webinar to learn how to apply game mechanics to engage citizens and solve agency problems. Gamification can integrate the most engaging, exciting, and addictive aspects of game play into your agency’s business processes. We will discuss the newly formed Federal Games Guild. Led by the White House Office of Science and Technology Policy, the group was established in November 2011. We will also highlight projects created by a variety of agencies and collaborators. Finally, you will learn how to become involved with the group. A recording of the talk can be found at: http://www.howto.gov/training/classes/gamification

Transcript of Game on! How Gamification Can Work in Government

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Game on! How Gamification Can

Work in Government

Eric Hackathorn, DigitalGov University, GSA

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Fragile Earth Studios

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Gamification integrates game dynamics into your site, service,

community, content or campaign, in order to drive participation.

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But first…some questions about

games

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What is the combined usage time of all the people playing World of Warcraft?

A. 25 years

B. 2,000 years

C. 400,000 years

D. 6,000,000 years

Answer with GotoMeeting

Poll

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Answer:

6,000,000 Years

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In total, how many pigs have been “popped” in the game Angry Birds?

A. 20 trillion

B. 3 trillion

C. 5 billion

D. 40 million

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Poll

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Answer:

3 Trillion Pigs

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• Learn how to use gamification to engage your customers• How and why gamification motivates user

behavior• Examples of how other organizations are

using games to help with their mission• How to become involved with the Federal

Games Guild

Major points to cover:

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Focusing on gamification…

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Types of game mechanics:

• Leveling• Leaderboards• Badges

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Leveling

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Without using metals or gems, imagine an interesting leveling system for your product.

Essay question!

(examples: bronze,

silver, gold or bachelors,

masters , Ph.D.)

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Poll

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Leaderboards

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Badges

• Balance delight with predictable achievement

• Design for visual appeal

• Leverage scarcity principles

• Integrate tightly with a larger system

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Which of the following is NOT a badge on Foursquare?

A. Newbie

B. Bender

C. Douchebag

D. Overachiever

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Poll

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Answer:Overachiever

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Focusing on motivation…

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Flow

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Reinforcement

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What reward schedule offers the highest level of engagement?

A. Variable Ratio

B. Fixed Ratio

C. Variable Interval

D. Fixed Interval

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Poll

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Answer:

Variable Ratio

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Which player type focuses on direct peer to peer competition?

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Poll

A. Killers

B. Achievers

C. Socialites

D. Explorers

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Answer:

Killers

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Focusing on examples…

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NIKE Plus

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According to the CDC more than ___ percent of Americans are overweight.

A. 15%

B. 50%

C. 66%

D. 80%

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Poll

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Answer:

66%

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“The integration of human visual problem-solving and strategy development capabilities with traditional computational algorithms through interactive multiplayer games is a powerful new approach to solving computationally-limited scientific problems.”

http://www.nature.com/nature/journal/v466/n7307/full/nature09304.html

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Planet Stewards

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Focusing on gamification in government…

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Games to AddressNational Challenges

Constance Steinkuehler SquireWhite House Office of Science & Technology Policy

presented by Eric Hackathorn

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Games for Learning

Barak ObamaTechBostonMarch 8, 2011

“I’m calling for investments in... educational software that’s as compelling as the best video game. I want you guys to be stuck on a video game that’s teaching you something other than just blowing something up.”

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Games for Health

Michelle ObamaFeb 20, 2010

“I can attest to Dance, Dance Revolution. We got it at Camp David, and it will make you sweat. And it is addictive in a very good way. The President still can't do it.”

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Barak ObamaHoliday ShoppingDec 2011

Games the First Family plays.

This is a game.

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• FPS gameplay improves visual acuity & attention.

• Good games aid systems understanding in history & geography.

• Fandom discussion boards evidence scientific reasoning.

• FoldIt crowd sources scientific discovery.

• Online gameplay aids literacy (digital and print).

• Health games improve health behavior patterns.

• Casual games decrease stress and depression.

Research on Games

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(current count: 186, 33+4)

1st Federal Games Guild convening in November: 70+ attendees, 23 agencies.

https://sites.google.com/a/noaa.gov/federal-games/

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AND NOW FORTHE FINAL QUESTION

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What video game was Obama checking out in the store?

A. Call of Duty

B. Super Mario Kart

C. Just Dance

D. Pacman

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Poll

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Answer:

Just Dance

http://en.wikipedia.org/wiki/Just_Dance_(video_game)

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Additional Resources:Gamification by Design, O’Reilly

http://GamificationU.com/https://www.coursera.org/course/

gamification

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THANKS FOR PLAYING