G-ABLE - Marketing Cloud (Microsoft Azure Summit)

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Marketing Cloud Presenter : Panot Kanjanasoon Head of Marketing & Digital Solutions, G-ABLE

Transcript of G-ABLE - Marketing Cloud (Microsoft Azure Summit)

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Marketing CloudPresenter : Panot Kanjanasoon

Head of Marketing & Digital Solutions, G-ABLE

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Understanding Universe of Technologies

Technologies

Business Technologies

Marketing Technologies

Marketing Cloud

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The Rising of Mar Tech

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Business Inconvenient Truth

-50%Drop in Company life expectancy

The average corporate life span has been falling for more than half a century.

75%Will be gone

At the present rate, 75 percent of S&P 500 incumbents will be gone by 2027.

18YCompany life expectancy in 2011

Standard & Poor’s data show it was 61 years in 1958, 25 years in 1980, and just 18 years in 2011.

Credit & Reference: http://www.mckinsey.com/

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Digital Transformation is inevitable

Organization Technology Data & Analytics

Agile, flexible and collaborative processes and capabilities that follow strategy

2-speed IT to support core functions and rapid development

Usable and relevant customer analytics tied to goals and strategies

Customer Journey Automation

Deep analysis and actionable insight to drive customer engagement

Reinvented process and journey through automation and agile processes

Strategy & Innovation

Focus on future value and drive fueled by experimentation

“That means managing your transition to a digitally driven business model isn’t just critical to beating competitors; it’s crucial to survival.”

Credit & Reference: http://www.mckinsey.com/

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The rise of Chief Marketing Technologist

Credit & Reference: World Economic Forum, CIO.com, Gartner, Harvard Business Review, Wired

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Modern Marketing in Thailand is HIGHLY UNDERATED…

Facebook Ads

WebsiteFan Page

VDO Ads

Banners

Programmatic Ads

Publisher Networks

SSP / DSPNLP for SEM

ROI Optimization

Machine Learning Personalization

Audience Targeting

Interest Targeting

Interest Targeting

Big Data Analytics Real-time Bidding

CRM Workflow

Marketing Automation

AND MORE…

Celebrities Channels

Display Ads

Reporting

Visualization

Beautiful GraphicCreatives

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HUGE OPPORTUNITIES to grow…

Current Thai Industry

Credit & Reference: http://chiefmartec.com

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Some of Popular Marketing Cloud

Analytics & Operation Technology

Marketing Automation & CRM

Content & Production& Cloud Services

Digital Channels

Visualization

and more…

and more…

and more…

and more…

and more…

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Why Digital is matter…?

Measurable

“What gets measured, gets managed.”

Automateable

“1st Rule of Any Tech is Automation”

Scalable

“Scale with Confident and Effectiveness”

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Digital Marketing is “New Normal” of Marketing

Consideration Purchase Service Loyalty ExpansionAwareness

RADIO

TV

PRINT

OUTDOOR

WORD OF MOUHT

CHAT

ADVERTORIAL

EMAIL

WEBSITE / LANDING PAGE

SOCIAL MEDIA

3rd PARTY SITES

DIRECT MAIL

DEMO CENTER

ACTIVATION POINT

E-COMMERCE

WEB SELF-SERVICE

COMMUNITY

CHAT

TWITTER / SOCIAL

CALL CENTER / IVR

AUTOMATED OFFERS

MAILINGS

SURVEY

LOYALTY PROGRAM

EMAIL

ONLINE TOUCHPOINTS

OFFLINE TOUCHPOINTSMANAGED TOUCHPOINT

EARNED TOUCHPOINT

PR

EVENTS

SALES-REP SALES-REP

SEARCH / DISPLAY ADS

Reference: Harvard Business Review – Competing on Customer Journeys

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Gain Attention or gain respect?Modern Marketing

• Gain respect from better experience

• Understanding Customers

• Brand to appeal customers (Inbound)

• Target by Characteristic / Behavior

• …

Traditional Marketing

• Gain attention from virality

• Customers need to understand

• Brand to force customers (Outbound)

• Target by Geo / Demographic

• …

มหานครแห่งป้ายบลิบอร์ด ลูกค้าเหน็โฆษณาที่ตรงใจในช่วงนัน้ๆ

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G-Able Integrated Digital OfferingsDigital Strategy is not about one single discipline, but multidiscipline.

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DEMO!

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Inconvenient Truth of Thai Websites

The average of Thai business websites

The better performer of Thai business websites

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High Performance Website is SUPER CRITICAL for Modern Marketing

Test Site Performance at https://testmysite.thinkwithgoogle.com/

Less than 10 Websites in Thailand with All Green with Rich Media

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Security affects to traffic & conversions

Test Site Performance at https://www.ssllabs.com/ssltest/

G-Able does not only focus on speed but also security

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See Top Performing Products from all market

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Know Social Insights in details

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Channels/Ads Automation & Optimization

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Accelerate Your Sales with Skyrocket Productivity

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Automation & Personalization Ads

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Integrated Analytics & Reporting

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Integrated Analytics & Reporting

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Integrated Analytics & Reporting

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Lead Scorings & Rules

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No one left behind!

3rd Parties Integrations & Compatibilities

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G-Able Integrated Digital OfferingsDigital Strategy is not about one single discipline, but multidiscipline.

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Let’s get connect!!!

• Follow G-Able Facebook: https://www.facebook.com/gable.th/

• Follow my Linkedin: https://www.linkedin.com/in/panot/

• Visit www.g-able.com

• Email: [email protected]

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THANK YOU