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100 Student Services I
Irvine, CA 92697-2075
(Across from Starbucks)
Monday-Friday, 8 am - 5 pm
(949) 824-6881
www.career.uci.edu
Job Search Guide
Corporate Alliance Group (CAG)/Careerfest 3
The Career Journey 4
Career Center Services 5
Transferable Skills 6
Internships 7
Informational Interviews 7
Your Online Presence 8
Job Search Tips 9
Whats Your Networking Quotient? 10Resume Help 12
What is a CV? 12
Resume Categories 13
Action Verbs 14
Resume Examples 15
What Not to Do 25
Too Much or Too Little: Make it Fill 26
Make it Fit 27
Providing References 28
Job Search Correspondence/Sample Cover Letter Format 29
Sample Internship Cover Letter 30
Sample Cover Letter 30
Email Correspondence 31
Thank-You Letters 32
Ten Rules of Interviewing 33
Behavioral Interviews 34
Typical Interview Questions 35
Questions to Ask Employers 36
On Campus Interviews (OCI) 36Evaluating Company Benefits 37
Advertiser Index 38
Cover design by the
University of California, Irvine,
Career Center
for more information go to
www.career.uci.edu or call
(949) 824-6881
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4 University of California, Irvine Career Center
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www.career.uci.edu University of California, Irvine 5
Individual Career CounselingAppointments with professional career counselors are
available for career planning, job search and graduate
school preparation
Take Ten10 minute drop-in career consultation & resume critiques
Internship AdvisingInternship workshops and individual advising appointments
are available
WorkshopsOffered daily to provide information about resume writing,
interviewing techniques, job search strategies, internship
planning, and graduate/professional school preparation
Webshops24/7 access to workshops: Short flash presentations on
career/job search related topics
Career FestA series of 20+ panel presentations on various industries and
careers You will have the opportunity to gain knowledge
about your particular career interests and network with
professionals
Career AssessmentsThe Strong Interest Inventory and the Myers-Briggs
assessment will help you gather information for career
decision making
Career Resource LibraryFeatures information on occupations, graduate/
professional school programs and various industries
UCDC and Sacramento Internship ProgramsProvides students with the resources to obtain summer
internships in Washington, DC and Sacramento
Career ConnectionsOnline database of UCI alumni and community members in
various careers willing to answer your career questions
On Campus Interviewing (OCI)Companies conduct on-campus interviews each quarter of
the academic year for full-time and internship positions
Job & Internship Listings (Zotlink)Over 22,000 full-time, part-time, work-study, and summer/
seasonal positions are listed on Zotlink each year
VaultOnline Career Resource Library
Going GlobalOnline research tool containing country-specificinformation with recommended websites and insider tips
and advice regarding employment
Facebook
Join the Career Center Facebook Group to stay up-to-dateon upcoming events, read quick tips, and view photos ofour events
VideosView short videos where you can get tips from employers,advice from the Career Center staff, and career-related
information from your UCI Peers!
Quick TipsQuickTips online can answer most of your questions
including choosing a major, writing a resume/cover letter,interviewing, dining etiquette, and applying to grad school
Events Work-Study & Campus Job Fair (Welcome
Week)
Career Fairs (Fall, Winter, Spring)
Graduate/Professional School Day (Fall)
Law School Fair (Fall)
Career Fest (Winter)
Internship Daze (Winter)
Health Professions Graduate School Fair (Spring)
Guest Speakers (Throughout the Year)
Career Center Services
Peer Consultants2010-2011
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6 University of California, Irvine Career Center
Transferable Skills
Transferable skills are skills that can be taken from ones life experience and be applied to another
very different life experience Prospective employers expect you to articulate and apply the skillsyou have learned in college and in everyday life to the work environment
What are My Transferable Skills?Your transferable skills are aptitudes usually acquired at an early age and refined over time by
experience and education
There are three types of transferable skills:
Examples of Skills Related to...
Information/ DataSchedule/Coordinate
Edit/WriteCompute
AnalyzeInnovate
Budget/Forecast
SynthesizeOrganize/Plan
Research
PeopleRepresent/Advocate
Speak/PresentPersuade/Sell
SuperviseTrain/Teach/Tutor
Negotiate/Mediate
Counsel/AdviseCollaborate
Serve Clients/Customer
ThingsHandle
OperateSet up/Install
DesignRepair/Restore
Maintain
Build/ConstructSketch/Draw
Inspect/Test
ActivityIdentify 3 of your favorite transferable skills Then give 2 examples from your past experience for each
skill Remember: Experience includes volunteer activities, club/organization leadership activities,part-time jobs, internships, classes, etc
Skill: Coordinate
Example: Coordinated a drinking and driving lecture for 2,500 students.
Example: Coordinated alumni events to raise funding for non-profit organizations.
Skill #1: _______________________________________________________________________________________
Example: _____________________________________________________________________________________
Example: _____________________________________________________________________________________
Skill #2: _______________________________________________________________________________________
Example: _____________________________________________________________________________________
Example: _____________________________________________________________________________________
Skill #3: _______________________________________________________________________________________
Example: _____________________________________________________________________________________
Example: _____________________________________________________________________________________
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www.career.uci.edu University of California, Irvine 7
Informational Interviews
Q :A : Internships
Setting Up Informational InterviewsLocate people in a profession of interest Ask familyand friends for contacts, join LinkedIn or a professional
organization, or visit Career Connections on the Career
Center website to find alums or professionals in your fieldSend a short email requesting an interview, follow up with aphone call to schedule a time and location You can also
cold call people if thats comfortable for you Mention if you
received their name through a mutual acquaintance as itmight make them more open to meeting you
Preparing for Informational InterviewsDo your homework Research the company and positionGenerate a list of questions you want to know about their
career and their advice on how to enter the professionWrite open-ended questions: What do you like most about
your job? If you were in my position, what would you
be doing to prepare for this job? Be flexible so you can
Interesting Internship Factoids*
1 Overall, students in the Class of 2010 who had internships
received an average salary offer of $41,580 Meanwhile,their classmates who didnt take internships received an
average starting salary offer of $34,601
2 New graduates who took part in an internship programwere more likely to have received a job offer than their
peers who had no internship experience
3 Study found that 423% of the seniors who had internship
experience and applied for a job received at least onejob offer
4 Among employers responding to 2010 survey, 834%say internship programs are designed to help the
organization recruit entry-level college hires
explore topics they bring up that you hadnt thought about
Prepare more questions than youll ask so you can choosewhats right for the situation
Whats Next?Send a thank-you note Ask if you may contact them againin the future and ask if they are willing to critique your
resume Update them every few months to let them knowabout your progress
Career ConnectionsAn online directory consisting of UCIalumni and community members
who have agreed to share theircareer and professional experiences with UCI students
Access this directory and resource for informationalinterviews at www.career.uci.edu.
Ways to Maximize Your Internship
1 Make sure the internship is project-based and you are
obtaining meaningful work experience
2 Deliver high-quality work and strive to exceedexpectations
3 Develop mentor relationships and conduct informationalinterviews with professionals across the organization
4 Take the initiative to seek additional responsibilities when
you have completed your work5 Maintain your network after the internship is over for
future referrals and letters of recommendation
6 Make the right first impressiondemonstrate professional
etiquette
How do I get a job without experience?
How do I gain experience without a job?
Completing an internship is helpful in:
a Focusing or confirming your career goalsb Building a professional network
c Developing your professional skills
The best way to learn about a job is to talk to someone who does it The goal of informational interviews is to collectinformation about a particular occupation or industry in which you have an interest By conducting informational interviews
you can make yourself more marketable, write targeted resumes, practice your interviewing skills and make valuablenetworking contacts Securing a job or internship is never the main focus of an informational interview, so dont ask for a
job If you conduct yourself in a professional manner, are well prepared and make a strong impression, you can cultivaterelationships that may lead to future jobs
*All statistics provided by the National Association of Colleges & Employers (NACE)
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8 University of California, Irvine Career Center
Your Online PresenceIts no secret that employers are using search engines and social networkingsites to learn about potential employees Here are some tips on how to protect your
image and make the internet work for you in your job search
Clean it up! Google yourself, make sure you would be ok with a future employer seeing what you find.
Set your Facebook/MySpace to private.
Make sure your Facebook/MySpace picture profile is presentable for an employer.
Ask your friends to untag you on photos that may not be professional.
Do you know all of your friends? They might work for or be a potential employer.
Clean up your profiles (no party pictures, no illegal activity, no foul language).
Use caution when posting on other walls (not everyone uses privacy settings).
Be aware of applications that may report you on the web (your whereabouts, etc.).
Are your blogs presentable to a future employer?
Remove any old versions of your resume that you may have posted.
Make it work! Google any company in which you have an interest, find out what other people are saying about them.
Check if any of the companies you are interested in have a Facebook account.
Join LinkedIn, its the professional version of Facebook.
Join professional groups in LinkedIn and follow companies you are interested in.
List your career goals on your LinkedIn profile.
When asking an individual to connect with you on LinkedIn, send a personalized email
(not the provided template)
Check out the workplace networks on Facebook.
Check if any of your companies of interest have an employee blog.
Post your resume on Zotlink (after having it critiqued at the Career Center).
Use caution when posting your resume on unsecure job boards (you may want to eliminate
your home address information)
Create a website to showcase some of your work.
Use niche job boards rather than huge national ones.
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www.career.uci.edu University of California, Irvine 9
5JOB SEARCH TIPS
A successful job search will utilize several of these strategies.
1
23
4
5
Talk to people you know
Discuss career goals with faculty
Conduct Informational Interviews
Attend Career Fest Panels (February)
Join Professional Organizations
Inquire directly with employers
Join Linkedincom
Watch a 5 Steps to Landing an Internship Webshop (wwwcareeruciedu)
Attend Internship Daze (January)
Search for internships on ZotLink
Search ZotLink
Review Company Employment Postings
Search job boards specific to your field
Participate in the On Campus Interview Program
View the Introduction to OCI Webshop (wwwcareeruciedu)
Attend Employer Information Sessions
Attend Career Fairs
UCI hosts a fair Fall, Winter, and Spring QuartersCheck fairs in the community
Networking
Internships
Internet Postings
On Campus Recruiting
Career Fairs
Recommended Resources: Career Connections, Directory of OC Networking Orgs.,dir.yahoo.com/Business_and_Economy/Organizations/Professional
Recommended Resource: Vault Guide to Top Internships: www.career.uci.edu or Career Library
Recommended Resource: Find Additional Resources: www.career.uci.edu
Recommended Resource: ZotLink: www.career.uci.edu
Recommended Resources: Career Fair Workshop, Career Center Videos
For more advice, attend a Job Search Strategies Workshop or stop by Take 10.
DO DONT- Tailor your resume/cover letter- Exhaust all of your resources- Research the employer- Keep track of your correspondence- Dress professionally- Consider employment agencies
- Forget the small companies- Discuss salary before the offer- Apply to any and every job- Procrastinate- Get discouraged
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10 University of California, Irvine Career Center
Whats YourNetworking Quotient?
In the job search process it really is about who you know More than 60% of successful job seekers
report they found their job through their connections If you want to be a successful job seeker youneed to start networking well before you need a job Conducting informational interviews, attending
club/organization functions, joining professional associations, and attending events on campus are a
few of the planned ways you can network In addition to these planned encounters with people whomight help you in your job search, you also need to be aware of those chance meetings that might
prove just as useful Below is a Networking IQ Quiz that will help you to see if you are taking advantageof all the networking opportunities available to you
1. You think networking isa A manipulative, deceitful way to get ahead
b A one-sided relationship where one person relies on the otherc A challenging activity that requires you to admit we all need the help of others from time to time
d A mutually beneficial long-term relationship where each party is open to opportunities to help the other advanceprofessionally
2. While you are in school youa Dont work or join organizations, your studies are all that mattersb Get a job to earn money, even though it has no connection to what you want to do for a career
c Get one internship your senior yeard Get several internships so you can get a variety of experiences and make more contacts
3. Your friend talks you into attending a social gathering. Do youa Stand in a corner by yourself and avoid eye contact if someone approachesb Look for someone else who seems uncomfortable, make eye contact and be open to talking
c Ask your friend to introduce you to others thered Start talking to people and try to work the room
4. When you are in the job market how will you look for jobs?a Read want adsb Post your resume on Monster and see what happens
c Tell everyone you know youre looking for workd Tell everyone and join professional organizations to meet more people
5. The Career Center is sponsoring a panel with people in the eld you want to enter. Youa Dont attend since its probably not for your majorb Attend the panel, but dont speak to anyone
c Attend the panel and ask for peoples cards before leavingd Attend the panel, speak to the presenters, ask for their cards and give them your card and possibly follow up with
an informational interview
6. Your friend invites you to a party. Someone there works at the company you want to work for.What do you do?
a Forget about it since a party is an inappropriate place to talk businessb Ask your friend to talk to the person about the company and report back to you
c Ask someone who knows the person well for an introductiond Approach the person, introduce yourself and start a conversation
7. While you are at UCI youa Just go to classes and studyb Go to some of the events sponsored by your department
c Join a club or organization, attend their events and join a committeed Join several clubs and organizations and take on leadership positions
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www.career.uci.edu University of California, Irvine 11
Scoring: a-0, b-1, c-2, d-3
0-5 Networking Phobic. You dont like networking,dont see a need for it and may believe asking
others for help is a sign of weakness You maywant to change your mindset and explore your
negative views toward networking
6-15 Networking Novice. You take only lowrisk opportunities to network and probably miss
many opportunities You need to explore yournetworking blocks and find a networking mentor
16-24 Networking Wanna B. Youre good at
recognizing networking opportunities andsometimes take the initiative Networking takes
you out of your comfort zone, but you clearlyunderstand the value of building connections
You need to build your confidence and learnstrategies to help you take the initiative more
25-30 Networking Genius. Youre a networkingpro You seek out opportunities to meet new
people, clearly understand the importanceof building connections and realize the key to
success is often not about what you know but whoyou know You might consider being a networking
mentor
8. Youre on a plane. Do youa Sit down, put on an eye mask and sleepb Read a book, and answer questions if the person next to
you asks you any
c Ask a simple question of the person sitting next to youand let them control the conversation
d Strike up a conversation with the person sitting next toyou since you never know if they might be an important
contact for you
9. How do you approach your classes?a Sit in the back corner and work on your laptop
b Sit near the front, talk to other students and answer theprofessors questions if asked directly
c Sit in the front row, ask questions and talk to the TAsduring their office hours and discussion sessions
d Sit in the front row, ask questions, attend the professorsoffice hours (even if you are doing well in the class) and
join a study group
10. Currently you
a Stick mostly to yourself and focus on your studiesb Socialize with people who started your program with
you
c Socialize with as many students in your department/school as possible
d Socialize with as many students as you can regardless ofdepartment or school
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12 University of California, Irvine Career Center
Resume Help
Whatever your career goal, you will becommunicating with employers in writing
especially with resumes, letters and emails You
will often make your first impression with an employer
through your writing, and you will want that impression to beoutstanding For additional resume help, view the Resume
Basics webshop online at www.career.uci.edu
ResumesAn effective resume succinctly describes your education
and experience that specifically relate to the job you are
applying for Your resume is a written snapshot that should
clearly support your career goal and be tailored to the
particular position for which you are applying Information
on the resume should be presented in order of relevance
to the position and the skills, knowledge and abilities it
requires
How to Develop a Resume
Analyze the job description for skills and abilities. Create a list of youraccomplishments and skills
Choose the appropriate format:
Chronologicalorganizes information by experiences
in reverse chronological order, with the most recent
positions first It is the most commonly used
Hybrid/Functionalorganizes information into
groupings of skills or accomplishments
Write descriptive phrasesBegin phrases with action
verbs, be specific and concise; match your abilities and
achievements to the skills required in the position
Resume Dos
Use a readable font
Emphasize results produced, significant
achievements, recognition from others
Quantify when possible and use specific examples
Check the spelling of every word; make sure
grammar and punctuation are correct
Have someone else proofread your resume
Get feedback from several people
Begin phrases with action verbs such as
developed or initiated or led
Be truthful about your accomplishments
Keep your resume to one page
Use resume quality paper for career fairs
Check formatting on printed version
Resume Donts
Use personal pronouns such as I or my
Use complete sentences
Include personal information such as marital
status, social security number, or age
Use flashy graphics or colored paper
Mention controversial activities or associations
List unrelated, detailed duties such as opened
mail or filed documents
Exaggerate your experience
Use abbreviations
Have a vague objective
Include high school information
What is a CV?
Outside the United States, CV and resume aresynonymous Inside the United States, CV stands for
curriculum vitae and is a document used to apply
for positions in an academic setting If you are applying
to graduate school you might be asked to submit a CV as
part of your application packet You can easily adapt your
current resume into a CV by adding 3 additional sections,
if you have had experience in those areas: 1) research
experience, 2) teaching/mentoring experience and 3)
publications or poster presentations You might want to
list these experience categories above your professional
experience to draw attention to your academic credentials
A CV also includes a list of your references with their job title
and contact information
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www.career.uci.edu University of California, Irvine 13
Resume CategoriesCONTACT INFORMATIONInclude name, address, phone, email
Melissa Martinez1234 University DriveIrvine, CA 92697
OBJECTIVEBrief statement indicating a specic job goal. May also highlight relevant skills.
To obtain an internship in public relations utilizing strong communication and writing skills
EDUCATIONName of school, degree, major(s) and minor(s), anticipated graduation date. Include coursework ifrelevant to position, include study abroad experiences, include GPA if it is 3.0 or higher.
University of California, IrvineBachelor of Science, Biological Sciences, June 2010GPA: 3.4
EXPERIENCEInclude paid, volunteer or military experience. Note the organization, job title, and dates ofemployment. Emphasize duties and accomplishments appropriate to the position for which you areapplying. List all experiences in reverse chronological order.
You may also divide this section into specic categories: RELATED EXPERIENCE / ADDITIONALEXPERIENCE / LEADERSHIP EXPERIENCE / INTERNSHIP EXPERIENCE / INTERNATIONALEXPERIENCE / LAB EXPERIENCE, ETC.
UCI Biological Science Department, TutorTutored 10-15 students in various science areas.
ACTIVITIES
List student activities, committees, professional
associationsdescribe any leadership roles or
special projects
RESEARCH/PUBLICATIONS
Describe relevant research projects and any
posters, articles, papers or books published
PROJECTS
Elaborate on relevant projects completed for a
class
SKILLS
Computer skills, lab techniques, or language skills
COMMUNITY INVOLVEMENT/VOLUNTEER
SERVICE
Describe involvement, leadership roles, and
demonstrated skills
PROFESSIONAL ASSOCIATIONS
List any involvement with professionalassociations
HONORS
May include academic honors, honor societies
and scholarships
LANGUAGES
Include the language and level of prociency, for
example uent or conversational, read and write
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14 University of California, Irvine Career Center
Action Verbs forResumes and Cover Letters
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www.career.uci.edu University of California, Irvine 15
David ParkerEmail: [email protected] Phone: 714-644-0000
Campus: Home:
2121 Wilson Dr. 2566 S. Mitchell St.
Costa Mesa, CA 92704 San Bernardino, CA 92885
OBJECTIVE
Seeking an internship in a creative setting that will utilize artistic and organizational skills.
EDUCATION
Bachelor of Arts in Studio Art June 2012
University of California, Irvine
GPA: 3.42
Relevant Courseworkn Interdisciplinary Digital Arts
n History of Intermedia
n Projects in Public Art Advanced Drawing
n Advanced Color Photography
EXPERIENCE
Claire Trevor, School of the Arts,University of California, Irvine October 2010 Present
Peer Advisor
n Assist students with scheduling upcoming courses and resolve current scheduling conflicts.
n Attend monthly meetings for information related to academic counseling services.
n
Perform office duties including answering telephones, filing, making copies and faxes.n Enhance interpersonal skills through individual contact with students and administration.
ACTIVITIES
Photographers Society,University of California, Irvine January 2009 Present
Member
n Participate in meetings and discussions related to the methods, arts and equipment for photography.
Circle K,University of California, Irvine September 2007 Present
Member
n Attended a Circle K conference focusing on leadership training.
n Participate in various service events around the local community working with children and at-risk youth.
SKILLS
Computer: Flash5, Adobe Photoshop, Adobe Illustrator, Adobe Premier, CorelDraw, Quark,
Microsoft Publisher, Microsoft Word, PowerPoint
Language: Conversational French
Internship Example
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16 University of California, Irvine Career Center
Lisa KaiPhone: 888-123-4567
Email: [email protected]
Website: www.lkart.com
OBJECTIVE To become part of the Disney Animation Internship Program
EDUCATION University of California, Irvine, June 2012
Bachelor of Arts, Studio Arts
Minor, Digital Arts
GPA:3.4
Accademia dell Arte, Arezzo, Italy, Summer 2009
University of California, Irvine, Travel Study Program
Courses: Advanced Acting, Art History, and Italian Language
EXHIBITIONS Winter Invitational,University Art Gallery, Irvine, California, 2012
Curated by Mary Lee
Senior Exhibition,University Art Gallery, Irvine, California, 2012
Curated by Joshua Allen
Awarded 2ndPlace Painting, Juried by Leslie Lock
Spring Annual,Wilson Gallery,Laguna Beach, California, 2009
Curated by Jennifer Wilson
JUROR Senior Exhibition, University Art Gallery, Irvine, California, 2009EXPERIENCE
RELATED Wilson Gallery, Laguna Beach, California
EXPERIENCE Intern, June 2009 Present
Attend weekly educational sessions on gallery pieces
Organized 6 exhibition opening receptions
Provide information to walk-in customers
Maintain a pristine gallery environment
Irvine Fine Arts Center, Irvine, California
Intern, Kids Art Club, June 2009 September 2009 Assisted Club Director to facilitate childrens art camp for ages 3-5
Created and managed youth painting, drawing, and sculpture projects
Arranged Kids Art Club Exhibition
Newport Beach Film Festival, Newport Beach, California
Volunteer, April 2007, 2008, 2009
Provided guests with theater information, ticket prices, schedule, and locations
Ushered guests to their theater seats
SKILLS Computer: Adobe Photoshop, Adobe Illustrator, CorelDraw, Adobe Flash
Language: Proficient in Italian
Education Abroad Example
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www.career.uci.edu University of California, Irvine 17
SAMANTHA NGO529 East Peltason Drive Irvine, CA 92617 (949) 824-5567 [email protected]
OBJECTIVE
Seeking a Copy Editor internship utilizing written, analytical, and organizational skills
EDUCATION
Bachelor of Arts in English, Cumulative GPA 3.5 June 2012
University of California, Irvine
Associate of Arts in Liberal Arts, Cumulative GPA 3.4 June 2009
Santa Ana College
RELEVANT EXPERIENCE
New University, University of California, Irvine
Newspaper Intern January 2010 presentn
Develop creative stories for school paper with a focus on student culturen Gather daily news events within the university by interviewing students, faculty, and administrators
El Don, Santa Ana CollegeNews Editor August 2007 June 2008n Responsible for all aspects of editing, writing, and reportingn Produced new story ideas for features based on current social, political and community eventsn Arranged interviews with students, faculty, business owners, and community members to gather local newsn Attended school and community events on a weekly basis to report on current events
OTHER EXPERIENCE
Mitchell Legal Investigations Inc., Irvine, CA
Administrative Assistant September2009 presentn Track new, open and closed client casesn Update supervisors daily schedule and inform him of upcoming eventsn Transcribe memos, letters, and reminders on a daily basisn Translate for Vietnamese speaking clients and witnesses
Starbucks Coffee, Irvine, CA
Supervisor August 2008 September 2009n Managed six baristas and coordinated breaksn Balanced registers, the vault and carried out financial transactions at local bankn Trained 5 new hires in areas of customer service, cashiering and store policiesn Maintained open communication with colleagues to reach companys core standards
Barista June 2007 August 2008n Provided excellent customer service to ensure consumers satisfactionn Brewed coffee, took orders and prepared drinksn Maintained store and stock inventory
SKILLSn Language:Fluent in Vietnamesen Computer:Proficient in Microsoft Office, Photoshop, Final Cut Pro, Macromedia Dreamweaver
HONORS/ SCHOLARSHIPS/AWARDSn Deans Honor List, University of California, Irvine Fall 2009n Mirrle W. Bouchey English Major Scholarship, Santa Ana College Spring 2009n
Bronze Service and Leadership Award, Santa Ana College Spring 2009
Transfer Student Example
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18 University of California, Irvine Career Center
Andrew Anteater
34 Campus (949) 846-6889
Irvine, CA 92697 [email protected]
Objective A management consulting position in the field of Customer Relationship Management utilizingstrong analytical and customer service skills
Education Bachelor of Arts in Economics June 2012 Bachelor of Arts in Psychology
University of California, Irvine
Relevant Courses: Finance, Accounting, Computer Science and Calculus
Skills Computer: Proficient in both Macintosh and PC computers. Knowledge of WordPerfect,Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe Photoshop, and HTML
Languages: Fluent in Mandarin, Cantonese (spoken)
Experience Sales Associate July 2009-presentBanana Republic, Costa Mesa, CA
Awarded Star Performer the first month of employment
Continuously exceed sales goals by 150%, well surpassing average associates goals
Manage all customer service activities
Intern Manager for Senior Financial Consultant February 2009-present
Merrill Lynch, Costa Mesa, CA
Facilitate major marketing projects resulting in a 20% increase of clients and generating an
additional $1 million in revenue
Analyze current financial market conditions and compile data from S&P 500 reports for clients
Promoted to Intern Manager within six months
Hired and trained new team of interns to support two senior financial consultants
Sales Representative November 2008-April 2009Cashmere Elite, Newport Beach, CA
Achieved number one sales representative position in the first four months by increasing sales
over 50%, twice the growth rate of the company Hired as sales representative and promoted to sales manager within four months
Customer Service Representative October 2007-January 2008Merrill Lynch, Newport Beach, CA
Cold called potential customers to attend investment seminars
Attracted 30% more attendees to the Merrill Lynch seminar
Activities/Services Elected ASUCI Administrative Intern and Greek Affairs Commissioner (2008-2010)Elected Kappa Alpha Theta Publicity and Activities chair (2008-2010)
Songfest Winner (2009 Musical competition that benefited various philanthropies)
Double Major Example
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www.career.uci.edu University of California, Irvine 19
Dylan McDermott123 Stanford CtIrvine, CA 92612(949) 123-4567, dylanmcdermott@uciedu
OBJECTIVEAn opportunity to be involved in the design, engineering and testing of innovative vehicles
EDUCATIONUniversity of California Irvine, Irvine, CABS Degree in Mechanical Engineering, Specialization in Mechanical System Design June 2012Art Center School of Design, Pasadena, CAProduct and Transportation Design Course December 2009
ENGINEERING PROJECT EXPERIENCEUCI 2011 Formula SAE Race Team September 2011 - presentLead Chassis Engineer Lead a team of 6-8 students in the design of a lightweight, chrome-moly space frame
chassis to conform to SAE rules, and successfully integrated other vehicle subsystems for 2011 race carManage a team of 6 students to manufacture and assemble the prototype chassis and to packagecomponents for final assembly
UCI Engineering Design in Industry Program: The Dolphin Project March 2011-June 2011Team Member Worked with a team of 5 engineering students to perform a design and feasibility study of the
energy saving opportunity in the application of a bulbous nose design to a 30 ft displacement yachtExpected savings are in the range of 30 percent
Extreme Gravity Racing January 2010-September 2010
Team Member/Lead Worked on the design and construction of the 2008 UCI Extreme Gravity Racer, which wonthe 2008 Most Innovative Design Award Led team for the UCI 2009 Extreme Gravity Racer EventManaged a 4 person team to construct a steel tube space frame chassis and was responsible for theCNC machining of components for innovative steering system
ADDITIONAL EXPERIENCEUCI student section, American Society of Mechanical Engineers May 2010-PresentPresident Organized social and professional events for mechanical engineering students such as professional
visits from Kiewit Pacific, and Northrop Grumman, as well as an annual Engineering Alumni Night, and
Engineers Week BBQ
UCI student chapter, Society of Automotive Engineers May 2009-June 2010
Member Worked on the 2008 Formula SAE car restoration project to update and test the 2009 car for the 2010FSAE practice event
TECHNICAL SKILLS
Drawing: Perspective drawing, basic rendering, Adobe Photoshop and IllustratorDesign: Solidworks, Mathematica, CosmoWorksManufacturing: FeatureCam, CNC/manual mill and lathe, TIG and MIG weldingReporting: 8Matlab, Labview, Microsoft Office
AWARDSExcellence in Engineering Design, 2010Department of Mechanical and Aerospace Engineering Service Award, 2010
Most Innovative Design Award, Extreme Gravity Racer, 2010
Technical Example
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20 University of California, Irvine Career Center
Lawrence A. Walker2345 McNally (626) 798-3458
Altadena, CA 91001 [email protected]
Objective Seeking employment in a hospital laboratory setting
Education B.S., Biological Sciences
Specialization: Cell Biology, and Molecular and Biochemistry
University of California, Irvine, GPA 3.4 June 2012
Relevant Immunology with Hematology, Human Parasitology Coursework Virology, Cell Biology, Microbiology, Biochemistry Laboratory
Laboratory Enzyme characterization, RIAs, ion-exchange chromatography, gel electrophoresis,Skills protein assays, plasma preps, aseptic techniques, use of radioisotopes, HPLC, cell fractionation
Certification Certified Blood Withdrawal, EKG Technician
Experience Research Assistant, UCI Biochemistry Department January 2011- present
Carry out research project in Biochemistry in the electron transport chain in the nitrogen-fixing bacteriaAzotobacter vinelandii . Work is in the process of publication.
President, Flying Samaritans, Irvine, CA September 2010- present
Promote club to college students interested in healthcare. Oversee other officers and activities of the club
to communicate purpose of organization.
Hospital Volunteer, Friendly Hills Healthcare Network, Pasadena, CA December 2008- December 2009
Shadowed and assisted doctors and nurses in the Emergency Room and Dietary Nutrition Office.Transported and handled discharge of patients.
Tutor, UCI Biological Sciences Department April 2008-June 2008Tutored 10-15 students in various areas of need in the sciences.
Honors Deans Honor List: 10 Quarters
Joseph H. Stephens Award for Outstanding Research in Molecular Biology & Biochemistry
Phi Beta Kappa
Golden Key Honor Society
Activities American Red Cross, 2009
Habitat for Humanity, 2009
AIDS Walk in Orange County, 2007
Skills Proficient in Sigma Plot, Jandel and Microsoft Office
Laboratory Experience Example
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www.career.uci.edu University of California, Irvine 21
ALICIA GUTIERREZ
180 W. Peltason Drive #3 [email protected]
Irvine, California 92695 (949) 856-2876
OBJECTIVE Elementary School Teacher
EDUCATION University of California, IrvineB.A., International Studies, Minor: Education, June 2011University of Costa Rica, Educational Abroad Program, Spring 2010
RELEVANT Vista Verde Elementary School, Irvine, CA (September 2010-present)EXPERIENCE Tutor and Teachers Aide
Evaluate and assess 1st grade math skills.
Motivate underachieving students toward success in their annual district exams. Design individualized curriculum.
Saddleback High School, Santa Ana, CA (September 2010-present)
Teaching Intern Develop a semester teaching unit on culture, ethnicity and identity.
Conceptualize and implement a yearlong project for ESL students culminating in a journal of
autobiographical works. Create a learning tool and model for other ESL teachers.
Draft proposal to finance project, which resulted in being awarded grant support.
National Cheerleaders Association, Garland, TX (July-August 2008 & 2009) Instructor and Camp Leader Instructed students of all ages in cheerleading, gymnastics and dance.
Collaborated with a team of instructors to create a positive, fun and lively learning
atmosphere.
OTHER Rush Chairperson for Chi Omega Sorority,Irvine, CA (January 2010-present)EXPERIENCE Direct team of 70 chapter members in planning recruitment.
Recruit women to join Chi Omega Mu Chapter by implementing marketing strategies.
Increased chapter unity and spirit by designing team building activities.
Budget spending for Rush preparation week and Rush week.
Managing Editor,Maganda, a Filipino Literary and Art Magazine, Garden Grove, CA(June 2009-May 2010)
Organized fundraising and promotional events.
Designed visual concept for the magazines 2008 debut.
Sought out performers for events.
Salesperson, Macys,Costa Mesa, CA (July 2009-December 2009)
Refined communication skills and marketing techniques.
Led in clothing sales for the months of July and August.
SKILLS Proficient in conversational Spanish.
Microsoft Word, Excel, Adobe Photoshop, Dreamweaver, SoundEdit Pro.
Chronological Example
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22 University of California, Irvine Career Center
Alicia Gutierrez180 W. Peltason Drive #3 Irvine, CA 92695 949.999.9999 [email protected]
OBJECTIVE To obtain a position in marketing applying strong leadership andcommunication skills
EDUCATION University of California, IrvineBachelor of Arts, International Studies, June 2011Minor, Educational StudiesEducational Abroad Program, University of Costa Rica, Spring 2010
EXPERIENCEMarketing Chi Omega Sorority, Irvine, CA Rush Chairperson, January 2010-present
Recruit women to join Chi Omega Mu Chapter by implementing marketingstrategies
Direct team of 70 chapter members in planning recruitment Increased chapter membership by 25%
Management Saddleback High School, Santa Ana, CA
Teaching Intern, September 2010-present Develop and enhance management skills in ESL classroom of 24 students Coordinate classroom activities and projects to enrich learning exercises
Vista Verde Elementary School, Irvine, CA
Tutor and Teachers Aide, September 2010-present Evaluated and assessed 1st grade math skills Motivated underachieving students toward success in their annual district
exams Designed and organized individual curriculum
National Cheerleaders Association, Garland, TX Instructor and Camp Leader, Summer 2008-2009
Collaborated with a team of instructors to create a positive, fun and livelylearning atmosphere
Instructed students of all ages in cheerleading, gymnastics, and dance
Communication Maganda, a Filipino Literary and Art Magazine, Irvine, CA Managing Editor, June 2009-May 2010
Wrote fundraising proposals and advertising for promotional events Contacted and communicated with performers for events
Macys, Costa Mesa, CASalesperson, July 2009-December 2009 Assisted customers in merchandise selection and purchase
SKILLS Microsoft Excel, Word, Adobe Photoshop, Dreamweaver, SoundEdit ProProficient in conversational Spanish
Hybrid/Functional Example
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Zehua Tang
83 Main St., Irvine, CA 92617 (555) 555-5555; [email protected] To utilize physics knowledge, programming skills and ability to analyze complex problems through joining a design and
development group
Education M.S., Physics, University of California at Irvine June 2012B.S., Computational Physics, University of California at Davis December 2008
Skills
Proficient in C, C++, LATEX, UNIX Shells and familiar with Perl, HTML, Java. Comfortable with systems management in most Linux, Windows and Macintosh platforms. Familiar with clean room procedures and scanning electron microscope (SEM) operation. Comfortable with the operation of CAD programs such as AutoCAD and SolidWorks.
Work Experience
Graduate Research Assistant, UC Irvine, Physics Department January 2010 Present Familiar with the synthesis of rare earth metallic crystals and their characterization of magnetic and superconducting properties. Assisted with the setup and maintenance of Dr. Fisks new lab at UCI including high temperature furnaces, cryogenic systems,
powder diffraction X-ray systems and scanning electron microscope analysis. Performed laboratory research to examine complex problems and the results are pending publication.
Teaching Assistant, UC Irvine, Physics Department August 2009 January 2010 Instructed various undergraduate physics laboratory courses. Led discussion and laboratory sections to facilitate students learning of complex materials and topics.
Developed presentations for groups of 200 students of various knowledge and skill levels.Research Assistant, UC Davis, Physics Department January 2007 June 2008
Learned to function cohesively in a diverse group setting through the analysis of applications to the Monte-Carloalgorithm, both classical and quantum, through international collaborations.
Utilized C, C++ and Fortran to optimize algorithms and code for use in high performance computing.IT Technician, UC Davis, Bookstore September 2006 June 2007
Managed servers and cash registers including Unix database servers. Designed and deployed a wireless system for use in an inventory system.
IT Technician, Marelich Mechanical, Hayward, CA July 2004 August 2006 Managed, with two other employees, 500 users at eleven locations. Configured and managed Windows and Linux web and file servers using a combination of shell and Perl scripting. Developed a database to track inventory and managed the backup system.
Assistant Project Engineer, Modern Continental, La Paloma, CA January 2004 July 2004 Tracked the progress of a multi-million dollar mechanical contract for the power plant construction by developing a
billing budget. Composed and proposed change orders for the construction work.
Achievements and Activities
Co-authored Destruction of superconductivity by impurities in the attractive Hubbard model, Phys. Rev. B, 144513, no. 72(2008).
Presented a talk and paper entitled Analysis of the Wang-Landu algorithm and its application the Bloom-Capel Modelduring the 2008 workshop of Recent Developments in Computer Simulation Studies in Condensed Matter Physics at GeorgiaTech University.
Graduate Student Example
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24 University of California, Irvine Career Center
CV for Undergraduate Students
Home: (714) 666-6666200 Main Street Cell: (714) 555-5555Fullerton, CA 92838 Email: [email protected]
Education University of California, Irvine August 2012 B.A. International Studies, emphasis in Global Conict & European History B.A. Psychology and Social Behavior, emphasis in Developmental Psychology Minor in Asian American Studies, Deans Honor List 7 quarters
Education Abroad Program, Japan Global Studies Program (April 2012 July 2012)
Research University of California, Irvine Department of Psychology and Social Behavior Summer Undergraduate Research Fellowship Scholar June 2010 August 2010 v Research involved understanding creativity in adolescents. v Observed pictorial representations of words drawn by adolescents in China and in the United States, also
transferred coded data into SPSS. v Researched migrants creativity toward adapting to new environments.
Work History Washington, DC - Asian Pacic American Legal Resource CenterProgram Assistant Intern September 2011 December 2011
v Researched and coordinated the Chinese senior community clinic in Germantown. v Conducted client intake on the bilingual hotline to help clients in matters involving domestic violence,
employment, immigration law, and other legal issues. v Attended various conferences on legal advocacy, and documented client information on Kemps Software
Data Network.
University of California, Irvine Ofce of Research & Graduate Studies Student Assistant III September 2009 September 2011 v Managed Reimbursement Form 5 for budget database, Microsoft Excel for data entries. v Designed yers with Microsoft Word ClipArt to promote UC LEADS Information Sessions and Awareness
Campaigns, and generated evaluation forms.
v Formulated three portfolios for Ofce of Graduate Studies undergraduate programs.
University of California, Irvine Ofce of Financial Aid & Scholarships Financial Aid Peer Advisor July 2008 - September 2009 v Serviced students regarding their nancial aid les, a phone operator, mail production and distribution, and
met deadline due dates. v Used Infamous & Liberty software for inputting award letters, electronic fund transfers, loan promissory notes,
send back letters, and other selections on both databases.
Leadership University of California, Irvine Counseling CenterExperience Counseling Public Liaison And Networking Team (PLANT) Sept. 2011 March 2012 v Formulated a coalition to advocate for the Counseling Center against the stigma and the social fears of
interacting and seeking counseling. Associate Coordinator Sept 2010- June 2011
v Team consisted of 15 educators, provided guidance as a mentor for nine (9) succeeding educators. v Served as a budget analyst for the Peer Program. Peer Educator Sept 2009- June 2010 v Collaborated with a team of 8 educators to research and present workshops on psycho-educational
preventive issues including: assertiveness training, communications, conict management, depression,eating disorder, goal/time management, grief, intimate relationships, living together, stress management, andtest anxiety.
v Supplied handouts on a series of one-hour workshops marketing the Counseling Center.
Skills and v Languages: Fluent in Taiwanese, Mandarin (conversational), currently learning JapaneseAbilities v Participated in All University Leadership Conferences (2010 & 2011) v Procient with Windows, Ofce XP, Word, Excel, PowerPoint, SPSS
Lynne Le
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What Not to Do
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ProvidingReferences
Employers use references to verify information and
experience you have given them via the resume andinterview
3 Before using a person as a reference, ask them if theywould be comfortable serving as a reference for you
(ie, will they say positive things), before you give theirname to the employer We suggest meeting with that
person to familiarize them with the types of positions towhich you are applying and perhaps give them a copy
of your resume
3 References should be people with whom you workedon a regular basis who know your work ethic and can
provide a positive recommendation
3 The quality of the relationship is more important than the
job status of your reference It is better to use a personin a less prestigious position if they know you well, as
opposed to the Director who you saw infrequently
3 It is best to have references from jobs, research, and
activities related to the job you are seeking, butany person with whom you worked may serve as a
reference If in doubt, check with a Career Counselor
3 Typically, you will be asked to provide 3-4 references, orpeople who know you well
Your Name
Your Address
Your Phone
Your Email
References
NAME
TITLE
ORGANIZATION
CONTACT INFO (email, address, phone)
For Example:
Jan Miles
Business Operations Manager
ACE Hospital Supplies
25 Colorado Blvd.
Los Angeles, CA 90313
714-555-5555
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Job Search Correspondence
Throughout your job search, you will be corresponding with employers through cover
letters, thank-you letters, acceptance letters (accepting an employment offer),or rejection letters (declining an employment offer) You will often make your first
impression with an employer through your writing and you will want that impression to
be outstanding Correspondence, whether an email or hard copy letter, should beprofessional, tailored, concise, and well-written
Your full name
Street address
City, State and ZIP
Date
Contact Name
Title
Company or Organization Name
Street address
City, State and ZIP
Dear_____________________:
(Paragraph 1) State your reason for contacting this organization (i.e., the position you areseeking and the department, how you learned about the available job). Include: I am enclosing/
attaching my resume for your consideration.
(Paragraph 2) Describe your specific interest in the position, field of work, company, etc. Relate
your interest, skills, and abilities to the organization you are contacting. Highlight the elements
of your background which relate to the position. Use action verbs to connect your experiences
to the job description.
(Paragraph 3) Express a desire to arrange an interview. For local firms, tell them you will
contact them in a week or so to arrange an appointment. For firms at a distance, suggest a time
you will be in their area, or suggest an appointment with a local office. Indicate how you can
best be reached and thank the reader for his or her consideration.
Be directexpect an interview.
Sincerely,
Your Signature Here
Type your full name
Attachment or Enclosure
Sample Cover Letter Format
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30 University of California, Irvine Career Center
Evan Lee
12345 Stanford Avenue
Irvine, CA 92617
March 7, 2010
Karen Packard
Recruiting Manager
Enterprise Rent-a-Car
987 Corporation Drive
Irvine, CA 92602
Dear Ms. Packard:
I would like to join the Enterprise Rent-a-Car team as an Entry-level Management Trainee.
After reviewing the job description on ZotLink and the Enterprise website, I know this position
is an excellent match for my interest in sales and management. I was also excited to learn
more about the core values at Enterprise such as service, hard work, community, and fun as
these t with my own work values.
I am a senior majoring in Psychology and Social Behavior at the University of California,
Irvine, and look forward to applying my strong communication and leadership skills in a
management training program. Last year as a Resident Assistant, I worked on a team of 8
members to foster the academic, social, and cultural programming in the residence hall. We
also work together to help students adjust to college and to provide an enriching residential
atmosphere. In this role I was responsible for the well-being of 50 rst-year students which
helped me develop and rene my management skills. It was through this experience thatI became aware of my passion for leadership and teamwork and where I learned the
importance of effective interpersonal communication. I will use these skills as a successful
Management Trainee at Enterprise.
I would like the opportunity to meet with you and discuss my qualications in greater detail.
I will follow up with you in two weeks to check on the status of my application. Thank you in
advance for your consideration.
Sincerely,
Evan Lee
Attachment: Resume
Your full nameStreet addressCity, State and Zip
Date
Contact NameTitleCompany or Organization NameCompany AddressCity, State and Zip
Dear Mr. Lewis,
I am seeking a marketing internship and learned about your company from your ad inAdvertising Age. I am currently a junior at University of California, Irvine pursuing adegree in Business Administration with a specialization in Marketing. Im very interestedin joining your team and using my social networking and direct marketing knowledge in acutting-edge company like XYZ.
As the Vice-President of Membership for the UCI Marketing club, I increased membershipthis year by 30% using Facebook and Twitter to reach out to students across our campus.
For my project in Marketing Research, I analyzed the marketing campaigns of several ofthe employers who recruit on our campus to see which methods were most effective forincreasing student turnout at their events. Based on these experiences, I have developed astrong understanding of how to connect with the college age community which I am surewould be helpful to your clients. I am looking for an opportunity to develop these skillsfurther and learn more about the marketing business by joining XYZ as a summer intern. Iwill be able to start work in June.
I have included my resume and look forward to talking to you in more detail about how Imight contribute to your team. I will contact you within two weeks to set up an interviewat your convenience.
Thank you for your consideration,
Sincerely,(sign here)
Model Anteater
Sample Internship Cover Letter
Sample Cover Letter
Cover Letter Tips: Always send a cover letter with your
resume or application
Tailor your letter, explain why you want
to work for that specific organization or
position
Exemplify clear and concise writing skills
Show the connection between your
experience and the position requirements
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Email CorrespondenceAny correspondence with an employer must be professionaleven email.
Here are some tips to help you make a good impression
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32 University of California, Irvine Career Center
Thank-You Letters
Within 48 hours of your interview, you will want to write and send a thank-you letter
It is acceptable to send a thank-you note via email and sometimes it is preferredas it is the quickest way to correspond following an interview If you interviewed
with multiple interviewers, send a unique letter to each person (or copy the group on your
email) You may also choose to send a hard copy business letter or handwritten note (justbe sure your handwriting is legible)
Dear Mr/Ms Last Name:
Thank the interviewer for devoting the time to discuss the available job (1-2 sentences)
State your reasons for considering the job (ie, Why you feel you are qualified, and how theemployer will benefit from hiring you) (3-5 sentences)
Again, express your interest and that you enjoyed the opportunity to meet (1-2 sentences)
Sincerely,
Your Full Name
Email Thank-You Letter Format
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Ten Rules of Interviewing
Before stepping into an interview, be sure to practice,
practice, practice A job-seeker going to a jobinterview without preparing is like an actor performing
on opening night without rehearsing
To help with the interview process, keep the following tenrules in mind:
Keep your answers brief and concise.Unless asked to give more detail, limit your answers totwo to three minutes per question Tape yourself and
see how long it takes you to fully answer a question
Include concrete, quantiable data.Interviewees tend to talk in generalities
Unfortunately, generalities often fail to convinceinterviewers that the applicant has assets Include
measurable information and provide details about
specific accomplishments when discussing yourstrengths
Repeat your key strengths three times.Its essential that you comfortably and confidently
articulate your strengths Explain how the strengthsrelate to the companys or departments goals and
how they might benefit the potential employerIf you repeat your strengths then they will be
remembered andif supported with quantifiable
accomplishmentsthey will more likely be believed
Prepare ve or more success stories.In preparing for interviews, make a list of your skills
and key assets Then reflect on past jobs and pickout one or two instances when you used those skills
successfully
Put yourself on their team.Ally yourself with the prospective employer by using
the employers name and products or services Forexample, As a member of __________, I would carefully
analyze the __________ and __________ Show that youare thinking like a member of the team and will fit in with
the existing environment Be careful though not to sayanything that would offend or be taken negatively Your
research will help you in this area
Image is often as important as content.What you look like and how you say something
are just as important as what you say Studies haveshown that 65 percent of the conveyed message
is nonverbal; gestures, physical appearance andattire are highly influential during job interviews
Ask questions.The types of questions you ask and the way youask them can make a tremendous impression on
the interviewer Good questions require advancepreparation Just as you plan how you would
answer an interviewers questions, write out specific
questions you want to ask Then look for opportunities
to ask them during the interview Dont ask aboutbenefits or salary The interview process is a two-way
street whereby you and the interviewer assess each
other to determine if there is an appropriate match
Maintain a conversational ow.By consciously maintaining a conversational flowadialogue instead of a monologueyou will be
perceived more positively Use feedback questionsat the end of your answers and use body language
and voice intonation to create a conversationalinterchange between you and the interviewer
Research the company, product lines andcompetitors.Research will provide information to help you decide
whether youre interested in the company and
important data to refer to during the interview
Keep an interview journal.As soon as possible, write a brief summary of whathappened Note any follow-up action you should
take and put it in your calendar Review yourpresentation. Keep a journal of your attitude and
the way you answered the questions Did you askquestions to get the information you needed? What
might you do differently next time? Prepare andsend a brief, concise thank-you letter Restate your
skills and stress what you can do for the company
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In SummaryBecause of its importance, interviewing requires
advance preparation Only you will be able topositively affect the outcome You must be able
to compete successfully with the competition forthe job you want In order to do that, be certain
you have considered the kind of job you want,why you want it and how you qualify for it You also
must face reality: Is the job attainable?In addition, recognize what it is employers
want in their candidates They want can do
and will do employees Recognize and use thefollowing factors to your benefit as you develop
your sales presentation In evaluating candi-dates, employers consider the following factors:
Ability Character
Loyalty Initiative
Personality Communication skills
Acceptance Work record
Recommendations
Outside activities while in school
Impressions made during the interview
Written by Roseanne R. Bensley, Career Services, New
Mexico State University
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Behavioral Interviews
An interviewers biggest underlying question is Canyou do the job? They are seeking proof you can do
what you say you can do The most commonly used
strategy for getting proof is the behavioral interview The
theory behind behavioral interviews is that the best predictor
of future performance is past performance Behavioral
interview questions require the interviewee to provide
examples of times when they have performed the skills
needed for the job You need to provide specific examples
to convince the interviewer you have the skills they need
Preparing to Answer Behavioral
Interview QuestionsA behavioral question asks the interviewee to provide a
concrete example of a time when they have effectively
demonstrated a specific skill or behavior For example, Tell
me about a time you set a goal and achieved it A good
response to a behavioral question is one that is concise,organized and uses the SAR(L) approach SAR(L) stands for
Situation, Action, Results and Learning In your response you
draw a specific experience from your own background
where you demonstrated the skill/behavior in question
You begin with a brief explanation of the situation where
you demonstrated this skill/behavior, move to a discussion
of what you did that demonstrates the skill and then you
explain the results of your action If you would like to add
a final polish to your response you can include what you
learned from this example Below is an example of how touse SAR(L) to respond to a question
Question: Tell me about a time you had to deal with conflict
with a coworker
Situation: I was part of a team for a class at UCI workingon a project with 3 other students The professor gave usclear guidelines and a timeline for when he wanted things
completed One of the members was behind on his work andit was preventing the rest of us from meeting our timelines
Action: I wanted to find out what the problem was, but I didntwant him to feel defensive I approached him and said I
noticed he seemed to be having difficulty meeting deadlinesand asked if there was some way I could help He explained
he wasnt very interested in his part of the project and feltleft out of vital decisions So I asked him what we could do
differently to make him feel more a part of the team
Results: We had a talk as a group about how we could work
together more effectively and we addressed the concernshe had After that he met deadlines and even got some
things done early and made more contributions to theproject that helped us meet our goals
Learn: This experience helped me learn about my own
prejudgments and behaviors I initially assumed he wasbeing lazy and didnt care about the project After
talking to him I realized I was wrong and was glad I wasnttoo critical Now when I have an issue with someones
performance I try not to prejudge and I use a problemsolving approach rather than a critical approach
Sample Behavioral Interview Questions Describe a situation where you were able to
successfully persuade someone Describe a time when you faced a stressful situation
that demonstrates your coping skills
Give an example of a time you used good judgment
and logic in solving a problem
Give me an example of a time you set a goal and
achieved it
Give me an example of a time you tried to do
something and failed
Give me an example of a time you took the initiative
and led
Give me an example of a time you motivated others.
Give me an example of a time you anticipated aproblem and developed preventative measures Give me an example of a time you had to make a split
second decision Whats your typical approach to conflict?
Tell me about a time you had to go above and
beyond the call of duty to get a job done
Tell me about a time you had too many things to do
and had to prioritize
Tell me about a time you had to deal with an upset
customer or coworker
Tell me about a time you delegated effectively.
Tell me about a time your active listening skills paid off.
Tell me about a time you had to work with a difficult
person
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Typical Interview QuestionsPersonal Tell me about yourself.
Who or what has had the greatest influence on your life?
What are your major strengths and weaknesses?
What motivates you to put forth your greatest effort?
What achievements from your past work experience are
you most proud of?
School Background How does your college education experience relate to
this job?
How did you select your major? College?
What extracurricular activities did you participate in and
what did you learn from those experiences?
What was the most difficult aspect of obtaining acollege degree?
What were your favorite college courses? Least favorite?
Why?
If you could relive your college experiences, what would
you do differently?
Work Experience What prior work experience have you had and how
does it relate to this job?
How would your past supervisors describe you?
What were your most significant accomplishments in
your prior work experience?
What did you enjoy most about your previous work
experience? Least?
Employer Knowledge Why are you interested in this position?
Why are you interested in this particular company?
What attracts you to this particular industry?
What do you know about our company?
Who else are you interviewing with in your job search?
Goals and Objectives What are your short and long-term goals?
Please describe your ideal work setting.
What major accomplishment would you like to achieve
in your life and why?
What are your career interests?
What rewards are most important to you in your career
and why?
Behavioral Questions Tell me about a conflict you experienced with someone
and how you resolved it
Describe a situation when you had multiple tasks tocomplete under very tight time constraints
Give me examples that would demonstrate that you are
a self-starter
Describe a time when you sold your colleague/supervisor on an idea
Give an example of a time in which you had to come to
a relatively quick decision
Tell me about a time when personality differences
impacted your work environment
Tell me about a time when you worked on a project as
part of a team What role did you play?
Describe a time when you failed at something. What
would you have done differently?
Give me an example of a situation when you took a
leadership role
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36 University of California, Irvine Career Center
1 What would a typical project/assignment be like?
2 How would you describe an ideal employee?
3 What additional qualities does the job require that we havent discussed?
4 How does the current or former occupants background and experience differ from mine?5 Do you have any concerns or reservations about me as a candidate for this position?
6 How long do people usually stay in this position?
7 What is your vision for this department/unit/company?
8 What are the opportunities for professional growth?
9 How are employees evaluated and promoted within this organization?
10 How would you describe your companys corporate culture?
11 How would you describe your management style?
12 Why do you enjoy working for this company?
13 What essential qualities are you looking for in your new hires?
14 What are the characteristics of a successful person at your company?
15 What are the departments/companys current challenges?16 How did this position come to be open?
17 What skills do you think are most critical for this position?
18 What are the companys plans for growth?
19 How frequently do you relocate professional employees?
20 Does this company have a policy about promoting from within?
Why should I use OCI when I can apply on
the employers website?Simply put, you will have a better chance of getting
the interview Top employers like Google, Deloitte and
Edwards Lifesciences receive so many resumes from
their website, they can not look at them all When you
apply through the OCI program you are guaranteed
that the recruiter will look at your resume Also, many
employers will only interview college students through
their OCI program
What kind of employers conduct interviews
using OCI?Employers from many different industries including,
Banking, Technology, Engineering, Accounting, Retail,
Hospitality, Financial Services, and more recruit through
OCI To view a list of companies, please visit the Career
Center website
How do I apply?OCI jobs are posted on ZotLink You can target your
search results to OCI jobs by selecting All OCI Jobs
from the Show Me dropdown menu on the ZotLink
job search page Each employer will assign a deadline
date to apply
Im not graduating until June. When should I
start interviewing?The best time to get involved with OCI is at the
beginning of your junior year If you are a senior, get
involved right away! Many employers ONLY interview in
the fall quarter for June grads This is especially true for
Consulting and Technology industries
For more information, please contact [email protected] or
call 949-824-6881
START INTERVIEWING NOW AND HAVE A JOBWAITING FOR YOU WHEN YOU GRADUATE
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Evaluating Company Benefits
After months of searching, weeks of interviewing,
finallysuccess! You got an offer, or maybe youwere very successful and got more than one Now
what!?! Before you accept or reject, take time to evaluate
the offer(s) Dont be swayed by salary alone, consider theentire compensation package Ask for a few days to think itover Companies offer both hard and soft benefitssome
are negotiable, some arent
Hard Benets1 InsuranceWhats your monthly premium, what are the
co-pays, is it HMO or PPO, how much extra for family?
a medical/dental/vision/drug planb disability
c life2 RetirementDoes the company offer 401(k)s/Roth IRAs,
whats their contribution to retirement?
3 Flexible spending accountstax free dollars to pay fordependent care/ unreimbursed medical expenses
4 Vacation time5 Sick time6 Relocation expenses7 Child/elder care8 Tuition reimbursement
Soft Benets1 Dress codebusiness casual and dress down Fridays
2 Flextime3
Telecommuting4 Corporate culture5 Company gym
6 Employee discounts7 Investment and stock options
8 Start date
If you need more information to make the decision, ask thecompany to tell you more Many companies have benefit
specialists in Human Resources who can guide you throughthe process Also, ask your employed family and friends for
their perspective
Once you make your decision, call your contact to accept,
state the terms you agreed to and your starting date Askthem to send a letter outlining your agreement If you are
rejecting the offer, thank them for their time and interest, bepolitenever burn bridges
Factors for Consideration Nature of the work
Organizational culture Level of autonomy
Travel Salary Mentoring Workplace diversity Stability of organization Quality of higher management Support for continuing education/advanced
degree Prestige of organization
Cost of living Level of responsibility
Location Work hours Benefits Variety of work Stability of industry Advancement opportunities Training and development opportunities
Opportunities to learn and grow in job/company
Transferability of skills/experience from job Work/life balance
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Advertiser Index
Argosy University Inside Front Cover
Chapman University,College of Educational Studies 39
Johns Hopkins School of Nursing 37
Medill at Northwestern University 35
National College of Natural Medicine 32
Palmer College of Chiropractic 34
Pepperdine University, GraduateSchool of Education andPsychology Inside Back Cover
Pepperdine University,Graziadio School of Businessand Management 38
University of Redlands 28
University of San Diego,Hahn School of Nursing and Health Science 1
St Georges University Back Cover
UC Irvine Extension 40
UCLA Engineering Online Masters Program 1
UC Riverside, The A Gary AndersonGraduate School of Management 39
US Air Force, Scholarships forBiomedical Sciences Programs 11
Verizon Wireless Inside Front Cover
College Recruitment Media, and the University of California, Irvine
wish to thank the above participating sponsors for making this publication available to students
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