“A STUDY ON EVALUATION OF TRAINING IN SRF LIMITED,VIRALIMALAI”

A dissertation(Major Project) submitted toBishop Heber College (Autonomous), Tiruchirappalli(Affiliated to Bharathidasan University, Tiruchirappalli-24)

In partial fulfillment of the requirements for the award of the degree of

MASTER OF BUSINESS ADMINISTRATION

By

M.Kavitha (Reg.No.4MS103619)

Under the Guidance of

K.Narmadha MBA.,Net

March 2012

HEBER INSTITUTE OF MANAGEMENT STUDIESBISHOP HEBER COLLEGE (AUTONOMOUS)

TIRUCHIRAPPALLI – 620017(Nationally Reaccredited at the A+ Level by NAAC)

K.Narmadha MBA.,NetHeber Institute of Management Studies,Bishop Heber College(Autonomous),Tiruchirapalli

CERTIFICATE

This is to certify that the dissertation titled “A study on Evaluation of training in SRF Ltd” is the bonafide research work carried out by M.Kavitha

(REG.NO.4MS103619) of MASTER OF BUSINESS ADMINISTRATION, Heber Institute Of Management Studies, Bishop Heber College (Autonomous), trichy-17, during the period February/March 2012, in partial fulfillment of the

award of the degree of Master Of Business Administration and that the dissertation has not formed the basis for the award previously of any degree, diploma,

Associate ship, fellowship or any other similar title, and that the dissertation represents entirely an independent work on the part of the candidate.

…………………………….... ……….…………………..……

Signature of Student Signature of the Research Guide K.Narmadha

…………………………

Signature of HOD

DECLARATION

I hereby declare the work presented in this dissertation is an independent

work done by me under the guidance of k.Narmadha MBA,Net,Aissistant

professor,Heber Institute of Management Studies, Bishop Heber College

(Autonomous), Tiruchirapalli-620017, and has not been included in any other

thesis/dissertation submitted for the award of any other degree or diploma and

wholly indicates the work done by me.

Name of the candidate : M.KAVITHA

Register No. : 4MS103619

Academic year : 2010-2012

Project Period : February - March 2012

Signature of the Candidate.

Department of Management studies, Bishop Heber College (Autonomous) Tiruchirappalli – 620 017, Tamil Nadu, India Ph.No: 0431-2770136

Date:-------------------

CERTIFICATE

The Viva – Voce examination for the candidate M.KAVITHA,

(Reg.No. 4MS103619) was held at Bishop Heber College (Autonomous),

Tiruchirappalli on ________________________________________

Examiners:

Internal : Signature: ____________________________________

Name: _______________________________________

External : Signature: _____________________________________

Name & Address: _______________________________

___________________________________________

Office Seal : Signature

ACKNOWLEDGEMENT

It gives me great pleasure to acknowledge the efforts of all those who helped in

finalizing the project.

I thank lord the almighty who have bestowed his blessings on me to complete this

project work.

I thank, Dr.D.Paul Dhayabaran,M.Sc,M.Phil,PGDCSA,Ph.D, principal, Bishop

Heber College, for providing me and opportunity to pursue the MBA program in

this prestigious institution.

I extend my gratitude to Mr.Michael David Premkumar MBA., Head of the

Heber institute of Management Studies, Bishop Heber College, for his support.

I would like to acknowledge and thank k.Narmadha MBA.,Net,Assistant

professor, my guide for his advice, sustained guidance and encouragement

through out the period of project work.

I would like to thank for providing me golden opportunities to do this project in

their esteemed concern and also guiding me in the official hours in all means of

this project. I would like to thank all the employees of SRF Ltd, for their support

and cooperation throughout the project. It has been a pleasure doing the project

work at SRF Ltd and has provided much value addition throughout my project. I

would like to thank my family and friends who have indeed been a source of

inspiration and moral support during the course of my project work.

CONTENTS

CHAPTER TOPICS PAGE NO

I INTRODUCTION

II COMPANY PROFILE

III REVIEW OF LITERATURE

IV

RESEARCH METHODOLOGY

V DATA ANALYSIS & INTERPRETATION

VI FINDINGS AND SUGGESTION

BIBLIOGRAPHY

APPENDIX

LIST OF TABLES

TABLE NO TITLES PAGE NO5.1 DISTRIBUTION OF RESPONDENTS BY THEIR AGE

5.2 DISTRIBUTION OF RESPONDENTS BY GENDER

5.3 DISTRIBUTION OF RESPONDENTS BY MARTIAL STATUS

5.4 DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION

5.5 DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE

5.6 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL

5.7 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT

5.8 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION

5.9 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL

5.10 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION

5.11 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION

5.12 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY

5.13 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES

5.14 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY

5.15 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE

5.16 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION

5.17 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY

5.18 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN TRAINEES

5.19DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY

5.20 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED

5.21 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE

5.22 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER

5.23 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY

5.24 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL

5.25 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION

5.26 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME

5.27 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING

5.28 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING

5.29 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING

5.30 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH TRAINING PROGRAMME

5.31ASSOCIATION BETWEEN AGE AND RELATIONSHIP

BETWEEN TRAINEES5.32 ASSOCIATION BETWEEN GENDER AND

RELATIONSHIP BETWEEN TRAINEES5.33 ASSOCIATION BETWEEN GENDER AND TREATING

EVERYONE FAIRLY5.34 ASSOCIATION BETWEEN EDUCATIONAL

QUALIFICATION AND TRAINING IMPROVE PERFORMANCE

5.35 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME

5.36 ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION

5.37 ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT

5.38 ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND OVERALL SATISFACTION WITH TRAINING PROGRAMME

5.39 ONE WAY ANALYSIS OF VARIANCE AMONG EXPERIENCE AND EVALUATION OF TRAINING SESSION

5.40 ONE WAY ANALYSIS OF VARIANCE AMONG EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE OF AN EMPLOYEE

5.41 ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND TRAINER TREATING EVERYONE FAIRLY

5.42 ONE WAY ANALYSIS OF VARIANCE AMONG GENDER AND GOOD RELATIONSHIP BETWEEN TRAINNEES

LIST OF CHARTS

TABLE NO TITLES PAGE NO5.1 DISTRIBUTION OF RESPONDENTS BY THEIR AGE

5.2 DISTRIBUTION OF RESPONDENTS BY GENDER

5.3 DISTRIBUTION OF RESPONDENTS BY MARTIAL STATUS

5.4 DISTRIBUTION OF RESPONDENTS BY THEIR EDUCATIONAL QUALIFICATION

5.5 DISTRIBUTION OF RESPONDENTS BY THEIR EXPERIENCE

5.6 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IS ESSENTIAL

5.7 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS DURATION OF TRAINING PROGRAMME IS SUFFICIENT

5.8 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS REGULAR TRAINING PROVIDE BY AN ORGANIZATION

5.9 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROGRAMME IS WORTHFULL

5.10 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EVALUATING THE PERFORMANCE OF TRAINING SESSION

5.11 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING APPRECIATION AND RECOGNITION

5.12 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CONDUCTED TRAINING BY A COMPANY AS PER SITUATION AND MAJORITY

5.13 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING RELATED TO JOB RESPONSIBILITIES

5.14 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS EXPERIENCE FRUITFUL CHANGES IN WORK EFFICIENCY

5.15 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING IMPROVE PERFORMANCE

5.16 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED FOR LONG DURATION

5.17 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS WHETHER TRAINING IS PROVIDED RIGOROUSLY

5.18 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS RELATIONSHIP BETWEEN TRAINEES

5.19DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS QUALITY OF TRAINING IS HIGHLY SATISFACTORY

5.20 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINING PROVIDED IS WELL ORGANIZED

5.21 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS COMMUNICATED MATERIAL IN SIMPLE LANGUAGE

5.22 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS SATISFACTION WITH THE TRAINER

5.23 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TREATING EVERYONE FAIRLY

5.24 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS KNOWLEDGEABLE TRAINING PERSONNEL

5.25 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS TRAINER MOTIVATION

5.26 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS CHANGES IN BEHAVIOUR AFTER TRAINING PROGRAMME

5.27 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS GETTING SUFFICIENT TIME TO PERFORM AFTER TRAINING

5.28 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FACILITIES PROVIDED BYA COMPANY AT THE TIME OF TRAINING

5.29 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS FEEDBACK ABOUT TRAINING

5.30 DISTRIBUTION OF RESPONDENTS BY THEIR OPINION TOWARDS OVERALL SATISFACTION WITH

TRAINING PROGRAMME5.31 ASSOCIATION BETWEEN AGE AND RELATIONSHIP

BETWEEN TRAINEES

5.32 ASSOCIATION BETWEEN GENDER AND RELATIONSHIP BETWEEN TRAINEES

5.33 ASSOCIATION BETWEEN GENDER AND TREATING EVERYONE FAIRLY

5.34 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND TRAINING IMPROVE PERFORMANCE

5.35 ASSOCIATION BETWEEN EDUCATIONAL QUALIFICATION AND OVERALL SATISFACTION WITH TRAINING PROGRAMME

5.36 ASSOCIATION BETWEEN EXPERIENCE AND EVALUATION OF TRAINING SESSION

5.37 ASSOCIATION BETWEEN EXPERIENCE AND PERFORMANCE IMPROVEMENT

INTRODUCTION

REVIEWOF

LITERATURE

RESEARCH METHODOLOGY

COMPANY PROFILE

DATA ANALYSIS & INTERPRETATION

INDINGS AND SUGGESTIONS

BIBLIOGRAPHY

APPENDIX