Business Growth Hub Breakfast Series: Manchester Invest in You

The Manchester Employer Suite

Tuesday 14th July

8:30am – 10:30am

Welcome

Janine Smith

Growth Services Manager

Business Growth Hub

9:05am – Outline of Executive Development Programme - Dawn Duggan, Executive

Development Manager, Business Growth Hub

9:15am – Jude Honeyman, Head of Leadership & Design, Total Excellence Centre

9:25am – Lyn Clement, Director, BeLogical UK

9:35am – Lesley Noone, Director of Business, Financial and Professional Skills, The Skills

Company

9:45am – Question & Answer session

10:05am – Closing Remarks – Janine Smith

10:10 – Networking

10:30 – Event Close

Dawn Duggan

Executive Development Manager

Business Growth Hub

Executive Development Programme

Grow Greater Manchester businesses through developing the skills and competencies of the owners / senior executives.

– Creating new jobs– Safeguarding jobs at risk of redundancy– Creating new products / procedures– Increasing GVA

Content of the Programme

• ERDF /RGF fully funded support• Delivery Dec 2014 – June 2015• 18 hours (3 days) development for executives and executive

teams• Diagnostic completed to identify business growth aims and

leader development areas• Support delivered by externally procured suppliers • Broad range of delivery models and content• Impact analysis with every participating business – Oct 2015• Ongoing business support from BGH and procured suppliers

Outputs to Date

• No of business benefiting from the programme - 187• No of participating individuals - 400

• Potential no of jobs created – 388• Potential no of jobs safeguarded – 242• Potential new products/processes - 119

Feedback from Businesses

• Degree 53• KHES• Boo Consulting• Be Logical

Next Steps for the Executive Development

Programme

Jude Honeyman

Head of Leadership & Design

Total Excellence Programme

Inspirational Leadership Programme

2015

There’s a Spark in Everyone…WE CAN FIND IT!

The Programme

Designed to equip Directors, Leaders and Senior Managers with the skills, knowledge and confidence to lead their business, in an era when success increasingly depends on its people.

1. To Un-Tap Potential.

2. To Share Good Practice & Experience

3. To Nurture “Winners”

And Create & Safeguard Jobs within the SME Sector

There’s a Spark in Everyone…WE CAN FIND IT!

3 Days of Development

Day 1 • Introductions

• Meeting Skills

• High Performing Teams

• Understanding Team

Chemistry

• Leadership and Teams

• Leading the Business

• Application of Learning

Day 2• Leadership Communication

• Personal Impact

• The Leader Networking

• Feedback Skills

• Benefits of planning

• Long Term vision

• Successful Businesses

• Application of Learning

Day 3• Growing the Business

• Managing Conflict

• Delegating Effectively

• Managing Change

• Action Planning

• Next Steps……

• Further Support

• Application of Learning

There’s a Spark in Everyone…WE CAN FIND IT!

SME Growing Businesses!

There’s a Spark in Everyone…WE CAN FIND IT!

SME Growing Businesses!

There’s a Spark in Everyone…WE CAN FIND IT!

What’s next – Celebrating Success

• Re-group on September 25th 2015 – All Cohorts

• Sharing Best Practice, Contacts, Business Growth Hub Update,

Recruitment Topics, Speed Business Networking, Guest Speakers and

much more

• Keeping Business Growth on the agenda at this high energy event!

• Developing Partnerships

• Looking Forward.......

There’s a Spark in Everyone…WE CAN FIND IT!

Group Shots!

There’s a Spark in Everyone…WE CAN FIND IT!

Group Shots!

There’s a Spark in Everyone…WE CAN FIND IT!

Group Shots

Lyn Clement

Director

BeLogical UK

Our Key Drivers:

• Customer Satisfaction• Offering a FULL range of Communication Services• Education of employees so they improve• Recognition from customers in regards to the extra mile we go.• Honesty and integrity in a marketplace (telecoms & IT)• Testimonials

How Business Growth Hub helped us:● Refocused us● You forget what you know and how to apply what you know.● Helps you to realise what you are good at and where you need others to assist you● Gave us a real short term business goal to aim for

What did we set out to get from this course?

Improving internal systems and increasing efficiencies

Understanding the make up of our work force and what motivated or otherwise about their day to day roles

Enabling 2 working directors to have time to plan and be “ON” the business rather than constantly “IN” the business

Delegation of duties from Director level to the correct people within the business

Employment of 2 additional heads into the business

What did we set out to get from this course?

Improving internal systems and increasing efficiencies

Understanding the make up of our work force and what motivated or otherwise about their day to day roles

Enabling 2 working directors to have time to plan and be “ON” the business rather than constantly “IN” the business

Delegation of duties from Director level to the correct people within the business

Employment of 2 additional heads into the business

My customers are important to me

“I should like to thank you for the excellent service provided by BeLogical. I finally made the move from BT after 27 years, and wondered why we hadn’t made it sooner! Your service is second to none…”

“BeLogical were proactive, persistent and in the end got the job done, this was a really refreshing change. I have no hesitation in recommending BeLogical as a business and a provider, and I would like to say thank you for a world class service.”

“…when we decided to move away from BT to BeLogical, it was all delivered exactly as promised, seamlessly and on time.

BeLogical are undoubtedly very knowledgeable, experienced and professional in their field and I will have no hesitation in recommending them to anyone seeking a reliable provider.”

“BeLogical did exactly what they said they would do, they informed us at every single step, made us feel comfortable with the whole process, presented the savings and supplier options to us and when the time came to switching provider it was entirely painless.”

Lesley Noone

Director of Business, Financial and Professional Skills

The Skills Company

About The Skills Company ….• Part of the Manchester Growth Company• Biggest provider of work-related training in

Greater Manchester• Proven track record over 25 years• 90% of employers say that they would

recommend us to another employer

How can we help your business?• Help to identify and meet the skill needs

of the business• Full commercial training offer to meet

immediate skills needs:– Regulatory– Business and interpersonal skills– Open and bespoke programmes

• Qualification training including a wide range of technical and professional qualifications and P/T degrees up to L6 (Honours) across a range of industries

How can we help your business?• Recruitment service including help to

attract and develop young talent within the business:– Traineeships– Apprenticeships (L2 – L5)

• Help to maximise government funding to support skills development across the business – young people and adults

• Advice on changes to the Apprenticeship system

Questions & Answers

Closing Remarks

Janine Smith

Growth Services Manager

Business Growth Hub

Upcoming Events

31st July: 11:30 - 14:00 - July Business Growth Hub Lunch

Stockport Business and Innovation Centre, Stockport

11th September: 08:00 - 10:30 - Trafford Finance for Growth Breakfast

Lancashire County Cricket Club, Trafford

14th September: 08:00 - 10.00 - Wigan Business Growth Hub Breakfast

DW Stadium, Wigan

Contact us to find out more:

Phone: 0161 359 3050

Email: info@businessgrowthhub.com

www.businessgrowthhub.com

@bizgrowthhub

Business Growth Hub

+Businessgrowthhub