FUTURE FORWARD - pmbaconferences.com€¦ · FUTURE FORWARD EVENT GUIDE The PMI Registered...

FUTUREFORWARD

EVENT GUIDE

The PMI Registered Education Provider logo is a registered trade mark of the Project Management Institute, Inc.

TORONTO, ONMay 27 - 30, 2019 METRO TORONTO CONVENTION CENTRE - NORTH BUILDING

Are you ready for a challenge and an opportunity? As conference Vice-President, my team and I would like to offer both. We have prepared one of the most unique combinations of sessions and workshops available to you across North America.

As Project Managers and/or Business Analysis Professionals, you are often tasked with managing teams, predicting shifting scenarios and ensuring careful direction, all while understanding the importance of the bottom line. Our conference, ProjectWorld*BusinessAnalystWorld is designed to create scenarios that deliver these skill-set enhancing situations.

Whether it’s through classroom-style sessions by recognized experts and innovators or peer-to-peer casual conversations, the learning process will be natural and above all, fun!

Along with gaining knowledge and making new acquaintances, it’s important to remind you that we are a PMI® and IIBA Registered Education Provider. Attendees can claim one credit for every hour of education, up to 26 in total over 4 days, which goes a long way to renewing your certification.

I encourage you to take advantage of all the learning and networking opportunities this event provides. Please do not hesitate to contact me directly if you have any questions!

Amy Ruddell | Vice-President, Business UnitProjectWorld*[email protected]

THANK YOU TO OUR VOLUNTEERSEbun Akinsanya

Osy Amadi Kylie Brezden

Jason Bunston Cynthia Clearsaint

Mike Henderson

Yuka Isogawa Shirly Kelly

Agostinho Liu Angela Mazzonna

Shaineez Pirani Laurel Service

FUTURE FORWARD

GREETINGSFROM THECONFERENCEVICE PRESIDENT

TOR

ON

TOPMI is a registered mark of The Project Management Institute, Inc.

TORONTO, ON | MAY 27 - 30, 2019 | METRO TORONTO CONVENTION CENTRE - NORTH BUILDING >>> PMBACONFERENCES.COM/TORONTO <<<

4 5

PROJECTWORLD* BAWORLD TORONTOADVISORY BOARD

FOLLOW US!@PROJECTWORLD

#PWBAWTOR19

Welcome Message . . . . . . . . . . . . . . . . . . . . . . . . 3

Advisory Board . . . . . . . . . . . . . . . . . . . . . . . . 4

Important Delegate Information

. . . . . . . . . . . . . . . . . . . . . . . . 5

Keynote Speakers . . . . . . . . . . . . . . . . . . . . . . . . 6 - 7

Monday Schedule-at-a-glance

. . . . . . . . . . . . . . . . . . . . . . . . 8 - 9

Tuesday Schedule-at-a-glance

. . . . . . . . . . . . . . . . . . . . . . . . 10 - 11

Symposium Descriptions . . . . . . . . . . . . . . . . . . . . . . . . 12 - 25

Workshop Schedule . . . . . . . . . . . . . . . . . . . . . . . . 28 - 35

Sponsors & Exhibitors . . . . . . . . . . . . . . . . . . . . . . . . 36 - 40

Keynote Speaker 8:30AM – 9:45AM

Symposium Sessions 10:15AM – 3:00PM

Keynote Speaker 3:15PM – 4:30PM

Networking Reception 5:00PM – 6:00PM

Keynote Speaker 8:30AM – 9:45AM

Symposium Sessions 10:15AM – 3:00PM

Keynote Speaker 3:15PM – 4:30PM

Workshops 8:30AM – 4:30PM

Workshops 8:30AM – 4:30PM

IMPORTANT DELEGATE INFORMATION

TABLE OF CONTENTS

CONFERENCE HOURSMONDAY, MAY 27TH

TUESDAY, MAY 28TH

WEDNESDAY, MAY 29TH

THURSDAY, MAY 30TH

www.pmbaconferences.com/toronto

Our Conference Informationcan be found at:

To download presentations: Go to: pmbaconferences.com/toronto

Go to the Program Menu. Click on a session with the FILE icon beside it. This indicates a document is available for download. Follow the instructions to log in and access the documents.

Please note: Not all speakers have shared their presentations.

We update the website program page with the documents as they are received.

www.projecttimes.comwww.batimes.com

Project World

Kevin Aguanno Procept Learning

Amy Slater CIBC

Richard Batchelor Capillary Consulting

Kiron Bondale World Class Productivity Inc.

Shari Bricks PMI Toronto Chapter

Mitchell Fong BMO, President, PMI Toronto Chapter

Rakhi Henderson Entegrity Consulting Group

Navneet Khehra Ministry of Government Services

Eunice Marr Scotiabank

Rob Parisius RBC

Jason Bunston City of Toronto

Marc Blanchette Past President, PMI Southern Ontario Chapter

BA World

Harp Atwal Loblaw

Agar Punyaprabha BMO

Harold Broos IIBA Toronto Chapter

Renu Chowdhury IT Source | Central Agencies I&IT Cluster | Treasury Board Secretariat

Nicholas Cioran Info-Tech Research Group

Jim Falconer CIBC

Mariya Kordonska Cadillac Fairview Corporation Limited

Cheryl Lee PMI Southern Ontario Chapter

Mary Ann Rodil IIBA Toronto Chapter, TD Bank

Michael Roy TD Bank

Allison Straker BMO


6 7

2019 KEYNOTE SPEAKERS

LIVIN’ LIFE LARGE - THE COFFEE TALK EXPERIENCE

SET YOUR GPS FOR SUCCESS

Get ready to get outa-the-box and try something a bit different. Coffee Talk is not your typical “stand and deliver” Keynote session. It is fun, interactive and requires everyone in the audience to connect with one another in an active and fun way. Coffee Talk integrates Tyler’s over two decades as a master experiential team designer and facilitator into a super engaging event that will not soon be forgotten. For example, you will learn together how to connect and cultivate your online project team, explore the depth of the PM and BA network in the room, learn new tools for building your team with intelligence, and practice getting to know someone a bit better. Plus, PMs and BAs will receive a host of road ready and tested team tools that they can use immediately with their teams. This session comes complete with engaging activities, academic content, hilarious stories, and one-of-a-kind experiences for all in attendance. Join the new revolution of meetings and nix the stand and deliver as we inject gamification and team tools to orient Project Managers and Business Analysts towards building better project teams.

These days, if you want to get someplace fast, with no wrong turns, you just program your car’s GPS and follow the commands. You choose a destination, then your GPS calculates the route from where you are to where you want to go and then it guides you to get there. Your brain works the exact same way: Choose where you want to go, and your subconscious takes over from there. Trouble is, your subconscious is also a storage area for habits and beliefs that either keep you on track or throw you off course. If you don’t program it for success, you’ll never reach your destination. Wayne Lee helps you access and harness the power of your GPS for optimal performance at work and at home. This presentation opens your mind to melt away stress and negative interference. This presentation helps reveal what’s possible when you program your GPS for success.

Tyler HaydenMotivational Speaker & TeamBuilding Activity Expert

Wayne LeePeak Performance Expert

MONDAY MAY 27 | 8:30AM - 9:45AM

MONDAY MAY 27 | 3:15PM - 4:30PM

GETTING TO SUCCESS: EMBRACING CHANGE, ENCOURAGING DISRUPTION, AND INCENTIVIZING INNOVATION

THE IMPORTANCE OF TEAMWORK

In this insightful and useful talk, Michele recounts her journey from a Queen’s University undergrad to becoming ranked in WXN’s “100 Most Powerful in Canada” and listed as a Forbes’ “Millennial on a Mission”, sharing along the way the lessons she’s learned as one of Canada’s most successful entrepreneurs, including the necessity of embracing change, encouraging disruption, and incentivizing innovation at every stage of the game.

Toronto Argonauts former coach and player Michael “Pinball” Clemons is a man of unquestionable character and spirit. His football career was characterized by incredible perseverence and great skill. At only 5’6” and 170 pounds, he won against all odds. He succeeded while others predicted failure, gave more when less would have been satisfactory. He exemplifies the capabilities of teamwork and leadership while demonstrating what it means to beat the odds. “Pinball” will share his past experiences to illustrate how people can overcome obstacles and achieve success. In his deeply moving and inspirational talk, he will speak about personal perseverance and the importance of teamwork, which is relevant to any industry.

Michele Romanow“Dragon”, CBC’s Dragons’ Den Co-Founder & President, Clearbanc

Michael “Pinball” ClemonsCanadian Sports Hall-of-Famer

TUESDAY MAY 28 | 8:30AM - 9:45AM

TUESDAY MAY 28 | 3:15PM - 4:30PM


8 9

Schedule at-a-glanceMonday May 27, 2019

Schedule at-a-glanceMonday May 27, 2019

8:30 am -9:45 am

8:30 am -9:45 am

9:45 am - 10:15 am SPONSOR SHOWCASE SPONSOR SHOWCASE 9:45 am -

10:15 am

PROJECT MANAGEMENTROOM 104 A

PROJECT MANAGMENTROOM 104 B

BUSINESS ANALYSISROOM 104 C

BUSINESS ANALYSISROOM 104 D

TECHNOLOGYROOM 103 AB

AGILEROOM 201 DF

SHARED SKILLSROOM 202 BD


1 0:15 am -11:15 am

Leading Large and Complex TransformationsWilson RamirezProjectAdvisor.com

Journey of DevOps: It is more about cultureSaby WaraichCity of Portland

Change got you Down? How to Roll with the Punches When You’d Rather be Throwing ThemJennifer Bedell Senior Business Analyst

Business Analysis Skills and Competencies in the Digital AgeJared GoraiIIBA

Don’t Manage Projects, Orchestrate Work: How leading companies are using workplace technologies to get ahead of their competitionJay GoldmanSensei Labs

From Project to Product: How Value Stream Mapping defrags your business to accelerate Agile transformationChris CastleBA, SP4, Director, Product Management, Blueprint Systems

Cross-Team Collaboration is Hard! Tips & Tricks to Help Solve DividesBruce Gay UPMC Enterprises

What’s in Your Communications Engine?David BarrettSolutions Network

1 0:15 am -11:15 am

11:30 am -12:30 pm

Power of Integrating Project, Process and Change Management to Maximize Business ValueFarzad KhanStrategicFront

Hook Up With Your Vendor: The Dating Guide toRelationship ManagementTony JosevskiOntario Lottery & Gaming (OLG)

Lunch

5 key lessons learned in our most recent Agile implementations – and how we are training our new Business Analysts going forward!Chris Spraakman Mohawk college

Michael van BruggeRun Straight Consulting

Lunch Lunch

Ugly Babies, and What To Do With ThemVince MirabelliGlobal Project Synergy Group

Overcoming the Hurdles of DistractionJimmy GodardBank of America 11:30 am -

12:30 pm

12:45 pm -1:45 pm

Project Managers Must Be Stopped: the Untold truth About ChangeSiobhan Brown-CalderbankIntelex

Future of Project Management and Artificial IntelligenceMashhood Ahmed Sidra Medicine Lunch

From Business Analysts to Business Architects: Journey from the Known Unknown to the Unknown UnknownJoanne Dong JDStream Management Consulting

Lunch

Enabling Business AgilityRoger BurltonProcess Renewal Group

How to be the MVP of your UVP (Unique Value Proposition). The top 3 ways to market yourself better so you get opportunities/advancementLeslie Hughes Punch Media

Hans EckmanInfo-Tech Research Group

Lunch

12:45 pm -1:45 pm

2:00 pm -3:00 pm

Move Forward with 360-Degree ThinkingJimmy GodardBank of America

Are You The One? The 11 Critical Skills of Process ProsVincent MirabelliGlobal Project Synergy Group

Stakeholder Engagement in a global environment: Keeping them off Face-book and in your confer-ence callJennifer Bedell Senior Business Analyst

Key Process Tools for Business AnalystsSasha AganovaProcess Renewal Group

Using Metrics as Your CompassNeil PetersonNeil Peterson

Tried Scrum and Kanban? How about Scrumban!Kiron BondaleWorld Class Productivity Inc.

Analyzing Innovation Across Business LinesSteve Palmer Ever Evolving Inc.

Why Don’t we just Shut the VUCA Up - Learning How to Navigate a World of Volatility, Uncertainty, Complexity & AmbiguityRich Batchelor Capillary Consulting

2:00 pm -3:00 pm

3:15 pm -4:30 pm

3:15 pm -4:30 pm

4:45 pm -6:00 pm

ProjectWorld*BusinessAnalystWorldNetworking Reception and Sponsor Showcase

4:45 pm -6:00 pm

LIVIN’ LIFE LARGE - THE COFFEE TALK EXPERIENCE


Tyler HaydenMotivational Keynote Speaker & Team Building Activity Expert

Wayne LeePeak Performance Expert

ROOM 106

ROOM 106


10 11

Schedule at-a-glanceTuesday May 28, 2019

Schedule at-a-glanceTuesday May 28, 2019

8:30 am -9:45 am

8:30 am -9:45 am

9:45 am - 10:15 am SPONSOR SHOWCASE SPONSOR SHOWCASE 9:45 am -

10:15 am

PROJECT MANAGEMENTROOM 104 A

PROJECT MANAGEMENTROOM 104 B

BUSINESS ANALYSISROOM 104 C

BUSINESS ANALYSISROOM 104 D

TECHNOLOGYROOM 103 AB

AGILEROOM 201 DF



1 0:15 am -11:15 am

The Awful Truth, and How it Can Help Run a ProjectEunice MarrScotiabank

Mitchell Fong BMO

If you think your projects perform at their best. Think again!Yasmine AbdelhadyMicrosoft CanadaVictor MakovikErnst & Young LLP

Be A Superhero in the fight against scope creepJosh Greenberg &Sheane RobinsonUniversity of Maryland University College

Help me help you! How to ask good questions fast!Jamie ChampagneChampagne Collaborations

Technical Requirements, Digital Transformation & The Future of Business AnalysisBob PrentissBob the BA/The Uncommon League

Benefits Realization in an Agile WorldDave DavisOhio Health

Don’t Adopt the Monkey: Leadership Secrets for You, Your Projects and Your TeamSaby Waraich City of Portland

Shaping Your Hiring Process to Attract Top Talent (Hiring/Job Description/Interviewing Tips for Managers) Erika Woods

Cate Murray Apex Systems

1 0:15 am -11:15 am

11:30 am -12:30 pm

Be Agile: Mapping Your PM Skills to an AgileEnvironmentClinton AgesCoach Clinton

PMO Leader: The Storyteller & The ArtistHussain BandukwalaParwaaz Consulting Corporation

Strategic TransformationJennifer BattanOut of the Box BA/ The Uncommon League

BA Tooling Best PracticesTom O’ReillySparx Systems

Lunch Lunch

7 Trends That will Dramatically Change BusinessHans EckmanInfo-Tech Research Group

Leading from the Middle: Influencing & Delivery in Tricky ProjectsAdrian ReedBlackmetric 11:30 am -

12:30 pm

12:45 pm -1:45 pm Lunch

The Project Management Ecosystem is Changing by the Day – Are you Ready?David Barrett Solutions Network

Think Like Your Customer? It’s Crazy Enough to WorkJosh Greenberg &Sheane RobinsonUniversity of Maryland University College

Lunch

20 Visio Tips in 60 MinutesScott HelmersHarvard Computing Group

Agile Scrum: An Overview (Originally) for The Board of Directors of an Entertainment CompanyScott GraffiusExceptional PPM and PMO Solutions

15 Traits of Top PerformersErica Woods Cate Murray Apex Systems

Innovation: The New Currency of BusinessSteve Palmer Ever Evolving Inc.

12:45 pm -1:45 pm

2:00 pm -3:00 pm

Project Knowledge Management… a Better WayAndrew Sinclair totaliQ

The Bartender’s Guide to Project ManagementDaniel Simon Where’s Your Road, LLC

Willy Wonka & the User Story FactoryClinton AgesCoach Clinton

The Art of GamificationJennifer BattanOut of the Box BA/ The Uncommon League

Share what?? What’s the point of SharePoint??Jamie Champagne Champagne Collaborations

Tailoring Agile – Reality and What thePMBOK SaysDave DavisOhio Health

Tell your Career Story and give STAR answers!Ryland Leyton Aptos.com

The 5 Most Important Moments In Your CareerBob PrentissBob the BA/The Uncommon League

2:00 pm -3:00 pm

3:15 pm -4:30 pm

3:15 pm -4:30 pm


THE IMPORTANCE OF TEAMWORK

Michele Rowmanow“Dragon”, CBC’s Dragons’ Den Co-Founder & President, Clearbanc

Michael “Pinball” ClemonsCanadian Sports Hall-of-Famer

ROOM 106

ROOM 106


12 13

SYMPOSIUM DESCRIPTIONSMonday May 27 | 8:30am - 4:30pm

PROJECTMANAGEMENT

BUSINESSANALYSIS AGILESHARED SKILLS TECHNOLOGY

8:30am - 9:45am | ROOM 106LIVIN’ LIFE LARGE - THE COFFEE TALK EXPERIENCE Tyler HaydenMotivational Speaker & Team Building Activity Expert

Get ready to get outa-the-box and try something a bit different. Coffee Talk is not your typical “stand and deliver” Keynote session. It is fun, interactive and requires everyone in the audience to connect with one another in an active and fun way. Coffee Talk integrates

Tyler’s over two decades as a master experiential team designer and facilitator into a super engaging event that will not soon be forgotten. For example, you will learn together how to connect and cultivate your online project team, explore the depth of the PM and BA network in the room, learn new tools for building your team with intelligence, and practice getting to know someone a bit better. Plus, PMs and BAs will receive a host of road ready and tested team tools that they can use immediately with their teams. This session comes complete with engaging activities, academic content, hilarious stories, and one-of-a-kind experiences for all in attendance. Join the new revolution of meetings and nix the stand and deliver as we inject gamification and team tools to orient Project Managers and Business Analysts towards building better project teams.

10:15am - 11:15am | ROOM 104 D

BUSINESS ANALYSIS SKILLS AND COMPETENCIES IN THE DIGITAL AGE

Jared Gorai, Director, Regions & Chapters, IIBA

Times are changing at a faster and faster pace and Business Analysis Professionals need to understand the changes and how they affect the world around them. The McKinsey Global Institute identified 12 disruptive technologies that will transform life, business and the global economy in the very near future. In this interactive session, we will review seven of the disruptors that will most likely affect us during our careers as well as discuss some of the future trends and core concepts in business analysis and the outlook on the future of the Business Analysis Professional.

10:15am - 11:15am | ROOM 202 BD

CROSS-TEAM COLLABORATION IS HARD! TIPS & TRICKS TO HELP SOLVE DIVIDES

Bruce Gay, PMP, Senior Program Manager, UPMC Enterprises

What if your project’s success was heavily dependent on another department with a radically different culture? Having everyone on the same page and ensuring people are working together is not an easy task. We need both technical and soft skills to bridge departmental divides and align teams toward achieving strategic goals. This session uses a case study from a large healthcare system to cover tips and tricks from organizational design to help establish lasting cross-team collaboration.LEARNING OBJECTIVES• Describe organizational design models that support

increased collaboration across teams• Demonstrate benefits of organizational design in

aligning program teams to achieve strategic goals• Describe how a One Team approach can be used to

increase collaboration

10:15am - 11:15am | ROOM 103 AB

DON’T MANAGE PROJECTS, ORCHESTRATE WORK: HOW LEADING COMPANIES ARE USING WORKPLACE TECHNOLOGIES TO GET AHEAD OF THEIR COMPETITION

Jay Goldman, Co-Founder, Sensei Labs

Traditional project management hasn’t changed very much since the days when the pace of work was slow and the cost of data was high. In contrast, the next generation of workplace technologies bring the same data-rich, personalized approach that we know and love from our personal lives to the work we do every day. Via real-world cases, discover how industry-leading companies are applying these technologies to help their teams orchestrate work, foster innovation and collaborate at scale.LEARNING OBJECTIVES• Discover how workplace technologies are evolving

to become more data-rich and personalized• Hear best practice cases from global industry-leading

companies• Learn how these workplace technologies can be

applied to your own team to make managing large-scale or complex projects easier

10:15am - 11:15am | ROOM 201 DF

FROM PROJECT TO PRODUCT: HOW VALUE STREAM MAPPING DEFRAGS YOUR BUSINESS TO ACCELERATE AGILE TRANSFORMATION

Chris Castle, BA, SP4, Director, Product Management, Blueprint Systems

How many different silos is your organization at the mercy of? How does this impact your ability to deliver customer value? Too often Agile organizational transformations fail to extend beyond individual software development teams, slowing delivery of value. To solve this problem, this session will demonstrate how to organize around value streams – including Value Stream mapping tools and techniques - so you can quickly find and fix fragmented work and drive a successful Agile transformation.LEARNING OBJECTIVES• Value Stream Mapping 101: Understand the basics of

creating a successful Value Stream• Why Value Streams are essential to successful Agile

transformations and how to apply them• Tools and techniques for creating robust cross-team

alignment with Value Stream Maps

10:15am - 11:15am | ROOM 104 C

CHANGE GOT YOU DOWN? HOW TO ROLL WITH THE PUNCHES WHEN YOU’D RATHER BE THROWING THEM

Jennifer Bedell, Senior Business Analyst

The pace of change continues to increase leaving many of us struggling to keep up. As a result, we work longer days and we worry about seemingly insignificant things. We will explore why change continues to accelerate and we will practice techniques for managing our own ability to ‘roll with the punches’. We might even discover that change can be a great motivator!LEARNING OBJECTIVES• Determine when to embrace a change and when to

walk away• Using change as a motivator• Techniques to stay grounded when change storms hit

10:15am - 11:15am | ROOM 104 B

JOURNEY OF DEVOPS: IT IS MORE ABOUT CULTURE

Saby Waraich, PMP, CSM, Sr. Technology Manager, City of Portland

DevOps best practices are evolving rapidly, allowing organizations to build, test and deploy applications at a faster pace, and higher quality, than ever before. At the same time, embracing DevOps at scale is no easy feat. DevOps is more about culture and processes than technology to enable this transformation. CIOs and IT Leaders are charged to bridge the dev–ops disconnect if their organizations are to survive and flourish in a business world increasingly differentiated by the degree to which dynamic application software development harmonizes with operational resilience and reliability. In this presentation, the attendees will learn: what and Why of DevOps, issues around organizational separation of IT development and IT operations, and how these can have a negative impact on both IT and the business, the benefits of a DevOps approach to both IT and the business, how DevOps builds on existing concepts and approaches such as ITIL, Agile, and Kanban, the role of continuous integration, continuous delivery, and continuous deployment in DevOps, organizational issues relating to DevOps and understanding of options for DevOps organizational design, possible approaches to get started on a DevOps journey.LEARNING OBJECTIVES• The benefits of a DevOps approach to both IT and the

business• How DevOps builds on existing concepts and

approaches such as ITIL, Agile, and Kanban• Organizational issues relating to DevOps and

understanding of options for DevOps organizational design

10:15am - 11:15am | ROOM 104 A

LEADING LARGE AND COMPLEX TRANSFORMATIONS

Wilson Ramirez, Principal, ProjectAdvisor.com

To become a master of leading large and complex transformations, it is imperative to build both the capacity and appetite for true change leadership. In light of that, we share with you the secret sauce of building and strategizing change leadership. Learn how to successfully trade a need for a vision, and a gap for progress and find that what lies on the other side is positive impact and exponential growth for you as well as your organization. To ensure successful transformational leadership, the right kind of conversation is essential, and that is what we are here to do. We are here to share the recipe of success. Lets unlock, uncover and unleash the secrets to becoming a true master of leading transformations.LEARNING OBJECTIVES• Gain insight into leading large and complex

transformations successfully• Insight into deep change management• Know-how of creating necessary conditions for leading

large transformations


14 15


PROJECTMANAGEMENT


10:15am - 11:15am | ROOM 203 BD WHAT’S IN YOUR COMMUNICATIONS ENGINE? David Barrett, President, Solutions Network

Communicating effectively is one the most important keys to our success. This session will allow us to think about some of the key communication tools and techniques available to us to ensure our success. And more importantly, we find the oil that makes it all work: passion, structure, process, clarity and empathy.LEARNING OBJECTIVES• Understand what tools and techniques are

available to us• Learn how to use the right tool in the right place• Learn how to establish a sound communications

process for all levels

11:30am - 12:30pm | ROOM 104 D

5 KEY LESSONS LEARNED IN OUR MOST RECENT AGILE IMPLEMENTATIONS – AND HOW WE ARE TRAINING OUR NEW BUSINESS ANALYST’S GOING FORWARD!

Chris Spraakman, CBAP, PMP, MBA, Professor, Mohawk collegeMichael van Brugge, Run Straight Consulting

Success in many Agile projects requires that new team members be added at critical points. How do the best organizations train their new people so that they can more quickly provide value? Through this presentation, we will provide: lessons learned from our most recent Agile implementations, tips to more quickly and effectively, train new Business Analysts as part of your projects. Tips that include what has worked well for us and what has not.LEARNING OBJECTIVES• Actionable tips that can be used by those who are

assigned to complete agile projects• Actionable techniques that they can use to train new

hires• Save money and time in training new members of

their team

11:30am - 12:30pm | ROOM 104 B

HOOK UP WITH YOUR VENDOR: THE DATING GUIDE TO RELATIONSHIP MANAGEMENT

Tony Josevski, Senior Project Manager, Ontario Lottery & Gaming (OLG)

Do you find yourself spending more time managing a vendor relationship but have less success to show for it? Have you experienced the ‘cold shoulder’ or been stood up by a vendor? In this session, we will describe a lifecycle of Vendor Relationship Management which addresses these challenges and more while illustrating how you can implement strategies that’ll make the ‘dating ritual’ with the vendor a more pleasant one (and hopefully a fun one too).LEARNING OBJECTIVES• Implement ‘new’ ways to hook up with your vendors• Avoid awkward relationship situations• Learn how to become a dating diva with vendors :)

11:30am - 12:30pm | ROOM 203 BD

OVERCOMING THE HURDLES OF DISTRACTION

Jimmy Godard, MCIS, MBA, PMP, ITIL, Senior Change Manager, Service Delivery Manager, Program Manager, Bank of America

Have you looked at your workload recently and asked yourself why you have so much to do, yet nothing seems to get done? Effective time management is an indispensable skill. Everybody wants more time. While none of us can squeeze more hours into a day, we can all find more time for the most important things in our lives. This session introduces simple time management tips that will help you get more out of your workday and reduce distractions so you can stay focused on what matters most.LEARNING OBJECTIVES• Thinking differently about time management• Dealing with feeling overwhelmed• Using Eisenhower’s matrix of tasks

11:30am - 12:30pm | ROOM 104 A

POWER OF INTEGRATING PROJECT, PROCESS AND CHANGE MANAGEMENT TO MAXIMIZE BUSINESS VALUE

Farzad Khan, MBA, P.Eng., PMP, Management Consultant, StrategicFront

Ever wondered why projects have a high failure rate, despite doing all you can to get it over the finish line? The answer may be a lack of focus in the way Project, Process and Change Management fold in together to maximize the value to a business. The combination of Project, Process and Change Management truly maximizes the value that each one can produce independently. It is almost like cooking that perfect dish with 3 separate ingredients, that would otherwise not make a great meal by itself. This session will address the following: PROJECT: Executing complex Programs and Projects delivered in an agile way; PROCESS: Improving business operations with a strong foundation in process design; CHANGE: Realizing the true ROI of change for major transformation initiatives. It will also demonstrate a case study on how StrategicFront, a firm that specializes in Project, Process and Change Management is able to deliver successful client projects consistently using this methodology.LEARNING OBJECTIVES• Integrate Project, Process and Change Management to

maximize business value• Learn how to deliver projects with happy users and

happy sponsors on a consistent basis• Experience a case study that uses the integrated

Project-Process-Change approach to deliver client initiatives

11:30am - 12:30pm | ROOM 202 BD

UGLY BABIES, AND WHAT TO DO WITH THEM

Vincent Mirabelli, CBAP, CCXP, MBB,PMP, Principal, Global Project Synergy Group

Ugly babies are everywhere in your organization, and they are taking you down from the inside, causing you unknown (and unneeded) pain. Despite likely hiding in plain sight, these Ugly Babies may be negatively impacting your ability to deliver on important projects, improve organizational processes, which leads to a disengaging of your staff and team and worst of all, costing you a ton of money. (Disclaimer: All babies are beautiful...I’m obviously not talking about REAL babies – VM)LEARNING OBJECTIVES• First and foremost, we’ll answer the question, “What is

an Ugly Baby?”• Identify the largest sources of Ugly Babies in

your organization, and the role they play in your organizational processes

• Learn what elements are needed and how to put them in place, to most effectively mitigate the impact and influence of all our Ugly Babies

12:45pm - 1:45pm | ROOM 201 DF

ENABLING BUSINESS AGILITY

Roger Burlton, P. Eng. , CMC, President, Process Renewal Group

Driving out software rapidly is not sufficient anymore. Many aspects of the business must continuously change in concert including processes, capabilities, information, technologies and rules. Smart adaptability requires an end to end value delivery perspective. Digital requires services and data to be connected across the customer journey serving multiple personas and touch points. This session will help BAs and PMs to tackle business complexity and to reconfigure rapidly and effectively.LEARNING OBJECTIVES• Understand tools and techniques for cross functional

value creation• Create an agile business• How BAs and PMs must design for change

12:45pm - 1:45pm | ROOM 104 D

FROM BUSINESS ANALYSTS TO BUSINESS ARCHITECTS: JOURNEY FROM THE KNOWN UNKNOWN TO THE UNKNOWN UNKNOWN

Joanne Dong, Business Architect, JDStream Management Consulting

In this presentation, Joanne will share her journey from an IT Business Analyst to a Business Architect and her inspirations and insights. Participants will learn what it takes to become a Business Architect, the knowledge and skills required and how Business Architects differ from Business Analysts. Participants will also learn what Business Architects do, the type of work products they deliver and how they do, and how to apply Business Architecture skills in Business Analysis and beyond..LEARNING OBJECTIVES• What it takes to become a business architect, what

knowledge and skills are required• What business architects do, what types of work

products they deliver and how they do it• How do apply business architecture skills in business

analysis


16 17


PROJECTMANAGEMENT


12:45pm - 1:45pm | ROOM 104 A

PROJECT MANAGERS MUST BE STOPPED: THE UNTOLD TRUTH ABOUT CHANGE

Siobhan Brown-Calderbank, PMP, CMP, CTDP, Director, Learning and Development, Intelex

As Project Professionals, we want to help the organization optimize performance through enhanced opportunities and initiatives. We believe our project ideas are future forward thinking and should be embraced by all. However, our innovative concepts are not always met with the same enthusiasm and excitement from others as we had hoped. Often times Project Professionals are faced with roadblocks that attempt to stop the change from happening. The truth is our current environments demand constant change resulting in individuals experiencing change overloaded and change fatigue. Many people do not understand why they must change and therefore resist being changed. So how can we gain their commitment? This interactive session will explore what really happens when people experience change, how to engage individuals to participate in the project process, and introduce change strategies to help drive performance.LEARNING OBJECTIVES• Explore what really happens when people experience

change• Discuss individual reactions to change, including your

own and how to engage people to participate in the project process

• Select best practice change management strategies to apply to your projects

12:45pm - 1:45pm | ROOM 202 BD

HOW TO BE THE MVP OF YOUR UVP (UNIQUE VALUE PROPOSITION). THE TOP 3 WAYS TO MARKET YOURSELF BETTER SO YOU GET OPPORTUNITIES/ADVANCEMENT

Leslie Hughes, President, Punch MediaHans Eckman, Principal Research Director, Info-Tech Research Group

Whether you work for an organization or are self-employed, you need to position yourself properly. In this session, you’ll learn: how to stand in your value and let people know how awesome you are (without bragging), the proper ways to build quality connections in your network, and take your career to the next level, ways you can avoid making the biggest mistakes in your career.LEARNING OBJECTIVES• Learn how to feel confident so that you showcase your

accomplishments without coming across like you’re self-promoting/arrogant

• Understand the art of making the right connections and how to build thought leadership within your niche

• Ways you can avoid making big mistakes (online and offline) that will affect your brand and reputation

12:45pm - 1:45pm | ROOM 104 B

FUTURE OF PROJECT MANAGEMENT AND ARTIFICIAL INTELLIGENCE

Mashhood Ahmed, Project Manager, Sidra Medicine

In the last couple of years, Artificial Intelligence (AI) and Machine Learning (ML) moved from academic topic into reality. Most recently we have seen Google Assistant demo where a bot makes a phone call, speaks with real person on other side, and makes a reservation based on criteria provided by the call originator. This is a game changer especially in the field of Project Management. The presenter will start with basics of Artificial Intelligence and machine learning then delve into areas of Project Management where we will witness implementation of AI tools in near future. AI will have major impact on team performance and project outcomes. PM’s who are early adaptors of AI tools will definitely be ahead of curve. Based on survey conducted by Harvard Business Review 54% of PM’s time is taken up by administrative tasks. Most of these rudimentary tasks that all Project Managers hate can be optimized using Artificial Intelligence. This will allow Project Managers to focus more on delivering value and providing incomparable solution. These rudimentary tasks are from all project management knowledge areas - some examples are, follow ups tasks, taking meeting minutes, risk and issue analysis, budgeting, schedule management andresource assignment. The presenter will discuss these in much more details on how AI will impact each of the project management knowledge areas and highlight AI use cases for Project Manager practitioners, some of these tools are available to us while others are far in future. Further, the presenter will highlight areas of project management where Project Managers must focus to bring value. Soft skill is one the key area where Human Project Manager will be successful and will be able to leverage AI tools for rudimentary tasks. This will include our ability to motivate team member, building trusting relationship, negotiating relationship, ideations, empathy and intuition. This will inevitably change the way we do project management practice today. Are you ready for the future?LEARNING OBJECTIVES• Basic understanding of Artificial intelligence and

machine learning• How AI will help PM to leverage AI Tools?• Value proposition for human project management

function

2:00pm - 3:00pm | ROOM 202 BD

ANALYZING INNOVATION ACROSS BUSINESS LINES

Steve Palmer, Owner, Ever Evolving, Inc.

Businesses have difficulties identifying which projects to invest time and resources in because it is difficult to compare internal processes improvements to external product releases. It is difficult to compare the potential returns of a new accounting software, to the need of a new marketing approach to new feature developments. This presentation will focus on identifying how a Business Analyst can develop metrics to help leadership understand which innovative efforts offer the biggest ROI.LEARNING OBJECTIVES• Understand the purpose and benefit to your

organization for having a standard set of metrics to track project performance

• Share some of our suggested set of metrics as well as tips for eliciting and identifying others

• Understanding the different product release lifecycle phases that your metrics need to account for

2:00pm - 3:00pm | ROOM 104 B

ARE YOU THE ONE? THE 11 CRITICAL SKILLS OF PROCESS PROS

Vincent Mirabelli, CBAP, CCXP, MBB,PMP, Principal, Global Project Synergy Group

Processes drive virtually all core aspects of any organization. The ability to know when and if a given process is at that high level of quality is a definite skill; one that not everyone has, but one that can be learned. Knowing when and how to improve, when and where to push the proverbial envelope and how to actually execute, are all key to success in the process improvement space.LEARNING OBJECTIVES• Be able to identify and assess the critical skills and

attributes that are predictors of success in process improvement projects

• Learn a simple, practical tool for assessing your team for these skills, so that you know who the “best of the best” is

• Understand the when, where, and why you would (and wouldn’t) use this skills assessment

2:00pm - 3:00pm | ROOM 104 C

STAKEHOLDER ENGAGEMENT IN A GLOBAL ENVIRONMENT: KEEPING THEM OFF FACEBOOK AND IN YOUR CONFERENCE CALL Jennifer Bedell, Senior Business Analyst

When you receive an invitation to a conference call, do you think “woohoo! An hour to clean out my inbox”? Or do you expect to accomplish something? Ideally, we would have an unlimited budget for travel and sticky notes. Without that, we need to be creative in how we keep our stakeholders interested when they also have day jobs. In this session, learn how to convert your remote stakeholders into active participantsLEARNING OBJECTIVES• Preparing for a productive virtual meeting• Tips to encourage participation• Engagement outside of scheduled meetings

2:00pm - 3:00pm | ROOM 104 DKEY PROCESS TOOLS FOR BUSINESS ANALYSTS

Sasha Aganova, MBA, Partner, Sr. Consultant, Process Renewal Group

Business process analysis and design should be a core competency for all Business Analysts and Architects. It is a key component of the BABOK V3 required for BA certification. In this session, Sasha Aganova will introduce key techniques that will help Business Analysts, Business Architects and Process Professionals to become better at what you do and to make it easier for your clients to understand what’s going on and participate easily.LEARNING OBJECTIVES• Learn new tools to be more effective in your process

work• Better translate needs into requirements• Be better equipped to tackle process change


18 19


SYMPOSIUM DESCRIPTIONSTuesday May 28 | 8:30am - 4:30pm

PROJECTMANAGEMENT

BUSINESSANALYSIS AGILESHARED SKILLS TECHNOLOGY2:00pm - 3:00pm | ROOM 104 A

MOVE FORWARD WITH 360-DEGREE THINKING

Jimmy Godard, MCIS, MBA, PMP, ITIL, Senior Change Manager, Service Delivery Manager, Program Manager, Bank of America

A thriving organization compels their leadership to think resourcefully and innovatively and encourages them to embrace 360° Thinking. 360° Thinking invalidates the “this is the way we always do things” notion. It requires the ability to think globally on both large and small scales, in the long and short term and in the past as well as the present. This session teaches business leaders how to utilize 360° Thinking to hone their strategy and guide the direction of their teams to implement solutions to key problems.LEARNING OBJECTIVES• Strategy • Communication • Coaching

2:00pm - 3:00pm | ROOM 201 DF

TRIED SCRUM AND KANBAN? HOW ABOUT SCRUMBAN!

Kiron Bondale, Senior Consultant, World Class Productivity Inc.

You are likely familiar with Kanban and Scrum but have you heard of Scrumban? Scrumban provides an incremental approach to improving delivery outcomes leveraging beneficial concepts from both frameworks and can be applied to almost any type of project. This presentation is aimed at anyone who has struggled with a Scrum-based Agile delivery approach on a team used to waterfall deliveryLEARNING OBJECTIVES• Learn the differences between Scrum, Kanban and Scrumban• Learn how Scrumban can be superior to Scrum when

introducing agile delivery into an organization• Replace vanity metrics with value-focused ones to

better track and forecast your projects’ performance

2:00pm - 3:00pm | ROOM 103 AB

USING METRICS AS YOUR COMPASS

Neil Peterson, PMP, CSM, PMI-ACP, Neil Peterson

Early in the software journey, teams focus on delivery and forget efficiency. As pressure builds from internal stakeholders, teams throw together dashboards of questionable metrics like velocity or bugs. This session equips attendees with a detailed map of how to build a measurement strategy to ensure they sail in the right directions. Business Analysts and Project Managers alike will gain a deeper understanding of relevant metrics as they set sail for the open waters of team improvement.LEARNING OBJECTIVES• Learn how to successfully implement key metrics into

your workflow• Learn how to craft a robust measurement strategy• Learn how to build continuous improvement into your

practice

2:00pm - 3:00pm | ROOM 203 BD

WHY DON’T WE JUST SHUT THE VUCA UP - LEARNING HOW TO NAVIGATE A WORLD OF VOLATILITY, UNCERTAINTY, COMPLEXITY & AMBIGUITY

Rich Batchelor, Chief Change Agent & President, Capillary Consulting

Although VUCA was first used back in 1987, it was in 2002 that the US military began referencing the term internally. Now we recognize Volatile, Uncertain, Complex & Ambiguous situations as common place. Rich will unpack each of the elements of VUCA and how it relates to the continuous disruptive change being navigated by organizations and the people who work in them. Lego® Serious Play® will make this a visual and tactile learning experience in curiosity, agility and resilience to outsmart VUCA!LEARNING OBJECTIVES• Explore what we mean by the term VUCA and its

component parts• Appreciate the strength of curiosity, agility and

resilience to navigate a VUCA environment.• Understand how to learn with Lego® Serious Play®

3:15pm - 4:30pm | ROOM 106


Wayne Lee, Peak Performance Expert

These days, if you want to get someplace fast, with no wrong turns, you just program your car’s GPS and follow the commands. You choose a destination, then your GPS calculates the route from where you are to where you want to go and then it guides you to get there. Your brain works the exact same way: Choose

where you want to go, and your subconscious takes over from there. Trouble is, your subconscious is also a storage area for habits and beliefs that either keep you on track or throw you off course. If you don’t program it for success, you’ll never reach your destination. Wayne Lee helps you access and harness the power of your GPS for optimal performance at work and at home. This presentation opens your mind to melt away stress and negative interference. This presentation helps reveal what’s possible when you program your GPS for success.

8:30am - 9:45am | ROOM 106


Michele Romanow, “Dragon”, CBC’s Dragons’ Den | Co-Founder & President, Clearbanc

In this insightful and useful talk, Michele recounts her journey from a Queen’s University undergrad to becoming ranked in WXN’s “100 Most Powerful in Canada” and listed as a Forbes’ “Millennial on a Mission”, sharing along the way the lessons she’s learned as one of Canada’s most successful entrepreneurs, including the necessity of

embracing change, encouraging disruption, and incentivizing innovation at every stage of the game.

10:15am - 11:15am | ROOM 104 C

BE A SUPERHERO IN THE FIGHT AGAINST SCOPE CREEP

Josh Greenberg, Manager of Business Analysis & Sheane Robinson, Lead Business Analyst, University of Maryland University College

Cue Movie Trailer Voice: IN A WORLD where scope creep is taking over projects everywhere, a hero emerges with a process to define and contain scope. Armed with techniques to define core business needs, develop measurable and attainable goals, identify priorities, and determine the right deliverables, the BA saves the day. Attendees will learn how effective Business Analysis, before the start of a project, can help shut the door on scope creep.LEARNING OBJECTIVES• Learn how to apply the techniques in a real-world

situation• Learn techniques that help minimize scope creep

on a project• Combine these techniques in a process that maximizes

their impact

10:15am - 11:15am | ROOM 201 DF

BENEFITS REALIZATION IN AN AGILE WORLD

Dave Davis, Ohio Health

Benefits Realization can be an integrated component of an Agile approach to managing projects. This presentation will discuss the benefits framework, how the benefits and their direct line of sight to corporate strategic intent can be a driving factor in work prioritization and closing the agile backlog. It will include some theory, some real life examples, and discuss lessons learned as we all go through the journey.LEARNING OBJECTIVES• The participant will understand the integration of

Benefits Realization into an Agile methodology and how they will be used from Sprint planning through implementation.

• The participant will understand how to include Benefits in all user stories and the required means of transitioning ownership of the Benefits to operations once the outcomes and capabilities have been delivered.

• The participant will examine how Benefits will flow through multiple sprints and adjacent projects and become a cornerstone of delivering value to the business.

10:15am - 11:15am | ROOM 202 BD

DON’T ADOPT THE MONKEY: LEADERSHIP SECRETS FOR YOU, YOUR PROJECTS AND YOUR TEAM

Saby Waraich, PMP, CSM, Sr. Technology Manager, City of Portland

How do you develop an ability to lead from any position in an organization? How can you be more adept in influencing those over whom you have little or no authority? What are the key skills that are needed for a successful leader? How do you stand out as a successful leader? Knowing how to influence and lead others—often without direct authority—is critical in successfully managing projects. Most of us aren’t natural leaders, the good news is that leadership skills can be learnt. The best make the journey from manager to leader using their innate talents and through continuous learning and improvement. Don’t rely on the school of hard knocks, discover the secrets to exceptional leadership and the mistakes to avoid on your own road to success.LEARNING OBJECTIVES• How to stand out as a successful and effective Project

Leader• How to align and remove obstacles for personal

leadership development• Decode the leadership myths to identify what really

matters and ensure that your leadership passes the test and stands out!


20 212120


PROJECTMANAGEMENT


10:15am - 11:15am | ROOM 104 D

HELP ME HELP YOU! HOW TO ASK GOOD QUESTIONS FAST!

Jamie Champagne, CBAP, PMI-PBA, PMP, Passionate Business Analyst, Champagne Collaborations

Asking good questions is the best way to get good answers. Now how to ask good questions in limited time? How to quickly understand situations and respond effectively in a matter of minutes? Join this session as Jamie walks you through structured approaches to help you quickly help others with clear and value-adding communication!LEARNING OBJECTIVES• Learn a structured approach to quickly identify the

needed information• Practice how to apply the structured approach to

inquiry and status• Understand how to use a structured approach for

almost any situation to help others

10:15am - 11:15am | ROOM 203 BD

SHAPING YOUR HIRING PROCESS TO ATTRACT TOP TALENT (HIRING/JOB DESCRIPTION/INTERVIEWING TIPS FOR MANAGERS)

Erica Woods, Manager, Contractor and Community Relations, Apex Systems

Cate Murray , PM/BA Practice Director, Apex Systems

Managers run into various roadblocks when trying to identify, engage, screen and attract quality candidates to join their teams. It’s frustrating when it takes a considerable amount of time to identify strong candidates, and even more frustrating to then lose them during the process. In this session, we’ll cover:• Top 10 reasons we’ve seen clients lose good

candidates• Formula for a quality hiring process • Primary motivators of technical candidates• Key components for a quality job description • Recommended exercises to improve process

10:15am - 11:15am | ROOM 103 AB

TECHNICAL REQUIREMENTS, DIGITAL TRANSFORMATION & THE FUTURE OF BUSINESS ANALYSIS

Bob Prentiss, CBAP, CEO, Bob the BA/The Uncommon League

More and more, roles in organizations demand more technical savvy. Everyone is talking about digital transformation. Where do these two things meet? Technology is rapidly changing to meet those needs and in turn, is changing how we need to approach our roles and the requirements that drive product changes. The term “Technical Requirements” is not an industry standard yet they seem to be cropping up more and more. What is the best way to handle these Technical Requirements? Who should own them? How can we analyze them? How do they fit in with Digital Transformation? Are you ready for your technical future? Come join us for a lively and interactive view into these two worlds and see how they will play a part in your future!LEARNING OBJECTIVES• Break down the myths behind Technical Requirements

and Digital Transformation• Understand the need to become more technical in

your role• Define what Technical Requirements and Digital

Transformation are

10:15am - 11:15am | ROOM 104 B

IF YOU THINK YOUR PROJECTS PERFORM AT THEIR BEST. THINK AGAIN!

Yasmine Abdelhady, Microsoft Canada Victor Makovik, Ernst & Young LLP

In this day & age you should never start a project if you overlook these three areas in your Project Performance Improvement efforts:Real-time - To achieve full control of your project it’s imperative to reduce the reporting cycle.Collaboration - Opening access to those stakeholders who rely on project infvormation can only have positive effect on the project outcomes.Credibility - Historical evidence adds confidence in your project management system.

10:15am - 11:15am | ROOM 104 A

THE AWFUL TRUTH, AND HOW IT CAN HELP RUN A PROJECT

Eunice Marr, PMP, CSM, Senior Manager, Scotiabank Mitchell Fong, BMO

Project Management methodologies fall in and out of fashion, like everything else. But beyond the rituals and artefacts are some very basic principles of successful achievement. Do you have a clear vision of what is to be accomplished? Has that vision been successfully communicated to the team? Can you gauge (and report) progress objectively? Do you know how to find the hidden benefit in every setback along the way? A practical hands-on approach to help achieve what the team set out to do.LEARNING OBJECTIVES • See the truth/Tell the truth - See the project as it really

is, report the facts as they really are• Separate FACT from FICTION/OPINION/SPIN and

separate important facts from personal perceptions• Find the benefit in failure - Use failures to move closer

to the goal

11:30am - 12:30pm | ROOM 104 D

BA TOOLING BEST PRACTICES

Tom O’Reilly, COO, Sparx Systems

Discover how using a modeling tool can help drastically increase the accuracy and quality of your specifications to stakeholders and clients, while saving you some time along the way. Topics covered include requirements gathering and presentation, process capturing and communication, simulation introduction, decisions communication, and supporting industry standard frameworks.

11:30am - 12:30pm | ROOM 104 B

PMO LEADER: THE STORYTELLER & THE ARTIST

Hussain Bandukwala, Chief PMO Coach, Parwaaz Consulting Corporation

Heaps of data and information aren’t enough. They need to be stitched together by history and reasoning to make them into compelling stories - and make your stakeholders want to come for more. How can you make that happen? Learn it by joining us for this presentation.LEARNING OBJECTIVES• Describe why PMO Leaders should consider

themselves as storytellers• Outline the common elements of powerful storytelling• Identify the steps PMO Leaders can take and the

resources they can use to become captivating storytellers

11:30am - 12:30pm | ROOM 203 BD

LEADING FROM THE MIDDLE: INFLUENCING & DELIVERY IN TRICKY PROJECTS

Adrian Reed, CBAP, Director , Blackmetric

There are many techniques that we can draw on to analyze, specify and design new innovative business solutions. Yet too often change fails. It is oh-so-easy to deliver everything we were asked to deliver, only to find out that the situation was far more complex than we thought. In many cases the people aspects of change are the hardest, and we draw intuitively on our ‘softer’ interpersonal skills. We “lead from the middle” and influence without authority. In some cases it may be our interpersonal skills that help enable us to turn a failing project into a resounding success. In this presentation, we explore some practical techniques for working with stakeholders in tricky, political, and conflict-laden situations. You will walk away with tips and techniques that you can use immediately on your next tricky projectLEARNING OBJECTIVES• Practical techniques for stakeholder analysis and

engagement• Techniques for considering different stakeholders’

perspectives and for facilitating in situations where stakeholders simply don’t agree

• How to survive—and even thrive—in highly political cultures!

11:30am - 12:30pm | ROOM 104 A

BE AGILE: MAPPING YOUR PM SKILLS TO AN AGILE ENVIRONMENT

Clinton Ages, Certified Professional Coach, Coach Clinton

Practical ways to use PMP skills in an Agile environment and how to align PMP knowledge to Agile. Attendees will become familiar with all of the knowledge areas and process areas of PMBOK within the Scrum context. • Focus on alignment of the following concepts: - PMBOK Process Areas to Scrum Ceremonies - PMBOK Deliverables to Scrum Artifacts • The best role for the PMP to play on an Agile ProjectLEARNING OBJECTIVES• Discuss the best role for the PMP to play on an

Agile Project• Focus on alignment of the PMBOK Deliverables

to Scrum Artifacts• Focus on alignment of the PMBOK Process

Areas to Scrum Ceremonies


22 2322


PROJECTMANAGEMENT


11:30am - 12:30pm | ROOM 104 C

STRATEGIC TRANSFORMATION

Jennifer Battan, Out of the Box BA/The Uncommon League

There is one little secret that every Business Analyst should know about transformation and why only 10-15% of companies are getting it right. Strategy and analysis go hand in hand to transform or optimize an organization fully. Almost half of CIOs surveyed think they should identify where transformation should occur but leaders from other parts of the business aren’t sure. Real transformation requires a strong business vision developed by robust Strategic Analysis that drives changes to existing capabilities and develops new ones. In this workshop we learn how to use 12 new techniques that create new opportunities for innovation, optimization and transformation. Get hands on experience in using these techniques to build your transformational and Innovation goals. Learn how to evaluate emerging technologies and aligning them to the organization’s vision. Learn how to take and organize your analysis and package it for approval.LEARNING OBJECTIVES• Learn about the different types of transformation

and how to effectively develop a strategic business vision - build enterprise goals and objectives that are measurable and meaningful

• Understand transformational scanning and how to use it for applying cutting edge technology and innovative strategies to achieve the business mission

• Understanding how to build the case for a transformation by aligning the transformation with business goals and objectives. Learn how evaluation techniques for potential technologies that are emerging

11:30am - 12:30pm | ROOM 202 BD

7 TRENDS THAT WILL DRAMATICALLY CHANGE BUSINESS

Hans Eckman, Principal Research Director, Info-Tech Research Group

What is our business landscape going to look like in the years to come? Come on a journey where we discuss 7 major trends that will impact our companies and employment. Which trends will influence changes and which trends do you think will be disruptive? What will our roles look like when these trends take hold? Our companies continue to push to deliver value sooner and respond to change faster. Understanding trends can help you position both yourself and your teams in a better position to take advantage of these changes.LEARNING OBJECTIVES• Discuss major trends that will impact our companies, economy, and roles.• Identify which trends will cause incremental change vs disruption.• Define strategies for addressing these trends to maximize value or minimize impacts.

12:45pm - 1:45pm | ROOM 201 DF

AGILE SCRUM: AN OVERVIEW (ORIGINALLY) FOR THE BOARD OF DIRECTORS OF AN ENTERTAINMENT COMPANY

Scott Graffius, CEO, Exceptional PPM and PMO Solutions

Organizations are increasingly embracing agile to best meet their business needs of rapid response to change, fast delivery speed, and more. This presentation provides a vibrant and highly visual overview of Scrum, the most popular agile framework. It is based on best practices and top factors from successful implementations. It will provide you with practical information you can use, including tools and techniques that you can immediately apply at work.LEARNING OBJECTIVES• Learn the best practices and top factors from

successful implementations• Learn the roles, responsibilities, tools, and techniques

unique to Scrum• Gain a high-level understanding of the Scrum

framework—from Vision through Release

12:45pm - 1:45pm | ROOM 103 AB

20 VISIO TIPS IN 60 MINUTES

Scott Helmers, Partner, Harvard Computing Group

Most of us learned Visio by doing: a boss or a colleague said “Can you create an org chart of our division?” or “We need a flowchart of this process. By tomorrow.” or “Fred created this diagram before he left. Can you update it for Monday’s staff meeting?” We make do with what we know, but never had formal training or time to discover better techniques. This session will give you 20 tips and tricks to move you past where you are now and into a world of new features and enhanced productivity. Attendees are not required to bring a laptop to the workshop. However, having Visio on a laptop will allow attendees to follow along with the presenter and try the features he demonstrates.LEARNING OBJECTIVES• Uncover hidden dialogs, techniques, and features in

Visio• Learn keyboard shortcuts and ribbon tips that will

make you a Visio power user• Turn Visio diagrams into business intelligence

dashboards

12:45pm - 1:45pm | ROOM 203 BD

INNOVATION: THE NEW CURRENCY OF BUSINESS

Steve Palmer, Owner, Ever Evolving, Inc.

The presentation will focus on the importance of innovation in the current business landscape. We will look at how the most successful companies are continuously looking for new products and process improvements, the leverage that that approach provides them, some of the common pitfalls that our clients experience while trying to cultivate a culture of Innovation, and some tips and tricks on how to navigate those pitfalls.LEARNING OBJECTIVES• Learn tips and tricks on how to routinely bring in and

explore new innovative ideas• Learn how to decide what ideas to invest in and what

investments are most likely to provide value to the business

• Learn how to compare the progress of innovative ideas across business functions (i.e. comparing a new marketing strategy to a new accounting program to a new product line)

12:45pm - 1:45pm | ROOM 104 B

THE PROJECT MANAGEMENT ECOSYSTEM IS CHANGING BY THE DAY – ARE YOU READY? David Barrett, President, Solutions Network

The role of the project manager is not a stable thing. What used to be normal and acceptable yesterday is not enough today. The landscape ahead of us used to be clear, but things seem to be a little foggy these days. Our career paths, the tools we use, the knowledge and experience we need and even the expectations of all of us as project managers – nothing is the same today and it won’t be like it is tomorrow.LEARNING OBJECTIVES• Understand what’s coming down the road in the

project management space• look at our options as PMs• start planning for the future

12:45pm - 1:45pm | ROOM 202 BD

15 TRAITS OF TOP PERFORMERS

Erica Woods, Manager, Contractor and Community Relations & Cate Murray , PM/BA Practice Director, Apex Systems

Looking for ideas on how you can improve your performance and be known as “one of the best?” Hear our top 15 traits in becoming a top performer, which include being proactively helpful, providing unanticipated value, and having the mentality that building relationships with all internal and external stakeholders and providing superior customer service are part of every job description.LEARNING OBJECTIVES• Identify 2+ areas they can further contribute to role• Learn questions they can ask Manager to assess

improvement opportunities• Learn SWOT matrix technique for skills improvement

12:45pm - 1:45pm | ROOM 104 C

THINK LIKE YOUR CUSTOMER? IT’S CRAZY ENOUGH TO WORK Josh Greenberg, Manager of Business Analysis & Sheane Robinson, Lead Business Analyst, University of Maryland University College

Learn a new technique called Customer Experience Mapping to define and control project scope by focusing on customer, not organizational needs. The University of Maryland University College Business Analysis Team demonstrates how to visualize the customer’s experience, sentiments, and pain points and shows how they link directly to processes, department and systems. Attendees will love this fun and engaging facilitation technique!LEARNING OBJECTIVES• Show how to define customer-focused project scope

using Customer Experience Mapping• Demonstrate how to facilitate Customer Experience Mapping• Introduce and define a technique called Customer

Experience Mapping

2:00pm - 3:00pm | ROOM 203 BD

THE 5 MOST IMPORTANT MOMENTS IN YOUR CAREER Bob Prentiss, CBAP, CEO, Bob the BA/The Uncommon League

What defines a career? What are those key moments that will shape the work that you do and define who you are happily ever after? These crucial, defining moments are what will lead you to career success and happiness. How do you know when these moments will happen? How can you learn from them? Most people will say they did not recognize these important moments happening until much later. The problem? You could wait an entire lifetime if you take that approach. And who wants to wait that long for career happiness?


24 252524


PROJECTMANAGEMENT


2:00pm - 3:00pm | ROOM 201 DF

TAILORING AGILE – REALITY AND WHAT THE PMBOK SAYS Dave Davis, Ohio Health

The PMBOK® Guide – Fifth Edition introduced the concept of “tailoring” to adjust your methodology to your business needs. The PMBOK® Guide – Sixth Edition and Agile Practice Guide were created to complement each other and address tailoring and Agile. The PMBOK focused on “predictive” practices while the Agile Practice guide on Agile practices, there was a common denominator! The PMBOK guide discussed tailoring your project to accommodate Agile Principles and the Agile Practice included a correlation between Agile and the PMI Knowledge Areas, an obvious acknowledgement that the two work together. This presentation will explore what tailoring means and how do to “tailor” a project to accommodate Agile and Predictive methodologies? This session will look at tailoring agile within existing predictive methodologies and present case studies of real world tailoring in multiple industries including HealthCare, Manufacturing, and Financial services. These case studies will explore the technical shift in tailoring agile and the methodology/culture shift across the organizations. You will see an example of the business not being prepared for a full time member of an agile team, a stakeholder adopting the concept of stories to communicating success, and the preconceived notions of Agile in practice. (PS – Agile doesn’t mean no documentation.)LEARNING OBJECTIVES• Understand the concept of tailoring Agile and

Predictive methodologies and explore where the PMBOK Guide addresses Agile components of the ten knowledge areas.

• Understand attainable early wins for tailoring Agile including the organization change aspects of making it happen. You will also understand the preconceived notions people may have of Agile and dispute the myths and capitalize on the commonality.

• A look at tailoring agile within existing predictive methodologies and present case studies of real world tailoring in multiple industries including HealthCare, Manufacturing, and Financial services.

2:00pm - 3:00pm | ROOM 104 D

THE ART OF GAMIFICATION Jennifer Battan, CSM, CBAP, Chief Creativity Encourager, Out of the Box BA/The Uncommon League

In 1999 Bill Gates wrote a book about Business at the Speed of Thought. Nearly 20 years later, yes, technology is the digital nervous system of business, but what’s next? How can we motivate our teams, partners and customers to achieve their goals and ours? Let’s apply our natural need for achievement, socialization and mastery into a how we work. Less talk, more play. More play, more collaboration. More collaboration, stronger teams. Stronger teams, stronger results. Start playing games that make a difference.LEARNING OBJECTIVES• How to engage everyone from business partners to

customers in collaborative games• How to focus and adapt game techniques to your audience• How to quickly convert game output into real work

products

2:00pm - 3:00pm | ROOM 104 C

WILLY WONKA & THE USER STORY FACTORY Clinton Ages, Certified Professional Coach, Coach Clinton

Using the characters from the popular movie and book, this session is a creative approach to understanding the various types of stakeholders in an organization and how those attitudes misalign with the Agile Philosophy. Attendees will also review and discuss the criteria and best practices, as well as a template model for writing good user stories.LEARNING OBJECTIVES• Attendees will review the different stakeholder

personality types• Attendees will discuss the best practices for writing

user stories in an Agile project environment• Given the best practices for writing user stories,

Attendees should be able to identify

2:00pm - 3:00pm | ROOM 202 BD

TELL YOUR CAREER STORY AND GIVE STAR ANSWERS! Ryland Leyton, Lead Business Analyst, Aptos.com

To be seen and understood is something we all want. In a professional interview this becomes even more important! What is the best way to create this mutual understanding rapidly, truthfully, powerfully and with meaning? You tell your career story and use STAR answers to illustrate your value and your strengths! In this session you will learn the tools to assemble your career story and STAR answers letting you tell the journey of your career and create showcases for your abilities!LEARNING OBJECTIVES• Understand types of job interviews.• Understand how to create your Career Story, enabling

you to connect with the interviewer.• Understand how to use STAR answers to showcase

your strengths.

2:00pm - 3:00pm | ROOM 104 A

PROJECT KNOWLEDGE MANAGEMENT, A BETTER WAY

Andrew Sinclair, CEO, totaliQ

Many organizations that rely on knowledge workers struggle with the need to share and retain knowledge. To help reduce the impact of employee turnover, improve project and operational productivity, and gain better visibility into an organization’s expertise, organizations can take advantage of intelligent platforms made to convert individual experience into tangible assets for the entire team.LEARNING OBJECTIVES• Current/future employees: enable employees

to overcome day to day challenges by utilizing knowledge management tools

• Management: gain insight on how proper knowledge management techniques can improve project and operational productivity

• Business owners: how proper knowledge management practices can help reduce impact of employee turnover and convert knowledge into assets, thus saving time, money, and improving productivity

2:00pm - 3:00pm | ROOM 103 AB

SHARE WHAT?? WHAT’S THE POINT OF SHAREPOINT?? Jamie Champagne, CBAP, PMI-PBA, PMP, Passionate Business Analyst, Champagne Collaborations

“It’s on SharePoint – just go get it there!” Have you heard this and yet still have no clue what this means? There are quick and easy ways to share information and we’re going to focus on those tips and tricks that make it easy and most importantly – simple! Want to find the most up to date status report? Hate sifting through versions of files in emails not knowing what is “current”? Or confused how to send a file attachment that is way too big for email? Then let’s talk SharePoint!LEARNING OBJECTIVES• Know what the heck “SharePoint” even is (and why I

should care!)• Learn the basic features that Microsoft SharePoint is

good for (and what it is NOT!)• Learn how to put a few minutes back into your day

(and stop searching for stuff!)

2:00pm - 3:00pm | ROOM 104 B

THE BARTENDER’S GUIDE TO PROJECT MANAGEMENT Daniel Simon, PMP, MPM, ACS, CHTS-PW, Project Manager IV, Where’s Your Road, LLC

Have you ever contemplated your project challenges over your favorite drink? Whether your choice is coffee, water or adult beverage, my guess is, yes, you have. We sometimes need a break from the actual project work to crawl into various options and re-assess project progress. But, have you ever made the connection between project management and bartending? The world of Project Management is not unlike the resources and constraints model your bartender faces at your favorite local tavern. From the restaurant theme & mission, to the drink resources and of course the guest services, a bartender needs to be as aware of his environmental constraints as any Project Manager! Take a seat at the bar and enjoy a light-hearted look at Project Management through a different set of glasses. Maybe, you will find the magic elixir to your own project constraints by shaking things up and pouring it over ice. Cheers!LEARNING OBJECTIVES• Paradigm Shift• Alternative Solutions & Connections• Project Management Fun

3:15pm - 4:30pm | ROOM 106

THE IMPORTANCE OF TEAMWORK MICHAEL CLEMONS, CANADIAN SPORTS HALL-OF-FAMER

Toronto Argonauts former coach and player Michael “Pinball” Clemons is a man of unquestionable character and spirit. His football career was characterized by incredible perseverence and great skill. At only 5’6” and 170 pounds, he won against all odds. He succeeded while others predicted failure, gave more when less would

have been satisfactory. He exemplifies the capabilities of teamwork and leadership while demonstrating what it means to beat the odds. “Pinball” will share his past experiences to illustrate how people can overcome obstacles and achieve success. In his deeply moving and inspirational talk, he will speak about personal perseverance and the importance of teamwork, which is relevant to any industry.


26 27

IdeateIdeate and develop project proposals that advance corporate strategy

CollaborateBoost teamwork through inherent collaboration through O�ce 365

InsightGain at -a-glance insights to make informed and timely decisions

ExecuteOrchestrate execution and help ensure performance and outcomes are on track

PlanSelect e�ective portfolios and devise pragmatic project plans

ExtensibilityCustomize and extend Project Online to best serve the business environment

Microsoft ProjectMicrosoft Project online is a comprehensive and intelligent solution that propels successful

execution from strategy to outcome through the Microsoft Cloud

Learn more at aka.ms/MicrosoftProject

Full page ad combined F.pdf 1 24-Apr-19 16:42:31


28 29

Workshop Schedule at-a-glanceWednesday May 29 | 8:30am - 4:30pm

10,000 FOOT OVERVIEW ON BENEFITS REALIZATION AND PROGRAM/PROJECT MANAGEMENT

DEVOPS WITH SIMULATION

INTEGRATING DESIGN THINKING ON YOUR PROJECTS

A VISIO MASTER CLASS

BEING A SUCCESSFUL CHANGE AGENT – BEFORE, DURING AND AFTER ENGAGING OTHERS TO BUILD POSITIVE CHANGE

LEADERS PACK

Dave Davis Ohio Health

Saby Waraich City of Portland

Bruce GayUPMC Enterprises

Scott Helmers Harvard Computing Group

Jamie Champagne Champagne Collaborations

Tyler HaydenMotivational Speaker & Team Building Activity Expert

PROJECTMANAGEMENT

BUSINESSANALYSIS SHARED AGILE

The DevOps simulation experience is a role-based workshop, focused on the software development and deployment lifecycle. The simulation is highly realistic, and leverages game dynamics to empower cross-functional teams with a shared vision of successful DevOps practices. Participants from a variety of disciplines are immersed into a simulated environment whereby they are challenged to release new products while internal and external forces continually change. This realistic approach

delivers a level of tension and excitement that creates an ‘A-HA!’ moment for all involved.Learning Objectives• Accelerated understanding of the benefits of DevOps

best practice to large audiences• Rapid familiarization with DevOps terminology and

Agile, Lean and ITIL v3 processes• Understanding of DevOps practices that can be

executed with immediate effect

Design Thinking has emerged as a major trend for how innovative organizations and teams are approaching problem-solving. This hand-on, interactive workshop explores the intersection between Design Thinking and Project Management. Participants should bring their “creative” sides as the workshop will include rapid-fire sketching exercises and several individual and group hands-on exercises to learn various design methods for user research, idea generation, visualization and prototyping.

Learning Objectives• Identify and apply Design Thinking techniques for

improving benefits realization and project success• Apply Design Thinking techniques for user research and

requirements elicitation• Describe the benefits of incorporating design

methodologies on projects for increased customer alignment and business impact

Key Stakeholders, Business Analysts, Project Managers, and Program Managers have a role in defining business improvement opportunities, analyzing work in progress, and report current status of business improvement “projects”. This session will explore Benefits Realization and how it is an important subset of Program and Project Management. It will cover a definition of Benefits, a discussion on the currency of the benefits, and conclude with an interactive definition of a benefit in a Benefit Realization Plan. Designed for Business Professionals at all levels, this will cover an in-demand skill for PPPM professionals in the 2010’s and beyond. This seminar will focus exclusively on Benefits Realization in conjunction with the Program

Management Standard. The session will cover telling the Business Improvement story through Benefits Identification, Analysis and Planning, Realization, and Transition to operations.Learning Objectives• Integrate the ying/yang relationship among the

overall program plan, the program/project roadmap and benefits realization package using a progressive elaboration approach

• Understand the roles, responsibilities and purpose of transitioning benefits to Operations

• Provide common structure to communicate Benefits across the Program

Visio is a powerful tool that the majority of Business Analysts and Project Managers have used. However, most of us learned Visio because we needed to do one or two specific tasks, and few of us have taken the time to explore all of the other things Visio can do. In this workshop, you will have time to investigate all of those other features! You will discover ways to add incredible value to your diagrams, and you will learn handy tips and tricks from the guy who wrote the book about Visio.

Learning Objectives• Discover powerful Visio features you didn’t know

existed• Turn ordinary diagrams into dashboards by adding

icons, callouts, and shape colors• Make Visio diagrams available on tablets, PCs, smart

phones, and iPads

This hands-on working session aims to give attendees innovative approaches to techniques to work WITH stakeholders for measurable results. Learn how to structure a measurable and actionable plan for working with stakeholders while improving your own skill by practicing elicitation, problem resolution and dealing with conflict that enable change efforts. Then measure, deliver and report on positive change efforts well beyond the basic lesson learned session while having some fun!

Learning Objectives• Learn how to structure a measurable and

actionable plan for working with stakeholders while improving your own skills

• Practice innovative approaches techniques that help you work well with stakeholders including but not limited to elicitation, problem resolution and dealing with conflict

• Measure, deliver and report on positive change efforts well beyond the basic lesson learned session

Take your team from Good to Great by developing their soft skills. Join expert facilitator and team builder, Tyler Hayden, as he shows you ways to hand craft your project team into a highly cohesive unit. For over 15 years businesses like yours have trusted Tyler to move their people in some extraordinarily different ways. Leader’s Pack is based on experiential and adventure based learning, and then blended with Tyler’s exclusive MIQ design tool. It is a program that helps Project Managers get more out of their team without breaking a sweat. Effective project teams need trust, respect, and camaraderie to get the job done. Building that requires sustainable actions that are logical and learner focused. That’s where this

team-building workshop comes in! Come and explore some fun and efficient ways to get your group to know each other, improve collegial relationships, communicate more effectively and get the job done right the first time. Explore some out of the box, unique team building ideas for getting your group to work together. You’ll learn team building theory and rubber to the road activities that are ready to implement like: how to build team albums, find commonalities, and much more. This session will help you find some activities that will help to build meaningful relationships within your project team’s working environment. If you’re ready to be outside the box, then you’re ready to jump into Tyler’s Leader’s Pack.

ROOM 203 B ROOM 201 C

ROOM 202 D

ROOM 201 F

ROOM 201 E

ROOM 202 B


30 31

Workshop Schedule at-a-glanceWednesday May 29 | 8:30am - 4:30pm

SYSTEMS THINKING: A CRUCIAL BA SKILL IN AN UNCERTAIN WORLD

THINK YOU KNOW YOUR CUSTOMER’S NEEDS? THINK AGAIN. LEARN SUREFIRE BUSINESS ANALYSIS TECHNIQUES FOR IDENTIFYING YOUR CUSTOMER’S PROBLEMS AND PRIORITIES AND KEEPING THEM AT THE CENTER OF YOUR PROJECT

TECHNICAL REQUIREMENTS, DIGITAL TRANSFORMATION & THE FUTURE OF BUSINESS ANALYSIS

Adrian Reed Blackmetric

Josh Greenberg & Sheane RobinsonUniversity of Maryland University College

Bob Prentiss Bob the BA/The Uncommon League

PROJECTMANAGEMENT


The external business environment is moving fast, and the ability to create organisations that can adapt and learn is crucial. Yet, so often our stakeholders are blind-sided by sickly-sweet silver-bullet solutions that assume a neat linear relationship between cause and effect. Yet rarely are things so simple, and increasingly we need to think systemically. In this practical and hands-on session, you will hear about the importance of systems thinking in a business analysis context.

Learning Objectives• Understand the relevance of systems

thinking in business analysis• Apply a range of systems thinking techniques• Understand the situations where systems thinking

techniques are most appropriate

Learn business analysis techniques that drive project focus onto your end customers. It is too easy for projects to lose this focus, and instead solve only the sponsor’s issues, making the end customer an afterthought. This workshop will change your perspective and ensure your future engagements are organized for customer success. Come learn a new slant on the saying, ‘the customer [focus] is always right.’

Learning Objectives• Learn how to identify the right problems so that cus-

tomer needs are met• Learn how to ensure the project is solving the right

customer problems• Learn how to prioritize project objectives to ensure

customer success

More and more, roles in organizations demand more technical savvy. Everyone is talking about digital trans-formation. Technology is rapidly changing to meet those needs and in turn, is changing how we need to approach our roles and the requirements that drive product changes. The term “Technical Requirements” is not an industry standard yet they seem to be cropping up more and more. What is the best way to handle these Technical Requirements? Who should own them? How can we analyze them? Are you ready for your technical future? Come join us for a fun-filled day to learn about Technical Requirements, discover what they really are, are not, and how to document them.

Learning Objectives• Define what Technical Requirements are• Define what digital transformation is• Break down the myths behind Technical

Requirements• Understand the need to become more

technical in your role• Learn how to document Technical

Requirements• Understand how to approach analysis of more techni-

cal projects

STORY MAPPING - THE MISSING LINK BETWEEN PRODUCT ROADMAPS AND BACKLOGS

THE AGILE EXPERIENCE

Kiron BondaleWorld Class Productivity Inc.

Ryland Leyton Aptos.com

Have you ever struggled to take your product owner’s vision and translate that into a backlog? This workshop will provide you with hands-on experience in taking a simulated product from a high level vision down to product and release backlogs ensuring that nothing is missed and the negotiation process around release scope is collaborative rather than being destructive.

Learning Objectives• Understand how story mapping can

resolve multiple challenges with product management• Learn how to develop a story map and use it to plan

release content• Understand the different options for structuring story

maps and the tools for developing one

The Agile Experience introduces Agile to you in a friend-ly, learning-by-doing, gamified environment. No matter who you are or what your background is, you’ll leave this session understanding why businesses often chose to work in Agile ways, how Agile teams operate, and what benefits and challenges this presents to an organization.

Learning Objectives• Experience and gain understanding of an Agile work

environment through hands-on activity• Understand, roles, responsibilities, benefits and

challenges present in the Agile software lifecycle• Be introduced to some organizational factors that help

and hinder Agile implementations

ROOM 201 D

ROOM 202 A

ROOM 202 C

ROOM 201 AB

ROOM 203 D


32 33

Workshop Schedule at-a-glanceThursday May 30 | 8:30am - 4:30pm

A BUSINESS ANALYST AND A PROJECT MANAGER WALK INTO AN AGILE BAR

PROJECTMANAGEMENT


7 WAYS TO BECOME A RECOGNIZED THOUGHT LEADER AND LINCHPIN

DIGITAL PROCESS ANALYSIS AND DESIGN: OPTIMIZING THE CUSTOMER EXPERIENCE

BADASS BUSINESS ANALYSIS TECHNIQUES!Hans Eckman, Info-Tech Research GroupLeslie Hughes, Punch Media

Roger Burlton Process Renewal Group

Bob Prentiss Bob the BA/The Uncommon League

Jennifer Battan, Out of the Box BA/The Uncommon League

Sounds like the start of a good story. The most common problem facing Agile practitioner isn’t the basics – it’s how it all fits together on a typical project. How does an Agile project get started? Once it gets started, how do you plan it in sprint zero? How do you pull an Agile sprint back from the brink of failure? What’s the best way to show status on a sprint? In this workshop we take you on a ride through a typical Agile project with all the turns and twists along the way from planning, epics, theme, user stories, backlogs, spikes, status and risk. Resource Management issues? We got that covered too. Understand how the pieces of Agile fit together into a process and how to use it effectively. Learn how a Business Analyst and Project Manager can fit into Agile. Bring your toughest situations. Let’s roll up our sleeves and work through them in this interactive journey

through an Agile project. This workshop is designed for intermediate to advanced Agile practitioners.Learning Objectives• Walk through an Agile project from

beginning to the end in this interactive fast paced workshop that will bring deeper under-standing to how the Agile fundamentals fit together into an efficient process

• Learn how to pull sprint back from the brink of failure and manage risk in an Agile environment

• Discover new approaches to techniques to manage communication, expectations setting, status reporting, resource management, and much more

Stop missing out on opportunities to work on better projects or teams, get promoted, or spend more time doing what you love. In this session, we’ll help you stand out in a crowd and exploit your uniqueness to improve your opportunities and quality of life at work. We will examine seven patterns and approaches to transform you from a solid task contributor to a recognized solution leader.

Learning Objectives• Expand your toolbox to deliver new value to your

teams• Model desired behaviours and techniques in your tar-

get position• Build your professional brand through social platforms

and proactive networking

Going digital does not mean that sound analysis and design of the end to end experience has passed. Connecting all the actions required, means more dots to connect between customers and ourselves. This relies upon professional practices of integrated design. Business Architects and Business Analysts must follow sound yet modern professional practices of process analysis and design tuned for a digital world. This

seminar will help you optimize the customer’s process journey in a digital world.Learning Objectives• Learn how process design is different for digitalization• Learn how to connect all the dots: Process and data• Practice using a case study throughout

the class

Badass Business Analysis techniques? You might be thinking “Cool! What are those?” or “I know lots of techniques already so this session probably is not going to be of any help”. Before you make any decisions, let me ask you the following question: Do any of the statements below ring true regarding a meeting you either recently attended or facilitated?• The attendees during the brainstorming session were

all zombified by the approach and the results.• The icebreaker was frozen solid and “Let It Go” was

all anyone could say. • The decision maker failed to make a decision and

everyone muttered “thanks for wasting my time” as they left the room.

• The process modeling session took so long someone literally fell asleep at the table.

If you have seen or experienced any of those scenarios, you might want to rethink the techniques you are using. Businesses today are changing rapidly. The same old techniques that you have been using may not be living up to the agility and speed required to

succeed in this new dynamic marketplace of change. Are you ready to learn and practice some new and very helpful techniques you have never heard of before? Are you ready to expand your frame of reference and re-look at how you facilitate? It does not take a Badass Business Analyst to learn these new techniques, but if you are willing, you are well on your way to becoming a Badass Business Analyst! Gone are the days when negotiations involved plaid suits, cigars, flashy ties and the manipulative “negotiation” tactics used in that era. In a global marketplace where clients have unlimited access to information and choices, professionals focus on building partnerships and long-term relationships with their clients, suppliers, business partners and colleagues.Learning Objectives• New techniques that most Business Analysts have

not heard of• Why some tried and true techniques still fail• An in-depth look at a few techniques that are tried

out in the session

ROOM 201 D ROOM 201 AB

ROOM 202 B

ROOM 201 C

CHARTING A COURSE THROUGH THE INNOVATION MINEFIELD

Steve Palmer Ever Evolving Inc.

Success in life and in business all starts with a plan. Innovation is no different. Yet too many businesses don’t properly plan for innovation, instead viewing it as a serendipitous act delivered straight from the business gods into the unexpecting laps of Corporate Executives. This presentation will talk through the major muscle movements involved in successful innovation planning, while identifying the necessary tools, tips, tricks, and techniques to implement it. We

will walk through how an organization can identify areas ripe for innovation.Learning Objectives• How to make innovation perpetual by baking it into

your corporate culture• The major focuses for any innovation framework and

the value the organization receives from them• How to identify ideas that are worthy to invest in, and

how to know when to stop investing in them

FROM A GOOD PROJECT MANAGER TO A GREAT LEADER

David BarrettSolutions Network

You are a good, even great, Project Manager that can deliver results on time, on budget and within the scope of the Project Manager repeatedly. Your organization loves you and relies on you. Did you know that when we look for tomorrow’s leaders, one of the key elements that organizations find so difficult to find is what you have in spades: the ability to execute, to get the work done and to deliver on a plan. This workshop will put aside the skills and knowledge you need to

have to be a good Project Manager and focus on what you need to be a great leader.Learning Objectives• Develop a personal strategic plan to move from a

Manager to a Leader• Understand where your gaps are and what you need

to do to fill them• Recognize your strengths and learn how to leverage

them

ROOM 202 A

ROOM 203 B


34 35

THE BA TOOLKIT FOR CLOUD-ARCHITECTURE PROJECTS

USING AGILE TECHNIQUES IN AN IT INFRASTRUCTURE PROJECT SIMULATION

Christian Sioui Blue Brain Corp

Dave Davis Ohio Health

This workshop helps Business Analysts to understand how their world changes when their project is a cloud-hosted application or a hybrid model between on-premises systems with a cloud-architecture. Attendees learn how to adapt their requirement elicitation techniques, how to modify their requirements documentation, identify when their requirement documentation is “good enough”, and learn how to create requirement visualizations in order to capture

business stakeholders requests.Learning Objectives• Learn to document requirements with

cloud-based architecture• Learn to model requirements in order to create

visualization• Learn to adapt your traditional BA artifacts for cloud-

based architecture

Many PMO portfolios are over 30% Infrastructure projects. These PMOs want to use Agile for infrastructure projects and realize: waste reduction, faster turn-around, andbetter prioritization. This workshop involves simulating a hospital network upgrade using a KANBAN approach. When done, you will have a new network. You will have: created stories, used a product backlog, communicated status, transitioned to operations, delivered benefits, and completed a workshop retrospective.Learning Objectives• Explore several Agile practices (Scrum,

Kanban, Lean, extreme programming (XP) and test-driven development (TDD) and their compatibility with Infrastructure projects

• Prepare radiators and other status reporting tools to communicate the plan, the iterations, and the prog-ress/status of the project

• Use a Kanban approach to complete a simulation to upgrade a network infrastructure in a hospital including: new network switches, upgrade to Medical Grade Wireless, Firewall installation, VPN access, and video clinical care services

IMPROVING YOUR CREATIVE AND CRITICAL THINKING

Vincent Mirabelli Global Project Synergy Group

“If nothing changes, then nothing changes” The world of business, and by extension Project Management and Business Analysis, has changed dramatically in recent years, with new tools, techniques and technologies replacing old, obsolete ones. So why do we cling then to outdated ideas and approaches to problem solving? In “Improving Your Creative and Critical Thinking”, participants will learn how to define a problem, along with several new techniques for lateral thinking and complex problem solving (and a quick revisit to some traditional ones), which allow them to improve on their decision-making capabilities, through critical thinking, structured reasoning and creative problem analysis. Learn how to balance logic with invention, by under-

standing the principles behind critical thinking and the tools used to arrive at the best solution, achieving maximum value for you, your projects and your organization.Learning Objectives• Understand the stages of thought and

thinking, and the difference between creative and critical thinking

• Apply the decision-making process in both individual circumstances, and within a team

• Determine which decision solution is best, and how to determine what “best” means for your problem, and apply innovation and creativity to the development of your decisions

Workshop Schedule at-a-glanceThursday May 30 | 8:30am - 4:30pm

PROJECTMANAGEMENT


ROOM 201 F ROOM 202 D

ROOM 203 D

So you‘re looking to supercharge your contact base and develop strategies for ongoing business success?

Visit the Signavio “Silver Sponsor” booth to learn why our innovative, cloud-based, process modeling and management system, Signavio Business Transformation Suite, is recognized for its ease of use and rapid return on investment. Discover why Signavio is trusted by over 1 million users in over 1,000 companies worldwide.

www.signavio.com

Visit our booth!


36 37

TECHNOSOLUTIONSTopTeam Analyst provides a comprehensive set of tools that Business Analysts can use to produce their best work. From Agile methodology to Process Models, from Mockups & Application Prototyping to Use Case Scenarios, from Traceability to Automatic Test Case generation - Business Analysts can pick-and-choose the tools that best fit their projects. TopTeam Analyst also improves overall efficiency by providing a central repository with collaboration features including online stakeholder reviews and approvals. Business Analysts in hundreds of organizations around the world use TopTeam Analyst to produce their best work. See demo at www.technosolutions.comPlatinum Sponsor

SPONSORS & EXHIBITORS

AUDIITPurpose-built software to expedite project results. Simple real-time reporting & deep detail capture! Finance, Resources, Deliverables.Platinum Sponsor

CAPILLARY CONSULTINGCapillary Consulting is a quality, value-driven, boutique consulting and learning firm with over 30 years of experience in aiding organisations to successfully plan, respond to, and navigate change and disruption in the private, public and not-for-profit sectors. We deliver highly personalised consulting and learning solutions in change management, organisational, leadership, strategy and team development. • Fostering Change Agent Networks • Growing Learning Organisations • Cultivating Curiosity • Creating Coaching Cultures • Organisational Analysis Capillary Consulting brings a deep learning focus that seamlessly blends with our highly personalized consultation approach. We discover, develop, design and deliver impactful solutions for any organization seeking innovative approaches to realize their potential.Bronze Sponsor

COUNTERPART SOLUTIONS INC.Counterpart Insights provides actionable intelligence, methods and workflow to help you direct your business initiatives and projects while building more efficient organizational capability and capacity. Our configurable features easily adapt to different roles within the organization: Executives, PMO’s and Project Managers. We empower success through simplicity; productivity through enablement; control through visibility; and efficiencies through insights. Come and visit us at Project World Toronto and let us showcase our innovative software for you. See why global organizations have chosen Counterpart Insights to transform the agility, efficiency and business alignment of their enterprise initiatives and projects.Silver Sponsor

SIGNAVIOSignavio is the next generation of Business Process Management (BPM) trusted by over 1,000 companies worldwide. Signavio Business Transformation Suite is a modern solution designed to leverage the interfaces, devices, and working practices of today with the future of your business in mind. The suite consists of three distinct products, Process Manager, Workflow Accelerator, and Process Intelligence, in addition to the Collaboration Hub, which integrates with each product and creates a single source of truth. Managing processes, automating workflows, and analyzing process-related data has never been easier.Silver Sponsor

BLUEPRINT SOFTWARE SYSTEMS INC.Blueprint is a market-leading provider of enterprise software that is purpose-built to accelerate and de-risk the digital transformation of the world’s largest organizations. Our technology dramatically increases the effectiveness of your IT DevOps toolchain by aligning it with business needs to optimize value delivery, while at the same time ensuring compliance with regulatory obligations. Sitting at the front of the toolchain, our enterprise-class platforms are highly scalable to support the largest, most complex initiatives involving highly distributed teams. Blueprint’s technology enables global market leaders to encourage collaboration and drive alignment between business, IT, and compliance teams, eliminating time-consuming, error-prone work and letting them focus on important, value-add activities. More than half of global Fortune 100 enterprises rely on Blueprint products to enable their digital transformation and increase the business value of product delivery at scale.Platinum Sponsor

MICROSOFT CORPORATION - PROJECT & VISIOAt Microsoft our mission and values are to help people and businesses throughout the world realize their full potential. Microsoft offers solutions to help organizations streamline project, resource, and portfolio management with Microsoft Project & Portfolio Management. Integrated planning tools help organizations keep track of projects, stay organized, and light up collaboration and integration with Microsoft Office and other solutions.Platinum Sponsor

SPARX SYSTEMS PTY LTDSparx Systems specializes in innovative visual modeling tools that enable enterprise-wide collaboration for business growth, performance, and competitive advantage. With 740,000+ effective users, Sparx Systems’ flagship modeling platform, Enterprise Architect, provides robust support for highly scalable cloud-enabled enterprise architectures. With its Strategic Alliance Partner IIBA®, Sparx Systems makes available the Tools & Techniques for BABOK® Guide v3, a cloud-based collaboration solution for the global business analysis community. This agile solution provides Business Analysis practitioners with the team-based ability to share a technology-assisted execution of BABOK® tasks and techniques, from ideation to implementation.Gold Sponsor

NORTHEASTERN UNIVERSITY - TORONTOFor more than 100 years, Northeastern has been driven by a simple truth: Experience deepens learning like nothing else can. Today, that truth has never been more relevant. Experience propels you beyond the confines of one discipline, campus, or degree to a lifetime of growth, learning, and knowledge creation, anytime, anywhere. Toronto is Northeastern’s first international campus, and part of a global network in London (UK), Silicon Valley, Seattle, and Charlotte. Northeastern Toronto delivers Master’s degree programs focused on in-demand fields and customized to regional employer needs, including project management, cybersecurity, and data analytics. Northeastern University Toronto is also partnering with the Toronto corporate and technology ecosystems to attract, retain, and invest in Canadian talent.Silver Sponsor

AVANTAvant is an innovative information technology integration and workflow solutions company. Our expertise stems from over 20 years of experience in software consulting and development. Our team is passionate about software, development tools, development processes, methodologies, and most importantly we are passionate about sharing our expertise with our clients and being a part of their growth and evolution. In addition to our Avant Consulting services and solutions, Avant is an Atlassian Solution Partner providing a full range of professional services supporting the full Atlassian stack including license sales, configuration & setup, managed hosting, data migration and custom plugin development.Bronze Sponsor

PYXIS TECHNOLOGIESPyxis Campus offers Scrum.org certifications as well as many other Agile training courses. Our trainers are members of the Scrum.org Professional Training Network (PTN) that regroups organizations that abide by high quality standards, respect Scrum values and improve the profession of software delivery. Pyxis’ Agile training program is based on solid expertise. It is designed by professionals for professionals and it allows you to benefit from our great experience and in-depth market knowledge.Silver Sponsor

ROYAL ROADS UNIVERSITYUniquely located on Vancouver Island, Royal Roads University is an extraordinary place of higher learning. Here, full-time students, professionals and lifelong learners can transform their education without putting their lives or careers on pause. From our interdisciplinary teaching, to our applied research, to our collaborative team-based model — all our programs are thoughtfully designed to balance both intellectual and personal growth that extends well beyond the classroom.Bronze Sponsor


38 39

PROJECT MANAGEMENT ASSOCIATION OF CANADA (PMAC)Association Partner


INTERNATIONAL ASSOCIATION OF INNOVATION PROFESSIONALS (IAIOP)With over 3000 members in 100+ countries, the International Association of Innovation Professionals (IAOIP.org) is the world’s only innovation certifying body, and the sole US TAG 279 to ISO (International Standards Organization). With this, our members are uniquely able to gain an early view, and help to influence the setting of global Innovation Standards. We are a networked community delivering innovation tools and collaboration across nations, industries governments, and academia. IAOIP’s Academy provides members with the latest in innovation training with on-demand access to learning from the top experts and practitioners in innovation. Join the IAIOP in setting the global bar for innovation, in driving actionable global innovation, developing the tools to innovate, offering certifications recognized globally, and providing a networked community to drive innovation success across the world.Association Partner

SCHULICH EXECUTIVE EDUCATION CENTREThe Schulich Executive Education Centre (SEEC) is a strategic business unit of the Schulich School of Business at York University in Toronto. Our role within the school is to provide lifelong learning for the development of professionals and executives long after their full-time education has been completed and they are in the work force. Because few of us have the same job for life, we constantly have to re-invent ourselves, learn new skills and adapt to the changing marketplace and business environment. Today’s professionals and executives must be able to quickly develop and fine-tune personal business skills to adapt and grow. Executive and Professional Development at Schulich is all about this kind of “just-in-time” learning – learning which is focused, practical and immediately applicable to the skills you need and the task at hand. Select from a wide variety of relevant management topics at Schulich today and use the new skills and techniques you learn at the office tomorrow. For inquiries, contact our customer care centre at 1-800-667-9380 Or visit SEEC website: http://seec.schulich.yorku.caBronze Sponsor

SOLUTIONS NETWORKDavid Barrett is a professional speaker, regular blogger, podcast host, author of 6 books and education advisor. He specializes in helping people and organizations execute to the plan by bridging the gap from strategy to execution.Bronze Sponsor

PMI DURHAM HIGHLANDSPMI-DHC is a non-profit chartered chapter of the Project Management Institute, Inc. (PMI) and is dedicated to advancing the practice, science, and profession of project management in the Durham region and surrounding area. We aim to foster project management networking amongst project management practitioners, corporations, learning institutions, and other PMI chapters. We provide opportunities for continuous learning, personal growth, professional development and mentorship through innovative community-based volunteering programs, professional networking, and community service activities.Association Partner

PMI TORONTOBe the primary source of Project Management Practice and Thought Leadership by establishing, engaging and growing the Toronto project management community through the positive impact of the Profession.Association Partner

PMI LAKESHOREAssociation Partner

CIPS - CANADA’S ASSOCIATION OF IT PROFESSIONALSCIPS, Canada’s Association of I.T. Professionals, offers Networking opportunities, Certification of IT professionals (I.S.P. and ITCP certifications), Accreditation of IT Post-Secondary programs, a niche IT Job Board, a voice to government, and represents Canadian IT professionals in international forums, encouraging and facilitating on-going professional development and safeguarding the public interest. www.cips.ca [email protected] Partner

IIBA TORONTOThe IIBA Toronto Chapter is a not-for-profit organization whose mission is to strengthen the visibility and role of business analysis by providing educational, networking and certification development opportunities for business analysts and related requirements practitioners in the Greater Toronto Area.Association Partner

INTERNATIONAL INSTITUTE OF BUSINESS ANALYSIS (IIBA)IIBA® is the non-profit professional association dedicated to the field of business analysis. Through a global network, IIBA connects over 29,000+ Members and more than 300 Corporate Members and 120 Chapters. As the voice of the business analysis community, IIBA supports the recognition of the profession and discipline and works to maintain the global standard for the practices and certification.Association Partner

TRISOTECHTrisotech is a global leader in digital enterprise transformation solutions, offering innovative and easy-to-use software tools that allow customers to visualize, innovate, transform and improve their digital enterprise processes and business decisions. Trisotech customers use The Digital Enterprise Suite to provide new and revolutionary ways for their knowledge workers to collaborate and succeed in an increasingly global, connected and competitive world. Trisotech products are providing digital transformation help to communications, agriculture, manufacturing, financial, healthcare, insurance, energy, distribution, government, and many other types of organizations.Bronze Sponsor


40 41


BUSINESS ANALYST TIMESBA Times has become the ultimate destination for the ever-growing Business Analyst community. Our team keeps the site consistently updated with in-depth articles, blogs, whitepapers and webinars, ensuring that BA Times is at the forefront of relevant content surrounding all developments regarding business/systems analysis, Certification, industry events and cutting-edge BA insights. Most importantly, BA Times is committed to the advancement and recognition of the Business Analyst Community.Media Partners

PROJECT MANAGEMENT TIMESProject Times has become the ultimate destination for the ever-growing PM community. Our team keeps the site consistently updated with in-depth articles, blogs, whitepapers, templates and webinars, ensuring that PM Times is at the forefront of relevant content surrounding all developments regarding project management, PMI Certification, industry events and cutting-edge PM insights. Most importantly, PM Times is committed to the advancement and recognition of the PM Community.Media Partners

NOTES

ACMP TORONTOThe Toronto Chapter of ACMP is a not for profit professional organization of Change Management Professionals. Together we share best practices, work together to further develop the profession of change management, and provide learning, development and networking opportunities. Founded in 2012, the Toronto Chapter continues to grow at a rapid pace with a membership of 250 change professionals, and a reach of over 2,000 as of March 2016. ACMP Toronto’s members represent public and private sector, external consultants, internal practitioners, and leaders in the field for many Canadian and Global organizations. Incorporated in 2011, ACMP boasts a worldwide membership of over 2500 change management professionals.Association Partner

PMI SOUTH WESTERN ONTARIOProject Management Institute’s South Western Ontario Chapter (PMI SWOC) is the central source for Project Management leadership, professional development and resources for people and organizations in the South Western Ontario region. The Chapter’s vision is to advance the mission and objectives of the Project Management Institute by developing a growing and committed membership of local Project Management Professionals through a recruiting and focused retention plan. PMI SWOC believes in promoting professionalism through project management principles and techniques with local businesses, universities, professional associations and the community. Our objectives include supporting and enhancing professionalism in Project Management by developing and providing quality programs based on local Project Manager needs. We also aim at creating and delivering educational program that strengthens local Project Manager skills and supports the Project Management Institute Certification Programs. Website: www.pmiswoc.orgAssociation Partner


42 43

DID YOU KNOW?Advanced degreeholders earn a salary35% higher than those with a bachelor’s degree?

Earn a Master’s inProject Management from a Top U.S. University - in Canada northeasterntoronto.ca

[email protected]

> PMI GAC accredited program

> The only Project Management Master’s degree o� ered in English in Canada

> Study fully online or on campus in Toronto

> Flexible start dates

+ Scholarships available

BOSTON October 7-10, 2019

CHICAGO December 2-5, 2019

VANCOUVER October 28-31, 2019

2019 FALL CONFERENCE SCHEDULENOTES

1-877-20-TopTeam +1 360-260-0710

http://www.TechnoSolutions.com

What does the GDP of top fivecountries have to do withRequirements Management?

It turns out, if you add the assets of the financial institutions that selected TopTeam Analyst as their

Requirements Management tool of choice, it comes to $3.95 trillion USD** - and that puts it at the fourth

place on the chart above! These institutions include the world’s largest mutual fund company, two of

Canada’s five largest banks, South Africa’s largest bank and Australia’s largest investment bank.

USAChinaJapanTopTeamCustomers

GermanyUK

GD

P in

Tril

lions

US

D *

17.4

10.4

4.61

2.952.843.95

*, ** Source Wikipedia

■ Enterprise Agile, Waterfall and Hybrid

■ User Stories to BPMN 2.0 Process Modeling

■ Use Cases to Application Prototying

■ Fully Integrated Enterprise Repository

Visit our exhibit to see how TopTeam Analyst can help your organization streamline requirements

process, accelerate projects and gain competitive advantage.

1 TopTeam Analyst was ranked number one out of the 184 toolsevaluated in a 2016 Requirements Management tools evaluationreport published by a reputed requirements consulting company inthe US. We must be doing something right!

FUTURE FORWARD - pmbaconferences.com€¦ · FUTURE FORWARD EVENT GUIDE The PMI Registered...

Documents

Transcript of FUTURE FORWARD - pmbaconferences.com€¦ · FUTURE FORWARD EVENT GUIDE The PMI Registered...