Fueling Collaborative Learning

© 2012 NetSpeed Learning Solutions. All rights reserved. 1

Fueling Collaborative Learning with Social Media

Executive Briefing


Executive Briefing Objectives

• How collaborative social learning results in performance improvement

• What models lead to effective social learning

• How NetSpeed Fast Tracks™ can simplify the move to social learning

3© 2012 NetSpeed Learning Solutions. All rights reserved.

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About Cynthia Clay

• 25+ years of experience• Author of Great Webinars (published by

Pfeiffer)• An expert in collaborative, engaging

social learning tools• Launched NetSpeed Fast Tracks™, an

integrated learning system


Quick Definitions


Quick Definitions

• Synchronous• Asynchronous• E-learning• Virtual Learning• Social Learning

(Live, instructor-led)

(Self-paced—no instructor)

(Online asynchronous)

(Online synchronous)

(Technology-enabled, collaborative learning)


1961

“….computing might one day be a utility like electricity or water, widely available, and shared by many.”

John McCarthy, Stanford ProfessorParaphrased in the Technology ReportChief Learning Officer (October 2011)


In the Cloud

2011: 70%2010: 56%

2009: 36%

Technology ReportCLO (October 2011)


Opening Poll

What is driving your organization’s move to social learning?- Improve global scalability

- Create learner centric-content

- Control availability and access toonline information

- Provide just-in-time learning

- Facilitate the shift to mobile learning


Opening Chat

Why is your organization interested in social learning?


Key Questions

• How does social learningprovide strategic value?

• How does that strategicactivity translate to business results?

• How does social learning supportinnovation and problem solving?

• How does social learning provide rapid access to information? To experts?


Tension

Structured and Controlled?Unstructured and Unmonitored?


Mindset

“We have to bounce teachers and learners out of that mindset that sees teaching as one to many and adopt the wisdom of the network.”

Donald Clark“7 Compelling Arguments for Peer Learning”


Learning All Day

“Learning practitioners are well-advised to start paying more attention to learning as it really happens—all day, as we interact with one another, as we go about the business of executing our job tasks or schoolwork.”

Social Media for Learning

E-Learning Guild


Social Media in Learning

Structured UnstructuredBlended

Learning programs delivered using social media, including scheduled assignments and tests.

Social media tools made available for use by individuals when they choose

to access them.

Virtual learning designs that include web conferencing, social media, and collaborative online assignments.


Barriers to Adoption

What barriers to the adoption of social media in learning have you experienced?


Barriers

“Isn’t it the blind leading the blind?”

“They’re supposed to be working, not socializing.”

“How do we control what they’re learning?”


The New Blend


The New Blend

E-learningVirtual instructor-ledPodcastingE-books

PodcastingVideoWikis or KnolsBlogsMicro-blogs

Instructor-led classroomPublic speakersIndustry conferences

Brown-bag lunch seminarsBook groupsMentoringConsult a colleague


Jack Phillips and Holly Burkett

“An e-learning participant is generally disconnected from the instructor and can conveniently ignore the computer, which reduces application of learning.”


Commitment to Instructor

“In an instructor-led process, there is often a commitment made between the participant and the instructor that might increase the likelihood of participants applying what was learned.”

Jack Phillips, PhD


Peer-to-Peer Commitment

In highly engaging, collaborative online learning, there is often a commitment between a group of peers, increasing the likelihood of participants applying what was learned.


Blended

Flexible

Collaborative

Just-in-time

Peer-to-Peer


Virtual Instructor-Led

• Contract with the instructor• Deeper processing• Greater learning transfer• Better performance

improvement


Peer-to-Peer Learning

• Commitment to the group• Deeper processing• Enhanced critical thinking• Social and communication

skills


Making the Business Case

• Specify desired learning gains and goals• Determine on-the-job evidence that supports

learning transfer• Blend instructor-led and social learning methods• Connect the blended solution to one or more

business measures• Track and report on-the-job evidence


Decisions


Decisions

Use public social media tools?

Adopt private social media tools?

Build a social/collaborative platform with available tools?

Connect existing platforms with a collaborative platform (NetSpeed Fast Tracks™)?

Implement an integrated learning system (NetSpeed Fast Tracks™)


Our Story

We are learning architects who develop

custom solutions that drive business results.


NetSpeed Learning Center

Post-Class Reinforcement Tools follow face-to-face and VILT.


Virtual Learning Evolves

Social Learning is not Social Networking


NetSpeed Fast Tracks™


• Keyword Searchable• Video podcasting• Podcasting with avatars• Knols (web-based units of knowledge)• Blogs• Insights (expert interviews via podcast)• Three authoring levels: content manager,

designated authors, peer authors

Integrated Learning System


• Content manager- approves and publishes content- manages and administers the site- reviews usage reports

• Designated authors- pre-approved to upload content

• Peer authors- submit content for approval- add comments to content items

Three Authoring Levels


Video Podcasts

• Discover• Watch• Listen• Read• Download as

mp3 or mp4


Podcasts with Avatars

• Discover• Watch• Listen• Read• Download

as mp3


Knols

• Authored web pages

• Link to a specific author (SME)

• Include text, audio and video


Online Collaboration

• Host collaborative online learning

• Link to videos, knols and podcasts

• Include a Class Blog


“The central challenge for organizations today is how to leverage learning consistently,

quickly and effectively into improved performance.”

Robert O. Brinkerhoff

Telling Training’s Story


Client Example

• Repurposed a two-day training program.• Participants completed a compliance exam.• Highly interactive in face-to-face classroom.


Pre-Webinar Assignments


Series of Webinars


Peers Present Research


Client Example

Repurposed 11 classroom programs for collaborative virtual delivery(Videos, Knols, Class Blog, and Webinars)


Asynchronous Learning


Avatar and Video Podcasts


Course Knols


Class Blog


Tracking and Measurement


Social Media in Learning

Structured UnstructuredBlended

Virtual learning that includes web

conferencing, social media, and

collaborative online assignments.


• Create innovative solutions that meet your business objectives

• Meet varied needs of multiple generations of learners (technology-enabled social learning)

• Offer customized learning solutions • Simplify your move to social learning

Benefits of Partnering with Us


2012 Promotion

• 20% discount on all programs or services• Minimum of $15,000 (net)• Paid by July 31, 2012


Q & A

57

Thank You!

Fueling Collaborative Learning

Business

Transcript of Fueling Collaborative Learning