Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report...

49
Fukushima Nuclear Accident from a Human and Organizational Perspective

Transcript of Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report...

Page 1: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Fukushima Nuclear Accident from a Human and Organizational Perspective

Page 2: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: http://photo.tepco.co.jp/en/date/2012/201209-e/120911-03e.html

Page 3: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: IAEA Fukushima Report, Annex II of Technical Volume 2

Page 4: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: National Geographic, March 25, 2011

Page 5: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: TEPCO http://photo.tepco.co.jp/en/index-e.html

Page 6: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-01e.html

Page 7: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-01e.html

Page 8: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Damage to Fukushima Daiichi NPS (1)

Flooded Areas at Fukushima Daiichi NPS ©Tokyo Electric Power Company, Inc. All Rights Reserved.

Source: TEPCO Akira Kawano presentation IAEA Safety Culture Conference 2016

Page 9: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Damage to Fukushima Daiichi NPS (2)

Confirmation result for the main

flooding route by on-site confirmation

surrounding the building

(1) Building entry/exit

(2) Equipment hatch

(3) Emergency D/G air supply louver

(4) Trench, duct (penetration of

cables) etc.

⇒ Flooding of D/G, electric panel

room etc. through these. Unit 1 containment seawater cooling system pump

Unit 1 D/G (1B)

Unit 1 power panel at

turbine building level 1

Unit 5 sea side seawater pump area

Source: TEPCO Akira Kawano presentation IAEA Safety Culture Conference 2016

©Tokyo Electric Power Company, Inc. All Rights Reserved.

Page 10: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Approximately at 3:42 pm (1)

Page 11: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Approximately at 3:42 pm (2)

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Page 12: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Approximately at 3:43 pm (1)

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Page 13: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Approximately at 3:43 pm (2)

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Page 14: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Approximately at 3:43 pm (3)

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Page 15: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201105-e/110519-02e.html

Approximately at 3:57 pm

Page 16: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: http://photo.tepco.co.jp/en/date/2011/201104-e/110411-04e.html

Page 17: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima
Page 18: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201103-e/110316-01e.html

Page 19: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: http://photo.tepco.co.jp/en/date/2011/201103-e/110324-02e.html

Page 20: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: http://photo.tepco.co.jp/en/date/2011/201103-e/110327-01e.html

Page 21: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: https://commons.wikimedia.org/wiki/File:Fukushima_1_Power_Plant_control_room.jpg

Page 22: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

http://photo.tepco.co.jp/en/date/2011/201103-e/110316-01e.html

Page 23: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Source: http://photo.tepco.co.jp/en/date/2012/201209-e/120911-40e.html

Page 24: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima
Page 25: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

“This report presents an assessment of the causes and consequences of the accident at the Fukushima Daiichi nuclear power plant in Japan, which began on 11 March 2011. Caused by a huge tsunami that followed a massive earthquake, it was the worst accident at a nuclear power plant since the Chernobyl disaster in 1986.”

Yukiya Amano, IAEA Director General

www-pub.iaea.org/books/IAEABooks/10962/The-Fukushima-Daiichi-Accident

2

Page 26: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

“whys”

systemic analysis

necessary lessons learned

3

Page 27: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Broad experience, vast knowledge and various competencies 5

Page 28: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Over time

shared basic assumption plants were safe

Behaviour, artefacts

Shared Values, Norms

Shared Basic Assumptions

Page 29: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

“We are safe”

Public/GovernmentLicensee Regulatory body

Page 30: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

question their own basic assumptions

Public/government

Licensee Regulatory body

“Are we safe?”

Page 31: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima
Page 32: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Known knownsKnown unknowns

Unknown unknowns

Tsunamis are co-related to seismic events The prediction of tsunami heights

Interconnections allow cross feeding of

power from one unit to its neighbor

Diesels can fail to start and duration

of service may be unpredictable

Minimum number of staff available onsite

at the beginning of an accident is known

Capability to relieve staff if severe

condition persists over prolonged

period in case of damage to outside

infrastructureFormal competences of staff to respond to

an anticipated type of accident is known Psychological and physical

condition and ability of staff to

respond to an event under severe

conditions in a given moment

Surprise

Boundaries of the basic

assumptions

Page 33: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

boundaries of the basic assumption

Lessons Learned 2 and 3 :

2. The possibility of the unexpected needs to be integrated into the existing worldwide approach to nuclear safety

3. Nuclear organizations need to critically review their approaches to emergency drills and exercises to ensure that they take due account of harsh complex conditions and unexpected situations.

16Known

knowns

Known

unknowns

Unknown

unknowns

Surprise

Boundaries of the

basic assumptions

Page 34: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

aware of the possibility of isolated issues

complex and dynamic combination sociotechnical

19

Page 35: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Organizational Factors• Vision and objectives• Strategies• Integrated Management System• Continuous improvements• Priorities• Knowledge management• Communication• Contracting• Work environment• Culture• Etc.

Technical Factors• Existing technology• Sciences • Design • PSA/DSA• Instrumentation/Controls sys.• Technical Specifications• Quality of material• Equipment• Etc.

Human Factors• Human capabilities• Human constraints • Perceived work environm’t• Motivation • Individuals’ understanding• Emotions• Etc.

Page 36: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

too

complementary

22

Page 37: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Systemic View of Interactions within the broader Sociotechnical System

Licensee

Regulatory Body

Universities

Technical Support Organizations

Standards OrganizationsLobby Groups

International Bodies

Media

Professional Associations

Work Unions

Waste Management Organizations

Vendors

Energy Markets

Competing Energy Providers

Interest Groups

Legal Bodies

Governmental Ministries

Page 38: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Licensee

Regulatory Body

Universities

Technical Support Organizations

Standards OrganizationsLobby Groups

International Bodies

Media

Professional Associations

Work Unions

Waste Management Organizations

Vendors

Energy Markets

Competing Energy Providers

Interest Groups

Legal Bodies

Governmental Ministries

Lessons Learned:

4. A systemic approach to safety needs to be taken in event and accident analysis, considering all stakeholders and their interactions over time.

5. To proactively deal with the complexity of nuclear operations, the results of research on complex sociotechnical systems for safety need to be taken into account by all stakeholders involved.

Page 39: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

regulatory body acknowledge its role within the national nuclear system and the

nuclear industry’s safety culture

transparent and informed dialogue with the public on an ongoing basis.

Page 40: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

• Systemic Approach is complementary to other safety approaches

• Safety Culture: continually challenge basic assumptions

• The possibility of the unexpected needs to be integrated into the safety approach

• Prepare for the unexpected/Prepare to be unprepared

• Take into account harsh complex conditions and unexpected situations into emergency drills and exercises

• Important to consider results of research on complex sociotechnical systems for safety

• Regulatory body needs to acknowledge its role and, impact on the industry’s safety culture

• Transparent and informed dialogue with the public

Page 41: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Lack of a viewpoint of complex disasters

lack of forethought

accident in the form of a complex disaster highlights the inadequacies in crisis management attitude

complex disaster should be sufficiently considered in emergency preparedness.

Source: http://www.cas.go.jp/jp/seisaku/icanps/eng/finalgaiyou.pdf

Page 42: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima
Page 43: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

”When working withcomplexity we need to simplifyto make it manageable.”

RED MATTERS 3-OLOGY

Source: Liv Cardell, founder of Red Matters

Page 44: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Shared

Space

Page 45: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Me

Shared space

External space

Page 46: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima
Page 47: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

Interrelationships:What happens between people, groups and organizations that shapes behaviours

Progression:The enactment based on organizational learnings and evolved understandings

Structure:The management, systems, frameworks, infrastructure created to ensure a systematic approach to safety

Source: Red Matters 3-Ology

Page 48: Fukushima Nuclear Accident from a Human and Organizational … · 2018-05-23 · “This report presents an assessment of the causes and consequences of the accident at the Fukushima

RedSTUCTURE PURPOSEStabilize, streamline,control, standardizeBASED UPONFacts, knowledge,calculations, informationCHARACTERISTICSLinear, concrete, operative,short-term, formal, detailsSHAPED BYObjectives, rules, policies, plans, directives, decisionsCOMMUNICATION STYLERhetoric, discussion, debate.Intellectual orientedVALUESTradition, security, power,conformity, predictability

INTERRELATIONSSHIPSPURPOSEAlign, unify, compose, belong, conform,motivate, perform, free willBASED UPONIntuition, emotions, sensitivity, interpretation, normsCHARACTERISTICSCircular, abstracts, informal, dynamiclong-term, inclusive, empathicSHAPED BYValues, norms, assumptions, role-models,impressions, cooperative mind-setCOMMUNICATION STYLEParticipation, presence, dialogue,connection. Heart orientedVALUESCompassion, friendliness, interaction, humanity, recognition

PROGRESSIONPURPOSEDevelop, learn, connect, synthesize, meaning, wise and sustainable decisionsBASED UPONshared experiences, ideas and shared understanding, explorationCHARACTERISTICSOrganic, adaptable, flexible, explorationSHAPED BYThe bigger picture, present state and desired future, evaluation, collaboration mind-set, curiosityCOMMUNICATION STYLEReflection, involvement, dialogue, assessments. Stomach orientedVALUESInterdependence, integrity, variation,creativity, continuous improvements

Source: Red Matters 3-Ology