G1_VIT B Group No 10_Marketing Management_Ver 1.1
Transcript of G1_VIT B Group No 10_Marketing Management_Ver 1.1
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FYMMS VIT-B Group10
Name Roll No
Suraj Angane 03
Roshan Darekar 11
Prasad Joshi 20
Mithil Patil 36
Hitesh Satvi 51
HolisticMarketing
Presented to Prof.ManmeetBarve
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Whati
sholistic
mark
eting?
Theholisticmarketingconceptisbasedonthedevelopment,design,andimplementationofmarketingprograms,process,andactivitiesthatrecognizetheirbreadthandinterdependencies.HolisticM
arketingrecognizesthateverythingmattersinthemarketing
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HolisticMarketing
INTEGRATEDMARKETING
Products &Services
Communications Channels
INTERNALMARKETING
TopManagement MarketingDepartment
OtherDepartment
RELATIOSHIPMARKETING
Customers Partners Channels
SOCIALRESPONSIBILITY
MARKETING Community Legal, Ethics Environment
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v One of the major tasks ofmarketers is to integrateall the marketing activities &
programmes like creating,communicating &delivering value to thecustomers.
v The Famous Marketing Mix the Four Ps, as devised byMcCarthy constitute thetraditional marketingactivities in four broad
groups
Integrated Marketing
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Integrated Marketing
Product Design Features Brand Name
Models Style Size Quality Warranty Package
Price Pricing Policies List Price Margins
Discounts Terms ofDelivery
PaymentTerms
Place Chanel Coverage Location Inventory Transport
Promotion
Sales
Promotion SellingExpertise Sales Force Public Relation DirectMarketing
Marketing Mix
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Product
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Price
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Promotion
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IntegratedMarketing (4Cs)
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In Holistic Marketing one has to see also buyerpoint of view, Where each of these tools willDeliver the customers benefits or value
cost
Communication
Consumersneeds
convenience
Promotion
Product
Place
Price
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Extended Ps
People
process
Physical evidencePackaging
Positioning
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Internal Marketing
v Internal marketing ensuresthat everyone in theorganization adoptsappropriate marketingprinciples and the topmanagement should see ithappen.
v This is the managementtask of hiring, training &motivating the employeesto serve the customers well.
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Levels of InternalMarketing
Marketing Functions Other Departments
Sales ForceAdvertisingCustomer ServiceProduct
ManagementMarketing
Research
HRR&DManufacturingSalesLogisticsAccounting
FinancePublic Relations
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Social ResponsibilityMarketing
Click to edit Master text stylesSecond level Third level
Fourth level Fifth level
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Effects of marketingextend
beyond the company and customer to society
Marketers must beaware of
ethical, environmental,legaland social context
This enlarges themarketingconcept to societal
marketingconcept
Preserving or enhancingconsumers and societys
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Social Responsibility
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Relationship Marketing
Places emphasis on
building long-termrelationships withcustomers rather than onindividual transactions inorder to earn and retaintheir business
Involves an understandingof customers' needs andwants through theirlifecycle
The key goal of marketing is to develop deep , enduringrelationships with people and organizations that could directlyor indirectly affect the success of the firms marketingactivities
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Click to edit Master text stylesSecond level Third level Fourth level
Fifth levelMarketingPartners Suppliers Distributors Dealers Retailers Agencies
Customers
Financial Community
Shareholders Stakeholders Financiers Investors Analysts
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Relationship Coverage
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Relationship Marketingis a part of Holistic
MarketingThe relationship marketing process emphasize oncontinuous interaction between the firm, thecustomer, suppliers so it will help us to connect with
whole market
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Relationship
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Benefits of Holistic
Marketingv Helping to achieve focus & directionv Keeping customers happy & satisfied
v Attracting new businessv Professional image
v Differentiating from competitors
v Growing awareness of your business
v Creating the right environment forsuccess
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Bibliography
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http://www.holisticmarketing.org.uk
http://knol.google.com
http://www.iclployalty.com
Marketing management - by Philip Kotler
- by RajanSaxena
Marketing Notes by Mr.Manmeet Barve
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Thank29/11/2010 FYMMS VIT-B Group10 2121