Future of HR - Wali Zahid SHRM HR Conference v1
-
date post
18-Oct-2014 -
Category
Business
-
view
1.991 -
download
5
description
Transcript of Future of HR - Wali Zahid SHRM HR Conference v1
![Page 1: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/1.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
The Future of HR Wali Zahid | ceo, Skill City bahrainSHRM Pakistan HR Conference
Karachi Marriott: 22 October 2013
![Page 2: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/2.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Welcome!
![Page 3: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/3.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Who’s Wali?
Asian businesses have known Wali for his 20-year work
on business leadership and executive coaching
Leads the longest-running Train-The-Trainer program |
14th year | 16+ Asian locations | 1,000+ trainers
Taught MBA courses at IBA, ZABIST, CBM, UMT, IIU, Dow
Board/Advisory @ LCWU, Indus Valley, CBM, PSTD
At heart: a disruptor | challenging training efficacy,
schooling, performance appraisal, leadership readiness
![Page 4: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/4.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
World’s first paper-free TTT
![Page 5: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/5.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
That’s us on web!
![Page 6: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/6.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
That’s us on FB! Like us
![Page 7: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/7.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Advising Nawaz Sharif govt
Was flown in to advise the new Nawaz Sharif
government on turning around state-owned
enterprises before the cabinet took oath!
![Page 8: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/8.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Leads CEO leadership workshop
![Page 9: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/9.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
2050 interview – Urdu Digest
![Page 10: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/10.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
CEO Summit with Shahbaz Sharif
![Page 11: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/11.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
At Pakistan Vision 2025 meeting
![Page 12: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/12.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Two parts of talk
1. How disruptions are shaping the world
2. What it means for HR
![Page 13: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/13.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Predicting the ‘future’
‘Only a fool can predict future!’ Is that me?
Quite a challenging task!
Made a bit easy by multi-source windows
Health warning: My views could be extreme, inconvenient, controversial, provocative!
Allah knows best (wallahu aalamu bissawab)
![Page 14: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/14.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Part 1
How disruptions are
shaping the world
![Page 15: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/15.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
How disruptions are shaping world
The world is connected today in ways that are
shattering traditional concepts
![Page 16: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/16.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Workforce today!
Boring Job clip
![Page 17: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/17.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
1. Future world of work
Year 2050: A world without offices
Future Shock fame Alvin Toffler
![Page 18: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/18.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
‘Work doesn’t happen at work’
Movement, led by Jason Fried talk at TED
M&M are two reasons: Managers & Meetings
So, we are not just talking about flexi-hours
working, we are talking about homeworking
(see WWF report on Future of Planet)
![Page 19: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/19.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
‘Only 1 in 10 managers working’
Ghoshal: ‘Beware the Busy Manager’ research
for HBR
Only 10% managers purposeful
Rest of managers: distracted (40),
procrastinating (30), disengaged (20)
![Page 20: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/20.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
What are managers doing?
ENERGY High
Distraction40%
Procrastination30%
Purposefulness10%
Disengagement20%
High
FOCUS
Low
Source: Bruch and Ghoshal, HBR
![Page 21: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/21.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
The 4-hour work-week movement
![Page 22: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/22.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Employee engagement is lowest!
Gallup Engagement Index sows declining numbers every year
2013: disengagement costing the US $450-$550 billion annually
China: only 6% engaged (2013)
India: only 8% engaged (2012)
![Page 23: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/23.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Employee drivers
‘Meaning’ is
the new
money’ – HBR
![Page 24: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/24.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Employee drivers…
Dan Pink, Drive: 3 drivers: autonomy, mastery,
purpose. Money is not!
Punished by Rewards, Alfie Kohn
PRP (performance-related pay) is out!
![Page 25: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/25.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Performance appraisal
A serious movement in place – led by WSJ /
Guardian, Forbes, even HBS. Says:
‘Don’t just redesign, scrap annual appraisals!’
Wali taught a PA 2.0 MBA course at CBM &
Zabist during 2006-11, trying to develop
alternatives to appraisal!
![Page 26: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/26.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Forbes – scrap PA!
![Page 27: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/27.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
WSJ – scrap PA!
![Page 28: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/28.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
2. HR supply chain – as we speak
Schools, colleges, universities
New recruits/ new employees
![Page 29: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/29.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
What is out
1. Motivated, disciplined employees (not made any
more!) – Because of Gen Y autonomy needs
2. Training, knowledge, instruction (not effective!)
3. Degrees obsolete (Google HR boss - no GPA, no
interviews!)
4. Schools & universities (replaced by MOOCS, Khan
Academy, FutureLearn UK)
![Page 30: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/30.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Gen Y’ers / Millennials
![Page 31: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/31.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Gen Y employee experiences
Mass customization – everyone has a different
need that needs to be met
‘Managing your people as a workforce of one’
as Accenture calls it
Means: different strokes for different folks
![Page 32: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/32.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
End of teaching? Edudemic
![Page 33: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/33.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Learning, not teaching! Wharton
![Page 34: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/34.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
End of college degrees: HBR
![Page 35: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/35.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
GPA & interviews useless: Google
![Page 36: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/36.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Khan: Teacherless classrooms
![Page 37: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/37.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
KAS: Parent-Teacher Meeting
‘Teachers are the biggest hurdle in student
learning,’ KAS tells parents at Karachi
PTM/2013
![Page 38: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/38.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
MOOCs replacing unis
![Page 39: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/39.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Free education globally
![Page 40: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/40.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
MOOCs rising
![Page 41: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/41.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Even UK unis following!
![Page 42: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/42.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
3. Technology
Cloud, wearable computing is changing everything – Google Glass, iWatch
Death of ERP (now open-source, SaaS, modular, smaller)
Tracking of productivity in real-time
End of office email, and all those cc’s!
![Page 43: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/43.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
End of ERP
![Page 44: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/44.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Recruiting: Things at speed of life
Earlier: Recruiting cycles used to take forever
Now: End of CV hiring - social recruiting at runtime
Tech to take over compensation, succession planning and training
Automatic data collection and analytics
Software that pre-interviews candidates
The resume’s relevance fades, while visible portfolios rise
More standardization and integration with applicant tracking systems (ATS)
More, earlier face-to-face conversations with video interviewing
Source: David Spark
![Page 45: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/45.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Part 2
What it means for HR
![Page 46: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/46.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Likely scenario: 3 things may happen
1. Some HR parts which have no efficacy are removed from the transaction/table
2. Some HR parts taken by technology/BPO –recruitment, training, productivity tracking, rewarding
3. Some parts will become line functions –engagement
![Page 47: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/47.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
What will HR do then?
Honest answer: We don’t know!
New roles (beyond HRBP) to emerge in a new era
1. Commercial acumen/ business-orientation!
2. HR as entrepreneur or innovator
3. Key role: Balancing technology and human touch
4. Managing Just-in-Time workforce capability
![Page 48: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/48.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Questions?
This is draft version 1.
Future versions may take a different shape!
![Page 49: Future of HR - Wali Zahid SHRM HR Conference v1](https://reader033.fdocuments.in/reader033/viewer/2022051207/5442a0c6b1af9f310a8b46ef/html5/thumbnails/49.jpg)
Skill City: Asian Answers… to Asian Questions skillcity.co
Thank you!
Wali Zahid
www.skillcity.co
+92 300 820 1 88 9
+971 50 2 55 3 88 7
+973 3416 0522