Frost & Sullivan2011 Europe ICT Awards Banquet

29 September, 2011Jumeirah Carlton Tower, London

Media Invitation

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ICT Industry Chooses Best of the Best: Frost & Sullivan Announces the 2011 European ICT Awards Programme

Frost & Sullivan has re-launched its ICT Europe Awards, the Best Practices Programme.

This year, a panel of distinguished senior executives from leading companies have supported the Programme by working with Frost & Sullivan’s top analysts to review and select award winners.

The Programme honours companies and individuals that have pushed the boundaries of excellence, rising above the competition and demonstrating outstanding performance across the region.

Frost & Sullivan’s ICT analysts assessed the market performance of companies across 27 distinct awards in the following categories: Best of the Best; Enterprise Vendors; Service Providers; and Telecom Vendors. The analytical process involved benchmarking multiple criteria across three to five nominees for each award.

More information on icteuawards.frost.com

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Europe ICT Award Categories for 2011

• European Unified Communications & Collaboration Product OTY

• EMEA Contact Centre Systems OTY • Information Security Vendor OTY • European Visual Collaboration Service Provider OTY • European Visual Collaboration Product OTY

• European Unified Communications & Collaboration Product OTY

• EMEA Contact Centre Systems OTY • Information Security Vendor OTY • European Visual Collaboration Service Provider OTY • European Visual Collaboration Product OTY

Enterprise VendorsEnterprise Vendors

• Western European Mobile Network Operator OTY• CEE Mobile Network Operator OTY • Western European Communication Service Provider OTY • CEE Communication Service Provider OTY • European Hosted Contact Centre Service Provider OTY • European Mobile Data Service Provider OTY • European M2M Telecom Service Provider OTY• European Conferencing & Collaboration Service Provider

OTY • EMEA Contact Centre Outsourcing Company OTY• European Unified Communications Service Provider OTY

• Western European Mobile Network Operator OTY• CEE Mobile Network Operator OTY • Western European Communication Service Provider OTY • CEE Communication Service Provider OTY • European Hosted Contact Centre Service Provider OTY • European Mobile Data Service Provider OTY • European M2M Telecom Service Provider OTY• European Conferencing & Collaboration Service Provider

OTY • EMEA Contact Centre Outsourcing Company OTY• European Unified Communications Service Provider OTY

Service ProvidersService Providers

Best of the BestBest of the Best

• Smart Cards Service Company OTY• Smart Cards Solution OTY• European Wireless Infrastructure Vendor OTY • European M2M Wireless Technology Vendor OTY • European Fixed Broadband Equipment Vendor OTY • Smart Cards Market Penetration OTY

• European Mobile Device Vendor OTY

• Smart Cards Service Company OTY• Smart Cards Solution OTY• European Wireless Infrastructure Vendor OTY • European M2M Wireless Technology Vendor OTY • European Fixed Broadband Equipment Vendor OTY • Smart Cards Market Penetration OTY

• European Mobile Device Vendor OTY

Telecom VendorsTelecom Vendors

• Most Innovative European Communications Product OTY• European ICT Vendor OTY• Best European Telecom Group OTY• European ICT CEO OTY• European Emerging ICT Company OTY

• Most Innovative European Communications Product OTY• European ICT Vendor OTY• Best European Telecom Group OTY• European ICT CEO OTY• European Emerging ICT Company OTY

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Selection Process to Benchmark Nominees and Determine the Award Recipients

Frost & Sullivan analyst team shortlists major Companies for each award category

Frost & Sullivan analyst team shortlists major Companies for each award category

Analyst team conducts detailed market performance and assessment

of companies and recommends nominee list

Analyst team conducts detailed market performance and assessment

of companies and recommends nominee list

Independent panel of judges deliberate the findings of theanalyst team and decide on the deserving award recipients

Independent panel of judges deliberate the findings of theanalyst team and decide on the deserving award recipients

Award receipients announced and awards conferred at award ceremony

Award receipients announced and awards conferred at award ceremony

Diligent selection process with perspectives from award nominees’ customers, experts, and industry thought leaders along with Frost & Sullivan’s industry expertise

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Selection Criteria

Measurement Parameters

Some variations on specific measurements may apply to certain categories. Base year for benchmarking study is calendar year 2010.

A rigorous measurement-based methodology is used to select the recipients in each award category after which the short-listed companies are evaluated based on actual market performance indicators.

Breadth of products

and solutions

Market share

gainsRevenue growth

Business/market

strategy

Major customer wins

Demonstrated

leadership in new

product

introduction and

innovation

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www.frost.com ‘We Accelerate Growth’

Contact Us

Complimentary seating is available to media. Please RSVP or send any requests for information to:

Joanna Lewandowska, Corporate Communications EuropePhone: +48 22 48 16 220Joanna.lewandowska@frost.com

Please join us as we recognize companies, strategies, processes, and executives that have achieved world-class performance within the European ICT industry.

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About Frost & Sullivan

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 50 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 40 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.