SPTechCon Boston 2012 - Future-Proofing Your SharePoint Strategy
Future of Designing Collaboration Experiences in Office 365 #sptechcon
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Transcript of Future of Designing Collaboration Experiences in Office 365 #sptechcon
Future of Designing Collaboration Experiences in Office 365 Designing portals to enable a new kind of collaboration and communication is an absolute necessity today.
Prepared By: Kanwal Khipple
12.06.2016
KANWAL KHIPPLE
My twitter handle is @kkhipple and I work at
SPEAKER | AUTHOR | AWARD WINNING DESIGNER
Why collaboration aka ‘working together’ is not easy.
5 REASONS WHY COLLABORATION DOES NOT WORK
For many, collaboration means that I have to have people skills or “get along” with others.
#1 GETTING ALONG
For many, collaboration means they have to work out loud. When they make mistakes others will criticize their progress.
#2 SCARED TO MAKE MISTAKES
Productivity for many is that they just want to focus on their work and what they need to get done. Working with others means more distractions and not being get work done.
#3 NO DISTRACTIONS
We work with more people on a day-to-day basis today than ever before.
#4 WE WORK WITH MORE PEOPLE…
60% of employees report working with 10 or more people on a day-to-day basis.
Half of these employees work with more than 20.
Your history, culture, religious and politics beliefs influence your view of collaboration
#5 GLOBAL COLLABORATION CHALLENGES
With so many barriers, collaboration needs to be easy.
ARE YOU READY FOR TODAY’S DEMANDS?
What does not work is when you have to go through a certain chain of command where employees are not empowered to make decisions.
HEIRARCHICAL ORG STRUCTURES ARE NOT THE FUTURE
We work across functional areas and leverage increased connectivity wherepeople support one another in more dynamic cross functional teams.
PRODUCTIVITY IS PEOPLE WORKING WITH LESS BORDERS
What leadership style does your company want to employ at the organization, department or team level?
LEADERSHIP STYLES
Learning via Co-Workers is among the most effective and most used methods.
COACH OTHERS & FIND CHAMPIONS…
The main goal for working together is to learn and hope to have better outcomes
LEARNING OR EXPLORING NEW IDEAS
Discussions that enhance learning requires to share different perspectives
TRUST YOUR TEAM
Depending on your circle of trust and your goal, your new space will have different collaboration & communication features
COLLABORATION & COMMUNICATION MODELS
Understand the space that you are striving to design
COMMON SCENARIOS• Information and Knowledge Management• Knowledge Collection (aka Document
Repository) • Expertise Search • Discussions• Idea and Innovation Management• Software Development• Custom Communication• Enterprise Communication• Internal Communications• Human Resource Management• Document Lifecycle Handling (aka Records
Management)
• Meeting Minutes and Tasks • Event Management• Joint Authoring (synchronous/asynchronous) • Information Exchange (aka Communication
Portal)• Problem Solving • Organization of Meetings • Reporting • File Sharing • Sales opportunity handling• Workshop Organization• Quote Compilation
There is a reason that you have more choices now then ever before
DOES ONE SIZE FIT ALL?
Personalize or base the matrixes you leverage on personas that change over time.
Office Video
Urge
ncy
/ Tim
e Se
nsiti
vity
Audience (Internal or External)
Skype For Business
Call
IMSkype
Presence
Skype for Business Online
Meetings
Outlook E-Mail
OneDrive for
Business
SharePoint Team Sites
SharePoint Intranet
Yammer Company
Communications
Yammer GroupsOffice 365
Groups
Individual OrganizationalGroupAd-h
oc /
Low
Urge
nt /
High
Delve Boards
FutureToday
MAP YOUR ORGANIZATION’S JOURNEY
Scenarios Finding Someone With A Certain Expertise ◔ ● ● ◕ ◔ ◔ Ask Something, Don’t Know Whom To Ask ○ ● ◕ ◔ ◕ Do A Brainstorming Activity With My Team ◑ ● ● ◑ ◔ ● Where Should Meeting Notes Be Captured, Stored & Shared? ◕ ◕ ● ● ◔ ●
Where Should I Share Video? ○ ◑ ◔ ◔ ◔ ○ ◔ ● Where Should I Share Photos? ○ ● ◕ ◑ ○ ◔ Have A Real Time Chat With A Colleague ● ◑ ○ ◑ Where Should I Put & Share Documents? ◔ ◕ ● ● ◔ ● Have A Question Related To A Document? ◔ ● ◑ ◑ ◑ ◔ ◑ Invite A Colleague To Lunch ◕ ◔ ● Provide A Note Of Congratulations/Praise ◔ ● ◔ ◑ ◕ Make An Organizational Announcement ◔ ● ◔ ◕ ◕
We have provided guidance on 10+ common scenarios…whentousewhat.com
SCENARIO GUIDANCE
It goes into much greater depth and can be found at WhenToUseWhat.com
DOWNLOAD THE WHEN TO USE WHAT IN OFFICE 365 ENTERPRISE USER GUIDANCE WHITEPAPER!
Portal Strategy
What about tomorrows demands? Are you ready for those?
ARE YOU READY FOR TODAY’S DEMANDS?
60%+ of workers are part of the mobile workforce
USERS WORKING ANYWHERE…
We also work with contractors, customers or partners more…
USERS WORK INSIDE & OUTSIDE OF THE ORGANIZATION
It is more challenging to meet expectations on legacy technology.
DON’T FALL BEHIND…
Lack of technology adoption is the number one cause of failure for companies
ORGANIZATIONS NEED TO SURVIVE
We work with more people on a day-to-day basis today than ever before.
WE WORK WITH MORE PEOPLE…
60% of employees report working with 10 or more people on a day-to-day basis.
Half of these employees work with more than 20.
Were there open questions?
SharePointIntranet & Content Management
YammerEnterprise Social
Office AppsCo-authoring Content
OutlookMail & Calendar
SkypeVoice, Video, & Meetings
Identity | Groups | Graph | Intelligence | Compliance
OFFICE 365 RECAP
It’s a starting point to something greater
WHAT ARE PORTALS
Used as a dashboard for employees, like a newspaper
COMMUNICATION PORTAL
• Heavy Branding• News• Announcements• Events• Dashboards• Spotlights• Highlighted
content• Personalized
Links
Promote a culture that “Works Out Loud”
ENTERPRISE SOCIAL PORTAL
This is where employees do most of their work
COLLABORATION PORTAL
Advanced capabilities to find specific information
SEARCH PORTAL
Display only curated content for general consumption by the organization
KNOWLEDGE MANAGEMENT PORTAL
There are numerous of portals, each with a different purpose
WHY USE DIFFERENT PORTALS?
Search for People
Edit Documents
Read Announcemen
ts
Search for Content
GLOBALCollaboration Portal
To date, we’ve heard a lot about collaboration needs
PORTAL STRATEGY
Search Portal
Knowledge Management Portal
Communication Portal
GLOBALCollaboration Portal
Our current vision expands on the need for collaboration sites and increase communication
OUR VISION
Search Portal
Knowledge Management Portal
Communication PortalPortal
DivisionalCommunicati
on Site
Divisional External
Collaboration Site
Divisional Collaborati
on Site
Team Collaborati
on Site
Record Center
If you are looking for a portal where you can create and share videos for training, communication, interviews, etc then leverage Microsoft Stream.
VIEWING VIDEOS
If you are focused on making it easy to organize team work by creating new plans, organize and assign tasks, share files, discuss, and easily receive and disperse updates, check out Planner
ORGANIZE TEAMWORK
Want to enable desk-free workers and their managers to manage time, communicate with their teams, and share content, then check out StaffHub
Desk-free workers
If you are looking for a focused space that empowers people, within a circle of trust, to work together using many of the tools Office 365 offers, check out Groups
TEAM FOCUSED
If you are looking to have a private, meaningful communication space between you and your coworkers around a common objective, Yammer fills that gap
PRIVATE GROUP COMMUNICATION
If you are looking for a space that offers bit of social, links to resources, showcase key information (like Employees) and ability to socialize then SharePoint Team Sites work.
COLLABORATE WITH LIGHT DISCUSSIONS
If you are looking to create social hubs, opportunities for employees to learn the latest news and announcements from the organization, then SharePoint is a great platform!
COMMUNICATION ACROSS THE ENTERPRISE
Give you guidance and recommendations to successfully plan and implement an Office 365 Intranet http://office365intranets.com
DOWNLOAD INTRANETS WITH OFFICE 365 WHITEPAPER!
If you are looking for a focused space that empowers people, within a circle of trust, to work together using many of the tools Office 365 offers, then leverage Office 365 Groups
COLLABORATION WITH YOUR CIRCLE OF TRUST
Give you guidance and recommendations to successfully plan and implement External Sharing in your own organization http://office365extranets.com
DOWNLOAD EXTERNAL SHARING WITH OFFICE 365 WHITEPAPER!
Where do you begin to deliver innovative solutions?
KEYS TO SUCCESS
Begin with the right challenge and work towards simple-fast solutions
DESIGN SPRINT PROCESS
Set the StageThe right challenge and the right team
MondayUnderstand the problem
TuesdayExplore ideas to solve the problem
WednesdayChoose the best ideas and develop them
ThursdayMake a prototype
FridayTest with customers
Give you guidance and recommendations to successfully plan and improve Office 365 adoption http://Office365Campaigns.com
DOWNLOAD DRIVING OFFICE 365 ADOPTION WHITEPAPER
Most of us do not want instructions on how to collaborate but that initial introduction to a solution with useful tips helps with adoption.
RAISE AWARENESS
Whether you are working from home, in a small office or an enterprise space, ensure you have a working environment that encourages collaboration amongst teams
CREATE COLLABORATIVE WORKSPACES
Planning out your strategy for Office 365 and how you will leverage specific features and functionalities
DIGITAL WORKPLACE STRATEGY
There are three common approaches to transitioning to Office 365
PRACTICAL TRANSITION STRATEGIES
ENABLE COMMUNICATIO
NENABLE
COLLABORATION ENABLE CLOUD
Give you guidance and recommendations to successfully measure & share the business impact and value of Office 365 http://Office365Metrics.com
DOWNLOAD TO MEASURE BUSINESS IMPACT & ROI OF OFFICE 365 WHITEPAPER
My twitter handle is @kkhipple and I work at
Thank You!Organizers, Sponsors and You for making this possible.50+ SharePoint Presentations @ Slideshare.Net/kkhippleWhen to Use What Whitepaper @ WhentoUseWhat.comIntranets w/ Office 365 Whitepaper @ Office365Intranets.com External Sharing w/ Office 365 Whitepaper @ Office365Extranets.comand more!
Message Me On LinkedIn or Email [email protected] SPEAKER | AUTHOR | AWARD WINNING DESIGNER