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Transcript of Gail Kosloff Services Marketing Director How to Have an Executive Level Services Conversation:...
![Page 1: Gail Kosloff Services Marketing Director How to Have an Executive Level Services Conversation: Leverage Analyst Sales Tools.](https://reader035.fdocuments.in/reader035/viewer/2022062409/56649e985503460f94b9b5e6/html5/thumbnails/1.jpg)
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Gail KosloffServices Marketing Director
How to Have an Executive Level Services Conversation: Leverage Analyst Sales Tools
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How to Have Executive Level Services Conversations: Leverage Analyst ToolsMy challenge to you:Get out of your “comfort zone” and have new services
conversations with your clients/prospects
In the next 50 minutes, you’ll learn about:• Your access to new analyst tools• Strategies for using these as sales tools• How to leverage these tools to facilitate SERVICES
conversations with IT executives
10 minutes for Q&AHand-outs are in the back of the room
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Part I:Gartner’s Magic Quadrant(s)
• What’s an analyst? Who is Gartner?• What’s so magical about their quadrant(s)?• Why speak MQ talk?• Dimension Data’s news.
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How to read a Magic Quadrant
• It’s not rocket science: – Two-dimensional matrix– Four quadrants– Rates vendors and services providers– Based on “completeness of vision” and “ability to
execute”
See page 7 of Magic Quadrant hand-out.
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The Magic Quadrant format
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Rules of the Game
• Market• Vendors• Rating Criteria
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Completeness of Vision
• Market Understanding• Marketing Strategy• Sales Strategy• Offering (Product) Strategy• Business Model• Vertical/Industry Strategy• Innovation• Geographic Strategy
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Ability to Execute
• Product/Service• Overall viability• Sales Execution/Pricing• Market Responsiveness and Track Record• Marketing Execution• Customer Experience• Operations
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Gartner’s Due Diligence
• Vendor/service provider Briefings• Surveys• Vendor-provided References• Industry Contacts• Client Interviews• Public Databases/Sources• Industry articles, speeches, etc.• Peer input from other Gartner analysts• Extensive “peer review” and “validation”
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Key takeaways…
• You now know:– how MQs are developed and interpreted– Reality: MQs influence clients IT purchase decisions
• Next steps:– Use our new MQ on “Managed & Professional
Network Services” as a conversation-starter about our Services capabilities
– Remind clients that their needs/circumstances should determine their use of a Magic Quadrant
• “Leaders” are not always going to solve their needs
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Part II: Analyst Webcast
• Announcing our pre-recorded “Multisourcing” webcast– Use as an opportunity to have a services
conversation– Content is tailored for enterprise clients– Push webcast link to clients as a door opener– Integrate content into an on-site meeting
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Multisourcing webcast
• Background materials available to you:– Copies of the scripts used by Linda Cohen and Scott
Petty– Two Dimension Data whitepapers on Multisourcing
(client-facing)
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Multisourcing Webcast
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Get Out of Your Comfort Zone!
Leverage our new analyst sales tools to have SERVICES conversations…
• Gartner’s Magic Quadrant for “Managed & Professional Network Services”
• “Multisourcing” webcast featuring Linda Cohen (Gartner) and Scott Petty (Dimension Data Global)
Pick-up handouts at back of the room
Thank you for your time!
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Q&A
What do you need from Dimension Data Marketing to succeed in using these tools?
Email me with any follow-up questions: