Discounted Skincare Products by Fruttini at Al Manara Pharmacy
FROM USERS' NEED ANALYSIS TO DESIGNING ON- LINE USER ... · Petracca G., Orlandi W., Fruttini L.,...
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ISTITUTO ZOOPROFILATTICO SPERIMENTALE DELL’UMBRIA E DELLE MARCHE © 14.09.2004 Servizio Bibliografico Editoriale FROM USERS' NEED ANALYSIS TO DESIGNING ON- LINE USER EDUCATION/INFORMATION TOOLS L. Fruttini (1), G. Picchi (2), R. Ciappelloni (1), O. Cortona (1), ///. /////// (3), E. Piras (4), P. Gradito (5), L. Pitaro (6), S. Guarise (7), A. D'Orazi (8) BIBLIOGRAFY. Ciappelloni R. (1997). Telelavoro nelle zone marginali. Ambiente Risorse Salute, 58, 27-30. Ciappelloni R. (2000a). Con VetUniMi il Veterinario diventa virtuale. L'Informatore Zootecnico 8, 94-96. Ciappelloni R. (2000b). La realtà virtuale. Ambiente Risorse Salute, 72, 44-46. Fruttini L. (2002). Condivisione delle esperienze e dei dati scientifici in un contesto ampliato: lo spazio virtuale e quello fisico. Webzine Sanità Pubblica Veterinaria, n. 16, ottobre, http://www.pg.izs.it/indice-spv.html#116 Fruttini L., Ciappelloni R. (2003). Rilevamento delle esigenze informative degli Operatori della Sanità Pubblica Veterinaria nell'ambito tecnico - scientifico normativo. Sanità Pubblica Veterinaria http://pg.izs.it/webzine.html; in press Pitaro L., Fruttini L., Lazzari L., Morotti L. (2001). The L-Project: Local Information Worldwide. An applied project for dissemination of scientific contributions produced by Italian authors in Veterinary Sciences and Agriculture and its integration with international information sources. (eds) 2001 Cyberspace Odissey, Alghero 7-9 giugno 2001 http://medicina.unica.it/alghero2001/proceedings/ Petracca G. (2001). Educazione Continua in Medicina : occasione o business? Webzine Sanità Pubblica Veterinaria, n. 5/6, luglio, http://www.pg.izs.it/indice-spv.html#28 Petracca G., Orlandi W., Fruttini L., Macellari P., Biancifiori F., Picchi G., Ciappelloni R., (2003) Sviluppo di sistemi on-line dedicati alla formazione a distanza (FAD) e alla interazione nei gruppi di ricerca che operano nell'ambito della Sanità Pubblica. Atti Convegno Didamatica 2003, Genova 27-28 Febbraio 2003, pp.315-322. 9th European Conference of Medical and Health Libraries - Santander, September 20th-25th 2.004 (1) Istituto Zooprofilattico Sperimentale Umbria e Marche- Perugia - Italy; (2) Soc. Euristica Srl Gubbio (PG) - Italy; (3) Istituto Zooprofilattico Sperimentale della Lombardia e dell'Emilia Romagna - Italy; (4) Istituto Zooprofilattico Sperimentale della Sardegna - Italy; (5) Istituto Zooprofilattico Sperimentale del Lazio e della Toscana - Italy; (6) Istituto Zooprofilattico Sperimentale del Mezzogiorno - Italy; (7) Istituto Zooprofilattico Sperimentale delle Venezie - Italy; (8) Istituto Zooprofilattico Sperimentale della Sicilia - Italy Istituto Zooprofilattic Sperimentale del Mezzogiorno A bibliographic service targeted at the User In the librarian profession, there is the need to have advanced means by which to inform the Users about the ways of accessing bibliographic resources, which are by now dependent on computer networks and in particular on the World Wide Web. To allow users to follow the rapid evolution in the field we need to plan specific training routes using computer tools which allow organization of distance-learning courses (FAD) and to access documentation material. Sharing bibliographic information Programs for self-learning and management of micro training procedures are starting to appear on the market, but almost all of them are “closed” systems, covered by copyright and constructed in such a way as not to allow easy modification and adaptability to particular fields of use. To contribute to solving this problem, since 2001 the Istituto Zooprofilattico Sperimentale of Umbria and the Marches Library, in cooperation with private Enterprise (Euristica Srl) and with other Istituti Zooprofilattici libraries, started a project using Open Source computing systems aimed at the sharing of bibliographic information, in order to make the documentary resources easily available, both within the Institute's departments and in the whole territory. The S@HO plan The plan led to the creation of a Learning Management System prototype for remote training and interaction between individuals engaged in the development of computer programs to be employed by the Users of the bibliographic services of the Institute. The computer tool developed (S@HO Study at home/office), has the aim of allowing an exchange network linking library Users, Librarians and Trainers. The project's Home page “Creation of operative tools for remote professional refresher courses in the Public Health field”, which includes information about the progress of program development, is available at the URL: http: //www.pg.izs.it/weblab.html, while the demo is available at the URL: http: //project.euristica.com/studyhome/ . All the distance training and certification activities of S@HO are put into practice via roles that can be associated with real figures and assimilable concurrently to one or more people, through the hierarchy illustrated in figure 1. The prototype The software, in its current prototype version, allows three integrated functions in advanced experimentation stage (see table 1), which we expect to be concluded by the end of 2004. The training material, available with some on-line examples at the address given in the table, can be textual, multimedia (sounds, filmed sequences, videos, graphics), or Web-type (with links to external Internet resources, always managed within the S@HO work area). The most innovative function is the one which allows creation of specific tests for the certification of the knowledge acquired, with answers that the user receives together with further details if a mistake has been made. Conclusions The program described here has achieved three important objectives: - to exploit existing resources. Above all, the S@HO program has highlighted how, starting exclusively from professional knowledge within Public Bodies (with a short initial training), it is possible set up advanced activities based on the development of innovative software; - to demonstrate that the creation of such software products can start with limited funds, involving private enterprise with the aim of developing the base prototype with a view to its later introduction onto the market (that in our case can range from Computer Supported Cooperative Work to Web Based Training to encourage access to bibliographic databases); - to implement self-updating systems usable by internal and external users to harmonise documentation development and the creation of teaching programmes. From the point of view of library management cost containment, it is very important that Users become more independent, as customer interaction management represent a significant financial burden for library services. TABLE 1 : S@HO SOFTWARE: Fields of Application (http://www.pg.izs.it/weblab.html; http://project.euristica.com/studyhome/) 1 CSCW Computer Supported Cooperative Work Tutoring at distance and interaction of the users/pupils within the virtual classroom; cooperation between different individuals working at a distance to develop reports and tutorials. 2 WBT Web Based Training creation of complete distance training courses where pupils are helped at each learning stage by the computer 3 Testing Self-assessment testing with the possibility of doing objective tests which are also useful for sitting official exams
Transcript of FROM USERS' NEED ANALYSIS TO DESIGNING ON- LINE USER ... · Petracca G., Orlandi W., Fruttini L.,...
ISTITUTO ZOOPROFILATTICO SPERIMENTALE DELL’UMBRIA E DELLE MARCHE © 14.09.2004 Servizio Bibliografico Editoriale
FROM USERS' NEED ANALYSIS TO DESIGNING ON-LINE USER EDUCATION/INFORMATION TOOLS
L. Fruttini (1), G. Picchi (2), R. Ciappelloni (1), O. Cortona (1), ///. /////// (3), E. Piras (4),P. Gradito (5), L. Pitaro (6), S. Guarise (7), A. D'Orazi (8)
BIBLIOGRAFY.
Ciappelloni R. (1997). Telelavoro nelle zone marginali. Ambiente Risorse Salute, 58, 27-30.
Ciappelloni R. (2000a). Con VetUniMi il Veterinario diventa virtuale. L'Informatore Zootecnico 8, 94-96.
Ciappelloni R. (2000b). La realtà virtuale. Ambiente Risorse Salute, 72, 44-46.
Fruttini L. (2002). Condivisione delle esperienze e dei dati scientifici in un contesto ampliato: lo spazio virtuale e quello fisico. Webzine Sanità Pubblica Veterinaria, n. 16, ottobre, http://www.pg.izs.it/indice-spv.html#116
Fruttini L., Ciappelloni R. (2003). Rilevamento delle esigenze informative degli Operatori della Sanità Pubblica Veterinaria nell'ambito tecnico - scientifico normativo. Sanità Pubblica Veterinaria http://pg.izs.it/webzine.html; in press
Pitaro L., Fruttini L., Lazzari L., Morotti L. (2001). The L-Project: Local Information Worldwide. An applied project for dissemination of scientific contributions produced by Italian authors in Veterinary Sciences and Agriculture and its integration with international information sources. (eds) 2001 Cyberspace Odissey, Alghero 7-9 giugno 2001 http://medicina.unica.it/alghero2001/proceedings/
Petracca G. (2001). Educazione Continua in Medicina : occasione o business? Webzine Sanità Pubblica Veterinaria, n. 5/6, luglio, http://www.pg.izs.it/indice-spv.html#28
Petracca G., Orlandi W., Fruttini L., Macellari P., Biancifiori F., Picchi G., Ciappelloni R., (2003) Sviluppo di sistemi on-line dedicati alla formazione a distanza (FAD) e alla interazione nei gruppi di ricerca che operano nell'ambito della Sanità Pubblica. Atti Convegno Didamatica 2003, Genova 27-28 Febbraio 2003, pp.315-322.
9th European Conference of Medical and Health Libraries - Santander, September 20th-25th 2.004
(1) Istituto Zooprofilattico Sperimentale Umbria e Marche- Perugia - Italy; (2) Soc. Euristica Srl Gubbio (PG) - Italy; (3) Istituto Zooprofilattico Sperimentale della Lombardia e dell'Emilia Romagna - Italy; (4) Istituto Zooprofilattico Sperimentale della Sardegna - Italy; (5) Istituto Zooprofilattico Sperimentale del Lazio e della Toscana - Italy; (6) Istituto Zooprofilattico Sperimentale del Mezzogiorno - Italy; (7) Istituto Zooprofilattico Sperimentale delle Venezie - Italy; (8) Istituto Zooprofilattico Sperimentale della Sicilia - Italy
Istituto Zooprofilattic Sperimentale del Mezzogiorno
A bibliographic service targeted at the User
In the librarian profession, there is the need to have advanced means by which to inform the Users about the ways of accessing bibliographic resources, which are by now dependent on computer networks and in particular on the World Wide Web.To allow users to follow the rapid evolution in the field we need to plan specific training routes using computer tools which allow organization of distance-learning courses (FAD) and to access documentation material.
Sharing bibliographic information
Programs for self-learning and management of micro training procedures are starting to appear on the market, but almost all of them are “closed” systems, covered by copyright and constructed in such a way as not to allow easy modification and adaptability to particular fields of use.To contribute to solving this problem, since 2001 the Istituto Zooprofilattico Sperimentale of Umbria and the Marches Library, in cooperation with private Enterprise (Euristica Srl) and with other Istituti Zooprofilattici libraries, started a project using Open Source computing systems aimed at the sharing of bibliographic information, in order to make the documentary resources easily available, both within the Institute's departments and in the whole territory.
The S@HO plan
The plan led to the creation of a Learning Management System prototype for remote training and interaction between individuals engaged in the development of computer programs to be employed by the Users of the bibliographic services of the Institute. The computer tool developed (S@HO Study at home/office), has the aim of allowing an exchange network linking library Users, Librarians and Trainers.The project's Home page “Creation of operative tools for remote professional refresher courses in the Public Health field”, which includes information about the progress of program development, is available at the URL: http: //www.pg.izs.it/weblab.html, while the demo is available at the URL: http: //project.euristica.com/studyhome/ .All the distance training and certification activities of S@HO are put into practice via roles that can be associated with real figures and assimilable concurrently to one or more people, through the hierarchy illustrated in figure 1. The prototype
The software, in its current prototype version, allows three integrated functions in advanced experimentation stage (see table 1), which we expect to be concluded by the end of 2004. The training material, available with some on-line examples at the address given in the table, can be textual, multimedia (sounds, filmed sequences, videos, graphics), or Web-type (with links to external Internet resources, always managed within the S@HO work area).The most innovative function is the one which allows creation of specific tests for the certification of the knowledge acquired, with answers that the user receives together with further details if a mistake has been made.
Conclusions
The program described here has achieved three important objectives:- to exploit existing resources. Above all, the S@HO program has highlighted how, starting exclusively from professional knowledge within Public Bodies (with a short initial training), it is possible set up advanced activities based on the development of innovative software;- to demonstrate that the creation of such software products can start with limited funds, involving private enterprise with the aim of developing the base prototype with a view to its later introduction onto the market (that in our case can range from Computer Supported Cooperative Work to Web Based Training to encourage access to bibliographic databases);- to implement self-updating systems usable by internal and external users to harmonise documentation development and the creation of teaching programmes.From the point of view of library management cost containment, it is very important that Users become more independent, as customer interaction management represent a significant financial burden for library services.
TABLE 1 : S@HO SOFTWARE: Fields of Application (http://www.pg.izs.it/weblab.html; http://project.euristica.com/studyhome/)
1 CSCW Computer Supported Cooperative Work
Tutoring at distance and interaction of the users/pupils within the virtual classroom; cooperation between different individuals working at a distance to develop reports and tutorials.
2 WBT Web Based Training creation of complete distance training courses where pupils are helped at each learning stage by the computer
3 Testing Self-assessment testing with the possibility of doing objective tests which are also useful for sitting official exams
