Frost and Sullivan - Siloam Hospitals · Frost and Sullivan ... TOWNSHIPS INDUSTRIAL AND COMMERCIAL...

2015 Indonesia Healthcare Services Provider of The Year Frost and Sullivan

Public Expose

March 2016

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Disclaimer This presentation has been prepared by PT Siloam International Hospitals, Tbk (SILO ) and is circulated for the purpose of general information only. It is not intended for any specific person or purpose and does not constitute a recommendation regarding the securities of SILO. No warranty ( expressed or implied ) is made to the accuracy or completeness of the information. All opinions and estimations included in this report constitute our judgment as of this date and are subject to change without prior notice. SILO disclaims any responsibility or liability whatsoever arising which may be brought against or suffered by any person as a result of reliance upon the whole or any part of the contents of this presentation and neither SILO nor any of its affiliated companies and their respective employees and agents accept liability for any errors, omission, negligent or otherwise, in this presentation and any inaccuracy herein or omission here from which might otherwise arise.

Forward – Looking Statements

The information communicated in this presentation contains certain statements that are or may be forward looking. These statements typically contain words such as “will”, “expects” and “anticipates” and words of similar import. By their nature, forward looking statements involve a number of risks and uncertainties that could cause actual events or results to differ materially from those described in this presentation. Factors that could cause actual results to differ include, but are not limited to, economic, social, and political conditions in Indonesia ; the state of the property industry in Indonesia; prevailing market conditions; increases in regulatory burdens in Indonesia, including environmental regulation and compliance cost; fluctuations in foreign currency exchange rates; interest rate trends, cost of capital and capital availability; the anticipated demand and selling prices for SILO developments and related capital expenditures and investments; the cost of construction; availability of real estate property; competition from other companies and venues; shifts in customer demands; changes in operation expenses, including employee wages, benefits, and training, governmental and public policy changes; SILO’s ability to be and remain competitive; SILO’s financial condition, business strategy as well as the plans and objectives of SILO’s management for future operations; generation of future receivables; and environmental compliance and remediation. Should one or more of these uncertainties or risks, among others, materialize, actual results may vary materially from those estimated, anticipated or projected. Specifically, but without limitation, capital costs could increase, projects could be delayed and anticipated improvements in production, capacity or performance might not be fully realized. Although SILO believes that the expectations of its management as reflected by such forward –looking statements are reasonable based on information currently available to us, no assurances can be given that such expectations will prove to have been correct. You should not unduly rely on such statements. In any event, these statements speak only as of the date hereof, and SILO undertakes no obligation to update or revise any of them, whether as a result of new information, future events or otherwise.

Public Expose

Table of Contents Where We Are In Lippo Karawaci 04

Highly Experienced & Professional Management 05

The Vision 06

The Journey 07

The Operations 08

A Day At Siloam 09

Premier Private Hospital Group 10 – 16

Hospitals Under Development 17 – 24

Financial & Operational Performance 25 – 31

4

Where We Are In Lippo Karawaci

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As of 31 Dec 2015 No. of Outstanding Shares : 23,077,689,619 Code : LPKR.JK ; LPKR IJ

LIPPO RELATED COMPANIES

26.91%

DEVELOPMENT REVENUE RECURRING REVENUE

HOSPITALS COMMERCIAL ASSET

MANAGEMENT

• Siloam Hospitals 70.8%

• Retail Malls • Aryaduta

Hotels

• REIT, Mall & Hotel Management

• Town

Management Services, Leisure and Restaurants

PUBLIC

73.09%

TOWNSHIPS INDUSTRIAL AND COMMERCIAL PROPERTIES

OFFICE PROJECTS

LARGE SCALE INTEGRATED DVPT

As of 31 Dec 2015 No. of Outstanding Shares : 337,300,000 Code : SILO

5

dr. Niel Nielson Independent

Commissioner

Highly Experienced & Professional Management

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Board of Directors

Romeo Lledo President Director,

Independent Director

dr. Andry Director

dr. Anang Prayudi Director

Prof. George Mathew Director

dr. Grace Frelita

Director

Kailas N. Raina Director

Board of Commissioners

Lee Heok Seng President

Commissioner

Theo L. Sambuaga Commissioner

Ir. Jonathan L. Parapak

Independent Commissioner

Farid Harianto Independent

Commissioner

Budi Legowo Director

Jenny Kuistono Commissioner

Caroline Riady Director

Norita Alex Director

6

The Vision

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Reach

Scale

International Quality

Affordable and Accessible Healthcare to all socio economic segments

Godly Compassion

By 2017.. • Beds 4,800 to 10,000

• Patients per annum 2 million to 15 million

• Hospitals 20 to over 50 hospitals 14 to over 25 cities

7

The Journey

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1996 – 2006: Learning Phase 2007 – 2010: Consolidation Phase 2011 to Date: Expansion Phase

1996

SH Lippo Village

2002 2011 2012 2013 2014 2015

SH Lippo Cikarang

SH Surabaya

SH Kebon Jeruk

SH Balikpapan

SH Jambi

SH MRCCC

RSUS

SH Manado

SH Makassar

SH Palembang

SH Cinere

SH Bali

SH TB Simatupang

BIMC Kuta

BIMC Nusa Dua

SH Medan

Asri

SHLV – Indonesia’s First Hospital to be Accredited and Re-accredited by JCI (2007, 2010 and 2014)

2013 – The Company successfully completed IPO

BIMC Nusa Dua – Indonesia’s First Hospital to be Accredited by ACHS Australia (2014)

SH Kupang

SH Purwakarta

Total operational

hospital

8

The Operations

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Unrivalled network across Indonesia

JCI

Sumatra Population : 50.6 mio

Kalimantan Population : 13.8 mio

Java Population : 136.6 mio

Sulawesi Population : 17.4 mio

Papua Population : 3.6 mio

Bali Population : 3.9 mio

Nusa Tenggara Population : 9.2 mio

Maluku Population : 2.6 mio

Jakarta Population : 10 mio

Greater Jakarta Population : 28 mio

ACHSI

Operational Hospitals (20)

Completed Hospital Awaiting for Operational License (2)*

Future Developments (44)

* Labuan Bajo soft opening on 25 January 2016

9

A Day At Siloam

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400 Inpatient Admissions

5,299 Outpatient Visits 11 Cardiac

Procedures

146 Dialysis Procedures

6 Neuro Surgeries 2 Cardiac

Surgeries

22 Deliveries

11,241 Laboratory Tests

570 Emergency Visits

103 Major Surgeries

Premier Private Hospital Group

Mature Hospitals 11

Developing Hospitals 12

New Hospitals 13

Distinct Market Segment Hospitals 14

Completed Hospital In Yogyakarta 15

Siloam Clinic 16

11

Mature Hospitals

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BEKASI (East of Jakarta) SILOAM HOSPITALS CIKARANG

114 Bed Capacity 108 Operational Beds 95 GP and Specialists 166 Nurses Centre of Excellence : Occupational Health &

Emergency

79.61% Ownership

EAST KALIMANTAN

232 Bed Capacity 165 Operational Bed 105 GP and Specialists 155 Nurses Centre of Excellence : Orthopedics & Emergency

SILOAM HOSPITALS BALIKPAPAN

SOUTH JAKARTA

MRCCC SILOAM SEMANGGI

334 Bed Capacity 122 Operational Beds 168 GP and Specialists 229 Nurses Centre of Excellence : Cancer, Liver &

Emergency

TANGERANG (West of Jakarta) SILOAM HOSPITALS LIPPO VILLAGE

JCIA 308 Bed Capacity 274 Operational Beds 233 GP and Specialists 435 Nurses Centre of Excellence : Cardiology, Neuroscience,

Orthopedics & Emergency

WEST JAKARTA SILOAM HOSPITALS KEBON JERUK

285 Bed Capacity 217 Operational Beds 217 GP and Specialists 343 Nurses Centre of Excellence : Urology, Orthopaedic, Cardiology & Emergency

EAST JAVA SILOAM HOSPITALS SURABAYA

162 Bed Capacity 160 Operational Beds 141 GP and Specialists 250 Nurses Centre of Excellence : Fertility Treatment, Cardiology & Emergency

79.84% Ownership

EAST SUMATERA

SILOAM HOSPITALS JAMBI

100 Bed Capacity 90 Operational Beds 70 GP and Specialists 129 Nurses Centre of Excellence : Emergency

83.0% Ownership

12

NORTH SULAWESI SILOAM HOSPITALS MANADO


Developing Hospitals

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SOUTH SULAWESI SILOAM HOSPITALS MAKASSAR

360 Bed Capacity 215 Operational Beds 109 GP and Specialists 211 Nurses Centre of Excellence : Cardiology,

Endocrinology & Emergency

SOUTH SUMATERA SILOAM HOSPITALS PALEMBANG

357 Bed Capacity 135 Operational Beds 136 GP and Specialists 184 Nurses Centre of Excellence : Gastroenterology &

Emergency 70.00% Ownership

BALI SILOAM HOSPITALS BALI

281 Bed Capacity 127 Operational Beds 120 GP and Specialists 182 Nurses Centre of Excellence : Treatment for tourists,

Orthopedics, Cardiology & Emergency

SOUTH JAKARTA SILOAM HOSPITALS TB SIMATUPANG

269 Bed Capacity 80 Operational Beds 138 GP and Specialists 132 Nurses Centre of Excellence : Cardiology, Oncology,

Neuroscience & Emergency

13

New Hospitals

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WEST JAVA SILOAM HOSPITALS PURWAKARTA


EAST NUSA TENGGARA SILOAM HOSPITALS KUPANG


NORTH SUMATERA SILOAM HOSPITALS MEDAN

356 Bed Capacity 80 Operational Beds 86 GP and Specialists 86 Nurses Centre of Excellence : Emergency & Trauma

There are currently 44 sites under various stages of development

14

TANGERANG (West of Jakarta) SILOAM GENERAL HOSPITAL (RSUS)


Distinct Market Segment Hospitals

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SOUTH JAKARTA SILOAM HOSPITALS ASRI

40 Bed Capacity 40 Operational Beds 104 GP and Specialists 84 Nurses Centre of Excellence : Urology

DEPOK (South of Jakarta) SILOAM HOSPITALS CINERE

50 Bed Capacity 37 Operational Beds 26 GP and Specialists 37 Nurses Centre of Excellence: Cardiology

80.0% Ownership

BALI BIMC KUTA

19 Bed Capacity 18 Operational Beds 51 GP and Specialists 63 Nurses Centre of Excellence : Treatment for tourists &

Emergency

BALI BIMC NUSA DUA

39 Bed Capacity 20 Operational Beds 57 GP and Specialists 66 Nurses Centre of Excellence : Cosmetic Surgery &

Emergency

15

Completed Hospital In Yogyakarta (in April 2015 awaiting license to operate)

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FAÇADE MAIN LOBBY

OUT PATIENT DEPARTMENT FRONT OFFICE

16

Siloam Clinic

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CYBER PARK KARAWACI

There are other 15 Siloam Clinics in operation

MERTANADI BALI

FAÇADE GP’s CONSULTATION ROOM RECEPTION

FAÇADE GP’s CONSULTATION ROOM RECEPTION

Hospitals Under Development

For Completion In 2016 18 – 20

For Completion In 2017 21 – 22

Siloam Medika Under Development 23

Capacity Expansion of Existing Hospitals 24

18

BAU-BAU

BANGKA BELITUNG

For Completion In 2016

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BOGOR

9M2015

9M2015

9M2015

Current

Current

Current

19

LABUAN BAJO*

JEMBER


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LUBUK LINGGAU

9M2015

9M2015

9M2015

Current

Current

Current

* Labuan Bajo soft opening on 25 January 2016

20

SORONG


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9M2015 Current

21

BANDUNG

AMBON


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CEMPAKA PUTIH

9M2015

9M2015

9M2015

Current

Current

Current

22

SEMARANG SRONDOL

PANAKUKANG MAKASSAR


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9M2015

9M2015

Current

Current

Current

23

Siloam Medika Under Development (completion in 2016)

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BLU PLAZA BEKASI

KUNINGAN TOWER BANJARMASIN PLUIT VILLAGE

LIPPO MALL BATU

NINE RESIDENCE

SURABAYA CITO

SEMARANG

GAJAH MADA PLAZA

BEKASI GRAND MALL GUNUNG SAHARI

KALIMALANG

SAMARINDA

24

Capacity Expansion of Existing Hospitals

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SILOAM HOSPITALS LIPPO VILLAGE 5th Floor OPD Extension – Operational in December 2015

MRCCC SILOAM SEMANGGI 120 New Beds – Completion Q1 2016

9M2015 Current

9M2015 Current

9M2015 Current

Current 9M2015

9M2015 Current 9M2015 Current

Strong Financial Performance 26

Patient Visits & Admissions 27 – 28

Awards 29

Nationwide Ambulance Call Centre 30

Appointment Call Centre 31

Financial & Operational Update

26

Strong Financial Performance

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Note: EBITDA refers to income before depreciation, provisions for post-employment benefits, allowance for impairment in value, corporate income taxes and other expense and/or income (consisting primarily of financing income and others-net).

Siloam is the clear leader and fastest growing private hospital group in Indonesia serving all segments of the population

1,259

1,788

2,504

3,341

4,144

2011 2012 2013 2014 2015

155

221

298

466

574

2011 2012 2013 2014 2015

+42%

+43%

+40%

+35%

FY Revenue FY EBITDA

12%

12%

14%

12%

+33%

14%

+56%

In IDR Bn In IDR Bn +24%

+23%

27

251,169

193,347

278,552

155,205

54,659

122,513

28,008 33,829 -

137,160

248,553

200,029

308,557

167,790

85,933

174,685

40,329

113,710

6,401

227,576

-

50,000

100,000

150,000

200,000

250,000

300,000

350,000

≥250 Beds 200-249 Beds 120-199 Beds <120 Beds ≥200 Beds 120-199 Beds <120 Beds ≥100 Beds <100 Beds DistinctMarket

Segment2014 2015

-1%

3%

43%

236%

57%

66%

44%

8%

Patient Visits & Admissions

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OPD Visits (+25%) No of OPD Visits

22,753 22,841

37,605

18,462

9,658

30,148

5,288 8,617

-

15,733 21,175 21,088

45,899

16,926 11,020

38,567

7,031

24,020

1,531

20,520

-

10,000

20,000

30,000

40,000

50,000


Segment2014 2015

No of ED Visits

-7%

22%

-8%

14%

28%

179%

ED Visits (+21%)

30%

33%

Mature Developing New


-8

11%

28

Patient Visits & Admissions

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IPD Admissions (+27%)

Average Length Of Stay (3.9)

17,681

11,413

22,156

11,558 7,798

15,958

2,863

8,176

-

17,464 17,663

11,356

25,117

12,077 11,628

21,796

3,475

20,420

1,029

21,192

-

5,000

10,000

15,000

20,000

25,000

30,000


Segment2014 2015

No of IPD Admissions

0%

13%

4% 49%

37% 150%

4.1 4.7

4.2

3.4

4.3 4.2 4.4

3.1

-

4.1 3.9 4.4

3.9 3.5

4.2 4.7

3.9 3.3

4.3

3.6

-

2.0

4.0

6.0


Segment

2014 2015

ALOS

0% 21%

21%



29

Awards

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Frost & Sullivan 2015 Indonesia Best Practices Awards : Indonesia Healthcare Services Provider of the Year

Brand Finance Brand Rating Ranked 74th in Most Valuable Indonesian Brands 2015 & has been awarded a US$ 31 million

Brand Value & A+

SWA Indonesia Healthcare Most

Reputable Brand 2015 based on Healthcare Survey in Jabodetabek

City category Private Hospital

SWA Indonesia Healthcare Most

Reputable Brand 2015 based on Healthcare Survey in Makassar City category Private Hospital

MarkPlus Silver Champion of Indonesia

WOW Service Excellence Award 2015 (Category: General Hospital

(A-Class), Region: Jawa Bali)

MarkPlus Gold Champion of Indonesia

WOW Service Excellence Award 2015 (Category: General Hospital

(B-Class), Region: Kalimantan)

MarkPlus The Best Champion of Balikpapan WOW Service Excellence Award

2015 (Category: General Hospital (B-Class))

MarkPlus The Best of Indonesia WOW

Service Excellence Award 2015 (Category: General Hospital (B-

Class))

30

One Nationwide Ambulance Call Centre

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31

Appointment Call Centre

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Clipart courtesy dreamstime.com

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