Triumph TTS Final Presentation

Team Member Introduction

Gabe Cook – Project Leader

Nick Jones – Database Administrator/Analyst

Johnny Kirkpatrick – Webmaster/Interface Designer

Calvin Moody – Programmer

David Wilson - Programmer

Project Scope Statement

Problem Description•The "Any" Key Computer Repair is a family owned and operated computer repair business based in Greenville, TX.•They are in need of a web-based system to track the trouble tickets associated with the computers that they repair.

Project Scope Statement

Business BenefitsBy using this ticket tracking system, The "Any" Key Computer Repair will have a way to keep track of their trouble tickets and reduce the amount of paper and confusion floating around their office. The benefit of this system will help The "Any" Key Computer Repair

Project Scope Statement

System Capabilities

Context Diagram

ERD Diagram

System Diagram

DFD Fragments

DFD Fragments

DFD Fragments

Decomposition Diagram

Event Table

Event TableEvent Trigger Source Use Case Response Destination

User Logs InUser wants to use the system

Employee Login Successful Login User

User Logs OutUser wants to logout of the system

Employee Logout Successful Logout User

Ticket SearchUser wants to Find a Ticket

Employee Find a Ticket Upload Ticket List Output to Screen

Create CustomerNeed To Add Customer

EmployeeAdd CustomerTo Database

Customer Added Successfully

Added to Database

Update Customer Need to Update Customer EmployeeUpdate Customer Information

Customer Updated Employee

Delete CustomerUser Needs to Delete Customer

EmployeeDeletion of Customer

Customer Deleted Successfully

User Notified of Customer Deletion

Update TicketTicket Needs to be Updated

User Update Ticket Information Update Successful User

Create TicketTicket Needs to be Created

User Create New Ticket Creation Successful User

Delete TicketTicket Needs to be Deleted

User Delete Ticket Ticket Deleted User

Create PartNew Part Needs to be Added

User Create Part in Database Part Created User

Delete Part Parts Needs to be DeletedUser Delete Part out of Database Part Deleted User

Update PartParts Needs to be Updated

User Update Part Information Part Updated  User

Delete EmployeeEmployee Profile Needs to be Deleted

Administrator Delete Employee ProfileEmployee Profile Deleted

Administrator 

Create EmployeeNew Employee Profile Needs to be Created

Administrator Create Employee ProfileEmployee Profile Created

Administrator 

Update EmployeeAdmin Needs to Update  Employee 

AdministratorEmployee Information Updated

Update Successful Administrator 

Project Costs

Team Member Position SalaryGabriel Cook Project Leader $100,000Nick Jones Database Administrator/Analyst $70,000Johnny Kirkpatrick Webmaster/Interface Designer $45,000Calvin Moody Programmer $65,000David Wilson Programmer $65,000

Total Salaries and Wages $345,000

SalariesTeam Member Laptop PriceGabriel Cook HP dv7-1270us $1,199.99Nick Jones Lenovo G530 $400.00Johnny Kirkpatrick Dell Studio XPS 16 $1,400.00Calvin Moody Toshiba Satellite A205 $600.00David Wilson HP dv6000 $1,200.00

Total $4,799.99

Equipment

Rate / Hour $25.00Hours needed to train new system users 20

Total Training $500.00

TrainingFacility Rent / Month $650.00Lease Length 3.5

Total Rent $2,275.00

Facility Rent

Project Costs

Electricity $150.00Internet Connection $75.00GoDaddy Domain Hosting $6.00Pizza $100.00Subtotal $331.00

Lease Length 3.5Total Utilities $1,158.50

Facility Utilities 2009 Standard Mileage Rate $0.55Team Member Miles

Gabriel Cook 5.4Nick Jones 5Johnny Kirkpatrick 37.8Calvin Moody 37.8David Wilson 31.6

Total Travel Miles / Meeting 117.6Total Travel Cost / Meeting $64.68Total Meetings 15Total Travel Cost for Project $970.20

Windows XP Included with LaptopsWindows Vista Included with LaptopsMicrosoft Offi ce Visio MSDNAA Free DownloadMozilla Firefox GNU General Public LicenseTortoise SVN GNU General Public LicenseNetbeans GNU General Public License 2MySQL GNU General Public License 2

Total Software License $0.00

Software Licenses

Salaries/Wages $345,000.00Equipment/Installation $4,799.99Training $500.00Facilities $2,275.00Utilities/Connectivity $1,158.50Travel/Miscellaneous $970.20Licenses $0.00

Total $354,703.69

Total Project Cost

www.triumphtts.com Demonstration