G1_VIT B Group No 10_Marketing Management_Ver 1.1

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    FYMMS VIT-B Group10

    Name Roll No

    Suraj Angane 03

    Roshan Darekar 11

    Prasad Joshi 20

    Mithil Patil 36

    Hitesh Satvi 51

    HolisticMarketing

    Presented to Prof.ManmeetBarve

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    Whati

    sholistic

    mark

    eting?

    Theholisticmarketingconceptisbasedonthedevelopment,design,andimplementationofmarketingprograms,process,andactivitiesthatrecognizetheirbreadthandinterdependencies.HolisticM

    arketingrecognizesthateverythingmattersinthemarketing

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    HolisticMarketing

    INTEGRATEDMARKETING

    Products &Services

    Communications Channels

    INTERNALMARKETING

    TopManagement MarketingDepartment

    OtherDepartment

    RELATIOSHIPMARKETING

    Customers Partners Channels

    SOCIALRESPONSIBILITY

    MARKETING Community Legal, Ethics Environment

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    v One of the major tasks ofmarketers is to integrateall the marketing activities &

    programmes like creating,communicating &delivering value to thecustomers.

    v The Famous Marketing Mix the Four Ps, as devised byMcCarthy constitute thetraditional marketingactivities in four broad

    groups

    Integrated Marketing

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    Integrated Marketing

    Product Design Features Brand Name

    Models Style Size Quality Warranty Package

    Price Pricing Policies List Price Margins

    Discounts Terms ofDelivery

    PaymentTerms

    Place Chanel Coverage Location Inventory Transport

    Promotion

    Sales

    Promotion SellingExpertise Sales Force Public Relation DirectMarketing

    Marketing Mix

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    Product

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    Price

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    Promotion

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    IntegratedMarketing (4Cs)

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    In Holistic Marketing one has to see also buyerpoint of view, Where each of these tools willDeliver the customers benefits or value

    cost

    Communication

    Consumersneeds

    convenience

    Promotion

    Product

    Place

    Price

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    Extended Ps

    People

    process

    Physical evidencePackaging

    Positioning

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    Internal Marketing

    v Internal marketing ensuresthat everyone in theorganization adoptsappropriate marketingprinciples and the topmanagement should see ithappen.

    v This is the managementtask of hiring, training &motivating the employeesto serve the customers well.

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    Levels of InternalMarketing

    Marketing Functions Other Departments

    Sales ForceAdvertisingCustomer ServiceProduct

    ManagementMarketing

    Research

    HRR&DManufacturingSalesLogisticsAccounting

    FinancePublic Relations

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    Social ResponsibilityMarketing

    Click to edit Master text stylesSecond level Third level

    Fourth level Fifth level

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    Effects of marketingextend

    beyond the company and customer to society

    Marketers must beaware of

    ethical, environmental,legaland social context

    This enlarges themarketingconcept to societal

    marketingconcept

    Preserving or enhancingconsumers and societys

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    Social Responsibility

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    Relationship Marketing

    Places emphasis on

    building long-termrelationships withcustomers rather than onindividual transactions inorder to earn and retaintheir business

    Involves an understandingof customers' needs andwants through theirlifecycle

    The key goal of marketing is to develop deep , enduringrelationships with people and organizations that could directlyor indirectly affect the success of the firms marketingactivities

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    Click to edit Master text stylesSecond level Third level Fourth level

    Fifth levelMarketingPartners Suppliers Distributors Dealers Retailers Agencies

    Customers

    Financial Community

    Shareholders Stakeholders Financiers Investors Analysts

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    Relationship Coverage

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    Relationship Marketingis a part of Holistic

    MarketingThe relationship marketing process emphasize oncontinuous interaction between the firm, thecustomer, suppliers so it will help us to connect with

    whole market

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    Relationship

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    Benefits of Holistic

    Marketingv Helping to achieve focus & directionv Keeping customers happy & satisfied

    v Attracting new businessv Professional image

    v Differentiating from competitors

    v Growing awareness of your business

    v Creating the right environment forsuccess

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    Bibliography

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    http://www.holisticmarketing.org.uk

    http://knol.google.com

    http://www.iclployalty.com

    Marketing management - by Philip Kotler

    - by RajanSaxena

    Marketing Notes by Mr.Manmeet Barve

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    Thank29/11/2010 FYMMS VIT-B Group10 2121