EDO Principal Correspondence Control

FROM: DUE: 0.6/29/06

Glenn AdlerService Employees International Union, CLC(SEIU)

EDO CONTROL: G20060525DOC DT: 05/16/06

FINAL REPLY:

Reyes, EDO

FOR SIGNATURE OF :

Dyer, NRR

DESC:

** GRN ** CRC NO:

ROUTING:

2.206 - South Texas Project Electric Generating

Station - Comprehensive Cultural Assessments

DATE: 05/25/06

ReyesVirgilioKaneSilberDeanBurnsMallett, RIVCyr, OGCGoldberg, OGCWilliams, NRR

ASSIGNED TO:

NRR

CONTACT:

Dyer

SPECIAL INSTRUCTIONS OR REMARKS:

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United States Nuckar Regulatory CommissionWashington, D.C. 20555-0001

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3 Subject: South Texas Project ElectficGenerating Station - PetitionPunuant to 10 CER 2.206 - Compirensive Cutural A sents

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*Dearftft:Ryes: I I',:

* Pursuant 6t §2.206ofit10 of th Code of Federal Regulations, the Servicei Employees Inational Union (SEWU) petitions the Nuclear Regulatory

Commission (NRC) to take enforcement action against the South TexasProject Nuclear Operating Company (STPNOC), the licensee for the SouthTexas'Pbject E tric Generating Station (SIP).

Speeffically, SEIU seek enforcement action in the form of a Demand forInformation (DPI) that would require STPNOC to provide the NRC withdocketed copies of:

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* any assessments of the iafety conscious work environment (SCWE) atSIP conducted since January 1, 2004;

* summaries of any associated action plans and the results of any effortsto remediate problems revealed by these surveys, including documentsmentioned at an August 2005 meeting apparently convened to discussthe plait's SCWE: a SWOT analysis to assess the issues and actionsrequired and follow-up on these actions to improve station alignment,an outsourcing lessons learned, and an evaluation of IT, Supply Chain,Technical Training, and Wackenhut to assess the issues andrecommended actions [see below];

* summaries of any associated action plans and the results of efforts toremediate problems revealed by such surveys in 2001 and 2003.

It is necessary for the NRC to obtain and review this information to assure themainenace of a safety conscious work environment, a vital condition for thesafe operation of the nuclear plant

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Page 2

164998 S1PNOC was required to conduct periodic independent surveys after the NRC found, e licensee had violated federal law by subjecting four employees to a "hostile workenvment" after de employees raised safety concernsl.. *

While impvements have been made in STP's safety conscious work environment, importantproblems continue to plague certan entities at the plant, which appear to be impervious toremediation. Howeverithe NRC appears not to be in possession of documents concerning theseproblems, STPNOC's associated action plans, and the results thereof. Without such information,NRC can scarcely undekstand these difficulties, let alone perform an effective oversight role.

Comprehensive Cultural Assessmentsconducted in 2003 and in earlier years are in the NRC'spossession and are publiclyavailable; the 2003 survey was released to SEIU through a FOIArequest. However, any sulsequent s of teSCWE, ncluding one conducted in 2005, donot appear to be in the possession of the NRC. A document released to SEW under FOIA (2006-0052), "SouthsTexas Safety Culture Survey with slides,I describes a meeting of some 90participants which appears to have taken place in August,2005 at which the 2005 safety culturesurvey was discussed.[Attached] According to this two-page document, "The[reJ were problemswith security,I&C, Design Engineers, and Ebasco-Rathyon fsic]. NO SPECIFIC DETAILS."

At least two of these four entidies were singled out for fiuher atention in previousComprehensive Cultural Assessments. In both the 2001 and 2003 CCAs, Wackenhut and I&Cwere named as "Priority Organizations" for whbi formal action plans would be prepared. 2

However, in a 2004 FOiA (2004.0308) SEIU requested from the NRC any documents related toSTP's promised formal action plans for Wackenhut, whether remedial action had in fact takenplace, and the esults, if any, pf such remedial action.[AttachedJ The NRC's response to thatrequest was that no agency. records subject to the request had been located.

The Agency's reply leaves it xmclear whether an action plan had in fact been developed bySTPNOC, whether it had been impemented, or whether the results were satisfactory. Given thatthese steps had been included in STPNOC's formal response to the findings of a CCA conductedpursuant to an NRC cofimatomy order, the absence of any documentation at the NRC that therecommendations had been followed is disturbing. As described above, the 2005 survey - asdescribed in the "South Texas Safety Culture Survey with slides" - indicates that Wackenhut andI&C have continuing SCWE problems, suggesting that STPNOC's remediation efforts - if any -were ineffective.

'"NRC Staff Issues Coolirmatoiy Order to South Texas Pioject Requiring Improvements to Employee ConcernsProgramn" United States Nuclear Regulatory Commission, Office of Public Affairs, Washington, DC, No. 98-87(TuesdayJune9,1998).2 "South Texas Prject 2001 Comprehensive Cultural Assessment, December 2001." Synergy Consulting ServicesCorporation, pp. 9-10; "South Texas Project 2003 Comprehensive Cultural Assessment, January 2003," SynergyConsulting Services Corporation, p. 74; Letter from W.T. Cottle, Predent and Chief Executive Officer, STPNuclear Operating Company to Ellis W. Merschoff, Regional Administrator, Region IV, United States NuclearRegulatory Commission, "South Texas Project Units 1 and 2 Docket Nos. STN 50-498, 50-499 South Texas ProjectComprehensive Cultural Assessment," April 7,2003.

Page 3

Moreover, handwritten notes, which appear to have been taken at the August, 2005 meeting,were released to SEU under the same )IA request (200-02)., The notes describe a numberof concerns focusing on safety of the license's staff reductioas aqd business concerns:

Trust of managementforcedpa onsOutsourcingResource [?jAdding VPs but cutting staffFocus on profit with questionable regard for employees

Not appear to affect safety Not yet.Safety still seen as priority, however question commitment to staffMany comments regarding supervisor lack of comtment to e yees. Again strong[?1 of more commitment to profit than to workersQuestion whether time will bring more commitment to money than to safety. Does notseem ito be case currently but have bow far will profit drive station?

These notes describe a potential problem in which the licensee's business concerns may trumpsafety. Given that SWNOC's action plans arising from previous CCAs apparently were notsuccessful in respect of Wackenhut and I&C, it is important for the NRC to scrutinize the stepstaken by STPNOC to rectify problems identified in the 2005, 2003, and 2001 cultural surveys.Some of these steps are mentioned in the "South Texas Safety Culture Survey" document fromthe August 2005 meeting:

* a SWOT analysis to assess the issues and actions required and follow-up on these actionsto improve station alignment.

v an outsourcing lessons learned* an evaluation of IT, Supply Chain, Technical Training, and Wackenhut to assess the

issues and recommended actions.

By obtaining tis information from STPNOC, the NRC will be better informed about thelicensee's progress towards imprving the plant's SCWE. In addition, the NRC will be able toassess the effectiveness of steps taken to redress problems with Wackenhut and I&C for whomproblems persist despite SWNOC's apparently repeated remediation efforts.

SEIU fiurher requests that the NRC:

* provide SEW with copies of all correspondence sent to STPNOC regarding this petitionand the subject of the safety conscious work environment at STP;

* provide SEW with advance notice of all public meetings conducted by the agency withSTPNOC regarding this petition and the subject of the safety conscious workenvironment at STP;

* provide SEW with an opportunity to participate in all relevant calls between NRC staffand STPNOC regarding this petition and the subject of the safety conscious workenvironment; and

Page 4

* provide SEIU with copies of all corpondence sent to Members of Congress,contractors, and/or Industry organizations (e.g., te Nuclear Energy Institute) regardingthis petition and the subject of dte safety conscious work environment at STP.

Yours truly,

Glenn AdlerSenior Research Analyst

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Ph: (202) 730-7426Fax:" (202) 350)-6683Email adlegseinogS

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UNITED STATESNUCLEAR REGULATORY COMMISSION

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Seniot Research AnalystService Employees International Union1313 L Street, NWWashington, DC 20005 ,. -,-

IN RESPONSE REFERTO FOWPA-2006-0052

Dear Mr. Adler. . . . .

On January 24 and Marchi . 200, 1 provided records responsive to your Freedom ofInformation Act (FOLA) request number FOAMA-2006-O2. Your request asked fordocuments related to eny, cultural assessment of the safety conscious work environment at theSouth Texas Project Nuclear Operating Company (STPNOC) since January 1, 2004.

This letter clarifes th" fct the the Nuclear Regulatory Commission (NRC) Is not In possessionof any cultural assesswtO esponsive to your. request

. .... -. Sneey

Russell A. MochLsFOWPdvacy Act OfficerOffice of Information Services

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RE: FOIAJPA APPEAL

Mr. Russell A. NichohsR)L~ Pdvac Ad OffiCerOffice of Information ServiesUnited StatesNuclearRulatoy Commission

Fax no: (301)415-5130

Dear Mr. Nichols:

On Decmber.13,2005 Imade Mequest for various documents related toComnprehensive Cultral Asses~iitk cowbducted at the South Texas NuclearOpeating Company in Texas (FKlAA 2006A0052, see Attached). Today, Irecivd a final respse frbin the NRC, which included the last of four shortdocuments telesed inder the reqes related io the impltation of theAssiimenX indbor-sides oetings at which the Assessment was presented.

Unfonately k 1eaise did not iiclude copies of the 2005 Ase ment itself,whichi specifically requested in my December 13,2005 l:lA submission. This::M. Assessment clearly must exist, since It is the subject of and is clearlyreferenced n the presentations described in documents that were released to me.Indeed, the sponse I received today does not indicate that such a document doesnot exist. Nor does the response I received today explain why this document hasbeen withheld.

I hereby appeal dhe NRC's response to my FOIA submission and request tha theNRC release a copy of the 2005 Comprehensive Cultural Assessment I requestedon December 13. 2M.

YoursW

Glenn AdlerSenior Research Analyst

Ph: (202) 730-7426Fax: (202) 350-6613Email: adlerd@seiuborg

UNITED STATESNUCLEAR REGULATORY COMMISSION

WAWGTN O.C .','.5'0t1

December 16,2005FOIQA2006-0052

Glenn AdlerService Emphyees Intorational Union1313 L St NWWashingtn, DC 20005

Dear Requester,

We recelved your Freedom of Infonnation Act/Privacy Act (FOIAPA) request on December 13,2005.

Your request has been assigned the folowing reference number that you should use In any futurecommunications with us about your request FOlAPA 20064052

To ensure the most equitable treatment possible of all requesters, th NRC processes requestsona fastn, first-out basis, using a multiple track system based upon the estimated time It will taketo process the request. Based on your descrpon of the records you are seeking, we estimatecompletion of your request will take 10-20 workdays (2-4 weeks). We wUl advise you of anychange In the estimated fte to complete your request.

For purposes of assessing fees In accordance with our regulations (10 CFR 9.33), we have placedyour request In the following category. Commercdal

If appficable. you will be charged appropriate fees for Search. Review, and Duplication of records.

A sheet has been enclosed that expains In detanl the fee charges that may be applicable. Pleasedo not submit yp nt unless we notfy you to do so.

The followong person Is fte FOAPA Specialist who has been assigned responsibility for yourrequest: lgi Rajmllng; (301) 415S7090

If you have questions on any matters concenn yow fOINAPA request please feel free to contactthe assigned FOINA Specialist or me at (301) 415.7169.

Slncerely,

Russell A NicholsFOWWdvacy Act OfficerOffice of Information Services

Enclosures:Incoming RequestExplanation of Fees

Fol: ld nobody _ t wj=ov*

Date: Te. Dec 13,2005 1M PMSubject WWW Fornm S sW bn Y980

Selow is the result of ymu feedbac kfrm. lwas submited by

o on Tuesday, Decembier- 13 0 at 183:4.03

FimrName Glenn

LastName: Adler

mpanyfAffaion: Servnei EM0loees Intemational Unon

Addressl: 1313 L St. NW

Address2:

C1ty WashIngton

State: D0

Zip: 20005

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Coun60ther.

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Phone: 202-730Q7426

Desc: I requestte coa ofth foil doeuments be provided to me.: =om = Ct7 Assessmentsoranymet i onducted to r the NRC

mos ~ nWUSWO e~romel tk;I!0Csm anm .2004. as wella Dncone ence, r * en ons. or Cenioranda Stween t R 1TP , and any other entityconceing such assessments.In order to hep you determine my status for the purpose of ssessing fees, you should know that I em anemployee of a labor union. I am willng to pay fees for this request up to a maxinum of $50. If youestimaethat the fees wX exceed thismIt please Worm me firt.

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' R' - ecosubjec to Me n t theat cVW naIn WnJonrs inaed by or of Wrest to anoter Federal agency have been. I refnedfg" Zency (see comments *oan) for a disclosure determination and direct response to you.

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'MOtrI You will ebeid by R ft amount isted. None. Mimum fee fteshold not met.

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PART LB- IFORMATICON HOT WATE OR WITHHELD FROM DISCUSUJRE

o E~agency records subjct tte ruest have been bcated.n formain the requested records being withheld fiom disclosure psuant to the exempn descibed In and for

rleason stated in Part It.Ths detedlnon may be appeae whin SO days by writng to the FOJAIPA Officer, U.S. Nuclear Regulty Comm-sslon,Wsnton DC 2 1. early t on the enwelope and Ihe leertat ItIs a FOAPA Appeal.'

PART LC COMMhENTS Uset d Comm'ent oi ationa IffeUred

Incomng FOIPA-2006W00 request bs lated to ADAMS at ML3480087.

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No additionalagey records ubjeotto tih queuthae been boded

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lam I] Aoen q ds b the requst ht e identified In fte Hated appendices ae being made available forI 1 I pWftic OWp NWcopying at f NRC Public Document RoomEnclosed Is formation an how yu may obn acoess to and he charges for copying records located at the NRC PublcDocument Room, 11555 Rockvwle Pike, Rockvllle, MD 20852-28.

fAPP01] Agency records sub~ecto the request ame enclosed.Records suject to 1he request that contain ination oriinated by or of Iterest to another Federal agency have beenreferred to ha agency (see comments section) for a disclosure determination and dire response to you.We ae continuing to process yow request

See Comments.

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PART LA - FEESA * You wDlI be billed by NRC for the amount listed.

$ SW j ( You will receive a refund for theamount Ksted.JSnhcommecletf

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PART LB - FORMAllON NOT LOCATED OR WIM~ELD FROM DISCLOSURE

[ No agency records subject to t request have been boated.

c hertain hft ion In the requested records Is being withheld fnm diclosure pursuant to the exemptions described In and for"e reasons ged hn Part 11.Tl f dedemmation may b appealed within 30 days by writing to the FOWPA Officer. U.S. Nudear Regulatory Commission.Washn 205 0001. Clealy state on the envelope and In fe letter that Is a "FOWPA AppeaV.

PART R .C COIMENTS (Use attced Comments continuation me If reaulred)

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APPENDISRELEASED IN ENTIra

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2005 Culture Assessment Action Plan. Region IV requests that theJimnsPe review this docirtinr as we fee there Is proprietary Information(2 pages)

Site Wide Cultr Assessment Slides (4 pages)

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2005 Culture AssessmentAction Plan

August 15, 2005

1. Co0mne to emphaze nclear safety as te essentil eement oward our goal of

Operational and Fbiancial Excellence - SMT

2C to invest in our culture and the faciiatve enviroment by rolling out Crucial

Conversations to al managers and suevisoa - Ed

3. Revise the SMT c ncation process for the remainder of the year such that

discussions oocur bween the responsible S1f member and their orgaization as

opposed to all SMT members collectively nvolred in a communcion cycle. Tkg

points would be agreed upon and each SMT member would set up group discussions

witdn their organization over a 6-week cycl Re-eva e the strateWic ommication

pulp at he en,4pft par -Ed

4. Engage the gmue the details of eac signifant stategy on a reguar basis

to various d tments - Ed

5. Conduct regalar supervis w ops with managem t and spervisors to review case

studies and lessons leaned lhe obective wofld be to mentor the supervisory staffom

amanagementpoint ofviewtoprydide bet i t- SMT

6. SMT should conduct a ssue and actions required and

follow-up on hese actions to improve staon alignment - MleSM - September 9'

7. Conduct an outsouring lessons leamned -FrnMike - Septeber 30'

8. Conduct an evaluation of lT, Supply Chain, Technical Trainin, and Wackenhut in order

to assess the issues and recommended actions - Ed/FrakMe with assistance from

WatManagement Insights - Novemberl 5-

ntiut the Vahte Coach' We process as a pat of our observaio progrm to provide

feeack ou aIenl basis to our si-ErvsrU-Decembr 15"'

- - 10. Evaae the dedision- ig process to chiuc tha we are Faing dceision st4berigb

levl MkeDecember l5*

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* S.Fin-ncial 1 < .upr 9+2..- Engineerng ehncat Support A

- Makinteance 0-UOperains 144~''- Outagee&Wor Control 9

ackerthut 120:Overaet xcompetieon rate was 94%

- Past rates; 2003 92%, Ha 4O 9%, l81%* Received.nearly 4-200com-ments andwten data

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> STP conttnues to maintain an effective Sf Conscious Work Envirotsnentandeffective Nuclear Safety;Culture; -

> Althqpgh the station stmtegy of Operat onal Eceltence and P:acatEeecen-t ytsrongiy:eng af in the iy to da cu otheom It'tbevastmalority of workers agree that the -strategy Is neeect and most appear wtltlng tosuppoit it

* .

> Trust. and. peopte-rela tedissues .are -thetop.-Work- erAym ;i-t timpOementpriorities

9 Worker commitment to STP,, job atision, and oera perception of theworkenvironment remain an organizational asset <...s.. ¢ .

> The recent work force managemernt activities .(eg., reductions and outsotitgreviews) have had a negative cuttural impact, incdtdtng an -Impact: on perceptiostSMAT credibility

> The werkforce -is eagerfor nsubstant pr ceets, especlly hr the arof work plannir.-nd executon, -and desre anm active role in the-planning. andimplementation of the improvements

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^ A Iargewtnajory ( ) ottation mmunit. bheve te.ofOpeatlonat Exceffent rand Financiatl Ex:Uene.

Is&needed- sodfoundatmon on.witc to build

The plant ls mintaihinn-an effective Safety. onscldinsWorliEhwtronment (SC WE nd an, efetlvri fl Safety ut

- PlhnNuclear f Fi Qttfo. Atttude, an.Abilty ti se ft1Set.rwf isernrthtop r*eCt .e,*ironment attiibate

- core Nuclear SafeCtyCktur.attributesare h*ihlyratedd- SafetyIt the, hihest rateSd re- VBiue

* Plant worker appea engaged.and want etge -: prd-vtdethey're anmactive.pwtof It

* Overall workersexcpress:- that the. S work enyvionment Is better than a 'typiCal'

plant- good job sat and moderate to hih Cimitifl P o

* Core Value suppve behaviors observed with a good.frequency

* Minimal 'insfde/outside' sentiment observed.

* n ink eottsutar hetpd&esodwovk-emtronment-.., ;

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-sieemti tldcaeheneed fordcose alignmen- S rae a. twm~rsift Oml'ereiMRS.

A:1vrse work eir ne of lctr ida Nucear Safety

, r actedoentcihi'iitc *. ** ,. .. g [ y . ...- . - * ~ .

. Wo~er perceptons of thee Implementation of:the newst diretioand reuctn et osoucidat opotnltlesfor Impmroementin c rotrincalontsand chlange managment practices

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Mettn itOt Key l; As essm t-w T,..eManagent enEss, Crtty and^rust.* B as comens ..ctroug thqonaiereducos and, outsburdns

hav- had a&.egtiv len ipactl tf TW escatlnsr tnIimpact- workereepttns 6pfb a tan r ttinfluence of SM T a a time' whererA theirft c alachieving workhfte buy-4n andcorhmmn isir wtreAtegic detioetactkat. ramifications of it. eSome key Ite mtsfe i anpngl cutFfuture actiont:

- The reductions, outsourclig. ari*pro'ess ir.ovements have been viewed-by some inot being consistent with SMT's-descnsof ho these -als would occur-

- Reductions and outsour rdt are viewebY s-oM aseifprotectog atexpense of the wr ce; .some workerfeet a sense o det-achmen fro the S -T

- Apparent changes in direction impact worker. perceptn offST t gulness aMCcrecdbility (e.g<, Giodnight Report,: Ousow%'cgandrSAtC, an-d Performace Paft'tneri

Prces _povemet r 0ttlzatl .W.r.* Reducing the amountof work to beperformed rdd ma g itmore efficient toperform

are seen. as key comprnents of ac':evingfinarcateclence* The success of these efforts directly impct pereptions of SMTT effectveness and

- commitment to the workforce

,m k![.. I . '; I

u*.tIUcLEAR 19OULATORCCUMS FOWPA RESPONSE NUMBER

2006 OO 1

RESPONSE TO FREEDOM OF I (R

INFORMATION ACT (FOW I PRIVACY wepowsE FINLACT (PA) UFl P

GION3i114. . t.A 'PAR L -0NF0TION REMSED

JAN 2 4 M

OD No adllIonat agency ecords soject o The equest hae been located.

aoRe quesa aropubli ditulon wcgra. See Comments seclion.

AOmfn ci r Iqus t lhat are fIteetied h the fistd appenices are already available forpjibac aspecin and t NRC Pubic Document Room.

o "Ned uetbo MQu V amuest that ade In hl listed appendices are being made avaible for§ I §h and copying at ft NRC Puic Document Room.

c d Is hmato on how you may obtan access ro ind fte daWes for copying records located at te NRC PublicDocument Room, 11555 Rochvlle Pike, Rocie. MD 20852-2738.

|] Agency ecords ubject to the request are enclosed.

El Records subject to he ruest tat contaln Information originated by or of Interest to anther Federal agency have beenrefened to that agency (see comments Section) for a disclosur deemiton and direct response to you.

(i we are continuing to process your request

El See Comments.

PRLA FEEES[ ] You wM be billed by NRC for te amount Isted. El None. Minimum fee threshod not met

You will recve a refund for the amount Isted. E Fees wa8ied.

PART LB - INFORMATION NOT OCATED OR WITHHELID FROM DISCLOSURE

2 No agency ecords subject to the request hav been ocated.

Certaln Informaton In th equested records Is belng whhheld fron disclosure pursuant to the exemptlons described in and forthe reasons Stated In Pal tl.

E This determinallon ma be led whhln 30 days by writ to he FOAPA Ofcer, U.S. Nuclear Regulatory Commnission,Washingn, DC 205550001. Cearly state on the envelope and hithe letter that It is a OFOIAPA Appeal.*

PART 11: COMMUENTS (e attached Comments confinuatIon oane U renuired)

Incoming FOIAIPA4200640S2 request b lct I ADAMS at ML0534087.

WIGNATURE FREDOM OF rMATItA CTANDPRIVRCYAOT01TOE

Russell A Nichols u* t /E

NRC ____= 464| Pat (6199)PITDO E PPRTi __n wa _eige usn normNRC FORM 464 Pon I (6-1998) PRINTED ON RECYCLED PAPER This form was designed using InForms

FOIA200640052

No. Oato

I .Undated

2 Undated

APPENDX ARELESD NENniRElY

oum Texas Sdty Culbe Surey M sides (2 pages)

Ndet f1Usd tSouth 'TX Safety Culture (4 page)

.j I

SolJTH l TEXAS SAFETY C:ULTURE SURVEY

Background

'he STP safety cultrea v am about because df a Confimatory Order, dated June 9,2005. The were problem With s6curt l&C, Design Enginees, nd Ebasco-Ratw. NOSPECIFIC DETAILS

ObjectIv

Te obci" WAs to accurately mesure woroce perception and krnovement priorities forthe foflowing areas of he SWP cAutre

* Strategyahdgoals-* Work enviroent.* Nuclear safety andeafety consclous work enironment* Eriployeo cne program effectVernss

Leadersi effectiveness,* Prraman process effectiveness, end* Organizational knterace effectiveness.

Purpose

TWs survey would provide the Senior Management Team with concise reoornmendedleadership actions wth e greatest likelihod of sustaining progress to date and movingorganizational perfomiance to higher levels.

Methodology

Theethodoly was tocustomized atdy for ST's speciflo nfomaton needs. SeniorsmanageraIftanagers were Interviewed to kntify and understand key issues and desired scopeof the study. Past survey data and past Inerviews were conducted by a Contractor -(Management Insight)

Questionnaires were createdcovering v~kpos areastorganizations: General population,Engineering and Technical Support, Operations, Outage and Work Control, and Security(Wadeenhut). The questionraires were design to focus toward soficing detalled perceptions.and desired mprvenent priorities from the STP community.

Implementation and Response

Show Ctatdata

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IneightS

^ 'S ctuetPmaintnaneffM eSafWConsowWorkEn nmentandeffecive Nuclear Safety Culture

Although the ta"on strategy of Opeaional Eioelence and Fnanclal Excellence Is rot** sbanly Ingra.fied lrtW day to day culture of e organzato fthe majori of workers

agree that t ratgy Is needed and iost appear wilng lo support It.

* Tn st and peqp*-rated Issuf are the top work envonment Improvement priore'ies

* Work cornmrten to STP, job satslaotion; and overall perception of he workenvnt emaln an ownizaton asset

* The recent work force management acties (e.g., reductions and outsourdng reviws)have, had a negative cultural Inpact, Including pn Imact on perceptions of SeniorManagent Team crediliy.

* The worc Is eager for bubstantial process Improvements, especlalfy Ihn t areas ofwork p 1ann and executor, and desire an active role In th planning andIm reentation of the mprovements.

* One tem tat he Senork Mamne t Team nod from the survey was at 1 inesupervisors were.more aligned wit ft worklore tan wMth mangement. 1 linesupervisors were not part of t decision maidng process but had to Impement ftedions. . *:'' '''

Notes

* Involuntary layouts have ceased.

* Management Is worldng on a voluntary package W is not complete yet

* 2oo5 DRAFt csturo Assessment Action Plan .

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* ~UN411OBTATE8; - .1UCLEAR AEGULATORY COMMISSION

4 WAHPO*.,C 806554001t

- -. s .' - ** . wFOWPA 2004-0308

Wasnhngton, 0C20814

DearReuestei ^ - ,' . 4*/;

We received your Freedom of information AdftvacyAct (FOLAWPA) request on July 21, 2004.

Your request has been assigned the following reference number that you should use In anyfuture 6omnunlcations wt us about youriequest FOlAIPA 2004-0308

To ensure the most eut etratmeni possible of all requesters, the NRC processes requestson a first-in, Wfs-out basis, using a multiple track system based upon the estimated time It willtake to process sth requett Based on your descripton of the records you are seeking, weestimate completion of your request will take 10-20 workdays (2-4 weeks). We will advise youof any change In the estimated time to complete your request

For prposes of assessing fees In accordance with our regulations (10 CFR 9.33), we haveplaced your request In the following category: Commercial

If applicable, you will be charged appropriate fees for Search, Review, and Duplication ofrecords.

A sheet has been enclosed that explains In detail the fee charges that may be applicable.Please do not submit any payment unless we notify you to do so.

The following person Is the FOWPA Specialist who has been assigned responsibility for yourrequest Mary Jean PooL, 301-415-7097

I you have questions on any matters concerning your FOUJPA request please feel free tocontact the assigned FOAIPA Speciarlst or me at (301) 415-7169.

Sincerely,

Carol Ann ReedFOlAJPrivacy Act OfficerOffice of the Chief Information Officer

Enclosures:Incoming RequestExplanation of Fees

I - - 0

---- - 1- I W - -

i ' -UCLA -REGULATORV COMISS

RESPONSE TO FREEDOM OFINFORMATION ACr (FOIA I PRIVACY

. ACT (PA) REqUEST

2004.03603 it~ - 1 ss0NsNBE

RESPOi6E -TYPE,. FINAL E PARTIAI

DATE

.� - 4� 'I,' � A, ; i ,�: -, ; -- - - . - ! I I %. , .-. JUL 30 ?004U

ElElOElElElOIElEl

PART L - DIFORIIIATI RELEASED

No additional agency ecords bect to-the request he been lobcedRequested records are avaal trugh anothr pubic distrbution program. See Comments Section.

|rm"= Agency Subject to Ithe mqusat are Identified in te Ksled appendices ar already available forpl s o SW *copy NtauteWC Pubic Document Room.

E .. enrecos ubeoet to the requst hat are dnfid in the listed appendices are being made available forp MOd copying at OwNRC Pubilo Documert Room.

En loseLlormafor an bow you may obti access to an 9* chares or copyn records located at the NRC PublicDocumect Room. 2120 L Street, YW. Washinon, DC.

Agency records SubJect othe request ar enclosed.

Records subject to the request that Contain Information orlginated by or of interest to another Federal agency have beenreferred to ftat agency (see comments section) fora disclosure determination and direct response to you.

Ws are continuing to process your request.

see Comments.PA .A ..FEE .

f1S°S" vl You wl be billed by NRIC for the amount listed.

I E I El You will receive a refud for te amount listed.140"g a - 0so

9 None. Minimum fee threshold not met.

E Fees waived.

PAWRT L - INIFORMATWI NOT LOCATED OR WIT MEW FROM DISCLOSURE

No agency records subject to th request have been locate:L

Certain infomation In the requested records Is being withheld from disclosure pursuant to the exemptions described In and forfo measons statd In Part IL

This datennraton b apealed MMn 30 days by wrfting lo fe FOL4JPA Offcer, U.S. Nuclear Regulatoy Commission,Washington, DC 20555-001. Cleary state on Om envelope and in the letter that It Is a "FOIPPA Apeal.

PART LC CMMENTS (Use attached Cm ments continution pane If requlred)

Slwa~1nwE. FREEDOM Wp*OFrf

Carol An Reed C g JM

.R .. R. 46- ai . .6198 _RN E O. R C C E A E hsfm wsdsge sn noNRC FORM 464 Pad 1 (6-1998) PRINTED ON RECYCLED PAPER TNS form was desWW usirV InForms

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Below Is: te Mult bf My fedl#ck form. 1t was submited by

OanWedr.Ju 21,2004atI3B18

FnItName: ;

a s N a mte :4 t!% ;-'. .* .

CmpanYtAflifIatX:

Addresst 1313 L StreetN.W.

Address2:

Cltt Washiton --

State: DC

Zip: 20814

County United-Sttes

Countrylther

Email:

Phone:

Desc: Through FO)U I Obtained a Comprehensive Cultural Assessment conducted at the South TexasProject hI 2003. This Is now posted hI ADAMS: Letter from W. T. Cottle to Ellis Merachoff re: Final Reportfrom Synergy Consutin Services for Comprehensive Cutturat Assessment for South Texas ProjectJanuWy2003. ML04130347

In the assessment the Wackenhut Corporation was Identffied as a proy organizatlo and th SoutTexas Project Nuear Operating Compary President stated that Wackenhut and two other organizationsVWII have fornal action plans prepared to address the survey resubts." Later In the attachedComprehensive Cultural Assessment (p. 74), it Is noted that "Evaluation and remedial action Is suggestedin the Immedlate future.'

Please provide any documents (letters, notes, email, reports, memoranda) Indicating that such 'formalaction plans- have been prepared In respect of Wackenhut's performance as assessed in the 2003Comprehensive Cultural Assessment at 8TPNOC, or indicating that the evaluation or remedial actionreferred to has In fact been taken.

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