Future Growth

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Wednesday, February 23, 2011

GROWTH PLANS OF BSNL

GROWTH PLAN of BSNL :BSNLs future plan include a fast expansion programme of increasing the present 34 millionlines to twice that number by 2005 and to some 120 million lines by 2010. Consolidation of thenetwork and maintaining high quality of service comparable to international standards is the keyaim of the growth plan.

Objectives of the Plan:

The telephone connection shall be provided on demand and it shall be sustained.The network shall be made fully digital. All the technologically obsolete analog exchanges willbe replaced with digital exchanges.Digital connectivity shall be made available to all the exchanges by 2007.ISDN services shall be extended to all the district head quarters, subject to demand.To provide Intelligent Network services, progressively all over the country (major cities havealready been covered).To set up Internet Nodes progressively up to district headquarters level.Upgrading existing STD/ISD/PCOs to full fledged public Tele-Info center (PTIC) forsupporting multi media capability and Internet Access.Introduction of wireless technology supporting Internet Access) and optional fiber technology in

subscriber loop.Introduction of latest telecom services like National directory enquiry, computerization etc.)

Remote line units (RLUs) remote subscriber units (RSUs) being provided extensively to reducedthe long lengths of copper cables.Establishing call centers (access number 1500) across the nation to provide single windowsolutions and convenience to customers.Countrywide network management and surveillance system (NMSS) to ensure uninterrupted andefficient flow of telecom traffic.Applications form for new telephone connections made free of charge.Procedure for restoration of telephones disconnected due to non payment simplified and powersdelegated to secondary switching area (SSA) heads.Payment of telephone bills being received on Saturday and Sunday through cheques inCTO/DTO.

More than one PCO permitted at the same premises. Various application forms and proceduresbeing simplified for new telephone connections, shifting and third party transfer.

Customer service centers: (Karnataka telecom circle)Bangalore, Belgaum, Bellary, Bidar, Bijapur, Chickmangalur, Dakshina Kannada, Davangeri,


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Gulbarga, Uttar Kannada, Hassan, Hubali, Mandya, Mysore, Raichur, Shimoga, Tumkur.

SOCIAL COMMITMENT:BSNL is committed to provide quality Telecom Services at affordable price to the citizens of theremotest part of the country. BSNL is making all effort to ensure that the main objectives of thenew Telecom Policy 1999 (salient points indicated below) are achieved.

Access to telecommunications is of utmost importance for achievement of affordable andeffective communications for the citizens is at the core of the vision and goal of the newTelecom policy 1999.

Strive to provide a balance between the provisions of universal service to all uncovered areas,including the rural areas, and the provision of high level services capable of meeting the needs ofthe countrys economy.

Encourage development of telecommunications facilities in remote, hilly and tribal of thecountry, Transform in a time bound manner, the telecommunications sector to a greater

competitive environment in both urban and rural areas providing equal opportunities and levelplaying field for all Players.

INFORMATION TECHNOLOGY:With the convergence of technologies, catalyzed by the global IT revolution the world iswitnessing change as never before in recorded history. In the realm of telecommunication, thechange and the pace of it are more pronounced - from basic telephony to voice, video and dataservices, and from bandwidth on demand to virtual private networks, IT is making the entireplethora of BSNLs telecom services expand. And, being rapidly implemented as the backbonefor running customer friendly services.

FRS (Fault Repair System), DQ (Directory Enquiry), IVRS (Interactive Voice Response System)and accounting and billing systems are already operational at BSNL.

BSNL UNITS:Telecom Circles :Adaman and Nicobar Telecom Circle, Andhra Pradesh Telecom Circle, Assam Telecom Circle,Bihar Telecom Circle, Chhattisgarh telecom circle, Gujarat Telecom Circle, Haryana TelecomCircle, Himachal Pradesh Telecom Circle, Jammu and Kashmir Telecom Circle, JharkhandTelecom Circle, Karnataka Telecom Circle, Kerala Telecom Circle, Madhya Pradesh TelecomCircle, Maharashtra Telecom Circle, North East-I Telecom Circle, North East II TelecomCircle, Orissa, Punjab, Rajasthan, Tamil Nadu, Uttar Pradesh East, Uttar Pradesh West,Uttaranchal, West Bengal Telecom Circles.

Training Institutions :Advanced Level Telecom Training Centre, Bharat Ratna Bhim Rao Ambedkar, Institute ofTelecom Training, National Academy of Telecom Finance and management, Regional TelecomTraining Centres, Circle Telecom Training Centers, District Telecom Training centers and inmetro districts Kolkata, Chennai and Project Circles : Eastern Telecom Project Circle, WesternTelecom Project Circle, Northern Telecom Project Circle, Southern Telecom project Circle, ITProject Circle Pune.


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Maintenance Regions :Eastern Telecom Maintenance Region, Western Telecom Maintenance Region, NorthernTelecom Maintenance Region, Southern Telecom Maintenance Region and Specialized TelecomUnits : Data Networks, National Centre for Electronic switching, Technical and Developmentcircle, Quality Assurance.

Production Units :Telecom Factory Mumbai, Telecom Factory Jabalpur, Telecom Factory Ricchai, TelecomFactory Kolkata and Other Units like Telecom stores, Railway Electrification Project, TelecomElectrical Wing and Telecom civil wing.

Cellular Service Overview :Why should you choose BSNL Mobile?For the first time in the country, all major towns and cities are covered through our networkAll major national and state highways are covered National and International SMS facility.International roaming available for more than 300 networks across the world. The facility of one

number roaming across the country.Appropriate and reasonable tariff packages to suit every pocket Absolute transparency in billing.All regular features of cellular telephony, such as SMS as well as advanced features like MMSare available.24 Hour helpline all across the country.

The only Mobile service available through out the country including Jammu and Kashmir andNorth Eastern states like Arunachal Pradesh, Nagaland, Mizoram etc.

BSNL Service Plus:Cell One provides a number of Value Added Services. These services helps BSNL serve youbetter & enhance the ease & quality of communication thus bringing global connectivity at yourdoorstep.Voice Mail Service.Value Added Services SIM Based service SMS based Services.Short Message Service (SMS).Group Messaging.National & International roaming.Call forwarding.Corporate Virtual Private Network.Call conferencing.Friend and Family Talk.Call waiting and Call holding facility.

Unified Messaging Services: This provides Voice mail, FAX, e-mail, text to voice.services on your mobile phone. So stay in touch with your nears and dears by means you like themost.Wireless Application Protocol (WAP): Surf WAP enabled websites on Internet using thisservice.

Mobile Services :Total Number of Connections : 44,190,393


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District Headquarters covered : 618Total Number of villages covered : 2,90,975Total number of Town of cities : 19,971National Highway covered in KM : 55,896 out of 60,519.Sate Highway covered in KM : 74930 out of 1,240,77Railway route covered in KM : 42,454 out of 54,731.

2005 Eventful year for Indian Telephony:The year 2005 has been an eventful one for the Indian Telecommunication sector. Continuing itsupward trend, this sector has seen the addition of a whopping 31.97 million users during 2005,taking the total subscriber base to 124.85 million. This represents a growth of 34.42% whencompared to the total subscriber base of 92.88 million during 2004.

The Indian telecom sector set another record last year when Tele Density touched 11.43 asagainst 8.62 at the end of 2004. In Dec. 2005, a record number of 4.92 million subscribers wereadded as against 3.79 million in Nov. 2005, the Telecom Regulatory Authority of India.

During the year under review, a total of 4.06 million users had registered for fixed line services.Out of this, 0.46 million were added in Dec. 2005, predominantly in the WLL (F) segment.Consequently, the total Fixed line subscriber figure touched 48.93 million, a growth of 9% over2004.

Mobile telephony also saw accelerated growth during 2005. With 27.91 million new subscribersadded to the mobile services (GSM & CDMA), the total subscriber base grew by 58.13% year onyear to 75.92 million in 2005. Of the 27.91 million in the previous month. The mobile additionsconsists of 3.19 million GSM and 1.27 million CDMA customers.

The 60 lakh target set for the Internet subscriber base has been achieved when the user basetouched 61.25 lakh at the end of Sept. 2005 itself as against 54.5 lakh at the end of Dec. 2004.However, the performance on the broadband front was dismal. Falling short of the target of 30lakh connections by the end of Dec. 2005 as enunciated in the broadband policy 2004, thenumber of broadband connections crossed only 8.35 lakh by the end 2005.

Continued efforts of the government in making broadband affordable has started yielding results.The minimum monthly tariff for broadband connection has declined to Rs. 199 with freedownload of upto 400 MB. Also, the rate for download of one MB has been slashed to Re.1 fromRs. 4 per MB a year ago.

TRAI said though the growth of broadband was not substantial because of supply constraints, theminimum tariff for a broadband connection was the lowest in India when compared to that in

some of the developed countries. The minimum monthly tariff for broadband connection in Indiais around $5 while it is $40 in the US, $25 in South Korea and $20 in Japan


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QUESTIONNAIREA STUDY ONEMPLOYEEMOTIVATION

Respectedmadam/sir,As a


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part of myproject I would

like to gathersomeinformatio

n from youwhich will help

me in an in


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depth study ofproject. I would

beobliged ifyou co-

operate withme in filling

the


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questionnaire. Since

thequestionnaire is being

used foracademic

purpose, the


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informationgathered will

bestrictlyconfidential.

Shahid kv


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Kindly fillthe

following:

(Please put a

tick mark in


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theappropriate

box)1. Are you

satisfied withthe support


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from the HRdepartment?

Highlysatisfied

SatisfiedNeutralD i s s

a t i s f i e d H


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i g h l yD i s s a t i s f

i e d 2.Management is

reallyinterested in

motivating the


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employees?Strongly agree

AgreeNeutralD i s a

g r e e S t r o n g l y

d i s a g r e


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e 3. Whichtype of

incentivesmotivates you

more?Financial

incentives


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Non-financialincentives

Both4. Howfar you are

satisfied withthe incentives

provided by


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theorganization?

Highlysatisfied

SatisfiedNeutralD i s s

a t i s f i e d H


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i g h l yD i s s a t i s f

i e d x


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5.Please provide

the followingrates.

(5- Stronglyagree, 4-

Agree, 3-


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Neutral, 2-Disagree, 1-

Stronglydisagree)

N oF a c

t o r


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s R at e s

i.Reasonableperiodical

increase insalaryii.Job

security


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exist in thecompanyiii.

Goodrelationship

with co-workersiv.Ef

fective


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performanceappraisal

systemv.Effective

promotionalopportunities

in the


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organizationvi.Good safety

measuresadopted in

theorganization.

vii.Performan


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ce appraisalactivities are

helpful to getmotivatedviii

.Supportfrom the co-

worker is


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helpful to getmotivatedix.

Companyrecognize

andacknowledge

your work 6.


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Rank thefollowing

factors whichmotivates you

the most?(Rank 1, 2, 3,

4.


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respectively)N o F

a c to r s

R a nk i . S a

l a r y


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i n c r e a s e i i. P r o m o t i

o n i i i . L ea v e i v . M o

t i v a t i o n a lt a l k s v . R e

c o g n i t i o n


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7. Do youthink that the

incentives andother benefits

will influenceyour

performance?


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Influence Doesnot influence

No opinion8.Does the

managementinvolve you in

decision


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making whichare connected

toyourdepartment?

Y e sN o O c c

a s i o n a


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l l y 9.What changes

can be made toimprove the

work placeenvironment?


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.


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Thank youfor your kind

co-operationxi


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