Front Page Jamia
Transcript of Front Page Jamia
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Summer Training Project Report
on
Research of the Satisfaction Level of ICICI
Prudential Life Insurance
Submitted in the partial fulfillment of the degree of Bachelor of Business
Administration
Nov.-2011
JAMIA HAMDARD (DEEMED UNIVERSITY)
Submitted to:
Mr. Mushahid Raza( Project Supervisor)
Submitted By:
Farha Abbasi
Enrollment No.-ODL/09/403/389
B.B.A Final Year
JAMIA INSTITUTE OF MANAGAMENT AND TECHNOLOGY,
RAMPUR U.P.
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Research of the Satisfaction Level of ICICI
Prudential Life Insurance
By
Farha Abbasi(Student, BBA Final Year)
SUBMITTED TO THE PARTIAL FULFILLMENT OF THE REQUIREMENT FOR
THE DEGREE OF
BACHELOR OF BUSINESS ADMINISTRATION
AT THE
JAMIA INSTITUTE OF MANAGEMENT & TECHNOLOGY
November, 2011
The author hereby grants to JMIT permission to reproduce
and to distribute publicly paper and electronic copies
of the project report in whole or in part.
Signature of Student:- _____________________________________________________________________
JIMTNovember 2011
Certified By:-_______ ______________________________________________________________________
Mr. Mushahid Raza(Project Supervisor)
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ACKNOWLEDGMENT
A great many people are preparing their project but I would like to express my deep
sense or gratitude to ICICI Prudential Life Insurance Company Limited.
I am grateful to my guide Mr.Danish Khan who is a Market Executive in ICICI
Prudential Life Insurance and guide Mr. Mushahid Raza sir, who is faculty of JIMT
(Jamia Institute of Management & Technology) who has been a constant source of
inspiration for the intellectual stimulation and guidance. His timely advice and very
illuminating discourses on the subject of this report and related areas made this report
possible.
My family has also play an important role in completion of this project.
I also thank several others who contributed in their own way to make this project
possible.
(Farha Abbasi)
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PREFACE
Myself Farha Abbasi is the student of BBA (Bachelor of Business Administration)
final year in JIMT (Jamia Institute of Management and Technology). During my course, Ihave given an assignment of marketing research. The topic of my research is Research of
the satisfaction level of ICICI Prudential Life Insurance in Rampur City.
The summer training project that I have undergone at ICICI Pruential Life Insurance
was the most memorable part of my program. It has improved my knowledge and as well
gave me the opportunity to face the corporate world. I have been made to know exactly what
is expected out of me. It was a tough but a challenging part of my career and I have enjoyed
every part of it. The summer training at ICICI Prudential Life Insurance has prepared andmade aware of exactly how organization functions and also how different it is from class
room teaching. It has provided me an excellent opportunity for my self-growth and
development. The summer training project has given me the opportunity to test my caliber
and analyze myself.
Through this summer training project I came to realize the difference between
theoretical knowledge and practical. They can be compared to the different side of the coin;
knowledge is required for practical application. The training gave me an opportunity to
continue both the above and use them as a synergy also use it them in the best advantageous
way.
In the period of training I has undergone as part of my fulfillment of course I was
well acquainted with the marketing system of Insurance sector. The report consists of all
descriptions of what I have done during this period.
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EXECUTIVE SUMMARY
Through the project, I understood the satisfaction level of ICICI Prudential Life
Insurance. Insurance encompasses of many things from the car, house etc. to the human
being. My area of summer training and my company deals with basically in insurance sector.
A human being is a unique income generating assets. He earns not only for himself
but supports the family. It is likely somebody will die before he is able to fulfill his familys
responsibilities in which case the family is in difficulties. Sometime a person is not able to
earn but lives for a long time, the risk of living too long. In the days when joint family
system has collapsed this person can face hardship. Thus a human being is exposed to two
types of risk premature death and risk of living too long.
The job allotted to me was to go and meet the clients, in the way of filling up of
questionnaire. The questionnaire was designed by the organization. The main objective
behind this was to determine their view about the insurance sector, in short the company
wanted business. It started with understanding the subject and was required of me. The data
collected was mainly by way of survey I did. My sample size was 100. The data I have
collected will be important as this will make business for the company. I have analyzed thedata I has collected and there are some interesting findings which is discussed in the analysis
section and accordingly recorded.
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TABLE OF CONTENTS
Introduction
Research Objectives
Company Profile
Product Profile
Literature Review
Research Methodology
Data Analysis and Interpretations
Conclusion
Suggestions
Limitations
o Bibliography
o Appendices