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From The Chair! By Kisha McLain - The Future of Quality in...
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From The Chair! By Kisha McLain The first quarter of 2016 is already over! ASQ Charlotte has hosted two events which were well attended by our Section Members. In February 2016, we had a sold-out tour of the Snyder’s Lance facility in Charlotte, NC. The tour attendees were impressed by how Snyders- Lance continues to drive quality and operational excellence to make a positive impact on a bottom line. There is no wonder this company has been in business over 100 years. In March 2016, Mike Davis, President of Results 110, shared on Performance Excellence with an emphasis on Strategic Planning. His presentation the highlighted the importance of moving from internally focused objectives to customer focused one to gain the most impact. What’s happening in the 2 nd Quarter? On April 12 th , our monthly meeting will be a tour of the Cyril Bath facility in Monroe, NC. Hopefully, you have already registered as this event is almost sold out. On April 20 th , the ASQ Charlotte Section is hosting a workshop on the new ISO 9001:2015 standard. The training is being done by local expert, John Lynch, with PQI Consulting. Take advantage of the low price of $499 for ASQ members. This is just one way that ASQ Charlotte is bringing value to our members. Most importantly, on May 6, 2016, ASQ Charlotte will host the 10 th Annual Quality Conference of the Carolinas. Dr. Joseph DeFeo with Juran Global has agreed to be the keynote speaker. He is nationally known to many quality professionals. His mentor was Dr. Joe Juran (they co-authored a number of books). For those of you who have not heard him speak, you are really in for a treat. I look forward to meeting you in person at our meeting on April 12th. Please feel free to contact me at [email protected] with your ideas and inputs for future programs. IN THIS ISSUE: C- From the Chair 2- 2016 Upcoming Events & Welcome new ASQ Charlotte section members 3- 2016 ASQ Charlotte VoC Survey Results 4- April 2016 event- Cyril Bath Tour 5- ISO 9001:2015 Training 6- 10th Annual Quality Conference of the Carolinas 7- March 2016 meeting 8- 2016 Certification Exam; Recertification 9- Useful training courses; ASQ Senior Member? 10- ASQ TV; ASQ Blog 11- ASQ Charlotte newsletter article; Volunteer opportunities; Employment Clearinghouse 12- 2016 ASQ Charlotte Section Board Members
Transcript of From The Chair! By Kisha McLain - The Future of Quality in...
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From The Chair! By Kisha McLain
The first quarter of 2016 is already over! ASQ Charlotte has hosted two events which were well attended by our Section Members. In February 2016, we had a sold-out tour of the Snyder’s Lance facility in Charlotte, NC. The tour attendees were impressed by how Snyders- Lance continues to drive quality and operational excellence to make a positive impact on a bottom line. There is no wonder this company has been in business over 100 years. In March 2016, Mike Davis, President of Results 110, shared on Performance Excellence with an emphasis on Strategic Planning. His presentation the highlighted the importance of moving from internally focused objectives to customer focused one to gain the most impact. What’s happening in the 2nd Quarter? On April 12th, our monthly meeting will be a tour of the Cyril Bath facility in Monroe, NC. Hopefully, you have already registered as this event is almost sold out. On April 20th, the ASQ Charlotte Section is hosting a workshop on the new ISO 9001:2015 standard. The training is being done by local expert, John Lynch, with PQI Consulting. Take advantage of the low price of $499 for ASQ members. This is just one way that ASQ Charlotte is bringing value to our members. Most importantly, on May 6, 2016, ASQ Charlotte will host the 10th Annual Quality Conference of the Carolinas. Dr. Joseph DeFeo with Juran Global has agreed to be the keynote speaker. He is nationally known to many quality professionals. His mentor was Dr. Joe Juran (they co-authored a number of books). For those of you who have not heard him speak, you are really in for a treat. I look forward to meeting you in person at our meeting on April 12th. Please feel free to contact me at [email protected] with your ideas and inputs for future programs.
IN THIS ISSUE:
C- From the Chair
2- 2016 Upcoming Events & Welcome new ASQ Charlotte section members
3- 2016 ASQ Charlotte VoC Survey Results 4- April 2016 event- Cyril Bath Tour 5- ISO 9001:2015 Training 6- 10th Annual Quality Conference of the
Carolinas 7- March 2016 meeting 8- 2016 Certification Exam; Recertification 9- Useful training courses; ASQ Senior
Member? 10- ASQ TV; ASQ Blog 11- ASQ Charlotte newsletter article;
Volunteer opportunities; Employment Clearinghouse
12- 2016 ASQ Charlotte Section Board Members
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ASQ Charlotte Section 1110 April 2016
2016 Upcoming Events
Date and Time Event Details
April 12 (TUE) 6:00 pm – 8:00 pm
Cyril Bath Tour – 1610 Airport Rd, Monroe, NC 28110
April 19-20 (TUE, WED) 8:00 am-4:30 pm
ISO 9001:2015 Training – CPCC Harris Campus, Harris II Building Room 2124
May 6 (FRI) 8:30 am – 4:00 pm
The 10th Annual Quality Conference of the Carolinas at the Harris Conference Center.
May 16-18 (MON-WED) 2016 ASQ World Conference in Milwaukee, WI (http://asq.org/wcqi/). Register online by May 11.
Welcome New Charlotte Section ASQ Members!
Thank you for taking the first step in making your mark on Quality in the Charlotte area. ASQ Charlotte Section is always looking to increase our membership base and at the same time improving the quality of services and learning opportunities. For more information, please contact our Membership chair, Jerrod Higgins at [email protected].
Larry Pitre Dan Fisherman
Kimberly Hejcl Gary Weiler
Marc Flournoy Nelson Colon
Allison Wilson-Adams Kim Brown
James Martin Spencer Fox
Katherine Gaskey Jennifer Gaffney
Kevin Snyder Sid Mithal
Amanda Akers Paul Smith
Sarah Haugh Wil Bryan
Alexander Tucker Crystal Swann
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ASQ Charlotte Section 1110 April 2016
2016 ASQ Charlotte Section VoC Survey Results Earlier in 2016, a survey was completed by our ASQ Charlotte section members to voice their preference for upcoming ASQ
programs. The survey was created and distributed by our Deputy Regional Director, Region 11A & ASQ Charlotte Section’s
Voice of the Customer (VoC) Chair, Tyrone Crossland. 62 people participated in the survey and selected their top 3 choices
of program for 2016. The top three vote getters were: 1.) Company case studies – Success stories about process
improvement (Lean, Six Sigma) with 61% positive response; 2.) Risk Management implementation with 60% positive
response; 3.) Root Cause Analysis with 58% positive response.
The complete listing of results were:
In an effort to meet these requests our Programs Chair, Chris Nietopski and the other board members scheduled the
following programs:
March 8 – Mike Davis Presentation on Performance Excellence Business Model with a focus on Strategic Planning
April 19 and 20 – ISO9001 2015 Internal Auditor Training with emphasis on Risk Management
May 6 – 10th annual Quality Conference of Carolinas – Focus on Quality Tools, Quality and Risk Management, and
Lean and Continuous Improvement
The June program with focus on Risk Management
61%
60%
58%
50%
45%
40%
0% 10% 20% 30% 40% 50% 60% 70%
Success stories about process improvements(Lean, Six Sigma)
Risk management implementation
Root cause analysis
How quality is changing the quality profession
Strategic thinking
Changing demographis of quality
ASQ Charlotte Members' Most Requested Programs
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ASQ Charlotte Section 1110 April 2016
April 2016 Event- Cyril Bath Tour
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ASQ Charlotte Section 1110 April 2016
ISO 9001:2015 Training April 19th – 20th
Registration for the upcoming ISO9001:2015 training is open until Friday April 8, 2016.
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ASQ Charlotte Section 1110 April 2016
10th Annual Quality Conference of the Carolinas May 6, 2016 ASQ Charlotte is honored to welcome Dr. Joseph A. DeFeo, Chairman and CEO of Juran Global, as the keynote speaker at the 10th Annual Quality Conference of the Carolinas. He is recognized as one of the world’s leading experts on transformational change and breakthrough quality management. Dr. DeFeo has ushered the Juran Institute into Juran Global to support a new age of business improvement by successfully building on universal principles pioneered by Dr. Joseph Juran nearly 60 years ago. The Conference will feature three dynamic learning tracks (Quality Tools, Lean & Continuous Improvement, Quality & Risk Management) with an opportunity to hear from local, regional, and national experts. Don't miss the opportunity to hear from Dr. DeFeo and other distinguished speakers on Friday, May 6. Earn 1.0 RU by attending this conference. Sign up today!
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ASQ Charlotte Section 1110 April 2016
March 2016 Meeting
Our March 2016 event featured presentation from Mike Davis on Performance Excellence Business Model. The event was
held on Tuesday March 8 at the CPCC Harris Conference Center. Mike Davis is a two time Malcolm Baldrige winner, and has
over 25 years of experience at the executive level with an extensive background in key operations and sales roles with a
track record of increasing revenue and profitability.
Mike spoke to us about how leadership is a key component to developing a working Strategic plan, but more
importantly, how to go about building the plan via key inputs from various sources within the company.
If you would like some of the presentation information or would like to connect with Mike, his contact information
Dinner for the event was catered from Jason’s Deli.
Event survey:
# Question
5
4 3 2
1
Average
Very Satisfied
Very Dissatisfied
1 Overall satisfaction with
the meeting 9 9 0 0 0
4.5
2 Overall satisfaction with
the presenter 12 6 0 0 0
4.67
3 Networking opportunity 10 5 3 0 0 4.39
4 Hospitality of section
leadership and members 14 4 0 0 0
4.78
5 Value/Relevance of the
information shared 11 6 1 0 0
4.56
6 Content provided new
knowledge to you 8 8 2 0 0
4.33
Average overall satisfaction with the meeting was 4.5 out of 5 (5 point ordinal scale with 5-very satisfied and 1-very dissatisfied). Average overall satisfaction with the presenter was 4.67 out of 5. Recommendation for future meetings included Data Analytics and Change Management topics.
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ASQ Charlotte Section 1110 April 2016
2016 Certification Exam schedule
2016 EXAM DATE
EXAMS OFFERED APPLICATION DEADLINE
Late Application Fee ($50) Deadline
June 4
Calibration Technician Pharmaceutical GMP
Professional Quality Auditor Quality Engineer
Quality Improvement Associate
Quality Process Analyst Six Sigma Green Belt Software Quality
Engineer
April 15, 2016
April 20, 2016
October 1
Biomedical Auditor HACCP Auditor Manager of
Quality/Organizational Excellence
Quality Inspector
Quality Technician Reliability Engineer Six Sigma Black Belt Six Sigma Yellow Belt Master Black Belt
August 12, 2016
August 17, 2016
December 3
Calibration Technician Pharmaceutical GMP
Professional Quality Auditor Quality Engineer
Quality Improvement Associate
Quality Process Analyst Six Sigma Green Belt Software Quality
Engineer
October 14, 2016
October 19, 2016
Exams through Charlotte Section 1110 are held at a location in Charlotte NC. Exact details are provided with your exam registration. Register online at http://www.asq.org/ or call ASQ headquarters, 1-800-248-1946 for applications. Additional dates may be available for some exams at national and regional events. For the complete list, visit: http://asq.org/cert/dates. For more information on Certification exams, please contact our Certification Chair, Richard Jacob [email protected] Recertification Please check your recertification due dates. Recertification applications can be submitted up to six months in advance of the recertification due date. There is also a six-month grace period for submission of recertification applications after the recertification due date. Starting November 2015, ASQ had made changes to how recertification needs to be done. If you hold ASQ Certification(s), please read below:
ASQ Certifications- When you hold one certification or hold multiple certifications that have already been synchronized: ASQ had made it possible to track and update your RU's, save your documentation and submit your recertification journal online. https://asq.org/cert/myru
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ASQ Charlotte Section 1110 April 2016
ASQ Certifications - When they need to be synchronized:
Option 1: You can contact the ASQ HQ Recertification coordinator, Lisa Valle and provide your recertification journal and other appropriate documentation, when ASQ certifications needs to be synchronized. ASQ Attn: Recertification Coordinator P.O. Box 3005 Milwaukee, WI 53201-3005 Option 2: Contact our ASQ Charlotte Section’s Recertification Chair, Lyle Moose ([email protected]) with your recertification journal and appropriate documentation, when ASQ certifications needs to be synchronized. Please be mindful of file size (.pdf file type <1MB).
You can download the latest ASQ Recertification journal and also find more info about recertification on the below link:
http://asq.org/cert/recertification/rucredits/index
Useful Training Courses in Charlotte & nearby areas
NC State Industry Expansion Solutions offers classes in Charlotte on Lean, Measurement Systems Analysis, OSHA, PCE, etc.
https://www.ies.ncsu.edu/courses/
South Carolina Manufacturing Extension Partnership (SCMEP) offering classes on 8D problem solving, Lean, VSM, SPC, APQP, TS16949 etc. at Greenville and Columbia, SC.
http://www.scmep.org/training/courses-and-seminars/
Are you a Senior Member of ASQ? Have you considered moving from a Full Member to a Senior Member in ASQ? There are benefits to being a Senior Member: - Get an additional ASQ Journal (or) - Choose two ASQ divisions or forums (or) - Add another ASQ Section membership You can check out eligibility from the below link: http://rube.asq.org/pdf/membership-applications/senior-member-application.pdf If you are eligible, you can fill out the form above and fax it to ASQ HQ (414-272-1734). The membership renewal rates for the Senior Member are the same as Full Member. You won’t be paying extra for being a Senior Member. In addition, you can mention that you are a Senior Member of ASQ in your resume/ bio, LinkedIn, etc.
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ASQ Charlotte Section 1110 April 2016
ASQ TV Metrics for Management Learn about the three points about identifying and using metrics. http://videos.asq.org/product/metrics-for-management
Scouts, Soccer, Quality
Learn how Quality professionals have been using quality tools and knowledge in their personal life activities including leading
a scout troop, a soccer team and mentoring young quality professionals.
Creating Quality Awareness in Creative Ways
How can Quality professionals use stories and creative posters to help their team members understand the importance of quality?
http://videos.asq.org/product/creating-quality-awareness-in-creative-ways
ASQ Blog
ASQ Influential Voices on Careers in Quality
What’s your view of careers in quality today—what challenges is this field facing?
How can someone starting out in quality succeed?
Where do you plan to take your career in 2016? Find out the answers to these questions on the ASQ blog post by the ASQ Influential Voices. http://asq.org/blog/2016/02/roundtable-influential-voices-on-careers-in-quality/
Cultural Barriers Companies Face When Trying to Strengthen a Culture of Quality
Learn about beliefs and the alternative views on cultural barriers on this interesting blog post by ASQ Influential Voice blogger, James Lawther
http://asq.org/blog/2016/03/cultural-barriers-companies-face-when-trying-to-strengthen-a-culture-of-quality/
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ASQ Charlotte Section 1110 April 2016
ASQ Charlotte Section newsletter articles
Do you have any interesting Quality related articles that you want to share with ASQ Charlotte section members on this newsletter? Please submit your articles to our Newsletter editor, Muthu ([email protected])
If you’re interested in getting involved with our ASQ Charlotte Section in a leadership role, please contact our Section Chair, Kisha McLain ([email protected]) today!
Employment Clearinghouse The Employment Clearinghouse is a local effort by the ASQ Charlotte section dedicated to communicating information relating to career opportunities for the section's members. The companies provide the relevant information about the job openings and the Placement Chair posts them on the ASQ Charlotte website, on the ASQ Charlotte Group on the LinkedIn website, and at section meetings. This service is free to companies and members.
Interested members and potential employers can contact:
Placement Chair, Janna Christenbury: Job Postings.
Job postings page is updated regularly on our section website. Check out the latest job postings on the link below:
http://www.asqcharlotte.org/ASQ/job_openings
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ASQ Charlotte Section 1110 April 2016
ASQ Charlotte Section 1110 Board for 2016
Section Chair: Kisha McClain
Past Section Chair:
Carolyn Minnock [email protected]
Secretary:
Tiffany Meyers [email protected]
Programs Chair:
Chris Nietopski [email protected]
Arrangement & Conference Chair:
Christie Carpenter [email protected]
Treasurer: Joe Daniels
Membership Chair: Jerrod Higgins
Certification Chair:
Richard Jacob [email protected]
Recertification Chair:
Lyle Moose [email protected]
Nominating Committee Chair:
Amy Newman [email protected]
Technology Chair:
Chris Sewell [email protected]
Education Chair:
Jeff Adkisson [email protected]
Executive Quality Roundtables (EQR): Kristin Myers
Audit Chair: Tamer Rezk
Placement Chair: Janna Christenbury
Continuous Improvement: Derrian Hollingsworth
Marketing Chair:
Amanda Akers [email protected]
Hospitality:
Carol Loveland [email protected]
Photography:
John Bickel [email protected]
Mentorship:
OPEN
Deputy Regional Director, Region 11A & Voice of the Customer (VoC) Chair:
Tyrone Crossland [email protected]
Regional Director, Region 11A:
Diane Byrd [email protected]
Newsletter Editor:
Muthuraman Annamalai [email protected]
